Jobs at Djinni

You are a person who loves watching tables, review that everything works.
You were a spider in your previous life and you hate it when some thread does not work.
You love finding any issues in the system and drilling in the issues as far as you can.
You enjoy working in untypical hours. [ Evening shifts ] [ Early morning shifts ]
You feel that you can make streaming services work seamlessly. By addressing issues as fast as you can.
Join the content experts team to watch content and content tools to deliver the best quality possible with no threads broken.

Requirements:

• Understanding of Product Support/Technical Support workflow
• Good English language skills (Intermediate/B2 level or higher, both spoken and written)
• Strong knowledge of ticketing systems and troubleshooting workflows
• Familiarity with monitoring and logging tools such as Jira, Grafana, Kibana, and Datadog
• Knowledge of basic networking concepts

 Good to Have:

• Experience with automation scripting or advanced technical support
• Basic knowledge of cloud computing platforms
• Understanding of web applications, server architecture, and HTTP/REST APIs
• Familiarity with incident management principles and best practices

Job responsibilities:

Shift Details & Work Schedule:
– Hours: 30–40 hours per week
– Shifts: 6:00 AM – 3:00 PM or 2:00 PM – 11:00 PM, Monday through Sunday
– Note: Flexibility is required. Shifts may include 8–12 hours on weekends and/or additional night shifts based on client requests
 

Key Responsibilities:

• During your shift, you will be responsible for monitoring, triaging, and escalating issues during non-regular working hours
• Monitor content streaming tools to identify and report any system issues
• Monitor content delivery tools to detect and troubleshoot transcoding errors
• Ensure third-party vendor tools and integrations are working seamlessly
• During monitoring downtime, review streaming content and provide quality feedback

Our client is leading supplier of sports analytics to its clients. Using cutting edge Computer Vision and AI/ML technologies, the company provides outstanding real-time sports performance analysis. As an analyst you will be responsible for providing quality statistics for ice hockey games using client’s proprietory tools.

Requirements:

• Confident PC user (Windows)
• Basic English
• Extensive internet research skills
• Creative problem-solving and analysis skills
• Team player with good interpersonal and solution-oriented attitude
• Readiness to work in shifts (mandatory)
• Stress-resistance
• Ice Hockey knowledge is very beneficial, actual hockey playing skills are not required
• Video gaming experience also useful

Job responsibilities:

• Analyze ice-hockey games and record key events as they occur such as successful pass, penetration of offensive zone, faceoff win, etc. (40+ total event types)
• Check the quality of content and do an analysis of quality data
• Work on various data tools and generate information by doing online research
• Provide inputs/content with high quality
• Ability to identify and verify source authenticity
• Solve complex problems in time-bound and effective manner
• Ability to analyze data by doing secondary research

ArboStar is an innovative SaaS platform that helps tree care, landscaping, and field service companies grow their businesses through smart automation and powerful tools. From scheduling and invoicing to CRM and reporting, we make daily operations easier while helping our clients make the planet greener.
We’re expanding our Implementation Team to ensure every new client gets the best possible start with ArboStar. If you’re organized, detail-oriented, and passionate about helping others succeed, this could be the perfect role for you.

Why We’re Hiring
ArboStar continues to expand and welcome new clients across the globe. To maintain our high standards of client satisfaction, we’re looking for a skilled Implementation Manager who will help us provide dedicated support and world-class service throughout the onboarding journey.
This role will ensure every new client experiences a seamless setup, strong engagement, and continued success with the ArboStar platform.

What You’ll Do
As an Implementation Manager, you’ll guide new clients - primarily tree care and landscaping businesses -through a seamless onboarding experience. Your responsibilities will include:
 

• Leading onboarding and setup for new clients, ensuring smooth adoption of ArboStar tools
• Maintaining proactive communication and follow-ups throughout the onboarding journey
• Performing custom system configurations, integrations, and workflow setups
• Assisting with data migration and creating necessary client forms
• Collaborating with developers and submitting or reviewing Jira requests
• Conducting live product training sessions and explaining platform functionalities
• Monitoring client payments and performing timely follow-ups if needed
• Identifying and executing upsell opportunities for additional products and features
• Updating internal and external knowledge base articles
• Partnering with Sales, Customer Success, and Product teams to deliver a unified client experience
   

What We’re Looking For

• 2+ years of experience in Implementation, Customer Support, Onboarding, Training, or Member Services (preferably in SaaS or tech)
• Exceptional English (C2 level) with little to no accent — confident in speaking, writing, and presenting
• Spanish proficiency is required
• Excellent presentation and communication skills
• Highly organized, detail-oriented, and able to manage multiple clients independently
• Experience collaborating with developers or QA teams using Jira or similar tools
• Proficiency with CRM and project management systems (HubSpot, Pipedrive, Asana, Google Suite, etc.)
• Comfortable working remotely in the Eastern Time Zone: 9:00 AM – 5:00 PM (EST)
   

Compensation & Benefits

• 10 paid vacation leaves per year
• A paid day off on your birthday or special day
• Opportunity to work in the green industry, helping to make our planet greener
• A bonus system currently being developed for future implementation
• Supportive, remote-first culture focused on growth and impact
   

Why You’ll Love Working With Us
At ArboStar, you’ll work in a collaborative, supportive environment that values both professional excellence and personal well-being. You’ll have the chance to shape the client experience, contribute to product innovation, and see your impact reflected in our clients’ success.
Ready to Grow with Us?
If you’re passionate about client success, thrive in a fast-paced environment, and want to make a real difference - we’d love to meet you.
Apply now and help us make the world a little greener, one implementation at a time.
Job Type: Full-time
Work Location: Remote

Job Type: Full-time
Work Location: Remote

Our client is one of the leading companies on the market which provides Big Data, Data Integration, Data Preparation and Enterprise Application Integration software and services. Its products allow to build data integration process, migrate data safely, process big amount of data, cleanse data and check its quality.

Connector (aka Component) is a core element of the products, which allows to connect, extract data from a data source, transform data according to business needs and load data back to some storage. It is used in traditional software such as Studio for Data Integration as well as in the modern Cloud services.

Continuous emerging of new technologies and data repositories lead to demand growth of creating new connectors and adapting the existing ones.

For this reason, we are looking for a Junior Java developer to join the team to address the demand and provide our client with the best quality service.
 

Requirements:

• Good knowledge of Java Core 8
• Some experience with SQL (knowledge of JDBC is a huge plus)
• Understanding and some experience in testing techniques (JUnit)
• English (both spoken and written) at least at Intermediate level that allows communicating with an international team on a daily basis

 Optional but desirable:

• Pet projects on Java Core
• Knowledge of JSON, XML
• Knowledge or experience with development and CI tools: Git/GitHub, Maven, Docker

Job responsibilities:

• Design and implement Talend Connectors
• Unit and Integration testing
• Respond to feature requests, bug reports, performance issues and ad-hoc questions

Advantages:

• Smooth onboarding process
• Working under the supervision of a skilled teammate
• Chance to work with a great variety of technologies and DBs (both SQL and non-SQL such as Snowflake, PostgreSQL, Mongo, Cassandra, DynamoDB, Neo4j)
• Work collaboratively in a distributed international team (France, Germany, China)

• We are looking for a strong Java-focused SDET who is comfortable working close to the application code. Not only a test writer, but someone who can design and extend automation infrastructure. Able to understand how another application consumes the SDK / DevKit and convert those flows into stable integration tests.
  
  Comfortable debugging complex Java behavior, reading production code, and discussing implementation details with developers.
  
  Strong enough technically to help choose and implement the right Swing UI automation approach.
   

• Responsibilities:

  - Design, implement, and maintain Java-based integration tests for a geoscience data management application.
  - Simulate real product usage through the application's SDK / DevKit layer.
  - Analyze SDK-level calls from consuming applications and convert them into automated integration test scenarios.
  - Create and maintain unit tests using JUnit and related Java testing tools.
  - Validate data retrieval, consistency, error handling, and compatibility across database-backed workflows.
  - Contribute to the design of a Swing UI automation approach for Windows and Linux.
  - Investigate test failures, debug Java code, analyze logs, and provide clear root-cause findings.
  - Integrate automated tests into CI/CD pipelines and improve overall test stability and maintainability.

   

• Mandatory Skills Description:

  - Strong hands-on experience with Java.
  - Solid understanding of object-oriented programming, clean code principles, and maintainable test architecture.
  - Experience with JUnit, AssertJ, Mockito, or similar Java testing tools.
  - Solid experience designing unit/integration/E2E tests for complex Java applications.
  - Experience with JNI
  - Ability to test through SDKs, DevKits, APIs, or internal service layers.
  - Good SQL knowledge and experience with relational databases.
  - Strong debugging skills in Java applications.
  - Experience with Maven or Gradle.
  - Experience with Git and CI/CD pipelines (preferably, Gitlab CI).
  - Proficiency with AI tools
  - Ability to analyze API calls, data flows, logs, and application behavior to convert real usage scenarios into automated tests.

Mate academy - an EdTech startup with a technological, gamified, AI-powered LMS platform where people learn IT specialties.

• Conversion Rate Optimization based on data insights: you've run A/B tests to statistical significance and can walk through the hypothesis, the change, and the result.

• Cross-functional collaboration: you've worked in teams that included developers and designers and kept delivery moving across all of them.

• B2C paid channel fluency: you understand how UAMs think and have collaborated closely enough to align landing pages, creatives, and offers to live campaigns.

• Data fluency: you read data in Looker/Tableau, and can build dashboards in Amplitude/Mixpanel and hypothesis-driven decisions are your baseline.

• 2+ years in product marketing, growth marketing, or a funnel-ownership role at a product IT company

• English Upper-Intermediate or higher.

• Background in EdTech.

• Direct experience running paid acquisition on Google or Meta.

• You've built landing pages or funnels using AI tools — Lovable, Replit, or similar.

• Experience in a sales-led-growth environment.

• Working with the Acquisition team — 3 developers and 1 designer — setting priorities and ensuring their output consistently delivers against business goals.

• Owning conversion rates across the full acquisition funnel per market (UA/PL/BR).

• Running weekly CvR and performance analysis and turning it into a prioritised experiment backlog.

• Building and iterating landing pages and funnels, including with AI tools.

• Conducting user interviews and translating insights into testable funnel hypotheses.

• Coordinating cross-team delivery across marketing, sales, and admission.

What your first tasks might look like:

• Run a series of user interviews, collect and synthesise the insights, and ship a landing page built around what you found.

• Coordinate a new course launch across marketing, developers, and designers — and cut the time from kick-off to live.

Your goals for the probation period:

• Analyze existing acquisition funnels, identify the highest-impact improvement areas, and deliver changes with a measurable effect on conversion.

• Run demand testing for new courses and offers: collect data, form hypotheses, and coordinate the launch with adjacent teams.

• Keep the Acquisition team from becoming a blocker — launches should be fast, handoffs clean, and priorities clear to everyone involved.

Your team: Direct report to Roman Apostol, CEO, plus developers and a graphic designer you'll work with daily.

• Your voice matters — you won't just follow a plan, you'll help make it.

• A no-bullshit culture with 0% bureaucracy.

• A team that shares knowledge and isn't afraid to make mistakes.

• The top EdTech product in Ukraine.

• Competitive salary, regular reviews, Gig contract collaboration.

• Paid sick leave & 22 working days annual vacation.

• Self-development days for continuous learning.

• Personal crisis leave, arranged individually.

• Financial assistance in a medical emergency or if your home was damaged due to war.

• English courses and learning budget.

• Apple equipment.

• Pet-friendly office in central Kyiv with shelter.

• Company-paid lunches.

• Relocation bonus.

• Interview with a recruiter.

• Test assignment.

• Technical interview with the hiring manager.

• Final interview with the CEO.

• Reference check (3 references from previous managers).

• Job Offer.

We're Rist Labs — a cofounding studio building ethical, AI-powered B2C products that matter. We partner with sharp founders and top talent to launch ventures that move fast, scale globally, and make a real impact.

We're looking for a Head of Growth to join Kodree 🚀

• Proven track record in scaling new products or funnels from 0 to 1, from idea validation to scalable growth

• Marketing or growth leadership background — you've led people and owned results

• Solid Meta Ads experience: acquisition structure, creative strategy, funnel mechanics

• Horizontal overview across UAM, creative, and product marketing — you see the full picture, not just one lane

• Strong analytical skills with campaign measurement, data analysis, and A/B testing expertise

• Experience with at least one analytical tool: Amplitude, Mixpanel, Looker, Tableau, or similar

• Experience with subscription-based products targeting Tier 1 markets

• Builder mindset; comfortable scaling from scratch

• B2+ English

• Google Ads, TikTok, or AppLovin experience

• Own the marketing function end-to-end: initially taking a hands-on approach to align acquisition, creatives, and funnels into one system that actually moves the needle

• Consistently find and develop new growth points

• Audit funnels, research the market, build a hypothesis-driven action plan and execute it across UAM, creative, and PMM

• Own budget allocation, scaling roadmap, and identification of new channels, audiences, and markets

• Build growth strategy together with the CEO — set goals, prioritize, and drive execution

• Sync creative, UAM, and product marketing into one coherent system: shared context, consistent messaging, aligned metrics

• Lead the team

• Full ownership from day one — you set the direction, you own the outcome

• Formed team ready to execute — no hiring, just scaling

• Clear growth path: Head of Growth → Head of Marketing → CMO

• Office/hybrid/remote work format

• Freedom to build. No micromanagement. No politics. No fluff

• Top-tier team. You’ll work with proven operators, product thinkers, and creatives

• Not one path. Yours. We support all kinds of growth: leadership, depth, and breadth, allowing you to choose how far and where to go

• Paid vacation + sick leave

• We benchmark salaries globally. We want you to feel valued, and paid like it

• English courses

• Apple gear, because we don’t believe in slow laptops or slow ambition

• Company-paid lunches (because hungry brains don’t build great stuff)

• Interview with recruiter (Google Meet) - 60 min

• Technical interview - 1,5 hours

• Culture-fit interview - 1.5 hours

• Reference check

• Offer

We are looking for an experienced Full-Stack Developer for gambling platform development and maintenance.  
UK market.

Requirements

- 5 years of experience as an engineer  working in:
   React, 
   Typescript/Node, 
   Git, 
   *nix
- MongoDB (NoSQL databases) experience

Nice to Have

- Data science skills (Python) is an advantage

Ready to do live coding tests.

Full-time remote job.

We are looking for a strong Media Buyer with proven experience in the Forex / Trading vertical using Facebook Ads and high-risk/scheme traffic.

We need a hands-on specialist who knows how to:

• work with Tier-1 GEOs
• handle large-scale traffic volumes
• scale profitable funnels
• deliver stable performance and ROI

Requirements:

• Proven experience in the Forex / Trading vertical
• Strong hands-on experience with Facebook Ads
• Experience working with high-risk / scheme traffic
• Understanding of scaling and optimization strategies
• Experience with Tier-1 GEOs
• Ability to provide case studies / results
• самостоятельность, ownership mindset and strong performance approach

We offer:

• Fixed salary + % from profit
• Compensation discussed individually depending on experience and results
• Open to strong buyers’ expectations
• Fully remote format
• Fast decision-making and minimal bureaucracy

About the Company

We are a European IT company with 200+ specialists delivering SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We focus on building strong, long-term teams and supporting continuous professional growth.

About the Internship & Project

We are looking for a Trainee React Developer to join a project delivered for a UK-based marketing agency and print company.

The company provides website design and development, database architecture, graphic design, and other digital services.

You will contribute to real client projects, primarily within the telecommunications and mobile communications industry. We are looking for someone genuinely interested in frontend development and motivated to strengthen their practical skills.

Responsibilities

• Develop and maintain UI components and application features using React and JavaScript
• Translate designs and mockups into responsive, cross-browser-compatible interfaces
• Work closely with mentors and the development team on frontend architecture and best practices
• Participate in code reviews and team discussions
• Contribute to improving product functionality, performance, and user experience

Technology Environment:

Frontend: React, JavaScript, HTML, CSS.

Backend: Laravel, Next.js.

Practices: Agile development, code reviews, collaborative work with mentors and team.

Requirements

• Good knowledge of React, JavaScript, HTML, CSS (not mandatory commercial experience)
• Links to pet projects, GitHub, or coursework (at least 2 examples of the code for React)
• English level: Upper-Intermediate

 Why This Internship is Exciting

Great opportunity to start your career in IT

Work with experienced developers and mentors

Gain real-world development experience

Work with modern technologies

About the Role

BotsCrew is looking for an HR Manager to own and grow our Employer & Employee Brand — not just run activities, but take real responsibility for developing the whole direction end to end. You’ll shape how BotsCrew looks from the outside (hiring events, social media, content, community) and how it feels on the inside (culture, engagement, and the key moments of the employee journey).

This is an ownership role: you’ll set priorities, drive initiatives, and be accountable for outcomes — with support from the Head of People Operations rather than day-to-day direction. HR operations and L&D are part of the job, but in a supporting capacity. BotsCrew is an AI company, so you’ll use AI daily to work faster, and you’ll be present with the team offline in Lviv on a regular basis.

Success in this role looks like:

• Higher employee engagement
• Increased employee referral activity
• Faster, smoother onboarding experience
• A stronger, more consistent employer brand presence

Requirements:

• Proven ability to build employer/employee brand in practice — you generate ideas, create content, and are genuinely active and visible (including on social media), not remote from it
• 2+ years of HR/People Operations experience in a tech company or similarly structured environment
• Solid understanding of onboarding design, L&D fundamentals, feedback culture, and core HR operations
• Genuinely people-oriented — comfortable in regular contact with teams, reading the mood, surfacing needs early
• Ownership mindset — you follow through, flag issues early, and don’t wait to be told what to do next
• Strong communication skills and ability to build trust across levels and functions
• English — Intermediate (B1)
• Ability to structure ambiguous situations into clear processes and documentation
• Comfortable with a hybrid model and regular on-site presence in Lviv
   

Nice to Have:

• Experience launching or significantly improving HR processes from scratch
• Practical use of AI tools in day-to-day work — actual workflows improved, not theoretical
• Background in HR automation, prompt engineering, or AI workflow optimization
• Experience with HR analytics, dashboards, or structured reporting
• Experience organizing learning initiatives, training programs, or knowledge-sharing formats
   

Responsibilities:

• Own and grow the employer & employee brand through hiring events, social media, content, workshops, and employee initiatives.
• Build strong relationships across the company, proactively identifying employee needs, engagement trends, and opportunities for improvement.
• Strengthen team culture through regular in-person collaboration in Lviv.
• Own the employee journey, including onboarding, development touchpoints, and offboarding.
• Facilitate L&D, AI workshops, recruiting-related initiatives, and regular 1:1s to support employee growth and engagement.
• Ensure efficient HR operations and timely resolution of employee requests.
• Integrate AI tools into HR workflows by identifying automation opportunities, testing solutions, and documenting best practices.
• Support employees and managers with day-to-day HR questions, escalations, and sensitive people matters.
   

We Offer:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule & comfortable remote work conditions
• Competitive salary
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• ChatGPT for Business access to support productivity and experimentation with AI tools
• PDP creation and guidance from our mentors
• A talented team and a culture that blends innovation, speed, and real business impact
   

Interview Process

1. Intro call with the Recruiter
2. Test-task
3. Technical Interview with the HR Lead
4. Final Interview with the Head of People Operations

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

We are looking for a skilled Senior Infrastructure Administrator to join a large-scale cloud transformation project focused on migrating approximately 150 Virtual Machines to Microsoft Azure. In this role, you will be responsible for delivering a secure, scalable, and cost-effective Azure landing zone and target architecture, as well as modernizing SQL Server workloads and implementing Azure Virtual Desktop (AVD) solutions. If you are passionate about cloud transformation and have a proven track record in Azure infrastructure, this opportunity may be the right fit for you.

Your tasks:

• Driving a large-scale cloud transformation project with an aggressive delivery timeline
• Managing the migration of Virtual Machines to Microsoft Azure using a rehost approach
• Modernizing SQL Server workloads and implementing Azure SQL technologies
• Replacing on-premises File Servers and NetApp NAS shares with Azure Files
• Designing and implementing Azure Virtual Desktop (AVD) Host Pools
• Delivering a secure, scalable, and cost-effective Azure landing zone and target architecture
• Collaborating with stakeholders to ensure project success and alignment with business objectives

• Leading technical workshops, assessments, and architecture reviews

   

Requirements:

• Minimum 5 years of experience in Azure infrastructure
• Deep expertise in Microsoft Azure technologies, including Azure Virtual Machines, Azure Migrate, and Azure Backup & Site Recovery
• Hands-on experience with Azure SQL and SQL Server migration and optimization
• Strong command of Active Directory and Microsoft Entra ID (Azure AD)
• Practical experience with Azure Virtual Network (VNet) and Network Security Groups (NSGs)
• Proven experience delivering large-scale Azure migration projects, including environments with 100+ servers
• Excellent stakeholder management and customer-facing communication skills
• Advanced level of English

Nice to have:

• Experience with VPN and ExpressRoute
• Familiarity with automation tools such as Terraform, Bicep, and PowerShell
• Experience with Azure DevOps

Our Customer:

Our customer is an international organization operating in a highly regulated industry and delivering complex products to global markets. The company is actively investing in operational excellence, process modernization, and digital initiatives aimed at improving efficiency, collaboration, and data-driven decision-making across multiple business functions and locations.

Your Tasks:

• Lead digital initiatives within Global Operations from idea definition through pilot execution and broader deployment.
• Gather business requirements and convert them into clear product specifications for technical teams.
• Break down business initiatives into epics, features, and user stories ready for implementation.
• Maintain and prioritize product backlogs and multi-year development roadmaps.
• Define feature scope, acceptance criteria, and delivery priorities in collaboration with technical teams.
• Coordinate activities between business stakeholders and delivery teams to ensure successful implementation.
• Identify delivery dependencies, technical constraints, and data readiness considerations.
• Support adoption of digital solutions across different Global Operations functions.
• Facilitate communication between cross-functional teams and ensure alignment on priorities.
• Track progress of ongoing initiatives and help remove delivery obstacles.
• Identify opportunities to improve existing operational processes through automation and digital tools.
• Promote change management activities and encourage adoption of new ways of working.
• Contribute to continuous improvement and digital maturity across Global Operations.

Required Experience and Skills:

• 4+ years of experience within manufacturing, operations, quality, or another process-driven industry.
• Experience supporting Global Operations initiatives or working within global operational environments.
• 4+ years of experience managing digital, data, analytics, automation, or AI-related products and initiatives.
• Previous experience managing projects, products, or cross-functional initiatives.
• Strong understanding of digital transformation programs and product lifecycle management.
• Hands-on experience with data analysis and data-driven decision-making.
• Understanding of data modeling, data integration, data quality, and analytics concepts.
• Understanding of relational databases and SQL concepts.
• Familiarity with ERP systems and enterprise environments.
• Familiarity with enterprise cloud platforms supporting digital, analytics, or AI solutions.
• Understanding of regulated business processes, compliance requirements, and data governance principles.
• Ability to translate business objectives into technical requirements and delivery-ready product backlogs.
• Experience collaborating with multiple stakeholders across international teams.
• Strong analytical, organizational, communication, prioritization, and stakeholder management skills.
• Bachelor’s degree in a scientific, engineering, technical, or related field.
• English level: Upper-Intermediate (B2) or higher.
• Availability for occasional business travel.

Would Be a Plus:

• Experience with AI-driven initiatives or intelligent automation projects.
• Exposure to Industry 4.0 concepts, connected systems, or digital operations.
• Experience defining long-term product roadmaps and transformation strategies.
• Background in large-scale organizational change initiatives.
• Experience working in multinational environments.
• Previous leadership or people management experience.
• SAFe Product Owner/Product Manager, Agile, ITIL, or similar certifications.

Working Conditions:

• Remote work
• 5-day working week, 8-hour working day

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or similar admin panel and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

We are looking for a data-driven Product Marketing Manager to drive conversion optimization across our core paid channels — with a primary focus on CRO, A/B testing, Emails and Push Notifications.

As part of our team, you’ll work closely with our Head of Marketing and UA team to optimize paid funnels, test performance hypotheses, and maximize ROAS — playing a critical role in scaling the most-funded app on Kickstarter and the #1 product in its category.

 

Who are we?

memoryOS makes it easy for people to remember what’s important. Proven learning and memory techniques are merged with duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We’re a remote team of 50+ diverse, like-minded professionals, united in solving the problem of the forgetting curve.

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as “light years ahead of any other company in memory space.”

 

What you’ll be working on:

• Plan, launch, and analyze A/B tests across quiz funnels, monetization pages, and onboarding flows together with the Product and Development teams.
• Implement CRO strategies to improve conversion across web and app funnel touchpoints.
• Own marketing analytics using tools like Amplitude, AppsFlyer, and Campaignswell to track KPIs and generate actionable insights.
• Research market trends and competitors to generate and validate new growth hypotheses.
• Build and optimize automated CRM journeys across email and push channels.
• Analyze CRM performance, user segmentation, and campaign results to continuously improve engagement and retention.
• Launch personalized, data-driven emails.
• Grow email into a measurable, attributable revenue channel.
• Launch push notification lifecycle programs for onboarding and at-risk users.
• Grow push opt-in rates on iOS and Android.

You Are a Great Fit If You Have:

• 1+ years in marketing roles focused on conversion optimization or emails / push notifications.
• Strong knowledge of CRO & growth tactics, growth experiments, and A/B testing methodologies.
• Basic understanding of customer lifecycle and retention marketing
• Experience with mobile apps or web-to-app funnels.
• Advanced proficiency in analytics tools like Amplitude/Mixpanel, Tableau/Data Studio, and attribution platforms like Appsflyer or Adjust.
• A test-and-learn mindset and the ability to move fast based on data.
• Upper-intermediate or higher level of English.

Bonus Points:

• Experience with email marketing platforms (e.g. OneSignal, Customer.io, Braze, Klaviyo, Iterable, Mailchimp, etc.)
• Experience in paid marketing (Meta, Google, Tiktok, etc.)
• Experience working in a startup or remote-first team environment.

You will also get:

• Transparent management, clear communication, and regular feedback.
• The opportunity to work on an interesting and impactful product used by millions of people.
• Freedom to execute on your ideas with full ownership of results.
• The modern team of like-minded and diverse professionals.
• Enjoy a vacation and paid sick leave days to relax every year.
• Fully remote: you are free to choose your productive work time and place.

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step-by-step hiring process for this position:

1. Interview with Recruiter (up to 45 min): To discuss the position, check basic competencies, and culture fit.
2. Test task (up to 4-6 hours): Practical tasks relevant to the position itself.
3. Referral: Recommendations from the previous workplace.
4. Technical interview with C-level (up to 1 hour): discussing your approach and test task results.
5. Offer call (30 min): Final proposal and terms.

Let’s make the world remember!