Jobs at Djinni

An international IT holding with 11+ years in the market and a team of 390+ employees is scaling its Media Buying division and is looking for a Team Lead Media Buyer to take responsibility for PnL, the team, and the systematic growth of the department.
 

🔥 Responsibilities:

• Manage a team of buyers (3+ people): task setting, KPI control, and team development
• Launch and scale Facebook campaigns across Tier 1–3 GEO
• Take full responsibility for performance and PnL of the department
• Work with budgets of $300K – $1M+ per month
• Build processes: KPIs, reporting, workflows, onboarding, and training of new buyers
• Optimize key metrics: ROI, CR, CTR, CPM, CPA, LTV
• Scale profitable campaigns and implement new strategies
• Collaborate with creative, analytics, and product teams
   

✅ Required experience:

• 1–2+ years in a similar role
• Managing monthly budgets of $300K – $1M+
• Experience managing a team of buyers (3+ people)
• Deep expertise in Facebook Ads
• Experience in iGaming / Gambling verticals
• Understanding unit economics and the impact of traffic on retention and LTV
   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

We are a Ukrainian DefenseTech company developing cutting-edge solutions for Unmanned Ground Vehicles (UGVs). Our team brings together experts in Robotics and AI, including ex-Google engineers and professionals with international DeepTech experience. We tackle complex engineering challenges in environments where any failure comes at a high cost. We are looking for an engineer to develop a new product currently in the R&D stage and actively undergoing field testing in Ukraine.

What you'll do

• Develop and improve computer vision and autonomous navigation algorithms
• Build and optimize CV pipelines for real-time operation
• Optimize model inference for edge compute hardware
• Design and run tests — from simulation through to real hardware in the field
• Integrate software components with hardware platforms

• Contribute to sensor and camera selection and system architecture decisions alongside the team

   

What we need from you

• Python and C++ at production level
• ROS / ROS2: building and maintaining nodes, system debugging
• Computer vision pipeline: OpenCV, real-time video, stereo processing, depth estimation
• SLAM experience — ORB-SLAM, RTAB-Map, OpenVINS, or equivalent
• Experience with autonomous platform control systems (ArduPilot, PX4, or equivalent)
• Model deployment on edge hardware (Jetson, RPi, or equivalent)

• Comfortable with real hardware: sensor calibration, field debugging

   

Nice to have

• Experience with thermal or depth cameras
• Object detection / segmentation and custom training pipelines
• Experience with simulation environments (Webots, Gazebo, AirSim, or equivalent)
• Background working with UGV or UAV platforms

• Experience in defense or dual-use robotics

   

What we offer

• Meaningful and high-impact work in the ground defence domain
• Practical R&D environment with a high level of autonomy
• Direct influence on technical decisions and product direction
• Collaboration with an experienced senior engineering team
• Clear and efficient senior-to-senior communication with a minimum number of meetings
• Remote, hybrid, or office-based work format
• Office in the center of Kyiv

• Full-time remote work with a long-term engagement.
• Clear processes, templates, and SOPs — structured onboarding into the accounts.
• Direct collaboration with a US-based team.

Team Summary

Our AI QA team provides end-to-end testing solutions of complex AI-driven features, hardware sensors supporting AI functionality, and large-scale cloud and embedded systems. We bring proven experience in both hardware and software product development, with a strong focus on motion detection technologies.

We specialize in building and executing multi-layered automation frameworks across integration, system, and acceptance levels, ensuring comprehensive test coverage, continuous product state monitoring, and stable product releases. 

The team contributes to the development of AI features and embedded systems.

Job Summary

We are looking for a QA Team Lead who will own and drive QA strategy and processes across multiple programs, aligning testing approaches with business needs and evolving them as requirements change.
 

Responsibilities and Duties

• Ensure the team adheres to testing best practices, meets division-level quality standards, and delivers outcomes aligned with stakeholder expectations.
• Track and analyze testing metrics and results to provide clear quality status reports at each SDLC milestone.
• Plan QA activities, support engineers with task estimation, and define test scopes.
• Allocate QA resources across features, review performance, and mentor direct reports and team members.

Qualifications and Skills

• 5+ years of experience as a QA engineer, 2+ years of experience in a leading role
• Basic knowledge in computer vision and machine learning
• Understanding and hands-on experience with embedded systems testing
• Automation skills with Python (ability to read a script or maintain simple tests)
• Hands-on experience in UNIX/Linux, including CLI navigation and use of regular expressions
• Experience with databases and SQL
• Experience with CI tools (Jenkins)
• Good written and spoken English

Nice to have

• Basic experience with Raspberry Pi
• Hands-on experience in Bash scripting
• Familiarity with AWS services
• Practical experience with API testing (CRUD operations, debugging with Postman or similar tools)
• Experience in mobile testing
• ISTQB Certification Advanced Test Manager

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

We are a Ukrainian DefenseTech company developing cutting-edge solutions for Unmanned Ground Vehicles (UGVs). Our team brings together experts in Robotics and AI, including ex-Google engineers and professionals with international DeepTech experience. We tackle complex engineering challenges in environments where any failure comes at a high cost. We are looking for an engineer to develop a new product currently in the R&D stage and actively undergoing field testing in Ukraine.

What you'll do

• Develop and improve computer vision and autonomous navigation algorithms
• Build and optimize CV pipelines for real-time operation
• Optimize model inference for edge compute hardware
• Design and run tests — from simulation through to real hardware in the field
• Integrate software components with hardware platforms

• Contribute to sensor and camera selection and system architecture decisions alongside the team

   

What we need from you

• Python and C++ at production level
• ROS / ROS2: building and maintaining nodes, system debugging
• Computer vision pipeline: OpenCV, real-time video, stereo processing, depth estimation
• SLAM experience — ORB-SLAM, RTAB-Map, OpenVINS, or equivalent
• Experience with autonomous platform control systems (ArduPilot, PX4, or equivalent)
• Model deployment on edge hardware (Jetson, RPi, or equivalent)

• Comfortable with real hardware: sensor calibration, field debugging

   

Nice to have

• Experience with thermal or depth cameras
• Object detection / segmentation and custom training pipelines
• Experience with simulation environments (Webots, Gazebo, AirSim, or equivalent)
• Background working with UGV or UAV platforms

• Experience in defense or dual-use robotics

   

What we offer

• Meaningful and high-impact work in the ground defence domain
• Practical R&D environment with a high level of autonomy
• Direct influence on technical decisions and product direction
• Collaboration with an experienced senior engineering team
• Clear and efficient senior-to-senior communication with a minimum number of meetings
• Remote, hybrid, or office-based work format
• Office in the center of Kyiv

Description

Hraymo creates slot games for the global market, focusing on visually strong and engaging in-game experiences. We value creativity, initiative, and collaboration.

We are looking for a 2D Artist who takes ownership, works proactively, and brings creative ideas to improve the games.

Requirements:

• 3+ years of experience as a 2D Artist in slot games or gaming.
• Strong portfolio showcasing slot game projects (must)
• Strong knowledge of color theory, composition, lighting, and anatomy.
• Proven experience with symbols, UI, game logos, characters.
• Proficient in Adobe Photoshop; Illustrator experience is a plus.
• Ability to work independently and proactively in a team.
• Strong communication skills; Intermediate English or higher.
   

Nice-to-Have

• Knowledge of basic animation principles.
• Experience with AI-assisted art tools.
• Classical art education or strong traditional drawing skills.
   

Responsibilities:

• Create high-quality 2D assets from concept to final art ready for animation.
• Design symbols, backgrounds, UI elements, logos and characters.
• Prepare clean, well-structured files for animators and developers.
• Collaborate with game producer, game designer, animators and developers on style, quality, and deadlines.
• Refine and perfect artwork based on team and stakeholder feedback. The inspiring environment means our games set trends that others follow.
• Participate actively in brainstorming, mood boards, and team discussions.
• Take initiative, propose solutions, and make creative decisions.
   

We offer:

• A competitive rate fixed in EUR with an annual review;
• Flexible time off to rest and recharge;
• Additional company days off, including Ukrainian public holidays;
• Health-related time off when needed;
• Medical insurance coverage after the trial period;
• Flexible collaboration schedule;
• Remote-friendly work environment;
• Education budget for external courses;
• Opportunities for professional growth and self-expression;
• Supportive and inspiring environment;
• Referral bonus program;
• Financial bonuses for special occasions (Birthday, Wedding, Newborn).

Build products that power a fast-growing international fintech business. 

If you're a PHP Developer who enjoys solving technical challenges and working on impactful projects, this is an opportunity to make a real difference.

We're hiring on behalf of a well-established, globally operating fintech company seeking a talented PHP Developer / Technical Engineer to join their growing team. In this role, you'll contribute to both new and existing projects, playing a key part in the development and maintenance of a WooCommerce ecosystem and a Laravel-based CRM, while helping shape the company's technical roadmap.

Responsibilities
- Develop and maintain custom WordPress/WooCommerce plugins.
- Integrate payment providers, APIs, and webhooks.
- Troubleshoot application, integration, network, and server issues.
- Support and improve the Laravel CRM.
- Assist with deployments and AWS/VPS maintenance.
- Use AI coding tools where helpful, while reviewing, testing, and taking responsibility for the resulting code.

Requirements
- Good knowledge of PHP, OOP, WordPress, and WooCommerce.
- Experience with MySQL, Git, REST APIs, and webhooks.
- Basic Linux administration, HTTP, DNS, SSL/TLS, and web security knowledge.
- Strong debugging and problem-solving skills.
- English: B2+.

Nice to have
- AWS
- Docker, CI/CD.
- Experience developing WooCommerce plugins.

Dripify is looking for a Product Owner who can turn ideas, customer needs, and data into exceptional user experiences. You’ll do discovery, define solutions, and ensure Dripify continues to innovate in LinkedIn automation, analytics, email, and AI-powered outreach.
 

You’ll work closely with Head of Product and Operations, transforming business requirements into clear specifications, epics, and acceptance criteria. From gathering insights and conducting market and competitor analysis to refining processes and shaping solutions, you’ll make sure every feature is well thought-out, valuable, and perfectly integrated into the product.
 

You’ll collaborate with stakeholders, developers, QA, and UX/UI designer to ensure requirements are clear, technical questions are resolved, and features meet quality standards. You’ll turn feedback from sales, support, and other teams into actionable improvements, manage the backlog to ensure we’re always ready for development, and continuously improve how we collect data, document processes, and deliver updates.

We’re looking for someone who can balance vision with execution, someone who thrives on solving business challenges, understanding user needs and creating thoughtful solutions backed by research and data.

Requirements:

• 3+ years of experience as a Product Owner, Business Analyst, or similar role working with B2B SaaS products
• You deliver complete features end-to-end, from discovery and research to specification writing, prototyping, refinement, release, and post-launch evaluation
• You have hands-on experience with Agile/Scrum methodologies and work effectively in sprint-based teams
• You write clear, structured, and testable acceptance criteria, ensuring effective communication between product, design, development, and QA teams
• You have a strong analytical mindset and take initiative in conducting competitor research and gathering user feedback to shape impactful features
• You communicate effectively and align cross-functional teams, including designers, developers, QA, support, marketing, and sales around a shared product vision
• You have practical experience with Jira and Confluence for managing epics, user stories, backlogs, and product documentation at scale
• You work closely with UX/UI designer, use Figma for prototyping, refine flows, and ensure user-friendly, intuitive solutions aligned with product goals
• You demonstrate strong attention to detail and maintain high-quality specifications and documentation to reduce misunderstandings and rework
• You are proactive and take initiative, identifying product opportunities, proposing improvements, and driving innovation rather than simply executing assigned tasks.

• You have a proven track record of collaborating closely with designers, developers, and QA teams to successfully deliver end-to-end features that create real user value

   

Responsibilities:

• Own the full product lifecycle from discovery and research to prototyping, specification, development, release, and iteration
• Drive customer discovery through feedback, interviews, and analytics, and research competitors and market trends to identify opportunities and inform strategy
• Stay ahead of B2B SaaS best practices in LinkedIn automation, AI, and email outreach to propose innovative features and strengthen Dripify’s market position
• Make data-driven decisions aligned with product vision by evaluating alternatives, risks, and dependencies to balance user value, business impact, and feasibility
• Write clear, structured feature specifications with well-defined acceptance criteria, addressing all corner cases and minimizing rework, collaborate in Figma on prototypes, and translate ideas into scoped epics and stories
• Partner with developers and QA to refine requirements, validate solutions, and ensure high-quality releases while maintaining a prioritized backlog 2-3 sprints ahead
• Act as the bridge across product, engineering, design, marketing, sales, and support to align delivery and adoption
• Monitor post-release performance, gather feedback, and drive continuous improvements

• Continuously optimize product processes, deepen domain expertise, and report progress, risks, and priorities to the Head of Product & Operations

   

Work conditions:

• 100% remote position, providing flexibility and work-life balance.
• Competitive salary reflecting your skills and expertise.
• 24 days of paid vacation per year to recharge and relax.
• 10 days of paid sick leave.
• Educational opportunities.
• Compensation budget for medical and hobby/sport expenses.
• Generous budget for birthdays and anniversaries.
• Online and offline team events.
• A collaborative and innovative work environment with passionate team members.

Hiring process:

✅ Interview with Talent Acquisition Specialist (45-60min) — ✅ Test assignment — ✅ Final interview with Head of Product and Operations (90 min) — ✅ Reference check — ✅ Offer

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Senior DevOps Engineer who is passionate about building resilient infrastructure and ensuring high availability for high-load systems. If you thrive in complex cloud-native environments and enjoy working with scalable architectures, this opportunity is for you.

 What Will Be Your Responsibilities

• Design, build, and optimize high-load, highly available server-side platforms (Nginx, PHP-FPM, MySQL, Redis, message queues).
• Architect and maintain Kubernetes-based platforms and containerized workloads (Docker, Helm, GitOps).
• Design and operate secure network infrastructure:
  • Firewalls (iptables, UFW, security groups, NACLs)
  • Reverse proxies and L7/L4 load balancers
• Implement DDoS protection and WAF strategies (Cloudflare, rate-limiting, bot protection).
• Build and maintain observability stack:
  • Metrics (VictoriaMetrics, Prometheus)
  • APM (New Relic, OpenTelemetry)
  • Centralized logging and alerting
• Design, implement, and continuously improve CI/CD pipelines (Jenkins, GitHub Actions).
• Automate infrastructure and platform lifecycle using Infrastructure as Code and configuration management.
• Participate in architecture design, reliability engineering, and capacity planning.
• Ensure security, compliance, and audit readiness (PCI DSS, secrets management, access control).

What We Expect From You

• Strong hands-on Linux expertise (Debian, Ubuntu, systemd, networking, performance tuning).
• Deep experience with AWS:
  • Compute (EC2, ASG, EKS)
  • Networking (VPC, Load Balancers, peering)
  • Managed databases (RDS Aurora)
  • Messaging (SQS, Kafka)
• Strong database operations knowledge: MySQL HA, replication, backup strategies.
• Production experience with Kubernetes (cluster architecture, HA, upgrades, disaster recovery).
• Advanced CI/CD experience: Jenkins, GitHub Actions, GitOps practices.
• Strong Cloudflare expertise: DNS, CDN, WAF, DDoS protection.
• Infrastructure as Code: Terraform (mandatory), Ansible.
• Scripting and automation in Bash and Python.
• Solid understanding of networking and security fundamentals (TLS, IAM, VPN, firewalling, zero-trust).
• Experience working in regulated environments or with security standards (PCI DSS is a plus).

 Tech Stack

AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python, Bash.

What We Offer:

We believe that a happy team builds the best products. Here is how we support you:

Remote & Flexible – Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Monday–Friday.

Financial Stability – Timely compensation payments.

Personal Equipment Policy – Equipment is provided to ensure comfortable and efficient work.

Knowledge Sharing – We regularly gather to discuss new trends, share insights, and grow together.

Community – Work in a team of like-minded professionals who support, inspire, and tackle complex challenges together.

Creative Freedom – We encourage initiative and provide space for professional expression and implementation of your ideas.

Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation);

Atmosphere – A friendly, results-oriented environment focused on mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We look forward to welcoming you to our team! 

Middle Full Stack Engineer

We’re building the Production ready system from the PoC and looking for a Middle Full Stack Engineer who enjoys creating scalable products and taking ownership of real technical decisions. You’ll work closely with product and design teams, shape parts of the architecture, and help turn ideas into a production-ready platform.

Requirements:

• 3+ years of software development experience with JavaScript, TypeScript, and modern ES6+
• Good experience with React and Next.js
• Good experience with backend development using Node.js / NestJS
• Hands-on experience with MongoDB and PostgreSQL
• Experience building scalable applications and contributing to system architecture
• Comfortable working in fast-paced, product-driven environments
• Good communication skills and ability to collaborate with both technical and non-technical stakeholders
• Upper-Intermediate English (B2+)

Nice to Have:

• Experience with MQTT
• Experience with React Native or WebSockets
• Experience working in startup or early-stage environments
• Experience building applications that can be deployed on both OnPrem and Cloud platforms
• Experience with Azure, IoT Hub, Microsoft Entra ID

Responsibilities:

• Develop and deliver key features of a new product from concept to launch
• Contribute to the design and implementation of scalable frontend and backend architecture
• Collaborate closely with product, design, and engineering teams
• Continuously improve performance, reliability, and scalability of the platform.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

We are looking for a skilled Tech Lead who can actively contribute to creation of a new solution for one of the biggest world platforms that works with Data and Product Identification. It is a global organization that has been developing standards for effective communication in product and logistics for more than 40 years. The company is an authorized Microsoft partner with offices in over 100 countries, serving more than 2 million businesses worldwide.
The company’s product portfolio includes a wide range of solutions that support identification, standardization, data management, and secure cloud-based information exchange

Skills required:
• 7+ years of software development experience;
• Commercial experience in Node.js (TypeScript, Nest.js);
• Commercial experience in front-end web-development Angular;
• Experience with DBs (SQL/Non-SQL/Document);
• Experience in developing, deploying, and debugging cloud-based applications using Azure;
• To be familiar with other Azure services like Azure Functions, Logic Apps, App Services, Azure AD B2C;
• Familiarity with one of the front-end frameworks;
• Upper-intermediate English is a must.

Responsibilities:
• Participation in system design of the portfolio of applications;
• Leading the technical design and implementation of the solution;
• Developing a brand-new solution through MVP and beyond;
• Collaborate with cross-functional team of architects, developers, business-analysists to implement the vision for the new generation of solution;
• Developing both back-end and front-end sides of a product;
• Work on integration with the internal and external systems as per business needs.

Will be a plus:
• Experience with GraphQL;
• Experience in Azure DevOps, CI/CD pipelines, and infrastructure as code (IaC) using tools such as ARM or Terraform;
• Knowledge of security best practices for cloud-based solutions, secure software development practices.

We offer:
• Flexible working arrangements;
• Paid vacations and sick leaves;
• Partial compensation for any sports activity;
• Medical insurance;
• English courses paid by the company;
• Challenging, and fast-growing product;
• Autonomous team structure with a lot of freedom and ownership;
• Opportunities to speak with clients and the development team only in English and free English classes.

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

Наша команда шукає людину, яка: 

• Має досвід від 1 року у сфері клієнтської підтримки, супервайзерства або контролю якості
• Вільно володіє українською мовою — усно й письмово
• Уважна до деталей, аналітично мислить
• Вміє конструктивно доносити свою думку
• Має розуміння стандартів якості клієнтського сервісу
• Впевнено володіє Google Docs та Excel (робота з таблицями, фільтрами, базовими формулами)
• Має базове розуміння ключових метрик сервісу — CSAT, NPS: що вони означають та як впливають на якість клієнтського досвіду
• Автономно працює над своєю зоною відповідальності, при цьому також вміє працювати в команді
• Має завершену вищу освіту

Чим ви будете займатися: 

• Перевіряти якість обслуговування: дзвінки, чати, дотримання скриптів та процесів
• Виявляти помилки і перетворювати їх на розвиток: готувати персональний фідбек агенткам і агентам
• Підбивати регулярні підсумки перевірок, робити аналітику та шукати точки для покращення
• Впроваджувати якісні зміни

Ваша робота в команді Мрії:

• Повна зайнятість
• Перші два  місяці — робота в офісі (є укриття), після — гібридний графік 
• Робота над по-справжньому важливим для України проєктом
• Команда Мрії в прямому сенсі цього слова

Empat is a fast-growing software engineering company with a track record of 300+ successfully delivered projects and a 75% YoY growth rate in recent years. The company is founder-led, built on a culture of empathy — toward clients, end-users, partners, and team members alike.

For over 11 years, Empat has been combining strong engineering fundamentals, product thinking, and a startup mindset to help businesses build digital products that make a real impact.
The company is particularly strong in Healthcare, FinTech, E-commerce, and Avionics, serving clients across North America (55%), Europe (20%), and the UK (15%), including through long-term product partnerships with scaling startups and established enterprises.
The team of 150+ professionals operates across offices in Kyiv, London, and San Francisco, with representatives in Switzerland and Houston.

Empat operates as an AI-native engineering company. AWS and Google Cloud partnership certifications are in progress (Q2–Q3 2026), with Azure partnership planned for H2 2026. The company delivers HIPAA-aware engineering, building toward certified deployments, and is a Forbes Business Council member. Empat is a four-time Clutch Top 100 Fastest Growing honoree (2023–2026) and maintains a 5.0 rating across 150+ client reviews on Clutch.

We are looking for a Head of Sales to scale a high-performing sales function. This is a senior leadership role for someone who combines strong enterprise sales expertise with hands-on team leadership experience.

You will work directly with the CEO, take ownership of the sales department, develop sales processes, create scalable playbooks, coach the team, improve sales execution, and help the company grow through a structured and predictable sales approach.

What You'll Own:

Sales Leadership & Strategy

• Own and develop Empat’s sales function, working closely with the CEO
• Define and implement sales processes, methodologies, and operating standards
• Build scalable sales playbooks, frameworks, and best practices for the team
• Establish sales KPIs, reporting routines, forecasting processes, and performance tracking
• Identify areas for improvement across the sales cycle and drive continuous optimization
• You'll inherit an internal AI agent pod and are expected to push it further

Team Management & Development:

• Lead and develop a sales team
• Coach sales managers and account executives through regular feedback, call reviews, and performance analysis
• Build a culture of ownership, accountability, and continuous growth
• Participate in hiring, onboarding, and development of future sales talent
• Create structured approaches for improving sales skills and deal execution

Enterprise Sales & Deal Ownership

• Personally lead and close strategic, high-value deals
• Own the company's revenue targets and sales performance, ensuring consistent and predictable revenue growth
• Manage complex sales cycles with multiple stakeholders, including C-level executives
• Support the team in deal strategy, negotiations, and closing processes
• Validate sales calls, proposals, and client communication to improve conversion quality
• Work closely with delivery and engineering teams to ensure strong commercial solutions

Expectations about your experience:

• C1/C2 English
• 6+ years of experience in technology sales, IT services, or software development companies
• You've run an AI-augmented sales motion — using AI for prospecting, nurturing, and pipeline ops. 
• Proven experience as Head of Sales, Sales Director, VP Sales, or similar leadership role
• Previous experience leading and developing a sales team of 3+ professionals
• Experience building and improving sales processes, playbooks, methodologies, and operational frameworks
• Proven track record of personally leading and closing strategic, high-value deals ($150K+)
• Strong understanding of enterprise B2B sales cycles and complex deal execution
• Experience working with international clients, especially US / UK / European markets
• Ability to operate both strategically and hands-on: building scalable sales systems while staying involved in key deals
• Strong leadership, coaching, and communication skills
• Entrepreneurial mindset and ability to create structure and drive improvements in a growing environment

What We Offer:

• Full ownership of the sales function and its development
• Direct access to the CEO and executive team
• Opportunity to build and scale a sales organisation and become a CBDO in a fast-growing IT company
• Competitive compensation with performance-based incentives and regular reviews
• Work at a Top-employer company
• Personal learning budget and access to top tools and platforms
• Medical insurance, paid vacation and sick leaves
• Flexible hybrid or remote work model
• A strong culture built on empathy, trust, and real care for people
• Team events, online and offline activities — wellness, sport, and more