Jobs at Djinni

About LimTC

Limitless Technology Consultants © LimTC is a Ukrainian outsourcing company partnering with international businesses on a long-term basis. We help companies identify operational pain points, build practical solutions, and manage end-to-end processes with a strong focus on value creation.

Our teams work closely with clients across the UK, Israel, the US, and Ukraine, providing not only extra hands, but also ideas, structure, and process improvements that help businesses grow.

For this role, you will be working as part of a LimTC team supporting a leading UK-based internet filtering company with a Windows-based and Android product used by customers internationally.

About the Role

We are looking for an L2 Customer Support Specialist who enjoys troubleshooting, analyzing technical issues, and helping customers resolve escalated cases.

You will join a multinational team spread across the UK, Israel, and Ukraine, working in an agile environment to support and improve a web-based and mobile internet filtering solution.

This role is ideal for someone with strong technical curiosity, good English communication skills, and the ability to work independently while still being part of a supportive team.

This is a customer-facing Application Support role rather than a System Administration position. The role focuses on investigating customer issues, troubleshooting application behavior, and working closely with clients to resolve complex support cases.

Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Key Responsibilities

As an L2 Customer Support Specialist, you will:

• Receive and handle tickets escalated from L1 Support.
• Investigate, troubleshoot, and resolve technical issues within agreed SLAs.
• Analyze logs and available data to identify the root cause of problems.
• Communicate with clients when additional information is needed to understand the issue.
• Manage client expectations with clear and professional communication.
• Escalate complex issues when needed, while providing clear findings and context.
• Participate in team meetings, planning sessions, and internal discussions.
• Proactively assess workload and suggest improvements to processes.
• Update and improve the knowledge base as new solutions, product updates, or processes are introduced.
• Support training and mentoring of new joiners.
• Contribute to a stronger, more efficient support process over time.

Essential Requirements

We are looking for someone who has:

• 1+ year of experience in an IT-related role, technical support, system support, helpdesk, or similar.
• Intermediate or higher English level, with the ability to communicate clearly with international clients and native speakers.
• Strong troubleshooting and analytical skills.
• Good knowledge of Windows products and common Windows-related issues is desired.
• Experience using logs to investigate and report technical problems.
• Basic understanding of IP, certificates, ports, browsers, and connectivity-related issues.
• Ability to work with remote access tools such as TeamViewer or similar.
• Strong attention to detail.
• Self-motivation and the ability to work independently.
• A customer-facing mindset and a genuine desire to solve the root cause of an issue.
• Ability to suggest and support improvements to internal processes.
• Comfort working with complex issues across multiple teams, locations, and business lines.
• Previous experience supporting SaaS or software products and communicating directly with customers will be considered a strong advantage.

Desirable Skills

The following experience would be a plus:

• Experience with JIRA.
• Experience with SQL.
• Experience with Amazon Connect.
• Experience with Microsoft SDK.
• Previous experience supporting SaaS, web-based, mobile, or security-related products.

Working Hours

• Monday to Thursday: 20:00 – 04:00
• Friday: 13:00 – 21:00

What We Offer

• 100% remote work.
• Opportunity to work with talented people from the UK, Israel, and Ukraine.
• A chance to apply and grow your IT skills while solving real technical issues.
• Experience working with Amazon platforms and international SaaS tools.
• Supportive local L1 team.
• HR support and regular communication.
• Friendly and collaborative team environment.
• Paid sick leave.
• 18 vacation days per year.
• Additional project paid days off.
• Volunteer day.
• Team activities, HR games, and wellness initiatives such as yoga.

Why Join Us?

This is not just a ticket-handling role. You will be part of a team that investigates real technical problems, improves support processes, contributes to the knowledge base, and helps deliver better service to international customers.

At LimTC, we value people who think, care, take ownership, and want to grow together with the team.

About LimTC © Limitless Technology Consultants LLC:

LimTC is a Ukrainian outsourcing company that partners with international clients to help them grow, and we grow together with them. We build long-term collaborations where every team member plays a meaningful role. From tackling business challenges to managing operations end-to-end, we take ownership and deliver real value. At LimTC, you’re not just a resource — you’re part of a trusted, heard, and empowered team. We believe in ideas, initiative, and professional growth. Whether working with clients or building internal solutions, your voice matters here. Join us and be part of a company where your work makes a difference every day.

Key Functions:

• Provide day-to-day client support via case management generated via multiple channels:
• Ticketing system (Amazon)
• Phone Calls (including feedback and troubleshooting)
• continuously deliver a high-quality and effective service to clients, liaising with the Team Leader, as appropriate;
• Adhere to operational processes, policies, and documentary requirements;
• Ensure all client and internal documentation is safely maintained and accessible in accordance with GDPR and internal policy.
• Identify areas of personal development, e.g., training on a specific activity and reaching out to their Team Leader for assistance;
• Maintain a regular dialogue with other team members/leads, sharing learning experiences and enabling clients to provide a consistent, high-quality service;
• Use their initiative to troubleshoot technical issues raised by the client and deliver solutions that meet policies.

• Document any changes or new solutions for other agents to use.

   

Required Experience/Characteristics:

• Relevant previous experience
• Experience in working with a team
• Basic computer experience
• Spoken and written English at least an Advanced level
• Location: Ukraine
• Good communication skills and an ability to interact effectively
• Across all levels within the organization
• Ability to prioritize multiple tasks
• Good understanding of PC skills with the ability to document processes
• Strong team player
• Ability to work under their own initiative and follow directions from their Team
• Confidential, tactful, and diplomatic
• Puts the client first, acting sympathetically to their needs, thereby strengthening the overall relationship
• Committed to working within the client’s agreed values and framework.

Working schedule:

• 8 hours per day
• 5 days per week

Work is organized in two fixed shifts with rotation every 3–4 weeks (no option to choose a preferred shift):

Shift 1:
Monday–Thursday: 6:00 PM – 2:00 AM
Sunday: 4:00 PM – 12:00 AM

Shift 2:
Monday–Thursday: 2:00 PM – 10:00 PM
Friday: 11:00 AM – 7:00 PM

Benefits:

• Working in an environment with native English speakers
• Remote work
• Ukrainian Holiday coverage
• 18 paid vacation days
• We provide technical equipment 
• A stepping stone into the IT technologies space
• HR benefits
• Growing project and company with the ability to contribute to the core and apply creativity
• Amazing, talented people and a personal approach at all levels!

We are looking for a Network Automation Engineer to join our team and manage our internal corporate networks, covering both virtualized environments and office infrastructure.

You’ll work with next-generation firewalls, global remote access, virtualization, and configuration automation, helping keep internal systems secure, stable, and seamlessly connected.

This role would suit someone who enjoys automating routine network operations, managing complex security policies, and making practical improvements to network reliability and access.

Responsibilities

• Build, administer, and maintain internal company networks, covering both virtual environments and office infrastructure.
• Ensure secure and stable employee access to corporate resources globally using Palo Alto Networks architecture, SD-WAN, and Conditional Access policies.
• Prevent network configuration drift by automating infrastructure management with Ansible and Terraform, and collecting latency telemetry.
• Configure and maintain Next-Generation Firewalls (NGFW), Panorama, VPN Gateways, and GlobalProtect (including client provisioning and endpoint verification via HIP profiles).
• Manage security, NAT, and VPN policies, alongside role-based network segmentation, VPN zones, and transit routing.
• Administer Linux-based network environments and KVM/QEMU virtualization using virsh.
• Manage SSL/TLS, IPSec, and the full certificate lifecycle (PKI).
• Analyze VPN traffic flows, sessions, and logs, while maintaining DDoS mitigation, brute-force protection, and rate-limiting mechanisms.
• Maintain network configurations as code using Git workflows (branching, pull requests, and version control).
• Monitor network availability and latency, systematically troubleshooting connectivity and security issues.

Requirements

• 3+ years of experience in Network Engineering with hands-on exposure to Next-Generation Firewalls (e.g., Fortinet, Palo Alto Networks).
• 1+ year of focused, hands-on experience directly with the Palo Alto Networks stack (Pan-OS, Panorama, GlobalProtect) will be a 
• Strong grasp of TCP/IP, routing, traffic filtering, and the differences between traditional stateful firewalls and NGFWs.
• Solid understanding of Pan-OS internals (XML configuration, commit pipeline, policy processing, logging) or readiness to quickly master them.
• Practical knowledge of network security mechanisms (DDoS/brute-force protection, rate limiting), VPNs (IPSec, SSL/TLS), and certificate management.
• Understanding of SD-WAN and Conditional Access principles for remote access.
• Hands-on experience administering Linux systems and KVM/QEMU virtualization, with mandatory proficiency in virsh.
• Practical experience with Ansible for network automation (experience with Terraform is a plus).
• Confident working knowledge of Git and at least basic Python skills for scripting.
• Systematic approach to troubleshooting, log/session analysis, and incident resolution.
• Professional proficiency in English.

Will be a plus

• 1+ year of focused, hands-on experience directly with the Palo Alto Networks stack (Pan-OS, Panorama, GlobalProtect).

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Trapster is a marketplace that connects game studios with gaming creators on TikTok, Instagram and YouTube Shorts, with campaigns paid on verified views.

What you'll do:
• Find indie and mid-size game studios and reach out to them cold
• Run discovery and intro calls
• Handle objections and close deals
• Keep in touch with clients and grow accounts after launch

What we're looking for:
• Experience in B2B sales, partnerships or business development
• Strong written and spoken English
• Interest in games and creator content (a big plus)
• Clear, proactive communication: you follow up and close next steps

Conditions:
• Fully remote
• Working hours: 12:30 to 21:30 CET
• $1,000 to 1,400/month to start, with a 3-month probation period followed by a salary review

How to apply: send your CV and a few lines on why you're interested.

Inforce — a Software Development Company that provides a full range of top-quality IT services. We believe that great software starts with great people — and that’s where you come in!

We’re looking for a Sales Manager who enjoys finding opportunities, talking to decision-makers, and turning hiring needs into real deals 

What you’ll do

• Take qualified leads from our lead generation team and run discovery calls with founders, CTOs, and hiring managers
• Own and create lead generation channels. The only limit is your imagination.
• Understand client needs and match them with our developers or a dedicated team (outstaff / outsource)
• Prepare proposals and commercial offers, coordinating estimates with our tech leads
• Negotiate rates and terms, and close deals
• Create results and impact company's development roadmap
• Manage client relationships after the start: regular check-ins, extensions, new roles and projects
  
  You’ll be a good fit if you have
• Ability to work from the office in Lviv (hybrid format)
• Understanding of the IT service model: rates, team composition, T&M vs fixed price, SDLC
• Ability to write clear, convincing messages in English
• Confident communication (B1+ English)
• Proactive mindset and ownership
  
  Will be a plus:
• Experience in IT sales (outsource/outstaff or similar)
• Experience working with job platforms
• Entrepreneurial mindset
  
  Grow your career with a team that values people as much as results.

Location: Remote

Hours: at least 4h overlap with US Eastern (ideally 10am–2pm ET)

Type: Full-time contractor

Picture a Meta account where creative is never the bottleneck: 100–150 fresh pieces of content land every month from an in-house team and a creator network. Add a founder who knows Meta inside out and wants a sparring partner, not someone who forwards dashboards. 

Haven is hiring on behalf of Taily (tailypet.com), a Miami-based, founder-led DTC pet supplement brand. The hero product is a liquid collagen for dogs, alongside NAD+ and Superdaily, all on a subscribe & save model. Taily sells on Shopify, Amazon, TikTok Shop and Chewy.

🎯 The mission

Taily is bringing Meta paid acquisition in-house, and you'll own it end-to-end, reporting straight to the founder. The brief:

• Rebuild the account and bring new-customer CAC back to a profitable level.
• Turn creative testing into a weekly engine together with the content team.
• Prove how Meta drives Amazon sales, because that's where most of the revenue lands.

The goal isn't to spend more. It's to grow profitably and efficiently.

🧠 Why this role is different

• You're not chasing in-platform ROAS. Amazon is the biggest revenue channel, and Meta, TikTok and organic feed demand into it. So performance is judged on MER, blended CAC and cross-channel lift, which is how it should be measured. Stack: Triple Whale, Pixel + CAPI on Shopify. Meta is the core channel, with TikTok and Google as secondary.
• Creative supply is solved. You brief, the team and creators produce. You never wait weeks for something to test.
• No layers of approvals. You own the whole account and work directly with a founder who understands Meta deeply.
• Real budget, real impact across Shopify, Amazon, TikTok Shop and Chewy.
• Room to grow. There's a clear path to owning all paid acquisition (Meta, TikTok, Google, Amazon ads) and stepping into Head of Growth / Head of Acquisition, including hiring your own support.

🛠 What you'll own

• Account structure & efficiency: audit and rebuild the account (campaign structure, budgets, tracking) and hold it to a profitable new-customer CAC.
• Creative testing: run a disciplined weekly test cycle, brief the content team and creators on angles and hooks based on what's working, read results at the ad level and scale the winners.
• Measurement: keep Pixel/CAPI healthy, think in MER and blended CAC, run incrementality and holdout tests, and evaluate Meta → Shopify + Amazon spillover.
• Reporting & planning: a weekly report to the founder (spend, new-customer CAC, MER, top/bottom creatives, next tests), plus monthly budget allocation, account reviews, promo and seasonal planning (hello, BFCM) and a running learnings log.

🚫 What's NOT on your plate

Producing or filming creative (you brief, the content team makes it) · email/SMS retention · Amazon listings and Amazon PPC · Shopify development · influencer contracting and payments · customer service.

✅ You'll fit right in if you…

• Have 5+ years of hands-on paid media at DTC eCommerce brands, with Meta as your core channel.
• Have personally run Meta at scale: Advantage+ Shopping, CBO vs ABO structuring, broad targeting, and a repeatable creative-testing framework built on UGC/creator content.
• Are strong on measurement: Pixel + CAPI on Shopify, attribution windows, MER/blended CAC thinking, incrementality and holdout testing.
• Are comfortable reading Shopify and Amazon data to judge cross-channel lift.
• Come from in-house DTC brands in the $3–30M range (ideally pet, supplements, health/wellness or other consumable/subscription CPG), or from a performance agency where you personally ran DTC accounts.
• Can write within the claim restrictions of the pet supplement category (no disease or treatment claims).

Bonus points for: TikTok Ads / TikTok Shop GMV Max and Spark Ads · Amazon Attribution or Amazon DSP · Google Performance Max / YouTube · subscription offers and LTV-based bidding · writing ad scripts and briefs for editors · post-purchase survey / MMM tools (Triple Whale, Northbeam, Fairing) · experience with a brand selling heavily on both Shopify and Amazon.

💰 What's in it for you

• Base + quarterly performance bonus (target ~10–20% of base), tied to agreed new-customer CAC / MER targets and profitable growth in new-customer revenue. You set the targets together with the founder in your first 90 days.
• Paid time off plus US public holidays.
• Fully remote, with a flexible schedule within the overlap window.
• Free Taily products for your pets 🐾

👥 Who you'll work with

A lean, mostly remote team. You report to the founder/CEO and work closely with the Community Manager (TikTok/creators), Creator Manager, Marketing Assistant, Chief Creative Producer and graphic designer. Email/SMS is handled by an external retention agency.

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.

Currently, we are looking for a Marketing & Data Analyst for RNK Health to own marketing and product analytics, reporting, and tracking across their acquisition channels.

Type: Full time
Location: Remote
Working hours: 14:00-22:00 EEST (Kyiv time)

About RNK Health

RNK Health is a fast growing telehealth brand. We help people get treatments like NAD+, sermorelin, tirzepatide, semaglutide, and B12 — prescribed by licensed providers and shipped to their door. We run our own ads, funnels, creative, email/SMS, affiliates, and analytics.

What this job is

You own marketing and product analytics, tracking, and reporting across the business.

This is a hands-on role. You will analyze acquisition, product, and retention performance, maintain tracking systems, investigate data issues, and provide clear insights for business and marketing decisions.

You should understand both marketing and the technical side of analytics, from CAC, LTV, funnels, and attribution to GTM, pixels, and server-side tracking.

What you will own

Marketing, product & retention analytics
Analyze performance across the full customer journey, from acquisition and funnel conversion to subscription performance, retention, and LTV. Track CAC, ROAS, CR, cohorts, rebills, cancellations, refunds, churn, and customer lifetime value. Identify trends, performance changes, and opportunities for improvement, and turn the data into clear reports and actionable insights for marketing, product, and business decisions.

Funnels and A/B testing
Analyze user behavior and acquisition funnels, identify conversion opportunities, and evaluate A/B tests across landing pages, pricing, and customer journeys.

Attribution
Understand how attribution works across Meta, Google, internal data, and other acquisition platforms. Identify and reduce discrepancies between data sources and make sure the business is using the right data for reporting and decision-making.

Tracking
Set up, maintain, and troubleshoot tracking through GTM, including Meta and Google pixels, Conversion APIs, client-side and server-side events, deduplication, and marketing platform integrations.

Data accuracy
Ensure data accuracy and consistency across reporting systems and proactively identify discrepancies before they impact business decisions.

Who we are looking for

• 3+ years of experience in marketing, product, or data analytics
• Strong experience with Mixpanel, GA4, or similar analytics platforms, including funnels, events, user behavior, and conversion analysis
• Strong Google Tag Manager (GTM) experience, including event setup, debugging, and web and server-side tracking
• Hands-on experience with Meta and Google pixels, Conversion APIs, and other marketing platform integrations
• Strong understanding of attribution across marketing platforms and internal data
• Strong understanding of CAC, ROAS, CR, LTV, retention, churn, cohorts, and subscription performance
• Hands-on experience with BigQuery, GCP, and large marketing/customer datasets
• Strong SQL and Google Sheets / Excel skills
• Strong attention to detail and ability to independently identify and resolve data and tracking issues
• Ability to turn complex data into clear, actionable insights for business and marketing teams

Nice to have

• Experience in telehealth, healthcare, or another subscription health business
• Understanding of healthcare marketing and data compliance
• Tableau and/or Looker Studio
• TikTok, Snapchat, or other paid media platform tracking experience
• Affiliate tracking / Everflow experience

Ready to join the team? Please submit your CV.

We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
 

Location: Remote · Hours: at least 4h overlap with US Eastern (~3–7pm CET) · Type: Full-time, B2B contract

Haven is hiring on behalf of MenuFit (menufit.com · App Store) — the app that tells you exactly what to order at any restaurant to hit your goals. MenuFit launched in August 2025 and went from $0 to $1M+ in monthly revenue in under a year, completely bootstrapped and profitable. It's a top 10 app for eating out healthy, with 3M+ downloads and a 4.8★ rating from 54,000+ App Store reviews.

The role

You take over day-to-day media buying and report to the Head of Paid Ads: daily buying, budget allocation and the weekly creative test cycle, so the Head of Paid Ads can focus on creative strategy and new channels. Paid has been scaled from zero to a six-figure monthly budget in under a year, and the plan is to keep scaling aggressively through 2027. Your mandate is to grow spend while holding efficiency targets.

The account today

Meta is the core channel, with TikTok and Apple Search Ads also live and scaling. On Meta you'll run both in-app install campaigns and a growing web-to-app funnel. V2 of the app just shipped, so there's lots of fresh surface to test.

What you'll own

• Scaling: growing spend across all live campaigns, in-app and web-to-app, and across geos.
• Creative testing: launching new creative into test, reading results at the ad level and scaling what works.
• Unit economics: calculating target cost per trial off current unit economics and holding the account to it; feeding trial-to-paid data back into buying decisions.
• Reporting: pulling from Meta, Singular and paywall data, reconciling the sources and flagging when they drift apart.
• Signal: working with the CTO on Event Match Quality, CAPI and deduplication.

What's NOT on your plate

Creative strategy and briefing (creative arrives ready to launch) · creator management · product, pricing and paywall · brand · lifecycle · ASO · people management.

Who we're looking for

• 3–5+ years of hands-on paid media in consumer subscription apps, ideally iOS trial-to-paid.
• Has personally run a Meta account at $1M+/month, hands-on in the account daily.
• Fluent with an MMP (Singular ideal, AppsFlyer or Adjust fine): pulls your own data, joins it to Meta on IDs, and can explain why the sources disagree.
• Post-ATT literate: works off a calibrated blended number, not platform-reported ROAS.
• Deep on the signal side: EMQ, CAPI, server-side events, deduplication.
• Comfortable with Advantage+ and broad targeting.
• Web-to-app funnel experience (Superwall, FunnelFox or similar) alongside install campaigns.

Strong pluses: TikTok Ads; APIs / MCP tooling to build your own reporting; working alongside a creator or UGC program; health, fitness or nutrition apps; Apple Search Ads or AppLovin; having taken an account through a major signal change.

Compensation

• Base + monthly performance bonus: $1K for hitting both the ROAS and spend targets, $2K for hitting both stretch targets.
• Targets are set monthly with the Head of Paid Ads as the account scales.
• 10–15 days PTO plus local public holidays.
• Paid tooling and a budget for courses and industry events.

Why join

• One of the fastest-growing accounts in consumer subscription apps, with real budget behind you from day one.
• ~7x revenue growth in 12 months, bootstrapped and profitable.
• Creative supply is solved: in-house creative director, UGC creators and 100+ influencers.
• One product, one decision-maker. No client servicing, no decks, no approval chains.
• Direct line to the Head of Paid Ads, the CTO and the founder; decisions get made the same day.
• Room to grow: own the channel outright, open AppLovin, own the measurement model.

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics. Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🟢 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🟢 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice

Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Job Description

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• English level – intermediate and above;

Would be a plus:

• Superior problem solving, analytical and communications skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Jira, Confluence;
• Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Gensoft is hiring a hands-on Senior Data Engineer to join an AI-powered search and matching platform. Your focus will be the data pipelines that feed production search: making ingestion fast, reliable and easy to operate, and keeping the data that reaches the matching layer clean and consistent.

We are looking for a strong production data engineer first: deep ETL/ELT, SQL/PostgreSQL, data quality, recovery and workflow orchestration experience matters most. Go is used in the existing data migration layer, so you need to be comfortable reading and following Go code, but this is not an advanced backend Go role.

Engagement

• Full-time contract, 6 months to start, with a strong chance of extension
• Fully remote
• Monday to Friday, 8 hours a day, with overlap with the team's core working hours

• Start: as soon as possible

   

Tech stack

PostgreSQL with pgvector, embedding models (VoyageAI) served through Amazon Bedrock, DAG-based workflow orchestration, and an existing Go layer that runs data migrations.

What you'll do

• Take over the current ingestion flow and document how it works: sources, transformations, weak points and failure scenarios
• Automate ingestion, validation, deduplication and incremental updates, and turn onboarding of new data sources into a repeatable process
• Build and run ETL/ELT workflows as DAGs: manage dependencies between tasks, configure retries, handle failed runs and run backfills
• Build safe recovery mechanisms (retries, checkpoints, replay and backfill, quarantine) so that no data is lost or duplicated
• Track record counts, metadata, source identifiers and data lineage; catch schema changes and run quality checks
• Own the pipelines that generate embeddings and keep the vector index in sync with the source data (re-embedding, re-indexing, consistency checks)
• Support the interfaces of the matching service and take part in improving match quality
• Investigate data-flow issues in the existing Go migration layer together with platform engineers
• Set up monitoring and alerting together with DevOps (freshness, failures, throughput, latency, cost)
• Keep tests, deployment practices and runbooks in shape so the system can be run and recovered without you
• Apply the agreed rules on data consent, access, retention and deletion, and flag any open questions early

• Work closely with Product, Engineering, DevOps and ML specialists, keep the team updated on progress

   

What we expect

• Proven ownership of production data pipelines, including debugging and recovering failures
• Strong hands-on ETL/ELT experience in production
• Hands-on experience with DAG-based workflow orchestration (Apache Airflow, Dagster or equivalent), including dependencies, retries, failed runs and backfills
• Strong SQL and PostgreSQL data modelling skills
• Working knowledge of Go: enough to read existing code, follow how data moves through it and investigate issues (advanced backend Go experience is not required)
• Solid understanding of APIs, batch and async processing, schema evolution, metadata and lineage
• Experience with idempotent processing, reconciliation and safe reruns
• Hands-on work with vector search and embedding pipelines in production (search, matching or ML products): generating and storing embeddings, indexing and keeping them consistent with the source data
• Ability to trace quality problems across inputs, embeddings, indexes and downstream results
• Cloud experience, automated testing, code review and disciplined deployments

• Monitoring, alerting, runbooks, privacy-aware data modelling and access control

   

Nice to have

• Direct experience with pgvector and Amazon Bedrock
• Experience integrating and evaluating embedding models (e.g. VoyageAI)
• Python for data processing
• Entity resolution and search relevance

• Background in HR tech or recruitment data

   

When applying, please make sure your CV clearly shows

• ETL/ELT and workflow orchestration projects (which tool, what the DAGs did, how you handled failures and backfills)
• Production embedding and vector search work (which models, which vector store, scale, your personal role)
• Examples of ingestion recovery and data quality work, with your individual contribution and impact

• A link to code repositories, if available

   

Hiring process

CV review, technical interview, pair programming session, final interview.

The role

We are looking for a Product Owner for the Alf platform. It is not a conventional feature-team role, and we would rather say so now than discover it together in month three. Roughly half is product ownership of a live AI product with real users and real failure modes. The other half is platform work: defining what belongs to the platform versus what belongs to each team, holding a shared quality bar across all of it, and defining what a team needs to succeed in covering their own area, enabling them to get there. The role also isn’t scoped to Alf alone — it extends to new AI-driven streams as they emerge (MCP tools being one current example).

Your expertise:

• 7+ years in product ownership or product management in a technical product, with clear evidence of independent ownership
• Experience integrating AI capabilities (LLMs, AI APIs, intelligent workflows) into software products
• Strong understanding of AI product development and experience driving AI-related functionality
• Experience owning a platform, API or internal-platform product where other teams were your users
• Experience driving something cross-team — a standard, a contract, a migration — that others had to adopt while you had no authority over them
• Comfortable in Agile delivery with engineers, QA and design

• Hands-on experience building or developing AI-powered products or features

   

Will definitely be a plus:

• Experience with conversational or voice interfaces, including how constraints differ on mobile
• Familiarity with tool-calling architectures or agent frameworks
• Experience with knowledge-base or content pipelines feeding an AI system
• A background in support tooling, escalation flows, or trust and safety
• Exposure to domains, DNS, hosting or email

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Owning the platform roadmap: routing, context management, model integration, shared tooling, monitoring and testing foundations
• Defining what the platform provides versus what individual teams own — and keeping that line from blurring
• Enabling teams that take on an assistant in their own domain: what’s expected of them, and the support they need to meet it
• Owning and defining how sensitive or complex operations are surfaced and controlled in a conversation
• Defining quality and safety requirements, and driving an evaluation approach that catches regressions before customers do
• Turning quality and operational signals into prioritised improvements
• Preparing backlog items that are ready to build, including failure handling and acceptance criteria
• Working with UX and engineering on flows where the interaction model itself is the hard part
• Maintaining a big-picture view of system health and success criteria across every team building on Alf, and identifying what needs attention

The Mission: Support the development and scaling of a modern SaaS platform powered by agentic AI systems. You will bridge the gap between user needs and engineering execution, bringing a strong product mindset to automate complex B2B workflows. We are looking for a highly proactive builder who wants to grow alongside a cutting-edge AI product.

What You'll Own:

• Product Execution & Scoping: Work on clear, actionable user stories, acceptance criteria, and technical specifications for the engineering team.
• User Discovery & Feedback: Proactively participate in customer interviews, identify friction points, and advocate for the user in every product decision.
• Data-Driven Iteration: Track feature adoption, analyze user behavior metrics, and prepare product reports to guide future development cycles.
• Cross-Functional Alignment: Act as the daily bridge between design, engineering, and customer success, taking extreme ownership to unblock development.
• Modern AI Paradigm: Keep a pulse on industry trends, specifically regarding how autonomous, agentic AI systems can be leveraged to solve real-world B2B problems.

The Stack & AI Tooling:

• B2B SaaS infrastructure and third-party integrations.
• Use AI-native tools and agentic systems daily to accelerate spec writing, data analysis, and product documentation.

The Embedded Model:

• You will embed directly into an agile, fast-paced US/EU client product team, collaborating closely with senior product leadership and engineering from day one.

Requirements

• Strict Experience Cap (1–3 Years): We are exclusively looking for emerging, high-potential product managers with 1 to 2 (maximum 3) years of commercial experience. Please note: We are looking for proactive, high-agency startup builders. If you have 5+ years of PM experience, this role isn't a fit.
• Mindset: A highly proactive approach, strong product mindset, and the ability to operate with "high agency" — you don't wait for tasks; you find problems and propose solutions.
• Communication: B2+ / C1 (Upper-Intermediate / Advanced) English. You must be comfortable participating in live calls with US stakeholders.
• Tech & AI Interest: A solid understanding of technical concepts (APIs, integrations) and experience and interest in modern agentic AI workflows.

We Offer

• A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
• Competitive compensation packages commensurate with your background and product portfolio.
• Flexible, remote-first workflow optimized for seamless global alignment.
• Medical Insurance in Ukraine and a Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

We’re looking for a Technical (Python) Support Engineer to keep our production applications stable and fast during weekend shifts. You’ll handle incident triage, bug fixes, and small improvements while collaborating with the core team when escalation is needed.

Shift on Saturday & Sunday options (choose one):

• 07:00–15:00
• 15:00-23:00
• 23:00- 07:00
   

What you’ll do

• Maintain and troubleshoot Python/Django web applications
• Debug and optimize database performance (PostgreSQL)
• Operate core AWS services (EC2, S3)
• Diagnose issues with cross-functional teams and implement quick fixes
• Keep code changes clean, documented, and secure
• Handle end-user requests and provide technical assistance

What we’re looking for:

• English: Upper-Intermediate or higher
• Experience: 6+ months with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (Python, Django, Databases, AWS)
  • Strong fundamentals (data types, HTTP/REST, Git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, internships) — GitHub links welcome
• Solid knowledge of PostgreSQL (or another relational DB)
• Basic familiarity with AWS (EC2, S3)
• Strong analytical and debugging skills
• Basic understanding of REST APIs and front-end basics (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and in a team

Nice to have

• Docker, Kubernetes, and CI/CD pipelines
• Web application security best practices
• Experience in an Agile environment
   

What we offer

• Paid part-time weekend shifts
• Flexible choice of shift blocks
• Supportive team and transparent processes
• Fast track to real production experience

At Elogic, we’re looking for a Head of Human Capital to lead our people strategy and help build an environment where employees and teams can perform and grow. You’ll work closely with company leadership and managers, connecting people practices with business priorities.
 

What you’ll do:

• Develop and drive the company’s people strategy in line with business goals.
• Lead the Human Capital function, aligning HR, recruitment, and people development priorities with business needs.
• Manage the full employee lifecycle, from onboarding and development to retention and offboarding.
• Build effective performance management, feedback, career development, and succession planning processes.
• Act as a trusted coach and partner to managers, helping them grow as leaders and build strong, effective teams.
• Use coaching and mentoring skills to support employees’ growth, ownership, and professional development.
• Support teams through organisational changes and help create a culture of trust, collaboration, and accountability.
• Develop clear and fair compensation, benefits, and employee recognition practices.
• Use people data and employee feedback to identify challenges and improve HR practices.
• Strengthen company culture, internal communication, and employee engagement.
• Ensure HR policies and processes are simple, consistent, and helpful for employees and managers.
   

What we’re looking for:

• Experience as a Head of HR, Head of People, HR Director, or a similar leadership role in an IT company.
• Experience building and improving HR processes across the employee lifecycle.
• Experience leading an HR team and partnering with senior management.
• A strong understanding of performance management, compensation, employee development, and retention.
• The ability to turn business priorities into practical people initiatives.
• Strong communication, stakeholder management, and conflict resolution skills.
• A thoughtful, data-informed approach and confidence handling sensitive situations.
• Intermediate English or higher.
   

Nice to have:

• Experience in an IT services or consulting company.
• Experience supporting distributed and international teams.
• Experience guiding organisational change and developing leadership capabilities.

We’d be happy to hear about the people initiatives you’ve led and the impact they had on employees and the business.