Jobs at Djinni
9974-
Β· 370 views Β· 13 applications Β· 18d
Team Lead HTML/Markup Developer for Toronto
Office Work Β· Canada Β· Product Β· 5 years of experience Β· English - C1We are looking for an experienced and organized Development Team Lead to manage our implementation team in Toronto. You will coordinate and support front-end developers responsible for UI implementation across multiple web projects. This is a hands-on...We are looking for an experienced and organized Development Team Lead to manage our implementation team in Toronto.
You will coordinate and support front-end developers responsible for UI implementation across multiple web projects. This is a hands-on leadership role requiring technical know-how and team management experience.
Responsibilities:
- Lead and manage a team of front-end developers, ensuring timely delivery of assigned projects
- Plan and assign tasks, manage team capacity and workflows
- Review code, enforce best practices, and ensure quality control
- Collaborate with design, product, and back-end teams to align implementation goals
- Mentor junior developers and facilitate continuous improvement
- Identify bottlenecks and suggest process improvements
Requirements:
- 5+ years in front-end or web development, and 1+ year in a lead/management role
- Solid understanding of HTML/CSS, pre-processors (SASS/SCSS), and basic JS
- Experience in managing implementation/templating teams
- Strong project ownership, time management, and people skills
- Fluent communication in English and experience working in cross-functional teams
Nice to Have:
- Familiarity with Agile or Kanban workflows
- Experience with Jira/Confluence, Bitbucket/Git
- Background in iGaming or regulated platforms
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Β· 155 views Β· 43 applications Β· 1d
Junior Java Developer
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B1We are looking for a motivated individual to join our small team and work on various projects focusing on: e-commerce development and Spring Boot programming. You will be working closely with the Team Lead, who will also serve as your mentor. He will...We are looking for a motivated individual to join our small team and work on various projects focusing on: e-commerce development and Spring Boot programming.
You will be working closely with the Team Lead, who will also serve as your mentor. He will always be available to assist you and answer your questions, but will also require high-quality and timely execution of tasks.
π Key Requirements & Details
- Position: Junior Java Developer (Remote)
- Technologies: Java, Spring Boot, SQL, JPA, MongoDB
- English Level: Intermediate (B1/B2)
- Mandatory Languages: Ukrainian or Russian is required.
- Work Schedule: 10:00 AM β 7:00 PM Kyiv time (EET)
- Location: Remote
- Experience: We are considering candidates with work experience (not necessarily commercial).
- Test Assignment: A mandatory test assignment will be provided after the initial introduction (you will have two days for completion).
- Salary: $500/month, paid twice a month via a convenient method for you (crypto, bank card, or other options).
We are interested in long-term cooperation.
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Β· 33 views Β· 1 application Β· 14d
ML Researcher, Predictive Modeling and Ranking
Full Remote Β· Ukraine Β· 3 years of experience Β· English - NoneSummary ML Researcher / Engineer wanted to join a high-impact AI/ML team in performance marketing. The company runs campaigns across 25+ verticals, and you'll be researching, inventing, and implementing suitable ML models into campaign management, and...Summary
ML Researcher / Engineer wanted to join a high-impact AI/ML team in performance marketing. The company runs campaigns across 25+ verticals, and you'll be researching, inventing, and implementing suitable ML models into campaign management, and porting successful pipelines and processes into a fully automated ML-driven system. Your models will influence real bidding, real budgets, and real campaign decisions.
What's the project about?
You'll be working with ML models for a performance-based (pay-per-lead) marketing platform that relies on prediction, scoring, and ranking. Youβll work with rich tabular data, build models that power optimization loops, and collaborate closely with business and Data Engineering teams to prepare your models for production, not just notebooks.
Required Skills:
- Experience building and validating tabular ML models
- XGBoost/LightGBM/CatBoost and similar models, corresponding Python libraries
- Defining metrics and design validation setups
- Confident feature engineering and data quality/wrangling
- Data pipelines
Would be a Plus:
- Experience with model serving (FastAPI, Bento, TorchServe)
- Monitoring: drift, data checks, stability
- Background in ranking/optimization models
What will you do?
- Build predictive, scoring, and ranking models directly impacting client campaigns and ROI
- Own dataset preparation, pipelines, processes, and validation strategies
- Design experiments that challenge assumptions and uncover real lift
- Collaborate with Software and Data Engineers on feature availability and consistency, packaging, and preparing models for real usage in production
Who you are?
You have strong, hands-on experience with tabular ML (XGBoost, LightGBM, CatBoost), youβve trained and validated models, and you enjoy shaping experiments that prove whether a hypothesis lives or dies. You think clearly, value clean data, honest metrics, and production impact.
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Β· 470 views Β· 59 applications Β· 26d
Senior Front-end Developer (Food delivery platform)
Full Remote Β· Countries of Europe or Ukraine Β· 6 years of experience Β· English - B2We are looking for a talented Senior Front-end Developer to join our growing team and help us build high-quality products for our clients. In this role, you will work closely with the Customer and our team to improve the existing product. The client is...We are looking for a talented Senior Front-end Developer to join our growing team and help us build high-quality products for our clients.
In this role, you will work closely with the Customer and our team to improve the existing product. The client is highly receptive to professional input, giving you the opportunity to initiate changes, influence technical decisions, and contribute to project improvements.
If youβre a motivated Front-end Developer ready to take the next step in your career, we would be excited to work with you!
Customer
Our Customer offers a new approach to office meals. Through their platform, companies receive well-organized, automated lunch deliveries with customizable, individually prepared meals from restaurants. They offer their clients a competitive advantage through their deep industry knowledge, a straightforward process, and high-quality service.
Responsibilities
- Design, implement, and debug portions of software, including modules and components. Complete software systems of small to medium size
- Maintain a healthy Front-end services and a high level of quality
- Collaborate with Back-end engineers and QA engineers to deliver new features together with team members on the client side
- Test your own code and check key scenarios, corner cases, and edge cases before changing the task development status to βDoneβ
- Participate in requirements clarification sessions and raise questions inputs and requirements for assigned tasks in ready-to-send form, where necessary
- Peer-review design and code with Middle- and Senior-level specialists
- Contribute to the development of technical project documentation and user documentation
- Where applicable, contribute to build and deployment automation
- Come up with great new ideas for features and better ways of implementing existing ones
- Take an active role in team meetings and ceremonies
Requirements
- 6+ years of experience as a Front-end developer building rich and complex user interfaces
- Experience with HTML, CSS (Sass), and JavaScript (ES6)
- Strong knowledge of and experience with JavaScript frameworks (Vue/Vuex) and CSS frameworks (Bootstrap)
- Experience with Git
- Experience with CI/CD tools for automating code integration and software deployment
- Strong self-management skills and the ability to work in distributed teams
- In-depth understanding of algorithms
- Upper-Intermediate level of English
Will be a plus:
- Experience working with API integration (GraphQL)
- Experience working in Agile teams
Personal Profile
- Great communication skills, both written and verbal
- Strong time management and prioritization skills, with the ability to work independently
- Demonstrated sense of ownership and accountability in delivering high-quality results
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Β· 11 views Β· 0 applications Β· 1d
Corporate Compliance Counsel
Office Work Β· Ukraine (Kyiv) Β· Product Β· 4 years of experience Β· English - B2 Ukrainian Product πΊπ¦SKELAR is a Ukrainian venture builder creating international tech businesses. Together with co-founders, we build strong teams to conquer global markets. Today, SKELAR houses a dozen businesses across various niches β from EdTech to marketplaces. These...SKELAR is a Ukrainian venture builder creating international tech businesses. Together with co-founders, we build strong teams to conquer global markets.
Today, SKELAR houses a dozen businesses across various niches β from EdTech to marketplaces. These companies rank among the top startups and product companies in Ukraine, lead App Store charts, and develop platforms used by millions worldwide. SKELAR-backed businesses are regularly featured in global media such as TechCrunch, Wired, and more.
We take pride in our strong team of 1,000+ professionals with outstanding expertise and ambitious goals. Our people are the companyβs greatest asset, so we choose to build our ventures with the best talent on the market.
Now, we're looking for a Corporate Compliance Counsel for Infrastructure department β a specialist who will manage corporate document flow across multiple jurisdictions, support international structuring, maintain legal databases, and ensure smooth legal operations for the companyβs global activities.
Your future responsibilities:
β Support day-to-day corporate document flow for legal entities in multiple foreign jurisdictions (Cyprus, Gibraltar, USA, Estonia, Poland, etc.);
β Complete operational tasks, such as: i) ordering corporate documents upon request; ii) drafting and signing agreements; iii) upon request collecting available corporate documents and agreements;
β International structuring support for various operations;
β Maintain and update various internal databases on corporate information, documents, and agreements;
β Communicate with corporate administrators in multiple foreign jurisdictions;
β Support day-to-day operations of multiple teams via provision of corporate documents
β Contribute to the banking and payment services providers infrastructure via documentary support and KYC execution;
β Prepare drafts of documents and agreements for intragroup financing arrangements;
β Handle legal support of administrative activities (e.g., filings, offices, documents);
β Perform ad-hoc document requests, as needed.Weβre looking for someone who has:
β 2-4 years of professional experience in a legal position in a major company, reputable accounting/audit/law firm, or compliance position in an international bank/payment institution. Experience in tech/IT industry, espesially in a corporate legal role, would be an asset;
β Ability to draft and review standard corporate documents;
β Upper-intermediate level of written and oral English.Nice-to-have:
β Ability to focus on details to ensure and maintain data accuracy and consistency;
β Structured thinking and excellent organizational skills;
β Strong communication and written skills;
β Practical and result-oriented approach.SKELAR is an environment for self-driven people capable of building successful companies. We call such companies the next big everything.
Beyond our business ventures, we also run the SKELAR Foundation, a charitable initiative launched by our team. Through this foundation, we create and fund projects aimed at overcoming the consequences of war and rebuilding Ukraine.
Weβre committed to continuing the development of tech businesses, conquering global markets, and contributing to Ukraineβs victory πΊπ¦
To support this mission, weβve built a comprehensive ecosystem within our venture builder:
β 8 infrastructure teams that help businesses solve any challengeβfrom recruiting and communications to finance and legal support;
β A founder community with hands-on experience launching multiple companies and sharing their knowledge;
β Internal professional clubs across key areas: marketing, engineering, finance, recruitment;
β Access to training, courses, and international conferences.Letβs build the next big everything together!
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Β· 36 views Β· 4 applications Β· 12d
Security Officer
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - NonePIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the...PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.
We are looking for a Security Officer to join our team!
Requirements:
- Higher education in Law or Economics;
- At least 3 years of experience in HR/internal and economic security within private enterprises;
- Proven experience in background checks of individuals and legal entities;
- Previous experience in law enforcement is a strong advantage;
- Knowledge of security systems and protocols;
- Experience collaborating with polygraph specialists;
- Strong experience working with databases;
- Proficient PC user;
- Ukrainian or Russian language C1 and above;
- Fluent English, including spoken communication;
- Willingness to travel abroad to ensure security at exhibitions and conferences.
Responsibilities:
- Conduct regular risk assessments to identify vulnerabilities and threats affecting the holdingβs assets;
- Respond promptly to security-related incidents, including investigation and corrective measures;
- Prepare security status reports, analyze incidents, and develop recommendations for improvement;
- Collaborate with other departments to integrate security considerations into business processes;
- Ensure protection of personal data (GDPR compliance) and trade secrets;
- Conduct background checks during recruitment and support exit processes;
- Organize security measures during corporate events, exhibitions, and conferences.
Benefits:
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βοΈ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
π€π» Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
π Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
π§π»βπ» Modern corporate equipment based on macOS or Windows and additional equipment are provided;
π Paid vacations, sick leave, personal events days, days off;
π¨π»ββοΈ Corporate health insurance program for your well-being;
π΅ Referral program enjoy cooperation with your colleagues and get the bonus;
π Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
π― Rewards program for mentoring and coaching colleagues;
π£ Free internal English courses;
π§ Yoga classes to help you stay active and energized;
π¦ Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
π³ Company events, team buildings. -
Β· 43 views Β· 4 applications Β· 30d
Senior BE-oriented FullStack Engineer to $6700
Full Remote Β· Ukraine Β· 10 years of experience Β· English - B2Senior BE-oriented FullStack Engineer Who we are: Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries. About the Product: Our client is...Senior BE-oriented FullStack Engineer
Who we are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.
About the Product:
Our client is building a platform designed to intercept and govern high-velocity AI traffic in real time. It inspects user prompts, AI responses, coding-agent actions, and enterprise search outputs across HTTP streams, IDE plugins, LLM APIs, and internal microservicesβapplying need-to-know access filters, policy transformations, and audit controls.The system operates within sub-second decision loops, performs live data-stream classification, and enforces role- and context-based knowledge isolation, all while supporting deployment at global enterprise scale. Standard access-control models donβt hold in the AI era, which makes this engineering challenge both technically demanding and mission-critical: the team is building the control plane that keeps AI systems operating within strict business and security boundaries..
About the Role:
We are seeking a Senior Full-Stack Engineer (Backend-oriented) to join a remote, product-driven team building a real-time AI-governance platform for enterprise environments. You will focus primarily on backend development using Node.jsβdesigning scalable services, APIs, and core backend flowsβwhile contributing to front-end tasks in React when needed to deliver complete features.In this role, youβll own development end-to-end, collaborate closely with engineering, product, and a small AI/security group, participate in architectural decisions, and help evolve a high-performance platform operating under strict real-time constraints.
Key Responsibilities:
- Design, build, and maintain backend services and infrastructure for a real-time AI-governance platform (Node.js/TypeScript)
- Develop scalable APIs, policy-evaluation flows, data-processing logic, and distributed components
- Contribute to front-end functionality (React/TypeScript) when required for full feature delivery
- Participate in architectural design, technical discussions, and code review processes
- Build and support deployment tooling and containerized services across multiple environments
- Write well-tested, maintainable code aligned with a high-frequency release cycle
- Collaborate with product, engineering, QA, DevOps, and AI/security team members to deliver high-quality features on schedule
- Take ownership of debugging, improving, and maintaining existing backend systems alongside new development
Required Competence and Skills:
- 10+ years of professional software development experience
- 5+ years of hands-on experience with Node.js and TypeScript
- Solid understanding of backend architecture, distributed systems, and scalable service design
- Experience with front-end technologies (React) sufficient for supporting full-stack delivery
- Strong knowledge of JavaScript/TypeScript runtime patterns and performance considerations
- Experience working with relational databases (PostgreSQL or equivalent)
- Experience with containerized development environments and cloud-native practices
- Strong communication skills and the ability to work asynchronously in a distributed team
- Comfortable operating in a fast-paced environment with high ownership expectations
- Excellent English communication skills, both verbal and written
Nice to have:
- Experience building CI/CD pipelines (GitHub Actions or similar)
- Experience with Python and/or Go
- Production experience with TypeScript-based Node.js services
- Exposure to LLM/AI-driven applications (LLM APIs, vector DBs, orchestration tools)
- Experience integrating ML/AI models into production systems
- Background in B2B or security-oriented products
- BSc in Computer Science or related field
Why Us?
We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).
We provide full accounting and legal support in all countries we operate.
We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.
We offer a highly competitive package with yearly performance and compensation reviews.
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Β· 457 views Β· 127 applications Β· 9d
QA Engineer to $1200
Full Remote Β· Ukraine Β· 3 years of experience Β· English - B1If youβre detail-oriented, enjoy finding bugs and improving quality β then youβre the one weβre looking for. Join a team that values your ideas and supports your growth. Responsibilities: Conduct functional testing for both frontend and backend; Analyze...If youβre detail-oriented, enjoy finding bugs and improving quality β then youβre the one weβre looking for. Join a team that values your ideas and supports your growth.
Responsibilities:
- Conduct functional testing for both frontend and backend;
- Analyze and verify business requirements, as well as assess product design;
- Develop test plans and test cases;
- Execute thorough manual testing;
- Prepare defect reports and collaborate with the development team for prompt resolution;
Participate in the continuous improvement of quality assurance processes.
Requirements:
- Minimum of 3 years of experience in testing;
- Strong knowledge of testing methodologies for both frontend and backend solutions;
- Ability to analyze business requirements and design prototypes, identifying discrepancies and potential risks;
- Familiarity with modern test management and defect tracking tools (e.g. JIRA);
- Analytical mindset, strong attention to detail, and excellent teamwork skills;
- Bonus: Understanding of business requirements is a plus;
Willingness to develop and enhance professional skills.
What do we offer:
- Exciting projects with diverse and challenging tasks;
- Competitive salary based on skills, experience, and results;
- Annual performance reviews and a personal development plan;
- Flexible working hours and remote-first culture;
- Weekly English courses to enhance communication skills;
- Opportunities for professional growth (access to courses, workshops, and conferences);
- Paid vacation and sick leave.
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Β· 24 views Β· 3 applications Β· 8d
Senior Media Buyer Google to $3000
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2We are affiliate marketing agency that helps brands stand out online by blending creativity, data and technology (e-commerce). We partner with startups and global brands alike, offering them tailored growth strategies and measurable results. As our...We are affiliate marketing agency that helps brands stand out online by blending creativity, data and technology (e-commerce).
We partner with startups and global brands alike, offering them tailored growth strategies and measurable results.
As our Media Buyer (focusing on Google), youβll own the end-to-end process of media buying: from strategy and setup through optimisation and scaling, to reporting.
Key Responsibilities:
- Develop and execute media-buying strategies across Google Ads (Search, Display, Shopping, YouTube).
- Perform campaign set-up: audience segmentation, creatives briefs, tracking setup (UTMs, conversion pixels).
- Manage large budgets. Take responsibility for thousands of ad dollars daily. Allocate spend efficiently across Tier 1 GEOs and campaign types to achieve maximum performance.
- Monitor and interpret campaign metrics. Identify patterns in CTRs, CPCs, and conversion rates β and react quickly to optimise results and maximise ROI.
- Conduct A/B testing of ad creatives, copy, landing pages, audiences and funnel variations.
- Collaborate with the team to test and refine landing pages, pre-landers, and ad creatives. Identify high-performing combinations and scale them aggressively.
- Produce performance reports and present insights & recommendations to stakeholders.
- Stay ahead of platform updates, emerging channels and industry best-practices.
Collaborate with creative, analytics and account-management teams to ensure alignment across strategy, execution and results.
What You Bring:
- 2+ years of hands-on experience managing Google Ads campaigns for D2C or e-commerce brands.
- Proven track record of driving scalable growth (strong ROAS/CPA outcomes).
- Deep understanding of paid-media mechanics, attribution, bid strategies, funnel dynamics and analytics.
- High comfort level with data: Excel/Sheets, Google Analytics, Google Ads UI.
English B2+
What We Offer:- Fixed salary 1500-2500 (based on experience) + performance bonuses.
- Remote job.
- Flexible schedule.
- Professional development budget to keep you ahead in digital marketing.
Send your CV and we will contact you :)
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Β· 107 views Β· 3 applications Β· 23d
Content QC - Movie Fan
Hybrid Remote Β· Ukraine Β· English - B2Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance! Have a passion to get high quality content to watch? Do you feel that you can watch that all the day long and provide valuable comments to...Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance!
Have a passion to get high quality content to watch?
Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?
Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.
We are looking for candidates only from Lviv/Lviv region
Job DescriptionYou should be:
- - Movie freak who can watch movies all day long
- - Detail-oriented like Sherlock Holmes
- - Flash-fast in finding problems
- - Lawnmower man in Network knowledge
- - Dr Strange in English knowledge
- - Obi-Wan Kenobi in communication
Good to have:
- - Know what is a Bug and what is a Feature
- - QA Fundamentals and Bug life-cycle
- - Love for Cookies and for a good team
Job Responsibilities
- - Watching movies and improving content quality
- - Searching and reporting content issues
- - Communication with involved teams
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Β· 8 views Β· 2 applications Β· 6d
Sales Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence playersβ deposit activity. This is not cold calling and not support - this is active sales,...We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence playersβ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
HOW YOU WILL MAKE AN IMPACT:
- Communicate with already registered players (reactivation and active base).
- Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
- Sell personalized bonuses and offers based on player behavior.
- Work with metrics such as deposits, ARPPU, and conversions.
- Collaborate with VIP and Support teams to improve results.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
- Spoken English B2 or German B2 or French Π2
- Understanding of player psychology, motivations, and triggers.
- Analytical skills, ability to work with large volumes of data, and CRM tools.
- Excellent communication skills for building trusted relationships.
- Clear understanding that sales is about numbers and results.
This is an active sales role with clear KPIs.
HOW WE WILL KEEP YOU SMILING
- We work 8 hours per day, 5 days per week (flexible start of the day)
We follow a work-life balance approach - overtime is not the norm. - We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- Wellness benefits and co-working space reimbursement.
- We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
Growth is based on performance and involvement, not on fixed timelines. - You work with a warm customer base, not a cold market.
- Goals are clear and results are transparent.
- You work in a fast-growing industry with real career potential.
π Send your resume immediately!
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Β· 10 views Β· 3 applications Β· 6d
Team Lead Sales
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2Weβre looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals. HOW YOU WILL MAKE AN IMPACT: Build the call center function from...Weβre looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.
HOW YOU WILL MAKE AN IMPACT:
- Build the call center function from scratch, including structure, processes, service standards, KPIs, and tools.
- Hire, train, and motivate a high-performing team of agents and supervisors, fostering a culture of excellence and customer focus.
- Ensure regular player support via calls/sms.
- Implement quality assurance systems, communication scripts, and SLA standards to maintain outstanding customer satisfaction levels.
- Analyze key performance metrics (AHT, FCR, CSAT, SLA, etc.) and drive continuous improvement based on data insights.
- Collaborate closely with CRM, Product, VIP, and Payments teams to resolve escalations quickly and provide seamless player experiences.
- Optimize processes, automation, and workload distribution to scale operations efficiently as the business grows.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- 2+ years of experience managing a call center in iGaming, fintech, e-commerce, or a related industry.
- Proven experience building and scaling customer support teams from the ground up.
- Strong leadership skills with the ability to inspire and develop high-performing teams.
- Data-driven mindset with solid understanding of reporting tools and performance KPIs.
- Excellent communication and conflict-resolution abilities.
- English level B2-Π‘1+ (spoken and written).
HOW WE WILL KEEP YOU SMILING
- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
π Send your resume immediately!
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Β· 51 views Β· 5 applications Β· 6d
Customer Support Agent
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
Requirements
- Previous experience in Customer Support and IGaming is a must
- Excellent written communication skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
Responsibilities
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
Working conditions
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- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leaveβbecause your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: Weβll support your sports passions, from yoga classes to gym memberships.
π Send your resume immediately! -
Β· 13 views Β· 0 applications Β· 9d
Sales Manager
Full Remote Β· Countries of Europe or Ukraine Β· 4 years of experience Β· English - C1We are seeking a highly proactive and business-driven Sales Manager to play a key role in expanding our client base. You will be responsible for opening new accounts, establishing relationships with prospective clients and driving initial...We are seeking a highly proactive and business-driven Sales Manager to play a key role in expanding our client base. You will be responsible for opening new accounts, establishing relationships with prospective clients and driving initial engagement.
Responsibilities:- Identify, approach and engage new potential clients in the IT outsourcing sector.
- Manage the full early-stage sales cycle: outreach, qualification, discovery and handover to the technical team.
- Build and nurture long-term relationships with clients, primarily in the US market.
- Attend international conferences, networking events and industry meetups to build connections and generate business opportunities.
- Maintain a high level of activity across communication channels.
- Collaborate closely with internal teams to ensure alignment on client needs and service offerings.
Requirements:- Proven experience in IT outsourcing or software development services sales.
- Proven track record of successfully onboarding new clients.
- Experience working with US clients.
- Excellent communication, negotiation and relationship-building skills.
- Ability to work independently, drive processes and deliver results.
- Advanced level of English (both written and spoken).
- Based in Europe and able to travel for conferences and client events.
Working conditions and benefits:- Paid vacation, sick leave (without a sickness list).
- Official state holidays β 11 days considered public holidays.
- Professional growth while attending challenging projects, and the possibility of switching your role and mastering new technologies and skills with company support.
- Flexible working schedule: 8 hours per day, 40 hours per week.
- Personal Career Development Plan (CDP).
- Employee support program (Discount, Care, Health, Legal compensation).
- Paid external training, conferences, and professional certification that meet the companyβs business goals.
- Internal workshops & seminars.
- Corporate library (Paper/E-books) and internal English classes.
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Senior Data Scientist
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· English - B1 Ukrainian Product πΊπ¦Hello! We are E-Com, a team of Foodtech and Ukrainian product lovers. And we also break stereotypes that retail is only about tomatoes. Believe me, the technical part of our projects provides a whole field for creativity and brainstorming. What we are...Hello!
We are E-Com, a team of Foodtech and Ukrainian product lovers.
And we also break stereotypes that retail is only about tomatoes. Believe me, the technical part of our projects provides a whole field for creativity and brainstorming.
What we are currently working on:
- we are upgrading the existing delivery of a wide range of products from Silpo stores;
- we are developing super-fast delivery of products and dishes under the new LOKO brand.
We are developing a next-generation Decision Support Platform that connects demand planning, operational orchestration, and in-store execution optimization into one unified Analytics and Machine Learning Ecosystem.
The project focuses on three major streams:
β’ Demand & Forecasting Intelligence: building short-term demand forecasting models, generating granular demand signals for operational planning, identifying anomalies, and supporting commercial decision logic across virtual warehouse clusters.
β’ Operational Orchestration & Task Optimization: designing predictive models for workload estimation, task duration (ETA), and prioritization. Developing algorithms that automatically map operational needs into structured tasks and optimize their sequencing and allocation across teams.
β’ In-Store Execution & Routing Optimization: developing models that optimize picker movement, predict in-store congestion, and recommend optimal routes and execution flows. Integrating store layout geometry, product characteristics, and operational constraints to enhance dark-store efficiency.
You will join a cross-functional team to design and implement data-driven decision module that directly influence commercial and operational decisions.
Responsibilities:
β’ develop and maintain ML models for forecasting short-term demand signals and detecting anomalies across virtual warehouse clusters;
β’ build predictive models to estimate task workload, execution times (ETA), and expected operational performance;
β’ design algorithms to optimize task distribution, sequencing, and prioritization across operational teams;
β’ develop routing and path-optimization models to improve picker movement efficiency within dark stores;
β’ construct data-driven decision modules that integrate commercial rules, operational constraints, and geometric layouts;
β’ translate business requirements into ML-supported decision flows and automate key parts of operational logic;
β’ build SQL pipelines and data transformations for commercial, operations, and logistics datasets;
β’ work closely with supply chain, dark store operations, category management, and IT to deliver measurable improvements;
β’ conduct A/B testing, validate model impact, and ensure high-quality model monitoring.
Requirements:
β’ bachelorβs Degree in Mathematics / Quantitative Economics / Econometrics / Statistics / Computer Sciences / Finance;
β’ at least 2 years working experience on Data Science;
β’ strong mathematical background in Linear algebra, Probability, Statistics & Optimization Techniques;
β’ proven experience with SQL (Window functions, CTEs, joins) and Python;
β’ expertise in Machine Learning, Time Series Analysis and application of Statistical Concepts (Hypothesis testing, A/B tests, PCA);
β’ ability to work independently and decompose complex problems.
Preferred:
β’ experience with Airflow, Docker, or Kubernetes for Data Orchestration;
β’ practical experience with Amazon SageMaker: training, deploying, and monitoring ML models in a production environment;
β’ knowledge of Reporting and Business Intelligence Software (Power BI, Tableau, Looker);
β’ ability to design and deliver packaged analytical/ML solutions.
What we offer
- competitive salary;
- opportunity to work on flagship projects impacting millions of users;
- flexible remote or office-based work (with backup power and reliable connectivity at SilverBreeze Business Center);
- flexible working schedule;
- medical and Life insurance packages;
- support for GIG contract or private entrepreneurship arrangements;
- discounts at Fozzy Group stores and restaurants;
- psychological support services;
- Caring corporate culture;
- a team where you can implement your ideas, experiment, and feel like you are among friends.