Jobs at Djinni

Job Description

Job Role: Customer Success Specialist

Department: Customer Success Department / QA

Reporting to: Customer Success Manager

Job Location: Remote (Global)  Full Time (8am - 5pm Mon-Fri LA time

Customer Success Specialist - A highly empathetic and detail-oriented Customer Success Specialist to own the resolution of customer concerns and escalations that directly impact retention and brand trust. This role plays a critical part in safeguarding customer relationships by addressing complex issues with professionalism, urgency, and accountability, and by converting negative experiences into positive, loyalty-building outcomes.

The Customer Success Specialist assumes end-to-end ownership of customer concerns, serving as the primary point of accountability from initial contact through final resolution. Working cross-functionally, this role identifies root causes, drives timely and effective resolutions, and ensures a consistent, high-quality customer experience. Success in this position is measured not only by problem resolution, but by the ability to restore confidence, reinforce trust, and deliver experiences that strengthen long-term customer retention and advocacy, ultimately driving operational efficiency and key quality metrics.

Required Qualifications

• Proven Customer-Facing Experience: Demonstrated experience in customer service, customer success, retention, or operations, including handling escalations and complex customer issues.
• Excellent Communication Skills: Strong verbal and written communication, with the ability to convey clarity, empathy, and professionalism in all interactions.
• Conflict Resolution & Negotiation: Skilled in de-escalating challenging situations and negotiating fair, timely resolutions that protect customer relationships.
• Analytical & Reporting Skills: Ability to analyze customer data, track KPIs, generate actionable insights, and report trends to leadership.
• Decision-Making & Ownership: Strong judgment and accountability in resolving issues, prioritizing tasks, and driving customer-focused outcomes.
• Customer Success Mindset: Committed to delivering an exceptional customer experience and fostering long-term loyalty and advocacy.

Skills & Competencies

• Communication & Interpersonal Skills: Exceptional verbal and written communication with the ability to build rapport, convey empathy, and handle sensitive or escalated situations professionally.
• Customer Empathy & Emotional Intelligence: Demonstrates strong understanding of customer needs and emotions, turning challenging interactions into positive outcomes.
• Problem-Solving & Analytical Thinking: Ability to analyze complex issues, identify root causes, and implement effective solutions.
• Organizational Excellence & Time Management: Highly detail-oriented, able to manage multiple complex cases simultaneously while meeting deadlines.
• Accountability & Ownership: Takes full responsibility for customer issues from initiation to resolution, ensuring consistent follow-through.
• Collaboration & Teamwork: Works effectively with cross-functional teams to resolve issues, share insights, and improve processes.
• Technical Proficiency: Skilled in tools such as Microsoft Excel or Google Sheets for reporting, tracking, and data analysis.

Key Responsibilities:

1. Customer Interaction & Call Management

• Serve as the primary point of contact for existing customers raising concerns, complaints, or escalated issues.
• Handle inbound calls with professionalism, empathy, and urgency while documenting all interactions accurately.
• Proactively perform outbound calls to follow up on unresolved issues, confirm appointments, or collect customer feedback.
• Manage all customer experience activities across phone, email, chat, and other communication channels, ensuring consistency and high-quality service.
• Save Campaign Execution: Implement structured campaigns to retain at-risk customers, including offering alternative products, services, or incentives aligned with company guidelines.

1. Internal Communication

• Coordinate with internal teams. Operations, Field Technicians, Dispatchers, Product/IT, and QA/Customer Success, to identify root causes and drive timely, effective resolutions.
• Establish and maintain direct communication workflows between Customer Success and other departments to enhance responsiveness and service quality.
• Provide actionable feedback to leadership on recurring issues, process gaps, and opportunities for operational improvement.

1. Reports and Data Tracking

• Maintain accurate and up-to-date records of all customer interactions, issues, and resolutions in the CRM system.
• Track and analyze key performance metrics, including Inbound Booking Ratio, Cancellation %, Run to book ratio, CSAT, and NPS, to measure team and individual performance.
• Use data insights to inform proactive strategies that improve operational efficiency, reduce customer friction, and enhance overall customer satisfaction.

1. Product Selling & Customer Onboarding

• Cross-Booking & Upselling: Identify opportunities during interactions to recommend additional products, services, or upgrades that align with customer needs, enhancing value while strengthening loyalty.
• New Booking Facilitation: Assist customers in scheduling new services, bookings, or appointments, ensuring a smooth and efficient process that reinforces a positive customer experience.
• Membership: HighlightMembership benefits and assist customers with the Onboarding process.

Responsibilities:

• Daily operational work with game providers (enabling/disabling games, maintaining listings)
• Handling new releases: acceptance, testing, descriptions, and distribution across projects
• Sorting and arranging games on websites (by category, location, player type)
• Curating game selections for promo campaigns, tournaments, events, and promotions
• Analyzing game performance statistics: top-performing, underperforming, negative margin
• Monitoring RTP, feedback, and game functionality (in collaboration with Support and Product teams)
• Collecting and structuring information from providers (news, discounts, features)
• Competitor monitoring: providers, sorting strategies, unique mechanics
• Preparing weekly and monthly reports for the Lead Game Manager
• Participating in the setup and launch of tournaments, Big Win events, exclusive promotions
• Verifying that games comply with bonus terms and conditions
• Selecting games for the Smartico gamification platform
• Collaborating with Promo, CRM, Content, Product, Analytics, and VIP teams

Requirements:

• Minimum 1 year of experience in an online casino as a Game Manager / Casino Manager / Gambling Content Manager
• Understanding of structure and workflows related to game providers
• Basic knowledge of platforms: SoftSwiss, Soft2Bet, TrueLabel, Advabet, EasyRocket, etc. (preferred)
• Solid grasp of game mechanics, popular genres, and market trends
• Proficiency with Excel / Google Sheets / Asana / Notion / Tableau (analysis, sorting, formulas)
• High attention to detail, responsibility, and a structured, task-oriented mindset
• English level: Intermediate or higher

Nice to Have:

• Experience working with Tier 1 markets
• Understanding of GGR, RTP, and retention metrics
• Experience working with Smartico functionality
• Direct interaction with game providers: requests, negotiations, discounts
  Benefits
• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance! 

Have a passion to get high quality content to watch?

Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?

Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.


Job Description

You should be:

• - Movie freak who can watch movies all day long
• - Detail-oriented like Sherlock Holmes
• - Flash-fast in finding problems
• - Lawnmower man in Network knowledge
• - Dr Strange in English knowledge
• - Obi-Wan Kenobi in communication 

Good to have:

• - Know what is a Bug and what is a Feature
• - QA Fundamentals and Bug life-cycle
• - Love for Cookies and for a good team
• - Spanish knowledge (B1+)
   

Job Responsibilities

• - Watching movies and improving content quality
• - Searching and reporting content issues
• - Communication with involved teams 

Hi! We’re a digital agency working with clients from the USA, UK, Canada, and Europe. We specialize in design, development, and digital support for startups and businesses.

Right now, we’re looking for an experienced Sales Manager — not someone learning from scratch, but a professional who already knows how to sell and work with English-speaking leads.

What’s important:

We have a steady flow of 200+ leads per month, and we need someone who can confidently handle that volume, manage negotiations, and close deals. We’re after a strong sales pro who knows how to convert leads into clients and deliver tangible results. This is not a position for tests or training — you should already understand digital sales processes, be confident using a CRM, work with scripts, and communicate in English at Upper-Intermediate to Advanced level.

Requirements:

• 2+ years of experience selling digital/IT services
• Proven track record of successful negotiations in English
• Strong skills working with CRMs and sales tools
• Ability to make quick decisions, handle objections, and close deals

• Motivation to work for results and directly influence your income

   

What you’ll be doing:

• Close deals for web design, development, and digital support services
• Manage clients from the first contact to signing the contract
• Meet your sales targets (3–5 deals per month)

• Maintain accurate CRM records and follow sales processes

   

What we offer:

• Unlimited sales commission (if you know how to sell, earning $2500+ per month quickly won’t be a problem — your upper limit depends entirely on you)
• A steady stream of leads and a well-set-up CRM
• Clear goals, scripts, and support from the team
• Flexible schedule and the ability to work remotely
• 14 paid vacation days

• A healthy, productive work environment with no micromanagement

   

If you:

• Understand how digital sales work
• Know how to close deals, not just “keep in touch”
• Want to work alongside skilled professionals and influence your own income, send us your CV, your salary expectations, and your Telegram handle so we can reach out to you.

Medier is looking for a detail-oriented and proactive specialist to join our CRM  team. It's the perfect position to start your CRM career. 

Location: Poland (Relocation supported)

Responsibilities:

• Technical setup and execution of CRM campaigns within internal systems.
• Working with Google Docs and Sheets to organize and track project data.
• Carefully review all task details and components before execution to ensure accuracy.
• Identifying errors, inconsistencies, and collaborating with managers to resolve issues quickly.

• Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.

   

Requirements:

• English level B1 or higher
• Clear and proactive communication skills
• Strong attention to detail and analytical mindset
• Ability to manage multiple tasks efficiently
• Confident user of Google Workspace tools

With 10+ standalone SEO iGaming websites in our department and steadily growing traffic, we require more team resources to maximize monetization opportunities and performance of our B2C brands, as well as establish new affiliate deals, selling high-value placements on our websites from B2B and/or other iGaming operators.

The Affiliate Manager will help drive the revenue, optimising campaign conversion rates, monitoring performance, and aligning cross-team collaboration.

Areas of Responsibility:

• Build and maintain strong relationships with casino operators and secure valuable affiliate deals.
• Sell placements and promotional positions on iGaming websites to affiliate partners.
• Monitor and improve campaign conversion rates.
• Track and analyse the performance of placements and campaigns.

• Collaboration with internal and external cross-functional teams to improve performance and secure exclusive promotions.

   

Duties:

• Identify, contact, and negotiate new affiliate deals with casino brands and operators.
• Sell placements (featured listings, banners, popups, etc.) on our iGaming platforms.
• Collaborate with internal and external partners to understand local market trends and support targeted campaigns.
• Negotiate exclusive promotions and custom landing pages with affiliate partners.
• Monitor, report, and analyze performance of placements using tracking platforms and internal tools.
• Analyze brand performance, suggest updates, and collaborate with partners, content/design teams to implement improvements.

• Manage affiliate contracts, terms, and performance benchmarks.

   

Required Skills and Qualifications:

• Proven experience in affiliate marketing in the iGaming industry.
• Strong understanding of iGaming traffic monetization, casino affiliate programs, and KPIs like FTD, CPA, RevShare.
• Experience with affiliate tracking tools and performance analytics.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently, prioritize tasks, and manage multiple partnerships.
• Familiarity with SEO-driven iGaming websites is a plus.
• Excellent written and verbal communication skills in English
• Native Russian or Ukrainian 

Our client is a cybersecurity services company expanding its audit capabilities. They are building a trusted pool of experienced Cybersecurity Auditors to collaborate with on a long-term basis across multiple client projects.

Work is organized into predefined “audit packs” with a clear scope and estimated effort, so expectations are consistent and workloads can be planned fairly in advance.

What You’ll Do

Depending on your expertise, you may work on:

• Technical security audits (infrastructure, cloud, hybrid environments)
• Vulnerability assessments and risk analysis
• Compliance & regulatory audits aligned with frameworks such as ISO 27001, ENS, NIST, CIS
• Security posture reviews and gap analysis
• Evidence collection and validation (documentation + technical proof)
• Audit reporting with clear, actionable recommendations

Projects will vary in size and complexity; workload and scope are agreed upfront.

How the “Audit Packs” Work

Each pack typically includes:

• Defined scope (technical, compliance, or mixed)
• Review of documentation and/or technical evidence
• Identification of risks and gaps
• Actionable findings and recommendations
• A structured report aligned to the applicable framework

Each pack comes with an estimated number of hours based on repeat delivery. You’ll be asked to:

• Confirm whether the scope fits the estimate
• Highlight where estimates may be risky or unclear
• Suggest ways to improve quality and efficiency

The goal is a balanced model that scales over time not unrealistic timelines.

What We’re Looking For

• Proven experience as a Cybersecurity Auditor or Security Consultant
• Strong understanding of security controls, risks, and best practices
• Ability to write clear, professional audit reports (English required; Spanish is a plus)
• Hands-on experience with one or more frameworks: ISO / NIST / ENS / CIS (or similar)
• Reliable, detail-oriented, comfortable working with minimal supervision

Nice to Have

• Security certifications (e.g., Offensive Security, Altered Security, or similar)
• Experience auditing both SMEs and enterprise environments
• Familiarity with cloud platforms (AWS, Azure, GCP)

Full-Time, Remote
 

We’re hiring a Senior Media Buyer to join Consumer Genius, a well-established lead generation company working across insurance, loans, and financial services. This role is for someone who knows lead gen inside and out and has scaled campaigns at serious volume.
 

You’ll be running Google Ads and Meta Ads campaigns across the US, Canadian, and UK markets, working with proven offers, stable buyers, and in-house funnels. This is not e-commerce. This is performance-driven lead generation with real budgets and full ownership.
 

If you’ve spent big, understand compliance-heavy verticals, and know how to turn traffic into profitable leads, you’ll feel at home here.
 

What you’ll do

• Build, scale, and optimize lead generation campaigns on Google Search, YouTube ads
• Drive high-quality leads for insurance and loan offers
• Manage performance across US, CA, and UK markets
• Monitor CPL, approval rates, ROAS, and net profit daily
• Optimize campaigns daily and report P&L results
• Work with internal creatives, developers, and compliance team
• Scale campaigns using proven in-house funnels and long-term buyers
   

What you bring

• 3+ years of lead generation media buying experience
• Strong hands-on experience with Google Ads (search and YouTube)
• Proven ability to manage and scale profitable campaigns
• Experience working with compliance rules and regulated industries
• Comfort working with daily budgets and performance targets
   

Nice to have

• Experience in insurance, loans, or financial services
• Background working with $25000+ daily
   

What you get

• Base salary $2,000–$3,000/month
• 5% net profit share (uncapped — top buyers earn $15k–$20k+ monthly)
• Full transparency on numbers and performance
• Stable offers, long-term buyers, and clear growth path
• A team that knows lead gen and moves fast

At White Digital, we build products from 0 to 1 and scale them to millions of users.

Now we’re looking for a Delivery Manager who will bring structure, ownership, and clarity to our growing portfolio of web and mobile projects.

In this role, you will have а real impact on project execution, client satisfaction, and the evolution of delivery processes as the company grows.

What You’ll Own

• End-to-end delivery of web and mobile projects
• Planning, execution, and monitoring of project timelines and scope
• Risk identification and mitigation
• Client communication and expectations management
• Participate in product-level decision-making, including solution validation and UX discussions
• Team workload planning and coordination
• Ensuring delivery predictability and quality standards
• Continuous improvement of delivery processes
• Own delivery across active projects and ensure stable execution
• Work closely with founders and C-level to align priorities and strategy
• Improve delivery processes as the company grows
   

What We’re Looking For

• 3+ years of experience in IT project or delivery management
• Experience in outsource companies
• Experience managing multiple projects or parallel streams
• Strong understanding of SDLC
• Solid knowledge of Agile/Scrum methodologies
• Experience working with mobile (iOS/Android) and web products
• Strong stakeholder communication skills
• Ability to manage risks and resolve conflicts
• English level — Upper-Intermediate or higher
   

What We Offer

• Diverse and international projects
• Flexible work format — remote & comfort time
• Internal learning and knowledge-sharing initiatives
• 22 days off and 12 sick days paid by the company annually
• Paid national holidays.
• Medical insurance
• English classes.
• GYM
• Team building twice per year
• Welcome box
• Paid overtime
• Real impact on company processes and growth
   

If you value transparency, ownership, and professional growth — we’ll be happy to meet you.

Full-Time, Remote
 

We are  looking for a Media Buyer with strong experience in US and Canadian insurance lead generation to join our partner, Consumer Genious. This role is ideal for someone who has run auto and life insurance campaigns, understands compliance, and knows how to scale profitably without burning accounts.
 

You’ll work with Google Ads and Meta Ads, proven insurance offers, and a mix of in-house and affiliate-driven traffic. We’re looking for buyers who can take ownership, make smart decisions, and grow profitable campaigns.

What You’ll Do

• Launch and scale auto and life insurance lead gen campaigns
• Manage traffic across Google Search,YouTube, and Meta
• Optimize form and call-based funnels for CPL and lead quality
• Track approval rates, ROAS, volume, and net profit
• Fill out daily P&L and performance reports
• Work closely with compliance, creatives, and internal teams
• Scale winning campaigns with long-term insurance buyers
   

What You Bring

• 3+ years of insurance lead generation experience
• Strong command of Google Ads and Meta Ads
• Experience managing regulated offers and compliance rules
• Proven ability to scale profitable lead gen campaigns
• Comfortable optimizing accounts daily and working with volume
   

Will Be a Plus If You Have

• Experience with affiliate marketing and mixed traffic models
• Background working with lead aggregators or marketplaces
• Experience managing high daily spend
   

What You Get

• Base salary $2,000–$3,000/month
• 5% net profit share with performance-based increases
• No cap on earnings
• Stable advertisers and in-house funnels
• A performance-first team with clear expectations

Media Buyer - Legal Leads (UK Market)
Full-Time, Remote
 

We’re hiring a Senior Media Buyer to scale UK legal lead generation for our partner, Consumer Genius. This role is focused on claims and legal offers, working with compliance-heavy funnels, call and form-based leads, and stable end buyers.

This is a great fit for someone who has run UK claims traffic, understands how legal lead gen works, and can manage performance at scale using Google Ads and Meta Ads.
 

What You’ll Do

• Run and scale UK legal and claims lead generation campaigns
• Manage traffic across Google Search, YouTube ads, and Meta
• Optimize for CPL, approval rate, and net profit
• Work with compliance-approved creatives and landing pages
• Monitor performance daily and update P&L reports
• Scale profitable campaigns with long-term legal buyers
• Collaborate with internal teams on optimization and growth
   

What you bring

• 3+ years of legal or claims lead generation experience
• Strong experience with Google Ads and Meta Ads
• Understanding of UK compliance and regulated advertising
• Proven ability to scale lead gen profitably
• High attention to performance, quality, and compliance
   

Will be a plus:

• Experience running affiliate traffic
• Background in UK insurance or claims offers
• Experience managing call-based legal leads
   

What you get

• Base salary $2,000–$3,000/month
• 5% net profit share, uncapped
• Performance-based increases in profit share
• Transparent numbers and clear expectations
• A mature lead gen operation with real scale

Hello,

we are looking for a skilled developer to join our project.

About the Role
We're looking for a Upper MIddle Full Stack Java Developer to join our engineering team. You'll work on a large-scale enterprise application serving thousands of users, contributing to both the frontend and backend of our platform. This is an opportunity to make a significant impact on our product while working with a mix of modern and established technologies.

What You'll Do
Develop and maintain features across the full stack, from database to user interface
Build and enhance server-side logic using Java and the Spring ecosystem
Create responsive, user-friendly interfaces using JavaScript, jQuery, and AngularJS
Work with our JSP-based templating system to deliver dynamic web pages
Design and implement RESTful APIs that power our web and mobile applications
Write efficient SQL queries and optimize database performance
Collaborate with product and design teams to translate requirements into working features
Participate in code reviews and contribute to engineering best practices
Help modernize legacy components while maintaining system stability
Troubleshoot and resolve issues across the entire application stack

What We're Looking For
5+ years of professional experience in full-stack Java development
Strong backend skills with Java and Spring Framework (Spring MVC, Spring Security, Spring Data JPA)
Solid frontend experience with JavaScript, HTML5, and CSS3
Experience with jQuery
Knowledge of JSP, JSTL, and server-side templating (Apache Tiles is a plus)
Experience with relational databases (MySQL) and writing optimized SQL queries
Understanding of RESTful API design and AJAX-based communication
Familiarity with ORM frameworks (Hibernate/JPA)
Strong problem-solving skills and attention to detail
Good communication skills and ability to work collaboratively

Nice to Have
Experience with modern JavaScript frameworks (Angular 2+, React, or Vue.js)
Knowledge of Bootstrap and responsive design principles
Experience with caching solutions (Redis)
Familiarity with containerization (Docker) and orchestration (Kubernetes)
Experience with CI/CD pipelines (GitLab CI)
Knowledge of cloud platforms, particularly AWS
Experience with report generation tools (JasperReports)
Familiarity with FreeMarker templating

Tech Stack

Backend:
Java 8, Java 21 (newer services)
Spring Framework 4.x, Spring Boot 2.x/3.x
Spring MVC, Spring Security, Spring Data JPA
Hibernate, MySQL
Redis (caching)
Maven

Frontend:
JavaScript (ES6+)
jQuery, AngularJS 1.5
JSP, JSTL, Apache Tiles
Bootstrap 3, CSS3, LESS
AJAX, RESTful APIs

Infrastructure:
Docker, Kubernetes, Helm
GitLab CI/CD
AWS (SQS, S3, EFS)
Flyway (database migrations)

What We Offer
Work on a mature, real-world product with meaningful business impact
Opportunity to modernize a large codebase and influence technical direction
Collaborative team environment with code reviews and knowledge sharing
Exposure to the full software development lifecycle
Room to grow and take on more responsibility

Budget from 2700 USD (2500 EUR) per month.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

Why are we introducing Product UX/Product Experience Role

At Solidgate, product quality is not defined only by features shipped — it’s defined by how clearly customers understand our product, how confidently they use it, and how well it fits into their real-world workflows.

As we scale, UX and Product Experience direction becomes a strategic function, not just a design layer.
We’re introducing this role to ensure that customer insight, product design, and user experience are deeply embedded into how product decisions are made — not added after delivery.

This role is about shaping how customers experience Solidgate end-to-end — from first demo to daily usage and long-term value.
 

What You Will Own

— Product UX & Product Experience strategy across Solidgate products
— Design as a system, not a service: principles, standards, rituals, and scalable practices
— Customer insight & feedback loop: turning customer signals into clear UX and product improvements
— UX involvement in sales demos, custom solutions, and merchant-facing initiatives, ensuring product clarity and consistency
— Experience-driven roll-out of new features: how customers discover, understand, and adopt new capabilities
— Close collaboration with Product Managers to embed UX thinking into discovery, prioritization, and decision-making
— Leadership of the Product Design function as a strategic partner to Product and Engineering
— Shaping how Solidgate balances usability, complexity, and scale in a fintech environment
 

What Makes This Role Different

— This is not a purely visual or UI role
— This is not a support function for PMs or Sales
— This is a product leadership role, focused on experience, clarity, and customer value

You will influence what we build, how we build it, and how customers perceive it.
 

Team Setup

You will directly lead:
— Product Design Team

You will work closely with:
— Product Managers
— Sales, Merchant Operations, and Integration teams

Your lead & mentor: Artem Sadurskyy, Chief Product Officer
 

Our Ideal Candidate

— Proven experience in Product UX, Product Design Leadership, or Product Experience roles
— Strong product mindset with deep customer obsession
— Experience working closely with Product Managers on discovery and prioritization
— Ability to translate complex customer workflows into clear, usable product experiences
— Experience building or scaling design systems, UX standards, and design processes
— Confidence operating in ambiguity and shaping a function as the company scales
 

Tools & Environment

— Figma
— Jira, Confluence or Notion
— Customer feedback & analytics tools
— Close collaboration with engineering and product teams
 

The Points That Make You Stand Out

— Experience in fintech, payments, or complex B2B products
— Experience working with sales-led or demo-driven products
— Strong understanding of customer onboarding, adoption, and retention flows
 

Why Join Solidgate?
High-impact role. You’re not inheriting a perfect system — you’re building one.
Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered.
Part of Endeavor — a global community of the world’s most impactful entrepreneurs. We’re proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies.
Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.
Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.

📩 Ready to shape Product Experience at scale? Click “apply”.

We’re looking for a Senior Manual QA Engineer to join a short-term project focused on structured data processing and integrations. The product processes large volumes of documents and timesheets (CSV/Excel/PDF), applies data normalization, and uses OCR/AI handwriting recognition to extract information that is then matched and synced with Salesforce.

This role is ideal for someone strong in API/integration testing, comfortable validating data quality and matching logic, and able to support UAT and quality documentation in a fast-moving environment.

Contract Details

• Duration: 12 weeks (Feb–Apr 2026)
• Start: Early February 2026
• Workload:
  • Month 1: Part-time (20h/week)
  • Months 2–3: Full-time (40h/week)
• Time zone: CET
• English: B1–B2
• Format: White-label

Responsibilities

• Test structured data ingestion and processing (CSV, Excel, PDF) and verify data normalization rules.
• Validate OCR/AI handwriting recognition results for accuracy and edge cases.
• Test Salesforce integrations, including sync flows and matching algorithms.
• Perform load and volume testing (targeting 50,000+ timesheets/week) and report performance risks.
• Support UAT: prepare test scenarios, assist business users, and verify fixes.
• Maintain defect tracking, test evidence, and quality documentation.

Requirements

• 5+ years of QA experience (manual-focused), ideally on data-heavy or integration-heavy products.
• Strong API testing skills (Swagger/OpenAPI, JSON; ability to write and validate requests/responses).
• Experience with integration testing across systems (data mapping, validation rules, error handling).
• Familiarity with cloud environments (AWS and/or GCP) from a QA perspective.
• Ability to write basic scripts for testing/support activities (e.g., data checks, payload generation).

Nice to Have

• Hands-on Salesforce testing experience (flows, objects, integrations, data validation).
• Prior exposure to OCR / AI-assisted extraction validation.

Our Client, an Israel-based company that creates the world's leading business management software, is now looking for a Junior Full-Stack Developer to join their team.

Location: Limassol, Cyprus
Type: Remote, Full-time
Start date: ASAP
About Company and Role:

The company is a leading business solution developer in Israel.
It has a distributed development team working both remotely and in its offices in Israel and Cyprus.
You will join one of several product development teams, working on one of the company's solutions.
The teams are small, and every developer has a large impact on the product.

The products include:

• A fintech solution that provides financial management and accounting automation
• An AI-driven document processing solution for account payables
• Mobile & B2B Sales platform with SBM
• Field service management solution used by technical customers
• Commercial property management solution
• Construction financial management solution
   

Requirements:

• Knowledge of C#/.NET Core
• Knowledge of SQL Server
• Knowledge of Angular 12
• Good communication skills
• English: intermediate+
   

It would be a plus if you have experience with projects connected to:

• Business applications
• Information Systems
• FinTech
• Logistics
• Accounting
• E-Commerce
• CRM/ERP