Jobs at Djinni

appflame — Ukrainian product IT company that creates world-class products: Hily, Taimi, AdConnect, Mailkeeper, and more.

We are today:

● 7 years, 500+ employees, offices in Kyiv, London, Limassol, and a coworking in Warsaw;
● in 2025, appflame ranked 5th among the 50 best employers in Ukraine according to Forbes and won in the “Place for Growth” category.

Our apps Hily and Taimi are among the Top 5 dating apps in the U.S. with over 60 million users, while AdConnect and Mailkeeper specialize in developing and scaling our own B2B and B2C solutions.

Our mission:
Flame up the world with Ukrainian products.

Our goals:

● Reach the top 5 list of product companies in the world.
● Become a unicorn.
● Turn Ukraine into a country where unicorns are born and thrive.

We are looking for daring, brave, and “crazy” people. Fans of creating real products and who dream about launching and developing cool startups. You have ambitions, we have comfortable conditions for their fulfillment.

Your project: Mailkeeper. It is a SaaS solution designed to improve user retention and increase overall product revenue through email marketing, push notifications, and PWA channels.

Mailkeeper team integrates directly into products and provides a full cycle of email processes — from developing email strategies and testing hypotheses to optimizing email logic and managing sender reputation using its own email marketing service.

You will:

● Create engaging content: The content manager should be able to craft emails that engage and persuade the target audience. This includes developing attention-grabbing headlines, crafting persuasive calls to action, and using language that resonates with the target audience.
● Collaborate with cross-functional teams: The content manager should work closely with other teams, such as marketing, product, and design, to ensure that content is aligned with overall business goals and strategies. This includes collaborating on campaigns, understanding customer insights, and ensuring that templates are consistent across all touchpoints.
● Analyze and optimize performance: Monitor the effectiveness of implemented changes and make data-driven decisions to improve results. This includes analyzing key email metrics in combination with product metrics and making iterative adjustments to enhance performance over time.

We’ll have a match if you have:

● At least intermediate/upper-intermediate writing English skills are required.
● Proven experience in content creation (emails, banners, social media posts, short-form marketing copy).
● Ability to quickly create exciting content following business needs and target audience.
● Adaptability and willingness to learn.
● Hands-on experience with design tools (Canva, Figma, Photoshop).
● Hands-on experience working with content editors or email builders (e.g., Mailchimp editor, Stripo, Klaviyo’s drag-and-drop builder) — ability to assemble layouts, adjust blocks, and format text.
● Basic analytical mindset — ability to understand metrics and apply insights to improve content.

Will be an advantage:

● Experience in Email Marketing, understanding of key metrics (open rate, CTR, conversion rate).
● Basic knowledge of HTML and CSS for adapting complex layouts and making minor code edits.
● Understanding of segmentation logic and database structure.
● Basic understanding of anti-spam rules and email deliverability best practices.
● Experience with copywriting or marketing automation tools.

Your journey: message from the recruiter > interview > test > final interview > job offer.

Why appflame?

● Involvement in Ukrainian products that compete with the world’s best players.
● The ability to implement your own ideas, not the feeling of a cog in the system.
● Meaningful and useful products, created not just for shareholders to earn money.
● A sense of yourself among your people who are charged with results.
● Work with the global market and a huge audience.
● Direct contact with Snapchat, Meta, Google, Apple, and access to their best practices.
● Well-established processes and no barriers to growth within the company.
● Transparent evaluation of work based on personal performance indicators.
● Powerful social package and fair compensation.

We provide all conditions for your talents to be fully revealed. We are loyal to our people. Our loyalty doesn’t fade at the end of the working day. We do not leave our people alone with their problems: neither professional nor personal.

Join us.

__________

We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.

We are seeking a proactive Business Analyst with 3+ years of experience, eager to tackle challenging and engaging projects. The ideal candidate has a strong background in business analysis and a keen interest in AI-driven solutions.

Project(from scratch): development of an AI tool for an Education platform to improve and optimise the quality of the product.

Team: Tech Lead, DevOps, 2QA, 2BE, 1FE, BA, Designer, PM.

RESPONSIBILITIES:

• Work closely with business stakeholders to clarify needs, align expectations, and navigate evolving requirements throughout the project lifecycle;
• Analyse inputs from multiple sources, resolve ambiguities or conflicts, and keep requirements focused on real business and user needs;
• Own requirements end-to-end from initial elicitation and documentation to validation, change handling, and ongoing updates;
• Elicit, structure, and document business, user, and solution requirements in a clear and practical way;
• Translate requirements into consistent and easy-to-understand artefacts used by the client, and design, development, and QA teams;
• Ensure requirements remain complete, consistent, and aligned across documentation, backlog, and delivered functionality;
• Collaborate closely with the Project Manager, UX/UI Designers, Developers, QAs, and AI/ML engineers to ensure a shared understanding of scope and expectations;
• Lead backlog creation, refinement, prioritisation, and ongoing maintenance in close collaboration with the PM and delivery team;
• Drive change management by analysing the impact of requirement changes and coordinating scope and backlog updates.

REQUIREMENTS:

• Solid understanding of business analysis practices, SDLC, and Agile delivery;
• Hands-on experience working with the requirements development and management throughout the project lifecycle;
• Experience creating and maintaining requirements documentation (user stories, use cases, process diagrams, etc.);
• Ability to clearly communicate business and user needs, explain trade-offs, and support informed decision-making;
• Comfort working with AI- and data-driven requirements, including defining inputs/outputs, understanding data dependencies, limitations, and expected behaviour of AI-powered features;
• Strong analytical thinking, attention to detail, and structured problem-solving approach;
• Confident use of documentation and collaboration tools (Jira, Confluence, FigJam, Google Docs, etc.).

BENEFITS:

• Flexible working hours.
• 25 paid days off and 10 sick/medical leaves.
• Additional paid days off for personal events like marriage and childbirth.
• Medical insurance.
• Discount program.
• Self-development budget per year.
• Referral bonuses.
• Corporate events and gifts.
• Learning events and mentorship opportunities.
• Speaking Clubs.
• PE accounting and support.

INTERVIEW PROCESS:

• Welcome Interview — up to 45 min.
• Technical Interview — up to 1,5 hours.
• Interview with PM — up to 45 min.

Full-time, remote position (you must be available at least until 2:00 PM NYC time / 22:00 Kyiv time).

Responsibilities:

• Perform manual testing on iOS and Android platforms;
• Daily checks to ensure applications are functioning properly;
• Review and analyze requirements documents;
• Accurately document bugs and defects with clear steps for reproduction, root cause analysis, and detailed failure reports;
• Create and maintain existing test documentation;
• Actively contribute to the development process by collaborating with cross-functional teams to improve product quality.

Required Skills and Knowledge: 

• Experience in Mobile QA/Testing (iOS and/or Android);
• Mobile testing experience across various devices and platforms;
• Experience with Sniffers such as Charles or Proxyman;
• Strong understanding of QA methodologies and best practices;
• Expertise in reviewing software requirements and specifications;
• Familiarity with iOS user interface guidelines and development tools;
• Deep knowledge of client-server architecture;
• Experience with REST API testing;
• Knowledge of App Store processes and TestFlight usage;
• Ability to communicate clearly and concisely in written reports;
• Patient and thorough in your work approach.

Preferred Competencies: 

• Candidates with less than one year of experience will be considered if they have hands-on experience.
• Experience in the health niche;
• Multilingual abilities (preferred languages: English, Ukrainian, Spanish);
• Strong writing skills.

Stages of the interview:

• Interview with HR (30 minutes)
• Test Task (completed within 1 day, typically requiring 2-3 hours of work)
• Meeting with Lead QA (45 minutes).

Benefits:

1. Fully remote work and flexible schedule, allowing you to independently plan your workweek. The main requirement is timely reporting on completed work.
2. Paid sick leave - 5 days.
3. Paid vacation - 20 days per year after the probationary period.

Probationary Period: 2-3 months.

If you are interested in this position and meet all the requirements, please submit your resume. We look forward to receiving your application and hope for a successful collaboration with you.

We will contact you within 5 working days of receiving your application.

Join us in making Ultiself the next big thing in health and wellness!

About the Company

Ultiself is the #1 app for biohacking and self-improvement on the App Store and Google Play. The app uses AI to help people build daily routines to improve their mood, health, and productivity.

Ultiself is more than just an app. We work on multiple health and wellness projects, including web platforms and mobile products, in partnership with companies such as RNK Health and Gaxos Health. 

Our focus areas include:

• Fitness coaching
• Personalized vitamin and supplement plans
• Building a healthy lifestyle

We are a fast-growing remote company with a mission to help people live better using smart tools and technology.

Work Conditions

• Full-time, remote position
• Availability at least until 2:00 PM NYC time / 21:00 Kyiv time
• 2–3 month probationary period
• 5 paid sick days
• 20 paid vacation days per year after probation

Responsibilities

• Editing short-form marketing videos for Facebook, Instagram, TikTok
• Creating engaging video content using CapCut (mobile and/or desktop)
• Working with ready-made templates: finding, adapting, and customizing them
• Adding text, subtitles, transitions, effects, music, and basic animations
• Adapting videos to different formats and platforms
• Following brand guidelines and marketing briefs
• Collaborating with the marketing and creative teams
• Making quick edits and iterations based on feedback
• Keeping up with short-video trends and social media formats

Required Skills and Knowledge

• 2+ years of experience as a Video Editor
• Confident, hands-on experience with CapCut
• Experience editing short marketing or UGC-style videos
• Understanding of social media video formats and best practices
• Strong attention to detail
• Ability to work independently and meet deadlines
• Intermediate (or higher) level of English
• Experience working in startups or fast-paced environments

Preferred Competencies

• Experience in the health, wellness, or fitness niche
• Experience with TikTok-style performance creatives
• Basic knowledge of motion design or animations
• Multilingual skills (preferred: English, Ukrainian, Spanish)
• Candidates with less than 2 years of experience may be considered if they have strong practical experience (course-only experience is not sufficient)

Interview Stages

1. Interview with HR (30 minutes)
2. Test Task (1 day, approx. 2–3 hours of work)
3. Meeting with the Operations Manager and Creative Team (45 minutes)

Benefits

• Fully remote work with a flexible schedule
• Freedom to plan your workweek independently (timely delivery is key)
• Paid sick leave – 5 days
• Paid vacation – 20 days per year after probation
• Supportive, friendly, and experienced team
• Opportunity for professional growth and skill development

We are looking for a responsible, self-motivated Video Editor who enjoys working with short-form content and wants to grow in a dynamic health & wellness company.

If you are interested and meet the requirements, please submit your resume and portfolio.
 

We will contact you within 5 working days.

Join us in making Ultiself the next big thing in health and wellness!

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:
 

We are looking for a combined Account Executive / Project Manager to own the customer journey end-to-end: from first conversation and closing, through rollout, pilot execution, and expansion.

This is a hands-on role for someone who can sell value clearly to senior operators and then run a tight delivery process without heavy bureaucracy. You will work with cross-functional stakeholders on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations) and coordinate internally with Product, Machine Learning and AI specialists, and Software Engineers to ensure fast time-to-value and a successful pilot outcome.

You will report directly and work day-to-day with the CEO and the Head of Operations, owning execution across the full customer journey: sales, rollout, pilot success, and expansion.

Key Responsibilities:
 

Account Executive responsibilities

• Own the sales cycle from prospecting to close: outreach, discovery, demos, proposal, negotiation, and contracting.
• Run structured discovery focused on execution breakdowns and broken handoffs, and translate them into a clear value story (deal velocity, renewals, contract cycle time, churn risk).
• Build and manage a healthy pipeline and forecasting discipline using a customer relationship management system.
• Coordinate procurement steps with customer stakeholders (security review, legal review, pricing, terms) and keep momentum high.
• Maintain high-quality account notes, next steps, and decision-maker maps to keep deals moving predictably.
   

Project Manager responsibilities (rollout + pilot ownership)

• Own rollout and pilot execution after signing: kickoff, timeline, responsibilities, risks, and weekly status updates.
• Coordinate customer setup: workspace creation, user invites, and the process of connecting systems and starting metadata collection (without requiring workflow changes).
• Drive clarity on pilot success criteria: what outcomes must be achieved, what reporting will be delivered (weekly/monthly), and who the accountable owner is on the customer side.
• Manage cross-team dependencies and stakeholder alignment on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations).
• Keep the project moving with clear written communication, strong follow-through, and fast issue resolution when data access, permissions, or timelines block progress.
• Collect feedback from pilot usage and reporting, turn it into actionable product input, and coordinate improvements with the internal team.
• Own pilot wrap-up, results recap, and expansion path: renewals, upsell, or broader rollout based on measurable outcomes.

Preferred Qualifications:

• 1+ years in B2B SaaS sales, ideally including ownership of pilots or post-sale implementation/project management.
• Experience selling to and working with senior operators (Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or similar).
• Strong ability to manage a process: clear next steps, meeting discipline, written updates, and ownership of timelines and deliverables.
• Comfort discussing technical topics at a practical level (system connections, API-enabled metadata, permissions, data readiness), without needing to be an engineer.
• Strong negotiation and stakeholder management skills, including handling security/legal/procurement steps.
• Excellent written and verbal English communication in a remote-first environment.
• Evidence of being proactive and self-directed: you move work forward without needing constant instruction.
• Nice to have:
• Background in workflow tools, analytics products, or products tied to revenue outcomes (pipeline, renewals, contracts).
• Experience with multi-stakeholder enterprise deals and longer cycles.
• Familiarity with project management tools and structured pilot playbooks.

What we offer:

• A high-ownership role where you own both revenue and delivery outcomes, not just one part of the journey.
• A product with clear business impact and fast time-to-value, which makes selling and expanding simpler when execution is strong.
• Direct collaboration with Product, Machine Learning and AI specialists, and Software Engineers in a low-bureaucracy startup environment.
• Clear success metrics: closed revenue, pilot success rate, time-to-value, and expansion outcomes.
• Competitive compensation and room to grow into a sales lead / customer delivery leadership path as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:
 

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).

About your key responsibilities and impact:

• Designing and implementing scalable and efficient software architectures;
• Writing, testing, and debugging complex code for new and existing software applications;
• Providing guidance and mentorship to junior engineers and team members;
• Conducting thorough code reviews to ensure code quality, security, and best practices;
• Creating and maintaining comprehensive technical documentation for software development and system design;
• Leading and managing software development projects, ensuring timely delivery and quality (shared responsibility with the Delivery Manager);
• Working closely with cross-functional teams, including product management, design, and operations, to align development efforts with business goals;
• Researching and implementing new technologies and methodologies to improve software performance and development processes;
• Identifying and resolving complex software issues and technical challenges;
• Driving continuous improvement in software development practices and processes;
• Communicating effectively with stakeholders, including presenting technical concepts and project updates;
• Delivering code to production in a timely manner according to business expectations.

Essential professional experience:

• 3+ years of experience in back end;
• System Design & Architecture – strong experience designing scalable, resilient .NET systems using microservices, event-driven and cloud-native architectures (Azure/AWS);
• Backend Expertise – advanced C# skills, RESTful API development, asynchronous programming, and deep understanding of design and resilience patterns (DDD, CQRS, circuit breaker, etc.);
• Database Mastery – proficiency in SQL optimization, data modeling, indexing, and experience with both relational and NoSQL databases;
• Messaging & Performance – hands-on Kafka expertise, high-load system optimization, caching, and distributed computing;
• DevOps & Cloud – solid experience with CI/CD pipelines, Docker/Kubernetes, and infrastructure automation;
• Quality & Observability – strong focus on testing (xUnit, NUnit), monitoring (Serilog, App Insights), and secure coding practices;
• Leadership & Collaboration – mentoring peers, driving technical decisions, and ensuring engineering excellence within Agile teams;
• Languages – Intermediate+ English, B2+ Ukrainian/Russian

We are global advocacy platform powering creator communities for the world's leading beauty and personal care brands. Founded in 2019, we help brands like L'Oréal, Estée Lauder, Coty, and Unilever build authentic relationships with millions of creators, driving user-generated content at scale.

What We Do:

• Connect brands with 350M+ creators globally through our proprietary database
• Power advocacy programs across 40+ markets (US, UK, EU, LATAM, Middle East, Asia)
• Process millions of creator interactions, content submissions, and campaign data points monthly
• Handle sensitive personal data (PII), financial transactions, and brand-creator relationships

Our Scale:

• Trusted by Fortune 500 beauty & personal care brands
• Processing 100k+ creator content submissions monthly
• Operating in 40+ countries with localized compliance requirements

Why Join Us:

• High-growth SaaS scale-up at the intersection of social, beauty, and enterprise tech
• Build security & compliance infrastructure from the ground up - you'll own it
• Work directly with Fortune 500 clients (L'Oréal, Unilever, Estée Lauder)
• Remote-first culture with global team
• Meaningful equity stake in a fast-growing company

The Role: Head of Information Security & Compliance

As our first Head of InfoSec & Compliance, you'll be the guardian of trust - ensuring we meet the highest standards of data protection, security, and regulatory compliance as we scale globally. You'll build our compliance framework from the ground up, own enterprise client security reviews, and future-proof our platform for SOC 2, ISO 27001, and global data privacy regulations.

This is a foundational role. You'll have the autonomy to shape our security posture, define policies, and build the systems that enterprise clients demand.

What You'll Do

Compliance & Regulatory (40%)

• Own GDPR, CCPA, LGPD, and emerging data privacy regulations across 40+ markets
• Maintain SOC 2 Type II certification (or lead first certification if not yet achieved)
• Prepare for ISO 27001 certification roadmap
• Manage DPIAs (Data Protection Impact Assessments) for new features/markets
• Be the go-to expert for client compliance questionnaires, security reviews, and audits
• Ensure vendor compliance (AWS, payment processors, third-party APIs)

Client Security & Enterprise Sales Enablement (30%)

• Own enterprise client security reviews (infosec questionnaires, pen test reports, architecture reviews)
• Support sales team with security documentation, certifications, and client security calls
• Build & maintain security collateral (security white papers, data flow diagrams, compliance matrices)
• Act as security liaison for enterprise clients (L'Oréal, Unilever, Estée Lauder)
• Negotiate data processing agreements (DPAs) and BAAs

InfoSec Infrastructure & Risk Management (30%)

• Design and implement security policies, procedures, and controls
• Conduct regular risk assessments and threat modeling
• Manage vulnerability management program (pen tests, bug bounties, security scanning)
• Oversee incident response planning and execution
• Drive security awareness training for engineering and ops teams
• Monitor security tools (SIEM, CASB, endpoint protection) and respond to alerts

We’re looking for a proactive Employer Branding Specialist to develop and promote TechMagic’s employer brand, helping us attract and retain top talent.

What we expect from you:

• 1–2 years of hands-on experience in employer branding, HR, talent marketing, general marketing, or communications
• Experience working with employer brand or hiring-related channels: career page, LinkedIn, job platforms, or similar
• Experience creating or supporting content: writing posts, preparing texts, reviewing visuals, or coordinating content with others
• Proactive attitude to work, willingness to take ownership, and see tasks through from idea to execution
• Focus on measurable outcomes of employer branding activities (reach, engagement, candidate feedback)
• Ability to manage several tasks at the same time and meet deadlines
• English level: Intermediate strong or higher

What you will do:

• Be responsible for the company’s presence on the candidate market (career page, social media, job platforms, external channels); monitor and adjust our positioning
• Proactively propose, create, and implement new ideas to increase employer brand awareness
• Collaborate closely with the Recruitment team to support hiring for challenging roles
• Manage our social media pages by coordinating with the Content Maker and Designer, approving content and visuals, and publishing final posts with basic performance tracking
• Fully manage volunteering initiatives end-to-end, including idea generation, partner collaboration, execution, and promotion
• Measure the impact of employer branding activities using basic metrics, analytics, and feedback
• Regularly conduct market and competitor research to identify trends and opportunities in employer branding
• Build and manage collaborations with influencers, bloggers, and other relevant partners to strengthen and expand our employer brand presence

Team & collaboration

• You will work closely with HR, Recruitment, and LnD teams
• A part-time Content Maker and a part-time Designer will support content creation and execution

Interview stages: 

1. Call with Recruiter (up to 45 minutes)
2. Test task
3. Interview with HRD and Head of Recruitment and Employer Branding (1 hour)

What we offer

• Opportunity to shape and grow employer branding from a strategic level
• Real ownership and visible impact on hiring and brand perception
• Support from a dedicated Content maker and designer
• Flexible working format and a values-driven environment
• Paid vacations and sick-leaves, additional days-off, relocation bonus
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes
• Fun: own football team, budget for team-lunches, branded gifts
• One of the best IT employers in Lviv (or IT service companies in Ukraine) based on DOU rating 

Screening requirements (please read first):

• Non-negotiable: hands-on experience with process mining or task mining and ML/AI models used to analyze operational workflows (workflow discovery, variants, bottlenecks, cycle time, handoffs, deviations).
• Required: a 2–5 minute intro video link in your resume or via the platform (smartphone recording is fine). Applications without the video may not be reviewed.

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Product Owner (AI/ML) - Workflow Intelligence who can combine strong product ownership with senior-level analytical rigor.

You will own a core slice of Graphio.ai end-to-end: system connection experience, metadata collection and processing, automatic ideal workflow (golden path) generation, deviation detection, and weekly/monthly reporting delivered to a single accountable owner. At the same time, you will operate hands-on as a senior product analyst: defining metadata requirements, deviation criteria, evaluation and monitoring, and the test scenarios that keep model behavior stable and product-ready.

This role is rooted in workflow-driven B2B SaaS execution, where cross-team handoffs determine whether deals move forward, renewals succeed, and contracts get signed on time.

Key Responsibilities:

• Own the product backlog and execution for workflow intelligence: prioritize, define scope, drive delivery, and ship improvements with clear success criteria.
• Partner with the Machine Learning Engineer to define how the system automatically discovers and constructs the ideal workflow (golden path / best-performing execution pattern) from API-enabled metadata - including inputs, assumptions, and expected outputs.
• You will not manually build or validate customer workflows. Your job is to define requirements, data definitions, and evaluation criteria so the model generates the ideal workflow reliably and consistently.
• Translate customer process reality into modeling requirements: what a workflow step is, how handoffs are represented, how similar workflows are grouped, and how “successful execution” is determined at scale.
• Define metadata-first data requirements: event taxonomy, entities, identifiers, timestamps, ownership fields, system-of-record rules, and data quality constraints.
• Specify deviation definitions and prioritization: missing step, wrong sequence, excessive delay, broken ownership transition, stalled handoff - and how severity is ranked.
• Own the user-facing experience for reviewing and editing the ideal workflow: allow customers to add/remove steps and adjust what “good execution” means, while preserving a reliable baseline generated by the system.
• Own weekly/monthly reporting and alerting: what insights are surfaced, how they are explained, and how reports/alerts are delivered to the accountable owner (a specific responsible person).
• Establish evaluation, monitoring, and quality gates for model-driven behavior: misses vs false alarms, consistency of the generated ideal workflow, drift signals, lead time gained, and actionability tied to revenue outcomes.
• Run investigations for accuracy issues: analyze why the system generated an incorrect ideal workflow or missed a deviation, propose improvements, and validate fixes through regression checks.
• Maintain a library of reference workflows and test scenarios that represent common cross-team handoff patterns and failure modes, and use it for regression coverage across releases.
• Align stakeholders and drive clarity: convert ambiguous asks into decisions, keep execution moving without heavy process, and ensure releases are understandable and actionable for end users.

Preferred Qualifications:

• 4+ years in Product Owner / Product Manager roles, or in senior product business analysis roles with real product ownership scope.
• Experience shipping AI/ML-enabled features in B2B SaaS where model behavior directly impacts users and decisions.
• Strong background working with event-based data and operational systems (CRM, customer success platforms, ticketing systems, project management tools, finance/contract systems).
• Comfort defining data contracts: event taxonomy, entity identifiers, timestamp conventions, ownership fields, system-of-record rules, and data quality constraints.
• Familiarity with workflow analytics / process mining concepts (handoffs, cycle time, variants, bottlenecks).
• Strong analytical discipline: defining evaluation criteria, monitoring misses vs false alarms, and connecting model output to business outcomes.
• Strong written communication, ability to drive decisions, and comfort operating in ambiguity with a small high-ownership team.
• Prior work in early-stage or fast-scaling environments where you owned problems end-to-end and shipped iteratively.

What we offer:

• A combined role with real ownership: product decisions + analytical depth, with direct influence on core workflow intelligence.
• Close collaboration with the Machine Learning Engineer and Software Engineers to ship - not just plan.
• Clear success criteria: higher actionability, fewer false alarms, fewer missed deviations, better weekly/monthly reports, faster time-to-value.
• Fast feedback loops using real customer workflows (metadata only).
• Exposure to cross-team execution patterns across Sales, Customer Success, Legal, Finance, Product, and Operations.
• Remote-friendly team with a simple setup and low overhead.
• Competitive compensation and room to grow as the product and team scale.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

We are seeking a highly skilled Senior AI Engineer to design, integrate, and optimize AI-driven solutions across our platform. This role will focus on integrating existing AI tools and services, enhancing data processing and analysis workflows with AI, and laying the technical foundation for advanced AI capabilities.

You will work closely with backend, frontend, and product teams, and over time, grow into an AI Lead position, shaping the long-term AI strategy and architecture.

Key Responsibilities

AI Integration & Architecture

• Integrate and orchestrate third-party and in-house AI/ML tools (e.g., LLMs, embeddings, vector databases, AI APIs).
• Design scalable AI-powered services that integrate seamlessly with existing systems.
• Evaluate new AI technologies and tools, and recommend adoption based on business impact.

Data Processing & AI Optimization

• Optimize data pipelines for AI-driven processing, analysis, and automation.
• Apply AI techniques to improve data quality, insights generation, and operational efficiency.
• Collaborate with data and product teams to translate business needs into AI solutions.

Backend & Frontend Collaboration

• Build and maintain AI-enabled backend services using Python, AWS, and RESTful APIs.
• Expose AI capabilities via well-structured APIs for frontend consumption.
• Work with frontend engineers to integrate AI features into React applications.

Scalability, Reliability & Security

• Ensure AI solutions are production-ready, scalable, cost-efficient, and secure.
• Monitor performance, latency, and accuracy of AI systems in production.
• Implement best practices for model versioning, observability, and responsible AI use.

Leadership & Growth

• Act as a technical mentor for engineers working with AI-related features.
• Contribute to defining AI standards, best practices, and long-term roadmap.
• Gradually take ownership of AI architecture and strategy, growing into an AI Lead role.

Required Qualifications

• 5+ years of relevant experience in software engineering, machine learning, or AI-focused roles.
• Strong proficiency in Python, with experience building production backend systems.
• Hands-on experience with AI/ML integration, including LLMs, ML APIs, or AI platforms.
• Experience with AWS (e.g., EC2, Lambda, S3, SageMaker, or similar services).
• Solid understanding of RESTful API design and microservice architectures.
• Experience collaborating with frontend teams using React or similar frameworks.
• Strong knowledge of data processing, analysis pipelines, and performance optimization.
• Ability to design systems that balance experimentation with production reliability.

Nice to Have

• Experience with MLOps, model deployment, and monitoring.
• Familiarity with vector databases, retrieval-augmented generation (RAG), or agent-based systems.
• Experience optimizing AI cost, latency, and inference performance.
• Prior experience mentoring engineers or leading technical initiatives.
• Exposure to AI ethics, governance, and compliance considerations.

What We Offer

• Opportunity to build and scale AI capabilities in a real-world production environment.
• Clear growth path toward an AI Lead position with strategic ownership.
• High level of autonomy and technical influence.
• Collaborative environment working across backend, frontend, and product teams.
• Competitive compensation and benefits, commensurate with experience.

Tired of reading AI-written jobs?.. me too, me too.. as well as of cv’s … :)

but here we are and…

Well this looks like a job for me you!

So, everybody, just follow me:

(c)

Weʼre looking for a person who will bring our sales activity to a next level.

We are:

- SEO-promotion company

- Swiss-based

- trustful and have more than 6 years of success on a market

- are ready to empower you with different sales/leadgen-services and materials

You:

- speak fluent English

- have B2B sales experience

- are systematic person

- have high level of emotional intelligence

* Also nice to have, but not an obligation:

- German language

- knowledge of SEO or past sells of SEO as a promotion service

That’s it! Drop me a few words and your CV and let's will discover if our cooperation will be fruitful.

Screening requirements (please read first):

• Non-negotiable: hands-on experience with process mining or task mining and ML/AI models used to analyze operational workflows (workflow discovery, variants, bottlenecks, cycle time, handoffs, deviations).
• Required: a 2–5 minute intro video link in your resume or via the platform (smartphone recording is fine). Applications without the video may not be reviewed.

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Senior Product Business Analyst (AI/ML) to help us build a polished, user-ready product experience around Graphio.ai’s core mission: stopping revenue loss before it happens by detecting broken handoffs between teams.

In this role, you will translate complex cross-functional execution problems into clear product requirements, data definitions, and measurable validation criteria. You will work closely with the Product Manager, Machine Learning and AI specialists, and Software Engineers to define what “successful execution” looks like for customers, turn that into reliable detection and alerting behavior, and continuously improve signal quality using API-enabled metadata from existing systems.

This role is rooted in B2B SaaS execution workflows, where multiple teams and systems must stay aligned for deals, renewals, and contracts to move smoothly. Your work will directly impact how accurately Graphio.ai detects misalignment early, how actionable the alerts are, and how fast customers see value after launch.

Key Responsibilities:

• Partner with the Machine Learning Engineer to define how the system automatically discovers and constructs the golden path (ideal workflow / best-performing execution pattern) from API-enabled metadata - including inputs, assumptions, and expected outputs.
• You will not manually build or validate customer workflows. Your role is to define requirements, data definitions, and evaluation criteria so the model generates the ideal workflow reliably and consistently.
• Translate customer process reality into clear modeling requirements: what a workflow step is, how handoffs are represented, how similar workflows are grouped, and how “successful execution” is determined at scale.
• Define API-enabled metadata requirements needed for automated modeling: event taxonomy, entities, identifiers, timestamps, ownership fields, system-of-record rules, and data quality constraints.
• Specify deviation definitions relative to the golden path (ideal workflow): missing step, wrong sequence, excessive delay, broken ownership transition, stalled handoff - and how deviations should be prioritized.
• Work with Engineering and Machine Learning to ensure modeling outputs are product-ready: stable, consistent across updates, and understandable enough for the end user to act on.
• Own the user-facing capability to review and edit the golden path (ideal workflow): allow customers to add/remove steps and adjust what “good execution” means, while preserving a reliable baseline generated by the system.
• Define and continuously improve weekly/monthly reporting: what insights are surfaced, how they are explained, and how reports/alerts are delivered to the accountable owner (a specific responsible person).
• Establish evaluation and monitoring for automated modeling and deviation detection: track misses vs false alarms, consistency of the generated ideal workflow, lead time gained, and actionability tied to revenue outcomes.
• Investigate accuracy issues: analyze why the system generated an incorrect ideal workflow or missed a deviation, propose improvements, and validate fixes through regression checks.
• Maintain a library of reference workflows and test scenarios that represent common cross-team handoff patterns and failure modes in workflow-driven B2B environments.

Preferred Qualifications:

• Experience building or supporting AI/ML-enabled B2B SaaS products, especially where models drive user-visible workflows and decisions.
• Hands-on experience working with event-based data and operational systems (for example: CRM, customer success platforms, ticketing systems, project management tools, finance/contract systems).
• Familiarity with workflow analytics / process mining concepts (workflow reconstruction, handoffs, cycle time, bottlenecks, variants).
• Experience defining data contracts: event taxonomy, entity identifiers, timestamp conventions, ownership fields, and data quality rules.
• Background in designing evaluation and monitoring for model-driven product behavior (false positives/negatives, consistency, drift, and business impact).
• Exposure to LLM-powered features (structured prompting, quality criteria, safety constraints, and human review loops), with a product mindset rather than research focus.
• Ability to create and manage reference scenarios and test libraries that represent real enterprise workflows and edge cases.
• Comfort collaborating across Product, Machine Learning, and Engineering teams in an agile environment, with strong written documentation skills.
• Experience working in workflow-heavy domains such as Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or Project Delivery.
• Prior work in early-stage or fast-scaling environments where you owned problems end-to-end and shipped iteratively.

What we offer:

• A role where you actually own a meaningful slice of the product (how the ideal workflow is defined, how deviations are detected and explained, how reports work).
• Close, practical collaboration with the Machine Learning Engineer and Software Engineers to ship improvements - not just write specs.
• Clear success criteria: fewer false alarms, fewer missed deviations, better weekly/monthly reports, faster time-to-value for customers.
• A fast feedback loop: you’ll work with real customer workflows (metadata only), learn what breaks, fix it, and see results quickly.
• Exposure to real cross-team execution in companies: Sales, Customer Success, Legal, Finance, Product, Operations - and how handoffs impact revenue.
• Remote-friendly team with a simple setup and low overhead.
• Competitive compensation and room to grow as the product and team scale.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

On behalf of our Client, a well-established financial institution from the Caribbean region, Mobilunity is looking for a Engineering Manager for a long-term engagement.

Our Client is the largest bank in the Caribbean region that serves 14 countries/territories. The aim is to make this organization from a traditional bank into a new era of fintech, working on the edge of what current fintech may offer.

You will work in a fully remote, globally distributed team, collaborating closely with Product Managers, Engineers, and Business stakeholders across different time zones.

This role requires a high level of autonomy, strong product thinking, and the ability to operate in ambiguity. You will proactively shape requirements, facilitate discussions, and ensure design consistency across the product ecosystem.

The Engineering Manager is responsible for leading and mentoring our technical teams, ensuring high-quality software development, and aligning the engineering team’s efforts with company goals. They will collaborate closely with cross-functional teams, stakeholders, and senior leadership.

Key Responsibilities:

Technical Leadership:

• Provide technical direction and guidance in line with the company’s strategic objectives.
• Oversee architecture decisions, code reviews, and technology choices.

Team Management:

• Hire, onboard, mentor, and provide career development planning to engineers.
• Ensure efficient team dynamics, foster a collaborative environment, and address any challenges.
• Conduct regular 1:1s with team members, ensuring they are motivated, challenged, and continuously learning.

Project Management:

• Work closely with the product managers, business stakeholders, and tech leads to ensure projects are well-defined, scoped, and delivered on time.
• Monitor team progress, recognize potential roadblocks, and provide solutions.

Quality Assurance:

• Ensure delivery of high-quality software through rigorous development and testing processes.
• Collaborate with QA teams to ensure effective testing practices are in place.

Stakeholder Collaboration:

• Act as a bridge between the technical team, product managers, and other business stakeholders.
• Regularly update stakeholders on tech developments, challenges, and solutions.

Resource Management:

• Allocate engineering resources effectively across projects, ensuring timely delivery and optimal resource utilization.
• Manage the engineering budget, ensuring efficient allocation of resources, tools, and technologies.

Continuous Improvement:

• Stay updated with industry trends, emerging technologies, and best practices.
• Encourage and facilitate the team in attending workshops, trainings, and conferences.

• Promote a culture of continuous learning and innovation within the team.

   

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree is a plus
• 5+ years of software engineering experience with a proven track record of leading engineering teams
• Strong technical background
• Proficient in Agile methodologies and tools
• Exceptional leadership skills with a proven ability to motivate and guide teams
• Excellent problem-solving skills
• Strong communication and interpersonal skills

• Level of English — Upper-Intermediate and higher

   

Nice-to-have:

• Prior experience in the banking or financial sector
• Recognized engineering or management certification
• Experience in scaling technical teams and infrastructure

In return, we offer:

• The friendliest community of like-minded IT people
• Open knowledge-sharing environment — exclusive access to a rich pool of colleagues willing to share their endless insights into the widest variety of modern technologies
• Perfect office location in the city center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with the possibility to fit together both
• No open-spaces setup — separate rooms for every team’s comfort, and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Never-ending fun: sports events, tournaments, music band, multiple affinity groups
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Junior/Middle Backend Developer to help build and maintain the backend services that power Graphio.ai’s workflow intelligence product.

In this role, you will work on C# / .NET–based APIs and backend services that support customer onboarding (workspace setup and invites), system integrations, metadata ingestion and processing, and generation of user-facing outputs such as weekly/monthly reports and alerts.

You will join a small team where shipping, reliability, and clean engineering practices matter. This is a role for someone who wants to grow fast by working on real production systems, with support from senior engineers and clear technical direction.

Key Responsibilities:

• Build and maintain backend services and REST APIs using C# / .NET (ASP.NET Core) that powers core Graphio.ai flows: workspace setup, user access, system integrations, metadata ingestion, reporting, and alert delivery.
• Write clean, maintainable code and follow team standards; contribute to refactoring and long-term code health when needed.
• Work on ingestion and processing of metadata (events, entities, timestamps, identifiers) used for workflow intelligence and reporting.
• Design and implement asynchronous and event-driven processes using RabbitMQ (queues, background jobs, retries, idempotency).
• Improve API reliability and performance: clear contracts, consistent error handling, pagination, and rate limiting.
• Work with databases:
  • MongoDB for operational and metadata storage,
  • ClickHouse for analytics, aggregations, and reporting workloads.
• Write and optimize queries, design schemas and indexes, participate in migrations, and help ensure data integrity and consistency.
• Implement authentication, authorization, and secure-by-default practices (permissions, tenant boundaries, safe handling of sensitive data).
• Write unit and integration tests; participate in code reviews and apply feedback quickly.
• Monitor and troubleshoot services in production: use logs, metrics, and tracing; contribute to root-cause fixes.
• Document backend services and APIs: how they work, how to run locally, and how to debug common issues.
• Contribute to engineering workflows: Git-based collaboration, containerized development (Docker), and CI/CD practices.
• Collaborate with Product, Frontend, and Engineering peers to deliver features in small, shippable increments in a remote environment.

Required Qualifications:

• 1–2 years of backend development experience (or equivalent production experience through projects).
• Strong knowledge of C# and .NET (ASP.NET Core, Web API).
• Experience building REST APIs, including authentication, authorization, error handling, pagination, and versioning.
• Hands-on experience with MongoDB: schema design, indexes, aggregations, and query optimization.
• Understanding of analytical databases; experience with or willingness to learn ClickHouse (aggregations, partitioning, performance tuning).
• Experience with message queues and background processing; RabbitMQ is a strong plus.
• Understanding of asynchronous processing, eventual consistency, and retry mechanisms.
• Knowledge of secure engineering basics (auth, permissions, data protection).
• Comfortable working in a remote team: clear written communication, ownership of tasks, and predictable delivery.

Nice to Have:

• Experience building event-driven architectures and data pipelines.
• Experience working with large datasets and performance optimization.
• Familiarity with observability tools (logging, metrics, tracing).
• Startup experience or proven ability to move fast without heavy process.
• Experience with Kubernetes or cloud platforms (AWS, GCP, Azure).

What we offer:

• A practical growth role on real backend services used by customers, with clear feedback and mentorship from senior engineers.
• Work on meaningful product flows: metadata processing, workflow intelligence outputs, and reporting/alerts.
• A startup environment with low bureaucracy and fast iteration - you ship, learn, and improve quickly.
• Remote-friendly team with a simple setup and high trust.
• Competitive compensation (based on level) and growth opportunities as the team scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Screening requirements (please read first):

• Non-negotiable: hands-on experience building or supporting production back-end systems for process mining or task mining and ML/AI-driven workflow analysis (pipelines, workflow reconstruction, model-serving integration, evaluation/monitoring, scalable APIs).
• Required: a 2–5 minute intro video link in your resume or via the platform (smartphone recording is fine). Applications without the video may not be reviewed.

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Senior AI Backend Engineer to design, build, and scale the core systems behind Graphio.ai’s workflow intelligence platform.

Graphio.ai connects to customer systems, ingests large volumes of event-based metadata, reconstructs real business workflows, and applies machine learning to discover ideal process paths (golden paths), detect anomalies, and surface insights.

This is a hands-on senior role for someone who is equally strong in:

• backend & distributed systems
• data-intensive architectures
• applied machine learning
• experimentation & research
• production-grade reliability

Our core stack: Python, C# (.NET Core / ASP.NET Core), MongoDB, ClickHouse, RabbitMQ.

We are looking for an engineer who deeply understands system architecture, can reason about data at scale, and is comfortable building, training, experimenting with, and deploying ML models into production.

What You Will Do:

Backend & Systems

• Design and build backend services and APIs using Python and C# (.NET Core / ASP.NET Core).
• Architect scalable, fault-tolerant, and observable systems for data ingestion, processing, and analytics.
• Build event-driven and asynchronous pipelines using RabbitMQ.
• Design data models and storage strategies using MongoDB and ClickHouse.
• Own system performance, reliability, and scalability.
• Implement strong observability: logging, metrics, tracing, alerting.
• Troubleshoot production issues, perform root cause analysis, and implement long-term fixes.

Data & Machine Learning

• Design and implement end-to-end ML pipelines: ingestion → feature engineering → training → evaluation → deployment.
• Train and iterate on ML models for workflow discovery, anomaly detection, and pattern recognition.
• Perform feature engineering on large-scale event and metadata streams.
• Run experiments, test hypotheses, and evaluate models using offline and online metrics.
• Conduct applied research: explore new modeling approaches, algorithms, and representations.
• Build batch and near-real-time inference pipelines.
• Monitor model performance, drift, and degradation in production.
• Implement retraining strategies and versioning.

Architecture & Product Thinking

• Define service boundaries, data contracts, schemas, and interfaces.
• Design for multi-tenancy, security, and compliance.
• Make pragmatic architectural decisions balancing speed, quality, and scale.
• Work closely with Product, ML, and Engineering to ship in small, measurable increments.
• Influence the technical direction of the platform.

Required Qualifications:

• 6+ years of experience in backend or systems engineering.
• Strong experience with Python and C# (.NET Core / ASP.NET Core).
• Experience building data-intensive systems (event ingestion, pipelines, analytics).
• Hands-on experience with machine learning:
  • training models
  • feature engineering
  • experimentation
  • evaluation
• Strong understanding of production ML systems (not just notebooks).
• Experience with MongoDB, ClickHouse, or similar databases.
• Experience with message brokers (RabbitMQ or similar).
• Strong understanding of distributed systems concepts:
  • idempotency
  • retries
  • backpressure
  • eventual consistency
  • failure modes
• Strong analytical and problem-solving skills.
• High ownership mindset.

Nice to Have:

• Experience with workflow analytics, process mining, or event-based systems.
• Experience with time-series or behavioral modeling.
• Experience with large-scale experimentation platforms.
• Familiarity with MLOps practices.
• Experience with cost optimization for data & ML workloads.
• Experience with Kubernetes and cloud infrastructure.

Why This Role Is Special:

This is not a typical backend role.
This is not a typical ML role.

You will be building a real AI system, not demos:

• messy real-world data
• real customers
• real scale
• real constraints
• real impact

If you like working at the intersection of systems, data, and intelligence, this role is for you.

What we offer:

• A senior role owning core backend systems behind an AI/ML product with clear, measurable customer impact.
• Direct collaboration with Machine Learning Engineers to bring models into production with reliability and speed.
• Real-world data engineering problems: metadata ingestion, workflow reconstruction, and scalable reporting/alerting.
• Fast iteration, low bureaucracy, and high trust - you ship and see results quickly.
• Remote-friendly team with a simple setup and strong standards.
• Competitive compensation and room to grow as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.