Jobs at Djinni

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

We are looking for a Senior SAP HCM Consultant to join our remote team supporting Axpo. In this role, you will focus on the crucial Time Management module and also work with Payroll. You will be responsible for configuring and maintaining work schedule rules, holiday calendars, shift planning, and overtime allowances. Your expertise will help streamline processes and enhance the integration of SAP Time Management and Payroll modules.

Your tasks

• Supporting the configuration and maintenance of work schedule rules and holiday calendars
• Analyzing and configuring time schemas and personnel calculation rules (PCRs)
• Evaluating time evaluation logs to ensure accurate time tracking
• Assisting with time registration processes and leave management, including absence types and leave calculations
• Enhancing the integration between SAP Time Management and SAP Payroll modules
• Handling support tickets and resolving issues related to time management and payroll processes

Requirements

• Minimum 5 years of experience in SAP HCM with a focus on Time Management and Payroll modules
• Deep expertise in configuring work schedule rules, holiday calendars, and time schemas
• Strong understanding of personnel calculation rules (PCRs) and time evaluation logs
• Practical experience in leave management processes and integration of SAP modules
• Advanced level of English
• Tax residence in Ukraine required

• You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

   

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

   

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

   

• Nice-to-Have Skills Description:

  - Experience in financial services, investment banking, or regulatory reporting projects
  - Familiarity with data quality, reconciliation, and control frameworks
  - Experience working with large-scale enterprise data platforms
  - Knowledge of cloud environments and modern data platform architectures
  - Understanding of CI/CD practices and automated deployment pipelines
  - Experience working in Agile / Scrum teams within a distributed global setup

   

• Languages:
  • English: B2 Upper Intermediate

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Business Partner to join our team!

Requirements:

- 4+ years of experience in an HR Business Partner / People Partner role;
- Exceptional communication skills, with the ability to build meaningful and authentic relationships with diverse personality types;
- Strong active listening, negotiation and presentation skills, fostering an environment where all parties feel valued and understood;
- Strong business partnering mindset with the ability to build trusted relationships and communicate confidently with senior leaders, including C-level stakeholders;
- Proficiency in using Google Docs and Sheets as integral tools in daily tasks, managing them with ease and efficiency;
- A proactive and collaborative approach, with a willingness to contribute to both large initiatives and day-to-day tasks;
- English proficiency at B1 level or above;
- Experience in managing small HR teams will be a significant advantage.

Responsibilities:

- Provide end-to-end HR support for the HR Service teams, ensuring high-quality and timely delivery of all core HR processes;
- Participate in the development, implementation, and regular review of HR policies and procedures, adapting them to the needs of the HR Service teams;
- Advise and support employees and managers throughout all HR processes, ensuring a consistent and high-quality employee experience;
- Act as an HR Business Partner for the HR Service teams, partnering with managers and the CHRO on people and organizational matters. Guide and support managers in effectively leading and developing their teams;
- Regularly monitor employee engagement and satisfaction, identify improvement areas, and implement initiatives to enhance the overall employee experience;
- Serve as a trusted advisor to employees on HR and organizational matters, providing timely guidance and support;
- Develop and implement initiatives aimed at strengthening the company culture and employer brand;
- Identify the needs of the HR Service teams and implement targeted initiatives to improve team effectiveness and support their development;
- Organize internal events designed to strengthen team collaboration, recognize achievements, and reinforce the company's culture and values;
- Use HR analytics and key people metrics to identify trends, assess risks, and provide data-driven recommendations to managers and the CHRO.

Our benefits to you:

- Modern corporate equipment based on macOS or Windows and additional equipment are provided;

- Paid vacations, sick leave, personal events days, days off;

- Referral program — enjoy cooperation with your colleagues and get the bonus;

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

- Rewards program for mentoring and coaching colleagues;

- In-house Travel Service;

- Multiple internal activities;

- Other benefits could be added based on your location.

YALP GAMES is a product company that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Chornobyl Quest, Primatus and more.

Relocation Opportunity

We are looking for a User Acquisition Manager who is ready to relocate to Riga, Latvia and become part of our international team.

We provide a full relocation package, support throughout the relocation process, and official employment in Latvia from day one. If you're looking for a long-term opportunity to grow in a stable product company while living in one of Europe's most comfortable cities, we'd love to hear from you.

We are currently looking for a User Acquisition Manager to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;

• Office-based in Riga.

   

Our ideal candidate:

• Loves games.
• Has experience as a User Acquisition Manager in product IT companies.
• Has experience working with advertising networks (AppLovin, Mintegral, Unity, Google, Meta, TikTok ...).
• Is proactive, eager to learn, and success-oriented.
• Is ready for new challenges;
• Is familiar with various digital marketing channels.

• Has some work experience in a product game or app development company.

   

Main responsibilities:

• Creation and implementation of UA strategies and scaling advertising channels
• Involvement in the creation and testing of advertising creatives.
• Running and optimizing advertising campaigns.
• Initiating and conducting tests, as well as testing hypotheses.

• Collaboration with product and creative teams.

   

Why join our team?

• Hybrid work format: in-office + remote work.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Fully Legal: Official employment in full compliance with Latvian labor legislation, including paid vacation and sick leaves.
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the companys financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.

• Comfortable Workspace: A modern office in Riga.

   

Ready to create the next gaming hit? Apply now and join YALP GAMES! 🚀

Applinix is a product IT company developing high-load platforms for the iGaming and cybersecurity sectors. 

We are looking for an experienced Influencer and Streamer Media Buyer to drive user acquisition for our crypto casino and casino review projects. In this role, you will be responsible for sourcing, negotiating, and managing partnerships with streamers and influencers globally. We offer a highly competitive compensation package that includes a base salary and a direct percentage of successful deals.
 

Requirements:
- 1+ years of hands-on experience in influencer marketing or media buying within Crypto, iGaming, or Gambling.
- Proven track record of working with streamers on Twitch, Kick, YouTube, and Telegram.
- Deep understanding of the crypto casino ecosystem and casino review traffic sources.
- Strong negotiation and communication skills to secure ROI-positive deals.
- Fluent English (written and spoken) is required to communicate with global talent.
- Ability to analyze campaign performance, track ROI/CPA/RevShare metrics, and optimize budgets.

Responsibilities:
- Find, vet, and onboard relevant streamers and influencers for crypto casino promotions.
- Negotiate collaboration terms, manage budgets, and oversee contract execution.
- Monitor and analyze the performance of active campaigns to ensure target ROI and KPIs.
- Coordinate with the creative and technical teams to provide streamers with necessary marketing assets.
- Scale successful partnerships and continuously discover new traffic acquisition channels.

What We Offer:
- Competitive base salary with an attractive bonus structure tied to campaign performance.
- Fully remote work format with flexible hours and professional autonomy.
- Opportunity to work with hot, high-growth products in the crypto and iGaming industries.
- Fast-paced, product-driven culture with direct access to decision-makers.

🔥😎BeLiquid is an international crypto market-making product helping exchanges and Web3 projects build healthy liquidity and sustainable trading.

🐱‍👤We're looking for a Partnership Manager based in Panama to help us expand our partner network across the crypto industry.

🎯Responsibilities:🎯
- Build and develop relationships with crypto companies, exchanges, launchpads, funds, agencies and other ecosystem participants;
- Identify new partnership opportunities;
- Introduce qualified leads to the BeLiquid sales team;
- Maintain long-term relationships with partners;
- Coordinate partnership initiatives with our team;
 

🧲Requirements:🧲
- Based in Panama;
- Fluent Spanish and conversational English;
- Experience in Business Development, Partnerships, Sales or Account Management;
- Strong communication and networking skills;
- Interest in crypto/Web3 is a strong advantage;
- Self-driven and comfortable working remotely.
 

‼️Nice to have:‼️
- Existing network in the crypto industry;
- Experience working with exchanges, blockchain companies or Web3 service providers;
 

😎What we offer:😎
- Flexible part-time schedule;
- Fully remote work;
- Fixed compensation + performance-based bonuses;
- Opportunity to grow with an international crypto company.

Devox Software is looking for a talented and result-driven Lead Generation Specialist. In this role, you’ll be able to develop your skills.

Requirements:
— At least 1+ year of engagement in IT outbound sales channel LinkedIn and Email (only outsource company) (US, UK)
— Strong knowledge of business domains specifics
— Good command of sales searching tools
— Ability to analyze information from different sources
— Ability to present information in clear and understandable structure (tables, graphs)
— Ability to manage large volumes of data
— Extreme attention to detail
— Knowledge of Google search operators will be a huge advantage
— Upper Intermediate English level (mainly written), experience in business communications
— The collaborative, result-driven person with good analytical skills

Tools We Currently Use (familiarity is a plus, not a requirement):
— LinkedIn outreach platforms — HeyReach ideally, including multi-account management (running several profiles rather than just a personal one)
— Clay
— Awareness of LinkedIn safety mechanics: daily limits, account warm-up, ban risks — relevant since we maintain 15 warmed-up profiles as a valuable asset
— n8n (our main tool) / Make / Zapier — similar in logic to n8n, so experience building automation scenarios with any of these is a plus
— Basic webhooks and API knowledge: comfortable connecting a service via documentation and an API key
— AI in outreach: experience using LLMs for personalization or reply classification, and writing effective prompts

Strong Plus:
— Apollo, Instantly — as data sources and an email outreach channel
— CRM experience (HubSpot) — lead management and data sync
— Experience specifically in IT services/outsourcing — familiarity with our audience (CTOs, VPs of Engineering, founders)

Responsibilities:
— Attracting and converting prospects into qualified leads
— Building up effective communications with prospects via social media (LinkedIn etc.)
— Search and analyze information on potential or existing customers and markets
— Working with cold emails automation tools
— Working with CRM daily
— Work closely with the Business Development Manager in order to deliver the Lead Generation plans
— Fundamental research of the companies and contacts within focus markets and target companies
— Organization and supporting Road Show
— Conduct email campaigns
— Engagement into current lead generation strategy
— Working of US, UK market of potential clients
— Supporting next steps of communication with hot leads

What We Offer:
— Transparent strategy and thoughtful management that keep everyone aligned
— Space for personal growth and career development without limits
— A culture of continuous learning: internal courses, workshops, and English classes twice a week
— Skill up events where we share experience and stay on top of trends
— Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
— Team spirit that thrives through regular events, gatherings, and celebrations

We're looking for a UI/UX Designer with a strong e-commerce background to join a project for a premium Scandinavian fashion brand — over 125 years of heritage, craftsmanship, and timeless design.

This is a part-time role (up to 20 hours/week) where you'll be the sole designer on the project, working directly with a cross-functional team of Front-End, Back-End, and QA engineers, and collaborating closely with the client's Product Owner.

Why this project is interesting:
The brand has a rich history and a clear identity — your job is to make sure the digital experience reflects that. You'll have real ownership over design decisions and direct visibility into how your work impacts the product.

What you'll be doing:

• Auditing the current UI, identifying UX gaps, and using data insights to prioritise improvements
• Analysing user flows and conversion bottlenecks typical for e-commerce platforms
• Creating and maintaining a component library and design system in Figma
• Designing new features with a focus on e-commerce performance — product pages, checkout flows, navigation, search
• Collaborating with the Front-End developer and Client Product Owner for pixel-accurate handoff
• Reviewing implemented designs in staging and providing feedback to ensure quality of the final result

What we're looking for:

• 3+ years of commercial UI/UX experience, with a focus on e-commerce web platforms
• Proven track record of designing for conversion — product listings, PDPs, checkout, cart
• Ability to read and act on analytics data (heatmaps, funnel analysis, session recordings)
• Strong command of Figma including component libraries and design systems
• Solid visual design sensibility with attention to detail
• Ability to work independently and manage your own workload
• Upper-Intermediate English (B2+)

Our company Strikersoft with offices in Kyiv, Stockholm, Bucharest and 15 years history, is expanding the team and looking for Embedded Engineer. 

About the project:

This is an embedded/DSP project in the domain of audio processing and networked audio devices.

The work involves real-time audio processing on MCU/DSP platforms (NXP / STM, Cortex-M33), as well as integration of peripherals and network services. The system is designed to operate reliably in challenging environmental conditions, including smoke, dust, low visibility, and poor lighting.

Your responsibilities will Include:

• Solid knowledge of C and C++ for low-level programming.
• Profound understanding of device drivers and MCU hardware I/O interfaces such as SPI, I2C, UART.
• Experience in real-time operating systems (RTOS), especially FreeRTOS.
• Good working knowledge of Git version control.
• Understanding of TCP/IP client-server architecture and practical experience in network programming.
• Familiarity with radio electronics and digital radio systems.
• Proficiency in English for technical communication.
• Hands-on experience in Python development.
• Practical experience in designing and building electronic devices.

Desired skills:

• Understanding of principles for writing multithreaded, high-performance scripts in Python and C/C++.
• Experience with packet radio programming.
• Familiarity with TI Code Composer Studio or Eclipse IDE.
• Experience in developing application software for wireless networking technologies such as BLE.
• Experience in application software and driver development for wireless devices (e.g., GPS, narrowband packet radio).
• Experience in application software and driver development for MEMS sensors (e.g., 3D accelerometers).
• Ability to develop software across various operating systems including Windows, Linux, iOS, Android.
• Strong foundational knowledge in electronics.

We propose:

We propose a decent level of autonomy together with responsibility and empowerment. Low bureaucracy and fast movement. Working with us is a great opportunity to see your outcomes and the value of your activities right away.

• 8 hours working day/5 days working week;
• Paid vacations (20 working days);
• Compensation for sick leaves (15 working days);
• We offer flexible working hours because we believe in a perfect work-life balance;
• Opportunity for professional and career growth;
• Comfortable office with good transport accessibility for public and private transport, and good nearby infrastructure. 

About the role

We are seeking an experienced Delivery Director to lead and scale our client delivery across automation and AI programmes. This is a senior role responsible for end-to-end client delivery oversight, client success, team leadership and ensuring our work delivers measurable business value. You will act as a trusted partner to senior client stakeholders, own programme governance, manage delivery risk, and help shape UAI Labs’ delivery standards, operating model, and growth trajectory.

Responsibilities

• Own end-to-end delivery across multiple client programmes, ensuring quality, value and outcomes
• Act as senior escalation point for delivery risks, dependencies and challenges
• Lead programme governance, planning and reporting across complex engagements
• Ensure AI solutions are delivered in accordance with Client’s governance, security, compliance, and ethical AI standards
• Partner with clients at senior leadership level to align delivery with strategic objectives and support Client’s with defining and tracking programme success metrics and business value realisation
• Oversee business cases, roadmaps and prioritisation of automation initiatives
• Manage and mentor business analysts and project teams
• Ensure consistent use of delivery standards, documentation and best practices
• Balance scope, timelines, budget and resource constraints across programmes
• Collaborate closely with technical leadership to align solution architecture design and technical delivery
• Support pre-sales, proposals and shaping of new engagements where required

• Continuously improve delivery frameworks, tooling and ways of working

   

Required Skills & Qualifications

• Bachelor’s degree (or higher academic qualification) in Business, Engineering, Information Systems or a related field
• 8+ years of experience in Management Consulting, Programme Management or Business Transformation roles
• Proven experience leading complex, multi-stream programmes or portfolios
• Strong background in client-facing delivery and senior stakeholder management
• Experience owning governance, financials, resourcing and delivery risk
• Ability to operate confidently with C-suite and executive stakeholders
• Strong commercial acumen and experience managing delivery budgets
• Excellent communication, leadership and decision-making skills
• Comfortable working in fast-paced, scaling environments

• Fluent in English, both spoken and written

   

Preferred Qualifications

• Experience delivering automation, digital transformation or AI programmes
• Exposure to operating models, process optimisation, or transformation initiatives as well as lean and six sigma frameworks
• Delivery experience running agile, waterfall or hybrid delivery methodologies
• Experience working in high-growth consultancies or scale-ups

• Familiarity with enterprise platforms such as ERP, CRM, ServiceNow or RPA tools

   

Who You Are

• A confident, calm leader who brings structure to complexity
• Commercially minded and outcomes-focused
• Comfortable making decisions and owning accountability
• Trusted by clients and respected by delivery teams
• Hands-on when needed, strategic when required
• Motivated by building teams, culture and scalable delivery models

At UAI Labs, we build intelligent automation and AI solutions that help companies work smarter, faster, and at scale. We partner with Private Equity firms and their portfolio companies to fix broken and inefficient processes using a practical mix of RPA, AI and process redesign. With the focus on real business impact, not quick fixes. As a fast-growing startup, we work on diverse, high-impact challenges and turn ambitious ideas into solutions that truly scale.

About the Role
 

As a UiPath Developer, you design, build, and run automation solutions that solve real business problems across our clients’ operations. We hire at medium and senior level; scope and rate follow experience. Business Analysts lead discovery and requirements gathering; you translate documented processes into robust, maintainable workflows and own them in production.

• Design solutions: Analyze business processes and recommend the right automation approach for each use case: RPA, API integration, or a hybrid.
• Build and integrate: Develop and deploy automations in UiPath (Studio, Orchestrator, Robots), with supporting work in Python, C#, or VB.NET, and REST API integrations to third-party systems.
• Release and run: Own your automations end to end in production: monitoring, exception handling, incident resolution, maintenance, and performance optimization.

Skills and Qualifications
 

• 2+ years (medium) or 5+ years (senior) of hands-on RPA development experience
• Strong UiPath proficiency: Studio, Orchestrator, and REFramework are required
• You have taken at least one automation from PDD to stable production
• Working knowledge of Python, C#, or VB.NET for custom components and integrations
• Practical experience with REST APIs, JSON, and common integration patterns
• Familiarity with PDD/SDD documentation and structured development lifecycles
• Understanding of exception handling, logging, and production support practices

• Professional English communication skills, spoken and written

  
  At Senior Level, Additionally

• Incident ownership and structured client communication during hypercare and run phases

• Reviewing solution designs and mentoring other developers
   

  Nice to Have

• UiPath Certified Professional (Automation Developer Associate or Automation Developer Professional)
• Blue Prism or Automation Anywhere background: strong developers on these platforms who want to cross-train to UiPath are explicitly welcome to apply
• Experience with LLM APIs (for example Claude or OpenAI), IDP, or agentic automation components
• Exposure to process mining or Power Automate
   

Our Stack and How We Work
 

• UiPath: Studio, Orchestrator, REFramework, Document Understanding (IDP), Agentic automation
• Structured delivery lifecycle: PDD (Process Definition Document), SDD (Solution Design Document), code review, and defined quality gates within a build-release-run delivery model
• Remote-first, distributed team across Europe
• Direct collaboration with client stakeholders in Europe

Who You Are

• A detail-oriented builder who writes clean, reusable, and well-documented automations
• You take ownership from requirements handoff through to stable production runs
• Comfortable troubleshooting issues independently and escalating clearly when needed
• You collaborate effectively with Business Analysts and business stakeholders to get the details right

• Curious and eager to grow into broader automation and AI engineering work over time

   

  Why This Role Is Different

   

• End-to-end ownership: You take automations from design through build, release, and run and you see the impact of your work with the client firsthand.
• A real AI growth path: Our delivery increasingly combines UiPath with LLM APIs, Intelligent Document Processing (IDP), and agentic components. You grow into AI engineering work instead of staying boxed into classic RPA.
   

Practical Details

• Remote, B2B contract, working hours within CET plus or minus 2
• Direct client interaction is expected
• You will work under client data protection agreements and structured access controls
  
  Our hiring process: 
  Application review → Screening call (30 min) → Technical interview → Final interview with leadership → Reference check → Offer 
  Typical timeline: 3-4 weeks

At UAI Labs, we value diversity and encourage qualified applicants of every background, ability, and life experience to apply. Don't check every box above? If you're strong on the core Skills and Qualifications, we'd still love to hear from you

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

Our team is looking for Technical Support Engineer !
 

Working Hours & Schedule:

• Workdays: Wednesday – Sunday
• Days Off: Monday & Tuesday
• Standard Hours: 9:00 AM – 6:00 PM

Requirements:

• Bachelor’s degree in information technology or computer science;
• Knowledge of English at the intermediate level (upper intermediate will be a plus);
• Good interpersonal skills and time management skills;
• Proven work experience as a technical support engineer or in a similar role for at least 3 years;
• Strong testing skills and knowledge of web services, APIs, and IP-based protocols;
• Ability to troubleshoot complex system and software issues;
• Client-oriented and friendly attitude, attentiveness, self-dependence;
• Strong critical thinking and problem-solving skills;
• Excellent written and verbal communication skills;
• Motivation to learn new skills and technologies.
   

Responsibilities:

• Collecting as much information as possible about the problem and attempting to solve it independently or escalating it to the appropriate Tech team (QA, developers, BA, DevOps, or system administrators);
• Installing and configuring client connection systems, e.g. accounts, connectors, etc;
• Responding to client support requests;
• Repairing software system malfunctions, issues, and related problems;
• Evaluate and prioritize customer support cases;
• Respond to customer inquiries and assist in troubleshooting and resolving challenges;
• Communicate and resolve customer problems via the Jira system or live chat;
• Act as the initial point of contact for all system related concerns from clients;
• Act as the primary liaison between company and your customers;
• Prepare accurate and timely reports;
• Tracking and managing work records and documentation;
   

Will be a plus:

• Technical support experience in card processing or fintech company;
• Having a higher or incomplete higher technical education is a plus;
• Jira experience;
• Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering, Microsoft, Cisco, Linux or similar certification.
   

We offer:

• Interesting and extensive project;
• Fair remuneration;
• Flexible working hours and work-life balance;
• 20 vacation days, sick leaves upon request;
• Corporate English/Spanish language classes.

We are looking for a Middle Link Builder to join our SaaS SEO/GEO team and work on client projects across international markets.

We need a specialist with hands-on experience in link building and outreach who can independently build donor databases, communicate with webmasters, negotiate placements & prices, and control the quality of acquired links.

This role is a good fit for someone who understands how link building impacts SEO performance, works systematically, manages budgets and reporting, and can help improve and standardize outreach processes within the team.

We have processes and guidance on how to make the work effective for clients. You will have a mentor who will make your intro period smoother.

Responsibilities

• Outreach - 80% of time
  • Build, validate, and update link donor databases for client projects.
  • Run outreach campaigns independently: cold emails, follow-ups, negotiations with webmasters, placement terms, and payment coordination (some level of process automation is available and developing).
  • Negotiate different placement formats: guest posts, niche edits/link insertions, listicle mentions, link exchanges, partnership placements.
  • Write, test, and adapt outreach templates based on the client’s niche, donor type, and placement format.
  • Search for and analyze high-quality donors using key metrics: RD, DR, Top Pages, organic traffic, spam score, and relevance.
  • Analyze competitors and identify new link-building opportunities.
  • Control placement quality: anchor profile, target pages, dofollow/nofollow status, indexing, relevance, correct URLs, and link retention after 30/90 days.
  • Maintain footprint hygiene and avoid risky patterns, low-quality donors, and signs of mass outreach.
  • Monitor clients’ backlink profiles for toxic links, unwanted changes, or potential attacks.
  • Maintain placement trackers, budget reports, and monthly reporting for your area of responsibility.
  • Communicate with contractors and control deadlines, quality, and placement costs.
  • Collaborate with SEO specialists on priority pages, anchors, link types, and overall SEO strategy.
  • Contribute to improving and standardizing link building/outreach processes.
• Reddit (20% of time)
  • Setting up processes
  • Growing accounts
  • Managing responses
  • Building subreddits

Requirements

• 2+ years of experience in link building/outreach.
• Experience working with English-speaking markets.
• Experience with B2B / IT / SaaS niches or similar international projects.
• English: written — B2 or higher; spoken — B1+. The main communication format in English is written communication; calls in English are not required.
• Practical experience with guest posts, niche edits/link insertions, link exchanges, listicle mentions, and partnership placements.
• Strong understanding of donor quality, backlink profiles, anchor profiles, and basic SEO principles.
• Ability to analyze donors by SEO metrics, traffic, relevance, content quality, and potential risks.
• Experience negotiating with webmasters regarding terms, pricing, deadlines, and placement formats.
• Experience working with international GEOs: UK, USA, EU, and MENA.
• Experience with crowd marketing and Reddit.
• Basic understanding of Technical SEO and Website Optimization.
• Experience with content tasks: copywriting, rewriting, and adapting texts for outreach.
• Experience maintaining spreadsheets, trackers, reports, budgets, and payment control.
• Experience working with contractors and external partners.
• Strong attention to detail, ownership, system thinking, and responsibility for results.

The company already provides access to Ahrefs and SEvisible, as well as existing donor databases and outreach templates. At the same time, the candidate should be able to build new contact databases for specific client needs.

We offer

• Full-time position.
• Remote work.
• Working hours: 9:00–18:00.
• Trial period: 1 month.
• Bonuses are possible when the team achieves strong results and builds a successful client case.
• Opportunity to work with different clients, niches, and international markets.
• Opportunity to influence and improve link building / outreach processes.

We Are Looking For

We are looking for a structured, detail-oriented specialist who can independently manage the full link-building process, from donor research to link acquisition and quality control.

This role is a good fit for someone who understands how to build a safe, relevant, and high-quality backlink profile for clients.

If this sounds like you, we’d be happy to hear from you.

We're looking for a Facebook Setup Specialist to prepare and maintain high-quality setups for our media buying team.

Responsibilities:

• Build Facebook setups using purchased assets and consumables.
• Deliver fully prepared setups to media buyers.
• Maintain accurate records of setups and consumables.
• Monitor inventory levels and ensure a continuous supply of required assets.
• Keep a stable volume of ready-to-use setups available for the buying team.

• Work closely with media buyers to ensure uninterrupted campaign launches.

   

Requirements:

• Understanding of Facebook setup structure.
• Experience working with Facebook-related assets (accounts, Business Managers, Pages, profiles, proxies, antidetect browsers, etc.).
• Strong organizational and record-keeping skills.
• Attention to detail and a high level of responsibility.
• Ability to handle repetitive operational tasks efficiently.

• Previous experience in iGaming or affiliate marketing is a strong advantage.

   

What we offer:

• Opportunity to join a fast-growing in-house iGaming team.
• Fully remote position.
• Competitive salary.
• Career growth opportunities.
• Well-established internal processes and a supportive team.