Jobs at Djinni

We are looking for an English-speaking Dispute Management Specialist with strong customer service skills and hands-on experience handling payment disputes. You’re someone who can stay calm when dealing with difficult cases, communicate clearly with customers, and make the right judgment when deciding how to respond.

What you’ll do:

As a Dispute Management Specialist, you’ll handle customer cases across different channels and take ownership of payment-related disputes, refunds, and escalations.

You’ll be trained on our dispute management processes and work closely with the team to handle cases efficiently and accurately. You’ll gain hands-on experience managing disputes through platforms such as PayPal, Adyen, Klarna and Stripe with a particular focus on PayPal disputes.

You’ll also:

• Manage and respond to payment disputes, ensuring cases are supported with accurate documentation and information
• Communicate proactively with customers to resolve disputes and find the best possible outcome
• Handle refunds and identify recurring issues or trends
• Use Zendesk and other CRM systems to manage and prioritize customer cases
• Deal with sensitive or negative customer feedback, including Trustpilot reviews, in a professional and customer-focused way
• Follow internal workflows for escalation and ticket prioritisation
• Use good judgment when deciding how to respond to different customer situations
• Provide clear reporting and feedback on recurring customer issues, disputes, and refund trends

You’re not just following scripts. You’ll need to understand each case, identify the root cause, and use your judgment to determine the best way forward.

• Chargeback experience 

What we’re looking for:

• Excellent English – both written and spoken
• Previous experience in dispute management, payments, or a similar role
• Hands-on experience handling PayPal disputes is a big plus for us.
• Experience with other payment platforms such as Adyen, Klarna, Stripe, or Airwallex is a strong advantage
• Strong digital and computer skills – you’re comfortable working across multiple platforms
• Experience with Zendesk or another CRM system
• Strong written communication skills – you know how to respond appropriately to different types of customers and situations
• Detail-oriented – you understand that accurate documentation is important when handling disputes
• A strong problem-solver who can investigate cases and identify the root cause
• Good judgment and a strong sense of customer service
• Comfortable working independently and taking ownership of cases

• Quick learner who can pick up new systems, processes, and platforms quickly

   

Practical details:

• Full-time role: Working hours are Monday to Friday, 9:00 – 18:00 CET
• Remote position
• You have your own laptop and a stable internet connection

• You use a noise-canceling headset for clear communication

   

Does this sound interesting? Please apply here – we’d be happy to jump on a call to discuss the role and your experience further.

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

Join our Testing and Validation team to ensure the reliability and performance of programmable Ethernet switch software. You will design and implement automation frameworks and network test scenarios to verify cutting-edge hardware and software solutions.

By joining us, you become a member of the Embedded Competence Center at Sii, an internal organizational unit that brings together over 500 specialists from across the country. We are currently working on around 100 projects for 50 clients in various industries, including automotive, IoT, telecommunications, and medical sectors.

Your responsibilities:

• Design and implement automated test suites for switch software and firmware
• Develop Python-based test frameworks for functional and performance testing
• Perform regression, stress, and system-level testing on hardware platforms
• Integrate automated tests into CI/CD pipelines
• Collaborate with developers to identify, reproduce, and verify software defect fixes

Requirements:

• Minimum of 5 years of commercial experience in a similar role
• Strong experience in Python-based test automation
• Knowledge of network automation frameworks and Linux environments

L2, Third-Line Support, switches, Linux, Network Administration, Network Routers, Python, SWITCH/ROUTER tester

About your key responsibilities and impact:

• Designing and implementing scalable and efficient software architectures;
• Writing, testing, and debugging complex code for new and existing software applications;
• Providing guidance and mentorship to junior engineers and team members;
• Conducting thorough code reviews to ensure code quality, security, and best practices;
• Creating and maintaining comprehensive technical documentation for software development and system design;
• Leading and managing software development projects, ensuring timely delivery and quality (shared responsibility with the Delivery Manager);
• Working closely with cross-functional teams, including product management, design, and operations, to align development efforts with business goals;
• Researching and implementing new technologies and methodologies to improve software performance and development processes;
• Identifying and resolving complex software issues and technical challenges;
• Driving continuous improvement in software development practices and processes;
• Communicating effectively with stakeholders, including presenting technical concepts and project updates;
• Delivering code to production in a timely manner according to business expectations.

Essential professional experience:

• 3+ years of experience in back end;
• System Design & Architecture – strong experience designing scalable, resilient .NET systems using microservices, event-driven and cloud-native architectures (Azure/AWS);
• Backend Expertise – advanced C# skills, RESTful API development, asynchronous programming, and deep understanding of design and resilience patterns (DDD, CQRS, circuit breaker, etc.);
• Database Mastery – proficiency in SQL optimization, data modeling, indexing, and experience with both relational and NoSQL databases;
• Messaging & Performance – hands-on Kafka expertise, high-load system optimization, caching, and distributed computing;
• DevOps & Cloud – solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation;
• Quality & Observability – strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices;
• Leadership & Collaboration – mentoring peers, driving technical decisions, and ensuring engineering excellence within Agile teams;
• Languages – Intermediate+ English, B2+ Ukrainian/Russian

Project Description

Our customer is an international company with offices in more than 20 countries and headquarters in Tokyo, Japan. It is one of the largest Tier 1 semiconductor and microcontroller vendors for automotive, industrial, home electronics, and other industries worldwide. The Company is cooperating with the world’s biggest car manufacturers, providing them with high-quality, cutting-edge, and comprehensive integrated cockpit and automotive computing platforms.

The team at GlobalLogic is providing a full-cycle R&D service to the customer. The main responsibility is the bring-up of the latest versions of the Android OS on customer-specific hardware, including system requirements analysis, new feature development, bug fixing, system integration, validation, and customer support.

Job Description

• Bachelor’s or Master’s degree in Computer Science or a related field
• Basic understanding of software testing
• Basic knowledge of Linux
• Basic understanding of embedded systems
• Basic programming knowledge in C/C++ or Python
• Understanding of SDLC
• Good analytical and problem-solving skills
• Motivated and willing to learn

• Intermediate spoken and written English

   

Job Responsibilities

• Perform manual testing of embedded software
• Create and execute test cases
• Analyze test results and report defects
• Reproduce and investigate issues
• Analyze logs and basic diagnostic information
• Verify bug fixes and perform regression testing
• Support system and integration testing
• Work closely with developers and QA engineers
• Maintain testing documentation

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets.

We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Direct partnerships with Meta, TikTok, Google, Bing, and Snapchat give you priority access to premium ad infrastructure.

Scale faster. Grow smarter.

We’re looking for a Marketing Intern - someone who can turn the ordinary into something fresh, notice the little things, catch trends early, and add a personal twist where it matters.

If you feel at home in the digital space, enjoy experimenting, adapt easily to change, and want to grow in marketing - we’d love to meet you.

What You Will Do:

• Analyze the performance of advertising creatives and identify areas for improvement.
• Search for source materials (images, music, videos) to support the creation of ad content.
• Collaborate with marketers and the creative team to develop innovative advertising materials.
• Work closely with the compliance team to ensure all creatives meet the required standards.
• Set tasks in the internal company system and CRM, providing clear and detailed technical specifications.
• Stay up to date with market trends to find inspiration and bring new ideas into creative development.

Requirements:

• English level B1 or higher.
• Understanding of what makes up a creative (fonts, music, video, background, etc.).
• Willingness to learn and grow.
• Attention to detail.
• Analytical thinking skills.
• Ability to work effectively as part of a team.

We Offer:

• Remote work
• Company-provided laptop and all necessary equipment
• Paid vacation and sick leaves
• Full training from scratch and support at every stage.
• Open feedback and transparent direct communication

Kindly review our company policies and GDPR compliance by following the link below :

https://sbc-performance.com/notice-privacy-for-recruitment/

We are looking for a  Senior/Str Middle .Net developer to join a product engineering team and work on the modernization and scalability of a large-scale backend platform.

You’ll be working with distributed systems, event-driven architecture, microservices, and real-time data processing, helping migrate legacy components to modern, cloud-ready services.

What you’ll do

• Develop and maintain containerized .NET Core microservices.
• Build event-driven communication and streaming flows using Kafka, RabbitMQ, and MassTransit.
• Design scalable solutions together with product and engineering teams.
• Drive migration from legacy .NET Framework and MSMQ components to modern services.
• Work with both relational and NoSQL databases.
• Participate in architecture and design reviews.
• Apply Domain-Driven Design and clean code principles.
• Improve system reliability, scalability, and performance.

• Mentor less experienced engineers and contribute to engineering best practices.

   

What we’re looking for

• 5 - 8+ years of backend development experience.
• Strong commercial experience with C# and .NET Core/.NET Framework.
• Kafka and RabbitMQ — mandatory.
• Solid understanding of microservices, distributed systems, and event-driven architecture.
• Experience with MSSQL, PostgreSQL, MongoDB, and Redis.
• Experience designing and working with APIs.
• Understanding of security practices such as OAuth2, JWT, and secrets management.
• Strong debugging, profiling, and performance optimization skills.
• Experience with testing, clean code, and continuous improvement.
• Strong communication skills and a proactive approach.

• Ability and willingness to mentor other developers.

   

Nice to have

• AWS — ECS/EKS, Lambda, RDS, S3, CloudWatch.
• MassTransit or similar orchestration libraries.
• Experience with infrastructure and cloud-native systems.
• MSMQ and legacy system migration experience.
• CI/CD, Docker, and Infrastructure as Code.
• JavaScript/React for cross-layer collaboration.

We are looking for a hands-on, remote Senior Product Manager to lead the delivery of digital experience projects, including web applications, site improvements, replatforming, and ongoing site maintenance. You’ll work closely with clients, Engineering, Design, and Customer Success teams to translate business goals into product requirements and ensure successful, on-time delivery.

Working Hours: This role requires working in the EST time zone, which means an evening shift.

Responsibilities:

• Lead fast-paced Agile delivery with Engineering and Design teams.
• Partner with clients and external stakeholders to deliver digital transformation projects.
• Manage complex projects, scope, timelines, budgets, and priorities.
• Collaborate with Engineering on estimation, scope breakdown, and delivery planning.
• Balance strategic goals with detailed product requirements.
• Take ownership of quality, issues, and client challenges from discovery to resolution.
• Facilitate technical discussions and challenge solutions when needed.
• Continuously improve product and delivery processes.

Requirements:

• 5+ years of experience as a Project, Product, or Program Manager in Agile software development, managing large or complex projects.
• Agile/Scrum certification is required.
• Strong knowledge of Agile, Scrum, Kanban, and Jira.
• Experience across the full software development lifecycle, from discovery to post-launch.
• Proven experience in client-facing digital product delivery, including requirements gathering, backlog management, and user stories.
• Experience working with Engineering on estimation, resource planning, and timelines.
• Strong problem-solving, communication, and stakeholder management skills.
• Experience with web analytics tools such as Google Analytics, Adobe Analytics, or Tag Managers.
• Ability to coach and mentor Product Managers.
• Fluent English.

Nice to Have:

• Experience working with technical teams on modern web technology stacks such as React, Next.JS, JavaScript, and NodeJS.
• Experience with E-commerce businesses, platforms, and technology.
• Understanding of software development and networking fundamentals.
• Experience with AI tools and concepts.
• Additional Agile, Scrum, Product, or Project Management certifications.

What We Offer:

• Opportunity to work on large-scale digital and e-commerce projects.
• A role with high ownership and impact on product and delivery processes.
• Professional growth and opportunities to develop your Product Management expertise.
• A dynamic, collaborative environment with modern tools and Agile practices.

Hi!
We're excited to introduce you to Softsich!

We are looking for an ambitious and results-driven VIP Account Manager to manage a portfolio of VIP clients. The primary objective of this role is to directly manage a portfolio of VIP clients, with a particular focus on top-tier segments, consistently achieve Retention and Revenue targets, and maintain a premium level of service by building long-term relationships with clients.

Requirements:

• At least 1 year of experience in the industry.
• English proficiency at C1 level or higher, both written and spoken.
• A results-driven mindset and a strong sense of personal accountability for achieving financial targets.
• Empathy, flexibility, and the ability to build long-term relationships with VIP clients.
• Proactivity, emotional resilience, and the ability to effectively handle complex or escalated situations.
• Excellent organizational skills and a high level of discipline in managing workflows.

Nice to Have:

• Strong understanding of client lifecycle, retention, churn, engagement, and customer value metrics.
• Experience conducting calls with clients.
• Hands-on experience with CRM systems and client analytics tools.

Responsibilities:

• Portfolio Management: Provide personalized support to approximately 200 VIP clients, monitor their activity daily, identify churn risks, and ensure financial targets are met.
• Premium Service: Proactively communicate with clients, including via phone calls and messaging platforms, respond promptly to requests, resolve sensitive cases efficiently, and strictly adhere to high SLA standards.
• Bonus Management: Select, offer, and apply personalized bonus offers to encourage client activity and improve retention.
• Operational Discipline: Ensure that 100% of all contacts and interactions are documented, commented on, and tagged in the admin panel in accordance with established SOPs.

Working Conditions:

• Fully remote.
• Schedule: 2 days on / 2 days off, from 12:00 PM to 10:00 PM.

What we offer:

• Flexible schedule and remote format or office in Kyiv / Warsaw — you choose.
• 20 paid vacation days, sick leaves, maternity leave, and health insurance (UA-/PLbased, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 Send over your CV now — we’d love to get to know you better!

At DICEUS, we’re inviting motivated individuals to join us as Intern Business Analysts and start their journey in software delivery and product development.

This internship is a great opportunity to gain hands-on experience working with enterprise-level solutions in the insurance domain, collaborate with cross-functional teams, and learn Agile practices, requirement analysis, and documentation preparation. You will work closely with experienced BAs and development teams to understand how real digital products are built and delivered.

What You’ll Be Learning

• Fundamentals of business analysis
• How to collect, document, and analyze business and technical requirements
• Preparing documentation: user stories, specifications, requirements, presentations
• Working with tools such as Jira, Confluence, and Trello
• Participation in project meetings: daily stand-ups, planning, demos
• Understanding and applying SDLC in practice
• Communication with clients and internal stakeholders

What We Expect From You

• Basic understanding of software development processes
• Strong analytical and communication skills
• Interest in business analysis, IT consulting, and working with requirements
• Responsibility, attention to detail, willingness to learn and grow
• English level — at least Intermediate for communication and documentation

What We Offer

• Hands-on business analysis experience on real IT projects
• Opportunity to work with enterprise-level products in the insurance industry
• Supportive and professional environment with continuous learning culture
• Potential career growth to Junior Business Analyst after successful internship completion

Who we are   

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.  Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in Fortune-100 and Fortune-500.    

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.  We're committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  Whether it's Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.   

Driven by passion, we play a substantial role in shaping the future of data management.    

Product that needs your engagement   

Skyvia is a versatile no-code SaaS cloud platform designed for data integration, automation, backup, management, and connectivity. It offers support for over 200+ connectors, including popular cloud applications like CRMs, marketing tools, support systems, and management solutions, as well as databases and data warehouses.        

Your future team of professionals  

You will join a collaborative team focused on creating clear, accurate, and user-friendly technical documentation for Skyvia. The team currently includes TW Lead and 2 Technical Writers. 

Your future challenges & opportunities   

You will have the opportunity to work with a technically complex B2B SaaS product and directly influence the quality of Skyvia’s documentation and overall user experience. You will dive deep into data integration, data management, and the modern data stack, work with new functionality from development through release, and evolve the documentation alongside the product. 

At the same time, the role involves navigating a broad set of product features and technical concepts, independently validating product behavior, and turning complex information into clear and user-friendly documentation. You will also balance release-related documentation work with the continuous improvement of existing content. 

Impact you will make   

• Create, update, and continuously improve Skyvia technical documentation, including product guides, how-to articles, and other user-facing content. 
• Prepare release notes and documentation for new product features and releases. 
• Collaborate closely with subject matter experts, Product, Development, QA, and other teams to gather and validate technical information. 
• Review, refactor, and improve existing documentation structure and content.  
• Proofread and edit content created by internal and external authors. 
• Create and update UI copy for Skyvia and SkyBackup applications. 
• Create and maintain website content for Skyvia and SkyBackup. 
• Prepare content for the Partnership team, Integration Gallery, and Automation Gallery. 
• Create and edit video content for Skyvia’s YouTube channel and marketplaces. 
• Participate in technical demos to understand new functionality and prepare accurate documentation. 
• Contribute to improving documentation standards, structure, and overall user experiencе. 

Skills we are looking for   

• At least 2 years of experience creating technical documentation for software or SaaS products, including user guides, tutorials, how-to articles, release notes, API documentation, UI texts, and other product-related content. 
• Upper-Intermediate English or higher. 
• Ability to understand complex technical functionality and explain it clearly to end users. 
• Experience working with technical topics such as databases, APIs, integrations, developer tools, and client-server architecture. 
• Understanding of DBMS, cloud storage, client-server architecture, and SDLC principles. 
• Basic knowledge of SQL and/or any programming language. 
• Hands-on experience with Markdown, Git, HTML, and CSS; familiarity with Jade or similar markup/template languages is a plus. 
• Familiarity with popular technical writing style guides, such as Microsoft, Google, or Apple. 
• Ability to process large volumes of technical information, identify key concepts, and present them in a clear and structured way. 
• Experience working with video editing tools such as Adobe Premiere, Sony Vegas, or similar software would be a plus. 
• A portfolio or examples of technical documentation would be an advantage. 

Benefits you get  

• Maintain your work-life balance  

Manage your own working hours with our flexible schedule  

19 days of annual vacation granted on a pro-rata basis  

No overtimes required  

• Hybrid type of cooperation  

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world  

• Stay healthy  

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.  

15 working days of sick leave per year — because your health is a priority.  

• Grow with us  

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker  

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills  

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team  

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.  

• Stand with Ukraine!  

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help  

We are a perfect match if you share our values  

We are professionals in our field.  

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.  

We know how to focus on the product, think big, and at the same time delve deep into the details.  

We create a calm and friendly atmosphere within the company.  

We value the freedom of open and transparent communications.  

Radical honesty is embedded in the foundation of our culture.  

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.  

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.  

Our Hiring Process  

• Recruitment Interview  
• Test Task  
• Technical Interview  

• Offer Call  

   

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.   

The timeframe for feedback between interview stages may take up to 2 weeks. 

Important: We expect AI tools to be part of your daily workflow. Candidates who primarily rely on traditional development approaches and do not actively use modern AI coding tools are unlikely to be a good fit for this role.

Are you an AI-driven Full Stack Engineer who uses modern AI tools to build faster, ship faster, and solve complex problems more efficiently?
 

At GT Protocol, we're not looking for traditional developers. We're building an AI-first engineering culture where AI is deeply integrated into the development workflow — from architecture and coding to testing, debugging, research, and product delivery.
 

We are looking for a Senior Full Stack Engineer who embraces AI-assisted development and understands how to leverage modern AI tools to maximize productivity and focus on solving real business problems rather than spending time on repetitive tasks.
 

About the Role

You will be working on GT Protocol's AI-powered trading and investment platform, helping build products used by thousands of users across Web3, CeFi, and DeFi ecosystems.
 

This role combines backend development, frontend development, AI integrations, trading infrastructure, blockchain analytics, real-time systems, and modern AI-driven engineering practices.
 

You will participate in designing and building scalable products while actively utilizing AI development tools as part of your daily workflow.
 

What We Expect from an AI-Driven Engineer

• Comfortable using AI coding assistants as a core part of the development process
• Experience working with tools such as Cursor, Claude Code, ChatGPT, Gemini, Copilot, Windsurf, or similar solutions
• Ability to effectively use AI for coding, architecture exploration, debugging, code reviews, documentation, testing, and research
• Strong focus on shipping results rather than maximizing manual coding hours
• Curiosity and willingness to continuously adapt to new AI-driven development workflows
• Understanding that AI is a productivity multiplier, not a replacement for engineering fundamentals
   

We believe the future belongs to engineers who can combine strong technical skills with the ability to leverage AI effectively. Our goal is to build a team that operates significantly faster than traditional software teams while maintaining high engineering standards.
 

Responsibilities and Duties

• Participate in the design, development, and maintenance of a sophisticated AI-powered trading platform serving thousands of users worldwide
• Develop and maintain backend services using Python, FastAPI, PostgreSQL, MongoDB, and Redis
• Build modern frontend applications using React, Next.js, TypeScript, and Tailwind
• Integrate centralized and decentralized exchanges, blockchain networks, and third-party APIs
• Design and implement real-time systems using WebSockets, Socket.IO, asyncio, and event-driven architectures
• Develop AI-powered features, portfolio analytics, trading automation, and market intelligence tools
• Build and maintain Telegram-based products and AI assistants
• Collaborate closely with Product Managers, Designers, AI Engineers, and other Developers
• Participate in architectural decisions, code reviews, and continuous platform improvements
• Ensure high performance, scalability, and security across all platform components
   

Work Experience

• 4+ years of commercial software development experience
• Experience building production-grade web applications and APIs
• Experience working with cryptocurrency, trading, fintech, Web3, or blockchain products
• Experience working in distributed remote teams
• Bachelor's degree will be a plus
   

Required Skills

• Strong Python knowledge, FastAPI, asyncio, aiohttp, websockets, SQLAlchemy 2.x (async), PostgreSQL, MongoDB, Redis
• JavaScript, TypeScript, React 18+, Next.js, Redux / Redux-Saga, Tailwind CSS
• Docker, Docker Swarm, Linux, Git
• JWT, RBAC, bcrypt, OTP authentication flows
• aiogram 3, CCXT, web3.py, Solana SDK, Alchemy, CoinGecko, GeckoTerminal APIs
• Cursor, Claude Code, ChatGPT, Gemini, Copilot, Windsurf, or similar
• Experience integrating external APIs
• Understanding of scalable distributed systems
• Experience with real-time applications
   

Will Be a Plus

• Personal projects
• English – B2+
   

About GT Protocol

GT Protocol (Global Trading Artificial Intelligence) is an AI-powered crypto trading ecosystem founded in 2021 and the ultimate AI infrastructure for trading.

GT Protocol enables users to build, backtest, optimize, launch, and execute trading strategies using fully automated AI-driven bots across centralized and decentralized crypto markets (CEX and DEX). Its products provide AI-powered infrastructure for strategy creation, optimization, backtesting, and automated execution across the crypto trading ecosystem.
 

Why GT Protocol?

— Over 100,000 users worldwide trust our products.

— Our platform combines AI, blockchain, trading infrastructure, and Web3 technologies into a single ecosystem.

— We process millions of market data events and integrate with major exchanges and blockchain networks.

— Our team includes experts from Europe, Asia, and the United States working remotely and collaboratively across multiple time zones.

— GT Protocol is backed by industry-leading investors and partners, including BNB Chain, Animoca Brands, ChainGPT, DAO Maker, CoinPayments, and others.

— We are regularly featured by major crypto and technology media and participate in leading blockchain conferences worldwide.

— You'll work on products at the intersection of AI, fintech, trading, and Web3 while helping shape the future architecture of the platform.

Currently, our team consists of talented professionals located across multiple countries. Our main office is based in Odessa, Ukraine; however, many team members work remotely worldwide.

Join something big — be a part of GT Protocol and help build the future of AI-powered investing.

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s POP team is looking for a diligent and meticulous QA Engineer (Intern) with willing to work in an international environment. Please note that the internship program is scheduled for a duration of six months

Job Description

Your influential mission. You will...

• Learn the design and functionality of a world-class software platform
• Analyze requirements, design tests, and carry out testing for new features
• Perform manual testing at different levels
• Find, localize, and report software defects, and monitor their progress
• Communicate daily with analysts, developers, architects, and many more interesting people

Qualifications

Components for success. You...

• Hold a formal degree in software engineering, information technology, or an equivalent field
• Speak and write good English
• Have good knowledge of Software Testing Theory and the Software Development Life Cycle
• Demonstrate good communication skills
• Possess strong analytical and problem-solving skills
• Pay attention to the smallest details
• Excel in both critical and creative thinking
• Are motivated and can stand your ground
• Enjoy learning new things
• Are not afraid to ask questions

You’ll get extra points for...

• Education in the field of Quality Assurance
• Understanding REST & API practices and experience with Postman tool
• Understanding of microservices architecture

Thrive in a culture that values...

• Possibility to cooperate with a product company
• Educational possibilities
• Competitive compensation
• Fully-equipped perfect office space located in the city center (“Palats Sportu” metro station)
• Warm and friendly attitude to every specialist
• Professional growth

Additional Information

HOW TO APPLY?  

In addition to your CV, please add a brief motivation letter covering your goals, your current experience, or related fields and/or working in a project team. You can write it in the comment section at the end of the application page (under "your message to the hiring manager"). 

Playtech Open Platform (POP) Unit 

Playtech Open Platform (POP) is a large‑scale content aggregation and distribution system that provides online casino operators with a single point of access to thousands of games from Playtech and a wide network of third‑party studios. It streamlines integrations, expands content availability, and equips operators with tools that improve how games are managed across markets. POP functions as a unified hub where RGS providers integrate once, enabling operators to instantly activate a broad catalogue of casino content without additional development work. This eliminates the need for multiple supplier integrations and accelerates time‑to‑market for new releases. The platform also embeds regulated‑market support, helping operators maintain compliance across jurisdictions.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

We are looking for a Senior Security Engineer with deep, hands-on Active Directory expertise to secure and harden enterprise identity infrastructure. You will own AD architecture, hybrid identity, and PKI across forests and domains, with a strong focus on security hardening and reducing attack surface. This is a senior, independent role — you should be comfortable owning identity security end-to-end with minimal ramp-up.

Details
Work setup: Remote/hybrid, with paid onsite visits to Baltic offices approximately once per month for 2–3 days
Location: Europe, strong preference for the Baltics
Duration: Long-term
Type of collaboration: Full-time employment
English: Upper-intermediate / fluent

About the role
You will be responsible for the design, hardening, and ongoing security of Active Directory environments — spanning forest and domain architecture, DNS, Group Policy, and replication. A core part of the role is reducing the identity attack surface: applying security hardening best practices, managing Kerberos configuration, and running Active Directory Certificate Services (PKI) securely. You will also work across hybrid identity, connecting on-prem AD with Microsoft Entra ID and ADFS, ensuring consistent security posture across both environments.

You have
Strong, hands-on experience with Active Directory architecture — forests, domains, trusts, and multi-domain environments
Deep knowledge of Windows Server, DNS, Group Policy, and AD replication
Proven experience with security hardening of AD environments and Kerberos
Hands-on experience with PKI and Active Directory Certificate Services (AD CS)
Experience with Microsoft Entra ID, hybrid identity, and ADFS
Upper-intermediate or fluent English

What to do
Design and maintain secure Active Directory forest and domain architecture
Harden AD environments against common attack paths (Kerberoasting, golden/silver ticket, DCSync, etc.)
Manage DNS, Group Policy, and AD replication across the environment
Administer and secure PKI infrastructure via Active Directory Certificate Services
Own hybrid identity integration between on-prem AD, Microsoft Entra ID, and ADFS
Audit and remediate security gaps across identity infrastructure

About the company

Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We're the #1 lead marketplace in the USA, and we're accelerating.

Role overview

We are looking for a Product Manager to ensure we always build the most valuable things for our marketplace — measured in money, not opinion. You will own the outward half of the product: users, market, and the "what and why." Working closely with a Product Owner who owns delivery ("how and when"), your job is to make sure not a single sprint is spent on something that does not move LTV, margin, or retention.

Requirements

3+ years in B2B SaaS or marketplaces, with clear examples of metrics you moved and can prove.

Strong understanding of unit economics, including LTV, CAC, payback, and contribution margin.

Hands-on user research experience with real synthesis work behind it.

Ability to tie product ideas to measurable upside before development starts.

Experience pulling and working with your own data using SQL, Amplitude, BigQuery, or similar tools.

English C1+; your users are American real estate investors, and communication needs to be sharp and clear.

AI-first by default — if you are not using AI to 3x your output already, you will be behind our engineers.

High ownership and strong decision-making in ambiguous, fast-moving environments.

What You'll Be Doing

Talk to users constantly: buyers, power accounts, and churned users — and turn conversations into decisions, not decks.

Own platform improvement broadly across onboarding, buying experience, lead quality, retention, and monetization. Find the weakest link, fix it, then move to the next.

Own the unit economics of every bet by tying each brief to LTV, CAC payback, margin per lead, or revenue per active user. If you cannot put a number on the upside, it is not a brief yet.

Model value before anything is built, using rough sizing of expected impact so engineering time goes to things that move money, not things that only feel nice.

Write one-page briefs built around problem, evidence, and expected impact, then hand them off and trust the execution.

Ship experiments weekly, kill failures fast, and scale winners.

Pull your own data directly; there should be no analyst between you and the truth.

Track competitor changes closely and know what they shipped before users tell you.

This is not for you if

You measure success in features shipped.

You cannot tie a feature to a number.

You want to manage the sprint and own the delivery. That is a different role.

What we expect from you (first 3 months)

We do not do long onboarding. Access on day one, context in days, a real problem in week one. We hire people who create value with incomplete information, because that is the job every day after probation too.

End of month 1: you know the platform as a real user does because you have used it like one; you have mapped the weakest points in the funnel, ranked with evidence and value; and you have handed off your first accepted brief.

End of month 3 (the bar): multiple shipped changes with measurable results you can defend, with at least one of them moving a core metric such as activation, churn, LQS, or revenue per user. A live experiment pipeline exists so something is always being tested. Your validated brief backlog is deep enough that the team never waits on you for direction. We trust your "this is worth building" without re-checking it.

How We Work With You: We use honest checkpoints at 2 weeks, 1 month, and 2 months. We judge trajectory, not perfection. Wrong fast and corrected beats slow and safe. If the fit is wrong, both sides should know by month 2 and say it out loud.

Nice to Have

Experience in startup or fast-scaling tech environments.

Experience in marketplace, SaaS, real estate, lead generation, or other performance-driven digital businesses.

Familiarity with experimentation systems, product analytics, and growth-focused product work.

What We Offer

Impact: Work at the core of a product-led, AI-powered startup where your decisions directly affect business performance.

Autonomy: High ownership, low bureaucracy, and real authority over product direction.

Flexibility: Remote-first culture with flexible hours and async-friendly communication.

Compensation: Competitive salary above the market average.

Team: Join a smart, passionate team that moves fast, supports each other, and builds cool stuff.

Time Off: Three weeks paid vacation plus 5 paid sick days annually.

Growth: Unlimited learning policy — paid courses, books, and growth resources.

AI-Heavy Environment: AI is deeply embedded across prospecting, research, and workflows.

Ownership: Real decision-making power and direct ownership of your outcomes.

ABOUT THE COMPANY
 

We are a fast-growing iGaming company operating across Tier-1 and Tier-2 markets. Our SEO department is one of the key drivers of user acquisition, focused on building scalable organic growth through technical excellence, high-quality content, strategic link building, and innovative SEO approaches.

As we continue expanding our portfolio, we are looking for an experienced SEO Specialist who can take ownership of multiple projects, identify growth opportunities, and contribute directly to the long-term success of our brands.
 

ABOUT THE ROLE
 

We are looking for an SEO Specialist with hands-on experience in highly competitive niches such as betting, gambling, casino, or other gray-hat industries.

You will be responsible for developing and executing SEO strategies across multiple websites targeting Tier-1 and Tier-2 GEOs. This role combines Technical SEO, Content SEO, Link Building, competitor analysis, and performance optimization.

You will work closely with developer, content team, and link builders while having the opportunity to test new hypotheses, influence SEO strategy, and drive measurable business results.
 

GOALS FOR THE PROBATION PERIOD (FIRST 90 DAYS)
 

• Complete a full SEO audit of assigned projects and identify key growth opportunities;
• Analyze competitors and prepare actionable SEO recommendations;
• Build and implement SEO roadmaps for target GEOs;
• Improve technical SEO health and content performance across managed websites;
• Launch and optimize link-building activities aligned with project goals;
• Successfully contribute to website launches, audits, and content optimization initiatives.
   

WHAT YOU WILL DO
 

SEO Strategy & Analysis

• Develop and execute SEO strategies for websites targeting Tier-1 and Tier-2 markets;
• Conduct comprehensive competitor research and identify growth opportunities;
• Monitor rankings, traffic trends, and algorithm updates, adapting strategies when necessary;
• Analyze SEO performance and provide data-driven recommendations.
   

Technical SEO

• Launch and audit websites from an SEO perspective;
• Prepare technical requirements and tasks for developers;
• Conduct technical SEO audits and ensure timely implementation of recommendations;
• Identify and resolve crawling, indexing, rendering, and site performance issues.
   

Content SEO

• Perform keyword research and build semantic cores;
• Cluster keywords and define content structures;
• Analyze competitor content strategies;
• Prepare detailed content briefs for copywriters;
• Utilize AI-assisted content generation when appropriate;
• Review, edit, and quality-control published content.
   

Off-Page SEO & Link Building

• Audit backlink profiles of owned and competitor websites;
• Develop anchor strategies and link acquisition plans;
• Collaborate with outreach and link-building teams;
• Monitor backlink quality and identify new growth opportunities.
   

Domain & PBN Operations

• Evaluate expired and drop domains sourced by link builders;
• Participate in PBN launches and maintenance activities;
• Assess backlink quality, domain authority, and potential SEO value of acquired domains.
   

Experimentation & Optimization

• Test SEO hypotheses through A/B testing and controlled experiments;
• Analyze test results and scale successful initiatives;
• Track key SEO and business KPIs, including traffic, rankings, conversions, and revenue impact.
   

WHAT WE ARE LOOKING FOR

• 2+ years of hands-on SEO experience;
• Proven experience in betting, gambling, casino, or other highly competitive gray-hat niches;
• Strong understanding of search engine algorithms, ranking factors, and SEO best practices;
• Experience conducting competitor analysis and building SEO strategies based on data insights;
• Deep expertise in Technical SEO, Content Strategy, and Link Building;
• Proficiency with industry-standard tools including Ahrefs, SEMrush, Google Search Console, GA4, Screaming Frog, and similar platforms;
• Basic knowledge of HTML and CSS;
• Experience working with WordPress websites;
• Understanding of expired/drop domains and backlink profile evaluation;
• Experience collaborating with developers, copywriters, and outreach teams;
• Strong analytical mindset and problem-solving skills;
• Self-driven, organized, and eager to learn and experiment.
   

NICE TO HAVE

• Experience working with Tier-1 iGaming affiliate projects;
• Experience with PBN management and deployment;
• Familiarity with AI-powered SEO workflows and content automation;
• Knowledge of CRO (Conversion Rate Optimization);
• Experience with Python, SQL, or SEO automation tools;
• Understanding of large-scale affiliate SEO operations.
   

WHY JOIN US

• Competitive salary pegged to USD;
• Performance-based bonus system;
• Fully remote work environment;
• Flexible working hours;
• Paid vacation and sick leave;
• Opportunities for professional growth and career development;
• Work on competitive international markets and challenging SEO projects;
• Direct impact on business results and strategic initiatives;
• Fast decision-making processes and minimal bureaucracy;
• Supportive team with strong SEO expertise and knowledge sharing culture.
   

ADDITIONAL INFORMATION

If you feel that you may be missing some experience or skills listed above, we still encourage you to apply. We value potential, curiosity, and willingness to learn, and we will be happy to discuss your background during our conversation.