Jobs at Djinni

BETER is a rapidly growing product company. We create competitive content supplemented with analytics. For more than 5 years, we have been organizing sports tournaments, broadcasts, and developing our own sports community. We hold 45+ thousand events per month in esports and classic sports. BETER products are known all over the world — our content is represented in 150+ countries.
Our current partners are the world’s most famous trading giants.
 

BETER is looking for a Technical Support Engineer to help clients and teams resolve technical issues and ensure smooth system operation. If you enjoy troubleshooting, problem-solving, and keeping systems running flawlessly, this role is for you.

Responsibilities:

• Providing technical support to company employees and clients through Jira Service Desk.
• Performing a variety of tasks, from software updates to event organization, as well as participating in the implementation and optimization of internal processes.
• Installing, configuring, and regularly maintaining equipment for employees, which includes working with various types of software and hardware.
• Conducting training sessions for new employees and providing technical consultations to clients and staff regarding software and hardware.
• Supporting innovative solutions and implementing them into the company's infrastructure. Providing technical support to clients and resolving issues.
   

Requirements:

• At least one year of experience in technical support.
• Knowledge of operating systems (Windows, Linux, macOS) and office suites (Microsoft Office, Google Workspace).
• Understanding the principles of computers, servers, and network equipment, and the ability to diagnose and fix hardware issues.
• Knowledge of basic network concepts (TCP/IP, DNS, DHCP) and experience with VPN and other network technologies.
• Scripting and automation skills (e.g., Python, Bash) are a plus.
• Written English skills sufficient for correspondence. Spoken English is not required.
• Broadcast support, vMix user.
   

Soft Skills:

• Ability to effectively communicate with clients and colleagues, explain technical terms in simple language, and actively listen.
• Analytical thinking, creativity in finding solutions, and the ability to quickly adapt to new challenges.
• Ability to handle numerous tasks, prioritize them, and meet deadlines.
• Ability to work in a team, share knowledge and experience, support and help colleagues, and be open to feedback.
• Diligence in working with technical information, completing tasks accurately, and preparing reports.
   

We offer:
 

• Work schedule: Monday to Friday, 8-hour workday from the office.
• Competitive and timely payment for services.
• Paid vacation: 20 working days per year.
• Personal Time.
• Paid sick leave.

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

The Role

We are looking for a highly skilled Senior DevOps Engineer to strengthen our Cloud Platform team. This is a hands-on technical role critical to ensuring our operational excellence, security, and resilience.

You will help build a secure, scalable, and compliant cloud infrastructure that serves as the foundation for all our product teams. This role requires deep hands-on experience with AWS, Kubernetes, and Infrastructure-as-Code.

Crucially, you will be responsible for navigating the strict regulatory landscape of a financial institution. You must have successfully navigated environments requiring ISO 27001, PCI DSS, and DORA compliance. You will work closely with the Cloud Platform Manager and security teams to implement the controls and processes necessary to keep our platform secure and compliant.

While this is a remote-first role, you should be based in a CET-adjacent timezone to collaborate effectively with colleagues.

What You'll Do

• Build Cloud Infrastructure: Design, implement, and maintain our AWS-based infrastructure (EKS, EC2, RDS, IAM, VPC, KMS, networking).
• Infrastructure as Code (IaC): Develop and manage our infrastructure using Terraform/Terragrunt, Helm, and Kubernetes manifests.
• CI/CD & GitOps: Build and optimize CI/CD pipelines (GitHub Actions/GitLab CI) and operate GitOps workflows using ArgoCD or Flux.
• Compliance Implementation: Implement and maintain the specific technical controls and processes required for ISO 27001, PCI DSS, and DORA.
• Security Operations: Apply best practices for cloud security, encryption, access control (IAM, RBAC, Zero Trust), and support incident response.
• Observability: Configure and maintain our observability stack using Prometheus, Grafana, Loki, Alloy, and OpenTelemetry.
• Documentation: Create clear technical documentation, standards, and security policies to support audits and internal knowledge sharing.

• Disaster Recovery: Support Disaster Recovery (DR) and Business Continuity planning and testing.

   

What We're Looking For

• Experience: 5+ years of professional DevOps experience, with a proven track record of building secure cloud environments.
• Compliance Expert: Mandatory hands-on experience implementing and passing audits for ISO 27001, PCI DSS, and DORA. You must understand the technical reality of these frameworks.
• AWS Mastery: Deep experience with AWS services, particularly EKS, networking, and security.
• Certification: AWS Certified Solutions Architect – Associate (Mandatory).
• Container Orchestration: Expert-level knowledge of Kubernetes (EKS), including autoscaling, IRSA, network policies, and cluster security.
• IaC Expertise: Strong proficiency with Terraform / Terragrunt and GitOps methodologies.
• Observability: Experience with monitoring, logging, and distributed tracing tools (Prometheus, Grafana, Loki).
• Security Mindset: Solid understanding of networking (TLS, VPN, WAF) and identity management (IAM, RBAC).

• Soft Skills: Strong ownership mentality, proactive problem-solving, and the ability to communicate effectively with auditors and stakeholders.

   

Bonus Points

• Certifications: AWS Security Specialty, AWS DevOps Engineer (Professional), or CKA/CKAD (Kubernetes).
• Familiarity with MiCA (Markets in Crypto-Assets) regulations.
• Experience with Vault, AWS Secrets Manager, or SSM Parameter Store.
• Experience building AWS Landing Zone / Control Tower architectures.

• Background in FinTech, RegTech, or enterprise banking environments.

   

What We Offer

• Foundational Role: A key role in building the compliant infrastructure backbone for a major European crypto platform.
• High Standards: The opportunity to work in a high-compliance, high-security environment that values technical excellence.
• Clear Ambition: The chance to join a company with a clear goal of becoming the #1 crypto platform in the EU.
• Greenfield Culture, Brownfield Code: A rare chance to join a new company culture with no baggage, while solving the interesting technical challenges of a mature product.
• Flexibility & Connection: A 100% remote-first role with periodic, all-expenses-paid team gatherings and a new hub in Ticino, Switzerland.
• Compensation: A competitive salary and benefits package.

Key Responsibilities:
 

• Strategic development of new B2B partnerships with enterprise clients, primarily in European and US markets.
• End-to-end ownership of the business development cycle: qualification of inbound requests, discovery, solution shaping, and contract negotiations.
• Acting as a trusted advisor to potential clients: deep understanding of business needs, operational challenges, and decision-making processes.
• Preparation and delivery of high-level company and solution presentations tailored to client business objectives.
• Leading and closing long-cycle B2B deals, including multi-service outsourcing contracts.
• Direct participation in client negotiations, executive-level meetings, and, when required, on-site visits and business trips.
• Participation in tenders, RFPs, and strategic sourcing processes.
• Representation of the company at industry conferences, exhibitions, and professional events.
• Development of partner relationships in assigned regions and building long-term cooperation models.
   

Required Skills and Qualifications:
 

• 2+ years of proven experience in B2B business development or enterprise sales within European or US markets.
• Hands-on experience selling complex services or solutions (BPO, CX outsourcing, SaaS, digital or technology-enabled services is a strong advantage).
• Proven track record of closing high-value B2B deals with long sales cycles.
• Strong consultative selling skills, including stakeholder management, needs analysis, and solution positioning.
• High-level negotiation and presentation skills; ability to communicate confidently with senior and C-level stakeholders.
• English language knowledge: fluent or close to native.

We are actively growing and expanding our team. We invite you to join the Analytics Department as a WFM Scheduling Specialist.

Key Responsibilities:

• Ensure effective scheduling of contact center agents while considering service level targets (FRT, SLA), workload, vacations, and operational requirements;
• Build monthly work schedules for the contact center based on forecasted workload (chats and calls);
• Work within the client’s WFM system;
• Prepare and maintain timesheets;
• Import and manage forecasting data;
• Collaborate closely with the Operations and HR departments to align planned and actual shifts and vacations;
• Maintain and update WFM tools / Excel models, participate in the implementation of new WFM solutions;
• Perform reforecasting (updating workload projections for schedule adjustments).

Required Knowledge and Skills:

• Experience with core and advanced Excel functions and complex formulas used for calculating operational metrics;
• Ability to create Excel reports and forecast results;
• Ability to work in a multitasking environment, stay focused, and maintain accuracy while completing reports over extended periods;
• Experience in planning and scheduling based on workload forecasts;
• English language proficiency at B2 level;
• Understanding the impact of key contact center metrics (AHT, FRT, Shrinkage, Adherence) on scheduling.

Will be an advantage:

• Experience with WFM systems (Verint, Assembled, Genesys, injixo, NICE, Calabrio, etc.);
• Skills in process automation (VBA, Power Automate, Python, SQL are a plus);
• Knowledge of Workforce Optimization / Capacity Management principles.

We're looking for a Game Analyst to join a product-focused iGaming company.

Our client develops slot games for the international market. The team brings together engineers, analysts, and creative specialists who build gaming solutions for different regions worldwide.

Company Culture:

We move fast, work transparently, and avoid unnecessary bureaucracy. We value people who take ownership, show initiative, and propose solutions rather than wait for instructions. Results and comfortable collaboration matter most.

Key Responsibilities:

• Analyze casino operators and aggregator platforms across different GEOs
• Create detailed reports on top-performing and high-demand games to identify which games (themes/math models) resonate in specific markets and their revenue potential
• Research market trends and player preferences
• Analyze gaming products: slots, live casino, crash games, instant games
• Monitor industry developments and best practices in iGaming

Required Qualifications:

• 3+ years of experience as a Data Analyst or Product Analyst, specifically in iGaming
• Strong understanding of iGaming mechanics: RTP, volatility, freespins, jackpots, bonus features
• Knowledge of key product metrics (LTV, ARPU, retention, DAU/WAU/MAU)
• Ability to analyze A/B test results and apply statistical analysis
• Attention to detail, structured thinking, and the ability to work independently

What We Offer:

• Compensation paid in cryptocurrency
• 100% remote work
• Flexible working hours
• 5-day work week with paid weekends and public holidays
• Minimal bureaucracy – quick decision-making without excessive formalities
• 15 working days of paid vacation + 7 paid sick days
• Growth opportunities based on performance, ambitions, and goals

Selection Process:

• Pre-screening chat – a quick introduction to assess mutual fit
• 30-minute interview with Talent Acquisition – we'll discuss your background, career goals, and expectations
• Interview with the hiring manager – we dive into specifics: your future responsibilities, challenges ahead, and the actual work you'll be doing

Collaborator is a PR distribution marketplace created to help SEO specialists and marketers distribute content on websites and social media.

We are looking for a remote, full-time copywriter to join our team and help grow and improve our blog and social media.
 

Requirements:

• Fluent English is a must (certificate will be a plus).
• Excellent writing skills and a creative mindset.
• Experience in English copywriting and long-form content creation — articles, landing pages, emails, a white papers.
• Understanding of basic SEO principles.
• Experience in IT content creation.

Will be a plus:

• Experience in editing & proofreading English content, especially on SEO and marketing topics.
• Experience in writing LinkedIn, Twitter, and Facebook posts.
• Practical experience in managing a team of remote copywriters.

Key Responsibilities:

Content creation for our blog: writing articles on SEO and marketing themes of varying lengths with attention to detail and uploading them to our blog. This also includes working with visual elements. Additionally, updating and enhancing existing content, as well as translation from/to Ukrainian, are part of the role.
Content creation and posting on our official social media.
 

Benefits of working with us:

• Freedom in making decisions that will help to achieve the KPI of the project — we are for proactivity and are always open to new ideas.
• The opportunity to improve your professional skills in working with a growing IT platform.
• Vacation 22 working days per year and paid sick leave.

Other perks:
A welcoming team, ever-ready to lend a hand.

Key Responsibilities:
 

1) Internal Communications Management

• Support and develop internal communication channels: email newsletters, internal platforms, corporate Facebook page.
• Manage Instagram and other external SMM channels to strengthen the employer brand.

2) Content & Visuals

• Prepare presentations, newsletters, articles, and video materials.
• Create memos, infographics, and branded templates in Canva/Figma.

3) Corporate Initiatives & Events

• Provide organizational and informational support for corporate initiatives.
• Plan and execute online and offline events: corporate celebrations, meetups, teambuildings.

4) Regular Communications & Analytics

• Launch surveys and pulse checks, analyze engagement, and provide improvement recommendations.
• Prepare regular reports on key metrics and major company initiatives.

5) Cross-Functional Collaboration

• Work closely with HR, Marketing, IT, and other departments and project teams.
   

Expectations:
 

• 2+ years of experience in internal communications, HR marketing, or SMM.
• Strong spoken and written English skills (B2+).
• Clear, empathetic written and verbal communication style.
• Experience with Canva, Figma, PowerPoint, or similar tools is a plus.
• Strong organizational skills and ability to manage multitasking projects.
• Proactiveness, initiative, and an analytical mindset.
• Experience working with international teams is an advantage.
   

We Offer:
 

• Competitive salary based on interview results and a transparent bonus system.
• Hybrid work format (offices in Lviv, Dnipro, Poltava, or remote).
• Corporate well-being program and compensation for useful practices (including corporate English).
• Professional development opportunities and participation in strategic HR projects across 5+ countries (Ukraine, Poland, Romania, Bulgaria, Moldova, etc.).
• A friendly, supportive team and an open environment for implementing your professional ideas and ambitions.

The Role

As an  IT recruiter in our fast-growing company you will be the one who specializes in sourcing, screening, and hiring candidates for our various open IT positions. You will identify and attract highly skilled candidates with relevant technical expertise and experience required. You will work closely with CTO and developers to understand the specific requirements of the positions we want to recruit and hire candidates who fit perfectly with the open positions.

An IT recruiter needs to evaluate candidates’ qualifications, assess their technical skills, conduct interviews, and negotiate job offers. 

What You'll Do

• Sourcing & Attraction: Write compelling technical job descriptions and post them; use headhunting/networking to find candidates.
• Screening & Interviewing: Review resumes, conduct initial interviews (behavioral/technical), and shortlist qualified applicants.
• Candidate Management: Build and maintain talent databases (ATS) and keep candidates informed.
• Collaboration: Work with CTO and the team to understand specific tech requirements and company culture.
• Market Knowledge: Stay updated on tech trends, salaries, and hiring practices.

What We're Looking For

• Proven experience in IT recruitment more than 1 year 
• Strong understanding of IT roles (e.g., software development, cloud, cybersecurity).
• Excellent communication, networking, and relationship-building skills.
• Ability to work in a fast-paced, metrics-driven environment. 
• English - Fluent

What We Offer

• Foundational Role: A unique opportunity to be a part of the team building the entire developer platform for a high-growth FinTech.
• Clear Ambition: The chance to join a company with a clear goal of becoming the #1 crypto platform in the EU.
• Greenfield Culture, Brownfield Code: A rare chance to join a new company culture with no baggage, while solving the interesting technical challenges of a mature product.
• Flexibility & Connection: A 100% remote-first role with periodic, all-expenses-paid team gatherings and a new hub in Ticino, Switzerland.
• Compensation: A competitive salary and benefits package.

Sales Assistant (Junior)
We are looking for a Junior / Assistant specialist with strong growth potential who is eager to develop in sales and client-facing roles. This is an entry-level position, but with real career growth opportunities, hands-on learning, and a gradual transition to independent work.

Who we are looking for:
Junior / Assistant level, but highly motivated to grow

• Proactive, initiative-driven, with a positive mindset.
• Stress-resistant (this role involves many rejections — that’s part of the job).
• Responsible, structured, and detail-oriented.
• Someone with “spark in the eyes” — not just “looking for a job,” but genuinely eager to grow.
• Fluent English (spoken and written).

Responsibilities:

• Assisting with processing incoming inquiries.
• Preparing and sending follow-up messages.
• Working with CRM, leads, and LinkedIn.
• Assisting in client communication.

• Preparing simple commercial materials (emails, proposals, presentations).

   

What matters to us:

• Mentoring from Senior BizDev with more then 15 years in sales is ready to share knowledge, expertise.
• This is not a secretary role, but a stepping stone to becoming a Sales / Account Specialist.

• The goal is for the person to independently handle simple processes over time.

   

Nice to have:

• Interest in IT / digital / software.
• Any experience in client communication (even minimal).

• Strong desire to grow in sales / business development.

   

Interview stages:

• AI — Screening.
• Interview with a recruiter.
• 2-nd Interview with HBD
• Reference check.

• Offer.

   

What We Offer:

• Full-time role with flexible hours after probation.
• Ongoing training and educational opportunities.
• Performance reviews every 6 months.
• Competitive salary in USD.
• 21 paid vacation days.
• 7 paid sick days (+15 for serious cases like COVID or surgery).
• 10 floating public holidays.
• Online Team-building events & fun corporate activities.
• Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
• Clients from the USA, Canada, and Europe.

At Natural Links, we help businesses grow online visibility through strategic SEO, authoritative content, and sustainable link-building practices. We value transparency, long-term partnerships, and measurable results.

We are looking for an experienced Outreach Manager / Link Builder who doesn’t just execute tasks, but owns results. This role is critical to our SEO delivery and client growth.

Why This Role Matters

Backlinks remain one of the strongest ranking signals—but only when they are relevant, authoritative, and built with intention at scale.

In this role, you will:

• Run large-scale outreach campaigns and placements
• Make decisions that directly impact SEO performance
• Take full ownership of link quality, delivery, and outcomes

We are looking for a professional beyond junior or task-based execution - someone who understands responsibility, pressure, and real-world SEO challenges.
 

Key Responsibilities

• Research, identify, and evaluate high-quality donor websites across multiple GEOs
• Manage outreach campaigns at scale (dozens to hundreds of placements)
• Build and maintain structured Google Sheets/Excel databases of donors and results
• Analyze competitor backlink profiles using Ahrefs and other SEO tools
• Publish, track, and monitor outreach articles and links over time
• Communicate and negotiate with webmasters and editors (pricing, terms, formats)
• Collaborate with the SEO team to align outreach with overall strategy
• Take ownership of the quality, delivery, and performance of link-building efforts
   

Requirements

• 1+ years of hands-on experience in link building / outreach
• Strong understanding of Off-Page SEO principles
• Confident in using Ahrefs (mandatory)
• Experience working with USA and European markets
• Ability to independently:
  • Find and evaluate donor websites
  • Assess link quality and relevance
  • Negotiate effectively with webmasters
• Strong skills in Google Sheets / Docs / Excel (formulas, structured tracking, data accuracy)
• Structured, detail-oriented, and deadline-driven
• English proficiency B1+ (B2 preferred)
   

Nice to Have

• Experience in Gambling or Tech niches
• Experience in SEO agencies or multi-GEO campaigns
• Familiarity with SEMrush, GSC, Screaming Frog, or other SEO tools
• Understanding of how link-building integrates into the full SEO/marketing funnel
   

What We Offer

• Remote work with flexible hours
• Opportunity to own high-impact projects and grow professionally
• Collaborative, transparent, and results-focused team
• Exposure to large-scale international SEO campaigns

Responsibilities

• Lead and perform testing of applications and systems, including web applications, AI-based solutions, data scraping, and third-party integrations.
• Conduct API testing with Postman (functional, integration, regression).
• Create and maintain test documentation (plans, cases, checklists, reports).
• Define and enforce QA strategies, processes, and standards.
• Lead the QA function across projects, driving overall quality improvement, establishing and enhancing QA processes, mentoring the team, and addressing quality challenges.
• Review test cases and QA deliverables for quality.
• Participate in pre-sale activities (QA scope, estimations, risk analysis, technical discussions).
• Collaborate with developers, PMs, and stakeholders.

• Identify gaps in QA processes and propose improvements.

   

Requirements

Must-have:

• 7+ years of experience in QA.
• 1+ year experience as a QA Lead or Senior QA with leadership.
• Strong hands-on experience in API testing with Postman.
• Experience in testing web applications.
• Experience in writing and maintaining test documentation.
• Hands-on with JIRA, Confluence, Git/Bitbucket.
• Solid understanding of software testing methodologies and QA best practices.
• Strong communication and collaboration skills.

• English — Advanced (spoken and written).

   

Nice-to-have:

• Experience with test automation.
• Familiarity with CI/CD pipelines.
• Experience in Agile/Scrum environments.
• Basic knowledge of performance or security testing.

We are looking for a technical support engineer in Bratislava.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
​– you have a deep understanding of how the Internet and networks work;
​– experience with Linux operating systems (Ubuntu, CentOS, Debian);
​– knowledge of working in the Linux terminal.​

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

We are looking for a Network Engineer to join us.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Key tasks:

• providing network equipment administration at multiple data centers;
• performing the routine and emergency maintenance works on network equipment;
• dealing with requests from external and internal clients;

• directly participating in internal projects (developing network, connecting new locations, implementing new equipment, automation).

   

Requirements:

• proficiency in LAN/WAN principles;
• strong understanding of dynamic network protocols (BGP/OSPF);
• understanding L2-networking: VLANs, xSTP family, LACP, Redundancy (LACP/VRRP/etc);
• ability to perform basic network troubleshooting;
• English level sufficient for reading technical documentation and communicating with customers (Intermediate at least);

• ability to learn, communication skills, willingness to take in and analyze large amounts of new information (mostly technical in English).

   

Will be a plus:

• experience with network equipment from Extreme, Juniper or Nokia;
• EVPN and/or MPLS knowledge;
• certifications from network equipment and software vendors;

• experience in telecom and/or datacenter networking.

   

What do we offer:

• work in a team of professionals at international level;
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

🤩 We’re looking for a Technical Content Specialist with strong writing skills who can turn complex product functionality into clear, structured video tutorials.

You’ll focus primarily on creating product screencasts and video tutorials that explain how Coupler.io works, and you’ll manage the video production process from script to final delivery. Beyond video, you’ll also contribute to written content like blog articles, landing pages, and tech guides.

💎 WHAT'S YOUR IMPACT

You’ll create the content that helps users understand how Coupler.io works before users need support. Your scripts and screencasts packaged into high-quality video tutorials will show real workflows in Coupler.io and make complex features easy to understand and follow.

If that inspires you, apply now! 

Please don’t forget to include your portfolio when submitting your application.

WHAT ARE WE LOOKING FOR?

✍🏼 Professional background

• 2+ years creating content for B2B SaaS with demonstrable results (landing pages that converted, campaigns that resonated, narratives that stuck).
• Fluent English (written and spoken), for content creation and collaboration.
• Strong ability to work independently, take ownership, and see tasks through to completion.

• Portfolio required. Show us examples of your landing pages, blog articles, case studies, product marketing content, and video tutorials.

   

💡Content craft & technical writing

• Writing excellence. Perfect grammar, consistent tone, ability to adapt your voice to match brand personality – you know the drill.
• Advanced understanding of composition and storytellingy. You know how to structure information so it’s easy to follow and makes sense step by step.
• Technical writing mindset. You can explore complex technical products, understand how they work, and explain that clearly in writing.
• Research depth. You enjoy digging into unfamiliar topics (data warehouses, marketing attribution, business intelligence) and extracting what matters to your audience.
• Precision and detail. You catch inconsistencies, ask the right questions, verify claims, and maintain quality across all deliverables.
• Analytical clarity. You break down complex topics into logical parts and structure them in a way that’s easy to follow and trust.

🤝 Communication and Collaboration

• Excellent communication skills. You’re confident collaborating with different experts — including engineers, marketers, product managers, freelance video editors, and designers.
• Clear feedback and quality control. You know how to review work, give actionable feedback, request revisions, and maintain consistent quality standards.
• Strong organizational and coordination skills. You can manage multiple tasks and keep the content workflow running smoothly.

• End-to-end ownership. You’re comfortable owning the full video production process, from scripting and recording to final delivery.

   

WHAT MAKES YOU STAND OUT 🪄

• Experience writing scripts and storyboards for video tutorials.
• Hands-on familiarity with data analytics tools (Tableau, Looker Studio, Power BI): you've used them, not just written about them.
• Comfort working in Figma or similar design tools to input and refine content directly.
• Writing UX copy or microcopy for marketing materials.
• Experience with Google Analytics (GA4) and using data insights to optimize copy performance.
• Familiarity with video editing tools (e.g., Adobe Premiere Pro).

WHAT WILL YOU DO 🚀

• Record high-quality screencasts that show how Coupler.io works through real features, flows, and use cases.
• Set up imports, automations, and scenarios independently to demonstrate real-life workflows on screen.
• Write detailed scripts and storyboards that define the narrative, structure, and every on-screen step.
• Manage the video production backlog from initial idea to final delivery, keeping work organized and moving.
• Work closely with marketers and product managers to align on video goals, scope, and requirements.
• Prepare clear production packages for editors, motion designers, and voiceover artists so everyone knows what to do.
• Check freelancer deliverables, give actionable feedback, request revisions, and ensure quality at every stage.
• Make sure every video is correct, well-structured, and aligned with Coupler.io’s brand and product reality.
• Write blog articles, landing pages, and other writing materials that help people understand the product.
• Translate Coupler.io’s product capabilities into clear, practical explanations across different content formats.