Jobs at Djinni

Наш клієнт, Growe — провідна група з бізнес-консалтингу та сервісів у сфері iGaming та Entertainment. Компанія створює стратегії, які працюють, і рішення, що масштабуються. Поєднуючи стратегічне бачення з практичною експертизою, Growe допомагає бізнесам орієнтуватися у швидкозмінній індустрії, знаходити нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Проводити дослідження ринку популярних платіжних методів, платіжної поведінки та eCommerce-ландшафту в різних країнах;
• Аналізувати конкурентів, зокрема їхні платіжні методи, платіжні флоу, ліміти та провайдерів;
• Шукати та будувати партнерські відносини з платіжними та сервісними провайдерами на цільових ринках;
• Вести переговори щодо комісій та комерційних умов, вигідних для компанії;
• Керувати процесами онбордингу та подання заявок на відкриття merchant account, координуючи подальшу передачу в Account Management;
• Розробляти та відповідати за billing-стратегію, включаючи довгострокові цілі та плани реалізації;
• Оцінювати потенційних партнерів і приймати рішення щодо підписання контрактів та відповідності бізнесу;
• Підтримувати та зміцнювати відносини з чинними та потенційними партнерами;
• Відвідувати конференції, галузеві заходи та офіси партнерів;
• Супроводжувати партнерів під час запуску продуктів, моніторингу результатів та подальшої співпраці;

• Керувати командою та менторити співробітників.

   

Досвід, який стане твоєю перевагою:

• Вільне володіння англійською мовою та сильні навички ділової комунікації;
• Від 3 років досвіду у Business Development або на схожій посаді у сфері PSP/payments;
• Від 1 року досвіду управління командою;
• Досвід комунікації з міжнародними партнерами та C-level stakeholder’ами;
• Розуміння: онлайн-платіжних систем та інтеграцій, payment funnels та payment flows, процедур KYC, AML та compliance, договірних відносин та фінансових процесів;

• Впевнене володіння MS Office, Google Workspace, SimilarWeb, task-tracking та cloud storage інструментами.

   

Ми цінуємо:

• Сильні навички побудови відносин та ведення переговорів;
• Сильне аналітичне та операційне мислення;
• Готовність до регулярних бізнес-поїздок та міжнародних відряджень.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. 

Perfect for those who aim to:

• Perform market research on popular payment methods, payment behavior, and eCommerce landscapes across different markets; Analyze competitors, including their payment methods, flows, limits, and providers; 
• Search for and establish relationships with payment and service providers in target markets; 
• Negotiate fees and commercial terms favorable to the company; 
• Lead onboarding and merchant account application processes, coordinating further handover to Account Management; 
• Develop and own billing strategy, including long-term goals and execution plans; 
• Evaluate potential partners and make decisions regarding contract signing and business fit; 
• Maintain and strengthen relationships with existing and potential partners; 
• Attend conferences, industry events, and partner offices; 
• Support partners through product launches, performance monitoring, and ongoing relationship management; 

• Manage and mentor the team. 

   

Experience you’ll need to bring: 

• Advanced English with strong business communication skills; 
• 3+ years of experience in Business Development or similar role within PSP/payments industry; 
• 1+ year of team leadership experience; 
• Experience communicating with international partners and C-level stakeholders; 
• Understanding of: online payment systems and integrations, payment funnels and flows, KYC, AML, and compliance procedures, contractual relations and financial processes; 
• Proficiency in MS Office, Google Workspace, SimilarWeb, task tracking, and cloud storage tools. 

It's a perfect match if you have those personal features: 

• Strong relationship-building and negotiation skills; 
• Strong analytical and operational mindset; 
• Readiness for regular business trips and international travel. 

Our clients offer competitive benefits to support your professional and personal growth, including: 

• Health & Wellness Focus; Global Medical Coverage; 
• Growth Opportunities; 
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); 
• Performance-Driven Rewards; Dynamic Work Environment. 

Apply, and let your growth journey begin.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

❗️ Important: This is an On-Site Position in Spain❗️

This is an on-site position based at our office in Valencia, Spain. Remote or hybrid arrangements are not available once you join the team.

Are you ready for an international move? 
To make your transition smooth, we provide full relocation support and visa sponsorship for successful international candidates ❗️

⚡ We are looking for an experienced Team Lead Backend Developer (Node.js) to join our development teams in Valencia and lead the backend technologies of our systems. This is a highly hands-on role: you will be actively writing and reviewing code, shaping architecture, and driving technical excellence while mentoring your team.

✅ Responsibilities:

• Lead, mentor, and manage backend engineers through regular one-to-one sessions, feedback, performance evaluations, and individual development plans.
• Actively write, review, and refactor code and directly contribute to building and improving our systems.
• Participate in agile ceremonies (Scrum/Kanban) to ensure team alignment and adherence to agile best practices.
• Enhance system quality by resolving technical debt, optimizing architecture and flows, and performing data cleaning and restructuring.
• Design solutions and make key technical decisions for changes and enhancements.
• Assign tasks and balance workloads within the team to ensure efficient delivery.
• Collaborate with Engineering Managers to adopt the latest technologies and drive company-wide engineering initiatives.
• Document domain knowledge, improve engineering standards, and contribute to initiatives that enhance the broader engineering organization.

✅ Requirements:

• Bachelor’s, Master’s, or higher degree in Computer Engineering, Computer Science, Applied Mathematics, or a related field.
• 8+ years of professional backend development experience.
• 3+ years of experience in leadership positions.
• Strong experience with Node.js and modern web development.
• Knowledge of Kubernetes, containers, infrastructure, system design, SQL, and NoSQL databases.
• Experience with RESTful APIs, message brokers, 3rd party integrations, and secure development practices.
• Familiarity with CI/CD, microservices, cloud-based development, and test-driven development is a plus.
• Deep understanding of data structures, coding patterns, and algorithms.
• Experience with agile methodologies, ideally Scrum.
• Excellent problem-solving, diagnostic, and troubleshooting skills.
• Strong leadership, organizational, and mentoring abilities.
• Upper-intermediate or advanced English.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻 Learning and development opportunities and interesting challenging tasks;

✈️ Relocation package (tickets, staying in a hotel for 2 weeks);

🏋️‍♂️ Company fitness corner in the office for employees;

📚 Opportunity to develop language skills and partial compensation for the cost of language classes;

🎁 Birthday celebration present;

🏝 Time for proper rest and 23 working days of Annual Vacation;

Join BrainRocket and rock with us! 🚀

Bold moves start here. Make yours. Apply today! 

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

❗️Please note that this role is office-based for Spain.

❗️If you need to be relocated, we take care of the process.

✅ Requirements:

✔️Strong knowledge of JavaScript and the ECMAScript 6 standards;

✔️5+ years of commercial experience with Node.js and Nest.js;

✔️5+ years of commercial experience in web development;

✔️Commercial experience of working with high-load SQL or NoSQL databases;

✔️Commercial experience of implementing the REST, GraphQL, and WebSockets;

✔️Understanding of the TDD principles and experience of writing tests;

✔️Understanding of microservice architecture principles;

✔️Experience of GIT version control system;

✔️Experience with RabbitMQ;

✔️Experience with Redis;

✔️Experience with databases MongoDB, MySQL;

✔️At least an Intermediate level of English.

✅ Will be a plus:

✔️2+ years of hands-on experience developing over CI/CD/Micro Services architecture/Containers;

✔️Experience with Kubernetes;

✔️Experience with Nats;

✔️Experience with TypeScript.

✅ Duties and opportunities:

✔️In-house platform development;

✔️3rd party API integrations;

✔️Actively participate in developing new features from scratch.

✅ We offer excellent benefits, including but not limited to:

🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks;
📝 Official employment following Spain/EU laws, including registration of family members;
✈️ Relocation package (flight tickets + 2-week hotel stay);
📚 Language development support and partial compensation for classes;
🎁 Birthday celebration gift;
🏝 23 working days of Annual Vacation for proper rest;

🏋️‍♂️Social Club and more than 50 events per year - coming soon;

⚖️ Competitive remuneration level with annual review;

🏄🏻‍♂️ Teambuilding activities.

Bold moves start here. Make yours. Apply today! 

We are looking for an engineer who can build and maintain automated testing and CI infrastructure for USB software and firmware. This role addresses a critical need within the MCCI team that is currently not fully covered internally.

What this role solves

Building and maintaining a reliable CI/CD and test infrastructure for USB solutions that includes a real hardware environment, as USB testing cannot be fully virtualized.

Core responsibilities

Develop and maintain CI/CD pipelines for USB software running on Windows (not Linux or Docker).

Set up and manage a fleet of physical test machines:

 -provisioning (initial setup)

-patching

-system updates

-environment deployment

-infrastructure stability maintenance

Automate hardware-in-the-loop testing:

-host + device + physical hardware

-using MCCI plug/unplug automation hardware

-Improve mocks and unit tests for host/device interactions where possible.

-Work on timing issues between host and device.

-Modernize build systems for long-lived and legacy codebases.

Role characteristics

-Work with physical USB devices and real hardware (not only simulations).

-Focus on Windows-based CI/CD environments.

-Handle complex integration scenarios where software is tightly coupled with hardware.

-Work with legacy systems that require modernization without compromising stabilit

About the role

Our customer is the European online car market, serving over 30 million monthly users and present in 18 countries. We are looking for a Senior CRM Manager to lead our CRM activities during a recruitment transition period. This is a hands-on yet strategic role: you will own the planning and execution of lifecycle campaigns across email, WhatsApp, and app push, while supporting a key infrastructure project — our migration from Salesforce Marketing Cloud to Iterable.

You will work closely with client stakeholders and the central CRM team to keep CRM operations running smoothly and ensure we continue to deliver on our core business objectives throughout the transition.

What you’ll do

•     Plan, build, and execute multi-channel CRM campaigns across email, WhatsApp, and app push.

•     Optimize customer journeys and lifecycle flows to improve engagement, retention, and conversion.

•     Define and manage audience segmentation to deliver relevant, well-targeted communications.

•     Monitor campaign and channel performance, report on KPIs, and translate insights into action.

•     Support the preparation and execution of the Salesforce Marketing Cloud to Iterable migration.

•     Partner with the client stakeholders and CRM team to ensure uninterrupted CRM operations.

•     Contribute strategically to the CRM roadmap and prioritization during the transition.

What you’ll bring

•     Proven senior-level(5+ years of work with CRM) experience in CRM, lifecycle, or retention marketing.

•     Hands-on expertise with Salesforce Marketing Cloud (campaign build, automation, journey design).

•     Experience across email, WhatsApp, and app push channels.

•     Strong skills in audience segmentation, customer journey optimization, and performance analysis.

•     A strategic mindset paired with the ability to execute independently.

•     Excellent stakeholder management across multiple teams.

•     English proficiency at B2 / C1 or higher.

Nice to have

•     Experience with Iterable or prior involvement in a CRM platform migration.

•     Background in automotive, marketplace, or e-commerce environments.

•     Familiarity with German-speaking markets.

•     Work with AI / AI agents

Are you passionate about WordPress and eager to push its boundaries? Do you have a firm grasp of both front-end and back-end development? Then join our team and help build beautiful, cutting-edge, high-performing WordPress solutions.

We are an innovation-driven WordPress agency with expertise covering the entire website creation process. Our clients are enterprise-level companies, medium-sized businesses, and start-ups. 

You responsibilities:

• Develop and maintain pixel perfect WordPress websites and e-commerce solutions
• Create plugins for WordPress
• Build Gutenberg blocks
• Collaborate with designers, developers, and clients to deliver tailored solutions
   

Our requirements:

• At least 3 years of commercial experience with WordPress development
• Have experience making native Gutenberg blocks
• Have worked with the Full Site Editor
• Deep understanding of JS, HTML, SCSS, PHP and MySQL
• Git and Git Flow
• Know how to use WordPress Coding Standards (PHP CodeSniffer)
• Know how to make websites load faster (Google PageSpeed Insights)
• Can write your own plugins, themes, and clean, well commented code
• Can work well in a team, work on your own, and organize your work well
• Can make websites that work well on different devices and resolutions
• Can speak English at least at a B1 level

Nice to have:

• AI passionate
• DevOps skills

We will harmonize perfectly if you are:

• A team player
• Reliable and committed to quality
• Ambitious
• Constantly seeking knowledge
• Eager to try new tools and develop new skills

What we offer:

• Competitive salary based on experience
• Flexible working hours and remote work options
• Opportunity to work on diverse and exciting WordPress projects
• Professional development and training opportunities
• Supportive and collaborative team environment
• Modern tools and technologies to enhance your workflow
• Long-term cooperation with growth opportunities

Peachy builds digital commerce experiences that drive results.

We’re a design and engineering partner for brands that expect performance. We specialize in high-converting, fully custom websites, apps, and commerce platforms. Everything we create is built to launch fast, scale easily, and stay ahead.

We’re not a marketing agency. We’re not a branding studio. We don’t separate strategy from execution or visuals from outcomes. Our work lives where product thinking, creative direction, and revenue meet.

Every project is shaped by data and built with conversion in mind. Our process combines UX, CRO, data-driven design, and development into one tight, focused system. This is how we help brands grow faster, sell more, and outpace the competition.

What we build becomes an advantage. Our websites and platforms provide brands with speed, control, and a foundation to scale their marketing, launch new ideas, and grow without friction.

Peachy is hybrid, async-friendly, and built for outcomes. We work with ambitious companies that want more from digital. Our reputation is built on what we deliver.

We are looking for a Junior Graphic Designer (+ UI/UX experience) who has a sharp eye for visual storytelling, a passion for digital commerce, and a strong desire to learn how clean, beautiful design drives real business conversion.
 

Experience

• +2 years of commercial design experience (or a stellar portfolio that proves your potential)
• Strong portfolio featuring:
  • Digital graphic design and layout examples
  • Web design concepts or landing pages
  • Social media/marketing assets with strong typography
• Foundational UI/UX or web design project experience is a big plus
• Experience or interest in working with US-market projects
• Upper-Intermediate English level (written and spoken)
   

Hard Skills

• Proficiency in:
  • Figma
  • Adobe Creative Suite (Photoshop, Illustrator)
• Solid understanding of:
  • Typography, composition, color theory, and visual hierarchy
  • Foundational UX/UI principles and responsive web layouts
  • Digital identity and branding systems
• Eagerness to learn conversion-focused design, CRO, and e-commerce best practices
   

Responsibilities

• Support the design team in creating high-converting digital assets, web graphics, and landing pages
• Assist in designing clean, modern UI components and web layouts for e-commerce platforms
• Help develop user-focused design concepts under the guidance of senior team members
• Maintain absolute consistency in typography, hierarchy, and composition across all project deliverables
• Contribute to expanding digital identity, branding systems, and style guides
• Adapt and scale web experiences for responsive layouts for international markets
   

What We Offer

• Fully remote work
• Minimal bureaucracy and efficient workflows
• Accelerated individual growth and mentorship from senior designers
• Exposure to international e-commerce projects focused on the US market
• AI-focused learning and integration into daily workflows
• Supportive team environment with open communication
• Real opportunity to influence design outcomes as you grow with us

We are in a new world where every developer is the project manager of their own army of AI coding agents. In this world, the most important skills for a developer are in business understanding.
 

We are an AI company, extremely bullish on the future of AI coding, and our customers are too. We work Claude Code first. If you don't believe in that way of delivering, this probably isn't the right fit.
 

We need someone who can hear one short sentence in the middle of a meeting, recognize that it carries real signal about what the business needs, understand what the speaker actually wants without a lot of detail, and then deliver on it.
 

We are looking for someone who takes ownership. Someone I can drop into a project and say "automate this manual email customer interaction workflow," and three months later it just works, without anyone having to direct every detail. Along the way, you will push the business for clarity where the right AI behavior can't be intuited, or where we don't yet have the data.

We mostly work in TypeScript, but the language you coded most in the past no longer matters.
 

What you will work on

German private liability insurance, powered by AI. We automate everything. All customer interactions across phone, email, and web are handled by AI agents. Claims adjudication is AI driven. We run as a subsidiary of a large insurance company that holds the risk in the end. Fast processing and 24/7 responses are the value customers get when they choose this insurance.

Language

Our working language is English, but so much of the data is German that German skills are effectively required for a senior role. AI translation goes a long way, but it will slow you down on the details.

Logistics

Full time. Fully remote. Openness to travel to Berlin, Germany is a plus.

Employment Type: Full-time (Remote, Office, or Hybrid)

At Varyence, we build products for our clients with people who care about what they do. No micromanagement, no bureaucracy — just ownership and a team focused on moving things forward together.

Interview Stages:
1) HR Interview up to 40 minutes;
2) Technical Interview up to 1 hour;
3) Client interview.

Project overview (USA): This is a system, developed to provide stable remote access for company’s employees to the workstations (PCs or VMs) located in the corporate network without breaking any security. Our system simplifies Access and Device Security for organizations.

Schedule (Kyiv time, Rotating shifts): 15:00 — 23:00 and 17:00 — 01:00.
 

If you possess the following experience and skills, you would be an excellent fit for our team:

• At least 3 years of experience as a Product Technical Support Engineer (L2/L3, infrastructure-heavy);
• Experience with cloud and on-premises network troubleshooting;
• Support of macOS and Windows desktops;
• Experience supporting Windows VM enviroments;
• Strong experience with Windows Server OS upgrades and troubleshooting;
• In-depth knowledge and hands-on experience with Microsoft Active Directory;
• Proficiency in Office 365 and Entra ID administration;
• Strong understanding of server/desktop network configuration, protocols, and troubleshooting (including DHCP and DNS);
• Experience with network firewall and network switch support;
• Basic skills in PowerShell scripting required;
• Practical experience using AI-assisted tools (e.g., Claude, GPT or similar);
• Advanced verbal and written English communication skills;
• Experience supporting a SaaS product preferred, but not required

Soft Skills & Mindset

• Strong analytical and problem-solving mindset;
• Customer-first approach with excellent communication skills;
• Ability to work independently during night shifts and prioritize tasks effectively;
• Emphasis on maintaining and creating documentation;
• High level of responsibility, ownership, and stress tolerance;
• Proactive approach to identifying and resolving issues.
   

Your responsibilities will include the following tasks within your workflow: 

• Provide L2/L3 technical support for customer-reported issues related to the product and infrastructure;
• Investigate, troubleshoot, and resolve technical incidents involving Windows, AD, networking, and cloud environments;
• Perform initial triage of incoming support requests via live chat/email and prioritize based on severity and impact;
• Collect and document all necessary technical details and reproduce issues where possible;
• Escalate complex issues to the development team with complete and structured technical reports;
• Support customer onboarding by assisting with environment setup and configuration (Windows desktops, servers, AD/Entra ID);
• Work closely with engineering and DevOps teams to ensure timely resolution of infrastructure and product issues;
• Continuously improve troubleshooting processes and knowledge base documentation;
• Maintain clear, accurate, and well-structured ticketing records following internal SLA guidelines.
   

You are special for us, so we offer special benefits for you:

• Stable working environment where you can develop and grow your skills;
• Career opportunities within a multi-national company;
• Competitive compensation (based on market data, but also depending on the technical level and expertise of the candidate);
• A supportive team that values your input and suggestions and is fun to work with;
• Health insurance coverage (include dentist services and more);
• Cool comfortable office in the Lviv city center with facilities (company paid lunches, lounge rooms, parking spot);
• Annual paid days off (vacation, additional days, sick leaves) and state holidays celebration;
• Flexible work schedule;
• Free English classes (online) with awesome teacher;
• Performance review and salary raises twice per year;
• Annual bonus;
• Relocation coverage to Lviv;
• Coverage business trip to Lviv and Croatia (Kastela);
• Corporate gifts, celebrations, and fun activities;
• And one more important thing, we are pet friendly and invite all the animals to visit our office.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as a Product Analyst!

Requirements

— 5+ years in product analytics, preferably in fintech, payments, or banking products;
— Advanced SQL skills; confident working with large raw datasets from backend sources;
— Hands-on experience with PostHog — event tracking, funnel and retention analysis, feature flags analytics;
— Proficiency in Tableau — building production-grade dashboards consumed by non-technical stakeholders;
— Experience with BigQuery / Snowflake / Redshift as primary data warehouse;
— Working knowledge of dbt — understanding models, lineage, and writing/modifying transformations;
— Python / pandas for data wrangling, ad-hoc analysis, and automation of repetitive analytical tasks;
— Solid understanding of payments flows (authorization, settlement, chargebacks), conversion funnels, cohort analysis, and fraud/risk metrics;
— Ability to independently scope analytical requests, challenge vague questions, and deliver structured insigh — not just charts;
— Experience working in cross-functional teams with Product, Growth, and Risk stakeholders;
— English B2+ for documentation and async communication;

Responsibilities

◇ Analytics delivery:
— Own end-to-end analytics across user funnels, payments, risk & fraud, and growth - from request intake to insight delivery;
— Answer complex business questions using SQL queries against BigQuery/Snowflake/Redshift, dbt models, and PostHog event data;
— Build and maintain Tableau dashboards actively used by Product, Growth, and Risk teams;
— Conduct funnel, cohort, retention, and segmentation analysis to support product decisions;

◇ Collaboration:
— Work closely with Product Managers to define metrics, instrument new features in PostHog, and evaluate product performance post-release;
— Partner with the Growth & Marketing team on acquisition funnel analysis, campaign attribution, and conversion optimization;
— Support the Risk & Fraud team with behavioral pattern analysis, anomaly detection, and monitoring of fraud signals;
— Align with backend engineers on data availability, event schemas, and data quality issuesp;

◇ Proactive & structural work:
— Audit current analytical coverage and identify gaps in instrumentation or reporting;
— Propose and implement automation and self-serve solutions to reduce the volume of repetitive ad-hoc requests;
— Contribute to dbt models - write new transformations and improve existing ones as needed;
— Document analytical approaches, metric definitions, and dashboard logic to build team knowledge base;

Good to have

— Prior experience in a high-request-volume environment with a structured intake process;
— Exposure to fraud detection models or risk scoring logic;
— Experience building self-serve analytics layers to reduce ad-hoc load;

Work conditions

— Master cutting-edge technologies and become an expert in the most innovative industry;
— Work with the Fintech of the Future: develop your skills in digital finance and shape the global market;
— Take Your Professionalism to the Next Level: gain unique experience and be part of global transformations;
— Drive Innovations: influence the industry and contribute to groundbreaking solutions;
— Join a Strong Team: collaborate with top experts worldwide and grow alongside the best;

Work-Life Balance & Well-being:
— Modern equipment;
— Comfortable working conditions, and an inspiring environment to help you thrive;
— 24 calendar days of paid leave;
— Additional days off for national holidays.

We are looking for a creative and detail-oriented Slot Game Designer to design engaging and innovative iGaming slot games that deliver exceptional player experiences. You will be responsible for defining game mechanics, features, progression, and player flow while collaborating closely with Product Managers, Mathematicians, Artists, Animators, and Developers throughout the entire game development lifecycle.

The ideal candidate has a deep understanding of slot mechanics, player psychology, market trends, and game balancing, with the ability to transform ideas into clear game specifications and engaging gameplay.

What You'll Do

• Design innovative slot game concepts, mechanics, features, and gameplay loops from concept to launch.
• Create and maintain Game Design Documents (GDDs), feature specifications, wireframes, and gameplay flows.
• Collaborate with Product Managers to define game themes, target audiences, and unique selling points.
• Work closely with Mathematicians to ensure mechanics align with the mathematical model, RTP, volatility, and player experience.
• Partner with Artists, Animators, Sound Designers, and Developers to ensure gameplay and visual execution align with the game vision.
• Balance game features based on player experience, commercial goals, and technical constraints.
• Research market trends, competitor games, and player preferences to identify new feature opportunities.
• Support game production by reviewing implementations, validating feature behavior, and ensuring the final product matches the original design.

Who You Are

• 2+ years of experience as a Game Designer within the iGaming industry.
• Strong understanding of slot mechanics, paylines, clusters, cascades, free spins, bonus games, RTP, volatility, and player psychology.
• Experience creating Game Design Documents, wireframes, and gameplay specifications.
• Ability to communicate ideas clearly to artists, developers, mathematicians, and stakeholders.
• Strong analytical thinking with a passion for designing fun, engaging, and commercially successful games.
• Comfortable working in an Agile development environment.

Extra Points For

• Experience designing released iGaming slot games.
• Knowledge of slot mathematics and experience collaborating with game mathematicians.
• Experience with UI/UX design, player onboarding, and game economy.
• Familiarity with certification requirements and regulated gaming markets.
• Passion for innovative slot mechanics and staying up to date with industry trends.

The Ukrainian company invites Middle.NET developer. 

Location: remote, project-based employment. 

The project involves creating a platform based on nopcommerce, integrating payment processing with several sole proprietorships, and integrating with 1C and Nova Poshta. 

Requirements:

- Knowledge of and experience with ASP.NET Core, C#, MS SQL Server
- Experience with nopCommerce

- Experience with integration with 1C or
payment systems would be a plus

- Communication skills, self-organization, responsibility, teamwork.

The young and passionate design team is looking for a new team member. We are on a wave of design transformation thus design is valuable and highly respected at any level in the organization. Join us to create a new era of user-centric interaction and outstanding customer experience.

• We bring the opportunity to create the design in close connection with real user needs, not just doing tasks
• Many people will use your work in their everyday life
• Top-notch design process
• Mature mentoring from the design team

Your future responsibilities:

• Create Design solutions for mobile and web
• Create and sustain design standards
• Contribute to the creation of the international design system
• Participate in user research and testing
• Create low-fidelity and high-fidelity prototypes
• Analyse technical requirements and constraints
• Close communication inside the Product Team
• Be a driver in the discovery process
• Ability to articulate own design decisions

Your skills and experience:

• At least 2-3 years of commercial experience in a UI/UX
• Good understanding of Human-Centered design principles and a variety of user research methods.
• Experience in doing user research and testing
• Fluent Figma skills
• Atomic design understanding
• Fintech expertise will be a plus

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people; we support and recognize them, educate them, and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
• At Raif, we support principles of diversity, equality, and inclusivity
• We develop programs to support defenders. You matter at Raif! 

____________________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки: 

• Створення дизайнерських рішень для мобайлу та вебу
• Створення та підтримка стандартів дизайну
• Сприяння створенню міжнародної системи дизайну
• Участь у дослідженні та тестуванні користувачів
• Створення прототипи низької та високої точності
• Аналіз технічних вимог та обмежень
• Тісна комунікація в команді продукту
• Уміння артикулювати власні дизайнерські рішення

Твій досвід та навички: 

• 2-3 роки комерційного досвіду в UI/UX
• Добре розуміння принципів дизайну, орієнтованого на людину, і різноманітних методів дослідження користувачів.
• Досвід проведення досліджень і тестування користувачів
• Вільне володіння навичками Figma
• Розуміння атомарного дизайну
• Експертиза у фінтех буде плюсом

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• В Райфі ми підтримуємо принципи різноманіття, рівності та інклюзивності 
• Розвиваємо програми підтримки захисників і захисниць

В Райфі ти маєш значення!