Jobs at Djinni

We are seeking a strategic and visionary Head of Commercial to drive the B2B growth of our slot games portfolio. In this role, you will not only lead operator partnerships and revenue growth but also build and structure our Product, Marketing, and Development teams from the ground up. You will play a key role in defining commercial strategy, creating operational processes, and shaping the future of our studio.

Responsibilities:
- Commercial Strategy & Planning: Develop and implement a comprehensive B2B commercial strategy aligned with company goals and long-term growth.
- Team Building: Establish and lead the Product, Marketing, and Development teams. Define roles, responsibilities, workflows, and KPIs to ensure efficient cross-functional collaboration.
- Business Development: Identify, engage, and secure partnerships with casino operators, aggregators, and distribution platforms worldwide.
- Contract Negotiation: Lead licensing deals, revenue share agreements, and partnership contracts, ensuring mutually beneficial outcomes.
- Revenue Growth & Market Expansion: Analyze market trends, competitor activity, and player behavior to identify new opportunities and optimize revenue streams.
- Cross-Functional Leadership: Oversee the integration of product development, marketing campaigns, and operational execution to ensure cohesive and commercially successful game releases.
- Performance Monitoring: Track KPIs across commercial activities and team performance, using insights to refine strategy and drive growth.
- Market & Regulatory Awareness: Ensure all commercial activities comply with licensing requirements and relevant market regulations.

Qualifications:
- Experience: 5+ years in commercial, business development, or B2B sales roles in iGaming, preferably with slot games.
- Leadership & Team Building: Proven experience building and managing multidisciplinary teams. Strong ability to motivate, mentor, and develop talent.
- B2B Expertise: Strong network with casino operators, aggregators, and platform providers. Demonstrated success in partnership management and deal negotiation.
- Market Knowledge: Deep understanding of global iGaming markets, regulatory environments, and industry trends.
- Strategic & Analytical Skills: Ability to analyze data, identify opportunities, and make data-driven decisions.
- Communication: Excellent interpersonal, negotiation, and presentation skills.
- Passion for iGaming: Strong interest in casino and slot games, with understanding of commercial and operational aspects.
- Preferred: Experience in launching products internationally or managing multiple operational functions is a plus.

This is a unique opportunity to shape the commercial strategy and internal structure of a growing B2B slot game studio, leading both revenue growth and the creation of high-performing teams.

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Talent Acquisition Partner 3 is responsible for independently executing end-to-end recruitment for technical roles within software technology companies, with a primary focus on hiring talent for our Ukraine technical hub. The role owns full-cycle hiring activities from intake through offer, ensuring open positions are filled with qualified candidates aligned to defined role requirements and local market conditions.

This position operates with defined ownership over assigned regional requisitions, partnering closely with Hiring Managers to translate business and delivery needs into clear hiring requirements and executable recruitment plans. The role manages candidate pipelines, interview execution, and hiring decisions within established frameworks, applying local market knowledge to support effective sourcing and assessment.

The role’s business impact is reflected in timely, reliable hiring that enables engineering and technology teams within the Ukraine technical hub to meet delivery commitments and maintain operational continuity. Consistent execution, accurate candidate evaluation, and strong Hiring Manager partnership reduce hiring delays, mitigate regional talent risks, and ensure staffing needs are met in line with business priorities.

What You'll Bring

1. End-to-end recruitment lifecycle knowledge – Understanding of requisition intake, sourcing, assessment, offer, and close processes as applied in software technology hiring.
2. Ukraine technical hub talent market knowledge – Knowledge of local talent pools, role availability, and hiring dynamics relevant to technical hiring for the Ukraine technical hub.
3. Hiring Manager requirement definition – Knowledge of how to elicit, document, and validate role expectations, success criteria, and interview focus areas with Hiring Managers.
4. Interview and selection practices – Knowledge of structured interview approaches, assessment criteria, and consistent candidate evaluation methods.
5. Recruitment compliance and data handling – Knowledge of applicable hiring policies, data privacy requirements, and documentation standards relevant to regional hiring.

What You'll Do

1. Full-cycle regional requisition execution – Owns and delivers hiring workflows for roles within the Ukraine technical hub from requisition intake through offer acceptance.
2. Hiring Manager partnership – Works directly with Hiring Managers to align on technical requirements, candidate profiles, and interview timelines for hub-specific hiring needs.
3. Technical candidate sourcing – Actively sources and screens technical candidates aligned to the Ukraine technical hub talent market to maintain qualified pipelines.
4. Interview process execution – Coordinates interviews, collects structured feedback, and advances candidates based on agreed evaluation criteria.
5. Recruitment system utilization – Accurately maintains applicant tracking system records, candidate status updates, and hiring documentation to support regional reporting and compliance.

What We Offer & Expect

1. The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
2. A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
3. A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
4. A modern, comfortable office in central Lviv, with an expectation of working from the office three (3) days per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate occasional personal circumstances that may require working from home.
5. A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process

Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values.

As part of the process, candidates will first participate in a series of interviews focused on evaluating their technical expertise and engineering judgment. Candidates who successfully progress through these interviews will then be invited to complete a live technical exercise with a group of Behavox engineers and engineering managers. The purpose of this live technical assessment is to validate the candidate’s stated technical competencies and assess their ability to solve complex problems with speed, accuracy, and sound engineering judgment. Note that whenever possible, we aim to conduct interviews in person at our offices.

We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment.

Please note the following:

• A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification.
• Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.

We’re hiring a Web Designer to join our team and help us deliver polished, high-quality design work in a fast-paced environment. You’ll be working on a variety of web projects; creating layouts, improving existing pages, and supporting ongoing design needs as priorities shift.
 

What we’re looking for:

• Strong web design skills (landing pages, marketing sites, product pages, etc.)
• Ability to work quickly without sacrificing quality or attention to detail
• Confidence working with feedback and making iterations efficiently
• Good visual taste: typography, spacing, composition, and consistency
• Clear communication and reliability with deadlines
   

Nice to have:

• Experience with Figma (or similar tools)
• Understanding of responsive design and basic UX principles
• Familiarity working with developers and handing off designs
   

How to apply:
Please attach your portfolio or include a link to it in your application (dribbble/behance/personal site, anything is fine). Applications without a portfolio won’t be considered.

We’re looking for a skilled IT Recruiter to manage the full recruitment cycle and help our team hire skilled software developers and IT specialists.
This role is ideal for a proactive recruiter who enjoys fast-paced work.

What you’ll do

• Own the full recruitment lifecycle for IT and software development roles, from sourcing to final hiring
• Proactively source and engage software developers and IT professionals across multiple platforms (LinkedIn, Djinni, DOU, and others)
• Build, manage, and continuously expand a high-quality developer talent pipeline
• Prepare and present structured candidate profiles (CVs, summaries, and video introductions)
• Coordinate the technical interview process: scheduling interviews, assigning test tasks, collecting and sharing feedback
• Prepare and negotiate job offers, guiding candidates through decision-making
• Maintain an accurate and up-to-date candidate database
• Coordinate contract signing and onboarding steps with candidates
• Collaborate closely with Sales and Technical teams to ensure efficient hiring workflows
• Continuously analyze and improve recruitment strategies, tools, and candidate experience

What we’re looking for

• Upper-intermediate English (B2+), written and spoken
• 1+ year of experience in full-cycle IT recruitment
• Strong experience sourcing software developers and technical specialists
• Familiarity with sourcing across multiple regions (Europe, USA, LATAM)
• Proactive, self-driven, and results-oriented mindset
• Ability to adapt quickly and manage shifting priorities
• Motivation to learn, grow, and improve recruitment processes
• Client-facing experience and strong stakeholder communication skills are a plus

What we offer

• Fixed salary within our range + performance-based bonuses
• Fully remote work format
• Flexible working hours
• Continuous growth in a fast-paced environment
• Opportunity to influence and improve hiring processes for technical roles

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our office. Time-to-time this position may require overtime work. 

Responsibilities

• Lead and manage the support organization, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Experience working cross-functionally with engineering, product, and commercial teams
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organized with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience in live streaming, video delivery, sports broadcasting, or betting platforms
• Familiarity with support tooling, ticketing systems, and incident management platforms
• Background in platform-as-a-service or B2B2C business models

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Team in UA is looking for a Support Shift Lead to lead a shift for our on-shift technical support team.This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position based in our office, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues

• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

   

Requirements

• Experience in technical support, preferably in live streaming, video delivery, or SaaS environments
• Previous experience leading or coordinating a team, even informally
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Comfortable working rotating shifts as part of a 24/7 operation

• Highly organized with strong attention to detail, particularly around handovers and documentation

   

Nice to Have

• Familiarity with live video streaming infrastructure (HLS, RTMP, CMAF, CDNs)
• Experience with ticketing systems and support tooling

• Background in sports broadcasting or betting platforms

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

At BeHard, we believe extraordinary results require extraordinary commitment. Our mission is to build world-class products that transform lives - through discipline, challenge, and action. BeHard has previously ranked Top 2 in Canada in Health & Fitness and Top 20 globally.

We’re looking for a proactive, ambitious Customer Support Specialist who will deliver excellent support to BeHard users and play a key role in scaling this function.

What You’ll Do

• Communicate with users through written channels only (email, chat, social media), advising them on BeHard products and features, and handling feedback and complaints.
• Identify user issues, investigate root causes, gather relevant details, and work closely with QA and engineering teams to drive resolution.
• Collect, analyze, and pass user feedback to the product team to help improve the product.

About You

• 6+ months of commercial experience as a Customer Support Agent or Manager.
• Hands-on experience with Intercom or another customer support platform.
• Strong written communication skills, a customer-first mindset, and the ability to stay calm under pressure. Ability to find a personalized approach for each user.
• Experience using AI-powered support tools (e.g., Intercom Fin) to improve response quality and self-service.
• Well-developed critical and analytical thinking skills with a strong solution-oriented mindset.
• Experience working in a B2C environment. 
• Strong sense of ownership, responsibility for results, and the ability to work independently.
• Fluency in English, with confidence in written communication.

Why Join Us

• Work at a fast-growing US-based startup - make a real impact from day one
• Creative freedom - test ideas, shape the visual style, and propose any concepts
• Learn and grow fast - access high-growth projects, clear briefs, and strong references
• Flexible & remote - work when and where you’re most productive
• Direct influence - collaborate with founders and help shape the future of the product 

Benefits

• Fully remote from any safe location worldwide
• 20 paid vacation days per year
• Unlimited sick days
• Career growth & development opportunities

Hiring Process

• Pre-screen
• Technical interview
• Offer

Ready to build something extraordinary? Let’s do it together.

We’re looking for a skilled Senior CRM Manager to lead end-to-end lifecycle marketing. If you understand user behavior in iGaming, mobile apps, or digital entertainment platforms, we’d love to connect.

Responsibilities:

• Plan, execute, and optimize CRM campaigns (email, push, SMS) across the full user lifecycle
• Develop segmentation, personalization, retention, and reactivation strategies
• Track and analyze KPIs (retention, churn, LTV), conduct A/B testing, and improve user flows
• Collaborate with product, content, and design teams
• Ensure campaigns align with responsible marketing practices and compliance standards

Requirements:

• 4+ years of experience in CRM or retention marketing (iGaming, fintech, or mobile apps)
• Hands-on experience with CRM platforms
• Strong analytical thinking and user-centric mindset
• Experience in emerging markets is a strong advantage
   

What we offer:

• 30 paid days off per year
• Medical insurance or gym membership
• Free corporate English language courses
• Remote work opportunity
• Flexible working hours

An innovative mobile product that combines communication, entertainment, and real-time content monetization is looking for a Middle/Senior Product Analyst. In this role, every analytical decision directly influences millions of users, ensuring the product remains fast, scalable, and intuitive.

The company offers:

• Stock options grant;

• Hybrid format;

• Medical insurance for you and 75% off for your relatives;

• Free lunches;

• Parking;

• Multisport card;

Requirements:

• Experience working with mobile products in a Product or Data analyst role;

• SQL skills, with the ability to execute optimized queries using multiple data sources;

• Practical experience with BI tools such as Looker/Tableau/Power BI, etc;

• Understanding of statistics and A/B testing concepts, including confidence intervals and hypothesis testing;

• Ability to work with a large amount of data, create reports, and recognise patterns;

• English language proficiency.

Position: Lead Video Editor & Visual Director (Long Form Documentary)

Salary: $1,000 – $3,000+ per month (Based performance bonuses and profit sharing)

Next Gen Lab is looking for a Lead Editor/Visual Director to join the team behind Pulse Docs—an exciting new animation channel on American YouTube.

About the Project: Pulse Docs creates exciting mini-documentaries and docu-dramas focused on crime, guns, prison escapes, and geopolitical facts. Our goal is to build one of the premier animated channels of 2026.

Key Goals:

• 3-4 Videos Produced Per Month
• 1 Million Views Per Month
• 200,000 Subscribers

Here is an example of our work: https://f.io/r3vLJSDA

What You'll Do:

You will own the visual pipeline. You aren't just cutting clips; you are the visual director deciding how the script comes to life. You will work directly with our 3D animators to assemble the final cut.

• Visual Storyboarding & Direction: Before animation begins, you will work directly with me and our writers to break down the script and design the scenes using static images/style frames. You will dictate the camera angles and visual flow for the animators.
• Asset Allocation: You will help make the creative decision on what the viewer sees. You decide when to use a 3D animated scene, when to utilize kinetic motion graphics (maps, documents), and when to use grit-style archival footage.
• End-to-End Editing: Assemble the final 20-30 minute cuts. This includes pacing, transitions, and ensuring the narrative flows logically.
• 2D Motion Graphics Integration: You need to be self-sufficient in After Effects for supporting visuals. You will handle "Newspaper Highlight" effects, map animations, and dynamic text overlays without needing to ask the 3D team for help.
• Technical Workflow & Asset Management: You will handle massive project files for 20-30 minute documentaries. You must maintain impeccable bin structures and utilize proxy workflows to ensure the project never crashes and assets are never lost.
• Cinematic Polish: Apply color grading, film grain, and guide our animators in lighting effects, and "camera shake" to give the 3D models a grounded, cinematic documentary feel.
• Sound Design & Scoring: you will work with our sound designer to finalize the video to create emotion.
• Quality Control & Project Management: Oversee the animators' output, handle revisions, and ensure the final export meets our high quality standards.

What We’re Looking For:

• Expert Proficiency: Adobe Premiere Pro and After Effects.
• Visual Storytelling Experience: A showreel demonstrating documentary-style editing, strong pacing, and creative B-roll usage.
• Director’s Eye: Ability to visualize a script and communicate that vision to animators via rough static storyboards or shot lists.
• Bonus Skill: Blender Knowledge. (Ability to open project files, tweak camera movements, or adjust lighting is a massive plus but not a requirement).
• Attention to Detail: You are the last line of defense for visual errors or continuity issues.
• Familiarity with the Genre: Understanding the editing styles of channels like Fern, Lemmino, Thinker or Cipher.
• Big bonus if you have worked on any of those channels or similar ones.

What We Offer:

👍 Remote work with a flexible schedule. 

👍 Bonuses for viral videos, hitting key production metrics, and creative initiative. 

👍 Growth opportunities to become a Channel Director with a multi-million audience. 

👍 Profit sharing opportunities for to earn part of the profits we generate

If you want to create content watched by millions — join us.

Check Point is looking for a Senior C++/GO Developer to team developing platform in cybersecurity and SaaS for simplifying network security for the modern and distributed workforce by transforming the outdated, complex, hardware-based network security technologies of the past into one unified, easy-to-use, and scalable software solution. You will be part of multi-national distributed team responsible for multiple desktop and mobile device agents.

Join to our international team with offices in New York, Los Angeles, Tel-Aviv and Vinnytsia.

RESPONSIBILITIES

• Writing scalable, robust, testable, efficient, and easily maintainable code and services that are part of our Core Network as a Service components.
• Develop advanced services of cloud network solutions.
• Maintain high-performing, scalable, and testable code.
• Practice peer review and collaborative programming.

SKILLS

• 5+ years of experience with C++ or C or Python development.
• Readiness to became GO developer.
• 6+ years of professional software engineering experience.
• Experience with networking protocols, routing, tunnelling, etc.
• Experience with architecture and design of distributed services / microservices / scalable solutions.
• Experience in a cloud environment.
• BSc in Computer Science / Software Engineering or equivalent.
• Upper-Intermediate level of English.

WE OFFER

• Work in a creative friendly environment using cutting-edge technologies.
• Work-life balance and flexible schedule.
• Competitive compensation with focus on your expectations; annual salary review.
• 24-day paid vacation and 100% paid sick leave.
• Financial support and legal support for individual entrepreneurs from our side.
• Professional, language and soft skills trainings.
• Health insurance coverage: individual and family, Fitness plan.

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with the uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We’re looking for a Project Manager to lead AI projects (Computer Vision / ML) from kick-off to delivery - planning milestones, managing risks, and keeping clients aligned along the way. You’ll work closely with engineers and stakeholders, run clear communication and reporting, and help improve our delivery processes.

Responsibilities:
- Manage AI/ML/CV projects end-to-end across different industries (planning, milestones,
scope, change control, acceptance).
- Own delivery governance project charter, status reporting, RAID (risks/assumptions/issues/dependencies), stakeholder communication, escalation.
- Planning & scoping requirements clarification, estimation support with tech leads, WBS, delivery plan, release/milestone schedule.
- People management team coordination, workload planning, 1:1s, feedback loops, removal of blockers.
- Risk & quality management risk register, mitigation plans, delivery health checks, lessons learned.
- Support presales (optional share): discovery calls, high-level planning, SoW inputs, timelines, assumptions, and delivery approach.

Must-have requirements:
- 1+ year experience in project management / delivery coordination (tech/IT/consulting preferred).
- Understanding of CRISP-DM, SDLC and delivery methodologies: Agile, Predictive (Waterfall).
- End-to-end project ownership experience (from kickoff to delivery/closure).
- Experience with planning, scoping, estimation coordination, and risk management.
- People management basics - team coordination + conducting 1:1s
- Strong communication and documentation skills (status updates, action items, meeting facilitation).
- English B2–C1, you can confidently run calls, write updates, and explain decisions.
- Certification: Google Project Management (or equivalent) required.

Nice-to-have (optional):
- CAPM, ICP-APM (or any PMI/ICAgile certification track).
- Presales experience (discovery, scoping, SoW contribution, client presentations).
- Budget & margin management (fixed-price economics, forecasting, tracking costs vs earned value).
- Experience in AI/ML/CV domains (even if non-technical, you understand lifecycle + typical risks).

We offer:
- Free English classes with a native speaker and external courses compensation.
- PE support by professional accountants.
- 40 days of PTO.
- Medical insurance.
- Team-building events, conferences, meetups, and other activities.
- There are many other benefits you’ll find out at the interview.

We are looking for a motivated and proactive Junior L2 Support Engineer to join our 24/7 technical operations team. This position is ideal for someone at the beginning of their IT career who is eager to grow, learn, and gain real hands-on experience from senior engineers.
Working schedule - 2 shifts/10 hours (04:00–14:00 and 14:00–00:00). Also on-calls (00.00-04.00). There's a flexibility of splitting the shifts within the team.
Location: Ukraine, fully remote.

 

What You’ll Do

• Act as the main point of contact for escalated incidents and requests.
• Communicate clearly and provide timely updates to stakeholders.
• Adhere to SLA targets, ensuring quality and efficiency.
• Monitor system alerts and performance dashboards.
• Troubleshoot basic issues on servers, applications, and network components.
• Escalate complex cases to L3 engineers with clear documentation.
• Maintain accurate and detailed ticket records.
• Assist with patching, backups, and regular system checks.
• Collaborate with global colleagues across different shifts.
• Follow operational procedures and suggest improvements when needed.

Requirements

• Strong interest in IT infrastructure, systems support, and operations.
• High attention to detail and responsibility.
• Basic understanding of Linux and networking fundamentals.
• Experience working with command-line interfaces (CLI).
• Strong analytical and communication skills.
• Eagerness to learn quickly and adapt to a dynamic environment.
• Willingness to work rotating shifts, including nights and weekends.
• English level B2 (mainly written communication).

Nice to Have

• Experience with Jira and Confluence.
• Exposure to cloud platforms (AWS, GCP, Azure).
• Familiarity with Grafana and Prometheus.
• Relevant certifications such as AWS Certified Solutions Architect – Associate.

What We Offer

• Opportunity to start and grow your career in IT operations.
• Mentorship from experienced engineers.
• Real work with enterprise-level systems.
• Friendly and supportive team environment.
• Career growth path toward L3 or DevOps roles.

Working Conditions

• Paid vacation — 16 days per year.
• Documented and undocumented sick leave.
• Leave for significant life events.
• Quarterly bonuses for sports and English courses.
• Compensation for medical insurance.
• Flexible working hours.
• Weekends according to the Ukrainian calendar.
• Engaging projects with opportunities for career growth.
• Corporate events, team-building activities, and pizza parties.
• Gifts and recognition from the company.
• A friendly, open, and supportive team culture.

We are looking for a Junior Web Operations Specialist to join our affiliate team and take care of the technical administration and support of a network of websites.
This role is well-suited for a technically minded person who has basic web knowledge, is comfortable working with AI tools, and is eager to learn and grow. Most tasks are straightforward and repetitive — we value logic, accuracy, and willingness to improve over deep prior experience.

Responsibilities
 

• Technical administration and maintenance of a network of websites
• Working with website generation software
• Using AI tools and prompts for content generation
• Checking websites for technical issues, bugs, and incorrect behavior
• Fixing identified issues and making updates to existing websites
• Server setup for new websites (deployment, basic optimization, ongoing support)
• Managing Cloudflare (connection, configuration, basic administration)
• Connecting and managing Google Search Console
• Monitoring indexing status and basic technical performance metrics
• Maintaining simple reports on websites and completed tasks
   

Requirements
 

• Basic understanding of how websites, hosting, and servers work
• Basic knowledge of HTML / CSS (PHP or JavaScript is a plus)
• Experience working with AI tools
• Ability to identify and fix technical issues
• Attention to detail, structured thinking, and responsibility
   

Nice to have
 

• Previous experience with website administration
• Experience with Cloudflare and Google Search Console
• Basic skills with raster graphic editors
• Understanding of basic SEO requirements
• Experience automating routine tasks
   

What we offer
 

• Hands-on experience with web operations, AI tools, and automation
• Clear tasks, predictable workload, and growth potential
• Flexible working hours focused on results (no micro-management)
• Full support for professional development, training, and education
   

Hi there!
We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are growing rapidly and looking for a Senior Project Manager who will help us develop processes, teams, and delivery systems to the next level.

Role Purpose
Manage multiple teams, improve processes and delivery quality, handle risks and change management, optimize resources, and implement effective solutions in a fast-paced environment.

Key Responsibilities

• Project planning: define goals, build schedules, and create detailed work plans.
• Resource management: coordinate human and technical resources; ensure effective task distribution.
• Delivery control: monitor task execution, ensure deadlines are met, and manage risks.
• Coordination & communication: interact with teams and stakeholders; prepare regular project status updates.
• Process implementation: build, optimize, and standardize internal project management processes.
• People management: develop, motivate, and support teams; build a strong and collaborative culture.
• Atlassian tools: configure and maintain Jira (projects, schemes, fields, workflows) and Confluence.
• Hiring participation: conduct technical and team interviews to expand the delivery teams.
  
   

Required Skills and Experience

• 5+ years of experience in IT project management.
• Proven experience working with product teams.
• Experience managing complex projects (multiple teams, integrations, external dependencies).
• Strong knowledge of Agile / Scrum / Kanban methodologies and their practical implementation.
• Hands-on experience with Jira and Confluence.
• Excellent communication and facilitation skills; ability to interact effectively with stakeholders.
• Critical thinking, accountability, and resilience in a dynamic environment.
• Intermediate English (written and spoken).
  
   

Nice to Have

• Experience managing teams in product-related (integrations, payments, bonuses).
• Understanding of ITSM / ITIL principles.
• Basic knowledge of cloud platforms (AWS, GCP).
• Experience building product development teams and implementing change management processes.
  
   

Hard Skills

• Project analysis, estimation, planning, and risk management.
• Practical application of Scrum, Kanban, and LeSS frameworks.
• Building Jira environments for project and delivery teams.
• Setting up quality control processes, SLA/OLA standards.
• Using tools for reporting and team performance tracking.
  
   

Soft Skills

• Initiative, proactivity, and strong leadership.
• High level of self-organization and ownership.
• Openness, empathy, and ability to maintain a positive team atmosphere.
• Flexibility, adaptability, and strong result orientation.
• Ability to build trust and foster professionalism within the team.
  
   

We Offer

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Softsich is a team that values structure, speed, and humanity.
If this approach resonates with you - we’d love to discuss the details! 🚀