Jobs at Djinni

Workload — Full-time
Duration — Longterm
Location — EU


We are currently looking for a Data Analyst for a key client. The role will focus on transforming raw data into actionable insights, bridging the gap between data and business strategy through analysis, reporting, and stakeholder communication.

Required Skills:

Strong SQL knowledge (non-negotiable core requirement)

High proficiency with spreadsheets (Excel / Google Sheets)

Hands-on experience with data visualization tools (Tableau, Power BI, or Looker)

Experience in data cleaning, transformation, and statistical analysis

Familiarity with databases and data warehouses (e.g., Snowflake, Google BigQuery)

Good understanding of KPIs, business metrics, data modeling basics, and ETL processes

Strong communication skills, business mindset, and sharp attention to detail

Nice to have:

Basic programming skills in Python or R

Experience with A/B testing, experimentation, and cohort analysis

Familiarity with product analytics tools (e.g., Amplitude, Mixpanel)

Knowledge of scripting and automation

Project Details:

Work Location: Full Remote (with potential occasional travel requests to Cologne, Germany)

Working Language: English

Project Duration: Until the end of 2026 (full-time)

Start Date: ASAP

Workload — Full-time
Duration — Longtern
Location — EU


We are currently looking for a Cloud DevOps Developer for our client in the rail transport sector.

Key details:
Start: As soon as possible, subject to agreement
Duration: Until 31 December 2026, with the option to extend
Scope: 100% workload, 100% remote

Essential requirements:
5 references: Strong IT affinity, understanding & architecture
1 reference: Database knowledge – in-depth knowledge of PostgreSQL / API
C1 German
In-depth knowledge of Python and AWS
Knowledge of the Linux server environment (no Windows)

Desired requirements:
The specialist should be able to understand Python code, develop concepts, identify potential for improvement and implement these in solutions in consultation with the specialist department
The specialist should have specialist knowledge in the field of Cloud DevOps.
Prepare documentation in German tailored to the target audience.

Responsibilities:
The service provider shall perform the following tasks:
*Conducting computational time tests
*Assisting with the setup and configuration of VMs and cloud infrastructure
*Identifying opportunities for optimisation based on code analysis
*Implementing identified performance improvements in Python, including in conjunction with a PostgreSQL database
*Integration of new features following approval by the specialist department
*Source code development and quality assurance
*Documentation of the developed code as executable text in the source code and in Confluence, so that the code can be understood by expert third parties. Appropriate documents must be prepared for the acceptance of the software by DB InfraGO
The relevant documentation must be produced
*Presentation of work results
*Training of internal staff so that they can understand, further develop and maintain the software
*Participation in the planning, design and implementation of software projects
*Testing and debugging software applications to ensure they meet specified quality standards
Participation in code reviews and provision of constructive feedback to other developers
Acceptance of the software is carried out by the client. This involves checking, amongst other things, whether the requirements have been met, whether the
software runs stably and reliably, and whether faults can be rectified quickly.
To perform the services listed above, the contractor’s designated agent shall be granted access to
the following tools/systems:
*Documentation platform: CONFLUENCE and Microsoft SHAREPOINT
*Project management tool: JIRA
To enable access to the above-mentioned tools/systems, the client shall provide the following essential
work equipment:
*DB User
*Laptop (Basic Workplace (BWP)) incl. MS Office 365 and VPN For use via the BWP, the Client shall
also provide the following essential licences:
*GitLab
The use of these tools/systems is essential to ensure a consistent and properly documented codebase when working with other service providers
and in-house developers.

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role

We are looking for a Senior Backend Engineer to lead a critical migration from a monolithic database to multiple domain-specific data stores within Google Cloud Platform. You will design and implement data operations including backfills, data mapping, and Change Data Capture using GCP Datastream and Dataflow, working in Kotlin or Java. The role prioritizes demonstrated expertise in large-scale data migration over specific language fluency.

What you will do

• Drive the migration from a single monolithic database to multiple domain-specific data stores within the Google Cloud Platform;
• Implement solutions for complex data operations, including one-time backfills, data mapping, filtering, and ongoing Change Data Capture to propagate data changes;

• Leverage expertise in GCP technologies, specifically Datastream and Dataflow.

   

Must haves

• 6+ years of professional experience, ideally at a Senior or Lead level;
• Demonstrated deep expertise in data migration;
• Extensive experience with Google Cloud Platform (GCP) data services, especially Datastream and Dataflow;
• Proficiency in a modern programming language, such as Kotlin or Java;
• Upper-intermediate English level.

Nice to haves

• Experience with artificial intelligence (AI) to help optimize data workflows.

The benefits of joining us

• Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

• Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

• A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

• Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process.
• 5-minute introduction video

Synchronous stage – Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates

If it’s a match — you’ll get an offer!

Currently, we are looking for an Email Marketing Specialist who will help us develop and scale our email marketing direction, build effective communication funnels, and optimize customer journeys.

Responsibilities

• Plan, create, and launch email campaigns (newsletters, sequences, promotional emails).
• Build and optimize email marketing funnels and automations.
• Segment email databases and personalize communication.
• Analyze email campaign performance (open rate, CTR, conversions).
• Conduct A/B testing for subject lines, content, and campaign structures.
• Collaborate with designers and the marketing team to create engaging email content.
• Set up and manage automated email workflows and triggers.

Requirements

• 1+ years of experience in email marketing.
• Strong understanding of email marketing funnels and automation.
• Experience working with email marketing platforms such as SendPulse, Mailchimp, HubSpot.
• Understanding of email marketing analytics and performance metrics.
• Basic knowledge of customer journey and marketing funnels.
• Strong attention to detail and ability to work in a structured way.

Nice to Have

• Experience with CRM systems.
• Basic copywriting skills for email campaigns.
• Experience working with digital products or marketing agencies.
• Understanding of marketing automation strategies.

We Offer

• Opportunity to work with multiple marketing projects and products.
• A chance to influence marketing funnels and communication strategies.
• Professional growth and development.
• Competitive compensation based on experience.
• Flexible working format.

ZBL Company is an international online fitness school that develops and scales educational products for a global audience. We operate in the EdTech sector, launching online programs in fitness, sports, and related niches.

We are currently looking for an Email Marketing Specialist to plan, launch, and optimize email campaigns with a strong focus on user acquisition, retention, and conversion.

Key Responsibilities:

• Hands-on experience with email marketing platforms (e.g., Sendpulse, Mailchimp, Hubspot, etc.)

 • Build and maintain email automations and strategic customer journeys.

Solid understanding of customer lifecycle communication and behavioral targeting

Strong marketing copywriting skills in English (Upper-intermediate level or higher)

Comfortable using AI tools, email editors, or basic HTML/CSS to create and modify templates

Analytical mindset with the ability to track, evaluate, and improve campaign performance

 • Prepare data-driven reports and provide actionable insights.

Nice to have:

 • Basic knowledge of HTML for email.

 • Experience with subscription-based products or EdTech projects.

Why ZBL Company?

• Professional Growth: Deep immersion into business processes and opportunities for career advancement.
• Performance-Based Salary: Regular reviews aligned with your professional development.
• Dynamic Team: Work in an environment that values system-thinking and proactivity.
• Internal Mobility: Opportunities for vertical growth and internal transitions.
• Remote Work: Monday–Friday, 11:00 AM – 8:00 PM (GMT+2).

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries: from eCommerce, banking and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile and cloud applications.

The position is open for remote work across Ukraine or for office/hybrid work in Rivne and Khmelnytskyi.

If you have successfully completed testing courses and have English proficiency at the Intermediate level or higher – don’t waste a minute – send your CV and become a part of QATestLab!

We expect that:

• You have a basic theoretical and practical background in testing (completed courses)
• You possess an Intermediate+ level of English and are ready to communicate in English with foreign clients in both oral and written forms
• You understand the role and value of a tester’s work in creating high-quality software
• You understand the product development cycle
• You understand the basics of testing mobile applications on iOS and Android
• You know the main concepts of testing, types, and testing methods
• You are eager to investigate bugs within real and interesting projects
• You want to work towards results and learn non-stop

Main responsibilities:

• Test websites and mobile applications
• Log bugs in the bug tracking system
• Create test cases
• Work with technical documentation
• Prepare reports on testing results
• Participate in team meetings
• Communicate with the client team and the client

We offer:

• Cooperation with a reliable company with well-established processes and a positive team atmosphere
• Work with international markets (main clients: North America, EU)
• A team of experts always ready to help and share knowledge
• Competitive salary with regular reviews based on performance
• 100% compensation for sick leave, 18 days off
• Flexible cooperation format (starting between 8:00 and 11:00, full-time)
• A well-developed corporate culture, social support system, and an extensive loyalty program

Send your CV and join the QATestLab team!

They’re building the next generation of social casino and sweepstakes gaming experiences - fast, polished, and designed to keep players engaged across mobile and web. To support that growth, they’re looking for a Senior Unity Developer who thrives on ownership, performance optimization, and creating gameplay that genuinely feels great to play.
 

This is not a role where you’ll just “implement tickets.” You’ll take features from concept and Figma to fully shipped experiences used by real players on iOS, Android, and WebGL. If you care deeply about smooth gameplay, scalable architecture, and building products that perform flawlessly under real-world conditions, this role is for you.
 

What You’ll Be Doing

• Build and ship high-quality gaming experiences across iOS, Android, and WebGL from a shared Unity codebase
• Develop engaging gameplay systems including slots, crash games, instant-win mechanics, and future game concepts
• Own features end-to-end — from design handoff and architecture decisions to implementation, QA, optimization, and release
• Translate Figma designs into polished, pixel-perfect interfaces that work beautifully across devices and aspect ratios
• Integrate backend-driven gameplay systems with real-time APIs, authentication, session handling, reconnect flows, and server-authoritative logic
• Build and maintain WebView integrations for content outside the Unity layer
• Continuously optimize performance across platforms: frame rate, memory usage, loading times, draw calls, asset management, and WebGL build size
• Design scalable systems and maintainable architecture that other developers enjoy working with
• Use AI-assisted development tools as part of your daily workflow to move faster while maintaining production-quality standards
   

What They’re Looking For

• 5+ years of professional Unity development experience
• Shipped mobile titles on both iOS and Android
• Strong experience building and deploying Unity WebGL applications
• Deep understanding of backend-connected applications, including REST/WebSocket integrations, async flows, authentication, and reconnect behavior
• Proven experience optimizing performance on real-world devices, including lower-end hardware
• Strong architectural mindset with experience designing scalable and maintainable systems
• Ability to build responsive, pixel-perfect UI directly from Figma designs
• Excellent C# skills and strong knowledge of Unity workflows, UI systems, Addressables, and production pipelines
• Hands-on experience with AI coding tools such as Cursor, Claude, Copilot, Codex, or similar
• Strong communication skills in English
   

Nice to Have

• Experience in social casino, sweepstakes, iGaming, or casino platforms
• Experience with real-time or server-authoritative gameplay systems
• Spine animation integration
• Native iOS/Android plugin development
• CI/CD experience for Unity projects
• Analytics, live-ops, A/B testing, and remote config integrations
• Shader, VFX, or rendering experience
• Familiarity with feature flags and hot-update systems
• Experience with modern agentic coding workflows
   

What Makes This Role Exciting

This is a high-impact engineering role with real ownership. They trust senior developers to make technical decisions, improve systems, challenge assumptions, and help shape the future of the product. You’ll work closely with product, design, backend engineers, and QA to create experiences that are not only functional — but genuinely enjoyable to play.
 

If you enjoy building polished products at scale, solving hard technical problems, and shipping games that reach real users across multiple platforms, you’ll fit right in.

We’ve got a new urgent request for a Senior Backend Engineer from our active US client.

📌 TL;DR

• Senior Backend Engineer

• TypeScript + NestJS (core)

• Strong SQL + Snowflake (data models & querying)

• Debugging production, data-heavy systems

• AI-enabled engineers (Claude Code or similar = big plus)

• LATAM only (high US timezone overlap)

• Remote, full-time

• ASAP start 

🔹 About the client

• Company: US-based funded startup

• Product: A data-heavy analytics platform for CHROs (clients include Uber, Figma, DoorDash)

• Focus: The team is AI-forward and values engineers who utilize modern AI coding tools.

• Tech stack: TypeScript, NestJS, Snowflake, SQL, AWS.

⸻

🔑 Who we’re looking for

We’re looking for a Senior Backend Engineer to build features, debug complex client issues, and work directly with production logs.

This is a strictly backend role (no frontend work) centered around data pipelines and API development.

Ideal candidate:

• Must-have: Strong TypeScript and NestJS.

• Data proficiency: Strong SQL skills and experience with Snowflake (understanding data models/querying).

• Debugging skills: Comfortable working with production logs to solve real customer issues.

• AI-Enabled: Experience with Claude Code or similar AI coding tools is considered super valuable by the client.

• Nice to have: AWS, Terraform, Kubernetes experience.

• Upper-Intermediate+ English

• Location: LATAM only (high timezone overlap required).

⸻

🔑 Cooperation details (white-label)

• Start: ASAP

• Format: Full-time, remote

• Location: LATAM only

• Rate: Open for your rates

We are looking for a Senior Full-Stack Engineer with strong .NET experience to join a long-term enterprise project focused on maintaining and improving existing business systems.

This is not a “build everything from scratch” role.
The main focus is working with legacy systems, understanding existing architecture, supporting ongoing development, fixing issues, and gradually improving the platform together with the team.

## Requirements
* Min. 5+ years of commercial experience with C# / .NET
* Good experience with legacy enterprise applications
* Experience supporting and improving existing systems
* Solid knowledge of ASP.NET / .NET Core
* Experience with SQL databases
* Frontend experience with Angular or React
* Understanding of APIs and microservices
* Experience with cloud environments is a plus (Azure or AWS)

## Nice to have
* Experience with Docker / CI/CD
* Experience with message brokers or distributed systems
* Understanding of modernizing monolithic applications
* Experience in enterprise or long-term support projects

## Responsibilities
* Support and maintain existing applications
* Analyze and fix production and business issues
* Develop new features in existing systems
* Participate in gradual modernization and refactoring
* Collaborate with product owners, QA, and other developers
* Write clean and maintainable code
* Participate in technical discussions and code reviews

Location: Remote /Ukraine/ Europe preferred
German language — B1-B2 level
English — good working level

The company is building one of the fastest-growing sweepstakes casino platforms on mobile and web - with live products already available on both the App Store and Google Play.
 

Their focus is simple: create highly engaging gaming experiences that players love coming back to. Through strong Live Ops, smart retention systems, and visually polished gameplay experiences, they are scaling quickly in one of the most exciting spaces in gaming.
 

Now they’re looking for a Senior UI/UX Product Designer who can help shape the future of the product experience across mobile and web.
 

If you love designing products that blend gaming, psychology, monetization, and player engagement - this role is for you.
 

What You’ll Do

• Design intuitive, visually polished experiences across mobile and web gaming products
• Create wireframes, user flows, prototypes, and high-fidelity UI in Figma
• Own the design process for new features, tournaments, promotions, and Live Ops campaigns
• Collaborate closely with product managers, developers, analysts, and marketing teams
• Improve onboarding, engagement, retention, and monetization through thoughtful UX decisions
• Evolve and maintain scalable design systems and UI consistency
• Turn product ideas and business goals into smooth, engaging player experiences
• Analyze player behavior and continuously optimize flows based on feedback and data
• Design experiences aligned with Apple App Store and Google Play guidelines
   

What They’re Looking For

• 4+ years of experience in UI/UX or Product Design
• Strong portfolio showcasing mobile apps and web products
• Advanced Figma skills (components, auto-layout, prototyping, design systems)
• Strong understanding of UX principles, user psychology, and product thinking
• Experience designing gaming, social casino, fintech, or other high-engagement consumer products
• Ability to work independently in a fast-moving startup environment
• Excellent communication and collaboration skills
   

Big Plus If You Have

• Experience with Live Ops systems, promotions, or event-driven experiences
• Understanding of retention, engagement, and monetization mechanics
• Experience in social casino or sweepstakes gaming
• Motion design or animation skills
• Experience collaborating closely with developers and managing design handoff
• Knowledge of App Store and Google Play UX standards
   

Why This Opportunity Stands Out

• Work on a live product with real players and measurable impact
• Influence product direction and player experience at scale
• Fast-paced environment with ownership and creative freedom
• Opportunity to shape the future of a growing gaming platform
• Build features used daily by thousands of engaged players worldwide

We're not just a "payment company" — we're scaling a system that transforms complex financial flows into manageable infrastructure.

Who we are

We are a product-driven FinTech infrastructure company building at the intersection of finance and artificial intelligence. Growing at +45% year over year, we develop payment systems, financial audit tools, and analytics platforms. Behind us is a strong technical team with 15+ years of expertise, a modern stack, and a culture where every decision directly shapes the product.

Who we're looking for

Someone who will become a true Product Owner — not a formal manager, but a person who lives and breathes the product. Someone who understands its inner logic, feels the users' pain points, and does whatever it takes to make the system work flawlessly.

We run several parallel directions: payment widgets, an audit platform, analytics tools, and new AI-Native products. You'll need to dive deep into each of them — simultaneously.

A technical background is not required — we have a strong R&D team. But what's critical is the ability to understand how a product works, ask the right questions, and propose solutions. The product's success is in your hands.

What you'll be doing

• Own and scale: take products post-launch and be responsible for their growth and stability. We build the ideas together — after that, it's your product.
• Go deep: understand the logic of each product, its users, and its bottlenecks.
• Run the backlog: manage tasks, track progress, work with Jira / Linear.
• Own quality: monitor product stability and performance. Need QA? We'll hire one. Need resources? You'll have them.
• Drive analytics: collect feedback and turn data into decisions.
• Coordinate: sync teams and stakeholders, bring structure to processes.

What matters to us

• Ability to manage multiple products in parallel without losing depth of focus
• Ownership mindset: "this is my product, and I'm accountable for it"
• Energy and readiness for a startup pace — we move fast and grow faster
• Strong communication: clear thinking, context-sharing, and the ability to align people
• Experience in Product Management is a plus, but not a must. If your background is in Analytics, QA, Business Analysis, or Project Management — and you have the drive — we're on the same path

What we offer

• 🌍 100% Remote — no office, no location constraints
• 🤖 AI-Native products — you'll work with technologies that competitors haven't even started exploring
• 📈 Real impact — every decision you make is visible in the product and drives business results
• 💵 Stability and growth — compensation in USDT, a clear development path, zero bureaucracy
• 🧠 Expert team — professionals with 15+ years of experience you can learn from every day
• 🛠️ Resources — everything you need to make your product succeed

N-iX is looking for a Senior/Lead Ruby Engineer to join the team.

Our client is a leading global provider of 3D models designed for films, games, commercials, architecture, and more. You will be working on exciting and complex problems for the industry-leading 3D content website with millions of customers. Your work will be immediately impactful to our large professional and enterprise customer base. The team’s approach is to provide mentorship and peer reviews while bringing you up to speed on our codebase and business.

Responsibilities:

• Incrementally improve the product experience using a data-driven approach
• Provide direct input to drive the architectural and product direction of 3D projects

Requirements:

• 5+ years of strong full-stack development experience with advanced proficiency in Ruby, capable of learning adjacent technologies quickly.
• Experience designing and implementing robust APIs (REST/JSON: API), integrating services, managing background jobs, and defining distributed-system boundaries.
• Solid foundation in testing best practices, source control (Git/GitHub), and working with relational databases (PostgreSQL/MySQL).
• Demonstrated ability to drive technical solutions and mentor junior team members.
• Upper-intermediate+ English level

Would be a plus:

• Stimulus and Turbo
• Typescript
• JSON:API and GraphQL
• Tailwind
• Experience with AWS
• Previous exposure to Docker, Kubernetes
• Experience building event-driven or message-driven architecture using tools like RabbitMQ and Kafka

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Growth Data Analyst to join our team!

Responsibilities:

• A/B test post-analysis (including statistical review and deep dive);
• Researching for insights, opportunities and growth points aligned with department KPIs;
• Micro-segmentation, offer personalization;
• Customer behavior and product usage analytics (including product, website and mobile app data);
• KPI monitoring and alerting, finding 'why?';
• Developing and maintaining BI dashboards;
• Adhoc analytical requests (segmentation, data export, metric snapshots);
• Brainstorming and collaboration with different business streams;
• Automate recurring analysis tasks to reduce manual overhead.

Requirements:

• At least 2 years of experience in product/ data analytics.
• Strong proficiency in SQL (including advanced queries and window functions).
• Hands-on experience with BI tools (e.g., Tableau, Power BI).
• Expertise in A/B testing: setup, monitoring experiments, and result analysis.
• Understanding of relational database architecture (ClickHouse, PostgreSQL, BigQuery, etc.).
• In-depth knowledge of statistics and hypothesis testing methods.
• Skills in hypothesis validation and data-driven analysis.

Will be plus

• Experience with Data Science tools for automating A/B test analysis is a plus.
• Experience in iGaming or B2C related industry (preferably whale-driven).

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

Are you looking for a dynamic role where you can sharpen your web scraping skills and work with modern technologies? Then this opportunity is for you!

We’re a data-driven team building tools for data collection and analysis, and we’re currently looking for a Python Developer to join us.

🛠️ What You’ll Work With:

• Web scraping tools & libraries: Scrapy, Requests, BeautifulSoup4, Selenium or Playwright
• Working with databases using SQL
• Version control: Git
• Containerization: Docker
• Web frameworks (basic knowledge is enough): Django, FastAPI, or Flask

🌍 Requirements:

• Solid experience with Python and web scraping tools
• Understanding of SQL and Git
• Basic knowledge of Docker and web frameworks
• English level: B1 or higher

✨ What We Offer:

• Competitive salary
• A modern office in Kyiv
• Corporate taxi for safe and easy commuting
• Remote-friendly culture — work from wherever you're most productive
• A talented and supportive team
• Real impact on the product and its development

📩 Interested?
Send us your CV and let’s build something great together!

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QA experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

HOW YOU WILL MAKE AN IMPACT

• Ensure high-quality standards across all customer support interactions
• Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
• Conduct regular calibration sessions to maintain unified evaluation standards
• Review and validate evaluations, identify discrepancies and improvement areas
• Prepare regular reports (weekly/monthly) on quality performance and key metrics
• Analyze recurring issues and provide actionable recommendations
• Participate in the development and update of QC guidelines, scorecards, and internal standards
• Identify inefficiencies and drive continuous improvement of QC processes
• Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
• Contribute to training initiatives based on QC insights
• Provide structured feedback to improve agent performance
• Handle and review disputed evaluations, ensuring fairness and transparency
• Monitor dispute trends and recommend process improvements
• Work with QC and analytics tools; support implementation of automation and AI solutions
• Ensure data accuracy and effectiveness of quality control tools

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of experience in Quality Control, QA, or Customer Support Quality in Igaming
• Strong understanding of QA processes, scorecards, and calibration
• Experience working with analytics, reporting, and QA tools
• Excellent attention to detail and analytical thinking
• Strong communication and feedback skills
• Ability to manage multiple priorities in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)