Jobs at Djinni

Campaign Operations Associate

We are looking for a Campaign Operations Associate to own the end-to-end execution of performance campaigns across our affiliate network. This role plays a critical part in ensuring campaigns are set up accurately, tracked properly, and optimized for performance and ROI.

You will collaborate closely with affiliate managers, demand partners, and compliance teams to maintain operational excellence and data integrity across our tech stack. This is a great opportunity for someone who wants to grow with the company and take on increasing responsibility over time.

Key Responsibilities

Campaign Setup & Tracking

• Configure, launch, and QA campaigns, offers, and tracking links
• Validate conversion tracking, postbacks, and event mapping
• Maintain consistent naming conventions, taxonomy, and documentation
• Troubleshoot tracking discrepancies and attribution issues

Campaign Execution & Flight Management

• Manage campaign launches, pacing, and daily performance delivery
• Monitor caps, budgets, and routing logic
• Coordinate creative updates and offer changes
• Ensure timelines and SLAs are met

Analytics & Performance Monitoring

• Build and maintain performance dashboards
• Analyze key KPIs (CVR, EPC, approval rate, margin)
• Identify anomalies, trends, and optimization opportunities
• Deliver weekly and ad-hoc performance insights

Quality & Compliance

• Monitor traffic quality signals and fraud indicators
• Collaborate with compliance teams on campaign approvals
• Maintain audit trails and accurate campaign documentation

Platform Experience (Preferred)

• Experience with Everflow (campaign tracking & partner management)
• Experience with LeadProsper (lead routing & monetization)
• Experience with IPQS (risk scoring & validation)
• Familiarity with BI tools such as Looker or Tableau

Qualifications

Required

• 3–5+ years of experience in campaign operations, performance marketing, or ad operations
• Strong understanding of tracking concepts (pixels, postbacks, attribution)
• Experience managing multiple concurrent campaigns
• Advanced Excel / Google Sheets skills

Preferred

• Experience in affiliate marketing or lead generation environments
• Basic SQL or data visualization experience

What We’re Looking For

• Strong analytical mindset and attention to detail
• High level of ownership and operational discipline
• Curiosity to explore data and solve complex problems
• Clear communication and ability to collaborate across teams
• Comfortable working in a fast-paced, test-and-learn environment

We offer:

• Comfortable working place;

• Medical insurance after the trial period ending;

• Team-building activities;

• 24 paid vacation days per year;

• 5 paid sick leave days per year.

Crypto and iGaming product company that has been on the market for 5 years.
Detailed information about the project will be shared at later stages of communication.

Responsibilities:

• Launching and optimizing advertising campaigns for online casinos in Telegram Ads with a focus on performance and scaling.

Requirements:

• At least 1 year of experience working with paid traffic;
• Mandatory experience with Telegram Ads;
• We consider candidates with experience in Facebook Ads, Push / Native, In-App, and other traffic sources;
• Understanding of key metrics: CTR, CPM, CPA, ROI;
• Experience in launching, testing, and optimizing campaigns.

Location: Remote
Contract Type: B2B
Work Model: Fully Remote, Agile Teams

Required Skills & Experience

• 7+ years in test automation, QA architecture, or quality engineering.
• Hands-on expertise with automation frameworks for web (Playwright, Cypress, Selenium) and API (Postman, REST Assured).
• Familiarity with performance testing tools (JMeter, k6).
• Strong CI/CD integration skills (GitHub Actions, GitLab CI, Azure DevOps, Jenkins).
• Proficiency in at least one scripting/programming language (JavaScript/TypeScript, Python, C#, Java).
• Strong understanding of microservices, distributed systems, and cloud environments (AWS/Azure).
• Proven experience designing quality strategies for complex solutions.
• Curiosity about the development process — eager to understand how software is designed, implemented, and deployed to ensure quality from the start.
  Excellent communication skills for collaborating with both technical and non-technical stakeholders.
  
  Soft Skills That Matter Here
• Analytical Clarity – Able to read requirements and architecture, then translate them into logical, complete test strategies.
• Influence Without Authority – Guide developers and teams toward better quality practices through collaboration, not command.
• Multi-Project Agility – Confident working across 2–3 projects at a time without losing focus on quality outcomes.

• Experimentation Mindset – Curious and proactive in testing new tools, including AI, to advance QA capabilities.
   

  Why Join Us

• Shape the quality approach for mission-critical products.
• Work with teams that believe quality is everyone’s responsibility.
• Lead with autonomy, influencing product and technical direction.
• Experiment with cutting-edge QA approaches, including AI-assisted testing.
• Fully remote, flexible schedule, minimal bureaucracy.
• Join a supportive, professional culture where your voice matters.
• If you’re a QA leader who wants to shape testing strategies, empower developers, and explore new frontiers in automation and AI, we’d love to talk.

We are looking for an AI Agent / Automation Engineer to join a fast-growing US-based affiliate marketing company.
 

US-based affiliate marketing company (performance marketing) is looking to heavily automate its marketing operations using AI agents and autonomous workflows. The company currently has a small team of ~10 people with only 1 developer. They are in an active growth stage and want to build a set of intelligent AI agents that can handle video editing + ad posting, landing page creation, and overall marketing automation processes.

Your mission will be to become the main (and possibly the only) AI Automation Builder in the company — designing, building, and owning end-to-end AI agent systems that turn business needs into autonomous marketing processes.
 

Location: Remote.
Working Hours: Partial overlap with the US timezone — 3–4 hours.
 

Your responsibilities will include:

• Designing and building AI agents and agentic workflows from scratch (multi-agent systems, planning-execution-reflection loops).
• Translating marketing business problems into autonomous AI solutions (video ad creation & posting, landing page generation, full marketing automation).
• Architecting and implementing complex automation systems with LLM orchestration and tool usage.
• Working with APIs, external services, and orchestration tools to create reliable end-to-end workflows.
• Proactively suggesting improvements and new automation opportunities to increase efficiency and output.
• Taking full ownership of the AI automation direction with minimal supervision.
• Clearly communicating technical decisions and workflows to non-technical team members (marketers and leadership).
   

What we expect from you:

• Strong experience building AI agents and agentic workflows (this is a must-have, not just regular LLM integrations or simple API calls).
• Solid understanding of LLM orchestration, tools, and multi-agent systems (LangGraph, CrewAI, AutoGen, n8n + AI nodes, or similar).
• Ability to think from the business problem first: understand affiliate marketing needs and turn them into effective AI automation.
• Strong ownership and proactive mindset — you don’t wait for detailed tasks, you solve problems and propose solutions.
• Excellent problem-solving skills and structured thinking (you can design clear workflows and architectures).
• Good communication skills — you can explain complex AI systems in simple terms to non-engineers.
• English: B2+ or higher (you will work directly with an English-speaking US team).
• Strong Middle+ / Senior level with focus on intelligence, real agentic experience, and business thinking rather than just years of experience.
   

Nice to Have:

• Previous experience in marketing automation, ad creation, video generation, or affiliate marketing.
• Hands-on experience with Claude Code, OpenAI tools, or similar agentic platforms.
• Startup or small-team experience (you thrive in environments with high autonomy and minimal processes).
   

We offer:

• Opportunity to be the key AI Automation Engineer in a growing affiliate marketing company and build intelligent systems from the ground up.
• Real impact — your agents will directly influence marketing output and revenue.
• Work directly with the business owners on high-impact AI projects.
• Fully remote position and long-term collaboration.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are looking for a Middle Automation QA Engineer to join the Entravel team. In this role, you will be responsible for building and maintaining automated tests to ensure the quality, stability, and reliability of our hotel booking platform. You will work closely with developers and product teams to deliver high-quality features and continuously improve our testing processes.

Responsibilities:

• Develop, maintain, and enhance automated test frameworks.
• Create and support automated tests for backend services and APIs.
• Perform API testing for REST and gRPC-based services.
• Validate data integrity across microservices and databases.
• Analyze automated test results, investigate failures, and report defects.
• Execute regression testing to ensure system stability and reliability.
• Collaborate with backend engineers, product managers, and QA team members.
• Participate in sprint activities, planning, and daily team ceremonies.
• Contribute to improving QA processes, test coverage, and test reliability.

Requirements:

• 2-3 years of experience in automation testing.
• Strong understanding of QA processes and SDLC.
• Experience with automated testing frameworks (e.g. Playwright, Selenium, or similar).
• Experience testing REST APIs (Postman or similar tools).
• Basic understanding of gRPC is a plus.
• Experience working with databases (PostgreSQL, MongoDB).
• Understanding of message-based or event-driven systems.
• Confident use of Git and Git-based workflows.
• Familiarity with CI/CD pipelines.
• Understanding of Agile / Kanban methodologies.
• Ability to analyze test results and clearly document issues.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.

Nice to Have:

• Experience with integration testing in microservice architectures.
• Basic knowledge of Docker and containerized environments.
• Familiarity with cloud platforms (GCP or similar).
• Basic Linux command-line skills.
• Experience with monitoring or logs analysis (e.g. Kibana, Grafana).
• Basic understanding of gRPC-based services.

We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for a highly skilled and experienced Senior Business Analyst to join our product and development team. In this role, you will act as a key link between business stakeholders and the engineering team, ensuring that business needs are clearly translated into functional requirements. You will play a crucial role in shaping and improving our hotel booking platform by analyzing business processes, identifying opportunities for optimization, and helping deliver scalable product solutions.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders;
• Translate business needs into clear functional and technical specifications for development teams;
• Work closely with Product Managers, Developers, and QA to ensure accurate implementation of requirements;
• Analyze existing business processes and identify opportunities for optimization and automation;
• Create and maintain documentation including business requirements, user stories, workflows, and process diagrams;
• Participate in product planning, feature definition, and backlog refinement;
• Support the development lifecycle by clarifying requirements and ensuring alignment between business goals and delivered solutions;

• Monitor product performance and suggest data-driven improvements.

   

Requirements:

• 5+ years of experience as a Business Analyst in software development environments;
• Strong experience in gathering and documenting business and functional requirements;
• Experience working with complex digital products or platforms;
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies;
• Experience creating user stories, acceptance criteria, process flows, and product documentation;
• Ability to work closely with technical teams and understand system architecture and integrations;
• Strong analytical and problem-solving skills;
• Excellent communication and stakeholder management skills;
• Experience working with tools such as Jira, Confluence, or similar;
• Upper-Intermediate or higher level of English.
   

What We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We’re looking for Senior Customer Support Specialists to join the Entravel team and deliver exceptional service. You can choose between two available shifts:

• Morning shift: 8 AM — 5 PM (EEST)
• Evening shift: 4 PM — 1 AM (EEST)

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Negotiate with hotels and suppliers via phone and email to resolve booking disputes, waive cancellation fees, and secure refunds for customers.
• Provide excellent service for VIP clients, ensuring rapid response times, swift resolutions, and personalized communication based on previous interaction history.
• Act as the final point of escalation for the most challenging customer cases, using advanced empathy and persuasion skills to restore loyalty.
• Assist customers via chats and emails, delivering empathetic and tailored solutions that address their unique needs.
• Mentor junior staff on how to handle high-pressure negotiation calls.
• Identify and report edge cases to the tech team to ensure systemic issues are resolved and prevented.
• Own customer issues: identify their needs and deliver effective solutions promptly from start to finish.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting product improvements.
• Collaborate on team goals by supporting, educating, and resolving issues through peer learning and constructive feedback.
• Identify root causes of customer issues and resolve them in line with company policies while ensuring a consistently high level of service.

Requirements:

• C1/Advanced English is a must. You should be comfortable negotiating over the phone and via email with international partners and hotels.
• 3+ years in Customer Support, with a strong preference for the travel, hospitality, or OTA sectors, involving both B2B and B2C interactions.
• Strong understanding of customer communication workflows, with expertise in managing ticket lifecycles, prioritization, and escalation processes.
• Ability to quickly master Entravel’s internal CRM and booking engines, along with the nuances of global travel regulations.
• Proven ability to multitask and switch seamlessly between phone, live chat, and email channels during busy shifts.
• Proven ability to work effectively within a team, engage in group discussions to resolve difficult issues, and provide constructive support to peers.
• Research-oriented problem-solver with the ability to take ownership and resolve issues independently.
• Outstanding verbal and written communication with the ability to explain complex concepts clearly.
• Organization: Exceptional organizational and time-management skills to handle high-volume periods effectively.

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

🔥  We’re looking for a highly motivated Android Software Developer to join our team in a fully remote position. In this role, you will build a consumer-facing Android mobile application that seamlessly connects people with clinicians, enabling high-quality home examinations and diagnoses. You will be involved in the full development lifecycle, from feature design to implementation and testing, working closely with cross-functional teams.

About the project:

TytoCare is transforming how care is delivered by enabling leading health plans and health systems to provide remote physical exams, helping close the care gap. TytoCare’s Home and Pro Smart Clinic solutions extend high-quality care into homes and community settings, including schools, work sites, urgent care centers, and rural clinics, while leveraging proven engagement models and one of the world’s largest proprietary multi-modal clinical datasets—built from millions of real-world encounters—to power our FDA-cleared, award-winning AI.

Founded in 2012, TytoCare is trusted by more than 240 leading organizations across the U.S., Europe, Asia, Latin America, and the Middle East. Our partners consistently see utilization rates six times higher than traditional telehealth, an average 8.5% reduction in total cost of care, and 11.3% fewer Emergency Department visits, with an average NPS of 83.

Key responsibilities:

• Develop a consumer-facing mobile Android application that connects users with clinicians for remote examinations and diagnosis;
• Participate in the technical design of features;
• Develop features according to agreed-upon estimates during planning sessions;
• Perform development testing to ensure features meet all acceptance criteria;
• Collaborate with team members and stakeholders;
• Stay up to date with new technologies and continuously learn;
• Participate in daily team communication.

Requirements:

• BSc in Computer Engineering / Computer Science or equivalent;
• Strong knowledge of OOP / SOLID principles;
• Proficiency in Kotlin, including best practices for Android development;
• Strong understanding of data structures and algorithms, with the ability to optimize app performance;
• Experience with multithreading and asynchronous programming in Android;
• Hands-on experience with Android SDK (activities, fragments, services, broadcast receivers, content providers, etc.);
• Familiarity with Android lifecycle management and lifecycle-aware components;
• Experience with Dagger2 (dependency injection), Retrofit (REST APIs), and RxJava (asynchronous programming);
• Understanding of Android UI principles, custom UI elements, animations, and interactive UX;
• Experience with Git (branching, merging, conflict resolution);
• Strong communication skills (English B2+).

Nice to have:

• Knowledge of AWS infrastructure;
• Familiarity with Clean Architecture and design patterns;
• Experience with testing frameworks such as JUnit, Mockito, and Espresso.

What we offer:

• Full remote;
• Competitive salary, based on your expectations and the results of a technical interview;
• Medical insurance;
• 20 working days of vacation per year;
• 10 days of sick leave without a doctor’s certificate;
• Working with a team of top developers;
• Opportunities for professional growth and development;
• The chance to contribute to cutting-edge digital innovation in a rapidly growing industry.

Hiring stages:

• Short screening interview
• Introductory technical interview (1 hour)
• Technical interview with the project lead (1.5 hours)
• Join the team and help shape an exciting future!

At Trading Space, we support and grow two CS2 skins marketplaces and a B2B service that enables payments with in-game items. We’re looking for someone who can build scalable systems, lead all of our engineers, and align technology with business ambitions.

💪 YOUR QUEST-LINE:

• Define and own technical strategy, aligning it constantly with business goals and controlling technical debt. Overview the implementation within team plans;
• Collaborate with CPO and stakeholders to prepare and implement product roadmaps;
• Improve our engineering culture: establish architecture principles, engineering standards and clear roles, cultivate ownership and autonomy among engineers;
• Refine main architectural decisions to ensure they suit our context in the best possible way;
• Improve delivery by changing the processes from planning to deployment;
• Adopt new tools and manage resources pragmatically: to keep our systems reliable and efficient;

• Provide infrastructure and access management so analysts have timely data in secure, self-serve tooling.

   

👨‍🚀  YOUR IN-GAME SKIN:

• 5+ years in senior technical leadership roles: CTO, Head or VP of Engineering, Engineering Director or Manager;
• Led organizations of 40+ engineers and scaled at least one team by 2× (from ~15+ engineers);
• Worked in product companies, aligning needs of multiple products or business areas;
• Has a strong technical background. We use Vue, Laravel and AWS, but experience with any modern web development and infra stack will do;
• Demonstrates initiative: examples of proactively identifying problems, suggesting ideas, developing and implementing solutions that affect tens of employees across different functions;
• Worked directly with business representatives, c-level executives;
• Acts like modern manager who leads by coaching, empowerment, and building strong teams.
   

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with the Steam trade system, skins market, or gaming experience (CS2, Dota2, Rust);
• Hands-on skills in Vue, Laravel or Gitlab CI;
• Experience setting up reliability practices (SLI/SLOs, incident management and post-mortems) or observability (metrics/logs/traces) from scratch;

• Domain experience in high-load e-commerce, Fintech, or iGaming projects.

   

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

We’re looking for a Middle Full-Stack Engineer to join our team at ORIL. We need a versatile engineer who is proficient in Angular and NestJS, and ready to contribute to the evolution of a high-performance system within the aviation sector.

About the project: The Check-in app is a flight management system for internal usage that covers main use cases for pilots, concierges, dispatchers, and scheduling services. It is a mobile-first web application built on a layered architecture, focusing on high reliability and seamless real-time data management. The project aims to streamline complex aviation workflows and ensure smooth communication between all service departments.

Tech Stack: Angular 16 (NgRx, Material), Node.js (NestJS), PostgreSQL, Redis.

What are we looking for?

• 3+ years of experience in Full-Stack web development;
• Strong proficiency with Angular (v16) and state management (NgRx);
• Solid experience with Node.js, with a primary focus on NestJS;
• Deep understanding of JavaScript (ES7+), TypeScript, HTML5, and CSS3;
• Experience with PostgreSQL and caching strategies using Redis;
• Understanding of Layered Architecture and building mobile-first applications;
• Familiarity with Swagger for API documentation and Azure Pipelines for CI/CD;
• English level: Upper-Intermediate (B2), both spoken and written.

Nice to have:

• Experience with third-party integrations: Dialpad, Slack, or Microsoft Teams webhook integrations;
• Experience with performance optimization for modern web applications;
• Aviation Industry Experience: Previous work on aviation-related projects is a significant advantage (understanding basic terms and industry processes).

What will you do?

• Develop and maintain both the front-end (Angular 16) and back-end (NestJS) parts of the platform;
• Work on a mobile-first interface to ensure a seamless experience for users on the go;
• Ensure smooth integration with third-party services and internal flight management tools;
• Optimize application performance and maintain high code quality standards;
• Participate in Agile ceremonies and contribute to technical architectural decisions.
• Develop and maintain both the front-end (Angular) and back-end (NestJS) parts of the platform.

We offer:

• Competitive compensation;
• Flexibility to work from anywhere (fully remotely or in our office in Lviv);
• Comprehensive day-off policy, including additional days off for public holidays and special events;
• Accounting Support Services;
• Education budget + corporate education events/trainings;
• Compensation for certifications;
• Compensation for fitness pursuits or therapy sessions;
• Insightful and diverse events (meetups, celebrations, knowledge-sharing);
• A culture focused on individual growth and team progression.

Application Process

1. Initial Screening: Call with Recruiter.
2. Technical Interview.
3. Сlient Interview: Interview with the client.

If you’re a proactive engineer who loves building solid products and stays curious about the latest tech trends, we’d love to have you on board!

We’re on the hunt for an experienced Talent Sourcer to help us discover top talent across both technical and non-technical roles. Join our quest to build amazing teams and make sourcing an adventure!
 

💪 YOUR QUEST-LINE:

• Identify and engage top talent for technical and non-technical roles across all levels.
• Use sourcing techniques (Boolean, X-ray, LinkedIn Recruiter, job boards, niche communities) to build high-quality pipelines.
• Craft personalized, high-conversion outreach messages that capture candidates’ attention.
• Manage pipelines and maintain accurate candidate information in ATS.
• Support the recruitment process: post job ads, review resumes, conduct short screening calls, schedule interviews, and ensure excellent candidate experience.
• Share market insights, trends, and sourcing learnings with the recruiting team.
• Continuously optimize sourcing strategies to improve speed, quality, and engagement.

👨‍🚀 YOUR IN-GAME SKIN:
 

• 3+ years of talent sourcing experience, skilled in using sourcing techniques and tools.
• Proven ability to source effectively at scale across multiple roles.
• Excellent written and verbal communication — your messages are impossible to ignore.
• Solid understanding of software development processes, tools, and technologies.
• Hands-on experience with ATS/CRM systems.
• Strong organizational skills, ability to prioritize, and manage multiple roles simultaneously.
• Adaptable, proactive, and resilient in fast-changing environments.
• Team player with a collaborative mindset and strong communication skills.
• Upper-Intermediate level of English or higher.

🧜‍♀️ WILL BE YOUR BOOST:
 

• Experience sourcing for fast-growing startups or product companies.
• Domain experience in high-load E-commerce, Fintech, or iGaming projects.

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

At Kombine Tech, we're all about creating an ecosystem that thrives on innovation and teamwork. 
We're working with the iGaming industry, driving both B2B and B2C projects to success.
Our secret? Ambitious and proactive teams that combine their talents with our internal expertise to reach extraordinary goals.
 
We're on the lookout for a dynamic VIP Support Manager to join our ever-growing team. If you're passionate, motivated, and ready to make a difference, we want to hear from you!
 
What We’re Looking For:

• Fluent English speaker (Advanced level);
• Experience in the iGaming niche;
• Experience working with VIP clients (chats/calls);
• Knowledge of the Canadian Market or Tier 1 is a plus;
• Ready to communicate with VIPs over the phone.

What You’ll Be Doing:

• Communicating with VIP players through chats and calls;
• Getting to know our key VIP players and understanding their needs;
• Building strong relationships that last;
• Keeping VIP users in the loop about cool promotions and offers;
• Sharing valuable feedback and ideas with the team.

Why You'll Love Working With Us:

• Work from anywhere (yes, we’re all about remote work);
• Competitive salary in USD;
• Top-notch equipment provided for your job;
• No micromanagement – we trust you to do your best;
• Opportunities for fast-tracked career growth;
• Be part of one of the most exciting industries out there!
   

If you’re excited to take on new challenges and be a part of a vibrant team, we can’t wait to meet you. Apply now and let's build something amazing together!

About the Role  

The Product Manager for the Farm Management System (FMS) is responsible for translating strategic objectives and diverse stakeholder needs into clear, structured, and implementable software requirements.  

This role operates at the intersection of:  

• Global product strategy  
• Regional commercial needs  
• Large grower requirements  
• Engineering constraints  
• Integration partners (machinery, satellite, APIs)  

Approximately 70% of the role is focused on writing and maintaining high-quality software requirements, ensuring clarity, feasibility, and alignment with long-term product direction.  

This is a highly structured, detail-oriented product role with strong emphasis on prioritisation, scope control, and execution excellence.  

Key Responsibilities 

Feature Intake & Stakeholder Management  

• Collect feature requests from:  
• Commercial units (CUs)  
• Large growers  
• CP / Seeds business units  
• Customer success  
• Engineering  
• Integration partners  
• Clarify problem statements and expected business outcomes  
• Challenge unclear or misaligned requests  
• Identify overlaps, duplication, and local customizations  

Deliverable:  

• Structured feature intake documentation  

• Clear problem framing before development discussion 

   

Prioritisation & Strategic Alignment  

• Evaluate requests based on:  
• Strategic fit with FMS roadmap  
• Revenue impact  
• Adoption impact  
• Technical complexity  
• Global scalability  
• Regulatory / country constraints  
• Maintain and continuously refine prioritisation frameworks (e.g., RICE, Value vs Effort, Strategic Fit scoring)  
• Protect roadmap integrity against reactive feature creep  

Deliverable:  

• Transparent prioritisation model  
• Quarterly roadmap aligned with global product strategy  
• Executive-ready justification of decisions  

Software Requirements Definition (Primary Focus ~70%)  

The core of the role.  

• Translate approved features into:  
• Clear functional requirements  
• Non-functional requirements  
• Acceptance criteria  
• User flows  
• Edge cases  
• Define system behavior across:  
• Web  
• Mobile  
• API  
• Integrations (e.g., machinery, satellite, telematics)  
• Collaborate closely with UX to ensure usability consistency  
• Ensure alignment with architecture and technical constraints  
• Maintain structured documentation (e.g., Jira, Confluence, PRDs)  

Deliverable:  

• High-quality Product Requirement Documents (PRDs)  
• Detailed user stories with acceptance criteria  
• Reduced ambiguity for engineering teams  
• Minimal rework due to unclear specs  

Success metric:  

• Low development rework rate  
• Clear estimation cycles  
• Predictable delivery  

Cross-Functional Delivery Support  

• Work closely with:  
• Engineering  
• UX  
• Data science  
• DevOps  
• Integration teams  
• Participate in backlog grooming, sprint planning, and refinement  
• Clarify requirements during implementation  
• Validate feature behavior before release  

Deliverable:  

• High implementation clarity  
• Reduced requirement interpretation gaps  

Product Governance & Scalability  

• Ensure global consistency across countries  
• Avoid fragmentation of FMS core  
• Promote reusable, scalable feature design  
• Drive modular architecture thinking  

Required Skills and Qualifications 

Product Skills  

• Strong experience writing detailed software requirements  
• Experience in complex SaaS platforms  
• Ability to structure ambiguous inputs into precise specifications  
• Strong backlog management discipline  

• Advanced prioritisation and scope control capability  

   

Technical Understanding  

• Understanding of:  
• APIs  
• Data flows  
• Integrations  
• Enterprise SaaS architectures  

• Ability to discuss technical trade-offs with engineering  

   

Stakeholder Management  

• Comfortable handling conflicting requests  
• Able to say “no” with structured justification  

• Strong executive communication  

   

Domain Knowledge (Preferred)  

• Farm Management Systems / ERP  
• Agronomy workflows  
• Machinery integrations  
• Telematics  
• Enterprise growers  

The Company Offers  

Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.   

• Annual performance bonus scheme.   
• Career growth opportunities.   
• An environment where you need to seek and implement unique solutions.   
• Training and development programs.   
• Young and dynamic team with a friendly and open culture.   
• Health and life insurance for employees and your family members.   
• 32 working days of paid annual leave and sick leave. 

   About the Role

We are looking for a NOC Engineer who will be responsible for monitoring traffic, maintaining route quality, and resolving technical issues in the A2P messaging environment.

     Key Responsibilities

• Monitor SMS traffic (delivery rate, latency, routing performance)
• Identify and troubleshoot routing issues 
• Respond to incidents in a timely manner
• Communicate with partners (operators, vendors)
• Analyze route performance and suggest optimizations
• Perform traffic rerouting when needed
• Monitor alerts, logs, and system performance

• Work closely with technical teams and account managers

   

   

   Requirements

• Experience in telecom / SMS / VoIP / NOC — from 6 months
• Understanding of:
  • A2P SMS
  • routing
  • delivery reports
• Basic knowledge of:
  • HTTP / SMPP
  • APIs
• Ability to react quickly and make decisions under pressure
• English level: Intermediate or higher

     What We Offer

• Competitive salary 
• Work in an international telecom environment
• Fast growth and learning opportunities
• Real impact on business performance

Role Purpose
Deliver high-quality real-time customer support through live chat, ensuring quick responses, accurate solutions, and excellent customer experience.

Trial Period Goals (First 2 Months)
-Learn the chat platform. CRM systems, product and internal knowledge base.
-Show reliability with schedule and shift discipline.
-Achieve SLA targets:

First response time ≤ 15 seconds
Customer satisfaction (CSAT) ≥ 70%
Average response time ≤ 60 seconds

Key Responsibilities
-Communicate with customers via live chat.
-Resolve simple and standard inquiries independently.
-Escalate cases to relevant departments or shift supervisors when needed.
-Use the knowledge base to find and apply appropriate articles.
-Maintain a friendly, professional, and consistent tone of voice.
Improve SLA requirements: response speed, quality of answers, and chat volume per shift.

Required Experience & Skills
-English B2+ (oral and written).
-Fast and accurate typing.
-Computer literacy; experience with chat tools (e.g., Livechat, Zendesk, Intercom, Freshdesk) is a plus.
-Multitasking, problem-solving, and stress management skills.
-Flexibility to work night shifts in a 24/7 rotation.

Schedule: 2/2 shift system – 2 days on / 2 days off, 12-hour shifts (including nights).
Format: remote

Interview Process
https://www.typingtest.com/
Send a screenshot of result (WPM and accuracy).
Минимум: 40+ WPM, accuracy 90%+

Run a speed test at https://www.speedtest.net/
Send a screenshot of result

Task: Chat Simulation
👉 Customer Message 1:
"I don’t want to upload my documents and go through verification, I’m worried and I don’t trust it."

👉 Customer Message 2:
"I don’t intend to use your services anymore."

👉 Customer Message 3:
"I’ve already been waiting for over an hour, how much longer will it take?"

Task: Respond as if you were in a real chat. Show empathy, problem-solving, and objection-handling skills.