Jobs at Djinni

We are looking for a Product/Data Analyst with 2+ years of experience in analytics, preferably (but not necessarily) in gaming or iGaming. The ideal candidate has strong SQL skills, experience with data visualization tools (Power BI or Tableau), and expertise in user behavior and product performance analysis. 

In this role, you will analyze key metrics, conduct A/B tests, and provide insights to optimize product metrics. An important part of this role is building and maintaining dashboards in Power BI, integrating data from MS SQL, MongoDB, Google Analytics, and ensuring data accuracy and consistency across multiple sources.   

Experience 

• 2+ years of experience in data analytics or product analytics 
• Previous experience in a data-driven role within gaming, or a digital product environment is a plus. 

Required skills 

 Strong SQL skills for querying and analyzing large datasets. 

• Hands-on experience with data visualization tools (e.g., Power BI , Tableau). 
• Proven experience in conducting A/B tests, interpreting results, and making recommendations. 
• Knowledge of analytics platforms (Google Analytics, Amplitude, Mixpanel, etc.). 
• Strong analytical and problem-solving skills with the ability to find optimal and creative solutions. 
• Strong background in data modeling and predictive analytics techniques. 
• Good communication and presentation skills. 

  Responsibilities  

• Analyze user behavior, engagement trends, and conversion metrics to identify growth opportunities. 
• Plan, execute, and analyze A/B tests to optimize product performance and enhance user experience. 
• Conduct cohort analysis, retention analysis, and segmentation to optimize product metrics. 
• Provide actionable recommendations to improve product funnel and key product metrics. 
• Develop predictive models to forecast unit economics, analyze and optimize unit economics. 
• Process ad hoc requests from product and marketing teams, providing quick insights to support strategic decisions. 
• Build new and maintain existing dashboards and reports based on Power BI from different data sources, such as MS SQL, MongoDB, Google Analytics; 
• Ensure data accuracy and consistency across multiple sources. 
• Collaborate with developers to improve data and database structures. 

Why Join Us?  

• Work on a cutting-edge Gaming platform tailored for Dota2 enthusiasts. 
• Have a direct impact on product decisions and strategy using data-driven insights. 
• Be part of a cross-functional team blending product management, analytics, and user experience  

We are working on a US-based data-driven product, building a scalable and cost-efficient data platform that transforms raw data into actionable business insights.

For us, data engineering is not just about moving data — it’s about doing it right: with strong architecture, performance optimization, and automation at the core.

Role Overview

We are looking for a highly analytical and technically strong Data Engineer to design, build, optimize, and maintain scalable data pipelines.

You will be responsible for the architectural integrity of the data platform, ensuring seamless data flow from ingestion to business-ready datasets.

The ideal candidate is an expert in SQL and Python, who understands that great data engineering means:

• cost efficiency,
• smart partitioning and modeling,
• performance optimization,
• reliable automation.

Technical Requirements

Must-Have

• Expert-Level SQL
  • Complex queries and window functions
  • Query optimization and performance tuning
  • Identifying and fixing bottlenecks
  • Reducing query complexity
• Python
  • Data manipulation
  • Scripting
  • Building ETL / ELT frameworks
• AWS Core Infrastructure
  • AWS Kinesis Firehose (near-real-time data streaming)
  • Amazon S3 (data storage)
• Version Control
  • Git (GitHub / GitLab)
  • Branching strategies
  • Participation in technical code reviews

Nice-to-Have

• Modern Data Stack
  • dbt for modular SQL modeling and documentation
• Data Warehousing
  • Google BigQuery
  • Query optimization, slot management, cost-efficient querying
• Advanced Optimization Techniques
  • Partitioning
  • Clustering
  • Bucketing
• Salesforce Integration
  • Experience integrating Salesforce data into various destinations
• Docker / ECS
• AI / ML exposure (a plus)

Key Responsibilities

• Pipeline Architecture
  • Design and implement robust data pipelines using AWS Kinesis and Python
  • Move data from raw sources to the Data Warehouse following best practices
• Data Modeling
  • Transform raw data into clean, business-ready datasets using dbt
• Performance Engineering
  • Optimize SQL queries and data structures for high performance and cost efficiency
• Code Quality
  • Lead and participate in code reviews
  • Ensure high standards for performance, security, and readability
• Collaboration
  • Work closely with Data Analysts and Product Managers
  • Translate business requirements into scalable data schemas

Working Schedule

• Monday – Friday
• 16:00 – 00:00 Kyiv time
• Full alignment with a US-based team and stakeholders

What We Value

• Strong ownership of data architecture
• Ability to think beyond “just making it work”
• Focus on scalability, performance, and cost
• Clear communication with technical and non-technical teams

✦ Join Win Media — Building Scalable Support & Service Platforms in iGaming ✦
 

At Win Media, we build high-load, data-driven iGaming products and supporting service ecosystems.
Our focus is on scalability, automation, and operational efficiency across all customer-facing systems.

We’re looking for a Service Platform Development Manager to join our product team and take ownership of service platforms, omnichannel tools, analytics, and automation.

This role is ideal for a technically-minded support professional who enjoys working with systems, data, and processes rather than frontline communication.

📌 About the Role

As a Service Platform Development Manager, you will operate at the L2 / Support Operations level, ensuring stability, scalability, and continuous improvement of our support infrastructure.

Your mission is to optimize service platforms, automate workflows, build analytics, and ensure reliable system performance across all support channels.

🧠 Key Areas of Responsibility

🔧 Service Platforms & Systems

• Ownership of omnichannel customer support platforms
  (Intercom, Novatalks, MaestroQA, and other support software)
• Configuration, maintenance, and optimization of system settings, roles, access rights, and integrations
• Creation and management of user accounts across trusted systems, including coordination with Google Workspace administrators
• Integration of new communication channels and email inboxes
  (Google tokens, omnichannel routing, synchronization, permissions)

🐞 Incident Management & Bug Handling

• Monitoring and reviewing tasks performed by partners and development teams
• Identification, reproduction, and documentation of system issues
• Writing detailed bug reports and technical tickets
• Coordinating fixes and tracking resolution across teams

📊 Analytics & Reporting

• Building and maintaining dashboards and analytics inside service platforms
• Preparing operational data for support performance analysis
• Working with native omnichannel dashboards where Power BI is not suitable or sufficient
• Supporting data-driven decision-making for Support and Product teams

🤖 Automation & Optimization

• Designing and configuring automation rules, workflows, macros, and chatbots
• Analyzing existing Freshworks (or Intercom) tools and features to reduce manual work
• Optimizing SLA flows, routing logic, and internal processes
• Continuous improvement of support operations through system-level enhancements

📞 Telephony & Communication Tools

• Ordering, auditing, and basic configuration or replacement of phone numbers
• Ensuring correct setup of voice channels according to internal standards

📚 Documentation & Enablement

• Creating technical documentation, internal guidelines, and system instructions
• Testing and validating new features before rollout
• Consulting cross-functional teams on system usage and best practices

✅ Requirements

• 2+ years of experience in Technical Support / Support Operations / L2 Support / Service Platforms
• Strong hands-on experience with Intercom
• Experience with omnichannel customer support systems
• Solid understanding of support workflows, SLA logic, and routing principles
• Experience in writing technical documentation and bug reports
• Practical skills in Google Sheets, Apps Script, JSON, basic HTML / CSS
• Experience working with dashboards and analytics tools inside service platforms
• Proactive mindset focused on automation and process optimization
• Ability to work in a fast-paced, multitasking environment
• High level of ownership, attention to detail, and self-organization
• Strong analytical thinking and communication skills
• Spoken and written English — Intermediate or higher

➕ Nice to Have

• Experience in iGaming / gambling / high-load digital products
• Experience with chatbots and advanced automation scenarios
• Experience designing flowcharts and process maps
• Understanding of API-based integrations
• Experience working with Power BI (for context, not core reporting)

🎁 What We Offer

• 🚀 A role with real system ownership and impact
• 👥 Collaboration with experienced product, tech, and support teams
• 📈 Career growth toward Support Ops Lead / Platform Manager / Tech Ops
• 💻 Modern tools and mature processes
• 📚 Continuous learning in a fast-scaling iGaming environment
• 🌍 Flexible work setup and professional team culture

On behalf of our Client, a well-established financial institution from the Caribbean region Mobilunity is looking for an IT Business Analyst. 

Our Client is the largest bank in the Caribbean region that serves 14 countries/territories. The aim is to make this organization from a traditional bank into a new era of fintech, working on the edge of what current fintech may offer.

Role Overview
We are seeking a Senior IT Business Analyst / Data Analyst to define and deliver requirements for a real-time digital onboarding dashboard. This dashboard will focus on platform and operational metrics (not commercial KPIs), providing real-time visibility into onboarding performance, automation efficiency, and risk areas using tools such as Grafana.
The Senior BA will work closely with Product, Engineering, Data, and Compliance teams to translate complex platform behavior into clear user stories, acceptance criteria, and dashboard requirements.Key 

Responsibilities:
• Elicit, analyze, and document requirements for a real-time onboarding metrics dashboard (Grafana)
• Write clear user stories and acceptance criteria for platform and operational analytics
• Define and prioritize key metrics, including:
Onboarding completion and drop-off rates (MVP)
Time to account opening and activation (MVP)
KYC/AML manual review and false-positive rates (MVP)
Fraud controls effectiveness and incidents prevented
Platform automation–driven cost-to-serve
Conversion from applicant to active customer (MVP)
• Collaborate with Data Engineers to align metrics with real-time data sources and events
• Support backlog refinement, prioritization, and sprint planning

Requirements:

• 5+ years of experience as a Business Analyst, preferably in fintech or banking
• Strong experience defining requirements for dashboards, metrics, or analytics platforms
• Hands-on experience working with Grafana
• Understanding of digital onboarding, KYC/AML, and fraud workflows
• Strong analytical and communication skills
• Bachelor’s degree in business administration, Information Technology, or related field.
• Level of English – Upper-Intermediate and higher.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Looking for an experienced video editor who can create dynamic, high-retention Reels with strong pacing, effects, and clean captions.

You should be confident working in After Effects and/or CapCut, adding creative transitions, motion graphics, sound effects, and beat-synced edits that feel modern and engaging (IG/TikTok style).

Account Manager / Sales

About the Role

We are seeking a highly motivated and results-oriented Account Manager to manage portfolios of our clients, ensuring high levels of product adoption, satisfaction, and long-term retention. This role is critical in driving client lifetime value by proactively addressing risks and maximizing product utilization.

     Key Responsibilities

• Client Base Management (managing the client portfolio, regular communication with clients, controlling the status of each client, client retention etc.)
• Working with At-Risk Agencies (monitoring product usage indicators, forming a list of at-risk agencies, Initiating contact for client reactivation)
• Payment Control (control over timely received payments, working with overdue payments, coordination with the finance / support department 
• Product Activation and Usage (client onboarding after connection, controlling the actual use of API / functions, increasing clients' Adoption Score

     Requirements (Mandatory)

• Experience as an Account Manager / Customer Success / Sales Support
• Experience working with a subscription model (SaaS is an advantage) 
• Strong communication skills 
• Ability to handle objections and difficult clients 
• Analytical thinking 
• Experience working with CRM 

• English knowledge on at least B2 level

  Good to have

• Experience in real estate or B2B
• Understanding of API / technical products

• Experience working with churn and retention strategies

  Position KPIs (Key Performance Indicators)

• Number of subscription cancellations (Churn)
• Number of at-risk agencies
• % of timely received payments
• Client Adoption Score
• Client retention rate
• Average reaction time to client inquiries

Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.
Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we’ve built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory.

Mission of the Role

To build and strengthen Skylum’s global identity as a multi-product ecosystem for creators.

This role is responsible for helping transform market perception of the company from “the maker of Luminar” into a leader in innovative solutions for visual content creation. The mission includes ensuring strong synergy across existing products (Desktop, Mobile, Web) while laying a solid foundation for the seamless launch of future products under the Skylum brand.

Core Competencies:

• 2+ years of experience in a Brand Marketing Lead or Head of Brand Marketing role
• Systems & architectural thinking — the ability to design scalable, long-term communication systems that go beyond individual features or updates and consistently articulate the value of the entire product ecosystem over time.
• Narrative architecture — the ability to create clear, simple, and compelling narratives, and adapt the same core message for internal teams as well as for external audiences: hobbyists, professional photographers, lifestyle creators, and educator-influencers.
• Brand evangelism — confidence and credibility in public speaking, representing the company at conferences, in media interviews, and in conversations with global corporations. This role serves as a strong, intelligent, and inspiring voice of Skylum.
• Data-driven mindset — hands-on experience with Brand Lift Surveys, Sentiment Analysis, Share of Voice (SoV), potential reach/readership, earned media value, and similar metrics, along with a strong understanding of the tools, methodologies, and best practices behind them.
• Exceptional written and verbal communication skills — native-level or near-native English, with the ability to craft persuasive narratives, pitches, and communications, and to adapt tone and messaging across audiences, markets, media formats, and cultural contexts.
• AI literacy — advanced proficiency with two or more AI tools applied to marketing, research, productivity, or creative workflows.
• Creativity — the ability and desire to think beyond conventions, generate strong story angles, and create moments that inspire, surprise, and resonate.
• Interest in art and visual culture — a refined sense of aesthetics, taste, and appreciation for design and creativity.
• Proactivity and high energy — enthusiasm, initiative, and the ability to propose and drive brand activations and visibility opportunities without waiting for direction.
• Ownership and accountability — full responsibility for outcomes, including brand performance, reputation, and public perception of the company.
• Genuine passion for technology and innovation, combined with a deep understanding of the product and its value for users.

Key Responsibilities

• Lead the Brand Team
• Create a clear architecture of brand pillars, key messages, and value propositions
• Define and develop the Skylum brand voice
• Speak (or provide) a confident public spokesperson for the company at conferences, interviews, and industry events
• Co-create and launch a community strategy for Luminar/Skylum alongside the CMO
• Build long-term trust and engagement with creators and professional users
• Create a transparent system to measure the impact of brand and communications on business
• In-house metrics such as brand sentiment, share of voice, brand lift, reach and earned media value
• Strengthening Skylum’s authority in the creative technology ecosystem

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;
• Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities

UI/UX Designer (eCommerce Product)

Remote | 8 AM–5 PM PST

We’re hiring a UI/UX Designer to work on large-scale eCommerce platforms serving the US & Canada market.
This role is about clarity, conversion, and reliability — especially during peak seasons.

What you’ll do

• Design key user flows: product pages, checkout, order confirmation
• Improve conversion and reduce friction in critical journeys
• Work with product, engineering, and marketing teams
• Maintain and evolve a scalable design system
• Iterate designs based on data, feedback, and real user behavior

What we’re looking for

• 3+ years of UI/UX design experience (product or eCommerce preferred)
• Strong portfolio showing UX thinking, not just visuals
• Confident with Figma (components, handoff, systems)
• Understanding of CRO, checkout flows, and user behavior
• Ability to explain design decisions in business terms

Nice to have:

• Experience with analytics, heatmaps, or A/B testing
• Basic HTML/CSS knowledge

About us

Lime Vizio builds and operates high-volume gifting and floral platforms for the US & Canada market. Our products handle time-sensitive, emotionally driven purchases — reliability and UX matter.

We are looking for a AQA engineer who will join us in the DashDevs QA team to contribute to the development of a biometric-based identity verification solution. We expect a new team member to work independently and proactively (look for details and answers, not just wait patiently for a reply), and be comfortable raising challenges and proposing software improvements.
It is vital that you have good communication skills and a proven ability to work well with both technical and non-technical colleagues and be comfortable working with minimal supervision.

Requirements:

• 5 years of commercial experience in Web automation testing (JS/TS)
• 3+ years of experience with Playwright
• Strong knowledge in QA process and methodology
• Understanding of the client-server application architecture
• Experience with REST API testing (Postman)
• Experience with Git
• Experience with CI/CD configuration (e.g. Jenkins)
   

Will be a plus:

• Experience with jMeter, k6 performance testing
• Experience with Authorizations protocols (SAML, OpenID)
• Google Cloud

• Experience with Appium

   

• Responsibilities:
  Design, develop, execute and maintain automated test frameworks across Web applications
• Write and maintain automated test scripts using programming
  languages like JavaScript/TypeScript and Playwright, Appium technologies to cover various functionalities
• Analyze manual test cases, product requirements and translate them
  into comprehensive automated test cases
• Manage the QA environment independently and ensure proper
  configuration for automated testbeds.

• Demonstrate the ability to work in a demanding environment, be self-
  driven, ability to learn new things and paying attention to detail.

  
   

Hi! We're launching a dedicated AI division creating both internal tooling and customer-facing AI products. With startup energy backed by our established 20+ year tech company, we're building everything from developer infrastructure to productivity solutions.

Our team collaborates with leading AI researchers, operating from our New York  and Krakow hubs with a horizontal structure that gives you direct impact.

What You'll Do

• Design and implement comprehensive test strategies for AI-powered tools and systems
• Create test frameworks to verify accuracy, reliability, and performance of LLM integrations
• Develop automation tools to test APIs, frameworks, and infrastructure components
• Collaborate with developers to ensure quality across the entire AI product lifecycle

• Help establish QA standards and best practices for emerging AI technologies

   

What We Need

• Enthusiasm for AI quality assurance and testing methodologies
• Experience testing backend systems and APIs
• Hands-on experience with testing tools and automation frameworks
• Familiarity with LLMs (Claudes, OpenAI models, etc.) and their behavior
• Problem-solving mindset and eagerness to learn
• 2+ years professional QA/testing experience

Nice to Have (We'll Teach)

• Experience testing AI systems or ML models
• Knowledge of testing multiagent systems
• Expertise in creating test automation frameworks
• Background in testing Java-based applications
• Exposure to performance and load testing

Hi! We're launching a dedicated AI division creating both internal tooling and customer-facing AI products. With startup energy backed by our established 20+ year tech company, we're building everything from developer infrastructure to productivity solutions.

Our team collaborates with leading AI researchers, operating from our New York and Krakow hubs with a horizontal structure that gives you direct impact.

• What You'll Do
  • Build comprehensive AI tools for both internal teams and external customers
  • Develop robust backend systems that power and extend LLM capabilities
  • Create APIs, frameworks, and infrastructure that make AI more accessible and effective

  • Design solutions that solve real-world challenges for AI practitioners

     

• What We Need
  • Enthusiasm for AI tool creation and infrastructure
  • Backend development experience in any language
  • Hands-on experience with LLMs (Claudes, OpenAI models, etc.)
  • Problem-solving mindset and eagerness to learn

  • 2+ years professional software development

     

• Nice to Have (We'll Teach)
  • Experience building developer tools or frameworks
  • Knowledge of multiagent systems architecture
  • Background in Java or other languages
  • Exposure to high-performance systems

About Us

We're a US fintech company developing low-latency trading systems for high-frequency trading in the US stock market. We train AI models and build agent-based systems for trading operations.

What You'll Do

• Build and maintain trading platform interfaces (mostly frontend, some backend)
• Work with real-time data and low-latency systems
• Design intuitive UX/UI for complex trading workflows
• Work autonomously with minimal micromanagement

• Collaborate directly with the team lead

   

Must-Haves

• 4+ years of professional development experience
• Strong TypeScript skills
• MongoDB production experience

• Solid UX/UI understanding (not just implementing designs - thinking about user flows)

   

Nice-to-Haves

• AWS experience
• Real-time/low-latency systems background
• Financial systems exposure
• AI/ML familiarity

About the Role

We are looking for a Lead Generation Manager responsible for outbound lead generation and initial written communication with potential clients.

This role involves a large amount of routine, systematic work, so we are looking for someone with real hands-on experience who is mentally comfortable working with repetitive outbound processes and focused on results.

The main channels are LinkedIn and Upwork, with a clear growth path to Sales Manager.

Responsibilities

LinkedIn (80% of time)

• Managing and developing LinkedIn accounts (personal and company)
• Posting content and engagement (comments, likes)
• Manual and semi-automated outbound outreach
• Lead research and database building
• Hypothesis testing (ICP, niches, messaging)
• Profile and message optimization based on hypotheses
• Working with tools:
  • LinkedIn Sales Navigator
  • Apollo
  • LinkedHelper

Upwork (20% of time)

• Manual proposal submission
• Writing and optimizing cover letters / bids
• Profile optimization for niches and hypotheses
• Written communication with clients
• Follow-ups and lead nurturing
• Maintaining lead status tracking

General

• Working with ICP (Ideal Customer Profile)
• Maintaining CRM / spreadsheets
• Basic analytics and reporting
• Collaboration with the tech and delivery teams to better understand service offerings

Requirements

• 1+ year of experience in IT lead generation / outbound sales
• Practical experience with:
  • LinkedIn outbound lead generation
  • Upwork manual bidding
• Hands-on experience with:
  • LinkedIn Sales Navigator
  • Apollo
  • LinkedHelper (or similar tools)
• Understanding of B2B sales and sales funnel basics
• English level B2+ (written communication)
• Strong attention to detail, discipline, and structured thinking
• High tolerance for routine and repetitive outbound tasks

⚠️ Candidates without real outbound routine experience will not be considered.

Nice to Have

• Experience building outbound processes from scratch
• Understanding of software development processes (SaaS, Frontend/Backend)
• Experience with multiple automation tools

• Interest in growing into a Sales Manager role

   

We Offer

• Work with international clients (US / EU)
• Clear KPIs and transparent performance evaluation
• Career growth to Sales Manager
• Low bureaucracy and fast decision-making
• Flexible working schedule
• Paid sick leave
• 17 working days of paid vacation
• Professional growth in IT sales and lead generation

About the Company

Sonicode is a SaaS-focused engineering company helping early and mid-stage SaaS products launch fast and scale safely without painful rewrites.

We work with international clients (US, EU) and build complex web platforms with clean architecture, billing and subscription systems, access control, integrations, and predictable delivery processes. We value structure, systems, and measurable results over activity imitation.

Company: ROO.AI & Driveroo 

Location: Remote (Global) 

Focus: US and Canada Markets 

Pay: Base Salary + Commission

The Role

We are looking for a Sales Development Representative to find new business in the US and Canada. This is not a cold-calling job. You will use email and social media to find prospects and book demos for our sales team.

Responsibilities

• Outreach: Contact potential customers using Email, LinkedIn, Reddit, and X.com.
• Social Prospecting: Find leads by joining professional conversations on social platforms.
• Follow-up: Send regular follow-up messages to keep prospects interested.
• Research: Check company details to make sure they are a good fit before contacting them.

• Tracking: Update our CRM with all your notes and activity.

   

Requirements

• Experience: At least 1 year of experience in a professional sales role.
• English: High professional proficiency in written and spoken English. You must be able to write clear messages for business customers in North America.
• Market Knowledge: Good understanding of how companies work in the US and Canada.
• Digital Skills: Strong experience with LinkedIn and comfortable using Reddit or X for work.

• Remote Work: Ability to work on your own and hit targets from any location.

   

How to Apply

A LinkedIn profile is required. Do not apply without a link to your profile. We will use it to see your social media and professional experience.

About the company
 Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.

Role overview
 We’re hiring a Senior Product Manager for the Loyalty Squad - the team responsible for keeping buyers with us and reducing churn in the first 90 days. You will own the retention system: why customers stay, buy again, and get real results through the product. This role exists to turn the first 90 days from a risk zone into predictable LTV growth and repeat revenue.

🔧 What You’ll Be Doing:

• Own the squad’s core metrics - 90-day churn, retention, repeat purchase rate, FPM adoption, and LTV
  
   
• Build and ship product mechanisms that keep buyers engaged and reduce churn in the first 30-90 days
  
   
• Drive FPM adoption through product - onboarding, in-product guidance, usage scenarios, and value delivery
  
   
• Identify real churn reasons through data and customer insights and solve them with product changes (not manual “support hacks”)
  
   
• Build a roadmap focused on impact - fast releases, experiments, and measurable results
  
   
• Partner with Engineering, Analytics, Customer Success, and Sales to make retention part of the system, not hero work
  
   
• Use AI and automation to scale loyalty - personalization, triggers, smart recommendations, and churn-prevention flows
  
   

✅ What Makes You a Strong Fit:

• 4+ years of Product Management experience (Senior PM / Lead PM level)
  
   
• Strong background in retention / churn reduction / lifecycle product in SaaS or marketplaces
  
   
• Proven ability to move key metrics - retention, churn, LTV, repeat purchases, activation
  
   
• Deep understanding of PLG and the customer lifecycle - onboarding, activation, habit loops, expansion
  
   
• Data-driven mindset - cohorts, funnels, A/B testing, product insights
  
   
• Strong ownership - you execute without being micromanaged and deliver outcomes
  
   
• English level strong enough for daily work - async communication, documentation, and calls
  
   

➕ Bonus if you have:

• Experience building anti-churn systems for the first 30-90 days after purchase
  
   
• Experience driving adoption via product onboarding (guides, checklists, triggers)
  
   
• Understanding of B2B retention and “value enforcement” mechanics
  
   
• Experience implementing AI/automation for personalization and retention
  
   
• Experience in high-tempo teams where speed matters more than perfection
  
   

🎁 Why You’ll Love It Here:

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
  
   
• Your work will ship fast and impact thousands of users
  
   
• High autonomy, low bureaucracy: we trust you to own your domain
  
   
• Remote-first culture with flexible hours and async-friendly communication
  
   
• Salary (fixed base) ABOVE the market average
  
   
• A smart, passionate team that moves fast, supports each other, and builds cool stuff
  
   
• 15 paid vacation days plus 5 paid sick days annually
  
   
• Paid access to courses, books, and growth resources
  
   
• Real decision-making power and ownership of your results