Jobs at Djinni

About the project:

The Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers, and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.

The Client is embarking on an exciting and challenging transformation program, and our software solutions are a driving force behind this strategy, using cloud computing and leading-edge design patterns.

Key Responsibilities

• Define and implement data quality rules across ingestion, transformation, and reporting layers
• Validate data in Databricks-based pipelines
• Monitor and test Databricks transformations (PySpark/SQL) for correctness and completeness
• Ensure Databricks / Power BI reports reflect accurate and reconciled data
• Set up data validation checks (schema, nulls, duplicates, ranges, referential integrity)
• Identify, log, and track data quality issues with root cause analysis
• Collaborate with data engineers and analysts to fix issues
• Build automated data quality monitoring and alerts

Required Skills

• 4-5+ years of Relevant work experience in data analysis, quality assurance, data governance, or a similar field is highly desirable. 
• Strong knowledge of Databricks / Spark (SQL, PySpark)
• Understanding of ETL/ELT pipelines and data transformations (dbt)
• Experience validating BI/reporting outputs (Power BI preferred)
• SQL proficiency for data validation and reconciliation
• Familiarity with data quality frameworks/tools (e.g., Great Expectations is a plus)

Nice to Have

• Experience with AWS data stack
• Experience with data governance or data catalog tools
• Exposure to CI/CD for data pipelines
• Knowledge of data lineage and observability tools

Success Criteria

• Reduced data defects in pipelines and reports
• Automated data quality checks are in place
• Clear visibility and tracking of data issues

We are looking for a technical person like for business analyst position that have strong technical skill working with data.

As Data Analyst, you will be responsible for mapping/converting/transforming data from different data sources using Altova Software.

This client is from Germany.

Location: Ukraine, remote, full time.

Requirements:

• Advanced English level;
• Data matching / data mapping experience;
• Experience working with different data formats: XLS, JSON, CSV;
• Basic SQL knowledge;
• Communication skills, self-organization, responsibility, teamwork.

It will be a plus:

• Experience working with the ERP system;
• Experience ALTOVA software;
• Advanced SQL skills;
• Knowledge of the German language.

On behalf of our Client from Japan, Mobilunity is looking for a Senior Data Test Engineer

Our client is a fast-growing fintech company based in Tokyo that offers its real-time, monthly consolidated credit service all across Japan. Our client started Japan’s first instant post-pay credit service for e-commerce customers in October 2014. The main product is an online payment platform that requires no pre-registration or credit card to use; via this service, the customers can purchase products online using only a mobile phone number and email address and settle a single monthly bill for all their purchases, either at a convenience store, by bank transfer, or auto debit. Customers can use credit funds during a month and then return the balance to zero without paying credit interest.

This service also supports multi-pay installments and subscriptions. There are currently over 4 million accounts in use. This service got the largest investment to date in the Japanese financial tech industry, including a PayPal Ventures investment.

You will work closely with data engineers, analysts, and product stakeholders to validate both real-time data pipelines and batch reporting systems, ensuring that critical financial and operational data remains trustworthy at scale.

This role requires strong analytical thinking, curiosity for systems, and a passion for identifying and preventing data issues before they impact users or business operations.

Key  Responsibilities:

• Collaborate with stakeholders to gather reporting and product requirements and translate them into structured test strategies
• Design and implement automated tests to validate:
  • Data accuracy
  • Completeness
  • Consistency
  • Reliability across real-time pipelines and batch reporting systems
• Analyze test outputs and produce clear, actionable reports on data quality issues, anomalies, and trends
• Partner closely with data engineers, analysts, and developers to integrate testing into CI/CD and development workflows
• Continuously identify improvements in testing methodologies, tooling, and processes
• Experiment with new industry-standard testing tools and provide recommendations for adoption
• Proactively detect data issues and suggest preventive measures to improve system robustness
• Contribute to a culture of quality, ownership, and continuous learning across teams

Requirements:

• Experience working in cross-functional and cross-cultural engineering environments
• Strong experience with at least one programming language (e.g., Python, Scala, Ruby, or similar)
• Solid knowledge of SQL and relational database systems
• Experience testing data systems, pipelines, APIs, or backend services
• Strong analytical mindset with high attention to detail
• Ability to learn quickly and contribute to unfamiliar systems and domains
• Comfortable working in complex, fast-changing technical environments
• Strong communication skills in business-level English
• Willingness to share knowledge, learn continuously, and improve team practices

Nice to have:

• Experience working in security-sensitive or regulated environments (e.g., fintech, payments, banking)
• Experience with data pipelines, ETL processes, or streaming systems
• Familiarity with observability, monitoring, or data quality tools
• Experience working with distributed systems or event-driven architectures

• Exposure to automation frameworks for data validation or QA pipelines

  English:Upper-Intermediate

Ми шукаємо досвідченого DevOps-інженера, який допоможе будувати надійну та безпечну інфраструктуру.

 Основні вимоги
 • Впевнений досвід роботи з AWS:
 • EC2, RDS, S3
 • IAM, VPC
 • CloudWatch, Auto Scaling
 • Досвід роботи з Infrastructure as Code:
 • Terraform або CloudFormation

 Контейнеризація та деплой
 • Практичний досвід з Docker
 • Налаштування та підтримка CI/CD:
 • GitHub Actions або GitLab CI

 Мережа
 • Глибоке розуміння:
 • VPC, VPN, Subnets, Load Balancer
 • Робота з:
 • DNS, SSL, Firewall

 Моніторинг та відмовостійкість
 • Налаштування моніторингу:
 • CloudWatch, Grafana
 • Розробка та підтримка:
- Backup-стратегій
- Disaster Recovery рішень

 Безпека
 • Управління доступами (IAM policies)
 • Робота з Secrets Manager
 • Шифрування даних

Повна зайнятість, офіс

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — only LVIV!

Required Experience/Skills:

• 2+ years of experience in B2B content marketing for software development companies;
• Proven success in creating high-performing SEO articles that rank and generate leads in competitive B2B spaces;
• Experience building content clusters within industry verticals;
• Strong SEO knowledge — including keyword research, SERP analysis, and on-page optimization;
• Quickly grasp complex technical and business topics through research or communication with internal experts;
• Ability to write in a defined Tone & Voice, getting it right on the first try;
• Analytical mindset. Сonfident using tools like GSC, Ahrefs, or SEMrush to monitor performance and implement improvements;
• Excellent communication skills — able to extract insights from experts and translate them into clear, authoritative content;
• Ability to clearly explain and justify your editorial decisions;
• Basic experience with link building;
• Proficiency in AI tools to accelerate writing process;
• Solid understanding of EEAT principles;
• Understanding of how to align content with sales goals and buyer journeys;
• Proactive and self-motivated — driven by measurable outcomes.

Would be a plus:

• Familiarity with Account-Based Marketing (ABM), lead generation funnels, or newsletter content strategies.

Responsibilities:

• Build and maintain a content plan for assigned industry verticals — including both new content and article updates;
• Conduct in-depth SEO research — identify keywords, analyze SERPs, evaluate competitor content, and define structure based on search intent;
• Interview internal experts (developers, CTOs, BAs) to extract insights for original, experience-driven content;
• Write long-form, high-quality SEO articles, case studies, and landing pages that follow our internal structure, format, and tone;
• Optimize each piece for SEO, EEAT, internal linking, and conversion-focused structure (including metadata, CTAs, visuals, and FAQs);
• Organize backlink building to support content growth;
• Publish and format content on our website using the WordPress console;
• Track content performance in GSC, Ahrefs, or other analytics tools and propose data-driven improvements.

Your Benefits:

• 15 days paid vacation;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

About the project:

DataImpulse is a global proxy service provider serving over 147,000 customers worldwide. We offer residential, mobile, and datacenter proxies starting at $1/GB — one of the most competitive rates on the market.

We are scaling fast and looking for a B2B Marketing Manager — a confident player with significant product experience ready to take ownership of positioning and growth metrics.

Responsibilities:

• Develop and maintain the messaging framework across 6 key ICP segments.
• Create and optimize landing pages, case studies, and comparison pages for each use-case (managing copy, design, and core messaging).
• Conduct competitive intelligence: competitor monitoring, building battle cards, and reporting.
• Produce funnel content: onboarding guides, email nurture sequences, and use-case driven content.
• Support GTM launches for new features, new GEOs, and new acquisition channels.
• Implement LLM content optimization based on company playbooks and use AI to automate routine processes.
• Analyze performance: tracking conversion by segment and conducting A/B tests for messaging.

Requirements:

• 3+ years of experience.
• English - Upper-Intermediate (B2) - Advanced (C1).
• Proficiency in Google Analytics, Google Search Console, CRM (HubSpot or equivalent), and Ahrefs/SEMrush.
• Basic skills in Figma, Google Workspace, Notion, Claude/ChatGPT, or similar tools.
• Understanding of the proxy/data infrastructure market is a significant plus.
• Strong analytical mindset and a data-driven approach to marketing.

We offer:

• Flexible working hours and a remote or hybrid work format.
• Official employment, paid vacations, and sick leaves.
• Performance bonuses tied to pipeline results.
• Dedicated budget for learning and professional development.
• A growing marketing team with a strong data-driven culture.

Reports to: Global Head of AI & Advisory
Location: Ukraine
Status: Full-Time

Working hours: 9 AM - 5 PM EST

About Atlas Technica
Atlas Technica is a technology partner to hedge funds, private equity firms, and other sophisticated financial services organizations. We are known for combining strong service, process discipline, and technical depth. As Atlas expands its AI & Advisory practice, we are building the operational backbone needed to help the function scale cleanly and professionally.
We are looking for someone who is organized, sharp, proactive, and calm under pressure — someone who can bring order to a fast-moving environment, keep important work from slipping, and help senior stakeholders execute at a high level.

About the role
This is not a pure administrative assistant role.
This role sits at the center of the AI & Advisory function and helps keep commercial, operational, and executive work moving. You will support the Global Head of AI & Advisory across scheduling, follow-up, pipeline coordination, proposal preparation, CRM hygiene, meeting logistics, internal handoffs, and high-quality business materials.
The right person is not waiting to be told every next step. They are the kind of operator who notices gaps, follows through, chases loose ends, keeps records clean, and helps senior people stay focused on the highest-value work.
This role is ideal for someone with experience in sales coordination, business operations, executive support, or commercial administration in a B2B, technology, or professional services environment.
 

What you will do
 

• Own scheduling and coordination for internal, client, partner, and prospect meetings
• Manage calendar logistics for the Global Head of AI & Advisory, including prioritization, rescheduling, preparation, and follow-up
• Coordinate meeting agendas, briefing materials, action items, and next steps so conversations turn into execution
• Help prepare polished proposals, presentations, briefs, and other external-facing business materials
• Maintain accurate records across HubSpot and related systems so meetings, outreach, follow-up, and pipeline activity are current and visible
• Support opportunity coordination across AI & Advisory, Business Development, Service Operations, Finance, Marketing, and Delivery
• Track internal dependencies, approvals, and handoffs so opportunities and projects do not stall
• Monitor shared inboxes and help route, triage, and close the loop on inbound requests
• Support reporting and operational visibility across pipeline, activity, and priority workstreams
• Maintain organized folders, templates, collateral, and working documents for the AI & Advisory practice
• Coordinate logistics for client, partner, and internal events when needed
• Handle travel and expense coordination as required
• Help create structure where structure does not yet exist

What we are looking for
 

• 3+ years of experience in sales coordination, sales operations, executive support, business operations, or commercial administration
• Excellent written and verbal English
• Strong organizational discipline and follow-through
• Very high attention to detail
• Comfort working across multiple systems at once without losing track of priorities
• Experience with CRM platforms such as HubSpot, Salesforce, or similar
• Strong PowerPoint / presentation and document-formatting skills
• Ability to coordinate across multiple stakeholders and move work forward without constant supervision
• Good judgment, professionalism, and discretion
• Confidence working with senior internal and external stakeholders
• Comfort in a fast-moving, sometimes ambiguous environment
• Strong digital fluency, including confidence learning new tools quickly

Nice to have
 

• Experience in a technology, MSP, SaaS, consulting, or professional services business
• Experience supporting sales teams, proposals, or RFP responses
• Experience working in a remote international team
• Familiarity with AI tools for note-taking, drafting, research, or workflow support

What success looks like

In the first 3–6 months, this person should be visibly improving the operating cadence of the AI & Advisory function by:
 

• keeping calendars and follow-up under control
• improving meeting preparation and execution
• helping maintain cleaner pipeline and CRM records
• reducing dropped balls across internal handoffs
• producing polished materials quickly and reliably
• becoming a trusted operator for high-priority work

Who will do well here
This role fits someone who enjoys being the person behind the scenes who keeps important work moving.
It is a strong fit for someone who wants meaningful exposure to senior leadership, client-facing business activity, and a growing AI-related function — but who is strongest in coordination, execution, organization, and commercial support rather than quota-carrying sales.
 

Atlas Technica is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or other protected characteristics under applicable law.

Job Description

Required:

• Strong hands-on experience with:
• - Power Automate
• - Dataverse
• - Power Platform environments and solution management
• - Microsoft Teams integrations
• - Copilot Studio integrations
• Experience deploying enterprise Power Platform solutions
   
• Strong understanding of:
• - Power Platform ALM
• - environment strategy
• - managed/unmanaged solutions
• - security roles and governance
• Experience integrating APIs and external services
• Familiarity with Azure and Microsoft 365 ecosystem
• Strong troubleshooting/debugging capability Ability to work in fast-moving prototype-to-production environments

Nice to have:

• Azure Functions or custom connectors
• Power Apps experience CI/CD for Power Platform
• Experience distributing and managing enterprise agents inside Microsoft Teams
• Familiarity with AI/agent workflows Healthcare or regulated industry experience

Job Responsibilities

• Responsibilities Design and maintain Dataverse schemas and relational data models
• Build and maintain Power Automate workflows
• Implement integrations between Copilot Studio agents and enterprise systems
• Manage deployment, environments, solution packaging, and release processes
• Configure security roles, permissions, and governance within Power Platform
• Support distribution and rollout of agents across Microsoft Teams and Microsoft 365 environments
• Optimize reliability, observability, and maintainability of workflows
• Build reusable automation components and integration patterns
• Troubleshoot production workflow and connector issues
• Collaborate closely with AI/product leadership to operationalize new agent experiences

Department/Project Description

We are looking for an experienced Microsoft Power Platform engineer to help operationalize AIdriven workflows built with Copilot Studio. This role is focused less on prompt engineering and agent design, and more on the underlying platform architecture, workflow automation, data modeling, integrations, deployment, and enterprise rollout needed to bring AI agents into production. The ideal candidate understands how to turn prototypes into reliable enterprise solutions

Description

Our client is seeking an Integration & Field Engineer to join a global team involved in the development, QA, integration, and support of multiple generations of software-based networking solutions.
The team is working on an innovative platform for Internet Service Providers (ISPs) that enables customers to replace traditional hardware-based network infrastructure with cloud-based solutions, helping reduce operational complexity and infrastructure costs.

What the Role Offers:

• Opportunity to work alongside experienced domain professionals in a high-performing engineering environment.
• Exposure to and support of leading Cable Operators and Multiple-System Operators (MSOs) worldwide.
• Training and development in Digital Video, DOCSIS, and networking technologies.
• Hands-on experience with Linux-based embedded systems.
• Exposure to modern networking technologies, including NFV and SDN.
• Collaboration with multicultural engineering and support teams across different regions.
• Opportunities to travel internationally for customer integration activities and complex technical troubleshooting engagements.

Requirements

• Bachelor’s degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent.
• Experience in IP networking, switching and routing protocols; TCP/IP stack is a must.
• Experience in the configuration and administration of Linux-based servers is a must.
• Ability to understand technical documentation, including software/hardware configuration guides, schematics, work instructions, and test procedures.
• Strong problem-solving, analytical, and communication skills.
• Knowledge of HFC, DOCSIS, and CMTS configuration and troubleshooting is a plus.
• Knowledge of FTTx is a plus.
• Experience in pre-sales technical support, including product demonstrations and feasibility analysis, is highly preferred.

• Ability to develop and present technical solutions to customers and internal teams is highly preferred.

   

Strong Pluses (optional)

• Knowledge of DOCSIS, DVB/ATSC, CMTS, and BNG configuration and troubleshooting.

• Ability to clearly understand, communicate, and document customer issues.

   

Travel Requirements

• Primarily remote work. Availability to work across North American time zones (PDT, MDT, EDT), depending on customer and account needs.
• Occasional travel to customer labs or deployment sites for integration testing or troubleshooting in EMEA and North America; travel may be up to 75%.
• Occasional training at company office locations across EMEA.

Job responsibilities

• Support activities for client lab integration, testing, qualifications, and field trials.
• Implement IP networking and ecosystem integration with the product to support customer use cases.
• Communicate with marketing, engineering, and sales teams regarding client expectations.
• Responsible for testing new software and hardware; report and track defects to engineering.
• Execute and lead client field trials.
• Train clients on the operation and troubleshooting of the product.
• Train field service teams on the operation and troubleshooting of the product and new supported features.
• Assist with deployments and technical support as needed.
• Assist with supporting customers in conjunction with the Technical Assistance Centre (TAC), as required.
• Investigate, diagnose, and resolve customer issues on-site in a timely manner and, if needed, escalate problems for assistance.
• Resolve equipment performance-related issues within the product and in conjunction with application partners, utilizing technical issue logging and escalation systems as appropriate.
• Develop detailed customer installation and system integration plans, ensuring seamless implementation of solutions.
• Act as a key technical liaison on customer projects, ensuring that technical requirements are met and expectations are aligned.

    About the role

We're building an AI SaaS product and need a creative who treats design as a growth tool — not a craft project. You'll own the entire creative pipeline: from concept to launch to iteration. Speed, output, and winning metrics define success here.

     What you'll do

• Produce ad creatives for Meta, TikTok, Google, Reddit — from banners to video
• Generate and test new angles: hooks, copy hypotheses, messaging variants
• Adapt and scale competitor creatives rapidly
• Collaborate with the growth team on testing cycles and iteration

• Occasionally build landing pages and marketing visuals

   

  Requirements

• Experience in performance marketing creatives
• Solid understanding of CTR, hook rate, and conversion metrics
• Hypothesis-driven thinking — you test before you conclude
• Experience with UGC and short-form video content

• Fast execution mindset — done is better than perfect

  AI stack (must-have)

• Midjourney / Stable DiffusionRunway / PikaCapCut / Premiere / After Effects
• Nice to have
• HeyGen / Synthesia / D-IDElevenLabsFace swap / lip-sync

Automat-iit is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for a Senior DevOps Engineer to join our team and work directly with startup engineering teams, CTOs, and account teams. This is a hands-on, customer-facing role where you will operate and improve production infrastructure on AWS across multiple environments. As a Professional Services company, we work directly with customers in their environments, combining hands-on engineering with communication and decision-making.

The role is focused on solving real production problems, from debugging incidents and stabilizing systems to designing and implementing scalable infrastructure. This is not a purely internal or support role, it’s about taking ownership and making systems work under real conditions.

📍 Work location: Remote from Ukraine or Europe.

Please submit your CV in English

Key Responsibilities

• Take ownership of AWS environments across multiple projects, from troubleshooting production issues to designing scalable architectures
• Develop and improve CI/CD pipelines across different tech stacks and teams
• Automate infrastructure using Infrastructure as Code, primarily Terraform, with CloudFormation or CDK
• Maintain and improve environments from development to production
• Handle infrastructure, networking, and performance issues end-to-end
• Work directly with client engineers and stakeholders, explain trade-offs, and drive technical decisions
• Apply security best practices and ensure system reliability
• Collaborate with DevOps Engineers, Solution Architects, and Account Managers to move projects from problem to production
• Operate in a fast-paced, project-based environment with multiple customer engagements

What we’re looking for

• 5+ years of hands-on experience in DevOps with strong focus on AWS in production environments, working across multiple projects or clients
• Experience working with Docker containers, Kubernetes, and Infrastructure as Code (Terraform, CloudFormation, CDK, etc.)
• Solid experience with CI/CD tools (Jenkins, GitHub Actions, or similar)
• Strong understanding of Linux systems and networking (DNS, HTTP, SSL, TCP/IP)
• Scripting skills in Bash or Python
• Ability to quickly understand unfamiliar systems and troubleshoot issues independently
• Ability to reason about trade-offs across reliability, cost, and speed
• Comfort operating in environments with ambiguity and changing priorities
• Strong communication skills, able to explain technical decisions clearly to both engineers and stakeholders in English (spoken and written)

Nice to Have

• Experience working in consulting, outsourcing, or other multi-client environments is a strong advantage
• Familiarity with AI-assisted development tools (e.g. Cursor, Kiro, GitHub Copilot, Claude Code) to speed up scripting, infrastructure changes, and troubleshooting workflows
• AWS certifications (Solutions Architect or similar)
• Experience with managed LLM platforms (AWS Bedrock, SageMaker or others)
• Experience with AWS CDK or Pulumi
• Experience with TypeScript

What Success Would Look Like After 1 Year in the Role?

• You independently own and operate AWS environments for multiple customers, handling both day-to-day reliability and longer-term improvements
• You are comfortable jumping into unfamiliar systems, identifying issues quickly, and driving them to resolution
• Customers trust your technical judgment and rely on you for infrastructure decisions and problem solving
• You contribute to improving infrastructure standards, reusable patterns, or internal best practices
• You work effectively across multiple engagements without losing quality or ownership
• You collaborate closely with internal teams and clients, helping move projects from issue to stable production systems

Why join Automat-it?

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes
• Soft skills training

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Working Hours: UK Time

Primary Option
Monday to Friday, 8:00 AM – 5:00 PM
 

Alternative Flexible Options

• Monday to Friday, 12:00 PM – 9:00 PM
• Weekend shifts (flexible arrangement)

We’re happy to discuss the most suitable schedule for the right candidate.
 

About Bike Bubl

Bike Bubl is a London-based window and exterior cleaning company providing window cleaning, gutter cleaning, pressure washing, and related services. We focus on reliable service, clear communication, and excellent customer experience.
 

Role Overview

We are looking for a Customer Support & Sales Assistant to help manage customer enquiries, bookings, quotes, follow-ups, and day-to-day support.
 

This role is a mix of customer service, sales support, booking coordination, and admin. You will communicate with customers through phone, email, WhatsApp, and chat, making sure every customer receives a fast, clear, and professional response.
 

Key Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and chat.
• Provide information about services, prices, availability, and the cleaning process.
• Schedule appointments and coordinate booking details with the cleaning team.
• Handle cancellations, rescheduling requests, and customer account updates.
• Prepare quotes and follow up with potential customers.
• Support customers in choosing the right service, including regular window cleaning.
• Follow up with customers after service to ensure satisfaction.
• Maintain accurate customer records in the CRM.
• Respond to customer reviews and feedback when required.
• Help resolve small customer issues and escalate complex complaints when needed.
• Support billing queries, invoices, and payment follow-ups when necessary.
• Assist the sales team with customer queries and lead follow-ups.
   

Requirements

• Advanced English, written and spoken.
• Experience in customer support, sales support, or a similar customer-facing role.
• Strong communication and organisation skills.
• Confident working with customers by phone and message.
• Good attention to detail and ability to follow processes.
• Experience using CRM systems, email, WhatsApp, and spreadsheets.
• Ability to manage multiple conversations and tasks at the same time.
• Friendly, reliable, and customer-focused attitude.
• Basic sales skills and confidence following up with leads.
   

Preferred Experience

• B2C customer support or sales experience.
• Experience in home services, cleaning, logistics, or field operations.
• Experience preparing quotes, managing bookings, or working with CRM tools.
   

Required Skills

Customer support, sales support, CRM, lead follow-up, booking coordination, communication skills, attention to detail, problem-solving, English (Advanced) C1+, teamwork.
 

Why Join Us?

You will join a growing London service company where your work directly improves customer experience, sales performance, and daily operations. We are looking for someone reliable, motivated, and ready to grow with the team.

Contract Software Engineer (AI Applications / Full Stack Builder)

• Remote
• Hourly Contract
• Project-based (20–60 hrs/week)
   

We're looking for a highly autonomous Full Stack Software Engineer who thrives in fast-paced environments and can independently build complete applications from concept to deployment.

About the Company

Our client is a stealth AI company developing infrastructure that powers reinforcement learning (RL) environments for leading AI labs. Their systems operate directly within modern AI training loops, helping shape how advanced AI models are evaluated, improved, and deployed.

This is production-focused engineering with real-world impact — not research for research’s sake.

What You'll Do

• Build full-stack applications end-to-end (frontend, backend, infrastructure)
• Translate loosely defined ideas into production-ready systems
• Design and implement systems supporting RL environments and AI agent workflows
• Deliver high-quality software quickly while maintaining scalability and maintainability

• Collaborate directly with founders, researchers, and engineering leadership

   

How You'll Work

• Own a single project from start to finish
• Report directly to an Engineering Manager
• Operate with a high degree of autonomy and minimal oversight
• Use modern AI development tools (Cursor, Claude Code, Codex, etc.) to accelerate delivery
• Review, validate, and take ownership of all generated code
• Independently move from idea → architecture → deployment

Requirements

• Proven experience building and shipping production applications end-to-end
• Strong full-stack engineering background, including:
  • React
  • TypeScript
  • Python
  • FastAPI
  • Modern web architectures
• Strong understanding of:
  • System design and engineering tradeoffs
  • Debugging and performance optimization
  • Writing maintainable, production-grade code
• Experience working independently in startup, freelance, or fast-moving environments

• Ability to use AI coding tools effectively without relying on "vibe coding"

   

Nice to Have

• Experience with LLMs, AI agents, or AI-powered applications
• Experience building data pipelines or web scraping systems

• Familiarity with modern monorepo architectures and developer tooling

   

Ideal Candidate

• Has built and deployed multiple real-world products
• Thinks in systems rather than isolated tasks
• Comfortable owning architecture and implementation decisions
• Uses AI as an accelerator, not a replacement for engineering judgment
• Delivers results with minimal guidance

Who are we?

Sempico Solutions is an international telecom company and business messaging service built around our own product — the Gatum messaging platform. We help our clients deliver different types of messages, such as marketing campaigns, verification messages, OTPs (one-time passwords), and more.

Our mission is to provide fast, simple, and reliable communication between businesses and customers — through SMS and messaging apps — with global reach, anywhere, always.

Our benefits:

• Work in a fast-growing product company where you can grow together with the business.
• Annual paid vacation of 24 calendar days and paid sick leave.
• Remote working format.
• Convenient working hours from Monday to Friday from 9:00 to 18:00 UTC+2 (including 1 hour for lunch).
• Competitive salary: base rate with an opportunity to review each 6 months.
• Step-by-step onboarding and training process - you'll have a dedicated Support Specialist as your mentor from day one.
• Planning your individual career path together with your manager (growth to Support Specialist within 12–18 months).
• Reimbursement of expenses for professional development courses/certifications (up to 75% in agreement with the management).
• Strong positive product-company culture with a good sense of humor.

What about the team?

🏡 100% remote | 🌎 Global team

At our company, everyone is on a first-name basis. There's no unnecessary bureaucracy. We work together, support each other, and move toward common goals. At Sempico Solutions, you'll quickly feel what it means to be a real part of the Team.

Requirements

At Sempico Solutions, we're looking for a proactive and technically curious Technical Support (Escalation Level 1) who is ready to be the first human line of support in the chain: AI → L1 (you) → Support Specialist → CTO.

You are someone who enjoys digging into new systems, isn't afraid to read logs and documentation, and communicates clearly and calmly — even under pressure.

Our ideal candidate has:

• Ability to clearly express thoughts in written communication — structured, professional, client-oriented.
• Responsibility, honesty, and punctuality: you close tickets properly, or escalate with full context — you don't leave things hanging.
• Analytical mindset: ability to break a problem into components, form a hypothesis, and verify it.
• Confidence working in Linux terminal (navigation, reading logs, basic commands) and Windows.
• Basic knowledge of network protocols (TCP/IP, DNS, HTTP) - you can explain what ping, traceroute, and nslookup tell you.
• Basic ability to read tcpdump output at packet level.
• Basic SQL skills (SELECT, WHERE, JOIN) - for diagnosing account state, traffic, and DLR records.
• Readiness to work across multiple channels simultaneously (Telegram, WhatsApp, Teams, HelpCrunch, email) and prioritize in real time.
• Fluent Ukrainian (C1 or native) and English at B2 Upper Intermediate level or higher (both spoken and written).
• Calm and professional behavior with clients, even in difficult conversations - no emotional reactions, no empty promises.
• Eagerness to learn and grow - you try to figure things out yourself first, but aren't afraid to ask.
• Be technically equipped - our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Nice to have:

• Experience in technical or customer support (IT / telecom).
• Basic knowledge of SMS / SMPP / CPaaS.
• Experience with HelpCrunch, Zendesk, Intercom, or similar ticketing systems.
• Basic scripting skills (Bash / Python) for routine tasks.
• Experience with Jira / Trello.
• Experience maintaining documentation or FAQ.
• Technical education or self-education in networking / IT.

What You'll Do

• Handle client tickets escalated from AI Support - perform first-level diagnosis and resolve or escalate with full context.
• Diagnose issues at the first human level: read logs, query the database, analyze tcpdump output.
• Work across all client communication channels: Telegram, WhatsApp, Teams, HelpCrunch, and email.
• Escalate to the Support Specialist with complete context - steps to reproduce, hypotheses, relevant data - so the next person can pick it up without asking questions.
• Fully cover the Support Specialist role during their absence.
• Build and maintain the knowledge base: document recurring cases and their resolutions.
• Monitor alerts during working hours as the first human line of response.