Jobs at Djinni

Формат роботи: remote

Requirements:
Experience in a product company from 2+ years;
Proven SEO experience (3+ years);
Advanced level of technical SEO: structure optimization, robots.txt, sitemap, canonical, hreflang, schema markup;
Experience with programmatic SEO and dynamic content generation strategies;
Understanding of AI-based content automation workflows;
Work experience in competitive niches;
Understanding of Google's algorithms, including Helpful Content, Core Updates, and AI content requirements;
Understanding of Google's guidelines for assessing the quality of search results, including the E-E-A-T principles.

Will be plus
Ability to set mid-term and short-term goals and organize work in order to reach them;
Strong teamwork and communication skills;
Ability to perform repeating routine tasks with constant high quality and within set deadlines;
Understanding of business and product metrics;
Experience in working with large websites (500k+ pages);
Working with Google News/Discover: content optimization, indexing, publisher policies;
Experience with databases to use structured data as variables for dynamic content generation;
Experience in integrating structured data from APIs (sports, finance, weather, crypto, etc.) into content templates.

Responsibilities: 
Providing technical recommendations and guidelines for developers;
Research of API, new sources;
Basic SEO;
Competitor analyzing and market research;
Launching new projects;
Searching for new ways to attract traffic, suggesting to improve the conversion of the existing one.

The role

As an Intern, you will assist in the development and implementation of our security controls, gaining hands-on experience in information security. In this role, you will support the security team in conducting security audits, risk assessments, and vulnerability testing. You will work closely with our security experts to learn about security best practices, threat analysis, and compliance regulations.

You will contribute to the protection of sensitive customer data and the development of secure solutions that meet global security standards.
 

Requirements

• Currently pursuing a degree in Computer Science, Information Assurance, or a related field
• Basic understanding of security principles, including threat analysis and vulnerability assessment
• Familiarity with security frameworks and regulations (e.g. HIPAA, GDPR)
• Excellent analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Passion for information security and protecting sensitive data
   

Responsibilities

• Assist in conducting security audits and risk assessments to identify vulnerabilities
• Support the development of security policies and procedures to ensure compliance with regulations
• Participate in vulnerability testing and penetration testing activities
• Collaborate with cross-functional teams to develop secure software development practices
• Assist in the development of incident response plans and disaster recovery procedures
• Participate in security awareness training and education activities
   

About HelloBiome

HelloBiome is an innovative B2B biotech startup at the forefront of AI-powered microbiome innovation. We are dedicated to revolutionizing consumer health by leveraging the microbiome. Through democratizing access to microbiome data, HelloBiome utilizes advanced AI technologies to develop targeted health solutions, transforming these insights into commercial applications for our business clients. Trusted by over 20 clients, including industry giants like Unilever, we are not just predicting the future of consumer health; we are actively shaping it. At HelloBiome, every step we take is towards a healthier future, optimizing well-being one microbiome at a time.
 

Our Culture

At HelloBiome, we thrive in a globally connected, remote work environment with team members distributed across Europe, the US, Canada, and Korea. Our headquarters are in San Francisco and Our dynamic and international team embodies a culture of kindness paired with a drive for innovation and excellence. We value proactive individuals who bring a self-starter mindset to their roles, always seeking new ways to advance our mission. Attention to detail is crucial in our work, as we are committed to delivering precise and impactful health solutions to our B2B clients.
 

This remote and flexible work structure not only fosters a diverse and inclusive atmosphere but also encourages a balance between personal growth and professional excellence. Join us and be part of a team that is shaping the future of consumer health through groundbreaking AI-powered microbiome innovation.

We are seeking a Middle Sales Development Representative (SDR) to drive outbound lead generation for our product offerings (AI agents and SaaS). This role owns the full sales development cycle, from lead creation through SQL delivery, and works closely with Sales, Marketing, and Events. The SDR will also support pre-sales activities, including qualification and participation in sales calls when needed.

This is a results-driven role with direct impact on revenue and clear performance-based upside.

Key Responsibilities

• Own the full outbound sales development process for product-led offerings
• Independently research, create, and manage lead lists (lead researcher support available if needed)
• Execute outbound campaigns using Reply.io as the core outreach tool
• Run ABM- and GTM-driven outreach across email, LinkedIn, and event-related campaigns
• Qualify inbound and outbound leads and book SQLs for the Sales team
• Participate in sales calls when required to support qualification and deal progression
• Ensure all leads, activities, and sales interactions are fully tracked in HubSpot
• Collaborate closely with Sales, Marketing, and Events teams to drive pipeline impact
• Support pre-event and post-event outreach and follow-ups
• Maintain strong knowledge of product positioning and customer value

Required Qualifications

• 3–5+ years of outbound B2B sales development experience
• Proven ability to self-source leads and drive outbound pipeline
• Strong understanding of GTM and ABM strategies
• Hands-on experience with Reply.io or Clay as a primary outbound tool
• Strong working knowledge of HubSpot as the single CRM and system of record
• Experience supporting events and event-driven lead generation
• Comfortable engaging in pre-sales qualification and joining sales calls
• Excellent written and spoken English (business-level or higher)
• Highly organized, results-driven, and accountable
• Nice to have: Experience working with or similar to www.cience.com

Shared Expectations

• SDR is responsible for creating and managing their own leads
• All sales and lead generation activity must be executed entirely within HubSpot
• Lead researcher support can be added if required
• Strong ownership mindset and accountability for SQL quality and conversion
• Willingness to collaborate cross-functionally and adapt as GTM evolves

What we offer:

• Access to Tools & Resources: Well-defined PDP (Personal Development Plan) and PIP (Personal Improvement Plan) policies.
• Education Budget: Dedicated budget for courses, certifications, and professional development
• Bintime Academy: Internal university for professional development
• Reliable Infrastructure: Starlink internet, generator, and a comfortable workspace to ensure uninterrupted work.
• Team Budgets: Dedicated resources for team initiatives, training, and collaboration.
• Medical Insurance: Coverage within Ukraine.
• Mental Health Support: Access to psychotherapy sessions via Pleso.
• Individual English Lessons: To enhance your language skills.
• Work-Life Balance: Generous vacation and sick leave policies.
• Corporate Events: Regular team-building activities and company events.

LenGreo is a full-cycle digital marketing & development company. We are kicking off a new social-media-driven mobile platform that connects creators and fans, enabling content interactions and financial support features.

We are looking for a Project Manager who can join us at the very beginning of the project. Business analysis and design stages are completed. There is a backlog with the described user stories and design screens in Figma. 

Why this role matters:
This project is being built fully from scratch. You’ll be involved from day one, working closely with development teams. You must be comfortable navigating evolving requirements, clarifying scope, prioritizing logically, and maintaining transparent communication with stakeholders in both the US and the UK.

What you’ll do:
1. Join the project immediately at the beginning of the development phase to start building processes and coordinate all stakeholders
2. Lead day-to-day communication across development and QA teams.
Communicate directly with the client (US/UK), ensuring transparent status updates and expectation management
3. Manage and maintain the JIRA board, ensuring tasks, priorities, and statuses are always up to date
4. Build processes on the project to ensure the team meets deadlines while keeping the scope realistic and manageable.
5. Support the Technical Lead in coordinating timelines, dependencies, and release plans
6. Refine and plan backlog with the development teams
7. From time to time - help translate business needs into clear requirements and user stories, and edit existing user stories
8. Review wireframes, user flows, and early system concepts to ensure clarity and feasibility
9. Track progress, identify risks early, and escalate issues when deadlines or deliverables are at risk
10. Help maintain documentation, acceptance criteria, and versioning

Required expertise:
1. C1 English or higher — mandatory (daily communication with US & UK stakeholders).
2. Proven experience as a Project Manager in software development (preferably in mobile apps or social/content platforms).
3. Strong understanding of Agile, with the ability to adapt processes pragmatically.
4. Experience working with JIRA (creating tickets, maintaining boards, sprint planning, backlog grooming).
5. Ability to perform as a Business Analyst when needed to edit and create user stories
6. Experience in guiding projects from wireframes → user stories → development → QA → release.
7. Skilled in managing changing requirements and keeping stakeholders aligned.
8. Strong communication, time management, and conflict-resolution skills.

Nice to Have:
1. Experience with projects involving user-generated content, content moderation, or social media features.
2. Familiarity with estimating or reviewing estimations with Technical Leads.
3. Background working with distributed, cross-functional teams.
4. Understanding of dependencies between mobile, backend, and design tasks.

Engagement Format
1. Expected to become the primary day-to-day PM for this project.
2. Part-time (up to 4h per day). Fully remote.
3. Flexible working hours; long-term collaboration anticipated (6+ months)

About Us

Liki24 is a marketplace of healthcare products and services. Our mission is making health affordable and accessible for everyone. We aim to deliver an exceptional customer experience, providing seamless access to various goods across multiple markets, enhancing customer satisfaction, and solidifying our place as a leading health and wellness marketplace.

We are looking for a Middle+ Meta Ads Specialist

A performance-driven specialist who will take ownership of our multi-market advertising ecosystem, strengthen our presence across Ukraine and the EU, and consistently turn data into measurable business growth.

What We’re Looking For:

• 2+ years of hands-on experience with Meta and TikTok Ads (preferably in e-commerce).
• Strong command of: Meta Conversion Ads, Meta Lead Ads, Meta Catalog Ads, Facebook Pixel.
• Proven cases of managing projects with budgets starting from 5,000 USD per month.
• Confident skills in GA4, Google Tag Manager, Power BI, Microsoft Excel, Google Spreadsheets.
• Experience working on international projects (EU markets).
• English level B1 or higher.

Will be an advantage:

• Mobile app promotion experience.
• Experience with LinkedIn, Microsoft Ads, Pinterest.
• Knowledge of any European languages (besides English).

Key Responsibilities:

• Work with an e-commerce project in Ukraine and the EU.
• Set up advertising campaigns in Meta Ads and TikTok Ads (dynamic remarketing, catalog sales, lead generation, app install campaigns, video ads, and engagement campaigns).
• Perform regular campaign optimization: targeting improvements and creative testing.
• Develop and implement strategies to maximize return on investment.
• Configure Pixel and Commerce Manager.
• Improve product feeds for Meta and TikTok.
• Collaborate with the team to enhance processes.

What We Offer:

• Opportunity to work in a global company with a strong social mission.
• Ability to transform your ideas into impactful realities.
• Chance to be part of an open-minded and innovative team.
• Exceptional opportunities for personal and professional growth.
• 20 paid vacation days, 21 paid sick leaves, and paid national holidays.
• Flexible schedule with the option to work from home.

We are making Health! If you’re excited about growth challenges, passionate about impact, and not afraid to experiment — join us!

We are looking for a Remote Senior Full-Stack Developer with strong expertise in Node.js backend development and React / Next.js frontend applications.

Key Responsibilities:

- Design, develop, and maintain Node.js backend services and React / Next.js frontend applications

- Build and maintain RESTful APIs and web services

- Implement real-time features using WebSockets or similar technologies

- Integrate and effectively use AI-assisted coding tools (e.g., Claude, Cursor, - OpenAI Codex) to improve productivity and code quality

- Participate in CI/CD pipeline design, setup, and automation for smooth deployments

- Collaborate with product managers, designers, and QA teams to deliver reliable and scalable solutions

- Troubleshoot, debug, and optimize applications for performance, security, and scalability

- Write clean, maintainable, well-documented code following best practices

Required Skills & Experience:
 

Core Technologies

Node.js (5+ years), React.js, Next.js, JavaScript (ES6+), TypeScript

Others:
Web API Design, Real-Time & Backend, WebSockets, Socket.IO

MongoDB, Redis, DevOps & Tooling, CI/CD Pipelines, Git Action piplines, Docker, Google amp stories.

AI & Productivity Tools

AI-Assisted Development, Claude, Cursor

We are looking for an experienced PPC Media Buyer for our client to join their fast-growing affiliate network. If you have a strong background in user acquisition, a data-driven mindset, and the ability to independently create and optimize paid advertising campaigns across multiple platforms — this opportunity is a great fit for you.
 
Key Responsibilities
• Plan, launch, and optimize PPC campaigns across Google Ads, Meta and other performance channels relevant to casino and gaming verticals.
• Manage budgets, bids, and daily campaign pacing to achieve KPIs such as CPA, ROI, and FTDs.
• Analyze campaign performance, identify trends, and provide actionable insights for continuous improvement.
• Conduct A/B testing for creatives, ad copies, and landing pages to improve conversion rates.
• Research competitors and market trends within the iGaming niche.
• Collaborate with design and content teams to develop high-performing ad materials.
• Work with affiliate and CRM teams to ensure campaign alignment with user acquisition goals.
• Maintain compliance with advertising regulations and platform policies for gambling content.
 
Requirements
• Proven experience (1+ years) as a PPC / Media Buyer in the iGaming, casino industry.
• Deep understanding of performance marketing metrics (CTR, CPA, ROAS, LTV, FTD, etc.).
• Hands-on experience with Google Ads, Meta Ads Manager, and other DSPs.
• Strong analytical skills with proficiency in Google Analytics, Voluum, or similar tracking tools.
• Ability to manage multiple campaigns simultaneously across geos and platforms.
Knowledge of compliance and responsible gambling marketing rules.
• Excellent English communication skills (written and spoken) B1+.
• Self-motivated, proactive, and result-driven personality.

We Offer
• Competitive base salary + performance bonuses.
• Flexible working hours and remote work environment.
• Access to premium traffic tools, trackers, and analytics software.
• Growth opportunities within a high-performing team.
• Freedom to test, learn, and scale new ideas.

We look forward to your application!

Trinetix is looking for a skilled Software Architect. 

 
You’ll be part of a dynamic, international team working on large-scale enterprise platforms for a leading U.S.-based client in the consulting and financial services sector. Our mission is to build impactful, high-tech solutions that streamline business operations, enhance efficiency, and drive digital transformation. 

We focus on solving real business challenges—developing robust platforms that support critical decision-making and operational excellence. Our projects span across continents, offering the opportunity to collaborate with top-tier professionals from around the world. Welcome to join a Global Team Driving Real-World Innovation. 

Requirements: 

• 5+ years of commercial software development experience in enterprise-level systems 
• 2+ years of experience as a Software Architect and/or Technical Lead 
• Strong knowledge of algorithms, data structures, and system design 
• Deep understanding of OOP, OOD, OOA, SOLID principles, and architectural design patterns 
• Proven experience designing and evolving architectures using .NET, C#, .NET Core, Web API 
• Strong experience with relational databases (MS SQL Server, PostgreSQL) and data modeling 
• Experience designing and operating cloud-based and cloud-managed solutions 
• Solid understanding of SPA, SOA, REST, and Microservices (MSA) architectures 
• Experience with distributed systems, scalability, fault tolerance, and performance optimization 
• Hands-on experience working in Agile/Scrum teams 
• Experience with CI/CD pipelines and release management processes 
• Experience communicating with technical and non-technical stakeholders from the USA and/or Europe 
• Strong understanding of PoC and MVP creation and validation processes 
• Upper-intermediate level of English or higher 

Nice-to-haves:

• Experience with cloud platforms (Azure preferred, AWS as a plus) 
• Experience with frontend frameworks such as Angular or React (at architectural level) 
• Practical knowledge of DevOps practices and infrastructure-as-code concepts 
• Experience or strong interest in ML/AI-based solutions and their architectural implications 

Responsibilities: 

• Define and own the high-level system architecture for products and major features 
• Design end-to-end technical solutions aligned with business and non-functional requirements 
• Review, validate, and approve architectural and technical solutions with customers 
• Define non-functional requirements (performance, scalability, security, reliability, maintainability) 
• Provide high-level effort estimation for features and architectural initiatives 
• Research, evaluate, and recommend optimal technical approaches and technologies 
• Collaborate with product, engineering, and business stakeholders to align technical and functional requirements 
• Lead architectural changes and ensure system flexibility and long-term sustainability 
• Establish and maintain development and architectural standards 
• Create and maintain architecture documentation and technical guidelines 
• Provide technical leadership and guidance to development teams 
• Monitor technical quality and compliance throughout the development lifecycle 
• Take ownership of key technical decisions and associated risks 
• Communicate architectural decisions and technical topics regularly with the client 

• Drive resolution of complex technical and architectural issues

   

Expected Qualifications:

• Set the technical direction and support your team’s success 
  You guide a small to mid-sized team, making sure everyone works well together and delivers on shared goals and milestones
• Balance hands-on coding with team leadership 
  You contribute technically while helping the team stay focused, organized, and aligned with both project and company priorities
• Foster a strong, collaborative, and inclusive team culture 
  You create an environment where team members grow, share ideas, solve problems together, and feel valued for their contributions

What we offer:

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes 
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

About the Project

A database system designed for client and service management in HIV prevention programs. The system registers visitors, tracks provided services, and generates reports.

Team: Fully Ukrainian, small and supportive team where you'll be the sole QA. The PM and team members are ready to onboard and assist you throughout the process.

Required Qualifications

• 6 months to 1 year of experience in software testing
• Understanding of the full testing cycle and participation in it
• Experience creating test documentation (test cases, checklists, bug reports)
• Knowledge and practical application of basic test design techniques
• Basic knowledge of REST API (request/response structure, status codes)
• Familiarity with main testing types (regression, smoke, sanity)
• Basic knowledge of SQL (ability to write simple SELECT and JOIN queries)
• Understanding of Agile/Scrum principles

Key Responsibilities

• Testing completed functionality and post-bug-fix functionality
• Documenting bugs in Jira
• Creating tasks for developers in Jira
• Gathering requirements from the client
• Supplementing technical specifications with descriptions of functionality being developed
• Supporting the system during the implementation phase, registering bugs, and testing updates

What we offer

• Remote work format
• Paid vacation and sick leaves
• Opportunity to grow into our broader project portfolio (including blockchain projects where English will be required)
• Supportive team environment 

We are looking for a Lead AI Engineer / AI Engineer to build and scale AI-powered solutions for a modern e-commerce project, with a strong focus on Retrieval-Augmented Generation (RAG) and LLM systems. This role combines deep AI expertise with solid software engineering to deliver reliable, high-impact AI features across customer-facing and internal platforms.

Responsibilities: 

• Design, develop, and maintain AI/LLM-based systems for a production e-commerce environment
• Build, optimize, and evolve RAG pipelines, including data ingestion, retrieval, and generation
• Apply strong software engineering practices to ensure code quality, scalability, and maintainability
• Collaborate closely with product and engineering teams to translate e-commerce business needs into AI solutions
• Evaluate and improve model performance, reliability, and cost efficiency
• (For Lead role) Drive technical decisions, define architecture, and mentor team members

Required Skills: 

• Strong software engineering background with experience building production systems
• Deep hands-on experience with Retrieval-Augmented Generation (RAG) frameworks
• Proficiency with AI/ML frameworks such as LangChain, Google ADK, or equivalent
• Strong understanding of LLM behavior, prompt engineering, and evaluation techniques

What We Offer: 

• Opportunity to build AI solutions for a scalable, high-traffic e-commerce product
• High level of ownership and influence on technical and architectural decisions
• Collaboration with a skilled, international engineering team
• Flexible work format and a results-driven culture
• Competitive compensation based on experience and role level
• Clear opportunities for professional growth and leadership development

Let’s start with a hello 👋

If you understand how casino brands really work, know how to hook a mass B2C audience, feel trends before they peak, and think like an arbitrageur — we’re definitely on the same side.

We’re an international company building and scaling B2C online casino products.
Right now, we’re looking for an SMM Manager who will take full ownership of our social media presence, drive engagement, and directly contribute to player acquisition, retention, and loyalty.

Key platforms: Telegram, Instagram, TikTok (optional), Twitter / X.

What you’ll be doing

• Develop and execute a B2C SMM strategy for online casino brands.
• Manage and grow brand accounts on Telegram, Instagram, TikTok, and Twitter/X.
• Create engaging and conversion-focused content:
  • posts and stories,
  • bonus, promo, and tournament announcements,
  • interactive mechanics, contests, giveaways,
  • short-form videos, memes, and trend-based content.
• Build a strong emotional brand image that drives trust and motivation to play.
• Work with the community: comments, DMs, chats, engagement, loyalty.
• Launch SMM activities aimed at deposits, retention, and referral mechanics.
• Prepare briefs for designers and ensure consistent visual style and tone of voice.
• Test new formats, hypotheses, and platforms.
• Analyze performance and impact: engagement rate, reach, audience growth, influence on deposits and LTV.
• Collaborate closely with marketing and media-buying / arbitrage teams.

Who we’re looking for

• 2+ years of experience in SMM, ideally in casino / gambling / betting / crypto / nutra.
• We welcome candidates from traffic arbitrage — if you understand CPA, funnels, and player behavior, you’re a strong fit.
• Solid understanding of B2C audience acquisition and retention.
• Strong sense of trends, memes, and viral mechanics.
• Ability to create content that engages and converts, not just “looks nice”.
• Knowledge of gambling industry specifics and restrictions.
• Data-driven mindset: you see SMM through business and revenue metrics, not vanity metrics.
• Proactive, independent, and growth-oriented.

Nice to have

• Experience working with casino brands or iGaming communities.
• Understanding of affiliate and arbitrage traffic logic.
• Experience with Telegram mechanics, bots, and gamified engagement.

Our client is a large international enterprise operating at scale in the industrial and manufacturing domain, developing and maintaining a modern cloud-based Core platform.

The project focuses on building a new Azure-based cloud solution that supports critical business processes across multiple regions.

The role involves working as part of a Scrum team on designing, developing, and maintaining high-quality, scalable, and maintainable software solutions in Azure, in close collaboration with developers, UX analysts, and other stakeholders.

• Responsibilities:

  • Work together with other Scrum team members on a new cloud solution for the client's Core platform
  • Participate in Scrum planning sessions by analyzing the work to be done
  • Implement new functionality or refactor existing code based on detailed specifications and mock-ups
  • Closely collaborate with other development team members and UX analysts
  • Create technical designs and define the required Azure architecture
  • Support technical decision-making, balancing cost, scalability, and maintainability
  • Write unit tests for newly developed functionality
  • Participate in performing code reviews
  • Report work progress on a daily basis
  • Focus on bug fixing when needed

• Mandatory Skills Description:

  • Master's degree in Software Engineering or equivalent experience
  • At least 6 years of proven expertise in designing and developing high-quality software solutions, with a strong emphasis on maintainability and scalability
  • Solid knowledge of Azure Functions, Azure architecture, and containerization
  • Experience with Azure DevOps is considered a plus
  • Proficient in relevant languages and frameworks, including C#, .NET, SQL, HTML, and related technologies
  • Extensive experience in designing and implementing RESTful web services and APIs
  • Strong analytical mindset with the ability to collaborate and contribute to solution design
  • Capable of working independently while knowing when to escalate or discuss challenges and issues
  • Fluent in English, both spoken and written

Responsibilities

• Own and execute growth & PR strategy for the US market
• Define and evolve positioning, messaging, and brand narrative across Twitter/X and Discord
• Build, launch, and scale Twitter/X and Discord communities from the ground up as core growth channels
• Drive organic audience growth, engagement, and community activation (from 0 to scale)
• Build and manage relationships with US tech, fintech, and startup media
• Secure media coverage, interviews, podcasts, and thought leadership placements
• Support investor and partner visibility through PR initiatives
• Define KPIs, analyze results, and optimize strategy

• Report directly to founders

   

Requirements

Must-have

• 3+ years of experience in Growth / Marketing / PR / Community Growth
• Proven track record working with the US market
• Hands-on experience in growing Twitter/X and/or Discord communities (organic growth)
• Existing network in US media, startup, or tech ecosystem
• Strong understanding of branding, storytelling, and growth channels
• Fluent English (C1 or near-native)

• US-friendly working hours

   

Nice-to-have

• Experience growing communities from 0 to tens/hundreds of thousands
• FinTech / Tech background
• Strong personal brand on Tech / Startup Twitter (X)

• Investor relations or fundraising support

   

Key Skills

• Brand Narrative & Positioning
• PR & Media Relations
• Growth Strategy
• Twitter/X Growth & Visibility
• Discord Community Growth & Management
• Social Media Marketing
• Community Engagement
• Communication Strategy
• Copywriting
• Influencer & KOL Marketing

We offer

• Full ownership of growth & PR
• Direct influence on company growth and valuation
• Close collaboration with founders
• Competitive salary + growth opportunities
• Remote-first environment

The Onboarding Specialist will be responsible for coordinating and executing client onboarding across multiple projects. The role focuses on preparing training materials and knowledge bases, supporting tool setup (CRM/helpdesk), coordinating stakeholders (Sales, Operations, QA, Trainers, Clients), and ensuring smooth project launches.
This position plays a key role in standardizing onboarding processes and improving training quality across WOW24-7 projects.

Requirements:

✔️2+ years of experience in customer support, onboarding, training, or operations (BPO/outsourcing is a strong plus)
✔️Strong organizational and coordination skills
✔️Experience creating documentation/knowledge bases/training materials

✔️Confident written and spoken English (B2+/C1)
✔️Ability to manage multiple projects simultaneously
✔️Experience with CRMs / helpdesks (Zendesk, Gorgias, Intercom, Freshdesk, HubSpot, etc.)
✔️Strong attention to detail and structured thinking
✔️Comfortable working with Google Docs / Sheets / Excel
✔️Proactive mindset and ownership of tasks

Responsibilities:

➖Coordinate client onboarding from contract signing to go-live
➖Prepare and structure knowledge bases and training materials (AcademyOcean / Google Docs)
➖Support CRM/helpdesk setup (channels, access, workflows, integrations)
➖Align onboarding activities with Sales, Operations, QA, Trainers, and Clients
➖Organize and support agent training processes (dedicated, shared, tech-shared teams)
➖Maintain onboarding documentation, templates, and checklists
➖Track onboarding progress, risks, and blockers
➖Participate in improving onboarding standards and internal processes
➖Support handover from onboarding to operations and ensure readiness for production
➖Collect feedback and contribute to continuous improvement

Would be a plus:

✔️Previous experience in BPO / customer support outsourcing
✔️Experience with LMS platforms (AcademyOcean or similar)
✔️Understanding of KPIs, SLAs, and support metrics
✔️Basic technical background (APIs, integrations, SaaS tools)
✔️Experience with Six Sigma/process optimization
✔️Experience working with international clients

Work conditions:

🕙 Standard EU business hours with flexibility when supporting client launches: Monday to Friday, 10:00–18:00;
🌱 2-month probation period with full support from the team to help you quickly dive into the processes;
🏖 18 paid vacation days per year to rest and recharge;
🤒 15 paid sick leave days to cover unforeseen situations;
🤝 An open and friendly team where ideas and initiative are truly valued;
➖Long-term cooperation with paid training period;
🚀Opportunity for growth within the Onboarding Department.

We are looking for a Junior Project Manager to join our growing team in Ukraine.

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across FinTech, MedTech, SaaS, etc.

With years of experience in web and mobile development, UI/UX design, Quality Assurance, AI, and machine learning, we pride ourselves on creating impactful products that drive success for our clients.

Since 2018, we have successfully completed over 250 projects.
Examples of our work across various domains can be found on our website — www.darly.solutions

We leverage cutting-edge technologies to craft powerful, forward-thinking solutions tailored to our clients’ needs. Our team is proficient in a diverse range of tools, including Angular, NestJS, React, Vue, PHP, Ruby, NodeJS, and many others.

Requirements:

- 6+ months of experience as a Project Manager in an outsourcing company
- Solid understanding of PM processes and the Software Development Life Cycle (SDLC)
- Strong sense of responsibility and proactivity
- Open-minded and receptive to new ideas and approaches
- Proven track record of being a fast learner, solutions-oriented, and able to meet deadlines
- Experience working in a high-level collaborative environment with a strong teamwork mentality
- В2 English (spoken, written, and reading comprehension)

Responsibilities:

- Develop project scopes and objectives, involving all relevant stakeholders
- Create detailed work plans that identify and sequence the activities required for successful project completion
- Manage and coordinate project team activities, assign tasks, and ensure adherence to deadlines
- Ensure resource availability and allocation align with project requirements
- Conduct regular risk assessments and implement mitigation strategies
- Proactively resolve issues and troubleshoot emerging problems
- Track project expenses and compare actual costs against the budget, reporting any variances
- Monitor and evaluate deliverables to ensure they meet quality standards and client expectations
- Communicate project status, progress, risks, and issues to stakeholders and senior management
- Manage changes in project scope, schedule, and budget
- Provide leadership, guidance, and motivation to project team members
- Identify opportunities for process improvements and potential project upsell initiatives

Would be a plus:

- Working experience with ClickUp & Notion;
- Pre-sales experience

What we offer:

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- TIght-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
- Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.