Jobs at Djinni

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00–22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

About Meduzzen

Meduzzen is a technology company that builds and develops digital products for international businesses.

We work with complex business domains where simply delivering features is not enough. Our goal is to understand how the business operates, identify real bottlenecks, and build products that create measurable value for users and companies.

We are looking for a Product Manager who is genuinely obsessed with products and AI. Someone who constantly explores new tools, experiments with AI agents, questions existing workflows, and turns business problems into simple, scalable product solutions.

You will not be maintaining a perfectly documented product with a predefined roadmap. You will help shape the product, discover opportunities, challenge assumptions, and decide what should be built next.
 

The Role

We’re looking for a Product Manager who operates at the intersection of business, user needs, data, AI, and engineering.

You will own product areas end-to-end: from understanding the business domain and discovering problems to defining solutions, launching features, and measuring their impact.

This is not a project coordination or task management role.

We need someone who lives the product, digs deeply into how the business works, proactively generates ideas, and takes responsibility for outcomes rather than simply delivering a list of requested features.
 

What You’ll Do

• Deeply understand the product, its users, business model, operational processes, and industry domain
• Identify business bottlenecks and turn them into product opportunities
• Generate and validate new product ideas instead of waiting for ready-made requirements
• Own product areas from discovery to delivery and further iteration
• Define success metrics before creating specifications or starting development
• Conduct user interviews, analyze product data, research competitors, and validate hypotheses
• Use AI tools and agents to prototype, automate workflows, analyze information, and improve the product
• Explore how AI can become part of the product experience, not just an internal productivity tool
• Build quick prototypes and experiments to validate ideas before investing in full-scale development
• Prioritize ruthlessly: decide what to build, what to postpone, and what not to build at all
• Translate business context into clear product direction for designers and engineers
• Work closely with engineering, design, business stakeholders, and clients
• Lead product discovery sessions, grooming, planning, design reviews, demos, and releases
• Track product and business metrics affected by your decisions
• Continuously collect feedback, learn from results, and improve the product after launch
• Challenge assumptions, including your own, and openly advocate for better solutions
   

Must Have

• 3+ years of experience in Product Management
• Proven experience owning a product or product area from discovery through delivery
• Examples of product decisions that influenced business metrics such as revenue, conversion, activation, retention, operational efficiency, or customer satisfaction
• Strong understanding of product discovery, hypothesis validation, prioritization, and product analytics
• Hands-on experience using AI tools in your everyday work
• Ability to understand complex business processes and translate them into product solutions
• Experience working closely with engineering and design teams
• Experience working in distributed or remote teams
• Strong written and verbal English for communication with international clients and stakeholders
   

Nice to Have

• Experience building AI-powered products, features, or internal automation
• Experience working with AI agents, LLM APIs, no-code or low-code automation, and rapid prototyping tools
• B2B SaaS, marketplace, fintech, healthtech, edtech, or other domain-heavy product experience
• Experience with product analytics tools and data-driven experimentation
• Technical background or experience working with APIs, integrations, and complex systems
• Experience working directly with founders, business owners, or international clients

Why Meduzzen

• Real ownership over product decisions and outcomes
• The opportunity to influence products from an early stage
• Space to experiment with AI and introduce AI-native approaches into real business processes
• Direct communication with decision-makers, clients, engineers, and company leadership
• Minimal bureaucracy and a high level of autonomy
• A strong engineering environment where product ideas can quickly become working solutions
• Diverse international products and business domains
• A team that values initiative, curiosity, transparency, and continuous improvement
   

What We Offer

• Competitive compensation based on your experience and expertise
• Fully remote cooperation
• Flexible working hours
• Direct influence on products, processes, and business results
• Professional growth through complex products and international business domains
• Open communication and a team where strong ideas are heard regardless of job title
   

We are not looking for someone who only manages a backlog.

We are looking for someone who will live the product, understand the business behind it, continuously search for better solutions, and use AI to build products that would not have been possible a few years ago.

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company has been successfully operating on the market for more than 11 years, bringing together a team of 390+ professionals. Starting as a leader in the CIS region, the company is now actively expanding on a global scale.

We are currently looking for a Middle/Senior Media Buyer to join the media buying team and work with scalable traffic across different GEOs and tiers.
 

📋 Key responsibilities and your contribution:

— Launch, manage, and scale Facebook advertising campaigns across Tier 1 / Tier 2 / Tier 3 GEOs.

— Full ownership of traffic performance and financial results, including PnL responsibility.

— Analyze and optimize key performance metrics: ROI, CR, CTR, CPM, CPA, PnL.

— Scale profitable campaigns without artificial budget caps.

— Work closely with offers, creatives, agencies, and internal teams to improve campaign efficiency.

— Test and adapt strategies based on changes in GEOs, offers, platforms, and market conditions.

— Identify bottlenecks in funnels and processes, propose and implement optimization solutions.

— Maintain clear communication, task-setting, and feedback loops within the team.
 

📚 Your qualifications:

— 2+ years of experience in media buying / traffic arbitrage.

— Deep understanding of Facebook Ads ecosystem and traffic acquisition mechanics.

— Proven experience managing monthly budgets from $50,000.

— Strong analytical mindset and confidence working with performance metrics and profitability models.

— Hands-on experience with analytics and tracking tools such as Power BI, Google Sheets, Voluum, Binom, Keitaro (or similar).

— Experience working with offers, creatives, and external partners (agencies, vendors).

— High level of responsibility for results and readiness to work with CRM and PnL models.

— Strong communication skills and ability to give and receive constructive feedback.

— Critical thinking, initiative, flexibility, and adaptability in a fast-changing environment.
 

Benefits:

⭐ Competitive base salary + performance bonus up to 40% of profit, top and private offers, including in-house products.

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

⭐ Full freedom and hands-on involvement: opportunity to work across multiple directions — arbitrage, product media buying, various GEOs and tiers — without being locked into one narrow scope.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including Welltech, Boosters, Reface, RetouchMe, and plenty of smaller apps that scale with us. We are currently looking for a Support specialist L2\L3.

From a Support Specialist L2\L3, we expect fast and effective integration of the Mobile SDK and a reduction of time when something goes wrong on the client side. Additionally, you will be required to assist with configuration when needed and verify the work of the client’s developers to ensure they are implementing everything correctly.

Key Responsibilities:

 - Ensure fast and smooth integration of clients’ mobile applications.
- Provide technical consultations to clients.
- Communicate with Dev and QA teams to resolve clients’ issues quickly.
- Collect and systematize customer feedback.
- Translate customer needs into clear technical tasks for developers.
- Provide technical support for IT products (1–2 years of experience).
- Communicate effectively with B2B clients and development teams.
- Maintain strong focus on results.

SKILLS AND EXPERIENCE:

- 2+ years of experience in the IT field
(preferably in QA or Support L2/L3 roles with in-depth work on mobile apps).
- Basic technical expertise and the ability to learn new tools quickly.
- English level B2 or higher.
- Understanding of Agile principles.
- Knowledge of Lean, Kanban, Scrum methodologies.
- Excellent communication skills.
- Understanding of SDLC.
- Ability to work confidently with AI productivity tools.

WOULD BE A PLUS:

 - Experience working with marketing SaaS and/or e-commerce projects.
- Ability to write code or read it with understanding.
- Participation in integration-focused projects, especially involving data exchange across systems.
- Practical experience with Atlassian Confluence, Trello, Google Docs.

WE OFFER:

- Flexible 8-hour work schedule, Mon-Fri.

- Opportunity to work remotely or with a hybrid schedule.

- 18 working days of vacation and official holidays off.

- Partial compensation for English language courses and other educational programs;

- An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo). 

About the Role:

We are looking for a proactive and detail-oriented General QA Engineer who can own the full testing lifecycle. This role is ideal for a strong junior or mid-level specialist who is comfortable working independently, collaborating with developers and product teams, and ensuring high product quality from requirements to release.

Responsibilities:

• Perform full-cycle testing: from requirements analysis to release validation;
• Design, write, and maintain test documentation (test cases, checklists, test plans);
• Conduct manual testing of web and/or mobile applications;
• Identify, document, and track bugs (e.g., using Jira or similar tools);
• Perform regression, smoke, sanity, and exploratory testing;
• Collaborate closely with developers, product managers, and designers;
• Participate in grooming, planning, and sprint activities;
• Validate requirements and provide early feedback on potential issues;
• Support release processes and post-release verification.

Requirements:

• 4+ years of professional experience in QA
• Commercial experience with Playwright + TS
• Understanding of QA methodologies, testing types, and software development lifecycle (SDLC);
• Experience with manual testing of web applications (mobile is a plus);
• Ability to write clear and structured test documentation;
• Experience with bug tracking systems (e.g., Jira, YouTrack, etc.);
• Basic knowledge of API testing (Postman, Swagger, etc.);
• Understanding of client-server architecture;
• Basic SQL knowledge for data validation;
• Experience working in Agile/Scrum teams;
• Good analytical thinking and attention to detail;
• English level: Intermediate or higher (written and spoken).

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is a fast-growing, six-year-old, cloud-native SaaS company with approximately 90 employees worldwide. They deliver the world’s first unified Secrets & Machine Identity platform — trusted by Fortune 100 companies and industry leaders. The platform integrates Vaultless Secrets Management, Certificate Lifecycle Management, Next-Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to secure and manage the entire lifecycle of both machine-to-machine and human identities across all environments. Backed by leading cybersecurity investors and financial institutions, our client is redefining identity security for the modern enterprise.

We are seeking a Senior Technical Support / DevOps Engineer with strong hands-on expertise, a deep understanding of infrastructure and systems, and proven customer-facing experience.

Key Requirements:

Technical Expertise:
🔹 Strong hands-on experience with Kubernetes (cluster internals, networking, namespaces, pod communication, troubleshooting);
🔹 Solid knowledge of Docker and containerized environments;
🔹 Advanced Linux system administration skills;
🔹 Practical experience with AWS (GCP is a plus);
🔹 Strong understanding of networking concepts (cloud & on-prem);
🔹 Experience with certificate lifecycle management, encryption, and key management;
🔹 Strong troubleshooting skills in distributed systems;
🔹 Experience with CI/CD pipelines and DevOps practices;
🔹 Scripting skills (Python and/or Bash);
🔹 Understanding of security fundamentals (authentication, authorization, encryption);
🔹 English – Upper-Intermediate or higher.

Preferred Qualifications:
🔹 Experience with Terraform and/or Ansible;
🔹 Familiarity with GCP;
🔹 Experience with Windows administration;

Support & Customer-Facing Experience:
🔹 Proven experience in L3 (or higher) technical support;
🔹 Ability to perform live troubleshooting with customers;
🔹 Experience working with ticketing systems;
🔹 Strong communication skills with the ability to explain complex technical issues clearly;
🔹 Experience supporting enterprise/B2B customers;
🔹 Ownership mindset (incident management, escalation, RCA);

Documentation:
🔹 Ability to create and maintain knowledge base articles, runbooks, and SOPs;

What you will do:
🔹 Troubleshoot and resolve complex issues in customer environments related to Kubernetes clusters, including networking, namespace management, pod deployment, and cluster internals;
🔹 Diagnose and fix problems with Docker containers and deployments;
🔹 Provide advanced Linux system administration support; assist with Windows environments as needed;
🔹 Support customers with certificate lifecycle management, including installation, renewal, and troubleshooting of SSL/TLS certificates and key management;
🔹 Analyze and resolve networking issues within Kubernetes clusters and cloud infrastructures;
🔹 Assist customers with cloud infrastructure setup and troubleshooting, primarily on AWS and GCP;
🔹 Perform live troubleshooting sessions with customers to identify root causes and resolve incidents in real time;
🔹 Document solutions, create and update internal knowledge base articles, runbooks, and SOPs;
🔹 Automate support and operational tasks using tools like Terraform, Ansible, or Python;
🔹 Continuously learn and test new product features in a lab environment to be prepared for customer inquiries;
🔹 Collaborate with the international team (primarily Israeli colleagues) for onboarding, knowledge sharing, and escalation of complex issues;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Home Assignment;
🔹 Assignment Review;
🔹 Reference Check;
🔹 Offer;
 

Our partner is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. They offer complete gaming solutions based on the latest technologies and detailed market analysis for leading iGaming operators.

Due to dynamic growth, the company is inviting a Technical Support Engineer for night shifts to join their Integration Department. The Technical Support Specialist will be responsible for full customer support service of the company’s current partner integrations.
 

Main Responsibilities

– Understand and analyse issues, be able to find appropriate solutions
– Integration protocol testing
– Second-level customer support
– Delivering excellent customer service with 5 shifts a week
 

Mandatory Requirements

– Ready for night shifts only
– Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
– A proactive, client-focused attitude and strong work ethic
– Strong problem-solving and troubleshooting skills
– Effective communication skills, both written and verbal
– At least Upper-Intermediate English (written and spoken)
– Eagerness to learn quickly and grow technically
– Working knowledge of XML and JSON
– Basic experience with Git and version control workflows
– Understanding of API protocols (e.g., REST)
– Awareness of the software development lifecycle (SDLC)

Would be beneficial to know:

– Familiarity with the iGaming industry
– Hands-on software development experience with Java, C#, Node.js, or TypeScript
– Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
– Experience using Jira and the Atlassian stack
– Basic understanding of QA processes and test environments
– Previous experience in a technical support, DevOps, or site reliability role
– Practical experience with monitoring systems
– Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
 

We offer

– Competitive salary in EUR, subject to annual performance reviews
– Quarterly bonuses under a transparent and systematic system
– Flexible work schedule
– Remote work option
– Comprehensive medical insurance for you and a significant other
– Financial support during special life events
– Unlimited paid vacation
– Unlimited paid sick leave
– Reimbursement for professional development courses

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is a fast-growing, six-year-old, cloud-native SaaS company with approximately 90 employees worldwide. They deliver the world’s first unified Secrets & Machine Identity platform — trusted by Fortune 100 companies and industry leaders. The platform integrates Vaultless Secrets Management, Certificate Lifecycle Management, Next-Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to secure and manage the entire lifecycle of both machine-to-machine and human identities across all environments. Backed by leading cybersecurity investors and financial institutions, our client is redefining identity security for the modern enterprise.

We are seeking a Senior Technical Support / DevOps Engineer with strong hands-on expertise, a deep understanding of infrastructure and systems, and proven customer-facing experience.

Key Requirements:

Technical Expertise:
🔹 Strong hands-on experience with Kubernetes (cluster internals, networking, namespaces, pod communication, troubleshooting);
🔹 Solid knowledge of Docker and containerized environments;
🔹 Advanced Linux system administration skills;
🔹 Practical experience with AWS (GCP is a plus);
🔹 Strong understanding of networking concepts (cloud & on-prem);
🔹 Experience with certificate lifecycle management, encryption, and key management;
🔹 Strong troubleshooting skills in distributed systems;
🔹 Experience with CI/CD pipelines and DevOps practices;
🔹 Scripting skills (Python and/or Bash);
🔹 Understanding of security fundamentals (authentication, authorization, encryption);
🔹 English – Upper-Intermediate or higher.

Preferred Qualifications:
🔹 Experience with Terraform and/or Ansible;
🔹 Familiarity with GCP;
🔹 Experience with Windows administration;

Support & Customer-Facing Experience:
🔹 Proven experience in L3 (or higher) technical support;
🔹 Ability to perform live troubleshooting with customers;
🔹 Experience working with ticketing systems;
🔹 Strong communication skills with the ability to explain complex technical issues clearly;
🔹 Experience supporting enterprise/B2B customers;
🔹 Ownership mindset (incident management, escalation, RCA);

Documentation:
🔹 Ability to create and maintain knowledge base articles, runbooks, and SOPs;

What you will do:
🔹 Troubleshoot and resolve complex issues in customer environments related to Kubernetes clusters, including networking, namespace management, pod deployment, and cluster internals;
🔹 Diagnose and fix problems with Docker containers and deployments;
🔹 Provide advanced Linux system administration support; assist with Windows environments as needed;
🔹 Support customers with certificate lifecycle management, including installation, renewal, and troubleshooting of SSL/TLS certificates and key management;
🔹 Analyze and resolve networking issues within Kubernetes clusters and cloud infrastructures;
🔹 Assist customers with cloud infrastructure setup and troubleshooting, primarily on AWS and GCP;
🔹 Perform live troubleshooting sessions with customers to identify root causes and resolve incidents in real time;
🔹 Document solutions, create and update internal knowledge base articles, runbooks, and SOPs;
🔹 Automate support and operational tasks using tools like Terraform, Ansible, or Python;
🔹 Continuously learn and test new product features in a lab environment to be prepared for customer inquiries;
🔹 Collaborate with the international team (primarily Israeli colleagues) for onboarding, knowledge sharing, and escalation of complex issues;
 

About Patrianna

Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide.

We’re driven by speed, ambition, and bold ideas. At our core, we’re product creators and problem-solvers who thrive in a high-performance environment. We’re looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve.

Whether you’re a domain expert or an agile thinker who thrives in change, at Patrianna you’ll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation.

Join us—and be part of something extraordinary.

The Role
Lead engineering teams that build and scale our real-time gaming platform while taking ownership of delivery outcomes and team performance.

AI-Driven Engineering Culture:
We are actively building an AI-driven engineering organization with a clear and deliberate stance: artificial intelligence is a core part of how we build and deliver software — not an experiment, not a trend, and not an optional add-on.
AI is embedded into our engineering workflows, from system design and prototyping to refactoring, testing, and code review. We expect engineers to be fully comfortable working in AI-driven environments and to treat AI as a primary productivity multiplier. Strong engineering judgment, architectural ownership, and accountability remain essential—AI amplifies our engineers, it doesn’t replace responsibility for technical decisions.

What you will be doing
• Own delivery outcomes — ensure your cross-functional teams deliver reliable systems and meet commitments by coordinating priorities and execution
• Manage and develop people — including performance reviews, career development, and handling performance concerns when needed
• Maintain strong engineering standards — ensure teams follow established architecture patterns and quality standards while navigating complex technical trade-offs
• Enable effective team execution — work with Team Leads and Product Managers to ensure initiatives are clearly defined and teams can execute smoothly
• Improve engineering effectiveness — continuously refine how teams plan, coordinate, and deliver work as the organization scales
• Support system reliability — help teams investigate incidents, understand root causes, and strengthen platform reliability

What we are looking for
• Strong engineering background with extensive software development experience and deep backend expertise (Java ecosystem)
• System design experience building and operating high-load systems using modern backend technologies, event-driven architectures, and cloud-native infrastructure
• Proven track record leading engineering teams and delivering complex production systems while balancing technical leadership and people management
• Experience operating production systems and participating in incident response and post-incident improvements
• Strong product sense — ability to assess product initiatives and identify engineering implications, risks, and missing elements
• Strong delivery ownership with ability to produce realistic estimates, align stakeholders, and communicate scope options and trade-offs clearly

Nice to have:

• Experience in iGaming or other high-load, real-time platforms
• Experience transitioning from a senior IC role (e.g., Tech Lead, Staff Engineer, Principal Engineer, Solution Architect) into leadership
• Familiarity with Java, Kafka, Kubernetes, or GCP

• Experience working in product companies or scale-ups

   

Our Tech Stack

• Java 25
• Spring Boot 4
• Google Cloud Platform:
  • Kubernetes
  • Kafka
  • AlloyDB for PostgreSQL
• Ebean ORM
• Flyway
• Redis/Memcached
• Retool
• Jenkins/ArgoCD
• ELK/Sentry/Grafana
• Jira/Confluence/Slack/Bitbucket

Why you will love it
You’ll have the freedom to shape engineering practices in a fast-growing environment where your technical expertise directly impacts millions of players worldwide. Work with a modern tech stack, minimal bureaucracy, and highly skilled engineers who value pragmatic execution over process for its own sake. Lead teams that take real ownership of their systems while building something meaningful in the global gaming space.

We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we’re committed to creating an environment where everyone can contribute their best work and thrive.

Benefits:

Generous Leave Policy: Take advantage of paid time off, encompassing both vacation and sick leave, to ensure you can recharge and recover when needed. Take your time on bank holidays as well.

Continuously Development: Get an opportunity to join a fast-growing business where the sky’s the limit.

Company Events: Engage in our vibrant company culture through a variety of informal events designed to foster camaraderie and teamwork.

Full Remote Work: Enjoy the flexibility of working remotely from wherever you feel most productive.

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

We're looking for a Site Reliability Engineer to join our talented community of professionals in our Warsaw office and contribute to the ongoing success of our leading mobile gaming products.
 

The Site Reliability department focuses on ensuring the continuous smooth operation of live production systems that serve millions of players globally. You will support production activities by troubleshooting, developing, maintaining, and documenting technical solutions related to Moon Active’s production infrastructure.
 

Responsibilities

• Ongoing monitoring and control of the availability of the different services of the production 24/7
• Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting
• Working within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues
• Ensuring proper documentation is provided for all supported SRE activities and standards

Requirements

• AI driven mindset and experience in LLM tools usage
• Experience with Linux based systems
• Scripting experience (Python/Bash/etc)
• Basic monitoring experience
• Good communications skills
• Troubleshooting and problem-solving skills
• A team player with the flexibility to work rotating shifts between 7:00 and 21:00
• Proficiency in English

Advantages

• Be familiar with AWS/GCP (or other cloud providers)
• Be familiar with AI tools (Cursor, Claude Code, MCP etc.)
• Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc
• Experience with SQL
• Experience with IaC (Terraform)
• Experience with distributed systems, containers and Kubernetes.
• Ukrainian or Russian language skills

Benefits

• Join a global, data-driven company with a unique product and a strong R&D center
• Work in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with colleagues
• Take advantage of tremendous opportunities for growth and career advancement
• Influence and help build personalized product experiences for millions of users

We offer

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking

Full-cycle role: you find the clients, you close them, you grow them. There is no separate lead generation team — prospecting is part of the job, not something handed to you.

Read this part first

Flexipy is a small Python and AI development agency. Not a large outsourcing company — the founder is a senior engineer who still writes code and joins every technical call. We build production AI systems: agents, RAG, LLM integrations, and the Django/FastAPI backends underneath them.

We're hiring our first salesperson. That means there is no machine to step into. There are ICPs, a CRM, proposal templates, and a channel that has closed 18 contracts at 100% Job Success — but the outbound playbook is early, and you would help write it.

If you want a mature funnel with a marketing team feeding you qualified leads, this is not that role and you would be unhappy here. If you like building the thing, keep reading.

What you would actually do

Most agencies hire for volume. We're not doing that. Our best client started as a small project, went well, and grew into a multi-month engagement with a team on it. That pattern is the job:

• Find and qualify clients on Upwork, LinkedIn, and direct outreach
• Qualify on expansion potential, not deal size — a small first project with a company that can grow is worth more than a bigger one that can't
• Run outreach sequences and follow-ups that don't read like templates
• Book first conversations and run the commercial side — the founder joins for technical scoping
• Run the expansion conversation after a client's first project ships. This is the part that matters most
• Prepare proposals and statements of work
• Help write case studies, refresh the ICPs, and improve the playbook as we learn what converts
• Keep the CRM honest

Requirements

• 2–3+ years in IT sales, business development, or lead generation
• Experience selling services — custom development, outsourcing or consulting. Not only products. Selling a known product with a brand behind it is a different job
• English B2+/C1, including written English good enough for client-facing proposals
• Hands-on outreach experience on Upwork, LinkedIn, or similar
• Comfortable being the only salesperson, reporting directly to the founder
• AI tools in daily work — Claude, ChatGPT, AI agents — for lead research, drafting, proposals, summaries, CRM updates and follow-ups. This is a requirement, not a bonus
• Self-organized, detail-oriented, honest about what isn't working

Nice to have

• Experience at a software development agency
• CRM fluency (Pipedrive, HubSpot or similar)
• Outbound tooling: Apollo, Instantly, Smartlead, Sales Navigator, Hunter
• Enough understanding of AI and LLM products to hold a first conversation credibly

What we offer

• Remote, flexible start between 8:00 and 11:00, 8-hour day
• No screen tracking, no micromanagement — results only
• Daily sync, weekly planning
• Direct work with the founder, no layers, no politics
• Real influence over how the sales function gets built
• Growth into BizDev Lead as the team grows
• 1–2 Udemy/Coursera courses per year after probation

Compensation

Base, depending on experience, plus 4% on every deal you own.

• Paid monthly, as the client pays — not on signed value, so nothing waits on a milestone that moved
• No cap, no threshold, no quota to clear first. It pays from the first payment
• It keeps paying as long as that client keeps buying — not only on their first project

You own the clients you bring in and the ones you convert, and a client who keeps coming back keeps paying you.

We're not going to quote you a monthly figure — that depends entirely on what you build. What we will do is keep the mechanism transparent: it's a percentage of invoices you can check yourself, every month, against the same numbers we see. Happy to walk through realistic scenarios on the call.

How we hire

1. Short call, 30 minutes — mutual fit
2. A small paid task, 1–2 hours: we give you one of our ICPs, you build a short prospect list and write the opening message for three of them. We pay as soon as you send it in — not after we decide — and you get feedback either way
3. Offer, with a two-month paid probation on full salary and commission

We agree the goals for month one and month two in writing on your first day. Month one is about things you control — prospects researched, sequences built, outreach sent, CRM kept honest. Month two adds replies and calls booked.

Closing is the job, and it's what we're hiring for. During probation, we look at the pipeline you're building alongside what you close, so progress is visible early rather than only once deals land. Anything you sign counts, and commission starts with your first paid deal.

We'll also be honest that month one sets our baseline as much as it measures you — we're a small company building this function for the first time, and we'd rather agree real numbers together than invent them before we know.

To apply

Send your CV and answer this one question:

Tell me about a client you found yourself — no inbound, no brand recognition, no marketing support. How did you find them, and what did you say in the first message?

Applications without an answer to that question won't be reviewed. Short and specific beats long and polished.

What we value

Honesty, including when something isn't working. Ownership. Attention to detail. Long-term cooperation. If your budget or timeline doesn't match reality, we say so early — internally and with clients. We'd expect the same from you.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?
 

🔹About the project

Our client is a leading media company in Western Europe, delivering high-quality content across newspapers, magazines, radio, TV, websites, apps, and podcasts. Their brands reach millions of people every day and help shape the media landscape through independent and trusted journalism.

We are developing AI capabilities for the digital advertising domain, helping improve campaign management, analytics, operational efficiency, and user engagement. The team will create a range of AI-driven solutions that address real business needs and evolve alongside the platform and market.

These solutions may combine agentic workflows, large language models, enterprise data, and backend integrations. They are designed with security, scalability, automated evaluation, observability, and cost efficiency in mind and are deployed as modular services on AWS.
 

🔹Responsibilities
— Develop data products at the intersection of data science, machine learning engineering, and AI to enable Total Video at scale
— Provide the crucial holistic data focus needed to successfully integrate the worlds of TV advertising and online video advertising
— With your expertise, you translate complex business challenges into concrete data solutions and contribute directly to the further development of an innovative product, that will transform the advertising market
— Analyze complex datasets and translating stakeholder challenges into concrete solutions, that you continuously improve iteratively
— Develop and implement scalable data products and models within a production environment
— Collaborate within a dedicated development and product team
 

🔹Requirements
— 5+ years of experience in a similar role
— Deep expertise in data science and machine learning, enabling you to design, train, and implement models in production environments
— Experience transforming data models into scalable data products, preferably within a media or advertising environment
— Strong analytical and conceptual skills, allowing you to recognize patterns in complex datasets and translate them into concrete solutions
— Experience with machine learning tools and MLOps systems such as Docker, Databricks, and MLflow
— Strong communication skills to clearly convey insights to both technical and non-technical stakeholders
 

🔹9 reasons to join us:

1. Today we’re working with the technology of tomorrow.
2. We don’t wait for a change. We are the change.
3. We’re experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We’ve gathered the best locations — comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master’s degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering

An international company is looking for a Support/VIP Manager to strengthen the team that works with the African markets. Our company is a team of ambitious and creative experts who are continuously progressing and attaining remarkable feats. Join us if you want to enjoy your work!

What We Are Looking For:

• From 1 year of experience in the position of support manager / VIP manager;

• Level of knowledge of English — B1 and above;

• Excellent communication skills;

• Advanced knowledge in Excel. Ability to work with databases, pivot tables and other functions;

• Experience in gambling/betting will be a big plus.

• VIP portfolio management and development — building long-term, trusting relationships and serving as the single point of contact for all inquiries;
• Retention and revenue growth (retention & LTV) — developing personalized bonus programs and up-selling/cross-selling products, monitoring GGR/NGR and deposit activity within the portfolio;
• VIP identification and reactivation — analyzing player behavior to identify potential VIPs and re-engage long-inactive clients;
• Compliance and responsible gaming — conducting Source of Funds/AML checks, monitoring for signs of problem gambling, and ensuring adherence to African regulatory requirements;
• Reporting and analytics — preparing regular portfolio performance reports (deposits, retention, satisfaction) for management and sharing insights with the marketing team.

• Stable schedule and remote work;
• Support from Team Lead on various tasks;
• 20 working-days paid annual leave, 5 days paid sick leave, UA national holidays;
• High salary growth potential. Competitive compensation depending on success of your work and your results;
• A unique work environment where you can be a part of creating a new and innovative product.

• Спілкування з бізнес-замовниками для збору та уточнення вимог до звітності та аналітичних дашбордів.
• Дослідження джерел даних та оцінка їх придатності для аналітичних задач.
• Підготовка TRD (Technical Requirements Document) для:
   - DWH-розробників (створення датамартів, трансформація даних);
  -  Tableau-розробників (створення BI-проєктів).
• Контроль життєвого циклу задач: від збору вимог до тестування та передачі у продакшн.
• Управління беклогом: постановка пріоритетів, розподіл задач, контроль статусів.
• Виконання SQL-запитів для аналізу даних та валідації результатів.

• Досвід роботи з T-SQL (написання запитів, аналіз даних).
• Розуміння життєвого циклу BI-рішень: від збору вимог до побудови звітності.
• Навички документування вимог у вигляді технічних завдань/специфікацій (ТЗ, TRD).
• Сильні комунікаційні навички: вміння перекладати бізнес-мову на технічну і навпаки.
• Досвід роботи з Tableau (створення дашбордів, проєктів).
• Завершені курси або сертифікації з бізнес-аналізу, SQL, BI-систем.

• Самостійне створення простих дашбордів у Tableau.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

We are looking for strong engineers with solid experience in AWS, Spark/PySpark, data pipelines, and distributed data processing who are open to new opportunities and future project engagements.

Requirements

Must have

• 5+ years of commercial experience in Data Engineering
• Strong experience with AWS
• Hands-on experience with Spark / PySpark
• Experience building and maintaining data pipelines and ETL/ELT processes
• Experience with AWS S3
• Experience with Kafka, Kinesis, or similar streaming technologies
• Good knowledge of SQL and experience with PostgreSQL, MySQL, Redshift, or similar databases
• Experience with DynamoDB or other NoSQL databases
• Experience working with containerized applications, ideally AWS ECS / Fargate
• Strong understanding of distributed data processing and scalable data architectures
• Good English communication skills

Nice to have

• AWS Glue
• Amazon EMR
• AWS Batch
• AWS Step Functions
• Apache Flink
• Apache Beam
• Cassandra / ScyllaDB
• Experience with real-time data processing
• Experience with cloud-based data platforms

What we’re looking for

• Strong problem-solving and analytical skills
• Ability to work independently and take ownership of technical tasks
• Experience designing and improving data pipelines
• Ability to work with large-scale datasets
• Good communication and collaboration skills
• Willingness to work on different international projects depending on your experience and expertise