Jobs at Djinni

Head of Retention / Retention Team Lead / Senior CRM Manager

About the Role

We are looking for an experienced retention leader to own and evolve our CRM and retention function end-to-end. Depending on your background and ambitions, this role can be shaped as a hands-on Senior Manager, a Team Lead, or a Head of Retention. The core mission remains the same: build a data-driven, multichannel retention engine that drives player engagement, retention, LTV, and sustainable business growth.

Key Responsibilities

Retention Strategy & Lifecycle Management

• Develop and execute the overall retention and CRM strategy across all stages of the player lifecycle.
• Drive onboarding, engagement, reactivation, churn prevention, loyalty, and VIP retention initiatives.
• Build scalable user segmentation frameworks to improve personalization and communication efficiency.
• Define and optimize bonus strategies, promotional mechanics, loyalty programs, and gamification initiatives.
• Identify growth opportunities to increase retention, ARPU, NGR, and customer lifetime value.

CRM Campaign Management

• Design, launch, and optimize multichannel CRM campaigns across Email, SMS, Push Notifications, In-App Messaging, Onsite Communications, and Messengers.
• Develop automated trigger-based communication flows based on user behavior and lifecycle stages.
• Ensure communication strategies align with brand positioning and customer expectations.
• Implement structured A/B testing methodologies and continuously improve campaign performance.

Analytics & Performance Management

• Own and monitor key retention KPIs including:
  • Retention Rate
  • Churn Rate
  • ARPU
  • NGR
  • LTV
  • CTR
  • Conversion Rate
• Analyze player behavior and campaign performance to identify optimization opportunities.
• Collaborate with BI and Data teams to define reporting requirements and actionable dashboards.
• Prepare technical specifications for CRM platform enhancements, automation initiatives, and integrations.

Team Leadership & Cross-Functional Collaboration

• Build, mentor, and develop a high-performing CRM and Retention team.
• Conduct regular 1:1 meetings, performance reviews, coaching sessions, and career development planning.
• Define team KPIs, objectives, and performance standards.
• Collaborate closely with Product, BI, VIP, Support, Marketing, Affiliate, and Platform teams to ensure alignment on retention goals and initiatives.
• Act as the key stakeholder for CRM-related projects and retention-focused product improvements.

Requirements

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Proven understanding of player lifecycle mechanics and retention strategies.
• Experience managing or mentoring team members (1+ year preferred).
• Hands-on experience with CRM platforms, automation tools, and campaign management systems.
• Strong analytical mindset with deep understanding of retention and monetization metrics.
• Experience working with Tier-1 and European GEOs.
• Ability to operate effectively in a fast-paced, growth-oriented environment.
• Excellent communication, organizational, and stakeholder management skills.
• English level: Intermediate+ or higher.

Nice to Have

• Experience managing VIP retention initiatives.
• Experience with loyalty programs and gamification systems.
• Experience launching CRM processes from scratch.
• Experience working with BI tools and advanced segmentation models.

What We Offer

• Flexible working hours and fully remote work format.
• Unlimited vacation policy and paid sick leave.
• Competitive compensation package based on experience and expertise.
• Employee referral bonus program.
• Gifts and rewards for special occasions.
• 50% reimbursement of learning and professional development expenses.
• Sports and wellness compensation program.
• Co-working space reimbursement.
• Team-building activities and corporate events.
• Supportive and collaborative international team environment.

We are hiring for a fast-growing iGaming company operating in Tier-1 markets.

We are looking for a proactive and analytical Senior Casino Manager to oversee daily casino operations, manage casino content and promotions, and ensure a high-quality player experience.

ABOUT THE ROLE

You will take ownership of day-to-day casino operations, including lobby management, game rotation, bonus configuration, and coordination with platform and game providers.

This role combines Casino Operations, Bonus Management, Content Management, and Partner Coordination.

You will work closely with CRM/Retention, Marketing, Tech, Support, QA, and external partners to ensure smooth casino operations.

WHAT YOU WILL DO

• Manage daily online casino operations and ensure service availability
• Monitor casino performance and operational KPIs, investigate anomalies, and coordinate issue resolution
• Control bonus costs, assess promotion performance, and manage bonus abuse risks
• Manage the casino lobby, game categories, content, game selection, and rotation
• Configure promotions and bonus mechanics, including free spins, tournaments, missions, and loyalty programs
• Ensure accurate configuration of bonus rules, eligibility criteria, and limits
• Maintain the promotional calendar together with CRM/Retention
• Coordinate with the casino platform, game providers, and third-party services on connections, updates, commercial terms, availability, and quality
• Assign operational tasks to platform teams and contractors, track delivery, and validate results with QA
• Work with Support and technical teams to resolve issues affecting players
• Maintain clear documentation of casino settings, promotions, and operational procedures

WHAT WE ARE LOOKING FOR

• 3+ years of experience as a Casino Manager within iGaming
• Hands-on experience with casino platform back offices and bonus configuration
• Experience managing casino lobbies, game portfolios, and promotional activities
• Strong understanding of casino operations, bonus economics, and bonus abuse risks
• Ability to interpret dashboards, monitor casino KPIs, and make data-driven decisions
• Experience defining tasks, managing priorities, and overseeing delivery
• Experience managing a small team and coordinating internal teams and external partners
• Familiarity with project management tools
• AI literacy and the ability to use AI tools effectively in daily work
• Strong communication, negotiation, and problem-solving skills
• Attention to detail and accountability for casino and bonus settings
• A collaborative approach, ownership, and focus on results
• Ukrainian or Russian for daily team communication
• English at Intermediate (B1) or Upper-Intermediate (B2) level for communication with external partners

WILL BE A PLUS

• 2+ years of experience in Project Management
• A university degree; practical experience and relevant skills are more important

YOUR INITIAL FOCUS

• Learn the casino platform, back-office tools, bonus mechanics, and operational procedures
• Review casino KPIs, bonus costs, and current promotional activities
• Build working relationships with internal teams, contractors, and providers
• Review lobby structure, game categories, and game rotation practices
• Assess existing operational issues and platform limitations
• Take ownership of daily casino operations and the promotional calendar

WHY JOIN

• Direct impact on casino performance and the player experience
• High level of ownership and autonomy
• Close collaboration with CRM, Marketing, Tech, and Operations teams
• Opportunity to shape casino operations and promotional activities
• An international environment focused on business growth

SouthRivers Data is a data & AI engineering partner. We strengthen the teams of consultancies and end clients across the EU, UK, and North America with senior data and AI engineers.

We're looking for an experienced Data Engineer to drive the development and maintenance of our data platform built on Azure. If you have strong hands-on experience with Databricks and Microsoft Fabric, we'd love to talk to you.

Responsibilities:

• Design, build, and maintain ETL/ELT pipelines using Azure Data Factory / Databricks
• Work with Microsoft Fabric: building data pipelines, lakehouse architecture, and semantic models
• Optimize performance and cost efficiency of data solutions on Azure
• Ensure data quality, reliability, and scalability across pipelines
• Collaborate with data analysts, ML engineers, and product teams to understand data requirements
• Contribute to data architecture design (data modeling, data governance)
• Conduct code reviews and mentor junior/mid-level engineers

Requirements:

• 3+ years of experience in Data Engineering
• Deep expertise in Azure (Data Factory, Synapse, Storage, Key Vault, etc.)
• Hands-on experience with Databricks (Spark, Delta Lake, Unity Catalog)
• Experience with Microsoft Fabric (Lakehouse, Data Pipelines, OneLake)
• Strong proficiency in SQL and Python (or Scala)
• Experience building and optimizing ETL/ELT processes
• Solid understanding of data modeling principles (dimensional modeling, star/snowflake schema)

Nice to Have:

• Experience with CI/CD for data pipelines (Azure DevOps, GitHub Actions)
• Knowledge of Power BI
• Experience in a regulated/enterprise environment
• Microsoft certifications (DP-203, Fabric Analytics Engineer, etc.)

Summary

We are looking for a proactive and results-driven SDR to join Red Rocket Software and help grow our outbound sales pipeline across European markets. In this role, you will be responsible for identifying potential clients, building targeted outreach campaigns, qualifying leads, and booking intro calls for the sales team.

You will work closely with Business Development and Marketing teams to generate new business opportunities for design & development services through LinkedIn outbound, personalized messaging, and strategic prospect research.

Responsibilities

• Build and execute outbound outreach campaigns via LinkedIn and other channels
• Research and identify ICP-fit companies and decision-makers
• Create personalized multi-touch outreach sequences
• Generate and qualify sales opportunities for the sales team
• Book and confirm intro calls with potential clients
• Maintain accurate CRM records and update lead statuses
• Track outreach performance and optimize messaging based on results
• Conduct account research using LinkedIn, company websites, Clutch, and other tools
• Collaborate with Business Development and Marketing teams to improve targeting and messaging
• Run A/B tests for outreach messages and analyze reply rates
• Maintain consistent outreach activity and follow-up discipline

Requirements

Must Have

• 1+ year of experience in SDR / Lead Generation / B2B Outreach roles
• Strong written English (B2+ minimum)
• Experience with LinkedIn Sales Navigator or similar prospecting tools
• Understanding of outbound sales processes and lead qualification
• Experience working with CRM systems (Pipedrive or similar)
• Ability to personalize outreach at scale
• Strong communication and organizational skills
• High level of ownership and self-management

• Ability to handle rejection and stay motivated in outbound environments

   

Nice to Have

• Experience in IT outsourcing, software agencies, or SaaS
• Experience working with European markets (DACH, Poland, Switzerland)
• Familiarity with Apollo, Instantly, Clay, or automation tools
• Understanding of tech buyer personas (CTO, Founder, Head of Product)
• Polish or German language skills

• Startup or agency background

   

What We Expect From You

• Ownership mindset and ability to work independently
• Strong attention to detail
• Consistency in outreach and follow-ups
• Analytical thinking and willingness to improve messaging through data
• Ability to balance outreach volume with personalization quality
• Proactive communication and collaboration with the team

We are looking for a senior frontend engineer to build high-performance 3D scientific visualization directly in the browser.

You will work at the intersection of frontend engineering, GPU programming, and large-scale data visualization. The core challenge is making complex 3D and time-varying datasets interactive in the browser without requiring users to download or fully load them first.

What you will do

• Build browser-based 3D visualization using TypeScript and WebGPU.
• Render large meshes, point clouds, volumetric fields, and other scientific data.
• Integrate visualization with asynchronous and random-access data streaming.
• Design efficient GPU buffer management, caching, and incremental scene updates.
• Build React-based UI around the visualization experience.
• Profile and optimize CPU, GPU, memory, and network performance.

• Work closely with systems, backend, and GPU engineers on end-to-end data delivery.

   

What we are looking for

• Strong production experience with TypeScript / JavaScript.
• Practical experience with WebGPU, or deep WebGL experience with an interest in moving to WebGPU.
• Strong understanding of performance optimization in browser applications.
• Experience with React or another modern frontend framework.
• Good knowledge of vector math, coordinate systems, cameras, transforms, and spatial data structures.

Nice to have

• Experience with Three.js, Babylon.js, vtk.js, React Three Fiber, or custom rendering engines.
• WGSL, GLSL, CUDA, Vulkan, DirectX, or Metal experience.
• Scientific visualization experience with ParaView, VTK, VisIt, or similar tools.
• Volume rendering, isosurfaces, unstructured meshes, point clouds, particles, or large geometry.
• LOD systems, spatial partitioning, octrees, BVHs, or GPU-driven rendering.
• Background in CAD, simulation, geospatial, medical imaging, games, or visualization software.

We are hiring on behalf of our client – an American media company with an office in Warsaw. They run a high-volume, performance-driven newsletter portfolio and drive traffic to advertisers and brand partners through owned channels. Affiliate revenue is a core part of the business, and they need someone to own the partner relationships that make it work.

This is a senior, commercial role. You will be the main point of contact for advertisers, affiliate networks, and affiliate managers — building relationships strong enough that partners bring you their best deals first, before anyone else sees them.

You will own payout negotiation end to end: commission rates, CPAs, rev shares, bonuses. That means reading performance data, spotting where a deal is underpriced, and pushing for better terms – not just accepting what a partner offers. You also own tracking hygiene across campaigns: links, sub-IDs, attribution, making sure nothing breaks and no revenue leaks.

Responsibilities

1. Partner communication & coordination

• Be the main point of contact for advertisers, affiliate networks, and affiliate managers
• Keep promo schedules, offer updates, performance feedback, and follow-ups tight and proactive
• Build strong relationships so partners prioritize us and share better deals first
• Spot new opportunities early and move fast to secure them

2. Payout negotiation & deal management

• Negotiate commission rates, CPAs, rev shares, and bonuses to maximize earnings
• Regularly review terms and push for improvements based on performance data
• Identify underperforming/undervalued deals and renegotiate with clear numbers
• Manage renewals and escalate when terms need to change

3. Tracking, links & execution

• Own tracking links, sub-IDs, parameters, and attribution hygiene across campaigns
• Prepare promo packages for internal teams (links, copy, creatives, instructions)
• Coordinate launches across multiple partners and deadlines at the same time
• Keep clean records of partners, offers, assets, and timelines

4. Performance & growth

• Monitor partner performance and flag where we’re leaving money on the table
• Improve partner workflows so we execute faster and capture more revenue
• Longer-term: industry events and conferences can be part of growth, but near-term focus is performance and revenue impact

Requirements

• 4+ years in affiliate / performance marketing (preferably publisher/traffic side)
• Proven experience negotiating payouts (CPA, rev share, commissions, bonuses) with advertisers or networks
• Strong understanding of tracking (links, sub-IDs, attribution, what breaks conversions)
• Highly organized with a “zero mistakes” mindset
• Strong English (C1+)
• Comfortable managing multiple partners and deadlines in parallel
• Hungry to grow, performance-oriented, and comfortable with occasional irregular hours when needed

Nice to have

• Experience with Impact, CJ, ShareASale (or similar platforms)
• Affiliate network relationships / strong partner Rolodex
• Experience in digital media / newsletter monetization
• Comfortable attending industry events

What we offer

• Competitive salary + performance-based bonuses
• 21 paid vacation days + 14 paid sick leaves
• Warsaw office available (hybrid setup)
• A fast-moving, high-performing team with real ownership and growth opportunities

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role

We are looking for a Senior Data Scientist to develop predictive models and quantitative analytics that power risk-based vulnerability prioritization within a large-scale enterprise security program. You will structure and analyze massive security telemetry datasets, build ML algorithms to eliminate scanning noise and false positives, and establish unified data dashboards to drive adoption of data-driven security governance. The role requires 5+ years of data science experience with direct commercial application to vulnerability management, operating with full autonomy.

What you will do

• Develop predictive models and quantitative analytics to prioritize vulnerabilities based on contextual risk and business impact;
• Structure and analyze massive outputs of security data from across the enterprise ecosystem to support the ASPM framework;
• Create machine learning algorithms or statistical models to automatically identify and filter out scanning noise and false positives;
• Establish a unified data delivery structure and dashboards to drive the adoption of data-driven security governance.

Must haves

• 4+ years of commercial data science experience, operating completely autonomously with no required supervision;
• Advanced proficiency in Python, R, and SQL;
• Experience with machine learning frameworks such as TensorFlow and PyTorch;
• Experience with data visualization tools;
• Commercial experience applying data science to vulnerability management;
• Upper-intermediate English level.

Nice to haves

• Familiarity with Cloud Security Posture Management (CSPM) data outputs (e.g., Wiz).

The benefits of joining us

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process.
• 5-minute introduction video

Synchronous stage – Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates

If it’s a match — you’ll get an offer!

We are looking for an experienced Lead Product Manager to own and drive the development and performance of multiple iGaming brands across Tier-1 markets.

This is a leadership role combinin product strategy, commercial ownership, and team leadership. You will define product priorities, improve player experience and business performance, and work closely with cross-functional teams to drive product growth.

Key Responsibilities:

Own product strategy, roadmap, and performance across multiple iGaming brands
Lead and develop the Product team, setting clear goals and priorities
Analyze key product and business metrics to identify growth opportunities and performance issues
Drive improvements across the full player journey — from registration and deposits to gameplay, retention, and withdrawals
Work closely with CRM, Marketing, Payments, Risk, Analytics, and Technical teams
Monitor competitors, market trends, and player behavior across Tier-1 markets
Work directly with SOFTSWISS and other third-party providers

Requirements:

5+ years of Product Management experience within iGaming
Previous experience as a Senior / Lead Product Manager or Product Lead
Hands-on experience with the SOFTSWISS ecosystem
Strong understanding of online casino products and the full player lifecycle
Good knowledge of key product and commercial metrics
Strong analytical and data-driven approach
Strong stakeholder management and cross-functional collaboration skills
Upper-Intermediate English or higher

Personal Qualities:

Strong ownership and leadership mindset
Commercial and analytical thinking
Proactive and solution-oriented approach
Strong prioritization and decision-making skills
Ability to combine strategic thinking with hands-on execution

About the Role

We are looking for a detail-oriented Risk Manager to support the customer verification process across our products. In this role, you will be responsible for reviewing customer documentation, performing identity verification and due diligence checks, ensuring compliance with internal policies and regulatory requirements, and helping maintain a safe and secure environment.

You will work closely with the AntiFraud, Payments, and Customer Support teams to deliver an efficient verification process while providing a smooth customer experience.

Responsibilities

• Review and verify customer documentation in accordance with internal KYC and AML procedures.
• Identify suspicious activity and escalate high-risk cases to the Risk team.
• Ensure customer accounts meet verification requirements before approval.
• Monitor verification queues and maintain agreed service levels (SLAs).
• Communicate with Customer Support regarding documentation requests and verification outcomes.
• Maintain accurate records of verification decisions and customer interactions.
• Assist with periodic reviews of existing customer accounts.
• Contribute to continuous improvements of KYC processes and operational workflows.
• Stay up to date with regulatory requirements and internal compliance policies.

Requirements

• 1–2+ years of experience in KYC, AML, Risk, Fraud, or Compliance within the iGaming  industry.
• Understanding of KYC, AML, and customer due diligence principles.
• Experience reviewing customer documentation and identifying discrepancies or fraudulent documents.
• Familiarity with identity verification platforms and KYC tools.
• Strong attention to detail and excellent analytical skills.
• Ability to work efficiently in a fast-paced, shift-based environment.
• Good organizational and time management skills.
• Strong written and verbal communication skills in English.
• Ability to handle sensitive customer information with confidentiality and professionalism.

TRENDFORMER is a company with an innovative product — we don’t just make toys! Our professional and creative team has created and launched into the international market our own unique phygital products under the brands PIXIO (pixio.site), HEY CLAY (hey-clay.com), and VOXART (vox.art), which are successfully sold in over 50 countries worldwide.
 

We are currently looking for a Key Account Manager who will be responsible for supporting and developing partnerships with international partners (loyalty agencies, entertainment licensors, and key retailers).
 

Key responsibilities of the Key Account Manager at TRENDFORMER:

• Manage projects within existing entertainment license partnerships;
• Lead the communication with international partners and licensors;
• Coordinate loyalty programs with partners — from mechanics development to rollout control across retail chains;
• Support project sales efforts and coordinate execution: deadlines, budgets, and material approvals with licensors (approval process);
• Analyze campaign results and prepare reporting;
• Build long-term relationships with key partners and identify opportunities to expand cooperation;
• Coordinate cross-functional teams within the company (marketing, logistics, sales) to deliver projects;

• Over time — take part in developing new partnership directions and key negotiations.

   

Our ideal candidate has:

• 5+ years of experience in a client-facing/partnership role (entertainment, licensing, loyalty programs, BTL/promo campaigns, trade marketing, production, or related fields);
• Fluent English (B2+/C1) — daily business communication with international partners;
• Experience in negotiations and end-to-end project management;
• Proactivity and strong communication skills — able not only to execute, but to grow partnerships;
• Strong attention to detail and ability to manage multiple projects simultaneously;
• Passionate about business development;
• Motivation to grow into a business development role;

• Ownership of projects and key client relationships.

   

What we offer:

• The chance to create innovative products with us. Products with impact. Products that kids love;
• Competitive salary;
• An open-door policy;
• Flexible working hours;
• Remote work or the option to work from the office, as preferred;
• Team retreats and informal team bonding;
• Gifts for every team member.
•  

We’d love to have you as part of our team!

We are looking for an experienced Affiliate Manager to join our iGaming team and develop affiliate partnerships across Uzbekistan and LATAM markets.

The main focus of the role is attracting and developing partners who work with Influencer traffic, Telegram, YouTube, Kick, Twitch, and SEO.

Responsibilities

• Search for and acquire new affiliates, webmasters, influencers, and traffic partners;
• Develop partnerships across Uzbekistan and LATAM GEOs;
• Work with traffic sources including Influencers, Telegram, YouTube, Kick, Twitch, and SEO;
• Negotiate commercial terms and partnership models;
• Onboard new partners and support them throughout the cooperation process;
• Build and maintain long-term relationships with affiliates;
• Analyze partner performance and traffic quality;
• Identify opportunities to scale successful partnerships and traffic volumes;
• Monitor competitors, market trends, and new traffic opportunities;
• Collaborate with internal marketing, product, and analytics teams.

Requirements

• Experience as an Affiliate Manager in iGaming / Gambling / Betting;
• Hands-on experience working with at least several of the following traffic sources: Influencers, Telegram, YouTube, Kick, Twitch, SEO;
• Experience with Uzbekistan and/or LATAM GEOs will be a strong advantage;
• Existing network of affiliates, webmasters, influencers, or traffic partners is highly preferred;
• Understanding of key iGaming metrics and affiliate models: CPA, RevShare, Hybrid, FTD, deposits, ROI;
• Strong negotiation and communication skills;
• Ability to independently source, onboard, and develop new partners;
• English — sufficient for communication with international partners. Knowledge of relevant local languages is a plus.

What we offer

• Fully remote work;
• International iGaming product and growing markets;
• Opportunity to work with multiple traffic sources and GEOs;
• Competitive compensation: fixed salary + performance-based bonus;
• Freedom to develop your own partner network and scale successful traffic sources;
• Professional growth within a fast-growing team.

If you have strong affiliate experience in iGaming and know how to find and develop partners across Uzbekistan or LATAM, we’d be happy to talk.

About the Company

Biohackers World is a leading US-based health and wellness company, connecting people through conference & expo events, impactful media channels, and a transformative marketplace which bring together science, wellness, and community. We connect health innovators, visionary speakers, longevity experts, spirituality and health optimization enthusiasts into one transformative experience. We create an immersive environment where ideas are exchanged, collaborations are formed, and the future of health and technology is shaped.

 Mission of the Role

We're seeking a Senior Marketplace Partnerships Manager to build and manage our third-party seller ecosystem. You'll identify, onboard, and nurture brand partners whose products belong in our marketplace—while optimizing their performance and ensuring compliance.

This is an individual contributor role with strategic ownership. You'll report to the Head of Growth and own the full lifecycle: vendor sourcing, commercial negotiation, onboarding, ongoing account management, and performance reporting.

 Key Responsibilities

Vendor Acquisition

• Build and maintain a target list of 100–200 prospective brands across categories: supplements, nootropics, wearables, at-home diagnostics, recovery devices, light therapy, sleep optimization, mental and cognitive health, aesthetic, nutrition protocols and other health and wellness products.
• Conduct proactive outreach (cold email, LinkedIn, intro calls) to generate qualified leads.
• Vet brand product quality, regulatory compliance, and alignment with audience values.
• Convert prospects into active vendors through persuasive pitches and onboarding.
• Analyze marketplace data to identify underrepresented categories or high-demand gaps. Proactively recruit brands to fill those gaps and diversify product offerings.

Commercial Negotiation & Contracting

• Set commission structures by category (typically 10–30% take rate depending on margins and volume).
• Negotiate minimum performance commitments, and payment schedules.
• Draft and manage vendor agreements, including terms for refunds, returns, and brand representation.
• Identify upsell opportunities (featured placements, bundle promotions, event booths).

Onboarding

• Guide vendors through listing setup: product catalogs, images, descriptions, pricing, inventory feeds.
• Coordinate with technical/operations teams on marketplace platform integration (Shopify Plus, WooCommerce).

Account Management

• Serve as primary point of contact for 30–80 active vendors.
• Conduct quarterly business reviews (QBRs) with top performers, sharing sales data and growth recommendations.
• Monitor vendor KPIs: sell-through rates, return rates, customer ratings, response times.
• Address issues quickly: payout discrepancies, stock-outs, customer complaints, listing errors.

Qualifications

• 4–6 years in e-commerce partnerships, marketplace operations, or vendor management
• Proven success building or scaling a third-party seller program with measurable GMV/commission growth
• Comfortable setting commission rates, negotiate terms, and performance commitments
• Familiarity with marketplace platforms (Shopify Plus, WooCommerce, or equivalents)
• Proficient in spreadsheets, dashboards, and basic BI tools for performance analysis
• Clear, persuasive writing and speaking; able to manage vendor expectations professionally

Project Details
Project: Greenfield Accounting Engine
Start: Mid/late October, latest early November 2026
Duration: 6 months with option for extension
Workload: 120–160 hours/month
Location: Remote / Nearshore
Time Zone: Maximum ±1 hour from Germany
Language: English
Team: 5 Backend Developers + 1 Engineering Manager

The project is particularly suitable for experienced backend engineers who are comfortable working in a modern, architecture-driven environment with a strong focus on engineering quality, scalability and structured software delivery.


Developer focus: Kotlin + Spring Boot/WebFlux + AWS + Event Sourcing + DDD + TDD, with very strong software quality standards.

The client is building a new Accounting Engine that will become the central accounting platform for new markets. The solution will process business events such as invoices, receipts and transactions, generate accounting entries, and support reporting and further data-driven analytics.

Must-have

Backend:

• Kotlin
• Spring Boot
• Spring Boot WebFlux
• AWS
• PostgreSQL
• AWS Aurora PostgreSQL
   

Architecture:

• Event Sourcing
• Domain-Driven Design (DDD)
• Modern backend architecture
• Hexagonal Architecture
   

Quality:

• TDD
• Test-driven development
• High test coverage
• Strong software quality standards
• Quality gates
   

🟡 Should-have

• jOOQ
• Flyway
• Hexagonal Architecture
• Greenfield projects
• GitHub
• GitHub-based CI/CD
• SonarCloud
• Experience working with Product Owners
• Delivery-driven development
   

🟢 Nice-to-have

• AI Engineering
• AI-assisted development
• AI Delegated Engineering
• Claude / Cursor
• Basic accounting knowledge

dNovo Group is a Toronto-based digital marketing agency operating since 2011. We work with clients in the legal, medical, and construction industries, delivering integrated digital marketing strategies across SEO, Paid Media, Content Marketing, and Web Development.

We are looking for a Lead Digital Account Manager to lead our Account Managers, oversee key client relationships, and drive strong client performance and retention. This is a senior role for someone ambitious, proactive, and experienced specifically in managing digital marketing clients within an agency environment.

Role Overview

As a Lead Digital Account Manager, you will manage a portfolio of key clients while providing leadership and strategic guidance to our Account Managers. You will oversee SEO and digital marketing strategy, manage client expectations, coordinate delivery across internal teams, and identify opportunities to improve performance and grow accounts. This is not a coordination-only role. You must understand digital marketing deeply, independently assess SEO performance, and confidently guide both clients and Account Managers.

Key Responsibilities

Account Management Leadership

• Lead, coach, and support the Account Management team
• Review account strategy, performance, communication, and client satisfaction
• Set and maintain high standards for client communication and account management
• Support Account Managers with strategy, performance issues, and client escalations
• Ensure accountability and consistent quality across client accounts

Client Relationship Leadership

• Serve as the senior strategic point of contact for key clients
• Lead regular client meetings and performance calls
• Manage client expectations and resolve issues professionally
• Build long-term, trusted client relationships

Digital Strategy & SEO Performance

• Oversee SEO strategies aligned with client business goals
• Identify technical SEO issues, opportunities, and growth areas
• Review website audits and provide actionable recommendations
• Monitor SEO performance and translate key metrics into actionable recommendations tied to client business goals

Cross-Functional Leadership

• Work closely with content creators, developers, designers, and ad managers
• Ensure campaigns are executed accurately and on time
• Maintain high standards of quality and accountability

Growth & Retention

• Take ownership of client satisfaction and retention
• Identify upsell and account growth opportunities
• Proactively recommend improvements and new initiatives
• Identify at-risk accounts early and help resolve issues before they escalate

Qualifications

• 5+ years of client-facing account management experience within a digital marketing agency
• Experience managing, leading, and mentoring Account Managers
• Strong hands-on knowledge of SEO strategy and execution
• Deep understanding of keyword research, technical SEO, content optimization, and analytics
• Proficiency with Google Analytics, Google Search Console, and leading SEO platforms such as SEMrush, Ahrefs, or Moz
• Strong understanding of broader digital marketing, including Paid Media, Content Marketing, and Web Development
• Excellent English communication and presentation skills
• Ability to manage multiple client accounts and priorities in a fast-paced environment
• Strong leadership, analytical, and problem-solving skills
• Highly organized, proactive, and detail-oriented

Preference will be given to candidates based in Canada or those able to consistently work Canadian business hours.

What We Offer

• Long-term opportunity
• Leadership role with direct impact on client and team performance
• Supportive international team
• Performance-driven culture

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Sales Development Representative.
 

Responsibilities:

• Communicate with potential clients via LinkedIn and email (we provide templates and contact lists);
• Handle responses, convert leads conversations into appointments;
• Make calls to prospects as a follow-up step if required;
• Prepare simple weekly and monthly reports;
• Join weekly calls with our team and clients from the US and/or Europe.
   

Ideal Candidate Profile:

• 1+ year of experience in sales, business development, or lead generation;
• Strong written and spoken English (B2/C1);
• Highly organized, proactive, and eager to learn;
• Able to multitask and adapt quickly in a dynamic environment;
• Passionate about growing in sales and business development;
• Results-driven mindset with a focus on exceeding targets and delivering value to clients.

Working conditions:

• Working hours: Monday-Friday, 2 PM to 10 PM (Kyiv time);
• 20 paid vacation days per year and company events.
• A young and friendly team environment.
• Benefits include company guarantees, bonuses, and corporate event.