Jobs at Djinni

Job Description

• 6+ years of experience in cloud infrastructure architecture and DevSecOps, with a specialized focus on Microsoft Azure enterprise environments.
• Strong proficiency in Infrastructure as Code (IaC) utilizing Terraform and Azure Resource Manager (AzureRM).
• Deep expertise in designing, automating, and maintaining continuous integration and continuous delivery (CI/CD) pipelines via Azure DevOps and Azure Pipelines.
• Proven experience in containerization and cloud orchestration using Azure Container Registry (ACR), Helm 3.x charts, and Alpine Linux container images.
• Expert-level knowledge of cloud security, networking, Web Application Firewall (WAF) configuration, Azure Defender scanning, Azure Key Vault secrets management, and Azure RBAC authorization models.
• Solid background in observability, centralized log management, and performance analytics using Azure Monitor, Azure Application Insights, and Log Analytics.
• Practical experience integrating static code quality gates (SonarQube) and automated test management tools within deployment pipelines.
• Solid understanding of underlying cloud database and messaging infrastructure, including Azure SQL Managed Instance, Snowflake, Redis Cache, and Azure Service Bus.
• Self-organized personality with strong verbal/written communication skills for leading cloud engineering teams and presenting architectural solutions to technical stakeholders..

Job Responsibilities

• Define the end-to-end cloud infrastructure topology, environment strategies (Dev, QA, UAT, Prod), and DevSecOps deployment frameworks.
• Build, configure, and manage scalable Infrastructure as Code (IaC) modules using Terraform for cloud resource provisioning.
• Design, build, and maintain automated CI/CD pipelines in Azure DevOps to support Angular frontend builds, .NET 8 backend microservices, and Python AI components.
• Configure and manage container repositories, image vulnerability scanning, and release orchestration via ACR and Helm 3.x.
• Implement comprehensive monitoring, metrics collection, log aggregation, and alert management frameworks across all active cloud environments.
• Address cloud infrastructure security risks, managing network boundaries, WAF rules, identity access controls (Azure Entra External ID), and secret rotation schemes.
• Apply automation techniques to streamline dynamic feature flag management, app configurations, and multi-tenant resource provisioning.
• Deliver technical leadership to DevOps engineers, conduct rigorous infrastructure reviews, and collaborate directly with backend leads, frontend architects, and product managers.

Department/Project Description

Our client is developing an advanced industrial asset intelligence platform engineered to drive digital aftermarket transformation and equipment lifecycle monetization. The system integrates edge hardware telemetry, on-premise production software, cloud data warehouses, and generative AI to deliver a unified real-time asset tracking, service optimization, and aftermarket commerce experience for factory operators, field service engineers, and distributors.
The platform architecture centers on a multi-tenant Microsoft Azure cloud foundation anchored by Azure App Services, Static Web Apps, Azure Container Registry (ACR), Alpine Linux container environments, Helm 3.x charts, Snowflake data warehousing, and Azure OpenAI Service.
The engineering initiative focuses on architecting automated Infrastructure as Code (IaC) with Terraform, establishing enterprise CI/CD pipelines via Azure DevOps, configuring Web Application Firewalls (WAF) and Azure Defender, integrating static code security analysis (SonarQube), and managing end-to-end observability (Azure Monitor, Application Insights, Log Analytics) across Dev, QA, UAT, and Production environments.

We are launching a new, standalone direction focused on affiliate lead generation and partner networking.
This is not a classic Affiliate Manager role. The position is centered around first contact, relationship-building, and lead generation, with strong emphasis on personal presentation, communication skills, and networking ability.

The Affiliate Lead Generator represents the company at international events, online platforms, and in direct communication with potential partners.

HOW YOU WILL MAKE AN IMPACT

• Generate a steady flow of new affiliate leads
• Establish first contact with potential partners (online and offline)
• Warm up and pre-qualify partners before handoff to the Affiliate team
• Actively communicate with affiliates via messengers, social platforms, and email
• Attend international industry events (e.g. Sigma, SBC, etc.) and participate in live networking
• Represent the company in a professional, confident, and engaging manner

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Well-groomed, presentable, modern appearance
• Confident and comfortable in public and online communication
• Strong interpersonal and communication skill
• Ability to build rapport quickly and naturally
• Comfortable with networking, live conversations, and follow-up messaging
• Good conversational English (spoken communication is essential)
• Willingness and availability to travel internationally

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re an experienced affiliate team with a solid internal setup — our own brands, in-house analytics, creative and product teams, and years of media buying expertise. Now we’re looking for a Media Buyer who’s ready to take on traffic acquisition hands-on, run tests, and optimize campaigns across multiple channels. You’re someone who’s data-driven, curious, and always looking for ways to scale what works — while keeping performance metrics in check.

HOW YOU WILL MAKE AN IMPACT:

• Launch, analyze, and optimize paid traffic campaigns across multiple channels;
• Scale campaigns while maintaining target ROI and CPA;
• Test new traffic sources, funnels, and performance strategies;
• Generate hypotheses and improve buying tactics based on data;
• Prepare briefs for creatives with clear testing logic;
• Monitor campaign metrics and report actionable insights;
• Collaborate with analytics, design, and product teams;

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1+ years of hands-on media buying experience;
• Solid understanding of performance marketing metrics (CPA, ROI, ROAS, LTV, etc.);
• Experience managing multiple traffic sources simultaneously;
• Proven ability to scale profitable campaigns;
• Strong analytical mindset and decision-making based on data;
• Team player with ownership mindset and a drive for results.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a CRM Team Lead to become a key member of our dynamic team. In this role, you will be responsible not only for developing and executing CRM and retention strategies but also for leading and mentoring a team of CRM specialists to achieve ambitious business goals.

HOW YOU WILL MAKE AN IMPACT

• Build and develop CRM and retention strategies for casino products
• Develop player lifecycle campaigns: onboarding, retention, reactivation, churn prevention, loyalty
• Create segmentation strategies and personalized communication flows
• Analyze CRM performance metrics including retention, LTV, ARPU, NGR, churn, CTR, and conversion rates
• Optimize communication funnels and player engagement strategies
• Collaborate with Product, VIP, BI, Content, and Dev teams
• Manage and mentor the CRM team
• Conduct 1:1 meetings, performance reviews, and team coaching
• Set KPIs and monitor team performance
• Oversee CRM campaigns across Email, SMS, Push, Onsite, and Messengers
• Work with automation and trigger-based campaigns
• Launch and optimize A/B tests
• Prepare technical tasks for BI and development teams
• Participate in CRM platform improvements and implementations

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years of CRM experience in iGaming
• 1+ year of leadership or team management experience
• Strong understanding of player lifecycle and retention mechanics
• Experience working with Tier-1 / European GEOs
• Hands-on experience with CRM platforms and campaign management
• Strong analytical skills and understanding of CRM metrics
• Experience with multichannel communication strategies
• Ability to work in a fast-paced startup environment
• Strong communication and organizational skills
• English level: Intermediate+ or higher

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT:

Develop and own product vision and strategy aligned with business objectives.
Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

At least 3 years of experience in product gambling companies;
English at the intermediate level and above;
Experience with online casino platforms;
Understanding the regulation of markets and peculiarities of licenses will be a plus;
Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING:

Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a strong VIP Support Team Lead with solid experience in iGaming, Betting, or FinTech who can lead and develop a high-performing VIP Support team while maintaining a premium level of service. The ideal candidate has a deep understanding of VIP support, bonus and retention mechanics, and key service metrics, combined with strong communication and people-management skills. You should be confident handling complex escalations, coaching agents, maintaining high Tone of Voice standards, and working closely with VIP, Risk, Payments, WFM, and QA teams. We’re looking for someone with strong ownership, emotional intelligence, discretion, attention to detail, and the ability to stay calm and make sound decisions in high-stakes situations

HOW YOU WILL MAKE AN IMPACT

1. Team Leadership & Mentorship

• Lead, mentor, and support a team of VIP Support Agents to maintain premium service quality.
• Conduct regular 1-on-1s, deliver constructive feedback, and facilitate agent development.
• Keep the team motivated and aligned on high-touch communication standards.

2. VIP Department & Bonus Alignment

• Work in close sync with VIP Account Managers on personalized bonus offers, exclusive promos, and player retention triggers.
• Maintain a thorough understanding of the VIP bonus policy to guide agents on manual bonus approvals, wagering conditions, and custom compensations.

3. Shift & Operational Planning

• Collaborate in tandem with the Workforce (WFM) Manager to plan, oversee, and optimize 24/7 shift coverage, handovers, and real-time queue flow.
• Act as a senior escalation point for complex player issues, coordinating with Risk, Payment, and VIP teams for rapid resolution.

4. Quality & Tone of Voice

• Audit team interactions to ensure compliance with VIP Tone of Voice, discretion, and problem-solving accuracy.
• Identify performance gaps and conduct targeted coaching sessions alongside the Quality Assurance (QC) team.

5. Documentation & Insights

• Keep internal VIP SOPs, escalation flows, and bonus matrices up to date.
• Track team metrics (SLA, CSAT, FCR), analyze recurring payment/tech blockers, and report actionable insights to upper management.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Customer/VIP Support (iGaming, Betting, or FinTech), with at least 1 year in a Team Lead or Senior role
• Proven people-management skills: ability to lead, mentor, and foster a strong culture within a high-touch support environment.
• Strong written and verbal *communication skills (B2+ / C1)*with an understanding of personalized, tone-of-voice-driven service.
• Solid understanding of VIP service metrics (SLA, CSAT, FCR) and data-driven quality improvement.
• Deep understanding of Gaming bonus structures, retention mechanics, and custom promo policies for high-value players.
• High ownership, discretion, emotional intelligence, and ability to handle high-stakes escalations smoothly.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About Platform DareBay

DareBay is a UGC marketplace platform (Web & Telegram) connecting brands with content creators via automated, metric-based challenges and contests. We are in the pre-release stage - the product is live, scaling fast, and you will see the direct impact of your work immediately.

The Role

We are looking for a Data Engineer (2–4 years of exp.) to own, audit, and scale our data infrastructure. You will maintain data platforms under growing client loads, working closely with the CTO, Backend team, and Data Analysts.

Key Responsibilities:

• Audit, optimize, and maintain the existing data infrastructure.
• Build and scale reliable batch/streaming ETL/ELT pipelines.

• Collaborate with the CTO and analytics team to ensure data availability and quality.

   

Technical Stack:

• Core: Python & Advanced SQL (optimization, window functions).
• Processing & Orchestration: Apache Spark / Flink, dbt, Apache Airflow.
• DWH & Lakes: Snowflake / BigQuery / Redshift, ClickHouse (OLAP), Apache Iceberg.
• Streaming & Infra: Apache Kafka, Docker, Kubernetes, CI/CD.
• Data Quality: Great Expectations / Soda / Monte Carlo.

• Pluses: Java, Grafana/Prometheus, Telegram Bot API.

   

Requirements:

• 2–4 years of commercial Data Engineering experience.
• English: Upper-Intermediate (for documentation and tech communication).

• Ability to work closely with cross-functional teams (CTO, Backend, Analytics).

   

What We Offer:

• Remote-first format & flexible hours.
• Direct impact on architecture at an early scaling stage.
• Direct collaboration with the core team (CTO).

About the project:

This is your opportunity to make a real impact on a large-scale Healthcare product — bridging manual testing expertise and automation to raise the quality bar for features that affect real patients and care providers. Working alongside a strong team of Senior Manual QAs, you will transform deep domain knowledge into reliable automated scenarios that the whole team can trust.

A new team member will be in charge of:

• Own the analysis of requirements and user stories during planning to surface logic gaps and edge cases before development begins.
• Drive manual testing for newly developed features and system updates, ensuring quality at every release.
• Build and maintain robust UI automated tests using C#, Playwright, and NUnit within the established framework architecture.
• Ensure the reliability of daily and nightly automation runs by monitoring logs, diagnosing failures, and independently resolving flaky tests.

Does this relate to you?

• Commercial experience: 3+ years.
• Programming Skills: Solid foundational understanding of C#.
• UI Test Automation: Proven commercial experience using Playwright, including expertise in efficient locator strategies, timeout management, browser contexts, and network request interception (equivalent experience with Selenium WebDriver or Cypress is also accepted).
• Testing Frameworks: Practical, hands-on experience with NUnit, encompassing test attributes, parameterization, and a clear understanding of the test execution lifecycle.
• Manual QA Expertise: Strong command of test design techniques, exploratory testing methodologies, and the ability to create clear, concise test documentation.
• Infrastructure & CI/CD: Proficiency in Git (including branching strategies and Pull Requests) coupled with a basic working knowledge of CI/CD processes, such as triggering pipelines and analyzing reports in tools like Azure DevOps, Jenkins, or GitLab.
• Product-Oriented Thinking: Capacity to grasp the broader vision of our Healthcare product, understand the “why” behind specific features, and continuously advocate for the best possible user experience.
• Proactive Ownership: A self-starter mentality. You take full ownership of your work, actively identify opportunities to enhance QA processes, and consistently propose solutions rather than merely highlighting problems.
• Analytical Problem-Solving: Capable of independently debugging code and accurately differentiating between genuine system bugs and automation script failures.
• Agile Mindset: Demonstrated experience thriving in iterative development environments and smoothly adapting to shifting requirements.
• AI Tool Utilization: Practical experience leveraging AI-assisted tools (e.g., GitHub Copilot, ChatGPT, or similar) to expedite test script creation, debugging, and documentation.
• English: Upper-Intermediate or above.

Nice to Have:

• API Testing & Automation: Background in manual REST API testing (using Postman or Swagger) or API automation (utilizing Playwright’s API Request context, HttpClient, or RestSharp).

How We Support Your Success:

• Remote or hybrid? The choice is yours. We offer a highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• We invest in your proactive mindset. Access dedicated professional training and development opportunities, customized to align with your career goals.
• Sharpen your cross-cultural communication with our dedicated in-house English tutor.
• Influence our growth and culture. Participate in our Referral Bonus program to get rewarded for bringing top talent to the team, and benefit from our Recognition Reward program, which celebrates and rewards your productivity and contributions as a team member.
• We recognize that life happens outside of work. Enjoy special perks to celebrate your birthdays, weddings, and the arrival of new family members.

• We handle the logistics so you can focus on ownership. Benefit from dedicated invoicing assistance, tech admin support, and proactive People Partnership.

   

Please note: Specific financial allowances, insurance options, and localized administrative support vary by country. We will gladly discuss the tailored package available in your specific location during our conversation!

Ready to try your hand? Send your CV without a doubt!

MyRaif Platform Team is a high-performing mobile development unit organized as discovery squad (Senior Product Owner, Product Designer, System Analyst) working closely with delivery squad supported by Technical Leads (iOS, Android, backend). Our mission is to continuously develop and evolve MyRaif platform — a core enabler that powers multiple teams and drives key business initiatives across the company.

As Senior Product Owner, you will own the end-to-end product lifecycle of MyRaif platform, from discovery through delivery. This platform acts as the foundation for all contributor teams by providing scalable enablers, governance, and guidelines that accelerate their work. You will collaborate closely with MyRaif Platform Owner and technical leads to shape the platform’s roadmap, deliver impactful features, and ensure alignment with strategic goals

Why This Role Is Exciting

• High impact: your decisions influence multiple teams and business units simultaneously.
• Technical depth: work closely with engineering leads to build scalable, robust platform solutions.
• Full ownership: shape a growing platform from discovery to delivery, defining how it evolves.
• Collaborative environment: join a squad that values continuous interaction between product, design, analytics, and engineering.

Your future responsibilities:

• Drive business initiatives through platform capabilities, ensuring alignment with strategic goals
• Lead discovery and delivery of platform features & services that enable other teams to build faster and better
• Shape and evolve core platform components, including:
• Registration & Auth: secure authentication, authorization, and access management across services
• UI Kit: shared design system and component library for consistent, scalable interfaces
• Client Permissions & Roles: flexible access control models supporting diverse user needs
• Digital Signature workflows, compliance and security tools
• Home page & reference UI architecture setting standards for contributor teams
• Third-party SDK integrations ensuring reliability and extensibility
• Technical Infrastructure: autotest frameworks, platform documentation, observability, and CI/CD pipelines
• Manage mobile app release cycle to ensure smooth, timely deployments
• Own and prioritize Platform Team backlog, define priorities, and communicate clearly with stakeholders
• Support the Platform Owner in coordinating Shared MyRaif backlog across teams
• Define and maintain platform governance: rules, guidelines, and best practices for all contributor teams

Your skills and experience:

• Have 3+ years experience as a Product Owner or Senior Product Owner, ideally in mobile or platform products
• Understand technical concepts across iOS, Android, and backend development
• Are comfortable managing end-to-end product development cycles, including discovery and delivery phases
• Can navigate ambiguous, cross-team challenges with structured thinking and clear communication
• Are proactive, curious, and driven to build scalable solutions that empower others
• Have experience creating and enforcing platform governance and guidelines
• Proven experience working with mobile products, including iOS and Android app development environments
• Strong analytical skills with a deep understanding of key product and business metrics
• Expertise in data-driven decision making, including experience with A/B testing and post-test analysis
• Solid grasp of UX/UI principles for mobile applications and prototyping skills
• Experience collaborating with cross-functional teams (development, design, marketing, security, etc.)
• Excellent communication skills, able to clearly articulate ideas and proposals to diverse teams
• Proficiency in writing business requirements, specifications, and product documentation
• Understanding of AI technologies and their potential application in product development and platform enhancement

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank. 
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns. 
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. 
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages. 
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library. 
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs. 
• Career opportunities: we encourage advancement within the bank across functions. 
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes. 
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes. 

Why Raiffeisen Bank? 

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter! 
• One of the largest lenders to the economy and agricultural business among private banks. 
• Recognized as the best employer by EY, Forbes, Robota.ua, Stud-Point, Delo.UA, NV, Odgers, UAFIC. 
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ). 
• One of the largest IT product teams among the country’s banks. 
• One of the largest taxpayers in Ukraine; 6 billion UAH were paid in taxes in 2025. 

Opportunities for Everyone: 

• Raif is guided by principles focused on human development and the well-being of 5,000 employees and over 2.5 million clients. 
• We uphold the principles of diversity, equity, and inclusion. 
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to meet your specific needs. 
• We collaborate with students and experienced professionals alike, creating opportunities for growth at every stage of a career 

You matter at Raif! 

What You'll Gain

• Full ownership of a high-impact Casino product with the autonomy to shape its direction and performance;
• The opportunity to influence key business decisions and contribute directly to company growth;
• Collaboration with leading international providers, partners, and industry experts;
• A dynamic environment where innovation, initiative, and strategic thinking are highly valued;
• Excellent opportunities for professional and leadership growth.

Requirements

• 3+ years of experience as a Casino Lead, Casino Manager, or in a Senior Casino Operations role within the iGaming industry;
• Proven experience managing and growing a Tier-1 casino product with a strong understanding of player behavior, engagement, and retention strategies;
• Deep knowledge of casino operations, game providers, promotional mechanics, tournaments, gamification, and CRM-driven initiatives;
• Strong analytical skills with the ability to make data-driven decisions based on product, commercial, and player performance metrics;
• Experience working with leading game providers and aggregators, including commercial negotiations and partnership management;
• Demonstrated success in launching and optimizing casino campaigns, features, and product initiatives that drive business growth;
• Leadership experience with the ability to coordinate cross-functional teams and manage multiple stakeholders;
• Strategic mindset combined with a hands-on approach to execution;
• Strong problem-solving skills, ownership mentality, and a proactive attitude;
• English proficiency at B2 level or higher.

Responsibilities

• Own and drive the overall Casino product strategy, ensuring sustainable growth and strong commercial performance;
• Manage and optimize the casino portfolio, including game releases, promotional campaigns, tournaments, quests, and seasonal events;
• Analyze key business and product KPIs, identify growth opportunities, and implement data-driven improvements;
• Build and maintain strong relationships with game providers, aggregators, and strategic partners;
• Lead negotiations on commercial terms, exclusive content opportunities, and promotional activities;
• Collaborate closely with CRM, Product, Marketing, VIP, Analytics, and Operations teams to maximize player engagement and revenue;
• Monitor competitor activity, market trends, and emerging opportunities within the iGaming industry;
• Oversee daily casino operations, ensuring a seamless player experience and operational excellence;
• Drive the implementation of new features, gamification mechanics, and product enhancements;
• Define and execute a roadmap focused on acquisition, retention, monetization, and player lifetime value growth.

What We Offer

• Flexible working hours to match your productivity and lifestyle:
  • 08:00–17:00
  • 09:00–18:00
  • 10:00–19:00
  • (your choice)
• 17 paid working days of annual leave (available after 6 months of employment);
• Competitive salary paid in USD;
• Team challenges and corporate events that people genuinely enjoy being part of;
• Real ownership and influence — your decisions will shape the Casino product, drive revenue growth, and impact the future of the company.

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets. We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.

Scale faster. Grow smarter.

Now, we’re looking for a Full Stack Engineer to join our AdTech product team. Someone passionate about building scalable, data-driven systems that power performance marketing automation and analytics.

Key Responsibilities:

• Design, build, and maintain frontend and backend services for the internal AdTech platform.
• Develop Angular (v12+) applications with TypeScript, using reactive patterns (RxJS, Angular Material, reactive forms).
• Implement and optimize state management and change detection for high-performance UI.
• Build and maintain Node.js microservices with TypeScript and RESTful APIs.
• Work with PostgreSQL (TypeORM) and Firestore (NoSQL) for data modeling and storage.
• Implement asynchronous patterns, error handling, and background data processing.
• Integrate with Google Cloud Platform (GCP): Cloud Functions, Firestore, Cloud Storage, and Secret Manager.
• Utilize Redis caching, message queues (RabbitMQ / Pub/Sub), and efficient pagination/filtering for large datasets.
• Collaborate with product, analytics, and QA teams to deliver robust, scalable AdTech solutions.

Requirements:

• 3+ years of experience as a Full Stack Engineer
• Experience with Node.js, Angular (v12+), and TypeScript in production environments
• Strong knowledge of RxJS, Angular Material, and reactive forms
• Experience with state management and change detection optimization
• Experience with microservices architecture and RESTful APIs
• Proficiency with PostgreSQL (TypeORM) and Firestore (NoSQL)
• Understanding of asynchronous patterns and error handling
• Experience deploying and managing Cloud Functions (triggers, logs, monitoring)
• Knowledge of Firestore queries, indexing, and data modeling
• Familiarity with Cloud Storage and Secret Manager
• Docker basics for local development and testing
• Experience with message queues (RabbitMQ or Pub/Sub)
• Redis caching and session management
• Handling large datasets (pagination, filtering, sorting)

Nice to Have

• Experience with ad platform APIs (TikTok Business API, Facebook Graph API, Google Ads API)
• Working knowledge of BigQuery for analytics and data aggregation
• Experience building worker pools and parallel processing pipelines
• Familiarity with CI/CD pipelines and deployment automation
• Understanding of AdTech concepts — campaigns, budgets, pixels, conversions
• Experience with high-volume, real-time data systems

What We Offer

• Hybrid job in Prague/Warsaw or remote
• Competitive compensation
• Flexible working hours: we start our operation day between 9:00 — 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

We are looking for experienced RoR Developer (2+ years) to train AI coding models.

This is not a classic software development role. You will work with real repositories and analyze AI-generated code, finding bugs, edge cases, architectural mistakes, and other failures that an experienced engineer would catch.

What you’ll do

• Work with anonymized real-world repositories.
• Review and test AI-generated code.
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Focus on creative problem-finding rather than traditional feature shipping. 

Requirements

• 2+ years of software engineering experience.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.
• Ability to work independently.
• Strong debugging and code-review skills.
• Legacy-code experience is a plus.
• Education in Computer Science or a related field is a plus.
• English B1+.

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide.

We are looking for an energetic and motivated specialist who is ready to start a career in the CRM team. This position is suitable not only for those looking to gain their first experience in customer communications, analytics, and marketing, but also for candidates who already have basic knowledge and would like to apply it in practice, develop their skills through real-world tasks, and contribute to building effective CRM campaigns.

Responsibilities:
Optimize communication channels (email, SMS) to ensure effective delivery of CRM campaigns.
Develop and conduct A/B tests to improve messaging and increase conversion rates.
Monitor and analyze key performance indicators (KPIs) of CRM initiatives.
Analyze user behavior to identify growth opportunities and improve customer engagement.
Prepare regular reports on campaign performance, customer retention, and other key metrics.
Participate in team planning and workflow organization.
Collaborate with marketing and content teams to ensure a consistent approach to customer communications.
Develop and implement CRM campaigns aimed at improving customer retention and loyalty.
 

What We Expect from You:
Strong motivation to learn and develop in CRM and customer communications.
1 year of experience in the iGaming industry is preferred.
Strong attention to detail and analytical thinking.
Ability to work effectively as part of a team.
Basic knowledge of English would be an advantage.
 

We offer:
-The opportunity for remote work from anywhere in the world.
-A friendly atmosphere and people who love their work.
-Managers interested in team member development.
-20 working days of vacation, 5 days off, and sick leave compensation.
 

About the Role

We are looking for a Retention Specialist who will take ownership of retaining the sports betting audience through a loyalty program, gamification, and event-driven and seasonal campaigns.

This is a full-cycle, hands-on role: you come up with the mechanics yourself, build them in Smartico (segments, journeys, bonuses, gamification), launch them, and analyze the results yourself.

An important part of the context: there is currently no direct lead overseeing this role, so no one will be assigning tasks to you. You will set your own priorities based on the sports calendar, retention metrics, and insights from the data. Later, a Lead of Sports Retention Tribe will join and you will become part of their team, but during the first few months, this role is best suited for someone who does not need daily management.

Vertical specifics: sports retention revolves around the sports calendar. IPL, World Championships, major tournaments, and other key events create peak periods that require preparation weeks in advance. Between these peaks, the audience needs to be retained through regular engagement mechanics. The ability to work effectively within this rhythm is at the core of the role.

Responsibilities
Sports Loyalty Program
Own the sports loyalty program: mechanics, tiers, rewards, and economics.
Continuously develop and optimize the program: identify what drives retention, what does not work, and what should be changed — all backed by data.
Ensure alignment between loyalty and gamification so that the mechanics reinforce rather than conflict with each other.
Gamification
Design and launch gamification mechanics in Smartico: missions, tournaments, achievements, and leaderboards tied to sports events.
Connect gamification with bonus mechanics and the loyalty program.
Iterate based on engagement results: a mechanic either improves the target metric or is discontinued.
Event-Driven and Seasonal Campaigns
Own the sports event calendar: plan campaigns for key events such as IPL, global tournaments, and local peak periods weeks in advance rather than reacting at the last minute.
Manage the full campaign cycle: idea → mechanics → segmentation → setup in Smartico → launch → post-campaign analysis and economics.
Run seasonal campaigns between major peaks to retain and engage regular users during quieter periods.
Prepare briefs for the Content team, including requirements for copy and creatives.
 

Segmentation & Experimentation
Work with sports audience segmentation based on RFM, activity, and lifecycle. Every campaign should have a clearly defined segment — no generic “send to everyone” campaigns.
Use control groups by default: campaign impact should be demonstrated through uplift, not just absolute numbers.
Run A/B tests of mechanics, offers, and communications.
Analytics & Reporting
Regularly monitor retention metrics for sports cohorts using Smartico Data Studio.
Conduct post-campaign analysis for every campaign, including engagement, uplift, bonus costs, and overall campaign economics.
Provide regular reporting to management on the performance of the sports vertical.

The bonus budget is managed at a higher level within the organization. You will plan campaign costs and justify their economics, while final approval remains with the manager.

Role Metrics
Sports cohort retention: D7/D30 redeposit rate among sports bettors.
Event activation: percentage of the user base engaged in event campaigns and their activity during peak periods.
Bonus cost efficiency: campaign uplift versus control groups and cost per retained player.
 

Requirements
2+ years of experience in Retention/CRM within iGaming, including mandatory hands-on experience specifically with the sports betting vertical. Be prepared to discuss 2–3 campaigns: the event, mechanics, target segment, and achieved uplift.
Hands-on experience working with a CRM platform. Smartico is a strong advantage; Optimove, Fast Track, and Symplify are also relevant. You should be comfortable working with segments, journeys, bonus mechanics, and gamification.
Strong understanding of the betting audience: what drives sports bettors, how their behavior differs from casino players, and how their engagement cycle is structured around sporting events.
Solid analytical foundation: cohort analysis, control groups, dashboard interpretation, and basic bonus economics.
High level of autonomy: ability to build your own work plan based on the sports calendar and performance metrics without relying on externally assigned tasks. This will be assessed through a case during the interview.
English: sufficient for reading documentation and handling day-to-day professional correspondence.
 

Nice to Have
Knowledge of the Indian market and cricket audience, particularly IPL as the key annual peak.
Experience launching or relaunching loyalty programs.
Experience with gamification modules such as tournaments, missions, and leaderboards.
Understanding of responsible gaming restrictions related to communications and bonuses.
What We Expect in the First 3 Months

Within the first three months, we expect you to have:

Built and implemented an event calendar covering the next quarter.
Launched several full-cycle campaigns with post-campaign analysis and control groups.
Conducted a diagnostic review of the sports loyalty program and developed a data-backed improvement plan, including its economics.

Performance will be evaluated based on retention metrics and campaign uplift — not on the number of campaigns launched.

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).