Jobs at Djinni

About the Project

We are looking for a Senior Full Stack Developer (Java + React) to join a long-term product team developing HubSpot, one of the world's leading CRM platforms. HubSpot helps businesses grow by bringing together marketing, sales, customer service, content management, and operations into a single connected ecosystem. Trusted by thousands of companies worldwide, it enables organizations to attract customers, build long-term relationships, and deliver exceptional customer experiences through scalable, cloud-based solutions.

Tech Stack: Java, React, JavaScript, TypeScript, SQL
 

Requirements

• 5+ years of commercial experience with Java
• 3+ years of commercial experience with React
• Upper-Intermediate English or higher
   

Why this opportunity is interesting

• High ownership. This is a newly established role within the department, offering the opportunity to shape processes, influence technical decisions, and take ownership from the very beginning.
• Long-term project. The roadmap is planned well into 2027, providing stability and long-term growth opportunities.
• Structured onboarding. The company invests several weeks in onboarding and provides comprehensive documentation to help new team members ramp up quickly.
• Strong engineering community. You'll collaborate with experienced international teams, including several Digis engineers working across different product teams.

What We Offer

• 20 paid vacation days per year
• 5 paid sick leave days per year (no medical certificate required)
• Personalized development plan with training budget
• English course reimbursement
• Company-provided work equipment (laptop and monitor if needed)
• Transparent communication and collaborative culture
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support

Responsibilities

Technical Art & Animation

• Create and optimize 2D and 3D assets for playable ads.
• Work with Blender, Photoshop, and After Effects.
• Use Blender for:
  • Model editing and cleanup
  • Asset optimization
  • Materials, lighting, scaling, and pivot setup
  • Exporting game-ready assets, including GLB files and textures
• Animate UI elements, gameplay feedback, VFX, and characters.
• Integrate visual assets into HTML5 playable ad pipelines.
• Maintain high visual quality while ensuring excellent mobile performance.

Gameplay & Creative Development

• Leverage AI tools and agentic workflows to rapidly create games, gameplay systems, animations, assets, and interactive experiences.
• Write, modify, and debug JavaScript and TypeScript code to:
  • Control gameplay behavior
  • Fine-tune timing, pacing, and player feedback
  • Connect visuals with interaction logic
  • Deliver polished game feel, responsiveness, and satisfying player experiences
• Work with AI coding assistants and emerging creative development tools.
• Contribute to rapid prototyping and AI-assisted game development workflows.
• Explore and adopt new AI technologies for game creation, animation, and interactive content development.

Required Qualifications

• 3+ years of experience in Technical Art, Game Art, Playables, or Interactive Design.
• 3+ years of hands-on experience with Blender for creating game-ready 3D assets.
• 2+ years of experience developing interactive HTML5 playable ads using web-based game frameworks.
• Experience in the mobile gaming industry.
• Proficiency with:
  • HTML5
  • JavaScript / TypeScript
  • Node.js
  • Pixi.js
  • Three.js
  • GitHub (required)
• Strong understanding of game mechanics, game feel, player feedback, and gameplay polish.
• Experience creating mobile game animations, UI animations, VFX, and gameplay feedback systems.
• Experience using AI tools, agentic workflows, and AI coding assistants.
• Solid understanding of mobile optimization and performance constraints for lightweight playable ads.

Nice to Have

• Experience with Unity or Unreal Engine.
• Experience with GLSL or custom shader development.
• Passion for experimenting with emerging AI technologies and pushing creative boundaries in game development.

We are looking for a skilled Frontend Javascript Developer.

Our customer:
The company develops advanced embedded WebUIs for networked devices.

Technology stack: 

AngularJS, Node.js, and JSON-RPC.
The project is currently in the early stages of transitioning to a modern modular architecture using the Vue 3 Composition API with a Feature-Sliced ​​Design (FSD) approach.

Requirements:
- At least 3 years experience in strong JS development;
- AngularJS competence is a big advantage;
- Strong experience with Vue;
- Experience in HTTP/HTTPS communication, REST, WebSockets etc.;
- CSS knowledge is required, SASS framework an advantage;
- Excellent impersonal skills;
- Problem solving, analytical and numerical skills;
- English - Upper-Intermediate.

We offer:

- 5-day working week, 8-hour working day, flexible schedule;

- No time tracker;

- Competitive salary;

- Work-life balance;

- Remote work;

- Standard social guarantees: annual leave, sick days, state holidays;

- We understand the value of knowledge and training, so if you will find interesting and useful courses for yourself, we will pay for them;

- We value life and work time therefore all issues are resolved on the spot without unnecessary bureaucracy.

We’re looking for a Junior Talent Acquisition Coordinator to support recruitment for the Canadian market.

This role is ideal for someone who enjoys taking ownership, communicates confidently in English, and is excited to build a career in an international company. You’ll manage the recruitment process independently while receiving guidance and support from the team whenever needed.

As our company continues to grow, you’ll also have the opportunity to expand your responsibilities into digital marketing, making this an excellent role for someone looking for long-term career development.

What You’ll Do

• Manage recruitment for assigned positions.
• Create and publish job postings on various hiring platforms.
• Review resumes and identify qualified candidates.
• Conduct initial screening interviews in English.
• Schedule interviews and coordinate the hiring process.
• Maintain regular communication with candidates and ensure a positive candidate experience.
• Keep candidate records organized and up to date.

What We’re Looking For

• Upper-Intermediate or Advanced English (B2+).
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage your own priorities.
• Self-motivated, proactive, and eager to learn.
• Previous experience in recruitment, HR, sales, customer service, or administration is a plus, but we’re happy to train the right person with the right attitude.

What We Offer

• Fully remote work.
• Competitive compensation.
• High level of autonomy and ownership.
• Direct impact on the company’s growth.
• Supportive international team.
• Clear opportunities for professional growth, including the chance to develop skills in digital marketing.

Our partner, a fast-growing B2C company in the iGaming industry, is looking for a proactive and customer-oriented VIP Manager to join their team.

In this role, you will be responsible for building long-term relationships with high-value players, delivering an exceptional customer experience, and driving customer loyalty through personalized communication and retention strategies. You will play a key role in ensuring VIP players receive premium support and tailored solutions that maximize their engagement and lifetime value. 

 

Responsibilities

• Manage a portfolio of VIP players and build strong, long-term relationships.
• Provide exceptional customer support through chat, email, and messengers.
• Monitor player activity and identify opportunities to improve engagement and retention.
• Develop personalized offers, promotions, and loyalty campaigns based on player preferences.
• Reactivate inactive VIP players through tailored communication.
• Handle escalations and resolve customer issues promptly and professionally.
• Work closely with CRM, Payments, Customer Support, Fraud, and Marketing teams.
• Maintain accurate records of customer interactions in the CRM system.
• Analyze VIP player behavior and provide insights to optimize retention strategies.

Requirements

• 1+ year of experience in VIP Management, Customer Success, Account Management, Customer Support, or Retention within iGaming.
• Excellent communication and interpersonal skills.
• Advanced English (B2–C1); additional languages are a strong advantage.
• Strong customer-centric mindset and problem-solving skills.
• Ability to build trust and maintain long-term client relationships.
• Experience working with CRM systems.
• Ability to multitask in a fast-paced environment.
• Analytical thinking and attention to detail.

Remote | Spanish C1+ | Product IT Company
 

We are helping our partner, a growing product-focused IT company, find a Sales Manager to support and expand their presence in the Spanish market.

This is not a role focused on aggressive sales tactics, rigid scripts, or endless cold prospecting from scratch.

We’re looking for someone who genuinely enjoys working with people, thrives in conversations, and wants to grow within an international business environment while becoming an expert in a valuable product.

About the Role

This position sits somewhere between Sales, Account Management, and Customer Success.

We’re not simply looking for someone who can sell.

We’re looking for someone who wants to understand customers, identify their needs, help them find the right solutions, and build long-term relationships based on trust.

What You’ll Do

• Communicate with customers across the Spanish market.
• Introduce and explain the product’s features and capabilities.
• Work with existing customers to maximize product value.
• Re-engage customers who have stopped using the platform.
• Reach out to potential customers using prepared contact databases.
• Conduct phone calls, online meetings, and day-to-day customer communication.
• Maintain accurate records in the CRM system.
• Identify customer needs and recommend appropriate solutions.
• Collect and share customer feedback with the Product Team.
• Contribute to the growth and development of the company’s Spanish market operations.

Who We’re Looking For

We would love to hear from you if you:

• Have Spanish language proficiency at C1 level or higher.
• Communicate confidently and naturally with different types of people.
• Enjoy building relationships and earning customer trust.
• Have experience in Sales, Account Management, Customer Success, Customer Support, Client Relations, or Call Center environments.
• Are comfortable working with both existing and potential customers.
• Enjoy learning new products and understanding customer businesses.
• Are motivated by personal and professional growth.

Nice to Have

• Living in Spain or previous experience living in Spain.
• Experience working with B2B customers.
• Experience selling to or supporting Spanish-speaking markets.

• Familiarity with the Spanish business culture and communication style.

   

What Matters Most

More than previous experience, we value people who:

• Take ownership and responsibility for their work.
• Are proactive and solution-oriented.
• Enjoy learning and continuous development.
• Are curious and ask thoughtful questions.
• Work collaboratively and support their teammates.
• Respect customers and colleagues.

• Are interested in building long-term relationships rather than chasing short-term wins.

   

What the Company Offers

• A role within a product-focused IT company.
• The opportunity to contribute to the growth of an international market.
• Full product training and ongoing support from the team.
• Real opportunities for career development and internal growth.
• A culture built on trust, ownership, learning, and initiative.
• Fully remote work format.

• Competitive fixed salary plus performance-based bonuses.

   

Why This Opportunity?

This role is ideal for someone who wants more than a traditional sales position.

You’ll have the opportunity to become a trusted advisor for customers, help shape the company’s growth in Spain, and develop your career within a supportive and ambitious team.

If you’re excited about working with the Spanish market, building meaningful customer relationships, and growing alongside a strong product business, we’d love to meet you.

We are looking for a Senior / Lead Full Stack Engineer to join our engineering team and take ownership of the frontend architecture and user experience of our platform. 

You will work closely with product managers, designers, backend engineers, and company leadership to build intuitive, high-performance applications used by insurance and financial operations teams. 

This is a hands-on engineering role for someone who enjoys solving complex product challenges, setting technical direction, and delivering high-quality software in a fast-moving startup environment. 

Responsibilities 

• Design and develop scalable frontend applications using React and TypeScript 
• Own frontend architecture and drive technical decisions across the product 
• Build complex data-intensive user interfaces and financial workflows 
• Collaborate closely with product and design teams to translate business requirements into elegant solutions 
• Improve application performance, reliability, and maintainability 
• Establish frontend best practices, coding standards, and testing strategies 
• Participate in architecture discussions across frontend and backend systems 
• Mentor other engineers and contribute to a strong engineering culture 
• Take ownership of features from concept through production deployment 

Requirements:

• 7+ years of professional software engineering experience 
• Strong expertise in Node JS, React, TypeScript, and modern frontend architecture 
• Experience building complex SaaS or B2B products 
• Deep understanding of state management, performance optimization, and frontend scalability 
• Experience working closely with product and design teams 
• Strong understanding of APIs and backend integration 
• Experience with testing frameworks and automated testing practices 
• Ability to work independently and drive projects with minimal supervision 
• Experience as a Tech Lead, in startups preferred.
• Excellent communication skills in English 

Nice to Have:

• Experience with Next.js 
• Experience in Fintech, Insurtech, Banking, Payments, or Financial Systems 
• Experience working in startup environments 
• Familiarity with Node.js and backend development 
• Experience with AWS and cloud-native applications 
• Exposure to AI-powered products and workflows 

What We Offer 

• Opportunity to join an early-stage company with significant growth potential 
• High level of ownership and impact 
• Direct collaboration with founders and product leadership 
• Modern technology stack and engineering culture 
• Remote-first environment 
• Competitive compensation package 

DID Global is an international company providing premium IP telephony solutions for businesses around the world. We help companies improve communication, reduce costs, and grow faster.

We're looking for a proactive person who enjoys communicating with people, finding new business opportunities, and building long-term partnerships. If you like international sales and want to work in a team where your ideas matter, we'd love to meet you.
 

What you'll do:

• Find new B2B clients through LinkedIn, Telegram, partner communities, forums, and other outbound channels.
• Build and manage your own sales pipeline.
• Communicate with international clients via LinkedIn, email, Telegram, and other messengers. Calls and online meetings are also part of the job when needed.
• Understand client needs and offer the right VoIP solutions.
• Prepare commercial offers, negotiate, and close deals.
• Keep CRM updated and achieve sales goals.
   

We'd love to meet you if you have:

• 2+ years of experience in B2B Sales or the VoIP industry.
• English at B2+ level for communication with international clients (both written and spoken).
• Fluent Ukrainian for communication with part of our client base.
• Experience with outbound sales.
• Good communication and negotiation skills.
• Experience working with CRM systems.
• Self-motivation, responsibility, and a results-driven mindset.
   

What we offer:

• Fully remote work.
• Monday–Friday, 10:00–19:00 (Kyiv time).
• Official or unofficial employment.
• Medical insurance.
• Corporate psychologist.
• Company-paid English classes.
• Paid vacation.
• Career growth opportunities in an international company.
• Friendly team, open communication, and support from colleagues.
   

Why people enjoy working with us

• No micromanagement — we trust our team.
• No time trackers or screen monitoring.
• We focus on results, not on controlling every step.
• Freedom to organize your work and try your own ideas.
• Daily communication with international clients and real opportunities for professional growth.
• A friendly atmosphere where people support each other and enjoy working together.
   

If you're looking for a company where you can grow, work with international markets, and be valued for your results, we'd be happy to hear from you.

Requirements:

• Minimum of 4 years of experience in PPC performance marketing.
• Hands-on experience with both Google Ads and Meta Ads, including campaign setup, optimization, and strategic planning.
• Experience in the eCommerce vertical, managing accounts with a minimum monthly ad spend of $200K.
• Knowledge and practical experience working with AI tools, including Claude.
• High level of spoken and written English.
• Experience building and presenting client-facing presentations and performance reports.
• Experience working with clients in the US market.

Role & Responsibilities:

• Manage and execute paid media activities across 4-5 client accounts.
• Launch, optimize, and scale campaigns across multiple platforms, primarily Meta Ads and Google Ads.
• Monitor performance, analyze data, and identify growth opportunities.
• Prepare client presentations, performance reports, and strategic recommendations.
• Work closely with the PPC Team Leader, who will define the overall strategy and direction for each account.
• Execute the agreed strategy, manage day-to-day campaign operations, and proactively identify opportunities for improvement.
• Collaborate with creative, design, and account management teams to maximize performance across all channels.

Reporting Structure:
This role reports directly to the PPC Team Leader. The Team Leader will own the strategic direction of the accounts, while the Campaign Manager will be responsible for the day-to-day execution, optimization, and performance management of the campaigns.

Project Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Job Description

3+ years of developing and bolstering automated QA systems and associated test strategies
Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
Understanding of Page Object pattern, knowledge of other automation patterns;
Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
Experience in QA methodologies, a clear understanding of QA processes and artifacts;
Experience with Scrum/Agile;
Good communication and problem-solving skills;
Excellent written and verbal English communication skills, developed interpersonal skills;
Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Responsibilities:

Working with the solid automation test framework and infrastructure;
Developing new and updating existing automation scripts;
Code review;
Debugging issues and creating bug reports;
Documentation creation;
Communication with international teams (US, UK)
Manual work: about 20%

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

We are currently looking for a Motion Designer/Video Editor who will work on creative videos for social media, supporting e-commerce and R&D projects.

We are growing rapidly and launching new projects, so you’ll have the opportunity to apply your skills, experiment with formats and styles, test creative ideas, and collaborate with the marketing team to create attention-grabbing videos.
 

Your future responsibilities: 

• Create advertising creatives based on briefs.
• Adapt videos for different platforms and localizations.
• Work with existing projects (collections) and create their variations.
• Generate videos using AI tools.
• Animate static layouts and graphics.
   

What you’ll need:

• At least 1 year of experience in motion design.
• Strong proficiency in Adobe After Effects (masks, shapes, tracking, keyframing & timing, color correction).
• Understanding of dynamic editing, composition, and rhythm principles.
• Experience working with plugins, scripts, and expressions.
• English level: Pre-Intermediate+ or higher.
• Strong attention to detail and the ability to organize your workflow effectively.
• Willingness to learn quickly
   

It would be great if you also:

• Experience in graphic design or creating videos for TikTok TikTok / Instagram Instagram.
• Basic skills in Adobe Illustrator, Adobe Photoshop, and Figma Figma.
• Experience working with AI tools for photo/video generation.
   

What awaits you at BetterMe:
A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Work format. Full-time remote work.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Softcery builds advanced AI systems for B2B SaaS companies. We partner with founders in the US and UK to design, build, and scale production-ready AI solutions that solve real business challenges. Our team focuses on complex AI engineering — systems that are technically robust, business-aligned, and built to scale. We combine deep technical expertise with strong product thinking, helping companies move from AI ambition to real, production impact.

We are looking for a Trainee/Junior Full-Stack Developer who is genuinely passionate about programming, loves building things, and wants to grow fast in a team that works on real AI-powered products. You will work across frontend and backend, contribute to AI integrations, and get hands-on experience with modern development practices.

What You'll Do:

• Build and maintain features across frontend and backend — stack depends on the project, and we'll help you grow into what's needed.
• Contribute to AI integrations — work with LLM APIs, help build AI-powered tools, and assist with automation workflows.
• Support marketing tasks — build landing pages, web components, and lightweight internal tools.
• Write clean, maintainable code with an eye for architecture, not just functionality.
• Learn and apply Python for AI-related tasks and internal tooling as you grow in the role.
• Work alongside experienced engineers — ship code to real products from day one.

What We're Looking For:

• Strong motivation for programming itself — you build things because you love it, not just for the job.
• Own pet projects — we want to see what you've built on your own time.
• Hands-on experience with React and Node.js — even if from pet projects.
• Vibe coding skills — you use AI tools to move fast and build smart.
• Interest in software architecture — you care about how things are built, not just that they work. Clean architecture and DDD are concepts you're drawn to.
• Openness to learning Python and new technologies — you're not afraid to pick up what the project needs.
• Familiarity with Git and basic version control workflows.
• English — Upper-Intermediate+ or higher.

Nice to Have:

• Experience contributing to a team project (even open source or hackathons).

What We Offer:

• Structured onboarding & mentorship — a clear onboarding plan, documented workflows, and a team that has your back.
• Flexible remote schedule — work from wherever and whenever you're most productive.
• Learning budget — we cover books, courses, English lessons, and AI tools for your professional growth.
• Full accounting support — so you can focus on the work, not the paperwork.
• Time off — 20 paid vacation days, 12 sick days, 2 paid period leave days/month (for women), and your birthday off.
• IT Cluster membership — access to professional events and networking opportunities in the local tech community.

🔁 Hiring Process: Screening → Test Task → Final Interview.

If you love coding, build things on your own, and want to grow in a team that works on real AI products — we'd love to meet you 👋

🇨🇦 Easy Renovation (https://easyrenovation.ca/) specializes in high-quality interior renovations across the GTA and surrounding areas. As our brand continues to grow, we are looking for a Marketing & Talent Acquisition Coordinator to support our digital marketing initiatives, SEO efforts, and recruitment activities.

Key Responsibilities

- Marketing & SEO

• Write SEO-optimized blog posts and website content using AI tools and keyword strategies.
• Conduct backlink outreach to industry blogs, directories, and media platforms.
• Track outreach efforts and monitor link quality and performance.
• Conduct market and competitor research to identify trends and opportunities.
• Support local SEO initiatives and online visibility efforts.

Talent Acquisition Support

• Assist with posting and managing job advertisements on Indeed and other hiring platforms.
• Review incoming applications and identify qualified candidates based on role requirements.
• Conduct initial candidate screenings and screening calls.
• Coordinate interviews and maintain communication with candidates throughout the hiring process.

Qualifications

• Basic knowledge of SEO and digital marketing principles.
• Familiarity with Ahrefs, SEMrush, Google Analytics, or Google Search Console.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using spreadsheets, CRMs, ATS platforms, and basic CMS systems such as WordPress.
• Self-motivated, proactive, and eager to learn.
• Ability to manage multiple priorities in a fast-paced environment.
• Previous sourcing or recruitment experience is an asset.

What We Offer

• Competitive salary and growth opportunities.
• Flexible remote work environment.
• Supportive and collaborative team culture.
• Access to industry-leading tools and learning resources.

Our company Strikersoft with offices in Kyiv, Stockholm, Bucharest and 15 years history, is expanding the team and looking for Embedded Engineer. 

About the project:

This is an embedded/DSP project in the domain of audio processing and networked audio devices.

The work involves real-time audio processing on MCU/DSP platforms (NXP / STM, Cortex-M33), as well as integration of peripherals and network services. The system is designed to operate reliably in challenging environmental conditions, including smoke, dust, low visibility, and poor lighting.

Your responsibilities will Include:

• Solid knowledge of C and C++ for low-level programming.
• Profound understanding of device drivers and MCU hardware I/O interfaces such as SPI, I2C, UART.
• Experience in real-time operating systems (RTOS), especially FreeRTOS.
• Good working knowledge of Git version control.
• Understanding of TCP/IP client-server architecture and practical experience in network programming.
• Familiarity with radio electronics and digital radio systems.
• Proficiency in English for technical communication.
• Hands-on experience in Python development.
• Practical experience in designing and building electronic devices.

Desired skills:

• Understanding of principles for writing multithreaded, high-performance scripts in Python and C/C++.
• Experience with packet radio programming.
• Familiarity with TI Code Composer Studio or Eclipse IDE.
• Experience in developing application software for wireless networking technologies such as BLE.
• Experience in application software and driver development for wireless devices (e.g., GPS, narrowband packet radio).
• Experience in application software and driver development for MEMS sensors (e.g., 3D accelerometers).
• Ability to develop software across various operating systems including Windows, Linux, iOS, Android.
• Strong foundational knowledge in electronics.

We propose:

We propose a decent level of autonomy together with responsibility and empowerment. Low bureaucracy and fast movement. Working with us is a great opportunity to see your outcomes and the value of your activities right away.

• 8 hours working day/5 days working week;
• Paid vacations (20 working days);
• Compensation for sick leaves (15 working days);
• We offer flexible working hours because we believe in a perfect work-life balance;
• Opportunity for professional and career growth;
• Comfortable office with good transport accessibility for public and private transport, and good nearby infrastructure. 

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.