Jobs at Djinni

We are currently seeking an entry-level specialist to join our team as a Community Manager and work with a product focused on crowdsourced software testing.

Qualifications for this position include:
● English fluency in high-level is essential, both verbal and written
● Good level of theoretical knowledge of mobile testing
● Some experience with community management, marketing or advertising
● Knowledge of Excel is a requirement
● A highly competitive and self-driven sense of motivation and willingness to work during flexible hours
● Ability to handle multiple tasks simultaneously
● Excellent communication skills.

Nice to have:
● Work experience as a QA engineer.

We offer:
● А place with friendly environment where you can reach your full potential and grow your career
● Flexible work schedules.
● Social package: paid sick leave and vacation.
● English courses, medical insurance, legal support, etc.

This person main responsibility is:
● Manage a large community (crowdsourcing) of existing global and freelance software testers and responsible to recruit new community members and maintain the relationship while making them feel belong and appreciated.

Responsibilities for this position include:
● Responsible for managing community’s relations, recruit new testers, signup process, communicate their duties and work flow, provide initial training on our system, and then train the QA testers on how to perform their duties.
● Responsible for assigning a team of testers to a specific test project and coordinate their work
● Create monthly reports regarding tester’s activity and payments
● Work closely with the project managers and sales managers to ensure the test process, methodologies and tools are applied appropriately during the test session.

Про проєкт

Ubertesters is a software development company and the provider of a community of on-demand, global, professional testers with devices to help companies support their mobile testing needs. The company also offers a cloud-based, mobile app testing tool to help companies manage their mobile testing process and in-house QA teams.

Required tech stack:
-TypeScript
-Node.js
-React & React Native
-Experience with microservices and event-driven architecture
-Cloud platforms (GCP or AWS)

We offer:

• Cooperation with a stable company with well-established processes and a positive atmosphere
• Experience in project management of different levels of complexity, methodology, and approaches
• Flexible schedule: Mon-Fri (8 hours a day)
• 18 days of paid vacation; 15 days sick leave
• A decent level of remuneration with regular reviews of the results of cooperation
• Extensive loyalty program 

Requirements

Total of 5+ years of development/design experience with a minimum of 5 years experience in Big Data technologies on-prem or on cloud.
Experience with architecting, building, implementing and managing Big Data platforms On Cloud, covering ingestion (Batch and Real time), processing (Batch and Realtime), Polyglot Storage, Data Analytics and Data Access
Good understanding of Data Governance, Data Security, Data Compliance, Data Quality, Meta Data Management, Master Data Management, Data Catalog
Proven understanding and demonstrable implementation experience of big data platform technologies on cloud (AWS and Azure) including surrounding services like IAM, SSO, Cluster monitoring, Log Analytics etc
Experience working with Enterprise Data Warehouse technologies, Multi-Dimensional Data Modeling, Data Architectures or other work related to the construction of enterprise data assets
Strong Experience implementing ETL/ELT processes and building data pipelines including workflow management, job scheduling and monitoring
Experience building stream-processing systems, using solutions such as Apache Spark, Databricks, Kafka etc…
Experience with Spark/Databricks technology is a must
Experience with Big Data querying tools
Solid skills in Python
Strong experience with data modelling and schema design
Strong SQL programming background
Excellent interpersonal and teamwork skills
Experience to drive solution/enterprise-level architecture, collaborate with other tech leads
Strong problem solving, troubleshooting and analysis skills
Experience working in a geographically distributed team
Experience with leading and mentorship of other team members
Good knowledge of Agile Scrum
Good communication skills

 #LI-OE1

#LI-Remote

Job responsibilities

Work directly with the Client teams to understand the requirements/needs and rapidly prototype data and analytics solutions based upon business requirements
Design, implement and manage large scale data platform/applications including ingestion, processing, storage, data access, data governance capabilities and related infrastructure
Support Design and development of solutions for the deployment of data analytics notebooks, tools, dashboards and reports to various stakeholders
Communication with Product/DevOps/Development/QA team
Architect data pipelines and ETL/ELT processes to connect with various data sources
Design and maintain enterprise data warehouse models
Take part in the performance optimization processes
Guide on research activities (PoC) if necessary
Manage cloud based data & analytics platform
Establishing best practices with CICD under BigData scope

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

Development of multiple AI Agents for internal functions of the large international enterprise.

#LI-

Requirements

• Mathematician or relevant education 
• Good understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, GBM, xGBoost , etc
• Practical experience with data mining and data visualization
• Python development experience 1+ years
• Good applied statistics skills, such as distributions, statistical testing, regression, etc. 

Nice to have:

• Practical experience with Rest API (Flask, Tornado)
• Practical experience with Tensorflow
• Experience with MapReduce, Hadoop, Spark
• Familiarity with Scala, Java 

Job responsibilities

• Undertaking data collection, preprocessing and analysis
• Analyze large amounts of information to discover trends and patterns
• Building models to address business problems
• Presenting information using data visualization techniques
• Collaborate with engineering and product development teams

Do you enjoy turning complex datasets into clear, actionable insights that drive strategic decisions? Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are looking for a Senior Business Data Analyst with strong Business Analysis expertise to join an internal company project. This is a hybrid-friendly role with flexibility for remote work. In this role, you will contribute to the evolution of our Data Platform, helping transform raw data into meaningful insights and analytical products.

You will work at the intersection of data analytics, business analysis, and product thinking, collaborating closely with stakeholders to understand business needs, define analytical requirements, and deliver dashboards and insights that support strategic decision-making. This role is ideal for someone who enjoys working with data, building dashboards, exploring patterns, and translating business questions into analytical solutions.

Why join us? You will be part of a collaborative environment with cutting-edge tools, professional growth opportunities, and a culture that values innovation and ownership.

Responsibilities:
 

• Work closely with stakeholders to understand business questions and translate them into analytical requirements
• Explore datasets and identify trends, anomalies, and opportunities for improvement
• Design and build dashboards and analytical reports using Apache Superset, Power BI, or Tableau
• Create prototypes of analytical reports and visualizations to validate ideas before development
• Collaborate with Data Engineers to define data requirements and improve data structures
• Contribute to the evolution of the Data Platform and reporting ecosystem
• Help stakeholders interpret data and make informed decisions
• Facilitate discussions around metrics, KPIs, and data quality
• Prepare documentation and conduct demo sessions for stakeholders

Requirements:
 

• 4–5+ years of professional experience as a Data Analyst or Business/Data Analyst
• SQL skills and experience working with complex datasets
• Practical experience with BI tools (Superset, Power BI, Tableau)
• Experience building analytical dashboards and reports
• Understanding of data modeling principles
• Experience working with data warehouses or analytical data platforms
• Strong analytical and problem-solving skills
• Experience analyzing business processes and documenting requirements and solution designs
• Experience working in Agile environments (Scrum)
• Upper-Intermediate level of English

Will be a plus:

• Experience participating in DWH / analytical layer development
• Ability to independently create dashboard prototypes or analytical POCs
• Experience translating business problems into data-driven insights

Personal Profile:

• Strong analytical mindset and curiosity
• Ability to bridge business questions and data solutions
• Proactive approach to problem-solving
• Ability to communicate complex insights in a clear and structured way
• Comfortable working with uncertainty and evolving requirements

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior Java Engineer to join our dynamic team on a full-time basis.

Project Overview:
The project focuses on developing and maintaining high-load, mission-critical banking systems that require high availability, performance, and reliability. The engineer will be involved in the full software development lifecycle and will work on building high-volume, low-latency applications for critical systems.

Key Responsibilities:
Design and develop high-volume, low-latency applications for mission-critical systems
Participate in all phases of the software development lifecycle
Write well-designed, testable, and efficient code
Ensure solutions comply with architectural and technical specifications
Prepare and produce releases of software components
Support continuous improvement by researching and proposing new technologies and approaches

Required Experience & Skills
5+ years of professional software development experience
Strong experience with Java / Java EE development
Experience with Spring Framework
Strong knowledge of relational databases, SQL, and ORM technologies (JPA2, Hibernate)
Solid understanding of object-oriented design and design patterns
Deep understanding of Java/JEE internals (classloading, memory management, transaction management, etc.)
Experience with web frameworks such as JSF, Wicket, GWT, or Spring MVC
Experience with Test-Driven Development (TDD)
Experience working with high-load systems

Ability to visit the client’s office in Tbilisi, Georgia
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

Description

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Principal / Lead C++ Systems Engineer — Remote Desktop / WebRTC / VDI to join our dynamic team on a full-time basis.

We need a senior hands-on engineer to lead the design and implementation of a cross-platform remote desktop client built on top of an RDP-compatible/open-source foundation and optimized for real-time audio/video collaboration inside VDI environments. The role combines protocol engineering, multimedia optimization, desktop client development, networking/tunneling, and technical leadership.

Responsibilities

• Define the client architecture and technical roadmap
• Lead implementation of an RDP-compatible client with enhanced media and collaboration behavior
• Design and validate a strategy for audio/video optimization, redirection, compression, and additional data channels
• Own integration with tunnelled VDI connectivity and endpoint device handling
• Build proof-of-concepts and de-risk the hardest items early: media path, Teams/Zoom/Meet behavior, reconnect/session resilience
• Set coding standards, review architecture, and guide 2–4 implementation engineers
• Deliver executable, source code, documentation, and knowledge transfer at project close

Requirements

• 8–12+ years in C/C++ systems engineering
• Proven delivery of desktop client software on at least two of: Windows, Linux, macOS
• Strong background in real-time communications: WebRTC, VoIP, RTP/RTCP, SRTP, ICE/TURN, jitter/latency handling
• Experience with low-latency audio/video pipelines and media troubleshooting in constrained network conditions
• Experience with remote display / virtualization / VDI / thin client / protocol products
• Ability to work close to the protocol layer: transport, channels, device redirection, compression, session management
• Experience integrating or modifying open-source infrastructure and contributing back upstream when needed
• Strong performance mindset: CPU/GPU usage, memory footprint, startup time, reconnect behavior, QoS under packet loss

Will be a plus

• Direct experience with FreeRDP, RDP internals, virtual channels, or adjacent stacks
• Experience with media redirection/offload in VDI or thin-client products
• Deep knowledge of Windows audio/video stack, plus at least one of CoreAudio/macOS or PulseAudio/PipeWire/Linux
• Background in Qt or another mature cross-platform desktop UI framework
• Experience with FFmpeg, GStreamer, libwebrtc, hardware acceleration, echo cancellation, and device routing
• Security experience around secure transport, auth flows, certificate handling, sandboxing, and protocol hardening

Junior Sales Recruiter (fully remote)

We are an American recruiting company with more than 30 years of success in the US recruiting market. As the IT market keeps growing, we are looking to expand our talented international team of Recruiters.

What you’ll do

This is a communication-driven role that combines recruiting and sales activities. Your typical day includes:

• Proactive calling to identify qualified candidates among the ones selected by our sourcing team
• Interviewing candidates and preparing their documents
• Coaching candidates before interviews with our clients
• Conducting follow-ups after interviews
• Extending job offers and supporting candidates through the offer process

What you need

• Upper-Intermediate English or higher
• Good communication skills. Most of your day is going to be spent communicating: the better you can demonstrate your ability to listen, explain different roles and negotiate, the better results you will get
• Self-motivation and the ability to stay consistent in a remote environment
• Goal-oriented mindset - you like measurable achievements
• Availability to work Monday through Friday, from 3 pm till midnight Kyiv time (8 hours of work with a 1-hour break)
• Personal laptop or PC (corporate laptop provided after 6 months)

What you’ll get

• Base salary + performance-based commissions (no caps)
• Remote job in your comfortable place
• Paid, hands-on training from day one
• Internet reimbursement
• Ongoing online training programs and paid seminars/webinars
• Corporate wellness program (gym membership, massage therapy, etc.)
• Benefits package (paid vacation, holidays, sick time off, parental leave)

We hope to see you soon!

Requirements:
 

• 5+ years of commercial experience with Rust;
• experience with async Rust (Tokio or similar runtimes), competitiveness;
• strong background in distributed systems and high-load backend architectures (message brokers, streaming, microservices);
• hands-on experience with gRPC (services, clients, interceptors, authentication, networking);
• solid understanding of cloud-native environments, including AWS and Kubernetes (developer level);
• experience with authorization and security systems, including RBAC/ABAC, token-based authentication, claims, and permissions;
• English B2+, clear written & verbal client communication.

Nice to have:
 

• experience with DSLs, compilers, interpreters, or code generation;
• hands-on experience with Kafka, especially in AWS MSK environments;
• experience with GraphQL (server-side);
• background in stream processing / data pipelines (e.g., Kafka Streams, Flink, or similar systems);
• previous experience in startups or greenfield core products.

Responsibilities:
 

• Design, implement, and evolve the core Rust platform powering a mission-critical data integration system;
• Develop and maintain fine-grained authorization models across control plane, data plane, and API layers;
• Contribute to the evolution of the internal DSL and compiler;
• Design and enhance the transport layer based on gRPC;
• Implement and maintain a GraphQL API layer on top of existing gRPC-based services;
• Lead and support the migration from Kafka (Strimzi on Kubernetes) to AWS MSK, ensuring reliability and minimal downtime;
• Develop and optimize data pipelines, including complex multi-stream joins and real-time data processing workflows;
• Improve and maintain the storage layer, including S3 integration and multipart upload mechanisms;
• Work on performance, scalability, and reliability of distributed systems operating at scale;
• Collaborate closely with the CTO/co-founder on core architecture and technical strategy.

What we offer:
 

•  Flexible work-from-home policy
•  Competitive salary and performance review
•  PE accounting and support
•  18 paid vacation days per year
•  Unlimited paid sick days per year
•  The system of bonuses (Sport/Health/Education)
•  Expert community within the company
•  Paid courses and trainings, internal knowledge library

Gypsy Collective is looking for a Financial BI Analyst to build and maintain financial dashboards in Tableau. We are looking for a proactive and responsible analyst who can work independently, ensure data accuracy, and design clear and user-friendly dashboards.

Responsibilities:

• Build financial dashboards in Tableau (Revenue, Plan vs Actual, Cash Flow, Unit Economics)
• Design clear and user-friendly dashboards for business and finance teams
• Work with financial data (revenue, costs, marketing spend, margins, KPIs)
• Integrate data from Xero and other sources into Tableau
• Ensure data accuracy and consistency in dashboards
• Analyze financial metrics and identify trends or issues
• Communicate insights and explain data to stakeholders
• Take ownership of dashboards and manage tasks independently
• Continuously improve dashboards and reporting
   

Requirements

• 2+ years of experience in Data Analytics / BI / Financial Analytics
• Experience building dashboards in Tableau
• Experience working with financial data (revenue, expenses, margins, KPIs)
• Strong Tableau skills (dashboard design, data modeling)
• Advanced SQL
• Strong Excel or Google Sheets skills
• Understanding of data visualization best practices
• Strong analytical thinking
• Attention to detail and data accuracy
• Ability to work independently and communicate with stakeholders
   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.
 

Requirements:

- Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
- Written English proficiency at B2 level or higher
- Willingness to work shift schedules, including night shifts, weekends, and public holidays
- Ability to stay focused in a multitasking environment
- Strong attention to detail and strict adherence to instructions
 

Responsibilities:

- Providing customer support via live chat and email
- Handling players’ inquiries, requests, and complaints
- Identifying complex or sensitive cases and escalating them to the relevant departments
- Ensuring compliance with internal quality standards and communication guidelines
- Working according to the assigned schedule and meeting individual KPIs
 

Working conditions:

- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus and gifts for your special days.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Let’s start with what PLANEKS offers:

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

The Opportunity:

• We are seeking a highly organized, proactive, and technically astute Project Manager to join our close-knit team. This role is pivotal in ensuring the successful delivery of our IT projects from conception to completion, with a strong focus on understanding and exceeding client expectations. You will be the central point of contact for clients and our development team, driving transparency, clarity, and efficient progress towards project milestones. Your ability to build rapport, actively listen, and translate client needs into actionable plans will be paramount. If you thrive in a fast-paced environment and enjoy a hands-on role with direct influence on both project outcomes and client relationships, this is the perfect opportunity for you.

Key Responsibilities:

• Client Relationship and Client Orientation: possesses a deeply ingrained client-focused mindset with an unwavering commitment to delivering high-quality solutions and ensuring exceptional client satisfaction!
• Expectation Management: Act as the primary point of contact for clients, building strong, trusting relationships. Proactively manage client expectations throughout the project lifecycle, ensuring alignment between client vision and project deliverables.
• Project Planning and Scoping: Define project objectives, scope, deliverables, and success criteria in close collaboration with clients and internal stakeholders, ensuring a thorough understanding of client business needs and desired outcomes. Develop detailed project plans, including timelines and team allocation.
• Execution and Monitoring: Oversee and manage the end-to-end project lifecycle, ensuring adherence to timelines, budget, and scope. Monitor project progress, identify potential risks and issues, and implement effective mitigation strategies, always considering the impact on the client.
• Communication and Stakeholder Management: Serve as the primary liaison between clients and the development team. Provide regular, transparent, and proactive updates on project status, progress, and any challenges. Facilitate effective communication and collaboration among team members, fostering a positive and productive environment that prioritizes client satisfaction.
• Talent Management: Strategically manage engineering talent, ensuring optimal team utilization to meet project goals and client requirements. Key responsibilities include fostering team motivation, conducting regular one-on-one meetings, proactively addressing and resolving conflicts, and championing the professional growth of team members."
• Quality Assurance: Ensure project deliverables meet high-quality standards and exceed client expectations. Oversee user acceptance testing (UAT) as needed, gathering and incorporating client feedback effectively.
• Documentation and Reporting: Maintain comprehensive project documentation, including project charters, plans, status reports, and lessons learned. Generate clear, concise reports for internal and external stakeholders, tailoring communication to client preferences and needs.
• Continuous Improvement: Proactively identify opportunities to improve project management processes and methodologies, leveraging client feedback to enhance future project delivery.
• Presales Support: Actively participate in presales activities, including understanding client requirements, contributing to proposal development, and presenting project approaches and capabilities to prospective clients

Qualifications:

• 5+ years of proven experience as a Project Manager in an IT environment, ideally within a small to medium-sized company, with a demonstrated track record of building strong client relationships and achieving high client satisfaction.
• Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and experience applying them effectively.
• Proficiency with project management tools (e.g., Jira, Asana, Trello, Monday.com,).
• Strong technical aptitude with a good grasp of software development lifecycles (SDLC) and general IT concepts. The ability to write and understand Python code is a significant plus, but not required. 
• Exceptional communication (written and verbal), interpersonal, and presentation skills, with particular strength in active listening, empathy, and clear articulation of complex technical information to non-technical clients.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues with client impact in mind.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Demonstrated leadership skills with the ability to motivate and inspire a team towards shared client-focused goals.
• Project Management certification (e.g., PMP, CSM) will be a plus.

N-iX is seeking an experienced and highly skilled Senior Business Analyst to join our team in a leading pharmaceutical company. This role will focus on supporting data-driven initiatives and products that enhance our decision-making, operations, and data analytics. The ideal candidate should have a strong analytical background, experience in managing and interpreting large datasets, and the ability to translate business needs into actionable insights and requirements for data products. This is an opportunity to work in a Fortune 500 company, contribute to life-changing data projects, and collaborate with a team of experts in a fast-paced, data-driven environment. You will be an integral part of a mission that aims to enhance healthcare outcomes through innovation and advanced analytics.

Responsibilities:

• Collaborate closely with cross-functional teams, including data scientists, product managers, and data engineers, to understand business objectives and identify data and AI opportunities.
• Conduct thorough requirements analysis for AI-centric projects, including gathering, documenting, and validating requirements to support product design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, and data/AI workflows.
• Participate in data governance, quality, and compliance initiatives, ensuring the accuracy, integrity, and ethical use of data in AI models and analytics.
• Work with stakeholders to understand business goals and translate them into actionable requirements.
• Act as a liaison between business users and technical teams, ensuring clear communication and alignment.
• Actively participate in testing and validating deliverables— AI models and product features—ensuring outputs meet business requirements, are user-friendly, and align with compliance standards before launch.

Requirements:

• 5-7 years of experience as a Business Analyst, with mandatory exposure to AI-focused projects.
• Hands-on experience defining business requirements for AI or machine learning initiatives (e.g., predictive analytics, NLP solutions, intelligent automation etc.).
• Proven ability to support and execute testing of deliverables (e.g., user acceptance testing, functional validation), ensuring high-quality outcomes.
• Experience with data governance, data quality, and data privacy compliance within regulated industries is a plus.
• Excellent communication skills with the ability to translate complex technical details, including AI concepts, into business language for stakeholders.
• Highly organized and detail-oriented, with strong problem-solving skills.
• Strong analytical skills.
• Familiarity with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
• Basic understanding of SQL or data querying, though not required to perform data engineering tasks.

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

✨ Welcome to Win Media – Your Partner in iGaming Excellence! ✨

At Win Media, we create innovative solutions that drive success in the iGaming industry 🎯.
By combining expertise 💡, technology ⚙️, and bold strategies 🚀, we help brands grow faster, smarter, and stronger.

With a passionate team that challenges limits every day, we turn ambitious goals into measurable results. 💪
 

📌 About the Role

We are looking for an experienced Billing & Payments Manager to join our team. 🚀
This role is key to building and scaling our payment infrastructure across Tier-1 GEOs. The ideal candidate is a detail-oriented professional with a deep understanding of PSPs, compliance, and billing systems in the iGaming space.

You will take full ownership of developing and managing the billing department — from negotiating with payment providers to implementing efficient internal processes that ensure seamless transactions and top KPIs.

🛠️ Responsibilities

💳 Search, negotiate, and sign contracts with payment service providers (PSPs) in Tier-1 GEOs
⚙️ Integrate and configure payment systems and gateways within the casino platform
📊 Build processes for monitoring key billing KPIs (PSP Cost, Approve Rates, Withdrawal Time, Hold %, etc.)
📝 Ensure smooth compliance with banks, PSPs, and gateways
📂 Establish and manage documentation workflows and contracts
🔄 Develop and control routing, cascading, and orchestration processes for credit card payments
📈 Create alerting and reporting systems for fast reaction to KPI changes

✅ Requirements

🌍 2+ years of experience in a similar role within online casino/iGaming structures
💳 Strong expertise in working with PSPs: contracts, compliance, risks, red flags
⚙️ Deep understanding of casino billing processes: processing, cascading, routing, orchestration, refunds, chargebacks
📂 Experience in setting up internal billing processes from scratch
🧠 Detail-oriented, responsible, and capable of leading the payment function independently
🤝 Strong negotiation skills and an existing network of PSP contacts (Canada, Germany, Greece, Austria, other Tier-1 markets)
🗣️ English — Upper Intermediate (negotiations, contracts, compliance)

🎁 What We Offer

👥 A strong and professional team, driven by results
🔥 High level of autonomy with minimal bureaucracy
🚀 Strategic position with growth opportunities — build and lead your own department
🏙️ Flexible work format: remote or from our Warsaw office
💰 Competitive salary package + performance-based bonuses
🌴 Paid vacation and sick leave
🎉 Corporate gifts and a supportive work culture
 

✨ Let’s build the future of iGaming payments together with Win Media! ✨