Jobs at Djinni

✨ Welcome to WinMedia – Driving Innovation in iGaming Products! ✨

At WinMedia, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀.

With a passionate team and bold vision, we transform ideas into world-class products. 💪
 

📌 About the Role
We are looking for an experienced Head of Product / Product Owner to join our team. 🚀
The ideal candidate is a strategic thinker and strong leader who can design and execute product roadmaps, drive B2C growth, and build innovative solutions for Tier-1 markets.
 

🛠️ Responsibilities

Develop, own, and execute the company’s product strategy across the portfolio.

Create and maintain strategic product roadmaps aligned with business goals.

Prioritize new product development and continuous improvement of existing solutions.

Build and optimize the end-to-end product process – from ideation to launch and support.

Conduct deep market, competitor, and user analysis to define product opportunities.

Define and track KPIs to measure product success and adjust strategies accordingly.

Drive engagement, retention, and revenue growth through product innovation (B2C focus).

Collaborate closely with cross-functional teams and ensure flawless execution.
 

✅ Requirements

2+ years in iGaming on a product role.

2+ years of B2C product management experience.

1+ year in a leadership product position within iGaming.

Proven track record of building and scaling successful products (preferably online casino platforms with in-house development).

Experience with Tier-1 GEOs and B2C markets.

Strong analytical skills with ability to generate and test hypotheses.

Excellent communication and leadership skills.

Advanced English.
 

🧰 Tools & Skills

Jira, Miro, ClickUp, GSuite (Mail, Sheets, Docs, Meet, etc.)

draw.io, Figma

Solid understanding of product KPIs, data analysis, and optimization techniques.
 

🎯 Ideal Candidate

Has led product teams on platforms with in-house development.

Successfully launched and scaled at least 2 online casino projects in Tier-1 markets.

Combines leadership with a deep understanding of iGaming market needs.
 

🎁 What We Offer

💰 Competitive salary and strong financial incentives

🎨 Freedom to make decisions and implement your ideas

🚀 Fast career and professional growth opportunities

🎓 Direct mentorship and learning from the CEO

🌍 Flexible work setup and supportive environment

✨ Welcome to WinMedia – Driving Innovation in iGaming Products! ✨

At WinMedia, we build cutting-edge solutions that shape the future of the iGaming industry 🎯. By combining strategic thinking 💡, creativity 🎨, and data-driven insights 📊, we create products that engage players, grow revenues, and set new industry standards 🚀.

With a passionate team and bold vision, we transform ideas into world-class products. 💪
 

📌 About the Role
We are looking for an experienced Product manager / Product Owner to join our team. 🚀
The ideal candidate is a strategic thinker and strong leader who can design and execute product roadmaps, drive B2C growth, and build innovative solutions for Tier-1 markets.
 

🛠️ Responsibilities

Develop, own, and execute the company’s product strategy across the portfolio.

Create and maintain strategic product roadmaps aligned with business goals.

Prioritize new product development and continuous improvement of existing solutions.

Build and optimize the end-to-end product process – from ideation to launch and support.

Conduct deep market, competitor, and user analysis to define product opportunities.

Define and track KPIs to measure product success and adjust strategies accordingly.

Drive engagement, retention, and revenue growth through product innovation (B2C focus).

Collaborate closely with cross-functional teams and ensure flawless execution.
 

✅ Requirements

2+ years in iGaming on a product role.

2+ years of B2C product management experience.

1+ year in a leadership product position within iGaming.

Proven track record of building and scaling successful products (preferably online casino platforms with in-house development).

Experience with Tier-1 GEOs and B2C markets.

Strong analytical skills with ability to generate and test hypotheses.

Excellent communication and leadership skills.

Advanced English.
 

🧰 Tools & Skills

Jira, Miro, ClickUp, GSuite (Mail, Sheets, Docs, Meet, etc.)

draw.io, Figma

Solid understanding of product KPIs, data analysis, and optimization techniques.
 

🎯 Ideal Candidate

Has led product teams on platforms with in-house development.

Successfully launched and scaled at least 2 online casino projects in Tier-1 markets.

Combines leadership with a deep understanding of iGaming market needs.
 

🎁 What We Offer

💰 Competitive salary and strong financial incentives

🎨 Freedom to make decisions and implement your ideas

🚀 Fast career and professional growth opportunities

🎓 Direct mentorship and learning from the CEO

🌍 Flexible work setup and supportive environment

Responsibilities:

• Design, develop, and maintain C++ applications and services that interact with embedded systems, specifically using Ardupilot/PX4 or other similar platforms.

• Collaborate with hardware engineers to integrate C++-based software with embedded systems and sensors, enabling seamless data exchange and device control.

• Identify, troubleshoot, and resolve software and hardware integration issues, ensuring high-quality, reliable, and performant solutions.

• Utilize Python for up to 20% of development, mainly for scripting, testing, and automation tasks.
 

Required Qualifications:

• 5+ years of experience in development with a focus on embedded systems, device programming, or hardware interfacing.

• Proven experience with Ardupilot/PX4 or similar platforms (e.g., Betaflight, iNav).

• Solid understanding of embedded systems, microcontrollers, and hardware-software interaction.

• Strong expertise in C++, with experience in performance optimization,

multithreading, and I/O operations in resource-constrained environments.

• Experience with Python for development, including scripting, testing, and automation, as well as its use in embedded systems.

• Experience with serial communication protocols (e.g., UART, SPI, I2C).

• Experience in Linux/Unix environments and tools (e.g., Git, SSH, command-line utilities).
 

Will be a plus:

• Experience with single board PCs (e.g., Raspberry Pi, Arduino, etc.).

• Knowledge of cloud technologies or IoT platforms (e.g., MQTT, AWS IoT, Google Cloud IoT).

• Soldering and engineering skills.

• Experience with 3D printing.

We are looking for a Data Scientist eager to grow in the field of autonomous systems, with a focus on computer vision, control theory, and data-driven modeling. This role is ideal for someone with strong analytical skills and a passion for applying data science to real-world autonomy challenges.

Key Responsibilities

• Assist in developing vision-based algorithms for perception and navigation.
• Support data analysis and sensor fusion for multi-sensor systems.
• Contribute to modeling and simulation tasks under guidance from senior engineers.
• Work with datasets from cameras, IMUs, and other sensors to extract insights.
• Stay up-to-date with recent research in computer vision, autonomy, and data science.

Required Qualifications

• 2+ years of experience in computer vision or data analysis.
• Understanding of geometric computer vision principles.
• Basic knowledge of control theory, PID controllers, signal processing, and data-driven modeling.
• Programming skills in Python and C++.
• Familiarity with Linux and single-board computers.
• Strong willingness to learn and adapt quickly.
• Relevant work experience or education in STEM field

Nice to Have

• Exposure to SLAM or Visual-Inertial Odometry (VIO).
• Familiarity with OpenCV, NumPy, and basic ML frameworks (PyTorch, TensorFlow).
• Knowledge of ROS2, Gazebo, or AirSim.
• Experience with PX4, Betaflight, or ArduPilot.
• Basic understanding of neural networks and CV frameworks.
• Interest in reinforcement learning or predictive modeling.

We are seeking a Data Scientist with a strong foundation in physics, control theory, and mathematical modeling to join our team working on cutting-edge autonomous systems. The ideal candidate combines analytical rigor with practical experience in modeling, simulation, and algorithm development for autonomous platforms.

Levels: Middle and Senior (responsibilities and scope will be adjusted accordingly).

Key Responsibilities

• Develop and validate mathematical models for autonomous systems and dynamic environments.
• Apply data-driven approaches for system identification, optimization, and predictive control.
• Analyze large datasets from sensors and simulations to extract insights and improve system performance.
• Design and implement algorithms for control, navigation, and decision-making.
• Collaborate with cross-functional teams to integrate models into real-world autonomous platforms.

Required Qualifications

• 3+ years in R&D or applied data science/software development.
• Strong background in mathematical modeling, system identification, and control theory.
• Proficiency in Matlab/Simulink for modeling and simulation.
• Experience in signal processing and data analysis.
• Programming skills in Python and C++.
• Ability to quickly research and apply recent trends in control theory, autonomous systems, and data-driven modeling.
• Relevant work experience or education in STEM field

Nice to Have

• Knowledge of aerodynamics fundamentals.
• Experience with Machine Learning (e.g., reinforcement learning, predictive modeling).
• Familiarity with simulation tools such as Gazebo, AirSim.
• Hands-on experience with SITL/HITL testing.
• Exposure to flight control stacks like PX4, Betaflight, ArduPilot.

• Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and technologies including AWS platform.
   
  We are looking for a Senior Python software engineer experience in implementation of backend systems running under Linux/AWS/Azure. Candidate should be capable to coordinate work with QA, Operational, and cross-functional application teams.

• Responsibilities:

  • Develop high-quality software, design, and documentation
  • Provide estimates for specific software feature implementation
  • Identify, prioritize and execute tasks in the software development life cycle
  • Build unit tests for your code
  • Automate tasks through appropriate tools and scripting
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products

• Mandatory Skills Description:

  • English at the level of fluency Upper Intermediate or higher - crucial
  • 7-10+ years of full life-cycle software development experience
  • 5+ years of software development using Python
  • Experience in developing under Linux platform
  • Prod Support experience is required.
  • Good analytical skills and a real passion for solving problems
  • Soft Skill (very proactive and open-minded person)
  • Be result oriented, own a product at each point of SDLC cycle, collaborate closely with team

• Nice-to-Have Skills Description:
  • Experience working with AWS
  • Experience working with C++

About the Role:

We are seeking a motivated Junior Package Engineer with PCB design experience to join our IC packaging and signal/power integrity team.

You will support the development of advanced semiconductor packages and perform SI/PI analysis for high-speed interfaces such as Ethernet, PCIe, DDR, and SerDes.

Responsibilities:

• Assist in IC package design (substrate layout, stack-up, routing, DRC checks)
• Support package floorplanning and die/ball map development
• Work with senior engineers to run SI simulations (S-parameters, insertion loss, eye diagrams)
• Perform PI/PDN analysis (IR drop, decap planning, impedance profiles)
• Translate PCB experience into package-level routing constraints (differential pair rules, impedance control)
• Help model high-speed interfaces: Ethernet, PCIe, DDR, SerDes
• Collaborate with silicon, system, and PCB teams on end-to-end interconnect design
• Document design guidelines, simulation results, and engineering reports

Required Qualifications:

• Experience with PCB design tools (Altium, OrCAD, Allegro, KiCad, or similar)
• Understanding of high-speed differential routing and board-level signal integrity basics
• Familiarity with impedance control, vias, stackups, return paths, PDN concepts
• Exposure to interfaces such as Ethernet, PCIe, DDR
• Basic scripting or automation skills (Python/Matlab preferred)
• Strong problem-solving abilities and attention to detail

• High motivation to learn package design and SI/PI methodologies

   

  Nice-to-Have Skills

• Familiarity with package design tools: Cadence SIP/APD, Xpeedic, Mentor Xpedition
• Exposure to SI/PI simulation tools: ANSYS SIwave, HFSS, Sigrity, ADS
• Understanding of flip-chip, BGA, RDL, 2.5D/3D packaging

• Knowledge of SerDes, USB, LPDDR, or high-speed PHY design principles

   

What We Offer: 

• Full training in IC packaging, SI/PI analysis, and advanced interconnect design
• Opportunity to work with cutting-edge technologies (PCIe Gen5/6, DDR5/6, chiplets)
• Mentorship from senior package, SI, and system engineers
• A clear growth path toward package architect, SI/PI lead, or chiplet interconnect specialist

Key Responsibilities:

• Ensure high quality of software products across all stages of development;
• Design, execute, and maintain test cases, test plans, and test scenarios;
• Perform manual testing of complex systems (backend, APIs, networking-related features);
• Analyze logs, identify root causes of issues, and collaborate closely with developers;
• Validate client-server interactions and network behavior;
• Participate in requirements analysis and provide early QA feedback;
• Contribute to improving QA processes and testing standards.

Required Skills & Experience:

• Strong experience as a QA Engineer (manual testing);
• Good command of English (Intermediate+ or higher);
• Solid understanding of software testing methodologies and QA processes;
• Strong logical and analytical thinking;
• Experience working with client-server architecture;

• Linux: confident use of basic commands, log analysis;
• Networking fundamentals: TCP/IP, UDP, REST, OSI model;
• Ability to troubleshoot issues across different system layers;
• High attention to detail and commitment to product quality;
• Ability to work independently and take ownership of testing areas. 

Technical Plus (Nice to Have):

• Hands-on experience with networks or network devices;
• Experience working with Linux-based systems;
• Experience testing REST APIs;
• Python for test automation or scripting;
• MySQL (basic queries for data validation);
• Experience with hardware testing, flashing devices, soldering;
• Understanding of QA metrics and reporting;
• Experience mentoring junior QA engineers.

Personal Qualities
• Proactive and open-minded;
• Fast learner with a strong problem-solving mindset;
• Strong communication skills. 

Company Offers:
• Competitive salary based on experience;
• Flexible 8-hour working day (remote / hybrid options);
• 20 days of paid vacation;
• Health insurance;
• Professional, international work environment;
• Opportunity to work with complex and interesting products;
• Office located within 15 minutes (if on-site). 

About company:

Johnson Controls is a global leader in smart building solutions, dedicated to creating safe, healthy, and sustainable environments. As the provider of the world’s largest portfolio of building technology, software, and services, we are at the forefront of innovative building management.

Our Intrusion Department specializes in the development of high-quality electronic security systems and components. Operating in Ukraine through our subcontractor in Kyiv, we work with both hardware and cloud servers, including AWS, as well as virtual machines.

On the client side, we utilize intrusion panels from top vendors such as Visonic PowerMaster, DSC PowerSeries, and Qolsys IQ, alongside a range of wireless technologies (PowerG, Z-Wave, Zigbee) and wired devices.

In addition, we offer User and Installer Applications for both iOS and Android, providing seamless integration and control for our customers.

We are looking for QA engineer to test a client-server system

Requirements
• Student (3rd year or higher) or graduate of a technical field (Computer Science, Telecom, Electronics, etc.)
• Intermediate English level (reading documentation, written communication, basic spoken interaction)
• Logical and analytical thinking
• Basic understanding of how computers and operating systems work
• Motivation to learn, grow, and work full-time

⸻

Nice to Have
• Experience with Linux (basic terminal commands, file system navigation)
• Basic knowledge of computer networks (IP, ports, client–server)
• Experience with electronics, microcontrollers, or embedded devices
• Familiarity with Git or other version control systems
• Basic understanding of QA concepts (test types, testing levels)
• Any experience with Python (courses, labs, pet projects)

⸻

What We Offer
• Strong internal training and mentoring
• Professional environment with experienced QA engineers and developers
• Opportunity to work with a real hardware-based product, not just web apps
• Clear growth path in QA, including Automation
• Paid vacation and medical insurance
• Flexible 8-hour working schedule (can be combined with studies)
• Comfortable office within walking distance of central metro stations. 

Company offers:

• Competitive salary

• 8 hours working day (flexible working hours, and work from home)

• 20-day paid vacation

• Insurance

• Professional environment

• Office located in a 15-minute walk from Vokzalna, Universytet, or Olimpiiska metro stations

About company:

Johnson Controls is a global leader in smart building solutions, dedicated to creating safe, healthy, and sustainable environments. As the provider of the world’s largest portfolio of building technology, software, and services, we are at the forefront of innovative building management.

Our Intrusion Department specializes in the development of high-quality electronic security systems and components. Operating in Ukraine through our subcontractor in Kyiv, we work with both hardware and cloud servers, including AWS, as well as virtual machines.

On the client side, we utilize intrusion panels from top vendors such as Visonic PowerMaster, DSC PowerSeries, and Qolsys IQ, alongside a range of wireless technologies (PowerG, Z-Wave, Zigbee) and wired devices.

In addition, we offer User and Installer Applications for both iOS and Android, providing seamless integration and control for our customers.

Cowchain blockchain development company is actively looking for Solidity Developer to join our development team.


About us:
Cowchain have successfully completed 150+ projects mainly on EVM-based blockchains such as Ethereum, Polygon, Arbitrum, Base including Coinmarketcap leaders with 180M+ total capitalization and 20M+ daily trading volume in Move2Earn, Play2Earn and DeFi industries.


Required skills:
— Around 2 year+ commercial experience in smart contract development on Solidity

— Rust 
— Hardhat/truffle/Foundry
— ERC721/ERC1155/ERC20/Chainlink
— JIRA, gitflow
— Node.js experience
— Web3/Etheres libraries
— LayerZero
— PDAs/CPI, SPL Token/Token-2022, Anchor testing, program accounts

What will you do:
— Smart contracts development for DeFi, NFT, GameFi solutions
— Integration of smart contract to ReactJs frontend
— Bugfixes and support existing solutions
— Participate in project architecture discussions
— Build solutions from scratch as well as join on-going development process
— Have fun;) 

What we offer:
— Flexible working schedule, remote work
— Competitive salary with bonuses for activities
— Ability to dive into fast-growing blockchain/crypto industry
— Work with modern tech stack (blockchain)
— Paid vacations, sick leaves
— 100% friendly/family team

BETER is a rapidly growing product company. We create competitive content supplemented with analytics. For more than 5 years, we have been organizing sports tournaments, broadcasts, and developing our own sports community. We hold 45+ thousand events per month in esports and classic sports. BETER products are known all over the world — our content is represented in 150+ countries.
Our current partners are the world’s most famous trading giants.
 

BETER is looking for a Technical Support Engineer to help clients and teams resolve technical issues and ensure smooth system operation. If you enjoy troubleshooting, problem-solving, and keeping systems running flawlessly, this role is for you.

Responsibilities:

• Providing technical support to company employees and clients through Jira Service Desk.
• Performing a variety of tasks, from software updates to event organization, as well as participating in the implementation and optimization of internal processes.
• Installing, configuring, and regularly maintaining equipment for employees, which includes working with various types of software and hardware.
• Conducting training sessions for new employees and providing technical consultations to clients and staff regarding software and hardware.
• Supporting innovative solutions and implementing them into the company's infrastructure. Providing technical support to clients and resolving issues.
   

Requirements:

• At least one year of experience in technical support.
• Knowledge of operating systems (Windows, Linux, macOS) and office suites (Microsoft Office, Google Workspace).
• Understanding the principles of computers, servers, and network equipment, and the ability to diagnose and fix hardware issues.
• Knowledge of basic network concepts (TCP/IP, DNS, DHCP) and experience with VPN and other network technologies.
• Scripting and automation skills (e.g., Python, Bash) are a plus.
• Written English skills sufficient for correspondence. Spoken English is not required.
• Broadcast support, vMix user.
   

Soft Skills:

• Ability to effectively communicate with clients and colleagues, explain technical terms in simple language, and actively listen.
• Analytical thinking, creativity in finding solutions, and the ability to quickly adapt to new challenges.
• Ability to handle numerous tasks, prioritize them, and meet deadlines.
• Ability to work in a team, share knowledge and experience, support and help colleagues, and be open to feedback.
• Diligence in working with technical information, completing tasks accurately, and preparing reports.
   

We offer:
 

• Work schedule: Monday to Friday, 8-hour workday from the office.
• Competitive and timely payment for services.
• Paid vacation: 20 working days per year.
• Personal Time.
• Paid sick leave.

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

The Role

We are looking for a highly skilled Senior DevOps Engineer to strengthen our Cloud Platform team. This is a hands-on technical role critical to ensuring our operational excellence, security, and resilience.

You will help build a secure, scalable, and compliant cloud infrastructure that serves as the foundation for all our product teams. This role requires deep hands-on experience with AWS, Kubernetes, and Infrastructure-as-Code.

Crucially, you will be responsible for navigating the strict regulatory landscape of a financial institution. You must have successfully navigated environments requiring ISO 27001, PCI DSS, and DORA compliance. You will work closely with the Cloud Platform Manager and security teams to implement the controls and processes necessary to keep our platform secure and compliant.

While this is a remote-first role, you should be based in a CET-adjacent timezone to collaborate effectively with colleagues.

What You'll Do

• Build Cloud Infrastructure: Design, implement, and maintain our AWS-based infrastructure (EKS, EC2, RDS, IAM, VPC, KMS, networking).
• Infrastructure as Code (IaC): Develop and manage our infrastructure using Terraform/Terragrunt, Helm, and Kubernetes manifests.
• CI/CD & GitOps: Build and optimize CI/CD pipelines (GitHub Actions/GitLab CI) and operate GitOps workflows using ArgoCD or Flux.
• Compliance Implementation: Implement and maintain the specific technical controls and processes required for ISO 27001, PCI DSS, and DORA.
• Security Operations: Apply best practices for cloud security, encryption, access control (IAM, RBAC, Zero Trust), and support incident response.
• Observability: Configure and maintain our observability stack using Prometheus, Grafana, Loki, Alloy, and OpenTelemetry.
• Documentation: Create clear technical documentation, standards, and security policies to support audits and internal knowledge sharing.

• Disaster Recovery: Support Disaster Recovery (DR) and Business Continuity planning and testing.

   

What We're Looking For

• Experience: 5+ years of professional DevOps experience, with a proven track record of building secure cloud environments.
• Compliance Expert: Mandatory hands-on experience implementing and passing audits for ISO 27001, PCI DSS, and DORA. You must understand the technical reality of these frameworks.
• AWS Mastery: Deep experience with AWS services, particularly EKS, networking, and security.
• Certification: AWS Certified Solutions Architect – Associate (Mandatory).
• Container Orchestration: Expert-level knowledge of Kubernetes (EKS), including autoscaling, IRSA, network policies, and cluster security.
• IaC Expertise: Strong proficiency with Terraform / Terragrunt and GitOps methodologies.
• Observability: Experience with monitoring, logging, and distributed tracing tools (Prometheus, Grafana, Loki).
• Security Mindset: Solid understanding of networking (TLS, VPN, WAF) and identity management (IAM, RBAC).

• Soft Skills: Strong ownership mentality, proactive problem-solving, and the ability to communicate effectively with auditors and stakeholders.

   

Bonus Points

• Certifications: AWS Security Specialty, AWS DevOps Engineer (Professional), or CKA/CKAD (Kubernetes).
• Familiarity with MiCA (Markets in Crypto-Assets) regulations.
• Experience with Vault, AWS Secrets Manager, or SSM Parameter Store.
• Experience building AWS Landing Zone / Control Tower architectures.

• Background in FinTech, RegTech, or enterprise banking environments.

   

What We Offer

• Foundational Role: A key role in building the compliant infrastructure backbone for a major European crypto platform.
• High Standards: The opportunity to work in a high-compliance, high-security environment that values technical excellence.
• Clear Ambition: The chance to join a company with a clear goal of becoming the #1 crypto platform in the EU.
• Greenfield Culture, Brownfield Code: A rare chance to join a new company culture with no baggage, while solving the interesting technical challenges of a mature product.
• Flexibility & Connection: A 100% remote-first role with periodic, all-expenses-paid team gatherings and a new hub in Ticino, Switzerland.
• Compensation: A competitive salary and benefits package.

Key Responsibilities:
 

• Strategic development of new B2B partnerships with enterprise clients, primarily in European and US markets.
• End-to-end ownership of the business development cycle: qualification of inbound requests, discovery, solution shaping, and contract negotiations.
• Acting as a trusted advisor to potential clients: deep understanding of business needs, operational challenges, and decision-making processes.
• Preparation and delivery of high-level company and solution presentations tailored to client business objectives.
• Leading and closing long-cycle B2B deals, including multi-service outsourcing contracts.
• Direct participation in client negotiations, executive-level meetings, and, when required, on-site visits and business trips.
• Participation in tenders, RFPs, and strategic sourcing processes.
• Representation of the company at industry conferences, exhibitions, and professional events.
• Development of partner relationships in assigned regions and building long-term cooperation models.
   

Required Skills and Qualifications:
 

• 2+ years of proven experience in B2B business development or enterprise sales within European or US markets.
• Hands-on experience selling complex services or solutions (BPO, CX outsourcing, SaaS, digital or technology-enabled services is a strong advantage).
• Proven track record of closing high-value B2B deals with long sales cycles.
• Strong consultative selling skills, including stakeholder management, needs analysis, and solution positioning.
• High-level negotiation and presentation skills; ability to communicate confidently with senior and C-level stakeholders.
• English language knowledge: fluent or close to native.

We are actively growing and expanding our team. We invite you to join the Analytics Department as a WFM Scheduling Specialist.

Key Responsibilities:

• Ensure effective scheduling of contact center agents while considering service level targets (FRT, SLA), workload, vacations, and operational requirements;
• Build monthly work schedules for the contact center based on forecasted workload (chats and calls);
• Work within the client’s WFM system;
• Prepare and maintain timesheets;
• Import and manage forecasting data;
• Collaborate closely with the Operations and HR departments to align planned and actual shifts and vacations;
• Maintain and update WFM tools / Excel models, participate in the implementation of new WFM solutions;
• Perform reforecasting (updating workload projections for schedule adjustments).

Required Knowledge and Skills:

• Experience with core and advanced Excel functions and complex formulas used for calculating operational metrics;
• Ability to create Excel reports and forecast results;
• Ability to work in a multitasking environment, stay focused, and maintain accuracy while completing reports over extended periods;
• Experience in planning and scheduling based on workload forecasts;
• English language proficiency at B2 level;
• Understanding the impact of key contact center metrics (AHT, FRT, Shrinkage, Adherence) on scheduling.

Will be an advantage:

• Experience with WFM systems (Verint, Assembled, Genesys, injixo, NICE, Calabrio, etc.);
• Skills in process automation (VBA, Power Automate, Python, SQL are a plus);
• Knowledge of Workforce Optimization / Capacity Management principles.