Jobs at Djinni

NuxGame is a leading software development company in the iGaming industry, dedicated to helping businesses enter new markets and strengthen existing brands. Our cutting-edge solutions empower our partners to create standout brands and achieve their business objectives. We are expanding our team and seeking an experienced Team Lead QA Engineer to spearhead our Manual QA team.
 

Your Role:

As the Team Lead QA Engineer at NuxGame, you will be responsible for leading our Manual QA team, strategizing resource allocation, setting priorities, and optimizing both team and project processes. Your leadership will ensure our products meet the highest standards of quality and innovation.

Key Responsibilities:

• Direct and manage the Manual QA team, promoting best practices in QA methodologies.
• Develop and implement advanced training programs for QA methodologies and tools specific to NuxGame's operational needs.
• Engage in strategic planning and execution of test plans to ensure comprehensive coverage of all features and functionalities.
• Foster a culture of continuous improvement, encouraging innovation in testing strategies and processes.
• Lead by example in adopting new technologies and methodologies that enhance product quality and team efficiency.
• Act as a key liaison between the QA team and other departments, ensuring clear communication and collaboration across projects.
• Enhance the QA team's capabilities in test automation, including API and Web Front-End testing, to improve efficiency and coverage.
• Design and monitor key performance indicators for the QA process, ensuring alignment with project goals and timelines.
  
   

What We Expect:

• Over 4 years of experience as a QA Engineer, with significant exposure to web application testing.
• A minimum of 2 years in a leadership role, with proven skills in team management and process optimization.
• Advanced knowledge in teaching and overseeing training processes for various testing sub-types and NuxGame’s toolset.
• Strong analytical skills and the ability to make data-driven decisions.
• Exceptional problem-solving abilities and a detail-oriented mindset.

Desirable Skills:

• Expertise in test automation, preferably with experience in API or Web Front-End testing.
• Familiarity with programming languages such as Python, JS, or TS.

• Experience with Docker and CI tools like Jenkins.

   

What we offer:
We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
• 
  We believe in unlocking the inner potential of each team member within an open and democratic culture.
  
  Waiting for you on our team!

⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value within a regulated market.

About the Role

We are looking for an experienced Head of Support to build, lead, and scale the entire Customer Support function for our new iGaming project at the pre-launch stage. This is a strategic leadership role responsible for defining the customer support vision, building high-performing teams, implementing best-in-class support processes, and ensuring exceptional player experience across all customer touchpoints. You will work closely with Product, CRM, Payments, Risk, Compliance, and Operations teams to create a world-class support organization that scales with the business.

Responsibilities

• Build and lead the Customer Support department from the ground up.
• Define the customer support strategy, operating model, KPIs, and service standards.
• Recruit, develop, and manage Team Leads, Support Leads, QA Specialists, Trainers, and Customer Support Agents.
• Establish scalable support processes, workflows, and quality assurance programs.
• Ensure excellent customer service across all communication channels, including Live Chat, Email, and Messaging platforms.
• Own customer satisfaction, response times, resolution times, and overall service quality.
• Monitor operational performance and drive continuous improvements through data analysis.
• Develop workforce planning, shift management, and resource allocation strategies.
• Handle high-level customer escalations and ensure timely resolution of critical issues.
• Collaborate closely with Product, CRM, Payments, Fraud, Risk, Compliance, VIP, and Marketing teams to improve the customer experience.
• Build reporting dashboards and present operational performance to senior management.
• Drive automation, AI solutions, self-service initiatives, and knowledge management.
• Ensure compliance with company policies, responsible gaming requirements, and regulatory standards.
• Support business growth by continuously optimizing customer support operations.

Requirements

• 4+ years of experience in Customer Support within the iGaming industry.
• At least 2 years of experience managing Customer Support Managers, Team Leads, or large support teams.
• Proven experience building or scaling customer support operations.
• Strong understanding of sportsbook, online casino, and player lifecycle.
• Experience managing multi-channel customer support operations (Live Chat, Email, Messaging, Social Media).
• Strong leadership, coaching, and organizational skills.
• Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, LiveChat, or similar.
• Strong analytical skills with experience using KPIs, SLAs, CSAT, FRT, ART, and other support metrics.
• Experience managing customer escalations and service recovery.
• Ability to work in a fast-paced startup environment and build processes from scratch.
• English – business level

Nice to Have

• Experience launching a new iGaming brand or supporting a pre-launch project.
• Experience managing multilingual and 24/7 customer support operations.
• Knowledge of Responsible Gaming, AML, and KYC support processes.
• Experience implementing AI-powered customer support solutions and automation.
• Experience working with VIP Support teams.
• Familiarity with Jira, Confluence, Slack, Google Workspace, and workforce management tools.
• Experience managing outsourced or international customer support teams.

Company Offers

• Opportunity to build and lead the entire Customer Support function from the ground up.
• A key leadership role with significant influence on customer experience and operational strategy.
• Work on an exciting licensed iGaming project during its launch phase.
• High level of ownership, autonomy, and direct collaboration with senior leadership.
• Competitive salary package.
• Professional growth and long-term career development opportunities.
• Friendly, ambitious, and collaborative work environment.
• Modern office in Kyiv 

Description

Our client is a leading innovator in healthcare solutions, focused on delivering advanced products and services to enhance patient care. Specializing in medical, dental, and veterinary equipment, they prioritize precision and safety in medication management systems. With a commitment to optimizing workflows and improving outcomes, our client partners with healthcare professionals to create intuitive, high-quality solutions that elevate practice efficiency and patient care standards.

As part of the GlobalLogic team, you will grow, be challenged, and expand your skill set working alongside highly experienced and talented people.

Requirements

At least 3-4 years in Software Testing (manual/automation)

Deep understanding of software development life cycle, QA methodologies, tools, and processes

Hands-on experience with manual testing, functional testing

Experience in creating and maintaining test documentation (bug reports, test cases, checklists)

Experience in working with documentation – Requirements Specifications, Test Plan, Test Reports, etc

Experience with embbeded system testing

Excellent reporting skills

Upper intermediate level of English

Working in Healthcare domain would be a plus

Job responsibilities

Lead a separate project activity assigned by PM.

Participate in test requirements development, test design, and test development

Execute manual test cases and report defects found in the issue tracking system

Work with documentation – Requirements Specification, Tests Descriptions, Test Reports, Traceability.

Track and report test coverage and software quality metrics

Work closely with the development team and customer team

🌍 Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

📌 Location: Poland 

🧩About the Product:

Our client operates a cloud-based platform dedicated to corporate ground transportation management, addressing a multi-billion-dollar market. The solution aggregates multiple transportation providers. such as corporate fleets, ride-hailing services, taxi operators, and limousine networks - into a unified system that helps businesses streamline operations and reduce spend.  

The platform’s core challenges include integrating heterogeneous external services, maintaining reliability under high-load conditions, implementing advanced business logic for scheduling and pooling, and providing accurate cost control and reporting. Strong backend engineering is critical to scaling global coverage, ensuring performance, and delivering a seamless user experience.

🌟About the Role:

You will join a cross-functional development team responsible for core backend services that directly impact end users. The role offers full ownership of feature delivery - from reviewing product requirements and defining technical designs alongside architects and product managers, through to coding, testing, deployment, and monitoring in production. You will serve as first-line support for your services, proactively identify and address reliability and performance issues, and collaborate with other teams to ensure end-to-end system integrity. 

📈 Key Responsibilities:

• Lead end-to-end development of backend microservices, including design, implementation, deployment, and production monitoring.

• Translate product requirements into scalable technical designs, data models, and RESTful APIs.

• Integrate with external transportation providers and internal systems to enable reliable, real-time workflows.

• Analyze and optimize system performance and database queries under high-load scenarios.

• Propose and implement architectural improvements to enhance resilience, scalability, and maintainability.

• Maintain and refactor existing services to improve code quality, test coverage, and observability.

• Collaborate with cross-functional teams and mentor peers on best practices in coding, testing, and operations.

• Participate in agile ceremonies, including backlog grooming and sprint planning, to align deliverables with business priorities.

💻 Required Competence and Skills:

• 5+ years of backend software development experience in Golang 

• Proven experience designing and implementing data-driven applications using relational databases (e.g., PostgreSQL) and NoSQL stores (e.g., Redis).

• Solid understanding of RESTful API design principles and the HTTP protocol.

• Hands-on experience with Agile/Scrum methodologies and iterative delivery.

• Proficiency in writing unit tests and applying automated testing practices.

• Strong English communication skills, both verbal and written.

• Ability to understand complex business domains and translate needs into optimal technical solutions.

• Deep understanding of system architecture, high-load applications, and concurrency principles.

➕ Nice to Have:

• Expertise in performance tuning of relational databases.

• Familiarity with gRPC and Protocol Buffers.

• Prior work on high-load, distributed systems.

• Background in building concurrent applications.

🚀 Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Requirements:

• 2+ years of experience as a Salesforce Administrator.
• Hands-on experience with Tableau Desktop and/or Tableau Cloud/Tableau Server.
• Strong understanding of Salesforce data model, security model, and declarative configuration.
• Experience creating and maintaining reports, dashboards, and data visualizations.
• Experience with Salesforce Flows, Validation Rules, Custom Objects, and Permission Sets.
• Understanding of data analysis principles and reporting best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• English — Upper-Intermediate (B2) or higher.

• Ukrainian — Upper-Intermediate (B2) or higher.

   

Responsibilities:

• Administer, configure, and maintain the Salesforce platform.
• Manage users, roles, profiles, permission sets, and security settings.
• Configure custom objects, fields, page layouts, validation rules, Flows, and other declarative features.
• Create, maintain, and optimize Salesforce reports and dashboards.
• Develop and maintain Tableau dashboards and visualizations to support business reporting.
• Analyze business requirements and translate them into scalable Salesforce and Tableau solutions.
• Ensure data quality, integrity, and consistency across Salesforce and reporting environments.
• Collaborate with Business Analysts, Developers, Project Managers, and other stakeholders.
• Troubleshoot Salesforce and Tableau-related issues and provide user support.
• Prepare documentation and conduct knowledge-sharing sessions for end users.

Nice to Have:

• Salesforce Administrator Certification.
• Tableau Desktop Specialist or Tableau Certified Data Analyst certification.
• Experience with CRM Analytics (Tableau CRM).
• Experience with Salesforce Data Cloud.
• Familiarity with ETL processes and data integration tools.
• Experience working in Agile/Scrum environments.
• Knowledge of Apex or SOQL.

We Offer:

• Budget for Medical Insurance
• Budget for Wellbeing
• Paid vacation
• Paid sick leaves
• “Synebo talk” internal educational program
• English lessons
• Team building activities online/offline
• Salesforce certification
• Regular cultural events

Is game engine logic and RTP calculation your superpower? There’s a chance to join a fresh team at a leading iGaming company as a Senior Software Engineer. TOP conditions await: above-market salary, quarterly bonuses, unlimited PTO, and a stable home for years to come!

This role sits at the intersection of engineering, game mathematics, platform, and compliance. You’ll work on the tools, frameworks, and services that enable our mathematicians and game teams to build, validate, run, and monitor game logic in production.

This position is about deep ownership of a very specific technical domain: game engines, mathematical packages, simulation data, RTP monitoring, round details, and integrations with games developed both internally and by external studios.

You’ll be part of a small, experienced team with a high level of responsibility. The impact of this work is direct: incorrect game logic, missing round details, or inaccurate RTP monitoring can affect game delivery timelines, business performance, and regulatory readiness.

If you enjoy working close to complex domain logic, reviewing technical implementations, understanding how games work under the hood, and owning systems where precision matters – this role will feel like home.

Main Responsibilities

– Own, maintain, and evolve company’s Game Engine domain

– Work on internal frameworks and libraries used by mathematicians to implement game logic and mathematical packages

– Review and validate code written by mathematicians, ensuring quality, correctness, maintainability, and proper usage of internal frameworks

– Contribute to the development and support of game engines used to run mathematical logic within our platform

– Support integrations with external game studios by helping build wrappers and bridges between third-party game implementations and Playson’s platform

– Work with data structures and protocols that connect game logic with frontend and backend systems

– Contribute to RTP monitoring processes, including validation of production transaction data against simulation data and expected mathematical behaviour

– Support and evolve tools used for mathematical review, simulations, data files, monitoring, and alerting

– Implement and maintain round details logic required for regulated markets, ensuring that detailed game round information can be correctly provided to partners and regulators

– Collaborate closely with mathematicians, backend engineers, platform teams, compliance stakeholders, and product representatives

– Participate in code reviews and technical discussions to ensure a high engineering standard across the Game Engine domain

– Investigate issues related to game logic, mathematical validation, monitoring, and engine behaviour

– Participate in minimal on-call responsibilities related to the systems owned by the team, mainly around monitoring, alerts, and domain-specific incidents

– Take ownership of a highly specialised area where quality, accuracy, and attention to detail are essential

Mandatory Requirements

– Strong software engineering experience, ideally in backend, game engine, gaming, gambling, betting, or simulation-heavy environments

– Solid experience with Node.js/TypeScript, or strong expertise in another OOP language such as C++, Java, C#, Go, or Python

– Good understanding of software architecture, code quality, testing, debugging, and maintainability

– Experience reviewing complex code and providing clear technical feedback

– Ability to understand domain-specific logic and work with technical systems where business rules, mathematics, and engineering are closely connected

– Strong problem-solving skills and ability to work with complex, non-standard technical challenges

– Experience working with production systems where reliability, accuracy, and correctness are critical

– Understanding of backend systems, APIs, data flows, and service-to-service communication

– Ability to collaborate closely with non-engineering technical experts, especially mathematicians or domain specialists

– Strong ownership mindset and willingness to become a key expert in a narrow but highly important technical domain

– Product-oriented thinking, with an understanding that games are the core product and engineering decisions directly affect delivery, quality, and compliance

– English communication skills sufficient for working in an international environment

Nice to Have

– Experience in iGaming, gambling, betting, game development, or casino games

– Experience working with game engines, mathematical engines, simulation tools, or game logic frameworks

– Background in C++ or experience working with legacy C++ systems

– Experience with mathematical models, probability-based systems, simulations, random generators, or RTP-related logic

– Understanding of regulated markets and compliance requirements in iGaming

– Experience with ClickHouse or other analytical/columnar databases

– Experience with monitoring, alerting, and production diagnostics

– Experience with AI-assisted code review or automated validation tools

– Knowledge of microservices architecture and distributed systems

– Familiarity with Kafka, gRPC, Kubernetes, or AWS

– Experience integrating third-party games, external studio products, or wrapper-based solutions

– Ukrainian language skills would be a plus

We offer

– Competitive Salary

– Quarterly Bonuses

– Unlimited Paid Time Off

– Unlimited Paid Sick Leave

– Remote & Flexible Working

– Private Medical Insurance

– Financial Support for Life Events

– Professional Development Budget

– International Exposure

– Regular Company Events

*Benefits may vary depending on location and contractual agreement

Recruitment Process

– HR interview

– Technical interview (with Live coding)

– Final interview

About the Role

I

FLH Services is helping an international iGaming company find its first HR Generalist to build and develop the People function from the ground up.

The company is actively scaling across multiple jurisdictions (Malta, Curaçao, UAE) and already has an established team. They are now looking for someone who can design and implement structured HR processes that will support the next stage of growth.

This role is a great fit for someone who enjoys creating HR frameworks from scratch, partnering with managers, and shaping a positive employee experience in a fast-growing environment.

Key Responsibilities

• Build and develop the HR function, including processes, policies, tools, and HR metrics.
• Develop and implement HR policies, the Employee Handbook, and internal documentation.
• Own the full employee lifecycle: onboarding, adaptation, and offboarding.
• Launch and coordinate performance reviews, regular 1:1s, and employee development initiatives.
• Manage the full recruitment cycle from intake to successful hire.
• Drive employee engagement initiatives, corporate culture, and employee experience.
• Ensure HR processes comply with the requirements of different jurisdictions (Malta, Curaçao, UAE).
• Develop compensation, benefits, and HR administration processes.

• Partner with managers on team development, organizational changes, and people-related decisions.

   

What We’re Looking For

• Hands-on experience building HR processes or a People function from scratch.
• Experience as an HR Generalist, HR Manager, or People Partner 3+ years.
• Solid understanding of the full recruitment lifecycle and confidence managing hiring independently.
• Experience in iGaming is a strong advantage; candidates from FinTech, Payments, Crypto, or other international tech companies are also welcome.
• Experience working with international teams and across multiple jurisdictions is a plus.
• Strong organizational skills, a proactive mindset, systems thinking, and the ability to work autonomously.

• English proficiency sufficient for daily communication in an international environment.

   

What We Offer

• Competitive compensation based on your experience and expertise.
• Paid vacation and sick leave.
• Equipment provided for comfortable remote work.
• Compensation for AI tools, learning, and professional development.
• A high level of ownership and the opportunity to build the HR function using modern best practices.

• The chance to make a real impact within a fast-growing international product company.

   

Ready to build HR from the ground up?

We’d love to hear from you. Apply and let’s get to know each other.

What are you working on?

The name of the project: Fight For America: Country War / Ultimate Disc 
Stage of the project: Release 
Genres: Hybrid Casual 
Platforms: Mobile, iOS, Android
 

Responsibilities:

• Design and document game features end-to-end: core mechanics, meta systems, and progression.
• Own game balance and economy tuning — configure values, model progression curves, and iterate.
• Create clear, actionable design documentation (GDDs, feature specs, flowcharts) for developers and artists.
• Research market trends and competitor titles in the hybrid casual space to generate feature ideas.
• Set up and tune content in Unity (levels, configs, ScriptableObjects) — no coding required, but hands-on work in the editor is expected.
   

Qualifications:

• 2+ years of experience as a game designer on mobile projects, ideally hybrid casual or casual.
• Strong generalist skill set: comfortable with systems design, level design, economy balancing, and UX flows.
• Solid understanding of F2P monetization and retention mechanics.
• Hands-on experience with Unity editor (scenes, prefabs, configs).
• Proficiency with spreadsheets for balancing and economy modeling.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Passion for gaming and a deep understanding of player behavior and preferences.
   

Nice to have:

• Shipped at least one hybrid casual or casual title.
• Experience with level design tools or procedural content.
   

Why do we enjoy working here?

• Fully remote position
• The possibility of self-realization
• Creative and career growth
• A friendly team of professionals
• An interesting innovative project
• Competitive salary
• Paid vacations and sick leave
   

Required skills experience: Game Design