Jobs at Djinni

We are seeking a talented and experienced Python Developer to join our team. 

You will be working in a direction that is primarily focused on high-tech developments for the US client in the consulting and financial domains. All projects are aimed at optimizing business processes, ensuring maximum efficiency in work, and helping the client to automate and improve their internal processes. Our team specializes in the use of advanced technologies and, at certain stages of project development, actively utilizes the latest advances in artificial intelligence (AI) and machine learning (ML).  

Responsibilities: 

• Develop and maintain applications using Python, with a focus on integrating AI/LLM,  AWS GlueJobs/Azure Functions and other. 
• Design, build, and deploy machine learning models. 
• Implement ETL processes using AWS GlueJobs/Azure Functions to process and transform large datasets. 
• Collaborate with cross-functional teams to define, design, and ship new features and enhancements. 
• Optimize applications for maximum performance, scalability, and maintainability. 
• Troubleshoot, debug, and resolve software defects and issues. 
• Keep up-to-date with the latest industry trends and technologies to ensure the software is current and competitive. 
• Provide technical guidance and support to other team members. 
• Write clean, maintainable, and well-documented code. 
• Participate in code reviews and contribute to improving code quality. 

Requirements: 

• 3+ years of experience in software development using Python.  
• Hands-on experience with AWS services or Azure Cloud Platform 
• Strong knowledge of web services, API development, and RESTful APIs. 
• Proficient understanding of code versioning tools, such as Git. 
• Excellent problem-solving skills and attention to detail. 
• Strong verbal and written communication skills. 
• Knowledge of frameworks and libraries such as Pandas, FastAPI, SpaCy, etc. 

Preferred Qualifications: 

• Understanding of machine learning concepts, NLP, and LLM. 
• Experience working with other AI and NLP technologies, such as OpenAI's GPT family, Azure OpenAI, PyTorch or related. 
• Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes. 
• Familiarity with agile development methodologies, such as Scrum or Kanban. 
• Intermediate or higher level of English. 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Summary

Who we are
A performance marketing agency that operates as an embedded growth team for our clients. We manage 5+ active accounts across DTC e-commerce, mobile apps (iOS/Android), and lead generation verticals with a combined monthly spend of $200k+. Our primary platform is Meta, with TikTok and Google Ads for select accounts.
We’re a small, senior team - no layers, no bureaucracy. You’ll work directly with the founder (strategy), a creative lead (production), and a PM (coordination). Decisions happen fast, and you’ll have real ownership over the numbers.

The role
You’ll own the full performance lifecycle across multiple accounts - from campaign architecture and bid strategy to creative testing orchestration, anomaly response, and weekly client reporting.
You’ll think in unit economics (CAC, payback period, LTV), plan 1-3 months ahead, and work closely with our creative lead to turn performance data into actionable briefs. When ROAS drops 30% on a Tuesday morning, you’re the one who diagnoses whether it’s creative fatigue, audience saturation, or a platform delivery bug - and you fix it before anyone needs to ask.

What you’ll own

P&L outcomes
Hit and scale ROAS/MER targets per client while holding CAC and payback period within agreed thresholds
Manage daily budgets and pacing across multiple ad accounts per client
Own scaling decisions: when to push, when to pull back, how to manage learning phases

Strategic planning
Rolling 1-3 month media plans: angles, offers, campaign structure, budget allocation
Test roadmaps: creatives, audiences, placements, bid strategies - planned and executed weekly
Map full funnel TOF/MOF/BOF and ensure message match from ads through LP/PDP/app store to email/SMS

Creative analysis and guidance
Analyze creative performance using hook rate, hold rate, CTR, CVR, CPA, and ROAS to identify winners, fatiguing assets, and patterns worth iterating on
Translate data into specific, actionable briefs for the creative team: what formats to build (video, static, carousel, UGC), what angles to test, what volumes are needed, and what the priority order is
Define test mix and cadence - you decide what gets launched, how much budget it gets, and when to kill or scale
QA all creatives before launch: copy accuracy, size compliance, ad platform policy, landing page alignment

Tracking and measurement
Implement and maintain tracking: Pixel, CAPI, AEM, UTMs, GA4/GTM
For mobile app clients: configure and verify MMP (Mobile Measurement Partner) attribution, set up in-app event tracking, manage postback configurations, and ensure accurate install/purchase/subscription attribution across iOS and Android
Diagnose discrepancies between ad platform reporting, MMP data, and backend numbers
Maintain clean attribution across web and app funnels

Optimization and troubleshooting
Prevent creative fatigue through proactive refresh cycles
Manage bid strategy transitions and campaign structure decisions (ASC/ABO/CBO mix, Cost Cap vs Bid Cap)
Diagnose delivery issues, attribution discrepancies, and platform anomalies
Coordinate CRO and landing page fixes when data points to post-click problems
Define stop-loss thresholds and enforce them

Reporting and visibility
Weekly client reports: campaign-level breakdowns with strategic commentary, trends, risks, forecast, and next steps
Surface risks early - don’t wait for the weekly report to flag a problem
Maintain dashboards and ensure stakeholders have clear visibility into performance
Enforce Meta policy and FTC/ASA compliance across all ad content

KPIs
MER/ROAS per client
CAC and payback period
Creative hit rate and time-to-winner
Budget pacing accuracy
Report quality and on-time delivery
On-schedule test execution (planned vs launched)

Requirements

Must have
4-6+ years of hands-on Meta Ads buying with proven profitable scale at $200k+/month combined spend
Fluent in unit economics and forecasting: CAC, LTV, payback period, MER, contribution margin
Strong attribution knowledge: CAPI, AEM, GA4/GTM, MMP setup and troubleshooting
Proven ability to analyze creative performance data and turn it into actionable briefs and testing plans for the creative team
Experience with both DTC/e-commerce and mobile app campaigns (including app install and in-app event optimization)
Excellent English - you’ll write client-facing reports and communicate async in Slack
Self-directed, proactive, ownership mindset

Strong plus
TikTok Ads and/or Google Ads buying experience
Multi-language campaign management (English, Spanish, French)
Shopify/Replo/Webflow CRO knowledge
Multi-country buying experience
Triple Whale, Hyros, Northbeam, Adjust, or similar attribution platforms

What we offer
Performance-based compensation: base retainer + upside tied to ROI/MER performance
In-house creative team and testing budgets
Standardized ops: weekly report templates, creative brief system, structured testing frameworks
Remote, async-first, high-autonomy environment
Small team with direct access to decision-makers - no red tape

Additional questions:
1. Your best Meta Ads case study - what you managed, what decisions you made, what results you drove
2. A specific example of how you turned performance data into a creative brief that improved results
3. Your experience with mobile app campaigns (if any)
4. Your availability and compensation expectations

Overview

We’re looking for a highly organized, proactive Marketing Coordinator to serve as the central point of coordination across all marketing initiatives. This role sits at the intersection of strategy and execution—supporting organic growth, paid acquisition, and brand visibility while ensuring all marketing efforts stay aligned with company goals.

This person will act as a “chief of staff” for marketing—bringing structure, visibility, and accountability to campaigns, timelines, and performance.

Key Responsibilities

1. Marketing Coordination & Execution

• Serve as the primary point of contact for all marketing activities across organic, paid, and brand channels
• Coordinate campaigns from planning through execution and reporting
• Ensure alignment between teams (content, paid media, SEO, design, sales, etc.)

2. Organic Growth (SEO, Content, Social)

• Support planning and execution of organic lead generation initiatives
• Coordinate content calendars, publishing schedules, and distribution
• Track performance of SEO and content efforts and flag opportunities for improvement

3. Paid Lead Generation

• Assist in managing paid campaigns (Google, Meta, etc.) in collaboration with internal or external teams
• Track budgets, timelines, and campaign performance
• Ensure campaigns are launched on time and optimized based on results

4. Brand & External Awareness

• Help drive brand visibility across channels (social, partnerships, PR, events)
• Ensure consistent messaging and positioning across all external communications
• Monitor brand presence and competitor activity

5. Marketing Operations & Reporting

• Maintain dashboards and reporting for key marketing KPIs
• Keep all marketing initiatives organized, documented, and on track
• Identify bottlenecks and improve workflows/processes

6. Strategic Support (Chief of Staff Function)

• Support leadership in planning and prioritizing marketing initiatives
• Ensure the team is operating within targets (lead volume, CAC, ROAS, etc.)

• Drive accountability across projects and follow up on execution

   

Qualifications

• 2–5 years of experience in marketing coordination, growth, or operations roles
• Strong understanding of both organic and paid marketing channels
• Highly organized with excellent project management skills
• Analytical mindset with ability to track and interpret performance metrics
• Strong communication skills and ability to work cross-functionally

• Proactive, detail-oriented, and execution-driven

   

What Success Looks Like

• Marketing initiatives are consistently executed on time and within scope
• Clear visibility into performance across all channels
• Improved alignment between marketing efforts and company targets

• Increased efficiency and accountability within the marketing function

   

Why This Role Matters

This role is critical to scaling our marketing efforts. You’ll bring structure to complexity, ensure nothing falls through the cracks, and help drive measurable growth across all channels.

About the Company
 

Mamma Mia Covers is a US–Canada DTC company in the Home & Living segment and the exclusive distributor of the Italian brand PAULATO by GA.I.CO in the US and Canada. Since 2018, we've built a recognizable brand in the slipcover category — patented product, two sales channels: Shopify (DTC website) and Amazon US. Featured in Inc. 5000, team of 40+ people, own warehouses in the US.
 

We're actively expanding into new product categories, testing new ideas, and building the product team that will take us there. There's real room here — new brands, new lines — and we have the budget and appetite to explore them.

Your Mission
 

Be the person who grows this business — not by executing someone else's vision, but by owning your portfolio end-to-end and making it better every week. We give you the context, the resources, and the trust. You bring the decisions and the results.

This is not a typical PM role. You won't be managing tasks — you'll own a product portfolio as if it were your own business. Revenue, margin, and profit are your KPIs. You decide, execute, and are accountable for the result.

Key Responsibilities
 

Own the Product Portfolio (Core Responsibility)

• Drive full P&L ownership across your portfolio — revenue, margin, and sales volume are your numbers to hit
• Set and achieve monthly and quarterly sales and profit targets
• Manage the full product lifecycle: from niche research → development → launch → scaling
• Make data-driven decisions on pricing, offers, and promotions
   

Product Launch & Growth

• Identify new product opportunities through market and competitor analysis
• Build unit economics and forecast sales (3–6 months)
• Prepare business cases for leadership
• Lead product launches end-to-end: define product specs, brief design and content, coordinate suppliers (packaging, quality), define PPC launch strategy
• Manage launch execution in Asana (timelines, ownership, delivery)
   

Optimize Existing Products

• Daily performance monitoring: sales, conversion rate, rankings, reviews, competitors
• Initiate and run A/B tests (main image, content, offers)
• Analyze returns and customer feedback → identify root causes
• Drive product improvements (packaging, inserts, UX, instructions)
• Improve key metrics: conversion rate, AOV, return rate
   

Cross-Functional Leadership

• Set tasks and ensure quality across: designers, copywriters, PPC specialists
• Align with supply chain on stock, forecasts, and quality
• Collaborate with Amazon & Shopify channel leads on growth strategy
• Report weekly to leadership: performance, gaps, action plan

What We Expect from You
 

Must-have

• 3+ years in e-commerce in-house (brand or seller side): Amazon US required, Shopify is a plus
• Proven personal ownership of P&L for a product or portfolio — you know your numbers and can explain every decision behind them
• Strong understanding of unit economics, pricing, and forecasting
• Deep knowledge of Amazon ecosystem: PPC (Sponsored Products / Brands / Display), SEO, A+ Content, rankings, reviews, Buy Box
• Experience with analytical tools: Helium10, Jungle Scout, Keepa, Sellerboard, etc.
• Strong data skills: dashboards, trend analysis, decision-making
• Experience leading cross-functional teams
• English: B2+
   

Nice to have

• Shopify / DTC marketing experience (email, influencers, paid social)
• Experience working with Chinese suppliers
• Understanding of branding in Home & Living
• Experience with Power BI / Looker or similar tools

What We Offer
 

Financial Stability:

• Base: $2,500–3,000 depending on experience
• Performance bonus: up to $1,000–1,500/month based on KPI achievement
• Transparent, paid 2-month probation period (fixed $2,500–3,000)
   

Flexible Work Format: Remote | Full-time | Built around your work pace
 

Learning & Development:

• Professional courses and certifications
• Freedom to implement new tools and processes
   

Paid vacation: 21 days + extra days off for important personal events
 

Career Growth: Opportunity to grow into a Head of Product / R&D Lead role.

If this sounds like you:

• You have already owned business results, not just processes
• You can name the exact revenue and margin numbers from your last role — because they were yours
• You enjoy making decisions and taking responsibility for them
• You want to see a direct impact of your work on revenue and profit
• You treat a product like your own business

Let's talk. Apply and tell us about the results you've owned. We review every application personally and respond within 3 business days.

We're looking for a Firmware Engineer who enjoys working at the intersection of firmware, hardware, and signal processing.

About the project

We develop embedded communication systems based on STM32 platforms. The work is hands-on and covers the full cycle - from writing and optimizing firmware to measuring signals in the lab and collaborating directly with hardware engineers. If you like understanding not just the code but what's actually happening on the wire, you'll feel right at home here.

What you'll be doing

• Developing and optimizing firmware for STM32-based systems
• Implementing and validating communication algorithms, including OFDM
• Integrating and testing ADC/DAC functionality
• Running signal measurements and analysis using lab equipment
• Working closely with hardware and system engineers throughout the development cycle

What we're looking for

• Solid C programming experience for microcontrollers, specifically STM32G4 series (STM32G484 is a plus)
• Good grasp of electronics and hardware interaction
• Hands-on experience with OFDM communication implementation, including DAC/ADC work on STM32
• Comfort using lab equipment - oscilloscope, spectrum analyzer
• Practical understanding of EVM (Error Vector Magnitude) measurement

Nice to have

• Background in signal processing or wireless communication systems

• Experience debugging and optimizing embedded communication systems

   

The team is small, which means less overhead and more ownership. You'll work across the full development cycle and have real impact on what gets built and how it performs.

Responsibilities:

• Lead and manage a C&B / payroll finance function (20–25 people) across multiple countries and entities;
• Ensure accurate payroll, bonuses, benefits, equity, and tax-related payments across all geographies;
• Build financial reporting and control system for all compensation processes, reporting to CFO;
• Drive automation and optimization of payroll and compensation processes (ERP/1C/Baz, Excel, internal tools);
• Implement and maintain strong internal controls, audits, and compliance across all locations;
• Manage multi-country, multi-format employment structures (B2B, contractors, mixed models);
• Optimize costs, processes, and tax burden across group entities;
• Solve operational and cross-team issues, ensuring structure, transparency, and accountability.

Requirements:

• Experience in senior leadership role (Head/Director) with 20+ people in management;
• Strong background in payroll, C&B, financial control, or HR accounting in large structured companies;
• Experience with multi-country operations and complex payroll systems;
• Advanced Excel skills + experience with ERP systems (1C/Baz or similar);
• Proven experience in process automation and optimization of finance/payroll workflows;
• Strong understanding of taxation, payroll compliance, and financial controls;
• Experience working with different employment formats (B2B, contractors, mixed models);
• Strong analytical mindset + ability to build structure in complex, unorganized environments;
• Willingness to work in multi-location setup with Cyprus as key hub (relocation/onsite required for onboarding).

Sales Development Representative (SDR) / Sales Assistant (Growth Path)

We are looking for a proactive and detail-oriented SDR to support our international sales efforts. 
In this role, you will work on defining and refining ICP segments, identifying and engaging potential leads, and conducting initial qualification.

Your responsibilities will include outbound prospecting, initiating first-touch communication with potential clients, and building a healthy top-of-funnel pipeline. 
You will collaborate closely with the sales team to ensure smooth handoff of qualified opportunities.

This role can expand significantly depending on your skills, initiative, and performance. 
For candidates with less experience, we are open to hiring a Sales Assistant with a clear development path toward a full SDR role.

We operate in a global environment, so strong English communication skills are required. 
Additional languages are a plus and will be considered an advantage.

We are flexible and open to both full-time and part-time arrangements, depending on your availability and preferences.

Experience in sales of services is preferred, not products.

IT experience is also a plus.

If you are motivated to grow in sales and work in an international setting, we’d be glad to hear from you.

We are looking for a talented and experienced Paid Media Specialist to join our team. The ideal candidate should have a proven track record in planning and executing effective multichannel digital campaigns across platforms such as Google Ads, Facebook, Instagram, LinkedIn, and more. They should understand how to optimize each channel and know how to effectively measure performance. It is important to us that the candidate has experience working with service companies in the B2C segment, as well as practical experience in launching and optimizing advertising campaigns in Amazon Ads, with an understanding of key performance metrics.

You will work closely with our clients and internal teams to develop and implement strategies that drive traffic, conversions, and ROI. A passion for marketing and a commitment to high-quality work are essential.

Work Schedule: Monday-Friday, 10:00 - 19:00

Key Responsibilities

• Develop, implement, and optimize advanced digital campaigns from concept to launch
• Conduct in-depth keyword research and audience targeting to improve campaign performance
• Monitor and analyze campaign results, providing actionable insights and recommendations
• Create compelling ad copy, creative assets, and landing pages to increase engagement and conversions
• Utilize Google Analytics, Google Tag Manager, Google Search Console, UTM tracking, and other analytical platforms
• Collaborate with clients and internal teams to align paid media strategies with overall marketing goals
• Manage budgets efficiently to maximize ROI and meet client expectations
• Prepare detailed performance reports, including KPIs and ROI metrics

• Stay current on best practices and emerging technologies in digital advertising

   

Qualifications

• Bachelor’s degree in Marketing, Advertising, or a related field
• Minimum of 2+ years of experience in a marketing agency managing digital media campaigns for multiple clients
• Proven experience with Google Ads, Meta Ads, LinkedIn Ads, Microsoft Ads, and other PPC and display advertising platforms
• Strong analytical skills with the ability to interpret data and make data-driven decisions
• Ability to create tailored campaigns for clients’ specific markets
• Excellent written and verbal communication skills
• Proficiency in analytical tools such as Google Analytics, SEMrush, and others
• Creative mindset for developing engaging ad content
• Strong project management and multitasking abilities in a fast-paced environment

• Exceptional organizational skills and attention to detail

   

Preferred Skills

• Google Ads certification
• Experience with A/B testing and conversion rate optimization
• Basic understanding of SEO principles

About Arima

Arima (founded in 2019) builds Canada’s most advanced marketing-data platform. Hundreds of brands use our live market-mix modelling, consumer-insight discovery, and media-planning tools to turn raw data into smarter decisions.

We are a small, friendly, international team (half based in Canada, half in Ukraine), working remotely to build software products we truly own.

What You’ll Do

• Design, build, and maintain robust, scalable backend services and APIs with Python and Flask
• Architect and ship customer-facing features with React and TypeScript
• Apply domain-driven design principles using Ports/Adapters (Hexagonal Architecture) on the backend
• Own components end-to-end on the frontend: architecture, tests, performance, documentation
• Keep the UI fast, accessible, and consistent across browsers and devices
• Optimize database interactions, application performance, and reliability
• Collaborate closely with product, data-science, and engineering teammates through PRs, Slack, and Google Meet

• Champion clean, maintainable, modular code and solid engineering practices

   

Our Tech Stack

Backend

• Python, Flask
• SQL databases (PostgreSQL, SQLite)
• SQLAlchemy ORM
• Domain-Driven Design, Ports & Adapters architecture
• RESTful APIs (documented with Swagger/OpenAPI)
• Docker

Frontend

• React, TypeScript, Vite
• Zustand state management
• MUI 6, CSS-in-JS
• REST integration (axios)
• Astro.js for the landing page

You Bring

• Strong experience in full-stack and/or backend-heavy development with Python/Flask
• Solid skills with React and TypeScript for modern front-end work
• Knowledge of Domain-Driven Design and Ports/Adapters (Hexagonal Architecture)
• Understanding of state management and component architecture (React + Zustand)
• Proficiency in writing maintainable, tested, well-documented code
• Confident English (B2+) for daily stand-ups and code reviews

Nice-to-Have

• Experience with Docker and container orchestration
• Familiarity with cloud infrastructure (GCP, Azure)
• Astro SSR (server-side rendering)
• GraphQL
• Performance tuning and Web Vitals
• Interest in data-visualization or data-science concepts

Why Arima?

• Competitive USD salary, paid regularly
• 100% remote (work anywhere in Ukraine)
• Flexible hours and minimal meetings
• Friendly, supportive team culture
• Significant ownership over the product and its technical architecture
• No outsourcing — join us permanently to build impactful software together

Hiring Process

1. 30-min intro chat + light technical screen
2. 60-min deep-dive coding interview with our engineers
3. Offer — no take-home test

During this time, about 300 applications and websites have been created: custom ERP, CRM, medical solutions Odeza, web application development Exoticsacing, online booking WelcomeSaudi, online marketplace and review platform NoCowboys, official medical education platform ExchangeCME.

We are looking for a Project Manager for our team, who will manage new projects and support existing ones.

Requirements:
- Experience in IT(web) from one year and above

- Knowledge of Software Development Methodologies i.e. Agile / Waterfall

- Knowledge of different engagement models (fixed price and T&M)

- Understanding of SDLC

- Excellent communication and negotiation skills.

- Good spoken and written English skills (most of the customers are US-based companies).

Responsibilities:

- Participation in selling activities: Participation in and facilitation of Estimation and discovery activities.

- Own the deliver projects from beginning to end, and ensure the quality of the delivery according to the expectations.

- Direct communication with customers (text and voice).

- Resource management: budget, people management.

- Risk and change management.

Will be a plus:

- Sales background

- Technical skills

We offer:

- Interesting and challenging work in a large and dynamically changing environment.

- Exciting projects with cutting-edge technologies.

- Competitive salary + bonus system.

- Work in a team of professionals.

Further salary growth and development in the company will depend on the results of work and on the employee’s personal qualities. 

If you are interested in this vacancy, we will be happy to chat and answer your questions.

For one of our clients, we are seeking a Senior Developer with deep expertise in code and Architecture - and above all, the ability to lead bold technological processes and change the rules of the game. You will work in a small team as the leading developer, technology-wise, and lead the system modernization effort.

If you live and breathe code, love automation, and get excited by the opportunity to write less and create more - this is your place.

Responsibilities:

• Leading the transition from old version to modern microservices architecture
• Leading work with tools like GitHub Copilot and other LLMs as daily tools
• Accelerating development processes, automating tests, documenting and understanding complex code
• Defining new standards for high-volume development environments
• Technical leadership - including training, mentoring, and hands-on implementation
• Implementing code solutions quickly and with high quality in critical systems environments
• Modernization of the system, from Angular 5 & 13,  .NET 4.6.2  & Node.JS 10.15 to the latest versions.

Requirements:

• 7+ years of backend development experience in C#/.NET and Node.js.
• 4+ years of experience in Angular.
• Great English communication skills.
• Previous Tech Lead experience.
• Proven experience in rapidly improving development speed and reducing bugs using AI-based tools
• Ability to lead end-to-end development processes, including scaling, documentation, and automation
• System-level thinking, business orientation, and training skills
• Experience working with microservices architecture and building APIs
• B.Sc. in Computer Science or a similar technological field – required

Relevant Technologies:

• Backend: Node.js/C#/.NET Framework, ASP.NET Web API/Core, Entity Framework.
• Databases: SQL Server, MongoDB, Redis
• Messaging: RabbitMQ
• Frontend: Angular 5+, TypeScript
• Cloud & Containers: Azure / AWS, Kubernetes

Overview: Sales skills required
We are seeking an experienced Call Center Operations Manager with a strong background in the BPO industry to lead and manage outbound calling campaigns. This role requires a hands-on leader who understands Teleperformance-style operations end-to-end, can build and manage high-performing calling teams, and drive results in home improvement service campaigns.

Key Responsibilities:

• Full Operations Ownership:
  Manage call center operations end-to-end, including campaign setup, dialing strategy, script implementation, and daily performance management.
• Team Management & Readiness:
  Build, train, and lead a team of outbound callers (agents), ensuring they are fully prepared with scripts, tools, and performance expectations.
• Outbound Campaign Execution:
  Oversee lead generation and appointment-setting campaigns, particularly in home improvement services (e.g., HVAC, plumbing, roofing, etc.).
• Tool & System Expertise:
  Utilize and manage dialing platforms and CRM tools such as AutoReach (or similar dialers), ensuring efficiency and high contact rates.
• Script Development & Optimization:
  Develop, implement, and continuously refine call scripts to improve conversion rates and customer engagement.
• Performance Management:
  Monitor KPIs such as call volume, conversion rates, contact rate, and ROI; take corrective actions to meet targets.
• Data-Driven Decision Making:
  Analyze campaign data, optimize lists, dialing strategies, and agent performance based on insights.

• Client & Service Alignment:
  Ensure all operations align with service-based business needs, especially within home improvement verticals.

   

Key Requirements:

• Minimum 5+ years of experience in BPO / call center operations, preferably within Teleperformance or similar environments
• Proven experience managing outbound calling teams (lead generation / sales / appointment setting)
• Strong knowledge of dialers (e.g., AutoReach or similar systems) and CRM platforms
• Experience in home improvement or service-based industries is highly preferred
• Ability to create scripts, train teams, and launch campaigns from scratch
• Hands-on, execution-focused mindset — not just management, but operational involvement
• Strong leadership, coaching, and performance management skills

Core Competencies:

• Operational excellence in BPO environments
• Outbound sales and lead generation strategy
• Team leadership and accountability
• Data analysis and performance optimization
• Process building and scaling

Dynamica Labs — IT company specializing in the implementation of Microsoft Dynamics 365 CRM solutions for clients across the US and UK markets. 

We are looking for an ambitious Sales Manager who will be responsible for active B2B acquisition of new clients, as well as the professional management and development of existing accounts.  
 You will work with international companies, identify potential clients, initiate communication, and create new business opportunities for the sales team, directly contributing to the company’s revenue growth. 
 

Requirements 

• 2+ years of experience in IT sales / lead generation / SDR role 
• Proven experience working with clients in the US market 
• Strong understanding of IT services and CRM solutions 
• Upper-Intermediate+ level of English for international communication 
• Strong communication, active listening, and objection-handling skills 
• Ability to quickly qualify leads and identify decision-makers 
• Self-motivated, results-oriented, and proactive mindset 
• Ability to work independently and achieve activity-based KPIs 
   

Responsibilities 

• Support the full sales cycle, including prospecting, qualification, proposal preparation, negotiation, and deal closing 
• Identify client needs, provide consultations on company services, and prepare tailored commercial proposals  
• Conduct sales calls, presentations, and introductory product demonstrations 
• Build, develop, and maintain long-term relationships with clients and partners, supporting them throughout all stages of cooperation 
• Collaborate with delivery teams to ensure successful project execution 
• Maintain accurate and up-to-date sales records and reporting in CRM systems 
• Achieve and exceed established sales KPIs and contribute to revenue targets 

Benefits 

• London-based company and Microsoft Solutions Partner for Business Applications 
• Business system integrator with UK and US clients. 
• Work with CRM-focused projects and modern Microsoft technologies. 
• Opportunities for professional and career growth. 
• Skilled management and well-established processes. 
• Friendly and collaborative team environment. 
• Transparent payment system. 
• Remote work. 
• Paid public holidays, annual leave, and sick days. 

SOFTICO is a Value Added IT Distributor founded in 2013 with a strong and proven track record in the IT distribution market. We provide licensed solutions from global leaders in information security, CAD solutions, as well as IT integration and support services.

As we actively expand our vendor portfolio, we are looking for a Business Development Manager who is ready to take ownership of sales and market promotion of our solutions in Ukraine.

Key Responsibilities

• Active search and engagement of new B2B clients and partners (system integrators, resellers, enterprise customers)
• Conducting negotiations and presentations for decision-makers (C-level executives, IT managers, procurement teams)
• Managing the full sales cycle: from first contact to deal closure and further account development
• Preparing commercial proposals, working with pricing, discounts, and project registration
• Joint planning of promotional activities, webinars, and partner campaigns together with the marketing team
• Market and competitor analysis, participation in shaping the business direction development strategy
• Regular communication with vendors, participation in trainings and certification programs
• Maintaining high-quality CRM records and sales pipeline reporting
• Coordinating activities with engineers and related departments

What is important for us

• 2+ years of experience in active B2B sales (experience in IT or complex solution distribution will be a strong advantage)
• Understanding of the sales funnel and enterprise customer sales processes
• Experience in negotiations with decision-makers and preparing commercial proposals
• Confident CRM usage
• English level B1 + for training, documentation, and vendor communication)
• Higher education (technical or economic background is a plus)
• Independence, responsibility, and result-oriented mindset
• Ability to listen to clients and build long-term relationships

What we offer

• Work format: hybrid or fully remote
• Schedule: Monday–Friday, 9:00–18:00 (additional days off for public holidays and your birthday)
• Official employment after the probation period (up to 3 months)
• 24 calendar days of paid vacation + paid sick leave
• Medical insurance
• Corporate equipment
• Internal vendor training
• External training upon request
• Team activities

Why SOFTICO?

At SOFTICO, you’ll become part of a professional team with a culture of respect, mutual support, and open feedback. Together, we work with top global IT vendors and make a real impact on the market.

Ready to take the next step?
Send us your CV — maybe we’re looking for exactly you!

We’re expanding our engineering team and looking for developers who are comfortable building production-grade React and Node.js applications for early-stage companies in healthcare, fintech, and AI.

Although the role is primarily front-end oriented, the ability to contribute to backend services in Node.js is important.

You’ll join a team with clear processes, a modern stack, and a strong engineering culture.
 

What you will do

• Develop web applications using React and related tooling.
• Build and maintain backend services and APIs with Node.js (Nest.js or similar frameworks).
• Work with cloud environments and containerized setups using tools like Docker, Kubernetes, AWS, or GCP.
• Participate in architectural discussions, propose improvements, and help maintain technical standards.
• Implement new features from specification to production.

What we expect

• Solid knowledge of JavaScript (ES6+) and TypeScript.
• Strong practical experience with React
• Familiarity with Node.js (Nest.js or Express).
• Experience developing APIs using Node.js frameworks.
• Understanding of relational or NoSQL databases (Postgres, MongoDB, Firebase, Supabase).
• Ability to write maintainable, well-structured code and follow best practices.
• English at an Intermediate level or higher.

Additional advantages

• Experience with major cloud providers (AWS, Google Cloud).
• Experience with React Native
• Practical understanding of Docker/Kubernetes.
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI).

What we offer

• Engaging projects built with a modern, well-supported tech stack.
• A review process that ensures consistent feedback and knowledge sharing.
• A culture focused on continuous learning and professional development.
• Full remote work with a team distributed across multiple countries.
• Competitive compensation in USD with periodic performance reviews.
• Flexible payment methods tailored to your location.
• Work schedule aligned with your time zone.
• English practice sessions.
• Paid sick leave and annual vacation (15 business days).
• Regular team activities online.
• Coverage of monthly psychologist support sessions.