Jobs at Djinni

Hello! 
We are looking for a Senior Full Stack Engineer (Node.js/React) to join a team working with an international client in the renewable energy / green-tech sector.

Location: Ideally Lviv (hybrid) or Remote

About the project:

The client is one of the leading commercial rooftop solar developers in the US, building and operating distributed solar and storage infrastructure on commercial real estate — turning rooftops into clean energy assets. They partner with major real estate owners nationwide and have already deployed hundreds of megawatts of renewable energy projects, backed by over a billion dollars in project financing. This is one of the fastest-growing companies in the green energy space, which makes this a genuinely high-impact, forward-looking project — you'll be contributing to the infrastructure behind the clean energy transition, not just another internal business tool. The team also actively uses AI coding tools (Claude, Cursor) as part of the daily engineering workflow — AI-assisted development here isn't a buzzword, it's a real, everyday practice.

We are considering Senior engineers with 4+ years of solid, proven experience.
 

This is a great opportunity for:

• Engineers who want their work to have real-world impact in the renewable energy / green-tech space
• Developers who want to work daily with AI coding tools (Claude, Cursor) as a core part of the engineering process, not an experiment
• Full Stack Engineers who think beyond the ticket — who want to understand the "why" behind a task, engage directly with business users, and propose solutions, not just implement what's handed to them
• Engineers comfortable communicating directly with non-technical stakeholders and business users
  
  Required Skills
• 4+ years of solid, proven commercial experience with Node.js and React
• Practical experience with AI coding tools such as Claude, Cursor, or similar
• Strong communication skills, with experience working directly with business users

A "product engineer" mindset — someone who understands the purpose behind the work, picks up context quickly, and proactively suggests approaches rather than waiting to be assigned tasks

Will Be an Advantage

• Experience with Microsoft Azure
• Experience integrating with the Microsoft ecosystem (Microsoft Graph, Power Platform, Dynamics 365)

We are looking for Backend/Golang Developers to join our team.

You will be responsible for building and evolving a high-performance backend platform that powers real-time, user-facing applications in a scalable and reliable microservices environment.

Key Responsibilities:

• Build a cutting-edge real-time cross-selling platform;
• Take ownership of the backend that powers multiple user-facing apps, advancing our state-of-the-art gRPC-based microservice architecture;
• Actively participate in code reviews to ensure that our platform and codebase meet the highest quality standards;
• Take a proactive role in all aspects of platform design and development, with a strong emphasis on scalability and availability.

Bring to the team:

• Solid experience with gRPC, REST API, and Backend testing;
• Strong familiarity with Agile methodologies, fostering collaboration, and adaptability;
• Experience in a Tech Lead/Team Lead role or similar positions;
• Excellent communication and problem-solving skills;
• Experience building Go applications with a focus on resilience and uptime;
• Fluent business English.

We offer:

• Maximum flexibility;
• Professional trainings, conferences and certifications;
• Corporate events and benefits;
• Professional literature;
• English courses.

dNovo Group is a Toronto-based digital marketing agency operating since 2011. We work with clients in the legal, medical, and construction industries, delivering a full 360-degree digital marketing approach.

We are looking for a Senior Digital Account Manager who can confidently lead client relationships, own SEO strategy, and drive measurable performance growth.

This is a senior, client-facing leadership role. We are looking for someone ambitious, proactive, and experienced specifically in managing digital marketing clients within an agency environment. 

Role Overview

As a Senior Digital Account Manager, you will be the strategic owner of your client portfolio. You will lead communication, manage expectations, oversee SEO strategy, and ensure consistent performance improvements.

This is not a coordination role. We are looking for a strong relationship manager who understands digital marketing deeply and can confidently guide clients. 

Key Responsibilities

Client Relationship Leadership

• Serve as the primary strategic point of contact for assigned clients
• Lead regular client meetings and performance calls
• Maintain consistent, proactive communication
• Manage client expectations and resolve issues professionally
• Build long-term trusted relationships

SEO Strategy & Performance Ownership

• Develop and oversee SEO strategies aligned with client business goals
• Conduct advanced keyword research and content planning
• Identify technical SEO opportunities and growth areas
• Perform website audits and provide actionable recommendations
• Monitor rankings, traffic, and engagement metrics
• Deliver clear, insightful performance reports
• Ensure implementation quality across internal teams

Cross-Functional Coordination

• Work closely with content creators, developers, designers, and ad managers
• Ensure campaigns are executed accurately and on time
• Maintain high standards of quality and accountability

Growth & Retention

• Identify upsell opportunities
• Proactively recommend improvements and new initiatives
• Take ownership of client satisfaction and retention

Qualifications

• 3+ years experience as an Account Manager in a digital marketing agency
• Strong hands-on knowledge of SEO strategy and execution
• Proven experience managing digital marketing clients (not general account management)
• Deep understanding of keyword research, technical SEO, and content optimization
• Proficiency with SEMrush, Ahrefs, Moz, Google Analytics, and Search Console
• Excellent English communication and presentation skills
• Ability to manage multiple client accounts in a fast-paced environment
• Strong analytical and problem-solving skills
• Highly organized and detail-oriented
   

Preference will be given to candidates able to work Toronto business hours.

What We Offer

• Competitive salary
• Long-term opportunity
• Supportive international team
• Performance-driven culture

Join our dynamic international digital marketing team where innovation and results converge. We are looking for a Senior Account Manager to lead our clients' SEO strategies, drive outstanding results in website rankings, traffic, and engagement, and contribute to company revenue through consultative sales and new client acquisition.

Key Responsibilities

• Develop and execute effective digital marketing strategies to improve website rankings, organic traffic, and user engagement.
• Respond to client requests and lead the team in their execution.
• Collaborate with cross-functional teams including content creators, web developers, ad managers, and designers to implement best practices.
• Perform detailed keyword research to identify valuable target keywords and optimize content accordingly.
• Create and manage content optimization plans that align with SEO goals and business objectives.
• Conduct thorough website audits to identify technical and content-related SEO opportunities and issues.
• Stay up to date with industry trends and search engine algorithms to ensure digital marketing strategies remain effective and compliant.
• Monitor and analyze website performance using SEO tools and Google Analytics to provide regular performance reports to clients.
• Communicate with clients to understand their goals, provide strategic recommendations, and address any concerns.
• Provide guidance on website structure, internal linking, and other technical aspects to improve crawlability and indexing.

New Client Acquisition & Sales

• Conduct discovery calls with potential clients to understand their business goals, challenges, and marketing needs.
• Present dNovo’s digital marketing services through video meetings and consultations.
• Identify client needs and propose tailored digital marketing solutions.
• Prepare, present, and follow up on proposals and service recommendations.
• Handle objections confidently and professionally.
• Close new deals and contribute to company revenue growth.

Qualifications

• Proven experience as a Marketing Account Manager in an agency setting, with more than 2 years of experience.
• Experience in sales / business development / closing digital marketing deals is strongly preferred.
• Excellent command of the English language with exceptional written and verbal communication skills.
• Problem-solving attitude with a continuous learning mindset to adapt to evolving client challenges and digital marketing trends.
• Client-centric approach with the ability to manage multiple client accounts simultaneously.
• In-depth knowledge of SEO techniques, keyword research, and content optimization.
• Proficiency in using SEO tools such as SEMrush, Moz, Ahrefs, Google Analytics, and Google Search Console.
• Strong understanding of content management systems and experience in content optimization.
• Detail-oriented with the ability to analyze data, draw insights, and make data-driven decisions.
• Strong organizational skills and the ability to meet deadlines in a fast-paced environment.
• Preference will be given to candidates able to work Canadian business hours.

What We Offer

• Competitive salary
• Long-term opportunity
• Supportive international team
• Performance-driven culture

Responsibilities for Social:

• Manage campaigns from audience building and planning through development, execution, testing, analysis, reporting, and completion against client goals
• Plan and oversee client advertising budgets across platforms
• Set and optimize bids and budgets across platforms, placements, ad sets, devices, geographies, demographics, and audiences
• Develop strategies to optimize conversion rates and maximize client ROAS
• Identify and implement effective strategies across specific verticals
• Develop and execute cohesive campaign testing strategies
• Generate accurate internal and external reporting
• Generate, QA, and troubleshoot pixels 

Responsibilities for Search:

• Manage campaigns from proposal through development, testing, execution, and completion against client goals
• Plan and oversee client advertising budgets across platforms
• Develop and refine keyword and audience targeting
• Adjust bidding strategies based on performance and client goals
• Analyze performance across search terms, ad copy, targeting, placements, and other segments
• Develop relevant ad copy aligned with brand guidelines
• Generate and test tracking methods and tools
• Develop strategies to optimize conversion rates and maximize client ROAS
• Implement campaign testing strategies
• Generate accurate internal and external reporting 

Qualifications

• Knowledge and practical experience with paid social media advertising platforms
• Advanced Excel skills, including pivot tables, VLOOKUPs, and macros
• Fluent written and verbal English
• Knowledge of digital marketing, particularly Google Ads, is a plus but not required
• Strong attention to detail and ability to follow processes
• Strong communication, analytical, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple campaigns and deadlines
• Ability to work independently across competing priorities
• Strong critical-thinking, analytical skills and a data-driven approach
• 2–3 years of experience managing paid social campaigns across platforms such as Facebook, X/Twitter, Pinterest, Snapchat, TikTok, and others
• 2+ years of experience in digital marketing, paid media advertising, or user analytics
• Readiness to work from 15:00 to 23:00 to ensure optimal overlap with US-based teams

We are looking for a Product Manager to drive the ideation, development and adoption of Big Data products for internal business customers across Kyivstar. You will identify opportunities where data can solve business challenges, transform ideas into scalable products and lead initiatives from concept through implementation.

Responsibilities

•            Build awareness of Big Data capabilities and promote data-driven opportunities across internal business units

•            Engage with internal stakeholders to identify business challenges and uncover new product opportunities

•            Organize and facilitate brainstorming sessions, workshops, design thinking sessions and other product discovery activities

•            Generate new product ideas and use cases based on business needs, market trends and available data assets

•            Gather, evaluate, validate and prioritize product hypotheses from internal customers

•            Own and maintain the roadmap and backlog of Big Data initiatives for internal business customers

•            Define product vision, business requirements, success metrics and implementation priorities

•            Lead the end-to-end development of prototypes, Proofs of Concept (PoCs), MVPs and production-ready products

•            Coordinate cross-functional teams, including Data Science, Data Engineering, Data Analysis and internal stakeholders

•            Manage product testing, pilot launches, user feedback and continuous product improvements

•            Measure product performance and business impact, ensuring delivered solutions create tangible value

Requirements

•            Bachelor's degree or above

•            2+ years of experience in Product Management, Business Analysis, Consulting, Innovation or a related role

•            Experience managing digital, analytics, AI or data-driven products throughout the product lifecycle

•            Strong product discovery, prioritization and roadmap management skills

•            Excellent stakeholder management and facilitation skills

•            Ability to translate business needs into clear product requirements

•            Experience working in Agile environments

•            Strong analytical, problem-solving and decision-making skills

•            Excellent presentation and communication skills

•            Upper-Intermediate or higher English

•            Experience with Big Data, Data Science, AI or Machine Learning products will be a strong advantage

•            Experience in telecommunications, CRM/CVM, MarTech or digital products will be a plus

We offer

•            A unique opportunity to shape the future of Big Data products at Ukraine's leading telecom operator

•            Work on high-impact initiatives that create value across multiple business functions

•            Collaboration with experienced business, data and technology professionals

•            Remote work with the possibility to visit the office

•            Competitive salary and annual bonus

•            Paid vacation and sick leave

•            Flexible working hours

•            Medical and life insurance

•            Professional development and career growth opportunities

•            A friendly, collaborative and innovation-driven working environment

Role Overview

We are looking for a Senior AI Engineer to own the Python AI service inside a learning-platform programme and act as the technical voice in front of the client.

About one-third to one-half of the role focuses on LLM and agent engineering. The rest covers backend development, data modelling, architecture, and the DevOps needed to keep everything shipping.

Project Description

The client is a US remote online-learning provider. Their learning-content platform is a .NET application; our team builds the Python AI service that sits alongside it, handling retrieval over the platform's content and, increasingly, agent workflows on top of it. The retrieval and recommendation layer is already delivered; the next phase is LLM engineering and agents, with custom model training a possibility later rather than a certainty.

All models used in the system are open-source and deployed on the client's own infrastructure, so this is a self-hosted inference. Agent work uses frameworks in the Google ADK / LangChain family. The .NET side is being taken over by other developers on the team, but you will still need to read and occasionally change it, which in practice means working through a coding agent in a language you may not write natively.

Two things about the environment are worth saying plainly. Requirements move constantly, so the role includes running the conversations that pin them down — meetings, diagrams, written specifications, and the patience to re-explain. And the infrastructure is branched: pipelines run in GitLab CI/CD, environments are separated, and configuration and keys live in repositories the team does not own, so working DevOps ability is a practical requirement.

Key Responsibilities

• Own the Python AI service end to end — retrieval, LLM orchestration, and the agent workflows built on top of it.
• Design and build agent workflows using a Google ADK.
• Work with open-source models deployed on the client's own infrastructure, including selection, prompting, and performance tuning.
• Own the service's data model, database design, and backend architecture.
• Run requirement sessions directly with client stakeholders and produce the diagrams and written specifications that settle them.
• Own policy-governed, auditable AI pipelines: human-review gating, content lineage, tenant/role policy enforcement. 
• Integrate the AI service with the client's .NET learning-content platform, reading and changing that code where needed.
• Maintain and extend CI/CD pipelines in GitLab across separated development environments.
• Trace configuration, keys and pipeline definitions across repositories the team does not own, and unblock delivery when they break.
• Propose an approach and defend it, rather than waiting for the requirement to arrive fully formed.
• Hand .NET-side work over to the developers taking it on, with documentation they can act on.
• Prepare the service for custom model training and evaluation if that work lands with this team.
• Owning prompt/model versioning and an evaluation harness gating changes.

Required Qualifications

• Senior-level commercial Python experience, with ownership of a production service.
• Ability to read and modify .NET / C# code.
• Hands-on LLM engineering in production — retrieval-augmented generation, context design, prompt and output handling.
• Experience building agent workflows with a framework such as Google ADK, LangChain, or LangGraph.
• Backend and database design experience, including making the architectural calls rather than following them.
• Working DevOps ability — CI/CD pipelines, containers, and multi-environment configuration.
• Willingness and ability to work in a codebase written in a language you do not primarily use.
• Strong client-facing communication: running requirement sessions, producing diagrams, and holding a position under pressure.
• English at a level that supports direct client meetings without an intermediary (at least B2 level).
• Comfort with requirements that change between meetings.

Preferred Qualifications

• Experience with document based db like MongoDB, or similar
• Experience with OpenSearch/vector search. 
• Experience with Kubernetes.
• Experience deploying and operating self-hosted open-source models.
• MLOps experience — training pipelines, fine-tuning, model monitoring and evaluation.
• Experience with learning-management or content-management platforms.
• Experience delivering alongside a partner vendor's team, including a business analyst outside your own organisation.
• Daily working experience with coding agents in a large, unfamiliar codebase.

Our client is building and maintaining software systems where reliability, data protection, and secure user flows are critical. The security function is not limited to checking whether features and data are secure. The team also needs someone who can actively challenge the system, identify weak points, verify security assumptions, and help prevent vulnerabilities before they reach production.

We are looking for a Cyber Security Engineer who can work closely with infrastructure, engineering, and product teams to test web applications, APIs, authentication flows, permissions, infrastructure exposure, and overall application security.

This is a hands-on role. The main expectation is to find real risks, reproduce them clearly, document them properly, and help the engineering team validate that fixes are effective. Role We are looking for a Security Engineer who will take ownership of security testing and tightening across application, API, and platform layers.

This person should be comfortable working as part of a delivery governance team while bringing deeper security expertise into the team. The role requires practical knowledge of penetration testing, vulnerability assessment, secure testing methods, and clear communication with developers.

Key Responsibilities

• Perform manual security testing of web applications, APIs, user flows, and admin panels.
• Conduct penetration testing against staging and production-like environments.
• Identify, reproduce, document, and validate security vulnerabilities.
• Test authentication, authorization, permissions, session management, password flows, and access-control logic.
• Review API endpoints for broken access control, injection risks, data exposure, rate-limit issues, and insecure design.
• Validate security fixes and perform regression security testing.
• Work with QA engineers to include security checks in the regular testing process.
• Prepare clear reports with reproduction steps, evidence, severity, impact, and recommended remediation.
• Collaborate with developers to explain vulnerabilities and verify that fixes address the real issue.
• Support threat modeling and security review of new features when needed.
• Help improve security awareness and testing standards inside the team.

Required Experience

• 5+ years of experience in penetration testing, application security, security QA, or ethical hacking.
• Strong understanding of OWASP Top 10 and common web application vulnerabilities.
• Experience testing REST APIs and web-based systems.
• Practical experience with authentication and authorization testing.
• Ability to discover, reproduce, and explain vulnerabilities clearly.
• Experience using security testing tools such as Burp Suite, OWASP ZAP, Nmap, Wireshark, Metasploit, or similar.
• Understanding of HTTP, HTTPS, cookies, headers, sessions, JWT, OAuth2, MFA, and role-based access control.
• Ability to write simple scripts or proof-of-concept checks when needed, preferably in Python.
• Strong documentation skills and ability to produce actionable vulnerability reports.
• Good communication skills and ability to work directly with engineering and QA teams.
• Upper-intermediate or better English for written and spoken communication.

Nice to Have

• Experience with cloud security testing, especially AWS, Azure, or GCP.
• Experience with Docker, Kubernetes, CI/CD pipelines, and infrastructure security basics.
• Experience with mobile application security testing.
• Experience with secure code review.
• Experience with SAST, DAST, dependency scanning, and security automation.
• Bug bounty experience or responsible disclosure background.
• Security certifications such as OSCP, PNPT, eJPT, CEH, GWAPT, or similar.
• Experience working in product teams rather than only external consulting environments.

What Success Looks Like

• Security issues are found early and described clearly.
• Developers can reproduce and fix reported vulnerabilities without confusion.
• QA coverage becomes stronger because security checks are included in regular delivery.
• Authentication, authorization, and API risks are actively tested before release.
• Security findings are prioritized by real impact, not just tool output.
• The team gains practical confidence that critical user flows and sensitive data are protected.

About the Role

We are expanding our team and looking for a PHP Developer to join our RnD department. You will work on developing and maintaining internal products, including CRM systems, CMS, marketing tools, and backend services that support multiple business units.
This is an excellent opportunity to work on high-load systems, modern microservice architecture, and large-scale data processing while collaborating with experienced engineers across multiple teams.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You'll work on high-load backend systems that process large volumes of data.
• You'll participate in designing new services and improving existing architecture.
• We use modern technologies, microservices, queues, and cloud infrastructure.
• You'll collaborate closely with architects, DevOps engineers, frontend developers, QA engineers, PMs, and Business Analysts.
• We encourage knowledge sharing, code reviews, and continuous technical improvement.
• You'll have opportunities for professional growth while working on complex engineering challenges.

Requirements
 

Must-Have:

• 2+ years of commercial experience with PHP 7+.
• Strong knowledge of MySQL and PostgreSQL.
• Experience developing REST APIs.
• Experience working with queue systems such as Redis, Beanstalkd, RabbitMQ, or similar.
• Experience with Gitlab/Github.
• Understanding of OOP principles, SOLID, and common design patterns.

Nice-to-Have:

• Commercial experience with Phalcon/Spiral.
• Experience with Kafka or other event streaming platforms.
• Experience with Docker and containerized environments.
• Basic knowledge of Kubernetes.
• Experience working with Elasticsearch or MongoDB.
• Understanding of microservice architecture.
• Experience with CI/CD pipelines.
• Experience working with high-load applications.
• Experience configuring web servers (Nginx).

Responsibilities

• Develop and maintain backend applications and microservices.
• Design, develop, and support REST APIs.
• Work with large datasets and optimize application performance.
• Refactor and improve existing codebase.
• Integrate internal and third-party services.
• Participate in architecture discussions and technical planning.
• Collaborate closely with frontend developers, QA engineers, DevOps, architects, and PMs.
• Participate in code reviews and follow established development standards.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

We are looking for a .NET Full-Stack Engineer to join a long-term product focused on Microsoft Teams and voice communication.

The role is backend-heavy, with the main focus on C#/.NET, Microsoft Graph integrations, Teams calls, meetings, recordings, and communication data.
 

What you’ll work with

• C# / .NET / ASP.NET Core
• Microsoft Teams integrations
• Microsoft Graph API
• Microsoft Graph Communications / Cloud Communications APIs
• Teams calls, meetings, recordings, call records, participants
• REST APIs
• SQL
• Azure
• React / Angular / TypeScript
• SignalR / WebSockets
   

Must have

• 4+ years of commercial C# / .NET experience
• Strong ASP.NET Core / backend experience
• Commercial Microsoft Graph API experience
• Hands-on experience with Microsoft Graph Communications / Cloud Communications APIs
• Experience with Teams calls, meetings, recordings, or communication APIs
• SQL
• English B2+
   

Will be a plus

• VoIP / telephony
• WebRTC
• SIP / RTP
• Contact center / UCaaS / CCaaS
• Compliance recording
• Real-time audio/media processing
• Strong Azure experience
   

What We Offer

• Stable, long-term product project
• Direct cooperation with a US-based client
• Long-term collaboration and predictable workload
• Transparent compensation
• Paid vacation and sick leave
• Learning and professional development support
• High-quality equipment
• Paid office lunches
• Anniversary gifts and baby bonus

Each person in our informal company is precious and now we are currently looking for a All-thing Sales Specialist with a love for IT and a desire to develop into Head of Sales

⭐ You would be a perfect fit for this position if you have:

- First of all, you know what clients want and you desire to sell services;

- Successful experience in IT sales: UpWork, LinkedIn, tenders;

- Skills of highly personalized, empathic copywriting to potential leads;

- English level — Upper-Intermediate or higher;

- Discovering new leads via mass communication;

- Excellent communication and negotiation skills, endless enthusiasm;

- Analytical & problem-solving mindset.

✅ It will be a plus:

- Work experience with digital design teams;

- Ability to manage negotiations;

- Experience in preparing project proposals, storytelling, and presentation design;

- Desire to develop yourself and participate in the development of the Sales;

- Conduct research to identify potential prospects.

✅ Your responsibilities:

- Communication with customers and deals closing;

- Management of the CRM-system, leads database administration;

- Building sales processes in the team;

- Searching for ways and methods of additional sales;

- Testing new hypotheses and researching best practices in IT sales.

✅ What we offer:

- Competitive salary rate + % percentage from closing the deal;

- Mentor program, scripts, and plans. Hopefully, you know how to improve all of these, though;

- A team of people who are passionate about their work;

- Potential opportunity to grow in Head of Sales Department;

- Freedom in ideas, experiments, and the ability to influence processes - all that is important to a Sales Specialist :)

- Working with a quality product that is interesting to sell and that you want to talk about (our portfolio is proof of this);

- Flexible system of review and compensation increases;

- Fully Remote employment (5/2) + flexibility of schedule;

- Paid vacation and sick leave.

🇺🇦 About the team:

Award-winning design agency from Kyiv, Ukraine, providing design and development services for startups and large companies from the USA, Canada, and EU. Main focus on SaaS, fintech, prop tech, and healthcare. Designing since 2004.

Creating a strong partnership with our customers not less than with our team members and believe that the future would be brighter with professional people who love to create things together.

Bring us your energy, drop us a message!

We are looking for an experienced Senior Customer Support Engineer to provide advanced customer support for a fast-growing B2C mobile entertainment platform focused on episodic series and digital content.

You will handle complex customer issues, investigate technical and account-related problems, work with subscriptions, In-App Purchases, payments, and content access, and collaborate closely with Product & R&D teams to resolve issues and improve the customer experience.

Key Responsibilities

• Handle complex and escalated customer inquiries related to accounts, subscriptions, In-App Purchases, payments, refunds, and content access.
• Provide customer support via Zendesk, App Store, and Google Play.
• Investigate and troubleshoot issues across iOS and Android mobile applications.
• Analyze customer reports and identify potential product, technical, payment, or subscription issues.
• Reproduce reported issues and collect the information required for technical investigation.
• Escalate complex technical issues to Product & R&D with clear documentation and relevant technical details.
• Work closely with Product and Engineering teams to track issues through resolution.
• Monitor recurring issues and identify opportunities to improve support processes and product experience.
• Use and improve macros, workflows, automation, and AI-powered support tools.
• Contribute to the development and maintenance of the Knowledge Base and Help Center.
• Analyze support data and customer feedback to identify recurring problems and trends.
• Handle App Store and Google Play reviews and customer feedback when required.

Requirements

• 4+ years of experience in Customer Support, Technical Support, Customer Success, or Support Operations.
• Strong experience supporting B2C mobile applications and high-volume customer environments.
• Hands-on experience with In-App Purchases, subscriptions, refunds, and Apple/Google payment flows.
• Strong troubleshooting and problem-solving skills.
• Experience with Zendesk, Intercom, or similar support platforms.
• Experience working with iOS and Android applications.
• Understanding of support KPIs, SLAs, QA, escalation processes, and support workflows.
• Experience working directly with Product and Engineering teams.
• Ability to investigate issues, reproduce bugs, and provide clear technical information to R&D.
• Experience with support automation, AI tools, macros, workflows, or AI agents.
• Strong analytical and organizational skills.
• English B2/C1.
• Ability to work independently and handle complex customer cases from investigation through resolution.

Nice to Have

• Experience in streaming, entertainment, gaming, SaaS, or digital media.
• Experience with subscription-based products.
• Experience with Braze, Mixpanel, Amplitude, or Firebase.
• Experience working with App Store / Google Play reviews and support at scale.
• Basic understanding of APIs, logs, network requests, or other technical troubleshooting tools.
• Experience working in a high-growth B2C product company.

What We Offer

• Remote work.
• High level of ownership and impact.
• Opportunity to work directly with Product & R&D teams and influence the customer experience.
• Work with a fast-growing B2C mobile entertainment product.
• Competitive compensation based on experience and proven track record.

We are looking for a Full Stack Shopify Developer with a strong frontend focus for our client, an established Israeli technology company specializing in custom Shopify development and e-commerce solutions.

The company works with growing international brands, building and maintaining Shopify-based e-commerce platforms, custom applications, integrations, and internal products.

This is a full stack position, but the primary focus is on frontend Shopify development. You will work extensively with Shopify themes, Liquid, JavaScript, responsive interfaces, and storefront customization, while also handling backend development with Node.js, APIs, integrations, and databases when required.

You will work directly with the client’s team on real production projects and take ownership of features from implementation through deployment.

Responsibilities

* Develop and customize Shopify stores end-to-end, with a strong focus on frontend development

* Build and customize Shopify themes using Liquid, HTML, CSS, and JavaScript

* Translate designs and requirements into responsive, production-ready storefront experiences

* Develop custom storefront functionality and reusable components

* Optimize storefront performance, responsiveness, and user experience

* Build custom Shopify apps and integrations

* Develop and maintain backend functionality using Node.js

* Build and maintain REST APIs and database integrations

* Integrate third-party APIs, Shopify APIs, and webhooks

* Troubleshoot and resolve issues across both frontend and backend

* Contribute to the development of internal products and tools

* Collaborate directly with the client’s engineering team

* Use AI-assisted development tools to improve development efficiency and automate repetitive tasks

Requirements

Must Have

* 2–4 years of commercial full stack development experience

* Strong frontend development skills with JavaScript, HTML, and CSS

* Strong understanding of responsive web development

* Experience developing complex production web applications

* Backend development experience with Node.js

* Experience building and maintaining production REST APIs

* Strong understanding of asynchronous JavaScript, including Promises and async/await

* Experience working with MongoDB, PostgreSQL, or similar databases

* Experience integrating third-party APIs

* Familiarity with AWS or GCP

* Understanding of clean architecture and separation of concerns

* Experience with Git and CI/CD workflows

* Ability to work independently and take ownership of tasks

* Strong communication and collaboration skills

* Excellent English

Nice to Have

* Hands-on Shopify development experience

* Experience with Shopify Liquid and custom theme development

* Experience building custom Shopify apps

* Experience with Shopify APIs and webhooks

* GraphQL

* Docker

* Previous e-commerce development experience

* Experience with AI-assisted coding tools such as Claude Code, ChatGPT, GitHub Copilot, or similar

What We’re Looking For

* A full stack engineer who is particularly strong and comfortable on the frontend

* Strong attention to UI quality, responsiveness, and implementation details

* Ownership mindset and accountability

* Ability to work independently with minimal supervision

* Strong problem-solving skills

* Comfortable communicating directly with the client’s team

* Ability to work across the stack when necessary

* Motivation to grow into a Senior Full Stack Engineer

* Ability to work effectively in a fast-paced environment and meet deadlines

Product:

An AI-powered platform designed to transform how finish materials suppliers price their offerings and compete for project opportunities.

It combines advanced artificial intelligence, deep domain expertise, and a modern, intuitive user interface to help revenue teams and executives respond to customer requests faster and improve their ability to bid on new projects effectively.

As a result, companies can increase response speed, scale their bidding capacity, and improve win rates in highly competitive markets.

Responsibilities:

• Tag and annotate images, drawings, and documents according to detailed guidelines
• Ensure high accuracy and consistency in labeling tasks
• Follow internal processes and quality standards

Requirements:

• Strong attention to detail and ability to perform repetitive tasks
• Analytical mindset and structured work approach
• At least upper intermediate English level
• Previous experience in data tagging/labeling is a plus, but not required

Your future responsibilities:

• Define and maintain the enterprise architecture vision, principles, standards, and roadmaps aligned with the bank's business strategy
• Own and evolve the bank’s enterprise integration architecture and integration strategy, ensuring a coherent approach across APIs, events, messaging, batch/file integration, and legacy integration patterns
• Define the target architecture and roadmap for the enterprise integration layer, including API Management, Event Streaming, Integration/iPaaS capabilities, service connectivity, and integration with legacy and core banking platforms
• Drive development of the enterprise API and integration ecosystem, ensuring reusable, secure, observable, and well-governed integration capabilities across business domains and tribes
• Establish and govern enterprise integration standards and patterns, including synchronous APIs, asynchronous messaging, event-driven architecture, request/reply, data synchronization, batch integration, and integration with external partners
• Own and evolve the enterprise API, Event and Integration Catalog, providing visibility of available APIs, events, interfaces, dependencies, ownership, lifecycle status, and reuse opportunities across the bank
• Define governance and lifecycle management for APIs and events, including naming conventions, versioning, backward compatibility, deprecation, ownership, SLAs/SLOs, security requirements, and documentation standards
• Establish principles for API-first and Event-driven architecture, reducing point-to-point integrations and increasing reuse and interoperability between domains
• Define clear boundaries and responsibilities between domain services, integration platforms, data platforms, and shared enterprise capabilities
• Facilitate integration architecture decisions for cross-domain initiatives and resolve dependencies and conflicts between tribes and systems
• Develop and govern the Enterprise Architecture framework across application, data, integration, and technology domains
• Maintain and evolve the enterprise application portfolio (1,000+ applications), driving rationalization, modernization, and technical debt reduction
• Lead Architecture Review Board (ARB) processes — evaluate solution designs, ensure compliance with EA principles, and provide architectural decisions on cross-domain initiatives
• Review major solution architectures with particular attention to integration design, service boundaries, coupling, resilience, scalability, security, and reuse of existing enterprise capabilities
• Own and manage the Technology Radar — assess emerging technologies, define technology standards and lifecycle policies, and guide adoption and sunset decisions
• Collaborate with tribe leads, product owners, solution architects, platform teams, and business stakeholders to align technology investments with business priorities across 10 domains
• Drive adoption of industry frameworks and standards such as TOGAF, BIAN, and ArchiMate to ensure architectural consistency and banking domain alignment
• Apply BIAN concepts to improve service boundaries, domain ownership, API design, and interoperability between banking capabilities
• Conduct architecture maturity assessments, identify capability gaps, and define improvement roadmaps, including integration architecture maturity and platform adoption
• Provide strategic guidance on data architecture, ensuring alignment with enterprise data governance and regulatory requirements
• Facilitate cross-tribe architectural alignment, resolve architectural conflicts, and ensure coherent end-to-end solution design
• Work with platform and engineering teams to improve integration observability, reliability, security, and operational governance, including monitoring of APIs, events, message flows, dependencies, and service-level objectives
• Identify redundant interfaces, duplicate APIs, point-to-point integrations, and obsolete integration technologies, and define modernization and decommissioning roadmaps
• Mentor and coach solution architects and engineering leads, fostering architecture thinking and integration design excellence across teams
• Communicate architecture strategy, decisions, roadmaps, and trade-offs to C-level stakeholders and technical audiences alike

Your skills and experience:

• 7–10+ years of IT experience with at least 3 years in enterprise, integration, or solution architecture roles, preferably in banking or financial services
• Strong hands-on background in enterprise integration architecture, including designing large-scale integration landscapes and defining integration strategies and standards
• Strong expertise in: API architecture and API Management, REST and asynchronous API patterns, Event-driven architecture, Kafka and event streaming, messaging technologies, ESB and iPaaS platforms, service integration, external/partner integrations, legacy and core banking integration
• Practical experience designing or governing enterprise integration platforms/layers and defining their target architecture and evolution roadmap
• Experience implementing API and Event governance, including API/event catalogs, ownership models, versioning, lifecycle management, documentation, security standards, and reuse policies
• Understanding of integration patterns and anti-patterns, including point-to-point integration, orchestration vs choreography, transactional integration, eventual consistency, idempotency, retries, dead-letter handling, and distributed system resilience
• Strong understanding of API security approaches including OAuth2/OIDC, mTLS, token management, authorization, rate limiting, and API gateway security controls
• Experience with enterprise API Management or integration technologies such as Kong, Apigee, MuleSoft, Azure API Management, AWS API Gateway, Kafka, Confluent, or equivalent platforms
• Strong knowledge of enterprise architecture frameworks (TOGAF, Zachman) and modeling notations (ArchiMate, UML, BPMN)
• Hands-on experience with EA tooling (LeanIX, Ardoq, MEGA, or similar) for portfolio management, dependency mapping, capability modeling, and architecture repository management
• Deep understanding of banking domains such as core banking, payments, lending, customer onboarding, KYC/AML, cards, accounting, and regulatory compliance
• Experience with BIAN Service Landscape and its practical application to domain decomposition, service boundaries, and integration architecture
• Solid understanding of cloud platforms (AWS, Azure) and hybrid infrastructure strategies, including Kubernetes, Docker, service connectivity, and Infrastructure as Code
• Experience with data architecture concepts including data products, data mesh/data fabric, master data management, data governance, and analytics platforms
• Knowledge of modern software engineering and architecture practices including DDD, CQRS, Event Sourcing, microservices, CI/CD, DevOps, and observability
• Proven experience in technology portfolio governance, technology radar management, lifecycle policies, build-vs-buy analysis, and vendor assessment
• Strong stakeholder management and communication skills — ability to translate complex integration and architecture topics into clear business implications for executive audiences
• Experience facilitating Architecture Review Boards, architecture workshops, and cross-functional alignment sessions
• Strategic thinking combined with pragmatic execution — ability to define long-term target architecture while supporting incremental modernization of a complex legacy banking landscape
• Fluent English communication skills, both written and spoken

Nice to have:

• TOGAF or equivalent Enterprise Architecture certification
• BIAN certification or strong practical BIAN implementation experience
• Experience establishing or transforming an enterprise integration platform / integration layer in a large financial institution
• Experience building enterprise API and Event Catalogs and introducing API-first / Event-driven governance at scale
• Experience with Agile at scale and architecture practices within tribe/squad organizational structures
• Background in core banking migration, modernization, or large-scale transformation programs
• Experience modernizing ESB/legacy integration landscapes toward APIs, microservices, and event-driven architectures
• Familiarity with AI/ML integration patterns, agent/API integration, and data-driven architecture approaches
• Experience with business capability modeling and IT strategy development