Jobs at Djinni

• Виявлення та аналіз бізнес-вимог.
• Формалізація технічних вимог, User Story, опис бізнес-процесу у форматі діаграм BPMN, UML.
• Супровід завдання від аналізу бізнес-вимог замовника до фінального приймального тестування бізнес-замовником.
• Деталізований технічний опис та постановка завдань розробникам/дизайнерам/тестувальникам, контроль наповнення та утилізації беклогу.
• Постійна комунікація та взаємодія з бізнес-замовниками та командою розробки разом із PM.
• Оптимізація чинних процесів.
• Ведення та актуалізація документації до своїх задач/проектів.
• Пост-релізна підтримка.
• Спілкування із зацікавленими сторонами проекту.

• Освіта: Вища (технічна буде перевагою).
• Досвід роботи на посаді бізнес- або системного аналітика від 4-х років.
• Знання та використання найкращих практик управління вимогами, бізнес- та системного аналізу.
• Вміння професійно описати технічні та бізнес-вимоги продукту. Досвід роботи з Jira, комунікації. з командою розробки/тестування в рамках реалізації бізнес-вимог.
• Відмінні навички міжособистісного спілкування, здатність знайти спільну мову з технічними спеціалістами.
• Розуміння сучасних веб-технологій / клієнт-серверної архітектури.
• Вміння орієнтуватися у гайдлайнах та підходах різних фронтенд-фреймворків та дизайн-патернів.
• Знання SDLC.
• Знання та досвід у методологіях розробки програмного забезпечення.
• Практичні навички роботи з API- запитами та їх опису.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

Ajax Systems is an international technological company and Europe’s largest security system manufacturer. The product portfolio includes 280 wireless and wired devices for security and automation. Today, Ajax protects over 4.5 million users in 187 countries worldwide.

We are looking for a smart and technically proficient Middle/Senior Java Developer to join our team in Kyiv office.

The team develops internal tools to automate the management of manufacturing operations. The goal is to transform how our factories are planned and managed, taking the organization to a new level of operational efficiency and control within the next year.

Responsibilities:

• design and implement core backend services and data pipelines.
• Write clean, readable, and maintainable code.
• Develop services for the B2B product line.
• Actively participate in developing and improving the architecture.
• Document architectural decisions and operational knowledge for successful deployment and service operations.
• Ensure appropriate test coverage with unit and integration testing.
• Focus on performance and cost efficiency within your areas of responsibility.
• Follow best practices in software design and development and promote them within the team.
• Ensure reliable alerting, dashboards, and runbooks for production services.
• Debug production issues, analyze complex cases, and conduct investigations.
• Work smoothly in a technical culture with testing, CI/CD, and DevOps.
• Collaborate within the team and with other engineering teams to develop new features and products according to business needs.

Required experience:

• 4+ years of professional experience in Java development in an enterprise environment.
• Strong understanding and practical experience with Java Concurrency.
• Strong knowledge of Kotlin or solid Java expertise with a willingness to transition to Kotlin.
• Practical experience with Spring and SQL.
• Hands-on experience with analytical databases such as Databricks, BigQuery or ClickHouse.
• Understanding of SOA, microservices and event-driven architecture.
• Practical experience with AWS and understanding of cloud development principles.
• Experience building and scaling high-load systems with a focus on high availability and reliability.
• Strong analytical and problem-solving skills.

Would be a plus:

• experience with Kotlin.
• Experience with Angular or React.js or Vue.js.
• Experience with Power BI.

We offer:

• the opportunity to share and implement your own ideas that could impact products and production.
• Work with a motivated team and an environment with a zero-bullshit culture.
• Medical insurance.
• Corporate English classes.
• Compensation for professional training.
• The chance to take part in beta testing of Ajax security systems — receive and test new devices before their release.

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

ADxAD is an ad network for advertisers, media buyers and webmasters, on the market since 2018. We work across dating, gambling, betting, nutra, e-commerce, crypto and several other verticals, with traffic from Tier-1 regions and Asia. Formats include banners, pop, push and video.

Over 500M impressions daily from our own exclusive traffic sources. The core of the business is RTB (Real-Time Bidding) auction on a CPM model, running on our own in-house platform (not white label).

Website: https://adxad.com/

What you'll be doing

• RTB traffic optimization - your main area of ownership: analyzing source performance, optimizing buying, improving traffic quality, growing volumes, managing existing setups
• Working with RTB partners: communicating with current partners, quality control, relationship development, launching new opportunities (sourcing new partners is not a core task, roughly ~5% of time)
• Getting deep into the in-house RTB platform: understanding the technical side of the RTB ecosystem, launch processes and optimization, working closely with the CTO (no coding required)
• Financial side of the direction: reporting, tracking key metrics

What we're looking for

Must have:

• 2+ years of RTB experience
• Genuine hands-on traffic work (not just team management)
• Experience optimizing traffic sources
• Experience working with partners
• Solid understanding of RTB processes from the inside
• Independence and ownership of results

Nice to have:

• Experience with in-house platforms (not white label)
• AdTech background, knowledge of DSP/SSP
• Understanding of affiliate/arbitrage funnels

What we offer

• Full-time, fully remote, no office
• Freelance / sole proprietor / self-employed contract, tax compensation
• EUR fixed + performance bonus
• 1-2 psychologist sessions per year
• English club

Position Name: Information Security Analyst
Reports to: Chief Information Security Officer
Location/Type: Remote (UA Candidates only)

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We seek a skilled Information Security Analyst to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be work closely with the Chief Information Security Officer (CISO) and various teams to maintain and improve the security posture of Atlas and its clients. As a new position, this role will evolve, providing opportunities for growth and adaptation.

Responsibilities:

Vulnerability Management:

• Review vulnerability reports.
• Research scalable solutions for vulnerability remediation.
• Collaborate with Support/NOC to ensure remediations have minimal impact on clients and facilitate maintenance windows.
• Work with CS/Engineering to script and automate remediations.
• Track progress in ticketing system, including master tickets for multi-client initiatives and sub tickets for individual clients.
• Address vulnerabilities for clients' third-party vulnerability management, including overlap with Cavelo, and apply remedies to other clients.

Risk Management and Due Diligence:

• Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
• Review and analyze findings from risk assessments and penetration tests for Atlas and clients.
• Address identified vulnerabilities and recommend remediation strategies.
• Participate in Business Impact Analyses and tabletop exercises to enhance organizational resilience.

Industry Benchmark Alignment and Standards Updating:

• Start measuring alignment with Microsoft benchmarks in Intune and work on increasing the score.
• Address vulnerabilities and issues identified in workstation builds, cloud infrastructure configurations, and security configurations.
• Harden systems to enhance security across workstations, cloud infrastructure, and security configurations.

SOC 2 Maintenance and Additional Security Tasks:

• Perform test restores.
• Conduct reviews of our KnowBe4 phishing tests and training.
• Review SIEM logs.
• Assist in addressing cybersecurity incidents.
• Work with NOC and outsourced SOC on remediation runbooks.
• Perform additional tasks as assigned to support the security team and organization

Requirements:

• Strong understanding of cybersecurity principles and practices.
• Experience with vulnerability management and remediation.
• Familiarity with Microsoft Intune and security benchmarks.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Strong ability to work independently
• Experience with security tools (SIEM, IDS/IPS, vulnerability scanners)
• Experience with RMM/SOAR and other automation platforms.
• Experience scripting
• Experience writing runbooks.

Desirable Qualities:

• Experience working in an MSP environment (preferred, but not required)
• Relevant certifications (AZ-500, SC-900, SC-300, CompTIA Security+, etc.)

We are looking for a hands-on Security Engineer to build and operate the controls that protect our employee devices and server workloads.

This role sits at the intersection of endpoint security, server protection, and security platform engineering. You will not be limited to monitoring alerts: you will work across the full lifecycle of security controls - from deployment and policy tuning to coverage monitoring, hardening, troubleshooting, automation, and authorized containment.
 

You will work closely with IT, Infrastructure, Cyber Defense, IAM, and Compliance teams to make protection reliable, measurable, and effective without creating unnecessary friction for users or critical systems

Responsibilities

• Operate and continuously improve EDR/XDR and endpoint protection controls across macOS and Windows workstations and Linux and Windows server workloads
• Administer device-security controls through MDM/UEM and related management platforms where applicable
• Manage the security-control lifecycle, including agent deployment, upgrades, policy configuration, exclusions, health monitoring, coverage-gap remediation, and controlled rollback
• Build and maintain risk-based operating-system hardening baselines using CIS Benchmarks or equivalent security standards
• Monitor telemetry and control health, and investigate stale agents, deployment failures, unmanaged systems, policy conflicts, and coverage gaps
• Troubleshoot false positives, performance issues, security-agent conflicts, and control failures, driving them through root-cause analysis and remediation
• Partner with IT and infrastructure teams on vulnerability remediation, patching, and security configuration improvements
• Support endpoint- and server-related investigations and execute containment actions when authorized through approved procedures
• Maintain file-integrity monitoring and isolation readiness for critical systems where required
• Automate recurring administration, validation, and reporting tasks using scripts, APIs, or platform workflows

• Maintain clear runbooks, configuration records, deployment documentation, and remediation tracking

   

Requirements

• 4+ years of hands-on experience in endpoint security, infrastructure security, system security, or a related security engineering role
• Practical experience administering an enterprise EDR/XDR or endpoint protection platform across a mixed workstation and server environment
• Strong knowledge of Linux and desktop operating system - macOS, Windows - with the ability to troubleshoot security controls across the remaining platform
• Experience with endpoint management, MDM/UEM, or equivalent configuration-management workflows
• Ability to deploy, tune, and troubleshoot security agents, policies, exclusions, telemetry, and containment workflows
• Experience implementing operating-system hardening and working with native security controls
• Understanding of access-control models, least privilege, endpoint telemetry, file-integrity monitoring, and host-isolation techniques.
• Ability to automate operational work using at least one scripting language such as Python, Bash, or PowerShell
• English at Intermediate level or higher
   

Will be a plus

• Experience working with CIS Benchmarks or comparable hardening standards
• Experience securing both macOS workstations and Linux production servers
• Experience supporting a large, distributed fleet of managed endpoints or servers
• Familiarity with native controls such as SELinux, AppArmor, Gatekeeper, System Integrity Protection, FileVault, Microsoft Defender, Attack Surface Reduction, or BitLocker
• Experience integrating endpoint telemetry or response workflows with other security platforms
• Experience in fintech, banking, trading, or another regulated environment
• Relevant technical education, professional training, or equivalent practical experience

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to the company’s approved holiday calendar
• Medical budget
• Remote work
• Professional education budget
• Language-learning budget
• Wellness budget covering gym membership, sports equipment, and related expenses

Adobe Premiere Pro Editor (International Startup)

An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). Our app Shortical is available on the App Store and Google Play.

We are looking for someone with strong editing skills and confident proficiency in Adobe Premiere Pro.

Responsibilities:

• Editing short drama video content
• Working in Adobe Premiere Pro
• Preparing final deliverables according to project requirements
• Collaborating with the team (producer, director, sound, graphics)
• Meeting deadlines and maintaining high quality standards

Requirements:

• Proven experience as a video editor (required)
• Strong proficiency in Adobe Premiere Pro
• Creativity and attention to detail
• Responsibility and ability to work independently
• Ability to work as part of a team
• English level: B1–B2

Nice to have:

• Experience with After Effects

• Photoshop knowledge

   

We offer:

• Work in an international startup
• Opportunity to be part of an exciting product
• Stable workload and clear processes
• Long-term collaboration opportunities
• Competitive compensation (discussed individually)

To apply, please send your portfolio/showreel and work samples.

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу. Ми в пошуках молодшого інспектора з відділу кадрів.

Що робитимеш як Інспектор з кадрів:

Твій ідеальний профіль

Must-have:

Чому експерти різних напрямів працюють з нами:

Технологічно:

• Високонавантажені системи з реальними викликами масштабування

• Сучасний стек та свобода технологічних рішень

• Можливість впливати на архітектуру продуктів, якими користуються мільйони

Професійно:

• Менторство від сеньйорів з досвідом enterprise-рішень

• Разом будуємо інновації, що працюють для мільйонів

Ідейно:

• Продукт, що змінює країну — не просто ще один стартап

• Тут команди стають драйверами технологічних змін

Benefits:

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.

• Добровільне медичне страхування та страхування життя.

• Корпоративні знижки від партнерів NOVA.

• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.

• Соціальна відповідальність та волонтерський рух “Свої для своїх”.

• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.

• Соціальні відпустки та компенсації відповідно до КЗпП України.

Наступний крок за тобою.
Ми  чекаємо на знайомство — залишилось лише отримати твоє резюме.

Очікуваний термін відповіді — до 10 робочих днів.

We are seeking a skilled and motivated DevOps Engineer to join our dynamic IT team. As a DevOps Engineer, you will be responsible for implementing and maintaining a robust and scalable infrastructure, ensuring the smooth operation of our cloud services, and optimizing our software development and deployment processes. The ideal candidate has a strong background in core IT technologies, cloud services, and automation, and possesses excellent problem-solving and communication skills.

Requirements:
• 1+ year of development experience (preferably Golang, Python, JavaScript) — must have;
• 3+ years of experience with Ubuntu-like Linux;
• Experience with Docker or other container-based technologies;
• Experience with Kubernetes;
• 2+ years of experience running production systems in Amazon AWS and services like ECS, S3, RDS, ELB, SQS, and Lambda ;
• Experience working with AWS Bedrock
• Networking skills: TCP/IP, DNS, load balancers, PKI (TLS), network security, etc;
• Knowledge of CI/CD tools like GitLab, Jenkins, Bitbucket Pipelines, etc;
• Experience with SQL/NoSQL technologies such as MySQL, ElasticSearch, MongoDB, PostgreSQL, and Redis;
• Experience with monitoring tools and metrics;
• Experience with version control systems: GitLab, GitHub;
• Experience with IaC tools such as Terraform, Ansible, or Puppet;
• AWS Associate Solution Architect certification required;
• English: Upper-Intermediate;

Would be a plus:
• Experience with Azure or GCP would be a plus.
• AWS Associate/Professional/Specialty certifications;
• Experience with serverless architectures;
• Familiarity with SRE practices and incident response.

Responsibilities:
• Design, implement, and maintain cloud infrastructure (primarily AWS);
• Build, improve, and support CI/CD pipelines;
• Manage containerized applications using Docker and Kubernetes (or ECS);
• Ensure system reliability, monitoring, alerting, and incident response;
• Implement Infrastructure as Code and configuration management;
• Maintain security best practices, access control, and backups;
• Support troubleshooting and root cause analysis in production;
• Collaborate with developers and QA to improve delivery pipelines;
• Participate in cost optimization and infrastructure improvements;
• Maintain clear technical documentation.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

 

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

About the Role
We are looking for an experienced and data-driven Head of CRM to lead our customer retention strategy, lifecycle marketing initiatives, and CRM operations. This role is responsible for developing and executing CRM strategies that drive customer engagement, retention, loyalty, and lifetime value across multiple communication channels.
As a Head of CRM, you will own the CRM roadmap, manage a team of CRM specialists, collaborate closely with Product, BI, Marketing, VIP, and Creative teams, and continuously optimize customer journeys through segmentation, personalization, automation, and testing.
This is a high-impact leadership role offering the opportunity to shape CRM strategy, build scalable retention programs, and directly influence business growth.
Responsibilities
CRM Strategy & Leadership
 

• Develop and execute the overall CRM and customer retention strategy aligned with business objectives.
• Own customer lifecycle management across all stages: onboarding, activation, retention, reactivation, and loyalty.
• Define CRM KPIs, monitor performance, and drive continuous improvement initiatives.
• Build and manage the CRM roadmap, prioritizing projects based on business impact.
• Lead, mentor, and develop the CRM team, establishing best practices and operational excellence.

Campaign Management & Automation
 

• Oversee planning, execution, and optimization of CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and other channels.
• Ensure effective campaign delivery through CRM automation platforms.
• Drive personalization initiatives based on customer behavior, segmentation, and predictive insights.
• Establish and optimize automated customer journeys and trigger-based communications.

Analytics & Optimization
 

• Analyze CRM performance and customer behavior to identify growth opportunities.
• Develop segmentation strategies to maximize engagement and retention.
• Lead A/B testing initiatives across communications, offers, customer journeys, and promotional mechanics.
• Monitor customer engagement metrics, churn rates, retention, conversion, and lifetime value.
• Collaborate with BI and Data teams to improve reporting frameworks and customer insights.

Cross-Functional Collaboration

• Work closely with Product, Marketing, VIP, BI, Operations, and Creative teams to deliver integrated customer experiences.
• Guide Creative and Content teams on CRM best practices, messaging frameworks, and campaign optimization.
• Partner with Product teams to implement retention features and loyalty initiatives.

Deliverability & Compliance
 

• Monitor email deliverability, domain reputation, and communication performance.
• Ensure compliance with communication regulations and customer consent management.
• Oversee subscription and unsubscription processes to maintain healthy communication databases.

Requirements
 

• 3+ years of CRM experience, including at least 1 year in a leadership or senior CRM role.
• Proven experience developing and executing CRM and retention strategies.
• Strong expertise with CRM and marketing automation platforms (Customer.io, Optimove, Хtremepush, FastTrack, Salesforce Marketing Cloud, Braze, or similar).
• Strong analytical skills with hands-on experience in customer segmentation and performance analysis.
• Advanced Excel/Google Sheets skills; SQL knowledge is a strong advantage.
• Experience managing A/B testing programs and data-driven optimization initiatives.
• Understanding of customer lifecycle marketing, retention, loyalty programs, and behavioral segmentation.
• Experience working with email deliverability and communication best practices.
• Excellent project management and stakeholder management skills.
• Strong leadership, mentoring, and team development capabilities.
• iGaming experience is highly preferred.

Nice to Have
 

• Experience managing CRM teams in fast-growing environments.
• Knowledge of HTML/CSS for email development.
• Experience with predictive modeling, customer scoring, and advanced personalization.
• Understanding of responsible gaming and regulatory requirements within iGaming.

What You'll Get
 

• Flexible working hours that fit your natural rhythm: 08:00–17:00, 09:00–18:00, or 10:00–19:00.
• 17 working days of paid vacation (available after 6 months).
• Salary in USD.
• Significant ownership and influence on customer retention strategy.
• Opportunity to build and scale CRM processes and team.
• Collaboration with experienced professionals across Product, Marketing, BI, and Operations.
• Access to advanced CRM and marketing technology stack.
• Continuous professional development and leadership growth opportunities.
• Clear structure, transparent feedback, and measurable goals.
• Fun corporate activities and team events.

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing customer communication journeys across multiple channels to increase player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver personalized, high-performing campaigns that enhance the player experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Strong Middle BI/DB Developer to join our team in Lviv!

What You'll get to do:

• Develop real‑time data processing and aggregation pipelines.
• Create and modify data marts to enhance the data warehouse.
• Manage internal and external integrations.
• Design and deliver various types of reports.
• Main Stack Databases: Google BigQuery, PostgreSQL, SQL ETL: Apache Airflow, Apache NiFi Streaming: Apache Kafka

What You need to know:

• Bachelor’s or Master’s degree in a STEM field.
• Solid understanding of Computer Science fundamentals: Software Engineering, Algorithms, Operating Systems, Networking, etc.
• Strong knowledge of at least one RDBMS (Google BigQuery, PostgreSQL, MSSQL, Oracle, MySQL), including: Query optimization Indexing strategies; Partitioning Practical experience with ETL/ELT processes.
• Experience in creating or supporting Data Warehouses.
• Hands‑on experience with at least one enterprise Business Intelligence platform.
• English: Intermediate+ (reading, writing, speaking).
   

Nice to have:

• Knowledge of analytical data warehouse systems (Google BigQuery, Azure Synapse Analytics, AWS Redshift, Snowflake).
• Programming skills in one language (Python or Java).
• Experience with additional tools and systems such as Apache Airflow and Apache NiFi.
  
  Here's what we offer:
• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

In Competera, we are building a place where optimal pricing decisions can be made easily. We believe that AI technologies will soon drive all challenging decisions and are capable of helping humans be better.

We are now looking for a hands-on Leader who can bridge the gap between advanced research and real-world product delivery. You will be the technical anchor for two streams: S&D (Service & Delivery), ensuring our clients get robust, profitable pricing recommendations, and R&D (Research & Development), guiding the strategy for next-gen algorithms.

What you will do

• Have clear vision and own the strategy of Data Science in the organization.
• Shape the technical roadmap based on business needs, team capacity, and long-term strategy.
• Gradually scale data science function with company growth. 
• Define the hiring profile, lead and mentor a cross-functional team of Data Scientists, and cultivate a high-performing R&D culture focused on scientific rigor and measurable business impact.
• Manage resources across both Delivery (S&D) and Research (R&D) squads.
• Act as the main bridge between R&D and S&D: translate business requirements into research tasks, and help the team adapt complex prototypes into stable, production-ready solutions.
• Architect client solutions by selecting the right models and assortment strategies to solve specific business problems using our existing stack.
• Serve as the quality gatekeeper for the team, conducting code reviews, verifying A/B test designs, and ensuring the team hits their Definition of Done (DoD).
• Drive key DS metrics such as research-to-production time, experiment velocity, and the overall quality of price recommendations.
• Communicate clearly with product managers, engineers, and occasionally clients to explain DS trade-offs, present results, and align on next steps.
• Confidently represent the company's technological expertise to investors and partners. You will clearly articulate the Data Science strategy, the core algorithms' defensibility, and the technical roadmap during high-stakes due diligence processes.
• Engage directly with customers' Data Science and Analytics teams (including PhD-level experts). You must be able to confidently explain our methodology, model assumptions, performance results, and address their most technical questions, serving as a critical differentiator during sales and pilot phases.
• Present complex model results, performance metrics, and strategic trade-offs to key stakeholders in a clear, concise, and business-focused manner.
• Support the sales and pre-sales process by building compelling technical narratives that demonstrate our value proposition and deep expertise in the pricing domain.
• Stay hands-on: dive into code and architecture when needed - whether it's designing a new experiment, fixing a critical issue in the delivery pipeline, or prototyping a new idea.

What you have

• 5+ years of experience in Data Science or a related field with a focus on delivering value to production.
• Strong Python and SQL skills, capable of writing modular and readable code for experiments and prototypes.
• Familiarity Databricks data platform and Apache Spark.
• General familiarity with Data Mesh approach and ability to leverage its best practices in collaboration with data engineers.
• Solid mathematical background, preferably in a Computer Science-related field.
• Proficiency in the scientific Python toolkit, including NumPy, pandas, scikit-learn, and either Keras/TensorFlow or PyTorch.
• Deep understanding of statistical testing methodologies, specifically A/B testing design.
• Familiarity with Time Series Forecasting approaches.
• At least 3 years of experience working with tabular and mixed (multimodal) data.
• Expertise in Causal Inference and background in Ecommerce/Retail are strong pluses.
• Upper-intermediate or higher level of English and strong public speaking skills.

Soft skills 

• You care not only about how the model works mathematically but what value it brings to the user and the business.
• Able to translate complex technical concepts into simple business language for stakeholders.
• Able to professionally and clearly communicate with PhD scientists on customer side during the sales process, pilot and rollout.
• Able to own data requirements and build efficient processes to support integration and data engineering with outlining data integration and validation requirements.
• Ready to experiment, pivot, and make data-driven decisions in a dynamic business environment.
• Proactively contribute ideas to the Product Backlog with ideas based on technical knowledge and capabilities.
• Be able to think outside of the box and find simple and elegant solutions to complex problems, including technical, product and processes-related ones.
• Curiosity and a drive to continuously learn within the domain.
• Have a truly entrepreneurial mindset.

You’re gonna love it, and here’s why:

• Rich innovative software stack, freedom to choose the best suitable technologies.
• Remote-first ideology: freedom to operate from the home office or any suitable coworking.
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on.
• Regular performance and compensation reviews.
• Recurrent 1-1s and measurable OKRs.
• In-depth onboarding with a clear success track.
• Competera covers 70% of your training/course fee.
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
• 20 business days of sick leave.
• We reimburse the cost of coworking.

Drive innovations with us. Be a Competerian.

We are looking for an experienced Integrations Team Lead. This role combines people management with ownership of the entire integration lifecycle — from onboarding and technical implementation to post-launch support and continuous optimization.

Ideal for someone who enjoys building high-performing teams, delivering seamless integrations, and continuously improving technical processes.

What you’ll do:
• Lead and develop a team of Integration Managers and Technical Support Specialists;
• Manage team performance, workload planning, mentoring, and career development;
• Own API checks of integrations and ensure timely delivery of these API checks;
• Coordinate cross-functional initiatives involving Product, Engineering, Compliance/Legal, Operations, and external partners;
• Identify and mitigate risks, dependencies, and blockers;
• Drive continuous improvements in integration processes and documentation;
• Ensure high-quality technical guidance during API integration and production launch;
• Manage post-go-live technical support, troubleshoot integration issues, and coordinate resolution with internal engineering teams and external partners;
• Establish and improve Technical Support processes, including SLA management, incident handling, escalation procedures, and knowledge base maintenance.

Your expertise:
• 2+ years of experience managing teams, including hiring, mentoring, performance management, and employee development;
• 3+ years of experience working with third-party integrations;
• Hans-on experience working with REST APIs, webhooks, and technical integration documentation;
• Deep understanding of financial service workflows, third-party integrations, user journeys, and system interactions;
• Experience managing multiple integrations simultaneously;
• Experience supporting partners throughout the full integration lifecycle, from onboarding to post-production support;
• Strong stakeholder management and communication skills;
• Experience working with cross-functional engineering teams in Agile environments;
• Excellent organizational, leadership, and problem-solving skills;
• English (B2+ or higher).

Life at Emergine:

Stay Supported
• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders
• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion
• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact
• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Technical Interview · Final Interview · Reference check · Job Offer

We are looking for a Mid-level VIP Account Manager for our products in the eSports industry.

Location: Remote.
Team: Retention Team.

About the Role:

The VIP Account Manager will be responsible for the personalized management and support of VIP players and top depositors across our projects. The role focuses on building trusted long-term relationships with high-value players, increasing retention and LTV, reactivating players at risk of churn, developing personalized bonuses and offers, handling complex situations and escalations, and analyzing VIP segment performance. The VIP Account Manager will manage a portfolio of VIP players and work closely with Support, Marketing, and Anti-Fraud teams.
 

Requirements:

2+ years of commercial work experience as a VIP / Account Manager in gambling, betting, crypto, or iGaming.

Experience working with VIP players and high-rollers.

Understanding of retention mechanics and customer service.

Experience working with CRM systems.

Excellent communication and negotiation skills.

Ability to build and maintain trusted relationships with high-value clients.

Ability to handle stressful situations, complex player requests, and escalations.

Strong customer-oriented approach.

English — Intermediate.

Ukrainian or Russian — Upper-Intermediate+ / Advanced for internal communication.

Will be an advantage:

Experience specifically with skin-gambling / CS: GO case-opening projects.

Higher education is welcome; the field of study is not essential.

Responsibilities:

Manage a portfolio of VIP players and provide a personalized approach to each high-value player.

Build trusted long-term relationships with VIP players with a focus on increasing retention and LTV.

Develop and implement personalized bonus programs, promotions, and individual offers within project policies.

Communicate directly with VIP players via chats, calls, and messengers.

Monitor player activity and identify VIP players at risk of churn.

Work on player retention and reactivation.

Handle complex player requests, disputes, and escalations.

Collect feedback from VIP players and analyze insights related to the VIP segment.

Monitor retention, LTV, and reactivation metrics for the assigned VIP portfolio.

Prepare regular reports for the Head of Retention.

Work closely with Support, Marketing, and Anti-Fraud teams.

Follow established limits and compliance policies when managing bonuses and personalized offers.

List of technologies:

CRM/CDP: Customer.io, OneSignal, or similar platforms.

Communication: Email, Telegram, Discord.

Analytics: Tableau or similar tools.

Data & Reporting: Google Sheets / Excel — confident level.

Task & Process Management: Jira / Notion / ClickUp.

AI tools: ChatGPT and similar tools for communication, analysis, and workflow optimization.

What we could offer:

24 days of paid leave per year.

100% paid sick leave.

Fixed-rate + bonuses.

Full-time remote.

Long-term collaboration.

Sustainable business.

Game and entertainment development company.