Jobs at Djinni

9524
  • · 104 views · 16 applications · 30d

    Senior iOS Product Engineer - Documents Team

    Countries of Europe or Ukraine · Product · 5 years of experience · B2 - Upper Intermediate Ukrainian Product 🇺🇦
    Documents Team is looking for a creative iOS Engineer to help us deliver the best file manager for iPhone and iPad to people worldwide. You’ll face the most challenging tasks in your career and opportunities to make a great impact — build a productivity...

    Documents Team is looking for a creative iOS Engineer to help us deliver the best file manager for iPhone and iPad to people worldwide. You’ll face the most challenging tasks in your career and opportunities to make a great impact — build a productivity app, that really helps millions of people.

     

    What you'll do:

    - Implement new functionality

    - Maintain and refactor existing code base

    - Fix bugs

    - Use and optionally improve infrastructure

     

    Essential for the role:

    - Swift

    - Common programming principles (OOP, POP, SOLID)

    - Architectures

    - Custom UI experience

    - Multithreading

     

    Will be a plus:

    - Experience with Objective-C

    - Algorithms and Data Structures

    - CI/CD

    - Automated Testing

    - Xcode Instruments

     

    Cool things about this role:

    - Rich functionality allows to gain experience in many areas

    - Cooperation with the team of experienced developers facilitate self-development

    - Openness to controlled experiments with new technologies

    - Healthy atmosphere within the team

     

    What will you get:

    - Customer-centric culture. We put our customers first. It means that every employee can benefit from interacting with our customers directly. It enables us to create and deliver the best solutions for millions of our users

    - Professional growth. We are professionals at everything we do. It means we own our decisions, our work, and our results. We provide quality feedback to others and welcome feedback as an opportunity to learn and improve

    - A team of amazing people. The greatest power we have is the team. It means we care about each other, ensure transparency, and invest in everyone's success

    - Impact on our products. We aim to create valuable products. It means that we improve ourselves constantly by overcoming constraints, simplifying our processes, and improving our capacity

    - Innovative culture. We try to be innovative and creative in everything we do. It means that we expect, appreciate and value new ideas

    More
  • · 156 views · 67 applications · 10d

    Project Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · B2 - Upper Intermediate
    Machine Learning company looking for a Project Manager. (COO/ VP Ops growth opportunity). Machine Learning company looking for a Project Manager. (COO/ VP Ops growth opportunity). ----------- UPD: We will not respond to Telegram and other messengers...

    Machine Learning company looking for a Project Manager.

    (COO/ VP Ops growth opportunity).

     

    Machine Learning company looking for a Project Manager.

    (COO/ VP Ops growth opportunity).

     

    -----------

    UPD: We will not respond to Telegram and other messengers chats.

    Please use Djinni so we can respond to you properly. Thank you.

    -----------

     

    You are energetic, love technology and growth and have the following skills:

    * Great people management skills

    * Great documentation and process building skills

    * Quality & Efficiency driven

    * Understanding of project management principles in IT / software development (Scrum, Waterfall, Kanban)

    * You are not afraid of IT projects documentation and Business Analytics. Gantt Charts, UML, Balsamiq Mockups, Mindmaps and similar are your friends

    * Experience with JIRA, wiki-based documentation and other relevant tools

    * Fluent written and verbal English

    More
  • · 155 views · 12 applications · 9d

    Senior Full-Stack Developer

    Ukraine · Product · 3 years of experience · B1 - Intermediate
    This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer...

    This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer goods, machinery etc).

     

    We have a talented and ambitious team. We value integrity and are passionate about our mission to revolutionise advanced manufacturing.

     

    This is your opportunity to:

     

    • Be part of a fast-growing software product company in advanced manufacturing.
    • Learn and fulfil your potential in an open, knowledge-driven culture.
    • Share in our ambitious vision and make a meaningful difference towards autonomous manufacturing.

     

    Responsibilities

     

    • Development of new features and new parts of the app.
    • Work in a cross-functional Scrum team alongside Frontend and QA Engineers.
    • Maintaining, improving and extending existing functionality.
    • Сonstantly improving code organization and evolving application design.

     

    You will be joining a well-versed team if you have:

     

    • Bachelor’s Degree or Master’s Degree in Computer Science.
    • Minimum of three years of experience in Node.JS development.
    • Minimum of two years of experience in React.JS development.
    • Experience with Sequelize, PostgreSQL, database design, microservices.
    • Test automation coverage.
    • Understanding of CI/CD.
    • Git branching strategies.
    • Scrum Agile principles and processes.
    • English level - Intermediate and higher.

     

    Our tech stack: microservices, Node.JS, React.JS, PostgreSQL, Kubernetes, AWS.

     

    More
  • · 83 views · 34 applications · 9d

    Copywriter

    Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · C1 - Advanced
    We’re seeking a copywriter who is passionate about creating valuable content and is ready to develop its professional skills in product IT company. If you’re passionate about storytelling and you’re a fast-learner with very strong writing ability you...

    We’re seeking a copywriter who is passionate about creating valuable content and is ready to develop its professional skills in product IT company.

     

    If you’re passionate about storytelling and you’re a fast-learner with very strong writing ability you are in the right place.

    Responsibilities:

    Writing unique and product-oriented content (articles, press-releases, product descriptions, announcements for social media and so on)

    Work closely with designers, customer success, sales, developers, SEO specialists, and product managers to understand user goals, then craft meaningful, clear language to guide users through an experience.

    Help storyboard and test scripts for user assistance videos & articles

    Write clear and compelling in-app content (help, tips, error messages)

    Help track content metrics (Google Analytics, SEO, plus other methods and tools)

    Requirements

    At least 3 years of writing experience in content creation, academic research writing or technical writing

    Advanced written English is a MUST

    Experience working with marketing tools such as Ahrefs, SemRush, SimilarWeb, etc.

    Helpful, organized, proactive, attentive to small details and precise in your work

    Please include word "riposte" into your application to demonstrate your level of attention.

    Able to use data to drive insight and creativity.

    Please provide a portfolio that showcases your excellent writing and editing skills

    Would be a Plus:

    Basic knowledge of SEO

    Basic understanding of Google Analytics

    At least some experience with content marketing, email marketing, SMM.

    More
  • · 117 views · 33 applications · 7d

    Go Golang Developer

    Full Remote · Worldwide · 5 years of experience · B2 - Upper Intermediate
    Requirements: - Go (Golang): Proven, hands-on experience in Go is essential. - Experience in AWS We offer: - Attractive financial package - Paid vacation, holidays and sick leaves - Challenging projects - Professional & career growth - Great...

    Requirements:

    - Go (Golang): Proven, hands-on experience in Go is essential. 
    - Experience  in AWS
     

    We offer:

    - Attractive financial package

    - Paid vacation, holidays and sick leaves

    - Challenging projects

    - Professional & career growth

    - Great atmosphere in a friendly small team

    - Flexible working hours

    More
  • · 98 views · 20 applications · 9d

    Node.JS Developer

    Ukraine · Product · 3 years of experience · B1 - Intermediate
    This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer...

    This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer goods, machinery etc).

     

    We have a talented and ambitious team. We value integrity and are passionate about our mission to revolutionise advanced manufacturing.

     

    This is your opportunity to:

     

    • Be part of a fast-growing software product company in advanced manufacturing.
    • Learn and fulfil your potential in an open, knowledge-driven culture.
    • Share in our ambitious vision and make a meaningful difference towards autonomous manufacturing.

     

    Responsibilities

     

    • Development of new features and new parts of the app.
    • Work in a cross-functional Scrum team alongside Frontend and QA Engineers.
    • Maintaining, improving and extending existing functionality.
    • Сonstantly improving code organization and evolving application design.

     

    You will be joining a well-versed team if you have:

     

    • Bachelor’s Degree or Master’s Degree in Computer Science.
    • Minimum of three years of experience in Node.JS development.
    • Nice to have: 1 year of experience in React.JS development.
    • Experience with Sequelize, PostgreSQL, database design, microservices.
    • Understanding of CI/CD.
    • Git branching strategies.
    • Scrum Agile principles and processes.
    • English level - Intermediate and higher.

     

    Our tech stack: microservices, Node.JS, React.JS, PostgreSQL, Kubernetes, AWS.

    More
  • · 83 views · 27 applications · 16d

    Customer Support Specialist

    Countries of Europe or Ukraine · Product · 1 year of experience · B2 - Upper Intermediate Ukrainian Product 🇺🇦
    Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist. Join us on our mission to make photo editing...

    Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.
    Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

     

    Thanks to our incredible team of experts, we've built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory. 

     

    Skills we look for:

    — At least 6 months experience in Customer Support;

    — Upper-intermediate English is a MUST;

    — Excellent communication skills;

    — High level of personal responsibility;

    — Positive attitude :)

     

    Would be a plus:

    — Interest in photography;

    — Experience working with Photoshop and Lightroom;

    — Knowledge in Zendesk;

    — Experience in SaaS products

    — Previous work during the evening hours

     

    Your daily tasks will be:

    — Handle and resolve all customers’ complaints and requests mostly in chat + emails;

    — Answer technical and billing questions;

    — Analyse and assess customers’ needs;

    — Deliver information about benefits of the products to turn potential customers into paid ones.

     

    Work schedule in 2 shifts:

    — Morning 7:00-16:00

    — Evening 15:00-00:00

     

    What we offer:

    For personal growth:

    — A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;

    — An educational allowance to ensure that your skills stay sharp;

    — English and German classes to strengthen your capabilities and widen your knowledge.

     

    For comfort:

    — A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;

    — The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

     

    For health:

    — Medical insurance;

    — Twenty-one days of paid sick leave per year;

    — Healthy fruit snacks full of vitamins to keep you energized.

     

    For leisure:

    — Twenty-one days of paid vacation per year;

    — Fun times at our frequent team-building activities.

    More
  • · 48 views · 23 applications · 1d

    Full-Stack Developer (Java, JavaScript + React)

    Full Remote · Worldwide · 5 years of experience · B2 - Upper Intermediate
    Requirements • 5+ years of hands-on experience in full-stack development using Java, JavaScript • Proficiency in modern frontend frameworks such as React • Strong understanding of microservices architecture — ability to design, build, and maintain...

    Requirements
    • 5+ years of hands-on experience in full-stack development using Java, JavaScript
    • Proficiency in modern frontend frameworks such as React
    • Strong understanding of microservices architecture — ability to design, build, and maintain scalable and loosely coupled services
    • Experience with CI/CD pipelines, automated testing, and deployment workflows

     

    We offer:

    - Attractive financial package

    - Paid vacation, holidays and sick leaves

    - Challenging projects

    - Professional & career growth

    - Great atmosphere in a friendly small team

    - Flexible working hours

    More
  • · 83 views · 6 applications · 27d

    Project Manager

    Hybrid Remote · Ukraine (Ivano-Frankivsk) · 2 years of experience · B2 - Upper Intermediate
    Do you want to participate in interesting and diverse projects, work on the latest equipment using advanced technologies, and participate in the creation of unique devices that will come to life before your eyes? Then welcome to Ektos! Working...

    Do you want to participate in interesting and diverse projects, work on the latest equipment using advanced technologies, and participate in the creation of unique devices that will come to life before your eyes? Then welcome to Ektos! 

     

    Working Experience Requirements:

    • Min 2 years of active project management and/or 3 finished COMMERCIAL projects of the man-efforts size not less than 2000 mh

    • Was a project delivery responsible person at least in 1 COMMERCIAL project (first in line in the project delivery process)

     

    The Required Primary List of Hard Skills for the Project Manager Position:

    • Master’s or Bachelor’s degree in a STEM field (Science, Technology, Engineering, or Mathematics).

    • Strong analytical and abstract thinking skills, with the ability to decompose complex topics, group related elements, and navigate between technical and business perspectives.

    • Ability to plan and scope delivery increments, ensuring completeness and alignment with product value expectations.

    • B2 (CEFR) or Upper-Intermediate+ level of spoken and written English.

    • Knowledge in the bug management process. Experienced in bug-tracking and task management systems (JIRA, Azure, Redmine and so on).

    • Knowing and understanding SDLC (Software Development Life-Cycle)

    A Required Secondary List of Skills:

    • Understanding HDLC (Hardware Development Life-Cycle);

    • Internationally recognized certification in project management;

    • Experience as a business analyst;

    OR

    • Experience as an electronic engineer;

    OR

    • Experience as a software developer;

    OR

    • Experience as a quality assurance/control engineer;

    • Knowledge of quality management and cost of quality principles in the projects;

    • Knowledge of major features of version control systems (check-out, check-in, merging, branching, versions). Experience in version system controls (Git, SVN, SourceSafe, ClearCase, and so on);

     

    Required General Skills:

    • Strong leadership skills, practitioner of various leadership styles;

    • Is a team member and is committed to the project goals. Ability to establish team collaboration and facilitate communication among team members;

    • Strong communication skills and proven track record of communicating with international customers.

    • Strong interpersonal and conflict resolution skills. Ability to help the team to timely resolve disagreements that arise during the project;

    • Ability to prioritize tasks, work under stress and uncertainty;

    • Open-minded person and positive thinker;

    • High level of responsibility and quality sense;

    • Passion to solve complex tasks;

    • Desire to understand the product being developed;

    • Desire to learn the new.

     

    About us and what we can offer:

    • 24 working days of paid vacation;
    • Paid sick leave;
    • Comprehensive lunches right in the office;
    • Children's room for employees' children;
    • Competitive salary;
    • Experienced colleagues who are ready to share knowledge;
    • Regular salary reviews;
    • Free English lessons (we have a wonderful English teacher);
    • Friendly atmosphere, care for the comfort of specialists;
    • Corporate events;
    • Medical insurance;
    • The office has a kitchen, shower, and recreation area;
    • Very beautiful view from the workplace.
    More
  • · 167 views · 43 applications · 27d

    Senior PHP Developer to $3000

    Ukraine · Product · 2 years of experience · A2 - Elementary
    IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс (або ремоут на контрактній основі). Сфера діяльності компанії — розробка та продаж власного моніторингового софту. Looking for a back-end web...

    IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс (або ремоут на контрактній основі). Сфера діяльності компанії — розробка та продаж власного моніторингового софту.

     

    Looking for a back-end web developer:

     

    An active, experienced and motivated individual to fulfill the position in our company.

     

    About the project:

     

    The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment — Windows Server.

     

    As the developer of this project you are expected to:

     

    Demonstrate willingness to learn and to professionally grow.

    Actively participate in the project development.

    Demonstrate high quality coding style to support our goal of creating the new reliable, scalable and stable system.

    Your main duty will be back-end development and your expertise will be needed during the system development and release stages.

     

    If you have any experience in front-end development, this is a plus and is welcome.

     

    Required knowledge:

     

    PHP 7.4 - 8.2;

    OOP (object-oriented programming);

    Firebird, MSSQL (Knowledge of pure SQL), PDO, InterBase;

    JavaScript, JQuery, HTML, CSS;

    Rest API (JSON);

    Git, GitLab;

    Apache;

    Php;

    StormComposer.

     

    Will be good:

     

    Symfony 5 - 6;

    PostgreSQL;

    Docker;

    XDebug;

    Nginx;

    UnitTest;

    Ability to refactor code

    More about the project:

     

    The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment - Windows Server.

     

    What we offer:

     

    Compensation in USD,

     

    Highly professional result-oriented environment,

     

    New development project where you can apply and expand your skills fully,

     

    Stable growing company, 20+ years on the market,

    More
  • · 35 views · 3 applications · 2d

    Full Stack C#/.NET Developer

    Ukraine · 1 year of experience · B1 - Intermediate
    Looking for an opportunity to apply your C#/.NET skills in cutting-edge projects? Join our dynamic and fast-growing team! Your Role: Build and enhance scalable backend and frontend applications. Maintain and optimize existing features to ensure top...

    Looking for an opportunity to apply your C#/.NET skills in cutting-edge projects? Join our dynamic and fast-growing team!

     

    Your Role:

    • Build and enhance scalable backend and frontend applications.
    • Maintain and optimize existing features to ensure top performance.
    • Collaborate with a cross-functional team on software architecture and design.
    • Integrate third-party services and APIs into our system.
    • Follow best coding practices and contribute to improving our development workflow.

    What You Need:

    • Bachelor’s/Master’s degree in Computer Science, Software Engineering, or a related field.
    • Experience in C#/.NET development.
    • Strong skills in React and JavaScript.
    • Understanding of core web technologies (HTML, CSS, JavaScript).
    • Experience with Git for version control.
    • Solid experience in API development.
    • Knowledge of SQL databases.
    • Familiarity with the MVC pattern.
    • Bonus: Experience in C/C++/Python.
    • English level: Intermediate or higher.

    What’s in It for You?

    • Competitive salary.
    • Career growth in a dynamic and innovative company.
    • Collaborative and friendly work environment.
    • Corporate English courses.

    Work Mode:

    • Full-time employment.
    • Choose your work setup: on-site or remote.

       

    If this sounds like you, apply today!  

    More
  • · 366 views · 59 applications · 2d

    .NET Software Engineer to $2200

    Full Remote · Ukraine · Product · 2 years of experience · B2 - Upper Intermediate
    TLDR: this is a straightforward yet challenging yet exciting job with direct and clear influence on the end result with a real B2B product actively used by lots of customers across many industries in the US. Product: white-label platform for MSPs and...

    TLDR: this is a straightforward yet challenging yet exciting job with direct and clear influence on the end result with a real B2B product actively used by lots of customers across many industries in the US.

     

    Product: white-label platform for MSPs and their customers to manage billing and usage of VoIP services.

     

    Core technology:

    - .NET 4.8 (ASP.NET MVC with Razor + JS/JQuery) for "legacy" part

    - .NET 8.0+ API backend

    - React 

     

    DevOps: Azure DevOps, Bitbucket, Jira

     

    Team:

    - 5 Devs

    - 2 QAs

    - Product Manager

    - Team lead

     

    Responsibilities:

    - Design and implement new product features

    - Automate e2e feature test cases (e.g. with Playwright)

    - Renovate existing product features within new architecture/tech

    - Troubleshoot and fix bugs

    - Address tech debt

    - Participate in DevOps pipeline evolution

    - Review PRs

    - Address occasional operational tasks that require developer's involvement (e.g. help with API/DB query/report/PoC/BSS/script etc)

     

    Requirements:

    - Professionalism

    - Complete university degree (IT, math, sciences, engineering, economics)

    - Confidence with core development technology (C#, ASP.NET, SQL, JavaScript, HTML/CSS, HTTP)

    - Understanding of Git

    - Sufficient level of English for written and spoken internal communications to Americans

     

    Employment details: contractor agreement with U.S. company, SWIFT payments in USD, flexible schedule, PTO, health insurance reimbursement. 

    More
  • · 154 views · 28 applications · 28d

    Support Engineer Trainee to $650

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · B1 - Intermediate
    Virtuozzo is a global technology company specializing in modern IT infrastructure solutions. We are committed to innovation and adaptability. Virtuozzo provides a comprehensive portfolio of solutions that enable service providers and enterprises to...

    Virtuozzo is a global technology company specializing in modern IT infrastructure solutions. We are committed to innovation and adaptability. Virtuozzo provides a comprehensive portfolio of solutions that enable service providers and enterprises to leverage containers, virtual machines, and software-defined storage - along with backups, image management, and automation tools. In addition, we offer a range of XaaS solutions, including cloud infrastructure, Kubernetes, DevOps automation, and hosting technologies, empowering businesses to deploy, manage, and scale applications and infrastructure efficiently.


    We’re looking for a motivated Trainee to join our Support Team and grow into a full-fledged Support Engineer. This is a great opportunity to work on real-world technical challenges in a supportive, fast-paced environment, with the chance to gain hands-on experience and develop practical troubleshooting skills.

     

    Primary Duties & Responsibilities:
    - Provide L2 24/7 technical support for our partners (alternative schedules available)
    - Process and triage incoming L2-L3 support requests for the technical support service
    - Learn how to research, diagnose, troubleshoot, and implement solutions to resolve customer issues, escalating when necessary
    - Ensure timely and professional communication with customers
    - Maintain and expand the Knowledge Base with key findings and troubleshooting guides


    Skills Required:
    - Basic understanding of how operating systems work, especially Linux
    - Hands-on experience with Linux basics
    - Basic knowledge of internet protocols (like DNS, HTTP, SSH, FTP, SMTP)
    - Intermediate or higher level of English (both written and spoken)
    - Willingness to learn and solve technical problems
    - Good communication and attention to detail
    - Ability to stay calm and focused under pressure


    Bonus skills:
    - Experience with virtualization (e.g., Proxmox, VMware)
    - Familiarity with any monitoring or ticketing tools (e.g., Zabbix, Zendesk, Prometheus, Jira)
    - Knowledge of networking and how to configure basic services (DHCP, DNS, VPN)
    - Basic scripting skills (Bash/Python)
    - Interest or experience with cloud platforms
    - IT certifications (like LPI,Red Hat)


    What You'll Achieve at Virtuozzo:
    - Advance your expertise in Linux, cloud, and networking with real-world enterprise cases
    - Gain deep experience in XaaS and containerized deployments
    - Work alongside experienced engineers in a highly technical environment
    - Develop your career at a fast-growing global tech company
    - Understand how Linux powers major enterprises worldwide
    - Enhance your communication skills through direct collaboration with customers

     

    What We Offer
     

    • Flexible hours and remote work options
    • Space for creativity and experimentation within the company’s goals
    • Share Options – everyone shares in our success with share options
    • We help our team get private medical insurance
    • A smart, friendly team that values reliability, simplicity, and automation

      Your privacy is important to us. All information provided during the application process will be treated with the utmost confidentiality and used exclusively for evaluating your candidacy. By submitting your application, you agree to our privacy policy.
    More
  • · 41 views · 2 applications · 2d

    Manual QA Engineer (Wireless)

    Office Work · Ukraine (Kyiv) · Product · 2 years of experience · B1 - Intermediate
    Requirements: Knowledge of Wireless protocols (802.11) and L2/L3 networking 2+ years of embedded firmware testing experience on Linux platforms Experience with bash/shell scripting and/or Python Knowledge of Jenkins, ability to build and enhance CI...

    Requirements:

     

    Knowledge of Wireless protocols (802.11) and L2/L3 networking

    2+ years of embedded firmware testing experience on Linux platforms

    Experience with bash/shell scripting and/or Python

    Knowledge of Jenkins, ability to build and enhance CI system

    Understanding of SW development lifecycle and related processes

    BS degree in Computer Science, or related engineering degree

    Effective written and verbal communication skills (Upper Intermediate English)

    Ability to adapt and quickly pick up new technologies, ability to work productively and autonomously

     

    Will be a plus:

     

    Groovy, Jenkins pipelines

    Git or other VCS(es)

    Experience with OpenWRT

    Experience with outdoor wireless

    Basic understanding of electronic circuits

     

    Responsibilities:

     

    Candidate will work as part of the global team of firmware, digital hardware and RF hardware engineers to develop cutting edge wireless broadband products and technologies.

    The candidate must understand digital Wireless communications and Networking.

    Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

     

    What do we offer:

     

    International work environment and work with global development teams

    Excellent work conditions in an A-Class office (Horizon Park Business Center)

    Compensation package matching global standards

    Flexible work hours (as required)

    Paid parking, courses, training, conferences and business trips

    Medical insurance

    Free lunches

    More
  • · 49 views · 4 applications · 8d

    Technical Support Engineer L2

    Full Remote · Poland, Malta, Bulgaria, Gibraltar, Latvia · Product · 1 year of experience · B1 - Intermediate
    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products,...

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
    Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
    Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
    At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
    Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

     

    RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

     

    Primary responsibilities:

    - Respond to customer inquiries and support requests promptly and professionally.

    - Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

    - Provide step-by-step guidance and instructions to customers to resolve technical problems.

    - Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

    - Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

    - Conduct research and gather information to provide accurate and up-to-date solutions to customers.

    - Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

    - Assist in product testing, bug tracking, and providing feedback to the development team.

    - Help Support peers with day-to-day tasks and professional development by sharing knowledge.

     

    RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

     

    Proficiency requirements:

    - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

    - Proven experience in technical support, customer service, or a related role.

    - Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

    - Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

    - Proficiency in using ticketing systems, CRM software, and other support tools.

    - Familiarity with hardware, software, operating systems, and networking concepts.

    - Basic programming or scripting knowledge is a plus.

    - Ability to work independently and as part of a team in a fast-paced environment.

    - Strong time management and organizational skills with the ability to prioritize tasks effectively.

    - Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

    - English level Intermediate or higher

     

    Hard skills

    Monitoring skills:

    - Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

    - Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

    - Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

    - Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

     

    Database skills:

    - Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

    - A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

    - Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

    - Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

    - Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

     

    API skills:

    - Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

    - Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

    - Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

     

    Network skills:

    - Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

    - Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

    - Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

    - The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

    - Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

     

    Company offers:

    - Fully remote work or work in a friendly team at modern office.

    - Unlimited coffee, snacks and fruits.

    - Health insurance.

    - Free English language training.

    - Gym membership.

    - Real Agile.

    - Competitive salary level.

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