Jobs at Djinni

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed.

We believe that our people and culture contribute to Syndicode’s ongoing success. Shared principles, including Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, and Flexibility, unify our team. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and can analyze various sources to make sound and timely decisions.

If it sounds like you, apply for our vacancies and become a new Syndicoder!
 

About the role

As a Sales Specialist, you will drive Syndicode’s business growth and expand our market presence by generating new pipeline and opportunities. You’ll work closely with Sales and Marketing peers, and also with Engineering and Delivery teams to ensure the efficiency of the business impact you bring. This role requires curiosity, eagerness to learn, testing new approaches, and, ideally, the natural ability to “sell me this pen”.
 

What you’ll be doing

• Generate new business opportunities via both inbound and outbound lead generation;
• Own the full sales cycle: from prospecting to signing contracts;Identify and reach out to potential leads through LinkedIn, email, Upwork, and other channels;
• Keep accurate records of prospect interactions and maintain CRM systems (e.g., HubSpot);
• Collaborate with hiring, marketing, engineering, project, and delivery teams;
• Share feedback on lead quality, messaging effectiveness, and improvement opportunities;
• Proactively suggest and implement changes to optimize pipeline generation and improve sales performance.

What you’ll need

• 2+ years of professional experience in sales and lead generation, ideally in an IT outsourcing company;
• Proven success in outbound lead generation (LinkedIn, Upwork, etc.);
• Hands-on experience with sales tools like LinkedIn Sales Navigator, Apollo, and CRM systems such as HubSpot;
• Successful track record of pipeline generation — from opportunity research to signing the contracts;
• Excellent organizational skills, critical thinking, and practical problem-solving;
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally;
• Proactive learning mindset and curiosity;
• English proficiency at C1 level or higher.
   

What you’ll get at Syndicode

• 15 days of vacation, 11 days off for holidays, and 20 sick leave days per year
• Fully remote job
• Educational support
• Internal tech meetups
• Continuous feedback within teams and departments
• Top-notch team
• Ability to participate in decision-making and bring new ideas
• Self-management: opportunity to manage your time and plan your activities
• Dynamic fast-growing environment: we react and adapt quickly to the world’s and market changes.

We are looking for an experienced Business Development Manager to help us grow our client base, primarily in the United States, with potential expansion into European markets. Our company focuses on delivering high-quality Custom Software Development and outsourcing services, building long-term partnerships with clients across industries.

Your primary responsibility will be to identify, engage, and close new business opportunities. This is a results-driven role requiring strong knowledge of IT services sales and proven expertise in international business development.

Details:

Contract type: B2B

Schedule: Fully Remote, Full-time

Start: ASAP
Experience: 3+ years
English: upper+

Key Responsibilities:

• Identify and acquire new clients in the U.S. and European markets.
• Develop and execute effective sales strategies for custom software development and outsourcing services.
• Conduct market research to identify prospects, leads, and potential growth opportunities.
• Build and maintain strong, trust-based client relationships.
• Manage the full sales cycle — from lead generation and qualification to contract negotiation and closure.
• Prepare and deliver impactful presentations and tailored proposals.
• Negotiate agreements that ensure both client satisfaction and company profitability.
• Collaborate closely with internal delivery teams to align services with client needs.
• Track sales performance, provide insights, and report progress to management.
• Stay updated on industry trends, market shifts, and competitor activities to adapt strategies.

Qualifications:

• 3+ years of proven experience in business development / IT sales.
• Strong track record of acquiring new clients in outsourcing or custom software development.
• Experience with the U.S. market (must-have); European markets experience is a strong plus.
• Deep understanding of IT services sales cycles and engagement models.
• Excellent communication, negotiation, and presentation skills.
• Strong relationship-building abilities with a client-first mindset.
• Ability to work independently and deliver measurable results.
• English – Upper-Intermediate or higher (mandatory).

Our team is building custom CRM system for Real Estate Agenct in Dubai, UAE. The project is ongoing for 2.5 years we constantly adding new features to support growth at global market. In that journey IT Team expanded from 4 up to 20 people. We're product company with flat horizontal structure, strong engineering culture and operational efficiency in mind. Therefore we're in constant search of talented engineers, who are capable to handle challenging tasks and work in dynamic environment with solid processes.

Must have experience with:

- Over 5 years of experience with Laravel framework

- Proven experience with PHP & Laravel 9/10+

- Experience working in Scrum organization

- Strong interpersonal skills and team play 

- Good knowledge of REST API

- Comfortable with Linux environments and CLI

- Docker, Redis, Postgres/MySQL

- Swagger/Postman

- Git VCS

- PHP Unit / automated tests

Nice to have experience:

- Google Cloud / Cloud Run

- Basics of Node.JS

- Basics in Vue.JS / Nuxt

Beside aforementioned, familiar with using on daily basis Slack, Jira, Bitbucket. Minimum of 5 years of professional experience with proven track record.

Scope of responsibilities includes and not limited to:

 - Develop new Backend features

 - Perform functional requirements analysis

 - Write high-quality code and documentation

 - Work closely with other developers, QA and product teams

 - Apply analytical skills and be committed to quality

 - Help track requests, issues, work progress, and any other changes using our project management tools

 - Provide estimates and technical documentation on request

 - Write code with performance, reliability, and maintainability in mind

 - Manage individual project priorities, deadlines, and deliverables

 - Work in collaboration with external (API) partners when required

 - Manage code changes using GIT version control system

 - Perform code reviews

Successful candidate should also have the following skill-set:

 > You have experience in a comparable software development role, and you master PHP as a programming language

 > You must be familiar with Object Oriented Programming and good programming practices

 > You have good knowledge of REST web services

 > You care about software quality, engineering best practices and want to make a difference

 > You have good attention to detail

 > You can work with minimal supervision

 > You have a good command of both verbal and written English

Having a degree in Information Technology or another related field would be considered an advantage

We are Mate academy — an EdTech startup with a technological, gamified, AI-friendly LMS platform where people learn IT specialties.

Our mission is to help 1 million people worldwide build their careers in IT.

Already 5000+ graduates have landed their first IT jobs after just 4 months of training.
Successfully launched our business in Poland and Brazil and have plans to expand to other countries.

We are looking for a reliable and proactive Junior Full-stack Developer who is ready to join us for a full-time position and would strengthen our acquisition team, which focuses on developing functionality to attract new leads more effectively. 

Tech stack: React, Next.js, Typescript, Node.js, React Native, Apollo GraphQL, Postgresql, Sequelize, Docker, Kubernetes, AWS (lambda, sqs, opensearch, dynamodb, EKS, redshift, and other).

Required skills:

• Commercial experience in Javascript (React and Node.js) - 0,6+ years;
• Experience with HTML/CSS, TS, React, Node.js, SQL;
• English- Intermediate or higher.

As a plus:

• Experience with NextJS, AWS, GraphQL (server and client), Websockets;
• Experience with the serverless framework;
• Experience with Docker, Kubernetes

Your tasks will be:

• Implement features E2E and new marketing funnels;
• Work closely with Developers, Designers, QA Engineers, Product Manager;
• Turning marketing hypotheses into technological solutions that are easy to implement and quickly test
• Implementing A/B tests on landing pages, a Telegram bot;

• Social features in our product (tasks discussion, forum)

   

We offer:

• A mission to help 1M people to start their careers in tech;
• No bureaucracy;
• Freedom to make own decisions and influence business;
• Unlimited paid vacation;
• Hybrid working mode (3 days office/2 days remote). You should be in Kyiv or willing to relocate (we help with it);
• A cozy office in the heart of Kyiv, close to the metro, completely autonomous and ready to work in any force majeure in winter. We have our own bomb shelter;
• Free English classes (twice a week);
• Performance/salary review every 6-12 months;
• Lunches are paid for by the company (when you work from the office);
• Apple equipment for your comfortable work;
• An incredible team that cares about what they do, which makes work an exciting adventure.

Recruitment process:
 

1. Test assignment
2.  Call the recruiter 
3. Tech interview
4. Culture fit interview with CTO Vadim and CEO Roman

Mate academy is an EdTech startup with a gamified, AI-powered LMS platform where people learn IT specialties.

🌎 We’ve successfully launched in Poland and Brazil, and we’re just getting started. 

🤘 5000+ graduates have landed their first IT jobs after only 4 months of training.

We’re hiring a passionate Automation QA Engineer to join our office team. You’ll work with the team of professionals that builds our LMS — the platform all students use daily.

Tech stack: Playwright, Node.js, TypeScript, JavaScript, Appium, WebdriverIO, React Native, PostgreSQL, Apollo, Docker, Kubernetes, AWS, GitHub Actions.

Your skills:

• 1+ year of experience in test automation (Playwright or similar)
• Problem-solving mindset and analytical skills
• Good programming skills, preferably in TypeScript
• Ability to decompose features and create high-quality tests
• Firm grasp of testing theory
• Experience working with Web, APIs, and SQL

• English level: Upper-Intermediate

   

Bonus points for:

• Familiarity with the automation best practices and design patterns

• CI/CD experience, Docker, and AWS

   

Your tasks:

• Define and automate end-to-end tests for Web and Mobile
• Work with Playwright (UI & API) and WebdriverIO+Appium
• Test the iOS and Android apps
• Support daily releases through CI/CD (GitHub Actions)
• Report and verify bugs

• Review product requirements and provide feedback

   

We offer:

• Your voice matters — you won’t just follow a plan, you’ll help make it
• A no-bullshit culture with 0% bureaucracy
• A team that shares knowledge and isn’t afraid to make mistakes
• The top EdTech product in Ukraine
• Competitive salary, regular reviews
• Unlimited paid vacation, no-hassle sick days
• English courses and learning budget
• Apple equipment
• Pet-friendly office in central Kyiv with shelter
• Company-paid lunches
• Relocation bonus
•  

Team: You’ll be part of a cross-functional team that ships value daily via continuous testing and deployment. You’ll work with Inna Ianko — QA Lead with 15+ years in automation; author of our Automation QA course and DOU articles.

Recruitment process: Test assignment → Recruiter interview → Tech interview → Culture fit interview

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a DevOps Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
 

Key Responsibilities

• Lead and execute the migration of CI/CD pipelines from Jenkins to GitHub Actions.
• Work with shared repositories containing Groovy and Bash-based shared libraries, Jenkinsfiles, and workflows.
• Configure and manage Jenkins shared libraries, credentials, pipelines, and automation scripts.
• Implement GitHub Actions workflows with shared repositories for multiple repositories and jobs.
• Manage GitHub Actions runners, secrets, and secure authentication between GitHub and runners.
• Configure AWS IAM roles for EC2, IRSA for EKS, STS, and SSH access.
• Collaborate with development teams to improve pipeline efficiency, security, and reliability.
• Troubleshoot CI/CD issues and optimize build and deployment processes

Requirements

Essential Skills & Experience:

• Proven experience with Jenkins (shared libraries, Groovy, Bash, Jenkins credentials, Jenkinsfiles).
• Strong hands-on expertise with GitHub Actions (shared workflows, runners, secrets, and authentication).
• Experience with AWS IAM roles, IRSA for EKS, STS, and SSH configuration.
• Strong scripting skills in Bash and Groovy.
• Experience with large-scale CI/CD migration projects.
• Ability to work in complex, high-effort projects under tight deadlines.

Nice to Have:

• Experience with Terraform (not required for this role but a plus).
• Familiarity with container orchestration (Kubernetes, EKS).

They are dedicated to innovation in gaming and technology, committed to delivering exceptional entertainment experiences through cutting-edge development. Their mission focuses on creating scalable, high-performance systems and tools that power immersive gameplay while fostering a collaborative and forward-thinking culture.

Position Summary

They are seeking an experienced and dynamic Developer to lead the development of scalable game backends and oversee the creation of advanced tools for game management. As a technical leader, you will guide a team of developers in designing robust, high-performance systems while promoting technical excellence and teamwork.
 

Key Responsibilities

• Design, develop, and maintain scalable, high-performance game backends.
• Build and enhance tools for administration and game monitoring.
• Triage and resolve production incidents, ensuring uptime and system stability.
• Monitor system health and performance to proactively detect issues.
• Lead debugging and resolution of complex technical problems.
• Mentor and guide team members to foster professional growth.
• Collaborate with cross-functional teams to align on technical goals and deliverables.
  
  Requirements
• 7+ years of .NET development experience.
• Expertise in Web API http://ASP.NET  Core and .NET 7+.
• Proven experience with both Monolithic and Service-Oriented Architecture (SOA).
• Deep understanding of AWS services.
• Experience designing and implementing high-load, scalable backend architectures.
• Proficiency with NoSQL databases and related technologies.
• Hands-on experience with Kafka and WebSockets.
• Strong SQL and Entity Framework skills.
• Experience with Docker containerization and orchestration.
• Strong leadership and team management abilities.
   

Preferred Qualifications

• Experience in the gaming industry or developing gaming-related platforms.
• Familiarity with CI/CD pipelines and DevOps practices.
• Knowledge of other cloud platforms or cross-cloud integrations.

Benefits

A collaborative, innovative, and exciting work environment.

Opportunities for professional growth in a rapidly evolving industry.

Competitive salary and benefits.

Additional perks such as flexible working hours and remote options.
 

Join Them

If you are passionate about building high-quality game backends and leading a talented team to create unforgettable gaming experiences, this is your chance to make a real impact. This is truly a great company, supported by investors from highly successful enterprises, offering outstanding opportunities for career growth and professional success.

We are seeking a Salesforce Release Engineer with strong DevOps expertise to own and improve our Salesforce release process. This role will partner closely with developers, admins, and business stakeholders to ensure that configuration, code, and integrations are deployed reliably, on schedule, and with minimal disruption. The ideal candidate is hands-on with Salesforce DX, understands modern CI/CD practices, and can bring structure and discipline to our release pipeline.

About the project:

Our client is an innovative health technology company on a mission to eliminate preventable vision loss. Their patient-centered platform combines predictive analytics with personalized care coordination, helping ophthalmology practices and health systems improve outcomes, reduce missed appointments, and deliver life-changing care at scale. Backed by top healthcare investors, they are rapidly growing and expanding their engineering team.

Responsibilities:

• Manage and execute deployments across Salesforce sandboxes and production using tools such as Salesforce DX, Gearset, Copado, or equivalents.
• Build and maintain CI/CD pipelines for Salesforce, integrated with Git-based workflows.
• Collaborate with developers and admins to plan releases, resolve merge conflicts, and ensure all changes are tracked in version control.
• Implement automated validation, testing, and rollback procedures for Salesforce deployments.
• Monitor deployment health, troubleshoot failed releases, and document root causes.
• Maintain release calendars and coordinate with cross-functional teams to align Salesforce changes with broader product releases.

• Recommend process and tooling improvements to accelerate and de-risk deployments.

   

Qualifications:

• 3+ years of Salesforce platform experience, including at least 1–2 years in release management or DevOps roles.
• Strong experience with Salesforce DX, Git, and CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins, Gearset, Copado).
• Knowledge of Salesforce metadata structure, Apex, Lightning Components, and configuration migration best practices.
• Solid understanding of source control branching strategies and release workflows.
• Experience with automated testing frameworks for Salesforce (e.g., Apex test classes, Provar, Selenium).

• Excellent problem-solving and communication skills.

   

Nice to Have:

• Salesforce certifications (Platform Developer I/II, Salesforce Administrator, DevOps Center experience).
• Experience with complex Salesforce orgs, including multiple sandboxes and integrations with external systems.

About the Role:

We are launching a new strategic business unit focused on AI Agent Management Services, combining internal infrastructure development with external delivery of cutting-edge generative AI solutions for enterprise clients.
This is a foundational leadership role responsible for defining the vision, building the business from the ground up, and ensuring sustainable growth through innovation, delivery excellence, and commercial performance.

Key Responsibilities:

Business Unit Leadership:

• Design and establish the AI Agent Services business unit, including team structure, operational model, and key processes.
• Develop and own the strategic roadmap for service development, internal capabilities, and external market expansion.
• Build and continuously refine the portfolio of offerings (consulting, outsourcing, managed services, packaged products).
• Develop and manage the pricing strategy, including value-based pricing models, rate cards, and cost analysis.
• Take full P&L responsibility for the unit: budgeting, forecasting, and ensuring profitability.
• Set and achieve financial targets, including revenue quotas, margin goals, and customer acquisition KPIs.

Service Development & Infrastructure:

• Lead the design and development of AI agent architecture, lifecycle processes, and reusable internal components.
• Establish in-house tools, platforms, and reusable modules to support agent development, integration, testing, and monitoring.
• Ensure all offerings align with responsible AI practices, regulatory compliance, and enterprise-grade delivery standards.

Team & Capability Building:

• Recruit and lead a multidisciplinary team (AI engineers, prompt engineers, delivery managers, solution architects, sales support).
• Foster a culture of innovation, agility, and customer-centric delivery.
• Define and implement performance management and continuous improvement processes for the unit.

Go-to-Market & Business Development:

• Personally drive business development efforts during the initial phase — identifying opportunities, engaging clients, creating proposals, and closing deals.
• Work closely with the marketing team to position the service line, define ICPs, and create compelling sales collateral.
• Act as the face of the AI Agent Services offering, building thought leadership through events, webinars, and content.
• Develop channel and partner strategies (e.g., alliances with LLM providers, platform vendors, or system integrators).

Client Delivery Oversight:

• Ensure high-quality, scalable delivery of AI Agent solutions to clients across industries.
• Support solution architecture and custom offering design for strategic clients.
• Define and monitor SLAs, KPIs, and delivery governance models.

Requirements:

Experience:

• 7+ years in technology leadership or digital transformation roles, with at least 2–3 years in AI/ML solution development or automation service lines.
• Experience building or scaling new service lines or business units in IT, consulting, or AI environments.
• Demonstrated success in owning P&L, hitting revenue targets, and managing business operations.
• Hands-on experience with enterprise client delivery — particularly in consulting, managed services, or outsourcing.

Skills & Competencies:

• Strong knowledge of Generative AI technologies (LLMs, agents, orchestration frameworks like LangChain, vector stores, RAG, etc.).
• Business acumen and ability to design commercial models, pricing structures, and scalable service portfolios.
• Outstanding leadership and communication skills, capable of influencing both technical and non-technical stakeholders.
• Entrepreneurial mindset — comfortable with ambiguity, resourcefulness, and building from scratch.
• Fluent English is required; additional languages (e.g., Arabic, Italian, German, French) are a plus.

Education:

• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field.
• MBA or equivalent business leadership training preferred.

• Management accounting for international operations
— Accounting for multi-currency international transactions, including automation and accuracy control.
— Proper reflection of operations related to foreign currency accounts, cash flows, and foreign exchange differences.
— Generation of margin analysis by business line, currency, and counterparties.
— Ensuring reliability and relevance of accounting data for management decision-making.

• Profit analysis of foreign currency transactions
— Calculation of financial results for international deals, including FX differences, commissions, and banking fees.
— Profitability analysis of operations by direction, currency, and counterparty.

• Transaction costing
— Cost calculation for each commercial transaction: cost of goods sold, gross profit, conversion expenses, and commissions.
— Calculation of actual vs. planned profitability.
— Evaluation of the economic efficiency of deals.

• Maintaining client and partner balances
— Reconciliation with international clients and partners.
— Monitoring of accounts receivable/payable, analysis of balances and their dynamics.

• Management reporting and dashboards
— Preparation of analytical reports and visual dashboards for the owner and the transactional operations department.
— Presentation of data on profit, currency positions, FX differences, transaction statuses.

• Cross-departmental collaboration
— Cooperation with legal and financial departments regarding international transaction support and accounting.
 

Professional Skills and Experience

• Minimum 3 years of experience in management accounting in companies with international operations;
• Strong knowledge of accounting for foreign currency operations, FX differences, and multi-currency settlements;
• Transaction costing skills: cost calculation, profitability and margin analysis;
• Experience in analyzing the profitability of FX transactions;
• Ability to prepare and review invoices, and work with international contracts;
• Advanced Excel skills (pivot tables, formulas, basic analytics);
• Experience in preparing management reports and dashboards (Power BI or similar tools is a plus).
 

Education and Knowledge

• Higher education in accounting, economics, or finance;
• Experience in accounting for FX operations in financial institutions is an advantage;
• Understanding of document flow processes for international transactions.
 

Personal Qualities

• Attention to detail, high accuracy, and responsibility;
• Analytical mindset and result-oriented approach;
• Ability to work in a multitasking environment and meet deadlines;
• Initiative in optimizing accounting processes;
• Team player, ready to collaborate across departments.

You will work on AI-driven solutions for digital marketing automation and grant discovery, designed to empower organizations to optimize their online presence and funding opportunities through cutting-edge technologies.

In particular there are set of AI Agents/Assistances covering different aspects of Non-Profit org. Needs like: grants search, grants compliance validations, grants application docs preparations, marketing, etc.

What You’ll Do

• Be part of a fast-growing engineering team that builds a cutting-edge platform that makes a real impact in the world.
• Will have a major role in building our amazing LLM-based system.
• Will have a major role in designing and building our system and the way we work.
• Work closely with other functions in the company like product, customer success, and more.
• Build a 100% cloud-native containerized distributed system for 99.999% availability.
• Make a real impact.

What are we looking for?

1. 6+ years of experience working as backend engineer
2. 3+ years with Python (FastAPI) — Node.js is the plus
3. Passionate about building API first system with the latest technologies
4. Experienced with both REST APIs and GraphQL
5. Good knowledge of Google Cloud (preferable) or AWS
6. Experience with Postgres SQL and NoSQL
7. Experience with proper CI/CD pipelines and release processes
8. Knowledge of the container world and distributed data centers (k8s)
9. At least upper-intermediate level of English

Will be a plus:

• Experience working in a startup environment
• Experience working with LLM or a system based on ML
• Experience with GenAI integration
• Advanced English (strong Upper Intermediate)

How many stages of the interview?

1. Intro call with our Talent Team Partner (30 min)
2. Customer Interview (45 min)
3. Technical Assessment Q&A (1h)
4. Technical Assessment Practical — test task (4h) or live coding (1,5h)
5. Offer Discussion

Про компанію Accellabs

ACCELERATING BUSINESSES WITH TOP TECHNOLOGIES

As a technology and solutions consulting company we bring software innovations to working businesses to increase their efficiency.

Our mission is to be the chosen IT business that adds value by designing and implementing tailored IT solutions. We put customer experience at the heart of everything we do. We are a team of passionate solution architects, designers, and engineers. We help our customers achieve their IT goals with excellence.

Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include creation, updates and maintainance of configurations for environments. Working with Continuous Integration to resolve development and QA teams’ needs for new firmware releases; creating tools and reports to help other teams perform better and get data and summaries more easily.

Ideally, we are looking for a candidate who possesses exemplary technical skills, is passionate, pays attention to every detail, and is not afraid to take on a challenging task. In this role, employees are expected to be self-driven, willing, and capable of taking full ownership of features and projects and leading them to successful completion. Members of the team are expected to work collaboratively with software engineers, quality assurance, product managers, and programmers to accommodate shifting requirements and schedules.

Requirements

• 3+ years of work experience in a DevOps role
• Bachelor’s degree in Computer Science or related field
• Strong experience with Python, Bash, and Shell scripting
• Proficiency with the use of continuous integration, build infrastructure and configuration management tools (GitLab, Jenkins, TeamCity, Puppet, Ansible, Docker)
• Hands-on experience working with Linux-based/C/C++ systems
• Experience developing tools to improve software quality
• Previous experience with Non-Functional Testing (Performance Testing, Stress Testing)
• Data analysis and visualization
• Excellent verbal and written communication skills
• Experience working with remote teams
• Expert-level debugging skills to reproduce isolate, and root cause issues using a variety of hands-on testing techniques

• A self-directed professional able to work independently

   

Job responsibilities

• Set up and maintain CI/CD using GitLab with Python/Bash scripting

• Familiar with KPI and Metrics analysis tools like Grafana

• Provide feedback on the automated tests written by other members of the team

• Creating clear and concise guidelines, procedures, and reports

• Utilize test logs, KPIs, and failure analysis to, identify and fix issues

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of Greek language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

- To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).

- To report on common issues and flag anything urgent.

- To approach customers proactively about select promotions.

- To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

- Be fluent in written and spoken Greek language.  

- Be interested in learning about iGaming and increasing your tech knowledge.

- Be happy to work different shifts: our Customer Services Department is open 24/7.

WHAT WE OFFER 💎

-Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).

- Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).

- Diverse paid times off.

- Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

Company Description

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
 

We are looking for an SMM Manager to join our team.

Job Description

• Develop a social media strategy from scratch tailored to sorts betting and casino segments
• Launch and manage Instagram, Telegram, Whatsapp channels, etc.
• Plan, create and schedule content (posts, stories, reels, live sessions etc.)
• Build and moderate a loyal, active community of players and followers
• Track and analyze performance using analytics tools (native + third-party)
• Collaborate with designers and copywriters to create engaging, on-brand content
• Work with streamers, influencers, and ambassadors
• Research and monitor trends, competitors, and regulatory requirements in the iGaming social space
• Create monthly reports on engagement, reach, conversions.

Qualifications

• Proven experience as an SMM Manager (preferably in IGaming, betting, or high-risk niches)
• Hands-on expertise with social networks
• Strong understanding of casino and sportsbook audience behaviour
• Solid copywriting and visual direction skills
• Ability to analyze and improve content based on metrics
• Independence initiative, and ownership mindset
• Upper-intermediate English (written and spoken), French is a plus
• Experience using AI tools for content ideation, copywriting, translations, and producing visuals tailored for gambling audiences

Nice to Have

• Experience with paid ads in Meta, Telegram Ads, Twitch sponsorships
• Familiarity with affiliate marketing in the gambling space
• Knowledge of content moderation and risk management in regulated platforms
• Skills in community management, memes, gamification, or contests
• Experience working with VPN/dynamics markets, high-risk niches, and limited advertising options

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

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Description

GL Healthcare Division Program is looking for a DevOps Engineer to join the team focused on FedRamp certification of the mission-critical medical data processing system.

We have a trustworthy relationship with the Client, a multi-national MedTech corporation we have been cooperating with for 20 years.

Skillset Requirements:

• AWS: EC2, ECS, Lambda, DynamoDB, SSM, IAM, RDS, KMS, VPC, GuardDuty, Security Hub, AWS Config, CloudTrail
• Security Tools: Orca Security (Gov), Tenable One (Gov), CrowdStrike (Gov), Datadog (Gov)
• Hardening: DISA STIG, CIS Benchmarks, container image scanning (e.g., RapidFort)
• Automation: Terraform, CloudFormation, GitHub Actions or similar CI/CD, Ansible (optional)
• SSP Support: Ability to generate technical evidence, screenshots, and system descriptions.

Nice to have:
FedRAMP Awareness: Experience with FedRAMP Moderate/High controls, boundary isolation, FIPS-validated tools

Job responsibilities

The DevOps Engineer will be responsible for designing, deploying, and hardening AWS GovCloud infrastructure to meet FedRAMP Moderate requirements. This role will work closely with the FORCE team, compliance analysts, and tool vendors to ensure security controls are implemented correctly, documented properly, and ready for 3PAO audit evidence collection. The engineer will also support tool integrations (CSPM, logging, endpoint protection) and enforce secure-by-default configurations using IaC and automation.

Example Responsibilities:

• Provision and configure AWS GovCloud infrastructure using Terraform:
• Deploy SSM-managed EC2 instances with FIPS mode enabled
• Set up GovCloud-native services: IAM, VPC, RDS, KMS, S3, Security Hub, GuardDuty
• Implement least privilege IAM policies and secure networking (NACLs, SGs)
• Support Docker and Windows OS hardening:
• Integrate container scanning with RapidFort for base image hardening
• Build EC2 Image Builder pipeline or Ansible-based automation to apply Windows Server 2022 DISA STIGs
• Validate hardened AMIs and Docker images in LIFENET test environment
• Deploy and validate FedRAMP-required tools:
• Onboard AWS accounts into Orca Security (Gov)
• Integrate scanning into CI/CD pipeline for infrastructure and app layers
• Configure CrowdStrike Falcon (Gov) for endpoint protection and FIM coverage on EC2
• Implement centralized logging and monitoring in GovCloud:
• Deploy and configure Datadog (GovCloud) to collect OS logs, metrics, and audit events
• Ensure all services are using FIPS-compliant agents and TLS 1.2+ encryption
• Integrate with AWS-native logging (CloudTrail, Config, CloudWatch) for full visibility
• Support security control testing and SSP documentation efforts:
• Assist compliance analyst with generating technical evidence (screenshots, config exports)
• Validate security control implementations for MFA, encryption in transit/at rest, boundary isolation
• Document boundary architecture changes and contribute to Coalfire SSP artifact collection.