Jobs at Djinni

Over the past 3 years, recruitment at EverHelp has grown from one person to a team of 9 specialists. As our business grows, so does the scope of our work, and we’re looking for another Talent Acquisition Specialist to strengthen our team.

Founded in 2021, EverHelp provides companies with a full customer support ecosystem — talent, technology, processes, automation, reporting, and operational ownership. Through our Result-as-a-Service approach, we shape support processes around specific business goals: the metrics to improve, the priorities to address, or the risks to manage.

In 2026, EverHelp received 9 international employer awards. The company ranked 1st in Europe’s Top 30 Inspiring Workplaces, became the No. 1 employer among European companies with 500–4,999 employees, and received Best-in-Class recognition in 6 special categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group, an international award recognising companies with strong cultures and supportive working environments.

Our statement:

• We stand against war and unjustified aggression.
• We evacuated our employees and their loved ones from combat zones, helped them find housing, and provided financial support.
• We equipped the entire team with portable power stations and batteries.
• We continue to operate reliably for Ukraine’s future.

Your focus as a Talent Acquisition Specialist:

You’ll help our clients’ international support teams grow by hiring multilingual Customer Support Agents and Technical Support specialists. Your main focus will be roles requiring Italian, French, German, Spanish, Dutch, and other languages, tailoring your search to each project and market.
 

What you’ll do:

• Manage full-cycle recruitment for multilingual Customer Support and Technical Support roles, from kick-off to the candidate’s start date.
• Source and engage candidates across international markets, tailoring channels and outreach to each role.
• Conduct screening interviews to assess experience, motivation, and alignment with the role’s workload, schedule, and compensation.
• Partner with hiring managers to align requirements, coordinate interviews, and gather timely feedback.
• Keep candidates informed and ATS records up to date throughout the process.
• Track funnel performance and test new sourcing approaches and AI tools to improve hiring.
• Occasionally support hiring for Quality Control, Team Lead, and entry-level roles in core teams.
   

About you:

• You have at least 1 year of hands-on recruitment experience, ideally around 1–2 years.
• Your English is Upper-Intermediate or higher, and you can conduct interviews and handle professional communication in English.
• You have successfully filled non-tech roles and can independently manage the full recruitment cycle.
• You can proactively source and engage candidates beyond inbound applications.
• You conduct structured interviews and provide evidence-based candidate assessments.
• You understand basic recruitment funnel metrics and use them to identify areas for improvement.
• You can manage several vacancies at once and prioritise effectively.

Experience recruiting Customer Support or multilingual specialists, hiring across international markets, or working in outsourcing / BPO would be a plus.
 

You’ll enjoy being part of our Talent Acquisition team if you share our values:

• Agility: You enjoy a dynamic environment, adapt to change, and feel motivated by new challenges.
• Ownership: You take responsibility from start to finish and understand how your ideas and actions shape the final result.
• Excellence: You’re eager to learn, share your expertise with the team, and dig deeper when you don’t yet understand how something works.
   

Working at EverHelp means:

• The opportunity to join a Ukrainian company and support our country’s economy.
• The option to work fully remotely.
• 20+ days of annual leave and unlimited sick leave.
• Medical insurance and 10 additional Healthcare days off to rest and recharge, plus access to a company doctor and psychologist.
• Continuous learning and development, both within the team and individually, with reimbursement for conferences, webinars, and professional courses.
• A professional team ready to share its expertise, internal communities, and team activities.
• Corporate discounts on gym memberships and a wide range of services beyond fitness.
   

Send us your CV and join EverHelp!

ThingsBoard, Inc. is a US corporation founded in 2016, with an R&D center in Kyiv, Ukraine. We are the main contributors and maintainers of the ThingsBoard open-source IoT Platform. We deliver and continuously improve a scalable, robust, and affordable IoT Platform that significantly reduces time-to-market for life-changing IoT solutions. We also help companies build outstanding IoT products based on ThingsBoard.

You'll create content and run marketing projects for ThingsBoard — an open-source IoT platform used by developers and companies worldwide. You'll work in a small marketing team and own your work end-to-end, from idea to published piece to results. Expect variety — blog, email, web, social, webinars — and a genuinely technical product worth understanding. A good fit if you like doing the work yourself, figuring out how things actually work, and seeing projects through to the finish.

Requirements:
 

• Understanding of basic digital marketing (channels, metrics, funnel)
• Experience in content creation
• Ability to manage projects and see them through to completion independently
• Upper-Intermediate English

Responsibilities:
 

• Create content across formats: blog posts, emails, web copy, social media
• Run marketing projects end-to-end — brief, coordinate contributors, launch, report (webinars, collaborations, feature launches)
• Keep the content calendar moving
• Plan and send email campaigns, and track how they perform
• Watch the numbers on your activities, explain what worked, and suggest what to try next

Will be a plus:

• B2B experience
• Background in tech (IT / IoT / hardware / dev tools)
• Experience with webinars, collaborations, or media
• Basic SEO and comfort with analytics (GA4 / GSC)
• You use AI tools to work faster

What We Offer:

• Competitive and transparent compensation based on your experience and impact.
• Meaningful product challenges and clear ownership.
• Supportive team environment with clear goals and feedback.
• Career growth with regular performance reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv, Podil, with a flexible schedule.
• Work on a global open-source product with 21k+ GitHub stars.

By submitting your CV, you consent to ThingsBoard Inc collecting and processing your personal data for recruitment purposes in accordance with our Privacy Policy and ISO 27001 requirements. Your data will be retained for 12 months from the date of submission and securely deleted thereafter unless you are hired. You may withdraw consent at any time by contacting us.

Role Overview

We are looking for a Deliverability Specialist to own and optimize email deliverability across our high-volume newsletter portfolio. This is a highly technical, hands-on role where you will be responsible for ensuring millions of emails reach subscribers' inboxes every day.

You will work closely with the Head of Project, Production Manager, and Marketing team to build, maintain, and continuously improve our sending infrastructure, authentication, reputation, and inbox placement strategy.

Key Responsibilities

• Own inbox placement, sender reputation, and deliverability performance across all domains, IPs, and ESPs
• Monitor sender reputation across major mailbox providers
• Conduct seed testing and inbox placement analysis
• Investigate and resolve deliverability incidents
• Manage SPF, DKIM, DMARC, and BIMI
• Plan IP and domain warming strategies
• Maintain Google Postmaster Tools, Microsoft SNDS, and feedback loops
• Design and optimize multi-ESP infrastructure
• Lead ESP migrations
• Optimize cold audience deliverability and list hygiene
• Advise marketers on deliverability best practices
• Build dashboards, alerts, and reporting

Requirements

Must Have

• Agency-side deliverability experience managing multiple client projects with tailored strategies for different audiences, sending infrastructures, and deliverability challenges.
• OR experience as a Deliverability Manager or Email Marketer within gambling, casino, affiliate, or similarly high-volume performance marketing environments.
• Experience managing 200,000–300,000 email sends per day on a single project (not aggregated across multiple clients).
• Strong experience building audience segments, automations, lifecycle journeys, and analyzing subscriber behavior.
• Ability to diagnose and resolve sender reputation issues, inbox placement problems, and declining open rates.
• Creative and non-linear problem-solving skills, with the ability to test multiple hypotheses and identify unconventional solutions.
• Excellent English communication skills (C1+).

Nice to Have

• Recent experience (within the last 12 months) managing Yahoo deliverability at volumes exceeding 50,000 emails per day.

Who We're Looking For

• Ownership mindset
• Commercial thinking
• Strong stakeholder communication
• Thrives in fast-paced environments
• Attention to detail
• Continuous learner

What We Offer

Professional Growth

• International environment
• Career development
• Learning resources
• High-performing team
• Modern tools

Benefits

• Competitive salary
• Paid vacation
• Paid sick leave
• Work-life balance
• Paid English classes
• Multisport card
• Team events

Working Environment

• Remote or hybrid
• Modern Warsaw office
• Office perks
• Supportive team
• Comfortable workspace

We look forward to meeting you!

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We are currently looking for a Bank Relationship Management Team Lead to help us raise the bar even higher.

Responsibilities:

Bank Relationship Management & Account Operations
— Own and continuously develop the Group's banking infrastructure across 30+ operating entities, ensuring account availability, diversification, and resilience across jurisdictions;
— Define and execute the bank and fintech partner strategy: sourcing, evaluation, onboarding, and ongoing relationship management with RMs across banks and EMIs;
— Build and maintain a structured pipeline of banking partners, driving proactive outreach and positioning Group companies for successful onboarding;
— Manage account-level risk and diversification, ensuring uninterrupted payment flows;
— Support restructuring initiatives, corporate changes, annual KYC and data updates in coordination with relevant stakeholders.

Treasury Tools & Liquidity Development
— Develop and deliver treasury infrastructure for the Group's operating companies: SWIFT, SEPA, ACH, FX, deposits, hedging instruments, and investment modules;
— Drive commercial negotiations with banking partners to secure optimal fee structures, FX rates, and credit terms;
— Collaborate cross-functionally with Payment Operations, Finance, Legal, and Corporate teams to align banking infrastructure with business needs and structural changes.

Team Leadership & Process Ownership
— Manage and develop team, overseeing the research pipeline, onboarding support, and partner evaluation process;

— Design and implement scalable internal processes for bank sourcing, due diligence, and onboarding — reducing dependency on ad-hoc decisions;
— Maintain reporting and metrics on account coverage, diversification, and tool availability across the Group.

Required qualifications and skills:
— 5 years of experience working in Finance in International companies, banks, IT companies;
— Solid understanding of payment systems and international business, involving into cross-border Experience in transactions and multi-currency payments;
— Ability to prioritize, organize and effectively manage daily routines, ad-hoc tasks and strategic goals. Act independently with the appropriate level of support;
— Proficient level of Excel;
— English B2+.

What Would Be a Plus:
— Solid experience in banking compliance, with a strong understanding of AML principles and practices will be an advantage.

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We are currently looking for a Treasury Analyst to join our Treasury Team (office-based in Warsaw, Poland).

About the role

Treasury Analyst will be responsible for managing day-to-day treasury operations across multiple entities — ensuring accurate cash flow planning, timely execution of payments, and maintaining reliable banking infrastructure.

The successful candidate will take end-to-end ownership of key operational treasury processes and actively contribute to process improvements with a focus on automation and AI-driven solutions. Over time, the role will expand towards independent management of liquidity, FX, and treasury infrastructure development.

We operate in a fast-paced, multi-entity international environment where treasury matters vary in complexity — from routine payment execution to strategic liquidity decisions.

Key responsibilities

• Prepare and maintain cash flow forecasts to ensure liquidity transparency
• Execute and coordinate intragroup payments, including international transfers (SEPA, SWIFT, ACH)
• Monitor cash balances across entities and manage FX exposure
• Communicate with international banks on operational matters, requests, and clarifications
• Monitor and control banking fees, identify optimization opportunities
• Prepare dashboards and management reports

At later stages

• Take full ownership of key treasury functions: cash flow forecasting, liquidity management, and bank communication
• Support excess liquidity management, including deposit placements and securities purchases
• Initiate and lead treasury automation projects with a focus on AI solutions
• Contribute to banking infrastructure development and account setup processes

What to expect in this role

• Managing multiple parallel tasks in a dynamic, high-growth environment
• Frequent ad-hoc requests and time-sensitive operations
• High level of ownership and autonomy from day one
• Exposure to international banking and multi-entity structures
• Evolving processes — you'll shape them, not just follow them

Required qualifications and skills

Must-have

• 3–4 years of experience in Treasury or Finance at international companies, banks, or IT firms
• Strong analytical skills and attention to detail
• Proficient in Excel and Google Sheets
• Experience processing international payments: SEPA, SWIFT, ACH
• English B2+

Nice-to-have

• Experience in financial modelling: budgeting, CF forecasting
• ACCA in progress

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading Christian-tech product for people seeking spiritual renewal.

Right now, we’re looking for a User Acquisition Manager who will help lead one of the key marketing streams on Meta.

You will have the opportunity to:

• See the results of your work in real time.
• Rapidly grow in performance marketing.
• Help build the #1 business in the category.
• Learn how tech businesses are built — directly from the source.
• Work with a team of highly driven, results-focused people,

What you will be responsible for:

• Launching, structuring, and scaling UA campaigns on Meta.
• Monitoring key KPIs daily and make data-driven optimization decisions to hit target financial KPIs, evaluating performance both on top-level metrics (CPM, CTR, CR, CPA) and deeper metrics (funnel conversion, LTV, ROI).
• Closely collaborating with creative and product marketing teams to drive growth of your stream
• Implementing AI/automation approaches with analytics and MarTech teams to speed up analysis, testing, and workflows.

What you need to succeed in this role:

• 1+ years of experience in performance marketing, driving user acquisition on paid media channels (Meta / TikTok / Google Media).
• Experience managing budgets of $100,000+ per month.
• Strong structure and organization: you love documenting and testing everything, validating every possible hypothesis, and won’t stop until you find the most effective solution.
• Strong analytical mindset: you enjoy working with data, spotting patterns, and drawing conclusions.
• Comfort working in uncertainty, fast learning, and adaptability.
• English level: B1+.

Why Duomo:

— You’ll work on a product with a clear mission and real values.
— You’ll help us transition from a content-rich app into a truly connected spiritual platform.
— You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

— Competitive salary;
— Significant impact on a rapidly growing business and contribution to how it shapes up;
— Ample career opportunities for ambitious growth and development;
— A possibility to attend internal, external courses, seminars and the access to a corporate library;
— Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
— 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

MEGAVAST is an international IT product company that has been developing software for over 9 years. Our offices are located in Kyiv, Kharkiv, Israel, and Cyprus. Due to the expansion of our team in Kyiv, we are looking for a Junior IT Account Manager. The position requires working from the office during the adaptation period. The office is located right next to the "Olimpiiska" metro station.

Key Responsibilities:

• Work directly with clients
• Understand client needs
• Present suitable solutions correctly
• Maintain and develop client communication
• Apply a sales/account-management mindset

Requirements:

- Commercial experience as a customer support from 6 month 

- Excellent communication skills and ability to work in a team.

- Self-learning ability and a desire to develop in project management.

- Ability to resolve conflicts and maintain a positive work environment.

- Organizational skills, attention to detail, and ability to work with deadlines.

- Completed higher education.

- Knowledge of English at least at the Upper-Intermediate level for team communication.

We Offer:

- Stable and highly competitive pay that matches your skills.

- Work with a product, the ability to delve into its functionality, and understand user needs.

- Professional growth to senior roles or the head of the project management department.

- Ability to implement changes, new approaches, and optimize processes.

- Flexible working hours and a hybrid schedule after the probation period. The ability to start the working day from 9 to 12 am.

- Comprehensive paid vacation, sick leave, and national holidays.

- A friendly and supportive team focused on achieving common goals.

- Participation in team knowledge-sharing activities, professional presentations to improve skills.

Join us and become part of a team that values both professional skills and personal well-being. Send your resume to receive more details about our offer.

About MEGAVAST

MEGAVAST is an international IT company specializing in software development and innovative code development tools that automate and streamline the software creation process.

We are looking for a Office/Administrative Manager to join our Kyiv team. If you enjoy a varied workload, want to grow quickly, and are eager to contribute to the development of an international IT company - we’d be happy to meet you.

Key Responsibilities::

• Support the CEO with administrative tasks;
• Assist with recruitment processes;
• Coordinate business trips (booking tickets, hotels, and transfers);
• Communicate with vendors;
• Ensure the office has everything it needs;
• Help organize corporate events.
   

Requirements:

• English proficiency - at least B2 level (comfortable for written and verbal communication with the CEO);
• At least 6 months of experience in a similar or related position;
• Experience working at an IT company is a plus;

• Organizational skills, the ability to quickly find information, and a sense of responsibility.

   

What We Offer:

• Competitive, stable salary based on your expertise;
• Annual salary reviews and performance-based rewards;
• Paid vacation and sick leave;
• Flexible working hours (workday starts between 9:00–11:00);
• Modern office in the centre of Kyiv, right next to the Olimpiyska metro station;
• Corporate events, happy hours, and team-building activities.

On behalf of our Client from the USA, Mobilunity is looking for a Data Platform Engineer.

Our client develops software that supports companies working in commercial fire protection and mechanical services with managing their field operations and expanding their businesses. As a growing technology company, they value accountability, thoughtful choices, and creating a tangible impact. They bring together people who are curious, collaborative, and open to different perspectives, while giving them the independence and support to address meaningful challenges. From the start, you’ll be trusted with real responsibilities, encouraged to explore better ways of working, and given room to develop as your role and experience grow.

The position focuses on building and improving large-scale batch and streaming data pipelines with Python, SQL, and AWS services including DMS and Kinesis.

You’ll be responsible for shaping the architecture of cloud-based data platforms, developing efficient ETL/ELT processes, improving CI/CD and Infrastructure-as-Code practices, and supporting the growth of less experienced engineers. AI-assisted development tools will also be part of the engineering workflow, with a strong focus on maintaining reliability, performance, and data accuracy across the platform.

As part of the Data Platform team, you’ll work on critical batch and real-time data processing systems that support advanced analytics used by thousands of commercial contractors. The role provides full ownership of complex data solutions, from architectural decisions through implementation and ongoing optimization. You’ll also have the opportunity to introduce modern AI-assisted development approaches and help other engineers develop their technical skills in a collaborative, quality-focused environment.

About You

You take responsibility for the systems you work on and stay engaged until a problem is fully resolved. When an issue appears, you’re willing to investigate beyond your immediate area of responsibility to identify the underlying cause and make sure it is properly addressed.

You care about building reliable, maintainable solutions and continuously look for opportunities to improve system performance, scalability, and efficiency. You approach challenges proactively, focus on delivering results, and are motivated by creating solutions that provide a positive experience for customers.

Key Responsibilities:

• Take the lead in developing, testing, and maintaining scalable Python solutions for data ingestion, transformation, and processing across both batch and streaming environments.
• Create and improve data models and transformation processes that support advanced analytics and changing business intelligence requirements while maintaining strong data quality and performance.
• Develop, optimize, and monitor high-throughput ETL/ELT pipelines using AWS DMS, Kinesis, and other data integration technologies.
• Investigate data pipeline failures and performance issues, identify their underlying causes, and introduce preventative measures to improve reliability and protect data integrity.
• Support junior engineers through mentoring and establish clear documentation practices for code, data models, and engineering processes to promote knowledge sharing and consistency.

Requirements:

• Strong Data Engineering Background: Hands-on experience designing and developing data engineering solutions, performing thorough code reviews, and working with complex, large-scale ETL/ELT pipelines.
• Cloud Data Platform Expertise: Extensive practical experience with enterprise cloud data platforms such as Amazon Redshift, Google BigQuery, or Snowflake, including knowledge of their architecture and approaches to performance optimization.
• Advanced Programming Proficiency: Expert-level skills in Python and SQL (including advanced optimization techniques in MySQL, Postgres, and SQL Server), coupled with extensive experience with complex transformations and a strong command of AWS services (DMS, S3, Airflow, Kinesis, DocumentDB, CloudWatch, Kubernetes, Glue).
• CI/CD & Infrastructure as Code: Experience designing and maintaining GitHub-based version control workflows and implementing advanced CI/CD processes for data infrastructure, together with a strong understanding of Infrastructure-as-Code practices and tooling.
• AI-Assisted Engineering: Practical experience working with AI development tools such as Claude Code, GitHub Copilot, or Cursor, combined with the ability to validate, test, review, and take responsibility for AI-generated output.
• Upper-intermediate to advanced English proficiency

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

About us

GlobalBet is an independent B2B provider of virtual sports solutions. We build realistic virtual sports products used by operators worldwide. We’re hiring a System Administrator for a full-time engagement.

The role

Remote. Working hours Mon–Fri ~10:00–18:00 Ukraine time. Start ASAP. Day-to-day work in English. Engagement via independent contractor agreement with full-time focus (not a multi-client freelance side gig).

You’ll:

- Manage and monitor servers, applications, and databases

- Handle escalated customer issues with 1st-level support

- Maintain and upgrade server environments; monitor performance and create alerts

- Manage streaming environments (server-based and cloud)

- Install/configure OS and applications; troubleshoot system and network problems

- Keep documentation for support and customers

Must have:

- 2+ years hands-on Linux in production (Debian/Ubuntu strongly preferred): users, permissions, packages/updates, troubleshooting, performance

- Network fundamentals (TCP/IP, VPN, firewalls)

- Web servers (Nginx, HAProxy, and/or Apache)

- Virtualization (ProxMox, KVM/libvirt, or similar)

- English B1+ (B2 preferred)

Nice to have:

Windows Server (AD/Azure/SQL/M365); MySQL replication/backups; MongoDB/Redis/RabbitMQ; Sophos/Ubiquiti; occasional off-hours flexibility.

How we work

Startup mentality, ownership, growth. Process: short recruiter intro → technical interview → offer.

Apply with a short note on Linux production experience, timezone, and availability.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET), 5/2

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.
 

Learn More About Us
🌐 Galaktica — Official Website
📸 Instagram (galakticateam) — Behind the Scenes of Our Team and Work
🎥 Galaktica Company Overview — Video Presentation
We’d be happy to answer your questions and invite you to the first stage of the interview process.
 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

We are looking for a Senior Infrastructure Automation Engineer to join a large enterprise cloud platform team working in a regulated international environment.

This role is focused on building and supporting secure, scalable, and repeatable infrastructure automation across Microsoft Azure environments. It is a strong fit for someone with deep hands-on experience in Infrastructure as Code, Azure automation, cloud governance, and platform engineering.

This is not a greenfield DevOps role. The main focus is on standardisation, governance, reliability, automation, and operational excellence across enterprise infrastructure.

What you will do

• Design and maintain Infrastructure as Code solutions using Terraform, Bicep, ARM templates, and related automation technologies.
• Build automation workflows for infrastructure deployment, configuration management, and operational support.
• Implement Azure deployment standards, naming conventions, governance controls, and platform best practices.
• Automate provisioning, monitoring, reporting, and operational tasks using PowerShell, Azure CLI, and Azure Logic Apps.
• Build and support infrastructure deployment pipelines in Azure DevOps.
• Maintain source-controlled infrastructure repositories and configuration standards.
• Troubleshoot IaC deployment failures, automation issues, and platform configuration problems.
• Perform root cause analysis and improve deployment reliability.
• Collaborate with Cloud, Security, Infrastructure, Architecture, and Development teams.
• Contribute to cloud platform modernisation and migration initiatives.
• Document automation solutions, deployment procedures, architectural standards, and support processes.
• Analyse operational and deployment metrics to identify further automation opportunities.

Requirements

• 7+ years of experience in infrastructure, cloud engineering, automation, or platform engineering.
• Strong hands-on experience with Microsoft Azure.
• Experience designing and deploying cloud infrastructure in enterprise environments.
• Expert-level Infrastructure as Code experience.
• Strong practical experience with:
  • Terraform
  • Bicep
  • Azure ARM templates
  • JSON-based deployment frameworks
• Strong scripting skills with PowerShell and Azure CLI.
• Experience with Azure Logic Apps or similar automation workflows.
• Strong knowledge of Azure DevOps pipelines, deployment automation, source control, and release management.
• Experience integrating infrastructure deployment into CI/CD pipelines.
• Strong Git-based development practices.
• Understanding of cloud networking, identity, storage, monitoring, and Azure platform services.
• Experience with cloud governance, infrastructure standards, security, resiliency, and change management.
• Strong troubleshooting and root cause analysis skills.
• Strong written and spoken English.

Nice to have

• Experience with Azure Private Endpoints and Private DNS.
• Azure Policy, Management Groups, and governance frameworks.
• Hybrid cloud experience.
• Microsoft Azure certifications.
• Terraform, DevOps, or automation certifications.

What we value

We are looking for someone who combines strong technical depth with a structured, enterprise-oriented mindset.

You should be comfortable:

• working independently and taking ownership;
• collaborating across multiple technical teams;
• introducing standards and making infrastructure delivery more predictable;
• working in environments where security and governance matter;
• documenting solutions clearly;
• improving manual or inconsistent processes through automation.

If you are strong in Azure, Terraform, infrastructure automation, and enterprise cloud governance, we would be happy to speak with you.

We’re growing and looking to hire a Software Team Leader - XSA who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-winning team where innovation meets purpose—and we want you to help us define the future of cybersecurity.

As a Software Team Leader for XSA (xDome Secure Access), you will lead the development of our industry-leading secure remote access solution. In a world where critical infrastructure is increasingly connected, your team will build the bridge that allows safe, monitored, and frictionless access to sensitive industrial environments. You will deal with complex networking challenges, identity management, and high-availability systems where security and performance are equally paramount.

Responsibilities:

• Drive a high-performing team of developers, fostering a culture of technical ownership, security-first mindset, and continuous delivery.
• Lead the design and implementation of robust secure access features, ensuring seamless integration between IT and OT networks.
• Oversee the development of scalable, high-performance gateway and proxy architectures that support global enterprise scales.
• Work closely with Product Management and Security Researchers to implement Zero Trust principles and advanced session monitoring capabilities.
• Invest in your team’s professional growth, promoting best practices in code quality, security protocols, and system resilience.

Requirements:

• 3+ years of experience leading R&D teams in a fast-paced environment.
• 5+ years of experience in backend development, with a strong track record of building complex systems in Python.
• Deep understanding of networking protocols (TCP/IP, HTTP/S, SSH, RDP) and security concepts (Zero Trust, Identity Management, Encryption).
• Experience building distributed, high-availability systems that handle real-time traffic and data.
• Proficiency in utilizing AI development tools (specifically Cursor and Claude) to accelerate development workflows, code generation, and problem-solving.

Would be a plus:

• Familiarity with frontend frameworks like Angular or React.
• Experience with Cloud-Native technologies (AWS/Azure/GCP, Docker, K8s).
• Experience in the Cybersecurity industry, specifically in Remote Access (VPN/ZTNA) or Identity (IAM).

What we offer

• Help and support from our caring HR team.
• 20 working days of annual paid leave.
• The exchange of experience and work with talented colleagues.
• Last but not least - valuable compensation for your efforts.

We are seeking a skilled and motivated Middle DevOps Engineer to join our dynamic team. The ideal candidate will have a solid background in Continuous Integration (CI), Continuous Deployment (CD), Kubernetes, developer toolsets, and Software Development Life Cycle (SDLC) best practices. This role requires a strong understanding of modern Platform Engineering tools and practices, as well as a commitment to fostering a responsive, communicative, and collaborative environment.
 

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines to ensure efficient and reliable software delivery.
• Develop and manage infrastructure as code using Terraform.
• Deploy, manage, and monitor containerized applications using Kubernetes(some experience).
• Support the development and management of production Kubernetes clusters in a cloud environment (AWS preferred).
• Manage and optimize cloud infrastructure in AWS to support scalable and secure applications.
• Administer and optimize source code repositories and workflows in GitHub.
• Collaborate with development teams to enhance developer toolsets and streamline SDLC processes.
• Troubleshoot and resolve infrastructure and application issues.
• Implement best practices for security, reliability, and performance.
• Communicate effectively with cross-functional teams to understand requirements and deliver solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of experience in a platform engineering or similar role.
• Proficiency in Golang or Python(or any other languages) for scripting and automation.
• Proven experience with Terraform for infrastructure as code.
• Proven knowledge of Kubernetes for container orchestration and experience with ArgoCD.
• Hands-on experience with GitHub for version control and collaboration.
• Proven  experience with AWS cloud services.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional communication skills, both verbal and written.
• Proven ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Hands-on experience with AI-assisted development tools, such as GitHub Copilot and Claude Code.

Preferred Qualifications:

• Experience with Github runners and other CI/CD tools and platforms.
• Knowledge of security best practices in cloud environments.
• Experience with observability tools such as Prometheus, ELK and Grafana stacks.
• Certification in AWS or Kubernetes and experience with Backstage is a plus.
• Experience with kOps is a plus.
• Knowledge of Cilium CNI is a plus.
• Good networking knowledge.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are building a modern bidding platform and looking for a  UI/UX Designer to join our team. You will play a key role in shaping the look and feel of our products  from redesigning the core bidding app (web + mobile) to improving the UI/UX of our internal tools. If you enjoy turning complex workflows into simple, elegant user experiences and want to have a real impact on a fast-growing product, we’d love to hear from you.

Responsibilities:

• Create new and update existing design for Web platform and Mobile applications
• Rework the UI/UX of internal applications
• Create clean, modern, and user-friendly interfaces
• Collaborate closely with developers and the product manager

Requirements:

• 4+ years of experience as a UI/UX Designer
• Strong portfolio showcasing previous work and design process
• Good English communication skills (Advanced/Proficiency)
• Ability to justify design decisions and suggest improvements
• Proficiency in Figma (main design tool)

What we offer:

• Fully remote work
• Competitive salary
• Challenging tasks in a high-load product environment
• Friendly team and fast decision-making without bureaucracy

When applying, please include your portfolio - we’d love to see your previous work and design approach.