Jobs at Djinni

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows. 

 

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka - from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays in the country where you are based).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model, with a powerful workstation and a co-working space available if needed.

We offer a highly competitive package with yearly performance and compensation reviews.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client is a product technology company developing a cloud-native platform that enables organizations to build, integrate, and operate secure applications leveraging blockchain and distributed ledger technologies. The platform provides scalable backend services, APIs, and infrastructure components designed for high-performance, production-grade environments.

The engineering team focuses on building resilient backend systems, distributed architectures, and blockchain-enabled services while addressing challenges related to scalability, reliability, performance, and security. Engineers collaborate closely across product, platform, and infrastructure teams to deliver robust software solutions used in mission-critical environments.

About the Role:

As a Senior Full Stack Engineer with a strong backend focus, you will design, develop, and maintain scalable backend services while also contributing to modern web applications where needed. You'll work with microservices, APIs, asynchronous architectures, blockchain integrations, and React-based frontend components, collaborating closely with cross-functional engineering teams.

This role offers end-to-end ownership of product features from architecture and implementation through deployment, monitoring, and continuous improvement, with the primary focus on backend services.

Key Responsibilities:

• Design and build scalable backend services supporting blockchain-enabled applications and distributed systems.
• Contribute to frontend features and modern React-based applications when required, ensuring a seamless end-to-end user experience.
• Develop and maintain backend services, APIs, and platform components throughout the software lifecycle.
• Integrate backend services with blockchain networks, third-party platforms, and external infrastructure.
• Evaluate emerging blockchain technologies and architectural approaches to improve platform capabilities.
• Optimize production systems for scalability, reliability, security, and performance.
• Collaborate with product, platform, infrastructure, and security teams to deliver production-ready solutions.
• Take ownership of features from design through deployment and ongoing optimization.

Required Competence and Skills:

• 7+ years of professional experience as a Full Stack or Backend Engineer.
• Strong commercial experience with Node.js, TypeScript, and React.
• Experience designing scalable backend services, APIs, and production-grade microservices. 
• Solid understanding of distributed architectures, asynchronous communication, and event-driven systems. 
• Commercial experience working with multiple blockchain ecosystems, including EVM-compatible chains, as well as non-EVM chains
• Good understanding of blockchain fundamentals, transaction processing, smart contracts, and decentralized architectures.
• Strong understanding of secure software design and building reliable production systems. 
• Experience using AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, or similar) as part of the engineering workflow. 
• Bachelor's degree in Computer Science or a related technical field (or equivalent practical experience). 
• Proven ability to deliver software from design through production deployment.

Nice to Have:

• Experience building products in high-scale distributed platforms, fintech, or cloud-native products.
• Experience with cloud-native infrastructure, containers, and Kubernetes.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are looking for an Applied AI Engineer to help our team design, develop, and improve production AI systems powered by LLMs.

Responsibilities

• Develop and improve LLM and RAG pipelines.
• Work with structured outputs, tool calling, and agentic workflows.
• Integrate AI components with backend systems and external services.
• Evaluate model performance and reduce errors.
• Research and apply new AI approaches.
• Use Claude Code, Codex, and other AI development tools.

Requirements

• 1+ year of commercial software development experience.
• Strong knowledge of at least one programming language: Python, JavaScript/TypeScript, Java/Kotlin, C#, or another backend language.
• Practical experience with LLM APIs or AI-powered features.
• Understanding of RAG, embeddings, vector search, and prompt engineering.
• Experience with APIs, databases, and Git.
• Strong technical thinking, independence, and a desire to grow in Applied AI.

Python experience is a plus, but we are open to candidates with other strong technical backgrounds.

Nice to Have

• Experience building LLM or RAG solutions.
• Understanding of ML fundamentals, datasets, and AI system evaluation.
• Experience with vector databases, FastAPI, Langfuse, LangChain, or LlamaIndex.
• Experience with Docker, queues/workers, or event-driven systems.
• Personal AI projects or open-source contributions.

We do not expect candidates to know everything listed above. Practical thinking, a strong technical foundation, and the ability to learn quickly are more important to us.

What We Offer

• Fully remote work.
• Work on real production AI systems.
• The opportunity to influence architecture and technical decisions.
• Practical experience with LLMs, RAG, AI evaluation, and agentic systems.
• Minimal bureaucracy and direct communication with the team.
• Opportunities to grow professionally together with the product.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows.

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka – from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Technical Support Specialist – Join the Future of FinTech with Crassula

Crassula is a SaaS platform powering mid-sized fintech companies, enabling them to build neobanks, crypto banks, wallets, and payment solutions with speed and ease.

At our core, we started with a simple but powerful vision—to provide a fast, seamless, and feature-rich technological foundation for launching fintech projects. Today, that vision has become a reality, trusted by industry leaders who rely on our solutions for their success.

Your Role

As a Technical Support Specialist, you’ll play a key role in ensuring a seamless experience for our clients. You’ll be their go-to expert for technical challenges, helping them navigate and resolve issues efficiently.

🔹 Troubleshoot technical issues and identify solutions.
🔹 Diagnose & resolve software and system faults.
🔹 Engage with customers to understand and resolve technical concerns.
🔹 Provide clear, timely, and accurate feedback to clients.
🔹 Document procedures to assist clients and improve support efficiency.
🔹 Manage multiple support cases, ensuring quality service at all times.

What You Bring

To thrive in this role, you should have:

✅ Technical expertise:

• Degree in Computer Science, Information Systems, or a related field.
• Experience working with REST APIs.
• Familiarity with helpdesk tools (e.g., Jira).
• Proficiency in Linux operating systems.
• Prior Helpdesk or IT support experience.
• FinTech experience is a big plus!

✅ Soft skills that make a difference:

• Detail-oriented with strong problem-solving abilities.
• Excellent communication skills—clear, concise, and customer-friendly.
• Fluent English (upper-intermediate or higher).
• A customer-first mindset with a proactive approach to issue resolution.

Why Join Crassula?

Flexibility: Work remotely or from our offices in Riga or Larnaca.
Career Growth: We invest in our people’s learning & development. Innovation: Be part of a fast-growing international fintech company.
Recognition: Join an award-winning team making an impact.
Work Environment: A professional yet friendly atmosphere where your work truly matters.

Ready to be part of a company that’s redefining fintech? Apply now and let’s shape the future together!

Hey there! 👋

Our team is rapidly growing, and we're looking for an exceptional quality assurance automation engineer to join our team as soon as possible! You will be working directly with our CTO, and will have ample opportunity for growth, since this is a long-term opportunity (1-year contract).

We need you to have: 🎯

• High attention to detail and desire to build things right;
• Excellent communication skills;
• English should be at least B2 (C1 preferred);
• You have 6+ years of commercial automation QA / TDD experience;
• SOLID programming experience;
• Strong experience with e2e, unit tests, playwright or puppeteer;
• Experience with jest/karma (jest is preferred);
• Strong experience with TypeScript, good knowledge of HTML/CSS;
• Strong experience with TypeScript;
• B.Sc. in Computer Science or similar;

What would be a huge plus: ✨

• C1/C2 English;
• Experience of building/bootstrapping your own side projects (please share links);
• Experience with full-stack engineering (TypeScript, React)
• Experience with cloud providers (GCP);
• Located in Eastern Europe (Ukraine/Poland/similar);

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work (our team is 100% remote);

- Opportunity to join a distributed and rapidly growing team (30 members at the moment);

- Leadership initiatives.

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to ask us with any questions! (pun intended 😉)

Best regards,

Universium Team ❤️

Important: Must be able to start this position right away after interview rounds are completed

Responsibilities

• Design, develop, test, and maintain full-stack web applications.
• Build responsive, intuitive user interfaces using modern frontend frameworks.
• Develop secure, scalable backend services and REST APIs.
• Integrate third-party services and external APIs.
• Optimize application performance, reliability, and security.
• Troubleshoot production issues and implement effective solutions.
• Participate in code reviews and contribute to engineering best practices.
• Collaborate with cross-functional team members to deliver high-quality software.
• Write clean, maintainable, and well-documented code.

Required Qualifications

• Professional experience as a Full Stack Software Engineer or Software Developer.
• Strong proficiency in JavaScript and TypeScript.
• Experience with React and Next.js.
• Experience building backend applications with Node.js.
• Experience designing and consuming REST APIs.
• Strong understanding of relational databases (PostgreSQL preferred).
• Familiarity with Git and collaborative development workflows.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with healthcare technology or EHR systems.
• Experience with cloud platforms such as Google Cloud Platform (GCP) or AWS.
• Familiarity with authentication and authorization systems.
• Experience integrating third-party APIs (Stripe, calendar systems, messaging services, etc.).
• Experience with CI/CD pipelines and automated testing.
• Knowledge of HIPAA, healthcare security, or compliance best practices.

What We Offer

• Opportunity to help build a modern healthcare platform from the ground up.
• Meaningful work that directly improves healthcare delivery.
• High-impact role with significant ownership and autonomy.
• Collaborative startup environment where your ideas matter.
• Opportunities for professional growth as the company scales.

About the role
We’re looking for a proactive Sales Representative to work with an existing database of potential clients, communicate with English-speaking leads, and sell our service.
You will manage personalized written communication with leads, from the first outreach to closing the deal or handing the lead over to the team.

Responsibilities

• Prepare personalized outreach messages for potential clients from the existing database
• Start conversations, qualify leads, and identify their needs
• Present the service and clearly explain its value
• Maintain written communication and follow up with leads
• Handle questions and objections and move leads through the sales process
• Book introductory calls

• Maintain lead information and communication history in a simple CRM / tracking system

   

Requirements

• Strong written English (Upper-Intermediate or higher)
• Experience in lead generation, sales, or business development
• Comfortable communicating and selling through messages
• Strong communication, negotiation, and persuasion skills

• Self-organized, proactive, and results-oriented

   

Will be a plus

• Spoken English and the ability to join client calls
• Experience selling digital services or SaaS products, or working with agencies

Format

• Part-time (20 hours per week)
• Remote
• Flexible working hours

Compensation
Fixed monthly compensation + bonuses for generated leads.
 

Why this is interesting

• Direct impact on the company’s growth and revenue
• Work with international, English-speaking clients
• Opportunity to test and improve different sales approaches
• Clear and understandable service offering
• Opportunity to grow into a full-time Sales Manager or Head of Sales role

Location: Fully Remote (preferably candidates from Ukraine) Format: Full-time. Flexible schedule. Core communication window: 13:00/14:00 - 22:00/00:00 (Kyiv time)

About the role

We are looking for a Media Buying Team Lead (Meta-focused) for high-impact e-commerce projects. This role is ideal for a strong senior media buyer who already thinks beyond campaign execution, is ready to take ownership over strategy and delivery, and feels capable of stepping into a Team Lead role. 
You should deeply understand Meta performance marketing, attribution, analytics, testing logic, and scaling mechanics - but your primary responsibility will be strategic direction, buyer coordination, client communication, and performance leadership.

❤️ We are looking for someone who can become the «brain» of the project: someone who understands the business deeply, builds growth direction, reviews and helps create actionable game plans, guides media buyers, and ensures execution quality across the team

Current team structure: 3 media buyers, 1 media buyers assistant, email marketing specialists, SEO specialist, creative strategist, 3 designers
 

Responsibilities

60% of time - internal project work and team management

• Manage and support the media buying team
• Review campaign launch strategies
• Review game plans and reporting
• Conduct regular syncs
• Collaborate with buyers on campaign optimization
• Review and brainstorm creative strategies
• Monitor progress toward project goals and results
• Identify opportunities to improve internal processes and team efficiency
   

40% of time - delivery management and client communication

• Regular client communication
• Prepare reporting and present results
• Answer client questions
• Help resolve technical and organizational issues
• Support with access provisioning
• Help connect analytics tools
• Keep clients informed on project progress
• Ongoing client support and consistent quality communication
   

Requirements

🎯 Confident spoken English - C1 or strong B2+, with a strong accent and high level of verbal communication

• Experience exclusively with Tier-1 markets (English-speaking countries and clients)
• Primary focus on e-commerce; experience with lead generation or app install campaigns is also acceptable
• Experience with conversion-focused, purchase-focused, and subscription-based campaigns
• Strong hands-on performance marketing experience with ad budgets of $50−100K+ per month
• Experience managing a media buying team is a plus, not required
• Experience using Claude (or similar AI tools) in daily work, including process optimization
   

Career Opportunities & Growth

• Ability to influence internal processes
• Ownership over process optimization
• Opportunity to implement AI and cloud-based solutions
• Involvement in team and business process development
• Career growth path toward a Head of Media Buying position
   

Benefits

• Competitive fixed monthly compensation in USD, not tied to project KPIs - stable and consistent year-round regardless of business seasonality
• Good pay via Wise/Payoneer/Binance) 
• A chance to be part of a fast-growing startup with few rules and lots of opportunities
• Transparent decision-making and communication system
• Real impact on team and process development
• Full-time, flexible schedule
• Fully remote international team team primarily in Ukraine/Europe/Armenia/Azerbaijan/Georgia (👉English/Russian-speaking internal communication)
   

➡️ When applying, please provide your own answers instead of AI-generated responses. We can clearly identify AI-written content and appreciate authentic communication from candidates

❤️ Join Us!

We are looking for a Recruiter with fluent English to join our team.

The main part of this role is communication. You will speak with candidates, conduct interviews, and work directly with international clients. You will also lead clarification calls to understand what kind of candidates the client needs.
 

Responsibilities

• Conduct interviews and screening calls with candidates.
• Communicate with candidates during the recruitment process.
• Write messages, follow up, and coordinate interviews.
• Communicate directly with international clients.
• Lead clarification calls for new vacancies.
• Ask clients about the role, requirements, team, and ideal candidate.
• Turn client requirements into clear search criteria.
• Present candidates to clients and provide recruitment updates.
• Build good relationships with candidates and clients.
   

Requirements

• At least 2 years of recruitment experience.
• Fluent spoken and written English.
• Confidence in speaking with international clients.
• Experience conducting candidate interviews.
• Good communication and organisational skills.
• Ability to manage several vacancies at the same time.
• Proactive, responsible, and independent working style.
   

Nice to Have

• German language skills.
• Experience in IT recruitment.
• Experience working with international clients.
• Experience in a recruitment agency.
• Knowledge of ATS, CRM, and sourcing tools.
   

What We Offer

• Full-time remote work.
• Direct work with international clients.
• Independent and responsible role.
• Professional growth in recruitment and client communication.
• Supportive international team.

If you enjoy working with people, speak fluent English, and feel confident communicating with both candidates and clients, we would be happy to hear from you.

Job Summary

We're looking for a React Native Developer with strong mobile development experience and a product mindset to join our team. You'll build and enhance a cross-platform mobile application for a SaaS product, taking ownership of features from concept to production. 

Requirements

• 3-4 years of commercial experience with React Native.
• Strong experience building and maintaining cross-platform mobile applications.
• Deep understanding of React Native architecture, the application lifecycle, and the core principles of iOS and Android.
• Experience developing applications with Expo and Expo Router.
• Experience with Tamagui UI Toolkit.
• Strong knowledge of TypeScript and modern React.
• Experience with Zustand and TanStack Query for state management and data fetching.
• Experience integrating and consuming REST APIs.
• Experience publishing and maintaining applications in the App Store and Google Play.
• Understanding of mobile performance optimization, debugging, and application security best practices.
• Experience working on SaaS, CRM, ERP, or other data-intensive products is a plus.
• Strong product mindset with attention to user experience and business value.
• Ability to work autonomously and take ownership of features end-to-end.
• Upper-Intermediate English or higher. You'll communicate directly with the client without a Project Manager.
• Active use of AI development tools such as Claude Code, Cursor, Codex, or AI agents.

About the project

You'll be working on a SaaS platform for jewelry businesses, helping store managers automate their daily operations. The platform centralizes customer relationship management, inventory tracking, sales transactions, and service requests into a single, intuitive system.

Benefits

• Regular performance and salary reviews.
• Opportunity to work on long-term, complex SaaS products (9–12+ months).
• 18 working days of paid vacation and 10 paid sick days.
• 50% compensation for professional development courses.
• Free internal English classes.
• Company laptop provided after 6 months.
• 100% coworking compensation during blackouts.
• Flexible working hours and fully remote work.

Job Summary

We’re looking for a Full Stack Developer (React Native) who combines strong engineering skills with a product mindset. In this role, you'll build cross-platform mobile application for SaaS product, taking ownership of features from concept to production.

Requirements

• 3-4 years of experience with React.js and Node.js.
• Experience building SaaS, CRM, ERP, or other data-heavy applications.
• A lot of focus around Product Thinking.
• Strong experience building and maintaining cross-platform mobile applications with React Native.
• Deep understanding of React Native architecture, the application lifecycle, and the core principles of iOS and Android platforms.
• Experience designing and integrating REST APIs.
• Experience publishing and maintaining applications in the App Store and Google Play.
• Experience with Expo, Expo Router, Tamagui UI Toolkit, Zustand/Tanstack Query for state management. 
• Work autonomously and own features end-to-end.
• Upper-Intermediate English level. Be ready to communicate with the client directly, without a Project Manager.
• Active use of AI development tools such as Claude Code, Cursor, Codex, or AI agents.

About the project

You'll be working on a SaaS platform for jewelry businesses, helping store managers automate their daily operations. The platform centralizes customer relationship management, inventory tracking, sales transactions, and service requests into a single, intuitive system.

Benefits

• Regular performance and salary reviews. 
• Working with complex large-scale SaaS projects, from 9-12 months.
• 18 working days of vacation and 10 sick days.
• Compensation 50% for professional development cources. 
• Free Internal English classes.
• Company equipment. We’ll provide a laptop after 6 months of work. 
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.

Description of the Project & Team:

We are looking for a strong, proactive, and autonomous Business Analyst to join our core team as part of our strategic capability expansion and overall growth. This is a core team position aimed at driving long-term scaling, rather than a single-project assignment.

Our team designs and delivers large-scale digital solutions in eGov (e-Governance) and public sector transformations. The scope covers the full project lifecycle: from active participation in Pre-sales and Discovery phases to solution design, requirement handoff to development teams, and release support.

Team & Culture:

Our cross-functional team consists of PMs, Solution Architects, Developers, and QA engineers. We value adaptability, openness to modern technologies (including AI-assisted requirements engineering), and a high level of personal accountability. We are seeking a specialist with a strong "hands-on" mindset — someone with a solid professional foundation who enjoys working with requirements directly, takes ownership of decisions and risks under uncertainty.

Responsibilities:

Analysis & Process Modeling

• Elicit and analyze client business processes.
• Construct process models in BPMN 2.0 (AS-IS / TO-BE).
• Identify logical deadlocks, constraints, and edge cases.

Requirements Engineering

• Articulate and formalize clear, measurable functional and non-functional requirements (NFRs).
• Decompose requirements into User Stories with Acceptance Criteria (using modern syntaxes such as EARS, BDD, or standard specifications).

AI-Assisted Optimization

• Leverage modern AI tools and copilots (e.g., Kiro, LLM prompt engineering) to accelerate requirements generation, documentation, and validation.

Pre-sales & Discovery Participation

• Actively participate in Pre-sale activities and Discovery phases (RFP/RFI analysis, high-level scope estimation, client workshops, and solution vision drafting).

Requirements Life Cycle & Change Management

• Maintain requirement traceability throughout the project lifecycle.
• Conduct Impact Analysis for incoming change requests.
• Manage product backlogs.

Communication & Stakeholder Management

• Facilitate Discovery sessions and interviews.
• Resolve requirement conflicts.
• Bridge the gap between business stakeholders and technical delivery teams.

Required Qualifications:

Experience

• 3+ years of hands-on experience as an IT Business Analyst on complex Enterprise or Web projects.

Professional Certification

• Professional Business Analysis certification (IIBA: ECBA / CCBA / CBAP, PMI-PBA, or BCS Diploma in Business Analysis) will be a very big plus.

Technical & Analytical Skills

• Advanced knowledge of BPMN 2.0 process modeling and familiarity with object-oriented modeling (UML).
• Hybrid Delivery Experience: Proven ability to bridge the gap between fixed-scope contractual specifications (e.g., regulatory requirements, formal Statement of Work) and iterative Agile delivery (Scrum/Kanban, User Stories, Acceptance Criteria).
• Understanding of API architecture (REST/JSON), data mapping, and basic database design concepts.

Mindset & Soft Skills

• High Level of Ownership: Self-driven, self-motivated, autonomous, with a strong readiness to make decisions, take initiative, and manage risks.
• High Learning Agility: Ability to quickly master new domains, technologies, business frameworks, and analytical approaches.
• Excellent communication, facilitation, and conflict-resolution skills.
• A team-oriented mindset.

Languages & Mobility

• English proficiency at Upper-Intermediate (B2+) to Advanced (C1) level (confident in conducting technical and business discussions).
• Readiness for potential short-term international business trips.

Desired Qualifications:

Education & Background

• University degree in System Analysis (124), Information Systems & Technologies (126), Computer Science (122), Business Informatics, or Economics.
• Graduation from top technical universities (e.g., KPI/IPSA, NaUKMA, UCU, Lviv Polytechnic, KNEU, or similar benchmark institutions) is considered a strong plus.

Note: Candidates with non-IT or economic educational backgrounds (e.g., background in business consulting with a successful transition into IT Business Analysis and relevant experience) are equally welcome to apply.

Domain Expertise

• Practical background in eGov (e-Governance), public sector projects, or large-scale digital transformations.

Pre-sales Experience

• Experience in preparing materials for the Pre-sale stage (RFP/RFI processing, high-level scope estimation, proposal preparation).

Advanced AI & Syntax Tooling

• Hands-on experience with AI tools for BA automation (e.g., Kiro, Claude/ChatGPT prompt engineering) and formal requirement syntax formats such as EARS (Easy Approach to Requirements Syntax).

What We Offer:

• Opportunities for professional growth and career development.
• Remote or office-based work options.
• Stable, long-term employment.
• Comprehensive medical insurance.
• Legal support services.
• Paid annual leave and sick leave.

About the Role

The company is seeking a highly motivated and detail-oriented QA Engineer to join its dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing. This role involves both manual and automated testing, working closely with development teams, and contributing to the overall quality assurance process.

Responsibilities

• Perform functional testing and verification of power measurement devices.
• Develop and maintain test plans, test cases, and other QA documentation.
• Analyze test results, identify and document defects, and support issue qualification.
• Build and maintain test environments and laboratory infrastructure.
• Collaborate closely with development teams to ensure product quality throughout the development lifecycle.

Requirements

• Minimum of 3 years of experience in product testing and verification.
• Hands-on experience with communication protocols, including TCP/IP and Modbus (knowledge of additional protocols is an advantage).
• Practical experience with serial communication.
• Proven ability to create and maintain test documentation.
• Experience working with Jira or other Quality Management Systems.
• B.Sc. in Electrical or Electronic Engineering is an advantage.

• Excellent written and reading proficiency in English; knowledge of additional languages is an advantage.

   

About the Company

Our client is a well-established technology company with nearly four decades of experience in developing advanced energy measurement, power quality monitoring, and analysis solutions. Its products are used by industrial and commercial customers in more than 80 countries worldwide, helping organizations monitor, analyze, and optimize power systems. The company offers a collaborative engineering environment focused on innovation, product quality, and the development of cutting-edge power measurement technologies. Join their team and contribute to building the future of technology.

We create solutions that put the client at the center of marketing. Marketing activities begin with an understanding of the client's needs and behavior, not with a product or campaign.

The platform brings together three key components:

rich historical, real, and forecast customer data, AI-controlled orchestration of the client's multi-channel paths, and statistically reliable assessment of the impact of each marketing action.

This allows you to create personalized, efficient, and measurable marketing that is truly customer-oriented.

Enterprise Customer Success Manager (CSM) plays a critical role in building strong, long-term relationships with our enterprise clients. As the trusted advisor and main point of contact for senior stakeholders, you’ll ensure that our customers realize maximum value from our platform while driving measurable impact for their business.
This is a highly strategic and consultative role that requires strong business acumen, excellent communication skills, and proven experience working with senior executives in large, complex organizations. 

Our Enterprise CSMs are natural leaders who combine analytical depth with customer empathy, helping clients succeed through thoughtful guidance, structured planning, and proactive engagement.

Responsibilities:

• Own the customer relationship – serve as the primary point of contact and strategic advisor for enterprise accounts.
• Drive value realization – ensure clients are maximizing adoption of our platform and achieving measurable ROI.
• Executive engagement – build trusted relationships with senior stakeholders, delivering insights and recommendations at an executive level.
• Customer advocacy – represent the voice of the customer internally, collaborating with Product, R&D, and other teams to drive improvements.
• Strategic planning – lead quarterly business reviews, success planning sessions, and ongoing enablement initiatives.
• Crisis management & resolution – anticipate risks, troubleshoot issues, and ensure timely resolution with professionalism.

• Thought leadership – educate clients on best practices, new capabilities, and industry trends to continuously elevate their marketing maturity.

   

Requirements:

• Bachelor’s degree required; advanced degree a plus.
• 2+ years of experience in customer-facing roles (Customer Success, Account Management, or Consulting) in a B2B SaaS environment.
• Proven track record of managing enterprise accounts and engaging directly with senior executives (VP, C-level).
• Exceptional presentation, facilitation, and communication skills in English.
• Strong analytical and problem-solving abilities, with the ability to translate complex data into actionable insights.
• Highly proactive, structured, and organized, with the ability to manage multiple priorities.
• Collaborative mindset and excellent interpersonal skills.
• Growth-oriented, curious, and comfortable driving change in dynamic environments.

What we offer:

• 100% remote from Ukraine;
• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.