Jobs at Djinni

We are looking for a Webflow Developer on a project-based basis to build and maintain our corporate website for a digital services company (AI & Web3).

This is not a full-time and not a part-time role.

Each project has:

• clear scope
• fixed estimate
• fixed delivery timeline

🎯 What We Expect From You

You are not “just a Webflow builder”.

You understand:

• how digital service companies sell
• how UI/UX affects conversion
• how to integrate AI-powered features into websites
• how to work independently without waiting for micro-design fixes

🔧 Core Responsibilities

Website Development

• Build a pixel-perfect corporate website in Webflow
• Convert Figma designs into clean, responsive Webflow layouts
• Independently adjust layouts if small UI/UX improvements are needed
• Ensure high performance, responsiveness, and clean structure

AI & Automation Integration

• Implement AI-powered website chat (trained on company data, cases, services)
• Integrate AI-generated blog content pipelines (articles generated via AI based on relevant sources)
• Understand and work with AI APIs, prompts, and basic automation logic
• Collaborate on AI content workflows (not just static pages)

Content & Blog System

• Set up CMS collections for blogs and case studies
• Support AI-assisted content publishing
• Ensure SEO-friendly structure for articles
• Understand SSR / dynamic content rendering basics

✅ Required Skills & Experience

• Strong Webflow expertise (real production projects)
• Experience building corporate websites for digital / IT / service companies
• Confident Figma → Webflow workflow
• Pixel-perfect mindset
• Solid understanding of UI & UX fundamentals
• Experience integrating AI features (chatbots, content generation, automation)
• Ability to work independently without constant designer supervision
• Clean, structured, maintainable Webflow builds

⭐ Nice-to-Have (Strong Plus)

• Experience working with AI automation tools
• Understanding of how AI-generated content pipelines work
• Experience in SaaS, AI, Web3, or digital agencies
• Basic SEO understanding (structure, metadata, content hierarchy)
• Familiarity with Webflow CMS scaling and performance optimization

📊 KPIs (Per Project)

• Pixel-perfect implementation vs Figma
• Stable and clean Webflow structure
• On-time delivery within agreed scope
• Minimal revision cycles

💰 Compensation

• Project-based payment
• Fixed-price projects preferred after estimation
• Long-term collaboration possible for recurring website & landing page work

📝 How to Apply

Please send:

1. Short CV or profile
2. Webflow portfolio (mandatory)
3. Examples of corporate or service-based websites
4. (Optional but preferred) examples of AI integrations or automation work

We are looking for an experienced IT Recruiter to join our team and manage the full-cycle recruitment process for technical roles. The ideal candidate has a solid understanding of IT profiles, is comfortable working with ATS/CRM systems, and can partner effectively with hiring managers.

Responsibilities

• Manage full-cycle recruitment for IT roles (from intake to offer)
• Source candidates using LinkedIn, job boards, referrals, and internal databases
• Screen resumes and conduct initial interviews to assess technical background and cultural fit
• Collaborate with hiring managers to clarify requirements and hiring priorities
• Maintain accurate and up-to-date candidate data in ATS/CRM systems
• Build and manage talent pipelines for current and future hiring needs
• Coordinate interviews and support candidates throughout the hiring process
• Ensure a positive candidate experience at all stages

• Prepare recruitment reports and track hiring metrics

   

Requirements

• Proven experience as an IT Recruiter or Technical Recruiter
• Understanding of IT roles, technologies, and development stacks
• Hands-on experience working with ATS and CRM systems
• Strong sourcing and candidate evaluation skills
• Excellent communication and stakeholder management skills
• Ability to manage multiple vacancies simultaneously
• Fluent English 

UDS Systems is a Microsoft Solutions Partner specializing in Dynamics 365 CE (CRM), Power Platform, and Azure. Since 2007, we have been cooperating with leading European and US clients across the automotive industry, real estate, IT, finance and other ambitious industries.

We are behind in Microsoft partnership activities and missing:

• Rebates and incentives
• CPOR/DPOR-based revenue
• Leads from Microsoft
• Awareness among Microsoft field teams
• Licensing-driven upsell opportunities

We need a dedicated person to take ownership of licensing, partner relations, co-sell activities, and Microsoft ecosystem collaboration.

Requirements:

• Understanding of Microsoft licensing (Dynamics, Power Platform, Microsoft 365).
• Knowledge of Partner Center, CSP, Incentives, and general Microsoft programs.
• Ability to communicate with resellers, distributors, and Microsoft field teams.
• Strong English (required); Finnish or German is a plus.
• Proactive and independent.
• High personal reputation and professionalism.
• Strong communication skills.
• Analytical thinking and structured approach.

Your responsibilities will include:

1. Licensing Ownership

• Understand Dynamics 365, Power Platform, and M365 licensing models.
• Advise sales and delivery teams on proper license combinations.
• Support customers with licensing optimization, renewals, and upgrades.
• Create license offers for clients and handle exceptions/escalations.

2. Microsoft Partner Program & Incentives

• Maintain our Microsoft partner profile: competencies, specializations, score.
• Track available promotions, incentives, discounts, and rebates.
• Register CPOR/DPOR associations and ensure we receive corresponding benefits.
• Monitor changes in the Partner Center ecosystem.

3. Business Development via Microsoft

• Build relationships with Microsoft representatives in Finland, Germany, Baltics, and other EU regions.
• Participate in Microsoft lead-generation programs and events.
• Register deals to secure discounts and co-sell eligibility.
• Present our company portfolio to Microsoft sellers to gain visibility.

4. Customer Development

• Monitor current customers’ license usage and identify expansion opportunities.
• Upsell additional Microsoft products based on usage trends.

5. Internal Coordination

• Provide quick licensing answers to pre-sales and project teams.

We offer the following benefits:

• Remote cooperation with flexible working hours.
• Partial reimbursement for training and courses: 50% coverage of the cost of training courses, conferences by the company.
• Covering Microsoft certifications costs.
• Health insurance program after probation period.
• Paid vacation and sick leaves.
• Personal development plan.
• Regular performance reviews and possible salary reviews.
• ⁠Massage at the office with a discount for employees.
• Awesome corporate culture and colleagues with the strong UDS values: openness, expertise and development, stability and support, opportunities, and individual approach.

More details about UDS:

Our website: uds.systems

Instagram:

— about office life: www.instagram.com/uds.systems_office

— business page: www.instagram.com/uds.systems

​Winstars.AI is a research and development center comprising scientists, engineers, and visionaries dedicated to leveraging advanced technologies to enhance global efficiency and security. 

We are looking for a highly skilled Senior MLOps Specialist with expertise in Python, cloud computing, machine learning, and large-scale data processing.

THAT WOULD BE WONDERFUL IF YOU HAVE:

• Hands-on experience with AWS services such as S3, AWS Batch, EC2, and Lambda for processing large-scale data.
• Experience in building and deploying scalable MLOps pipelines, including model deployment, versioning, and experiment tracking (e.g., using ClearML or similar tools).
• Proficiency in Python, with solid knowledge of libraries and frameworks used for data processing and machine learning.
• Expertise in automating data ingestion and quality control (QC) processes, specifically with medical data formats like DICOM, C-Arm images, and radiology reports.
• Experience in distributed data processing on platforms like AWS Batch (Spot) for large-scale processing and predictions.
• Familiarity with PostgreSQL for storing and managing metadata, and building services for metadata enrichment and prediction results.
• Experience working with regulatory frameworks such as FDA-compliant environments (21 CFR Part 11) and handling HIPAA/PHI data in accordance with industry standards.
• Strong understanding of data governance, access control, and audit trails, especially in clinical and healthcare-related environments.
• Upper-intermediate+ in English;

WOULD BE A PLUS:

• Active Kaggle participation;
• Experience in Computer Vision

Altss is building a proprietary intelligence platform focused on alternative asset classes. Clear documentation, structured knowledge, and credible written material are core to how we operate — internally and externally.

This role sits at the intersection of research, product, and communication and owns how complex information is structured, explained, and presented.

What you will do

• Write and maintain long-form research content (blogs, insights, analytical articles)
• Draft and structure internal documentation (concepts, workflows, explanations)
• Build and maintain glossary and taxonomy pages with consistent definitions
• Create case studies that clearly explain problems, approaches, and outcomes
• Draft presentation decks (research summaries, product narratives, internal docs)
• Turn complex, technical, or analytical input into clear, structured writing
• Edit and standardize existing content for clarity, consistency, and accuracy
• Collaborate closely with research and product teams to capture domain knowledge

Who we’re looking for

• Excellent technical and analytical writing skills
• Ability to structure information logically (frameworks, definitions, hierarchies)
• Comfortable working across external content and internal documentation
• Strong editorial judgment and attention to detail
• Excellent written English (C1+)

Nice to have

• Experience writing technical documentation or research content
• Familiarity with financial, data, SaaS, or intelligence products
• Experience building glossaries, taxonomies, or knowledge bases
• Ability to work with subject-matter experts and extract clarity from ambiguity
• Basic understanding of data or technical systems (no coding required)

How success is measured

• Clarity and structure of published and internal content
• Consistency of terminology across glossary, taxonomy, and documents
• Reduction in ambiguity or re-explanation needs internally
• Usability of case studies and decks for internal and external use
• Ability to independently own complex documentation initiatives

Required skills / experience

• Technical or research writing — 3+ years
• Documentation and knowledge structuring — 2+ years
• Long-form and structured writing — 2+ years
• English — C1+ required

Why strong candidates like this role

• High-ownership writing role with real impact
• Serious, research-grade content (no fluff)
• Opportunity to define a long-term knowledge system
• Close collaboration with senior research and product stakeholders

We are looking for an experienced HR People Partner to become a trusted partner for the business and employees, ensuring effective people management and continuous development of HR processes within the company.
 

Responsibilities:

• Accompanying and supporting employees throughout the entire employee lifecycle, from pre-boarding to offboarding.
• Partnering with department heads on team building, development, and performance improvement.
• Administration and continuous improvement of key HR processes, including:
  • pre-boarding and onboarding;
  • probation period management;
  • regular 1:1 meetings;
  • performance reviews;
  • compensation and salary reviews;
  • employee retention initiatives;
  • offboarding processes.
• Monitoring employee engagement and satisfaction levels, identifying risks and improvement areas.
• Supporting employee training, development, and professional growth initiatives.
• Resolving HR-related issues connected with internal processes, organizational changes, and scaling.
• Analyzing, improving, and implementing internal HR processes, policies, and best practices.
• Maintaining a positive, transparent, and productive team climate.
   

Requirements:

• At least 3 years of experience in an HR People Partner role or a similar position (HR Business Partner).
• Strong communication skills with the ability to interact effectively with managers and employees at all levels.
• Solid understanding of performance management, talent development, and employee motivation principles.
• Hands-on experience in implementing and managing key HR processes: onboarding, probation period completion, 1:1 meetings, performance reviews, salary reviews, retention, and offboarding.
• Experience in building, optimizing, and scaling HR processes.
• Ability to build effective internal communication, resolve conflicts, and maintain a healthy team environment.
• Flexibility and ability to quickly adapt to changes in a dynamic environment.
• High level of empathy and strong listening skills to understand team needs.
• Strong organizational skills with the ability to plan and structure work effectively.
• Proactive, curious, and solution-oriented mindset.
   

We offer:

• 30 day off — we value rest and recreation.
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station). Hybrid format: 3 days working from the office and 2 days remotely.
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

Required Experience:

• Strong experience with modern React patterns (hooks, context, custom hooks)
• Experience with Supabase or similar BaaS platforms (Firebase, AWS Amplify)
• Proficiency with Tailwind CSS
• RESTful API integration experience
• AI/ML integration experience
  
  We offer:
• Cooperation with a stable company with well-established processes and a positive atmosphere
• Experience in project management of different levels of complexity, methodology, and approaches
• Flexible schedule: Mon-Fri (8 hours a day)
• 18 days of paid vacation; 15 days sick leave
• A decent level of remuneration with regular reviews of the results of cooperation
• Extensive loyalty program 

PayDo is a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada and MFSA in Malta, operates in 150 countries and over 25 industries. The company was founded in 2017 with 2 offices in London and Malta. We work with B2B/B2C models. Our platform provides innovative payment solutions, including multicurrency IBAN accounts, merchant services, mass payments, and virtual and plastic cards across the UK, EU, Canada, and globally.  

We're seeking a skilled specialist who shares our passion for building a high-performing team in a fast-changing environment.

🧩 What you'll Be Doing:
– Proactively source and identify qualified candidates for open positions across various departments and positions
– Utilise a variety of sourcing techniques, including Boolean searches, social media platforms, professional networks, online databases etc.
– Craft compelling outreach messages that generate interest among potential candidates
– Build and maintain relationships with potential and existing candidates, keeping them engaged throughout the recruitment process
– Pre-screen candidates to assess their skills and experience, ensuring they align with the job requirements and are culture-fit
– Collaborate with TA Specialists to understand the needs and expectations for each role
– Contribute to the development and implementation of sourcing strategies and initiatives
– Maintain accurate and organised records of all sourcing activities and candidate interactions
– Conduct pre-screening calls with the candidates upon request

🧠 What we’re looking for:
– Minimum 1 year of experience as a Sourcer/Researcher in IT 
– Experience sourcing candidates across Europe
– Strong command of modern sourcing methods (Boolean, X-Ray, social networks, telegram channels, professional communities and etc)
– Strong copywriting skills for personalized candidate outreach.
– Excellent communication and interpersonal skills
– Ability to work independently and manage multiple tasks simultaneously
– Proactive, resourceful, and results-oriented with a strong sense of urgency
– Experience with Applicant Tracking Systems
–  English level — Intermediate.

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.

• Solve problems quickly with practical solutions.

   

What we offer: 

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth –  get your goals and career plan.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays – rest days tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

We are looking for an Information Security Compliance Manager to join our teams!

📌 Requirements

— 5+ years of experience in Information Security, GRC, or Compliance roles within regulated industries (iGaming, fintech, payments, or similar)
— Proven hands-on experience with information security frameworks and standards such as ISO/IEC 27001 and/or PCI DSS
— Practical knowledge of GLI standards and requirements applicable to iGaming platforms and gaming systems
— Strong understanding of regulatory-driven security and compliance environments
— Experience leading and managing a GRC or security compliance team (2–5 specialists), including task prioritization, performance management, and mentoring
— Proven ability to manage security audits, certifications, and interactions with external auditors, testing laboratories, and regulators
— Practical experience with risk management, policy development, and control governance
— Experience working with cloud-based environments and modern technology stacks
— Strong documentation, analytical, and stakeholder communication skills
— Ability to operate independently, take ownership, and scale compliance processes in a fast-paced, multi-jurisdiction environment

⭐ Will be a plus

— Experience working in iGaming B2C or B2B platforms
— Previous participation in AGCO/Ontario, MGA, UKGC licensing projects
— Hands-on experience with GLI-19 / GLI-33 compliance
— Experience implementing or maintaining ISO 27001 ISMS end-to-end
— Certifications: ISO 27001 Lead Implementer / Lead Auditor, CISM, CISA, CRISC, PCI ISA / PCIP
— Experience supporting SOC 2 Type II or PCI DSS assessments
— Knowledge of responsible gambling controls and player protection requirements
— Experience building documentation frameworks (Confluence, data flows, diagrams)
— Familiarity with Jira workflows for compliance, audits, and evidence tracking
— Understanding of DevSecOps and security testing practices

💭 Soft Skills

— Strong communication skills with both technical and non-technical stakeholders
— Ability to translate regulatory and legal requirements into clear technical tasks
— High level of ownership, structure, and attention to detail
— Strong analytical and documentation skills
— Ability to manage multiple concurrent audits and compliance initiatives
— Proactive problem-solving mindset and ability to challenge assumptions
— Ability to work cross-functionally with Product, Engineering, DevOps, Security, and Legal
— Resilience and ability to work in a fast-paced, high-growth environment
— Excellent English, written and spoken

📌 Responsibilities

— Own and manage information security compliance across the iGaming business, including ISO/IEC 27001, PCI DSS, and applicable GLI standards
— Define, maintain, and continuously improve the GRC framework, including security policies, risk management processes, and control governance
— Lead and coordinate information security audits, certifications, and regulatory or laboratory assessments
— Manage and develop a small Security Compliance team, ensuring effective delivery of compliance and audit activities
— Oversee third-party and vendor security compliance, including payment providers, game providers, and technology partners
— Ensure security and compliance requirements are embedded into products, platforms, and operational processes
— Oversee security incident handling from a compliance, audit, and regulatory reporting perspective

We’re currently looking for a Product Manager to join the product SaaS team at G-MOS — a product from the Promodo ecosystem.

G-MOS is a SaaS platform that helps businesses scale Google Ads through automation and smart product workflows. We’re looking for a Product Manager with hands-on PPC experience who wants to build next-generation products for performance marketers and e-commerce businesses.

We're looking for:

Must-have qualifications:

• 2+ years of experience in Product Management
• Hands-on PPC experience: Google Ads — must; Meta Ads, Amazon Ads, Bol.com Ads — nice to have
• Strong experience in product roadmapping and planning, including defining product vision and aligning it with business goals
• Proven skills in backlog management and prioritization, ensuring clarity, focus, and value-driven delivery
• Hands-on experience across the full product lifecycle, from product discovery and validation to delivery and launch
• Excellent stakeholder communication skills, with the ability to align expectations and collaborate effectively across teams
• English B2+ (spoken & written)
• Strong desire to build next-generation products
• Interest in AI: you regularly test new AI features and tools and understand where they add value

This role is a great match if you:

• Understand how PPC specialists work and think
• Can translate business and user needs into clear product solutions
• Care about usability, scalability, and measurable impact
• You’re comfortable working in a fast-growing, product-driven SaaS team

Key responsibilities:

• Work closely with the development team, marketing, and CEO
• Run customer development (custdev) interviews and gather continuous feedback
• Conduct market and competitive research
• Define and own the product roadmap and backlog
• Write clear product requirements (PRDs, user stories, acceptance criteria)
• Build new features and optimize existing workflows, including AI-powered ones
• Improve the current product UX in collaboration with design and development
• Contribute to and evolve the long-term product development vision

What we offer:

• fully remote setup: Monday-Friday, 9:00/10:00-18:00/19:00 (Kyiv time);
• work with a SaaS product in the active scaling phase, with proven product — market fit and a clear value proposition for customers;
• fast professional growth opportunities;
• close collaboration with a strong, experienced team, where your ideas and initiatives genuinely shape processes;
• timely and transparent compensation;
• paid vacation and sick leave — we support a healthy work—life balance and believe that rest and recovery are just as important as results.

Apply now and join the team!

PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions and innovative products.

We ensure certification and licensing of our products, providing customers and partners of the holding company with high-quality and reliable solutions.

The holding’s headquarters is located in Cyprus.

We’re looking for a sharp and driven Data Analyst to join our team!

Responsibilities:

• Research and prepare data with SQL;
• Build efficient and optimised queries (aggregating views, tables etc);
• Create dashboards for product and cashdesk teams;
• Brainstorm how to make things better and share your findings with team, because your view is valuable and may help or impact whole company.

Requirements:

• Experience with BI tools (Tableau preferably), may attach a screenshot of one of your dashboards;
• Strong SQL and complex queries optimisation;
• Understanding raw transactional data and experience in converting them intro aggregated product metrics for further analysis;
• Be active person with burning desire to learn new tools, passion to analytics and friendly work in team.

What are the conditions and bonuses?

🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the holding standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;

🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

Responsibilities

• Build and maintain clean, efficient, and scalable code
• Develop backend APIs and user-focused frontends
• Ensure performance, quality, and reliability of applications
• Identify and fix bugs and performance issues
• Maintain code quality and internal standards
   

Requirements

• Strong experience with React.js, Node.js, and TypeScript
• Solid understanding of backend development and frontend best practices
• Experience with testing frameworks
• Good Computer Science fundamentals
   

Nice to have

• Experience with Next.js, AWS/GCP, Kubernetes
• Knowledge of CI/CD, Redux, Responsive Web Design
   

What we offer

• Fully remote work
• Salary in USD
• Flexible schedule
• International team
• Fast and simple hiring process
   

We’re a great match if

• You take ownership and care about code quality
• You enjoy working across frontend and backend
• You like teamwork and sharing ideas

PayDo is a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada and MFSA in Malta, operates in 150 countries and over 25 industries. The company was founded in 2017 with 2 offices in London and Malta. We work with B2B/B2C models. Our platform provides innovative payment solutions, including multicurrency IBAN accounts, merchant services, mass payments, and virtual and plastic cards across the UK, EU, Canada, and globally.  

🚀 About the Role
As a Middle–Senior TA Specialist, you’ll be responsible for managing end-to-end recruitment for a range of non-technical positions (from Junior to C-Level) across multiple departments: Customer Support, Compliance, Sales, Marketing, Finance, Legal, Product, and more.
We’re looking for someone mature, fast-thinking, and resourceful — someone who thrives in change, partners effectively with hiring managers, and genuinely cares about both process and results.
   

🧩 What You'll Be Doing

• Lead full-cycle hiring processes: sourcing, screening, interviews, offers
• Act as a strategic hiring partner to managers — understand business needs and advise on recruitment strategies
• Source proactively, using creative and data-driven methods
• Assess candidates not just on skills, but culture fit and potential
• Be involved in refining our ATS setup — from process optimization to templates, reporting, and resource structuring
• Conduct reference checks with professionalism and care
• Actively contribute to process improvements and policy updates
• Take initiative on TA projects (shaping interview process standards and role-specific scorecards, leading internal workshops or knowledge-sharing sessions, helping define our employer brand across different markets)
• Stay aware of labor market trends in key regions (especially EMEA, UK, Malta)
• Serve as a mentor to junior recruiters: give feedback, share best practices, and support their growth into confident full-cycle specialists
   

🧠 What We’re Looking For

• 3+ years of experience in Talent Acquisition, with a focus on non-tech roles
• Experience recruiting across multiple regions in Europe;
• Excellent communication, especially in English (B1+)
• Attention to detail in writing, outreach, and scheduling;
• Strong ownership mindset — taking initiative and solving problems independently
• Thrives in ambiguity, adaptable to changing priorities
• Comfortable working in a fast-paced, international environment

What we offer: 

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth –  get your goals and career plan.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays – rest days tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

To support the organic growth and a highly acquisitive agenda, Team Internet is looking for an ambitious Customer Support Consultant (Level 1) to join its Customer Success Department.

This is an exciting and varied opportunity to gain wider skills and participate in the future growth of this group.

Responsibilities:
 

Technical Support (Domains / DNS / SSL)

• Provide technical support for domain registration, transfers, verification, owner changes/trades, DNS, and SSL certificates
• Handle various ccTLDs and gTLDs
• Manage inquiries via phone, live chat, and Zendesk ticketing system
• Work in a high-volume, fast-paced environment
• Ensure timely and accurate resolution of customer requests
   

Requirements / Experience:

• Relevant experience in Customer/Client/Technical Support, preferably in domain/hosting (CNR) area
• Candidates with prior experience in domain/hosting support will be given preference due to the complexity of processes and products
• English: Minimum B1+ (conversational)
   

Work Schedule:

• Monday–Friday
• One morning shift per week: 09:00–17:00
• One evening shift per week: 11:00–19:00
• Other days: 8-hour shifts with flexible start time between 08:00–12:00
• Supportive management and team environment
• Internal onboarding and continuous training
   

Workload:

• Respond to ~3–6 customer calls per day (team total up to ~20 calls/day)
• Provide support via ~1–6 live chats per shift (team-wide volume: 15–30 chats/day)
• Operate in a high-load environment with multiple systems and products

Meetings:

• At least 4 meetings per week:
• 2 team support meetings for updates
• 2 ticket review sessions for complex cases with manager and colleagues

___________


 

Q&A

Does the job come with a probation period?

Yes, there is a 3-month probation period.

What is the expected work schedule?

Full-time, flexible. You can work remotely or choose a hybrid mode (on-site in the Lviv office + remote).
 

Social Package & Benefits:
 

• Full medical insurance
• MacBook & accessories
• English lessons
• Accountant assistance
• Minimal bureaucracy and formalities — focus on synergy and effective communication
• 20 vacation days
• 7 unconfirmed sick days

Hiring process:

1. Screening call with Recruiter (soft skills interview) ~ 15 min
2. Interview with a Manager from Team Internet ~30 min

Solution Architect 

We are seeking a Solution Architect to design and drive scalable, cloud-native solutions that support fleet optimization and operational efficiency across a large-scale vehicle network of 46,000+ assets in 545+ locations. You will own the end-to-end solution architecture, partnering closely with product, engineering, data, and business stakeholders to translate complex business requirements into secure, high-performing systems deployed on AWS. 
 

Requirements 

• 8+ years of experience in software engineering, with at least 4+ years in solution or system architecture roles 
• Proven experience designing and delivering enterprise-scale, distributed systems 
• Deep expertise in AWS architecture, including VPC, ECS/Fargate, API Gateway, Lambda, Step Functions, EventBridge, SNS/SQS, ALB, and CloudFront 
• Strong experience designing microservices and event-driven architectures 
• Hands-on expertise in data platform architecture, including Snowflake (architecture, RBAC/ABAC, performance optimization), S3-based data lakes, Apache Iceberg, and real-time CDC patterns (AWS DMS, Debezium) 
• Solid understanding of security and compliance, including IAM, enterprise SSO, KMS, Secrets Manager, WAF, SOC 2 controls, and data residency requirements (e.g., PIPEDA) 
• Experience with Infrastructure as Code (Terraform or CloudFormation) 
• Experience designing and supporting CI/CD pipelines (CodePipeline, GitHub Actions, or similar) 
• Strong communication skills with the ability to align technical solutions with business objectives 
• AWS Solutions Architect certification (Professional preferred) 
   

Nice-to-haves 

• Experience designing and operating ML platforms using SageMaker (Pipelines, Feature Store, Model Monitor, Endpoints) 
• Familiarity with Amazon Bedrock and GenAI integration patterns 
• Strong understanding of MLOps best practices and production ML lifecycles 
• Experience with integration patterns, including REST and GraphQL APIs (OpenAPI 3.0) 
• Knowledge of asynchronous messaging, saga patterns, circuit breakers, and resiliency design 
• Experience with observability and monitoring tools (CloudWatch, X-Ray, OpenTelemetry, APM dashboards) 
• Hands-on experience with cost optimization and FinOps practices (Trusted Advisor, Cost Explorer) 

Core Responsibilities 

• Design and own the end-to-end solution architecture for the Fleet Cascading & Optimization Platform 
• Define and evolve a cloud-native microservices architecture on AWS using ECS/Fargate, API Gateway, Lambda, and event-driven services (EventBridge, SNS/SQS) 
• Architect and govern the data platform, including Snowflake data warehouse, S3-based data lake (Apache Iceberg), CDC pipelines, and ETL/ELT workflows 
• Define and enforce data access and security models, including RBAC/ABAC and enterprise governance standards 
• Design the ML platform architecture, including SageMaker pipelines, Feature Store, Model Registry, and Bedrock-based GenAI integrations 
• Lead the enterprise integration strategy for systems such as Hexagon, Salesforce, and JD Edwards using APIs, CDC, and ETL patterns 
• Drive architectural decisions around scalability, availability, performance, security, compliance, and cost efficiency 
• Partner with engineering teams to guide implementation and ensure architectural alignment 
• Communicate architectural decisions, trade-offs, and roadmaps to technical and non-technical stakeholders 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

About Us 

Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world. 

Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture. 

Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics. 

To learn more about how we collect, process, and store your personal data, please review our Privacy Notice: https://www.trinetix.com/corporate-policies/privacy-notice