Jobs at Djinni
10072-
· 103 views · 12 applications · 21d
Junior Full-stack Developer (Node.js)
Office Work · Ukraine (Lviv) · Product · 1 year of experience · English - None Ukrainian Product 🇺🇦Join us in shaping the future of work. Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of...Join us in shaping the future of work.
Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.
We are looking for a skilled junior software engineer to work with our product team. A passion for programming and excellent problem-solving skills are a must.
Our tech stack: stackshare.io/spacebring/spacebring
Required
- 1+ year of experience with JavaScript, Node.js.
- Experience with React.
- Good problem-solving skills.
- Good knowledge of SQL.
- Good understanding of REST API.
- Good knowledge of Git.
- Technical education.
As a plus
- Knowledge or experience in functional programming.
- Knowledge or experience using AWS Lambda, DynamoDB, API Gateway, EventBridge, and CloudWatch.
- Experience with React Native.
We offer
- Work on a cutting-edge product and see your impact.
- Learn from a team of experts eager to share knowledge.
- Career growth in a fast-paced company.
- Opportunity of hybrid work and flexible schedule.
- Due vacation & sick leave.
- Regular salary reviews and stock options.
- Employee benefits: language courses, skill development, gym.
- Team retreats, camps, offsites, and social events.
- Comfortable coworking space in central Lviv.
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· 189 views · 33 applications · 7d
Customer Support Representative (iGaming)
Full Remote · Ukraine · Product · 0.5 years of experience · English - B2We are looking for a Customer Support Representative to join our growing iGaming team. In this role, you will be the first point of contact for our players, providing fast, friendly, and professional assistance through live chat, email, and messengers....We are looking for a Customer Support Representative to join our growing iGaming team. In this role, you will be the first point of contact for our players, providing fast, friendly, and professional assistance through live chat, email, and messengers. Your main tasks will include helping with account and payment questions, resolving issues, and ensuring a smooth and positive gaming experience.
📌 Requirements:- Previous experience in customer support (iGaming experience is a big plus).
- Strong written and verbal English (knowledge of additional languages is a plus).
- Ability to work evening and night shifts.
- Excellent communication and problem-solving skills.
Attention to detail and ability to multitask.
🔧 Responsibilities:
- Provide professional and friendly customer support via live chat, email, and messengers.
- Assist players with account, payment, and gameplay inquiries.
- Handle complaints and escalate technical issues when necessary.
- Ensure high-quality service and positive player experience.
- Collaborate with other departments to resolve customer cases.
🕒 Shifts:
- Morning: 08:00 – 16:00
- Evening: 16:00 – 00:00
Night: 00:00 – 08:00 (2 shifts per week)
✨ We offer:- Full-time remote position with a stable 5/2 schedule.
- Competitive salary.
- Growth opportunities within the iGaming industry.
- Supportive international team and friendly environment.
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· 56 views · 4 applications · 28d
Middle+/Senior Affiliate Manager (seo/ppc, tier-1) to $6000
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · English - NoneAbout Us We are a fast-growing company operating in different markets. Our mission is to build long-term partnerships with affiliates by providing top-converting offers, fair conditions, and full transparency. What You Will Do Drive acquisition via PPC...About Us
We are a fast-growing company operating in different markets. Our mission is to build long-term partnerships with affiliates by providing top-converting offers, fair conditions, and full transparency.
What You Will Do
Drive acquisition via PPC & SEO affiliate sources (focus on Tier-1 & Tier-2 GEOs).
Manage and grow affiliate relationships, optimize ROI across campaigns.
Analyze traffic performance (CR, ROI, LTV, Retention) and identify scaling opportunities.
Collaborate with our in-house marketing & product teams to launch exclusive promotions and custom landing pages.
Test new traffic strategies with dedicated budget freedom.
What We Offer (closing industry pains)
Transparent & on-time payments — no hidden fees, no delays.
Top-converting casino brands with fresh, exclusive offers — not the “burnt out” ones.
Full freedom & trust to work with your PPC & SEO strategies (while respecting compliance).
Dedicated testing budget — we invest in experiments, not block them.
Access to real data — CR, FTD, LTV, retention metrics, not just “empty dashboards”.
Performance-based bonuses — you DELIVER - you EARN.
Career development — direct path to Leading position for proven performers.
Requirements
2+ years of experience in affiliate management in iGaming (casino vertical preferred).
Strong expertise in PPC (Google Ads, UAC, native, etc.) and SEO traffic sources.
Proven track record of scaling affiliate campaigns with measurable ROI.
Negotiation skills, strategic thinking, and ability to work independently.
Good English (other languages are a plus).
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· 149 views · 28 applications · 5d
Support Manager
Full Remote · EU · Product · 1 year of experience · English - NoneWe are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and...We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists.
Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.Join the team that launches new projects in various markets and shapes the future of the iGaming industry.
Key Responsibilities
- Prompt response to customer inquiries in online chats;
- Providing consultations on functionality, technical issues, financial aspects, and other areas. Customers may also contact without a specific question, just for communication, expressing negativity, etc.;
- Achieving personal financial goals and departmental customer service goals;
Collaboration with colleagues from other departments to improve processes and products.
Work schedule:
Variable schedule. 2 day shifts / 2 days off / 2 night shifts / 2 days off.
Experience & Required Skills:
- Stress resilience: ability to work effectively and make decisions in stressful situations.
- Customer orientation: focus on meeting the needs and requests of customers.
- Quick decision-making: ability to quickly analyze situations and make decisions even in complex and stressful situations.
- Non-confrontational behavior: ability to effectively interact with aggressive users and resolve conflict situations without escalation.
- Professional communication: ability to maintain a respectful and friendly tone in conversations with customers, even in difficult situations.
- Proficient computer skills.
Why you should join us:
- Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
- Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.
- Competitive salary – your contribution will be properly valued.
- Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
- Referral program in the company – build a dream team with us and receive nice bonuses.
100% guaranteed professional development and acquisition of new skills.
As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.
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· 500 views · 209 applications · 29d
Middle Python Developer to $3000
Full Remote · Worldwide · 1 year of experience · English - B1Primary requirements: Higher (or incomplete higher) technical education; At least 2 years experience in Python programming; Strong understanding of Python and familiarity with at least one Python web framework (such as Django, Flask, FastAPI); Basic...Primary requirements:
Higher (or incomplete higher) technical education;
At least 2 years experience in Python programming;
Strong understanding of Python and familiarity with at least one Python web framework (such as Django, Flask, FastAPI);
Basic knowledge of front-end technologies (HTML5, CSS3, JavaScript) is a plus;
Desirable experience with:
Asynchronous programming in Python (asyncio, aiohttp);
Familiarity with RESTful APIs and web services;
Understanding of Object-Oriented Programming (OOP) principles and design patterns;
Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis);
Experience with version control systems, preferably Git;
Basic understanding of containerization technologies (Docker) and cloud services (AWS, Google Cloud, or Azure);
· Knowledge of best practices and coding standards in Python;
· Ability to collaborate effectively with a team using project management tools (e.g., JIRA, Trello);
· Understanding of client-server architecture;
· Proficiency in English at a technical level, with the ability to communicate effectively in written and spoken English.
Main responsibilities:
· Developing and maintaining web applications using Python and related frameworks;
· Writing clean, maintainable, and efficient code;
· Contributing to all phases of the development lifecycle, from concept to deployment;
· Collaborating with the development team to design and launch new features;
· Participating in code reviews to ensure adherence to coding standards.
Working conditions:
· Competitive salary;
· Flexible work schedule, Mon-Fri, from 9 to 18 or from 11 to 20;
· Opportunity for remote work;
· Stable position in a dynamic IT company;
· A supportive environment where you can grow your skills and career.
About Time2Mobile:
We are passionate about developing exceptional mobile and web applications. Join our young, ambitious team and help shape the future of digital experiences!
Company website:
https://time2mobile.com/
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· 22 views · 1 application · 28d
Team Lead Full Stack Developer (Node.js, React) - Fintech Solution
Office Work · Portugal · Product · 8 years of experience · English - B2The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people. We're looking for an experienced Team Lead Developer with strong technical expertise in...The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.
We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Lisbon, Portugal. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.
👉 Who are we looking for?We're looking for an experienced Team Lead Developer with strong technical expertise in Node.js & React and a solid background in leadership, to join our growing fintech development team in Limassol, Cyprus. You will lead a cross-functional team working on a payment integration platform, contributing directly to architecture, delivery, and team growth.
👉 Requirements:
✔️ At least 8+ years of professional experience in the IT field.
✔️ 3+ years of experience in leadership positions.
✔️ 3+ years of commercial experience with Node.js & React.
✔️ 5+ years of commercial experience in web development.
✔️ Knowledge of JavaScript and the ECMAScript 6 standards.
✔️ Commercial experience in implementing REST and WebSockets.
✔️ Experience with Git version control system.
✔️ Experience with commercial databases, MySQL.
✔️ Experience with RabbitMQ.
✔️ Experience with Redis.
✔️Advanced level of English.
✔️ Excellent technical, diagnostic, and troubleshooting skills.
✔️ Strong leadership and organizational abilities
👉 Responsibilities:
✔️ Being transparent with the team about challenges, failures, and successes.
✔️ Hiring and training technical personnel.
✔️ Determining project requirements and developing work schedules for the team.
✔️ Delegating tasks and achieving daily, weekly, and monthly goals.
✔️ Liaising with team members and management to ensure projects are completed to standard.
✔️ Motivating staff and creating a space where they can ask questions and voice their concerns.
✔️ Delegating work and assignments to team members.
✔️ Collaborating with their team to identify and fix technical problems.
✔️ Lead the development of our in-house fintech platform with a focus on performance, scalability, and security.
✔️ Build and manage complex payment API integrations with banks, PSPs, and third-party services.
✔️ Contribute to full-stack development, ensuring consistency and stability across the product.
✔️ Actively participate in developing new features from concept to production.
✔️ Collaborate with product managers, designers, and stakeholders in agile workflows to ensure technical feasibility and business alignment.
✔️ Support the evolution of the architecture towards modern patterns (microservices, messaging systems, and scalable infrastructure).
👉 The company offers:
🧑🏻💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for 2 weeks).
📚 Opportunity to develop language skills and partial compensation for the cost of language classes.
🎁 Birthday celebration present.
🏝 Time for proper rest and 24 working days of Annual Vacation.
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· 30 views · 1 application · 28d
Senior Full Stack Developer (Node.js, React) – Fintech Solution
Office Work · Portugal · Product · 5 years of experience · English - B2The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people. We’re looking for a Senior Full Stack Developer with experience in Node.js and React (80%...The position is open with a large product iGaming company that has created 100 cutting edge products, operating in 20 different markets, employing 1,300 people.
We’re looking for a Senior Full Stack Developer with experience in Node.js and React (80% Backend & 20% Frontend) to join our development team in Lisbon, Portugal. You’ll help build a next-generation payment integration platform that connects businesses with multiple financial service providers through scalable, secure APIs.
👉 Requirements:
✔️ 5+ years of commercial experience in web development.
✔️ 3+ years of hands-on experience with Node.js.
✔️ 3+ years of frontend development experience using React.
✔️ Solid experience with NextJS, NestJS, Apollo, and Material UI.
✔️ Strong proficiency in TypeScript.
✔️ Commercial experience working with high-load SQL or NoSQL databases.
✔️ Familiar with REST, GraphQL, and WebSockets.
✔️ Understanding of TDD and writing effective automated tests.
✔️ Experience with microservice architecture principles.
✔️ Proficient with Git version control workflows.
✔️ Hands-on experience with RabbitMQ and Redis.
✔️ Experience with MongoDB and MySQL.
✔️ Advanced level of English, both written and spoken.
👉 Responsibilities:
✔️ Design, implement, and optimize robust solutions to enhance our proprietary payments platform, ensuring high performance, scalability, and security.
✔️ Develop and maintain complex integrations with payment providers, banks, and other third-party systems, ensuring seamless data flow and alignment with technical and regulatory requirements.
✔️ Actively participate in all stages of creating new features, from initial concept and technical design to implementation and final delivery.
✔️ Contribute to the development and ongoing evolution of our fintech payments solution, ensuring innovation and adaptability to market needs.
✔️ Collaborate in agile development cycles with bi-weekly sprints, utilizing practices such as SCRUM, grooming, and sprint planning to consistently deliver product value.
✔️ Identify opportunities for technical and process improvements, driving efficiency and innovation throughout the software lifecycle.
✔️ Work closely with design, product, and business teams to ensure features meet user expectations and support business objectives.
👉 The company offers:
🧑🏻💻 Learning and development opportunities and interesting, challenging tasks.
✈️ Relocation package (tickets, staying in a hotel for 2 weeks).
📚 Opportunity to develop language skills and partial compensation for the cost of language classes.
🎁 Birthday celebration present.
🏝 Time for proper rest and 24 working days of Annual Vacation.
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· 466 views · 34 applications · 5d
Lead / Senior NLP Engineer
Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · English - B2About EdSpan is an innovative company in the EdTech space, building cutting-edge learning experiences for the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our...About
EdSpan is an innovative company in the EdTech space, building cutting-edge learning experiences for the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. We are currently working on three major projects:
AI tutoring experience — an innovative project that brings real-time interaction with a 3D animated assistant powered by LLM technology. This virtual tutor helps students navigate challenges, provides guidance, and enhances the learning journey in a playful and engaging way.
Tutorpeers – a peer-to-peer tutoring platform with a young teachers marketplace, event booking features and Zoom-like online sessions with additional interactive learning tools.
Spark Incubator – LMS-like system designed to teach kids entrepreneurship.
We have well-defined processes, trying to automate routine things, conduct code reviews, use CI and CD pipelines to validate and ship our code. We use the Agile approach with daily stand-ups, bi-weekly sprints, and other Scrum artifacts. We keep the number of meetings to a minimum so that engineers can focus on writing high-quality code and delivering cool features.
Who you are
We’re hiring our first AI/ML Engineer to lead the development of our AI agents, including prompting, the RAG and evaluation pipelines, potential fine-tuning. So, you’ll play a key role in shaping the technical direction. We’re seeking someone with a strong understanding of machine learning and NLP fundamentals, capable of tackling complex challenges in agentic workflows and optimizing model performance across the stack.
Requirements
- At least 4 years of experience in the field of Machine Learning, working as a Data Engineer, Data Scientist, Machine Learning Engineer, or in a similar role.
- Bachelor’s degree in Computer Science, Mathematics, or equivalent practical experience;
- Proficiency in Python and common data science libraries (pandas, NumPy, scikit-learn);
- In-depth knowledge of machine learning principles, understanding of LLM architectures, prompt optimization, and fine-tuning strategies;
- Skilled in designing and optimizing RAG pipelines, including embedding generation, sparse and dense retrieval, and hybrid search techniques;
- Familiar with LLM evaluation metrics and tools (BLEU, RAGAS, DeepEval, and other);
Upper-Intermediate level of English (B2) or above.
Highly desireable
- Proven experience building AI-driven workflows using frameworks such as LangGraph, AutoGen, or similar orchestration tools;
Knowledge of AWS cloud and MLOps.
Responsibilities
- Design, implement, and optimize LLM prompts to ensure reliable outputs;
- Assist in developing and maintaining AI evaluation workflows, including designing evaluation guidelines and metrics;
- Help design and develop AI data pipelines: collection, storage, annotation, and model improvement;
- Leverage agent orchestration tools to improve and automate AI workflows;
- Collaborate with the product team to ensure AI capabilities power usable product features.
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· 13 views · 0 applications · 6d
Senior Data Engineer
Full Remote · Ukraine · 6 years of experience · English - NoneProject Description The project focuses on the modernization, maintenance, and development of an eCommerce platform for a large US-based retail company, serving millions of omnichannel customers weekly. Solutions are delivered by several Product Teams...Project Description
The project focuses on the modernization, maintenance, and development of an eCommerce platform for a large US-based retail company, serving millions of omnichannel customers weekly.Solutions are delivered by several Product Teams working on different domains: Customer, Loyalty, Search & Browse, Data Integration, and Cart.
Current key priorities:
- New brands onboarding
- Re-architecture
- Database migrations
- Migration of microservices to a unified cloud-native solution without business disruption
Responsibilities
- Design data solutions for a large retail company.
- Support the processing of big data volumes.
- Integrate solutions into the current architecture.
Mandatory Skills
- Microsoft Azure Data Factory / SSIS
- Microsoft Azure Databricks
- Microsoft Azure Synapse Analytics
- PostgreSQL
- PySpark
Mandatory Skills Description
- 3+ years of hands-on expertise with Azure Data Factory and Azure Synapse.
- Strong expertise in designing and implementing data models (conceptual, logical, physical).
- In-depth knowledge of Azure services (Data Lake Storage, Synapse Analytics, Data Factory, Databricks) and PySpark for scalable data solutions.
- Proven experience in building ETL/ELT pipelines to load data into data lakes/warehouses.
- Experience integrating data from disparate sources (databases, APIs, external providers).
- Proficiency in data warehousing solutions (dimensional modeling, star schemas, Data Mesh, Data/Delta Lakehouse, Data Vault).
- Strong SQL skills: complex queries, transformations, performance tuning.
- Experience with metadata and governance in cloud data platforms.
- Certification in Azure/Databricks (advantage).
- Experience with cloud-based analytical databases.
- Hands-on with Azure MI, PostgreSQL on Azure, Cosmos DB, Azure Analysis Services, Informix.
- Experience in Python and Python-based ETL tools.
- Knowledge of Bash/Unix/Windows shell scripting (preferable).
Nice-to-Have Skills
- Experience with Elasticsearch.
- Familiarity with Docker/Kubernetes.
- Skills in troubleshooting and performance tuning for data pipelines.
- Strong collaboration and communication skills.
Languages
- English: B2 (Upper Intermediate)
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· 115 views · 16 applications · 18d
Middle Go Developers
Full Remote · Ukraine · 3 years of experience · English - B1Good afternoon! We have open positions on our team for Middle Go Developers. We are looking for skilled specialists with strong experience in the following areas: Backend Development with Go: implementation of business logic, development and maintenance...Good afternoon!
We have open positions on our team for Middle Go Developers. We are looking for skilled specialists with strong experience in the following areas:Backend Development with Go: implementation of business logic, development and maintenance of microservices, integration with external services, and working with databases.
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· 13 views · 3 applications · 10d
СRM Manager - iGaming
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · English - NoneJoin our growing team as a Senior CRM Manager for retention for a multi-country iGaming product. We’re backed by ambitious industry innovators with a strong multi-regional presence and over 3 years of successful operations. Our portfolio features two...Join our growing team as a Senior CRM Manager for retention for a multi-country iGaming product.
We’re backed by ambitious industry innovators with a strong multi-regional presence and over 3 years of successful operations. Our portfolio features two large-scale brands active across Tier 1 markets.
As part of our expanding team, you’ll play a crucial role in elevating user engagement, increasing retention, and driving lifetime value through segmented communications, localized campaigns, and smart automation. This is a high-impact position where you’ll directly influence CRM performance metrics like deposit activity, average check size, and player retention rates.Your Mission
- Develop and execute an omnichannel CRM strategy product mechanics and communications to enhance onboarding, retention, engagement, and monetization across two iGaming brands.
- Plan, coordinate and hands-on execute multi-channel marketing campaigns using relevant segmentation and personalization, traffic specific instruments and channels.
- Analyze user behavior and in-platform activity to develop data-driven retention strategies and improve CRM campaign effectiveness.
- Build market-specific CRM approaches, tailored to local languages, cultural nuances, and player preferences.
- Manage and configure CRM platforms and marketing automation tools across multiple media, channels, and formats.
- Segment customer databases to deliver personalized communications and offers.
- Collaborate with cross-functional teams—including development, marketing, and analytics—to align CRM initiatives with business goals and product features.
- Train, lead and mentor CRM Managers, Specialists and Juniors, helping them grow and deliver measurable results.
- Stay ahead of CRM trends in the iGaming sector, bringing innovative mechanics and techniques to your campaigns.
Our Requirements
- 3+ years of experience in CRM Manager role, ideally in iGaming or a similarly dynamic industry.
- Deep, hands-on knowledge of Customer Journey Optimization and CRM best practices, with a proven ability to implement and test strategies across multiple channels.
- Demonstrated success in managing and mentoring international teams (2+ members) in a remote, geographically dispersed teams.
- Expertise in multi-channel engagement strategies, including resolving deliverability and localization issues.
- Strong command of A/B testing, campaign optimization, and performance analysis.
- Solid skills in CRM platform management, customer segmentation, and personalization tactics.
- Ability to manage multiple CRM projects concurrently in a fast-paced organization.
- English at an Upper-Intermediate level or higher (written and spoken).
Preferred Qualifications
- Experience working with Customer.io or similar CRM tools.
- Familiarity with predictive analytics and advanced automation platforms.
- Experience in designing loyalty programs and retention mechanics.
- Strong creative thinking and problem-solving abilities.
What We Offer
- Competitive salary and growth opportunities within a forward-thinking team.
- Remote work with flexible scheduling, enabling a healthy work-life balance.
- 20 paid vacation days per year and access to learning and development programs.
- A chance to work on a high-performing product with strong market traction.
- Opportunities to attend top industry events, conferences, and international workshops through our competence centers.
Don’t miss your chance to lead in a fast-growing, innovative environment. Apply today and join our talented, motivated, and ambitious CRM team.
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· 68 views · 16 applications · 6d
Member Support Representative (incoming line)
Full Remote · EU · Product · 1 year of experience · English - C1Who We Are PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s...Who We Are
PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.
Position Summary:
The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate.
Key Responsibilities:
- Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses.
- Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation.
- Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs.
- Educate members on program benefits, app features, and how to get the most out of their loyalty experience.
- Follow internal workflows to escalate complex issues to retailer support or platform teams as needed.
- Maintain accurate and complete documentation of all member interactions in the ticketing system.
- Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation.
Support high-volume periods and marketing campaigns with poise and efficiency.
Requirements:
- Prior experience in a customer-facing role (call center, email, or chat support preferred).
- Proficiency in spoken and written English is required to ensure clear and effective communication with members.
- Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience.
- Comfortable handling difficult conversations and turning negative experiences into positive outcomes.
- High attention to detail and a knack for identifying patterns in support issues.
- Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus.
A team-first attitude with the ability to multitask in a fast-paced, member-focused environment.
Success Traits:
- Confidence & Empathy: Projects assurance while staying patient and solution oriented.
- Adaptability: Thrives in changing environments with varying support topics and priorities.
- Ownership: Takes responsibility for delivering a great experience with minimal supervision.
Clarity: Communicates precisely, keeping the member informed throughout.
Schedule:
- Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs.
- Availability during holidays is required.
Covering business hours between 6am – 6pm ET (we have different shifts).
We offer:
- Long-term employment;
- Competitive compensation with regular performance based salary and career development reviews;
- Flexible working hours;
- Sponsored company educational program, corporate library;
- Funny celebrations, team outings and company events;
- Unique and friendly environment where everyone can explore and learn new technologies.
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· 434 views · 91 applications · 9h
IT Recruiter
Full Remote · Ukraine · 1 year of experience · English - B2We’re looking for a proactive and results-driven IT Recruiter to join our team! What we expect from you: - 1+ year of experience in IT recruitment - Completed HR/Recruitment courses - English level: Upper-Intermediate - Experience in closing both...We’re looking for a proactive and results-driven IT Recruiter to join our team!
What we expect from you:
- 1+ year of experience in IT recruitment
- Completed HR/Recruitment courses
- English level: Upper-Intermediate
- Experience in closing both technical and non-technical positions
- Ability to work independently and meet deadlines
- Strong communication skills and ability to select relevant candidates according to job requirements
What you’ll do:
– Manage the full recruitment cycle: sourcing, screening, interviewing
– Collaborate with hiring managers to clarify job requirements
– Communicate with candidates and maintain a positive candidate experience
– Present qualified candidates in a timely manner skillsWhat We Offer:
- A work culture built on mutual success, trust, and continuous growth;
- Competitive compensation with clearly scheduled salary reviews and raises;
- A high-performing project management team and an inspiring atmosphere of camaraderie;
- The opportunity to lead a talented team of top-tier developers and designers;
- Sports compensation to help you stay active and energized;
- Paid vacation and sick leave — because your well-being matters;
- Comprehensive health insurance coverage;
- A modern, comfortable office in the center of Lviv;
- An amazing team, warm atmosphere, and engaging corporate events.
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· 98 views · 41 applications · 14d
Graphic Designer
Full Remote · EU · Product · 2 years of experience · English - B1PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the...PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.
We are looking for a Graphic Designer to join our team!
Requirements:
- Pro in Photoshop and Figma, familiar with Illustrator;
- Has a portfolio that makes parents proud;
- Is a pro in working with marketing media content (banners, brandings, ad illustrations, etc.);
- Constantly looking for new design solutions, when there is nothing to do improves hard skills;
- Reads articles and watches videos about new design trends instead of scrolling social media feed;
- Can talk endlessly about what a complimentary color and a closed composition are;
- Knows how to take initiative and the meaning of responsibility and self-organization;
- Knows how to work in a team (and not just work).
Will be plus:
- Friendship with AI, work experience in Media, Product.
Responsibilities:
- Creating visual content for various Marketing promo campaigns;
- Work with complex tasks to update the visual communication of the Brand;
- Development of new design templates;
- Work with large, complex tasks to create an identity for newsworthy events in the world of sports, casinos, poker and cybersports;
- Working with existing templates.
What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🗣Free internal English courses;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.
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Sales Executive (Google Cloud+Google Workspace)
Full Remote · Czechia · Product · 2 years of experience · English - B2Cloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner. Since 2017, we’ve been specializing in the...Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.
Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.
We are seeking a dynamic Sales Executive to lead our sales efforts for GCP and GWS solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player with experience in SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.
Requirements:
- Fluency in English and native Czech is essential;
- From 2 years of proven sales experience in SaaS/ IaaS fields, with a documented history of achieving and exceeding sales targets, particularly in enterprise sales;
- Sales experience on GCP and/or GWS specifically;
- Sales or technical certifications related to Cloud Solutions are advantageous;
- Experience in expanding new markets with outbound activities;
- Excellent communication, negotiation, and strategic planning abilities;
- Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.
Responsibilities:
- Develop and execute sales strategies for GCP and GWS solutions, targeting enterprise clients within the Cloud markets across EMEA and CEE;
- Identify and penetrate new enterprise market segments, leveraging GCP and GWS to improve client outcomes;
- Conduct high-level negotiations and presentations with major companies across Europe, focusing on the strategic benefits of adopting GCP and GWS solutions;
- Work closely with marketing and business development teams to align sales strategies with broader company goals;
- Continuously assess the competitive landscape and customer needs, adapting sales strategies to meet market demands and drive revenue growth.
Work conditions:
- Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
- Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
- Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
- Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
- International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
- Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.
- When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
- Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.