Jobs at Djinni

Integrated Sales Configuration Tool – Senior Developer
We are seeking a highly skilled and experienced Senior Developer to join our team and play a key role in the development of our Sales Configuration Tool. The ideal candidate will have strong frontend and backend development experience, a solid understanding of the project’s tech stack, and the ability to design and maintain mission-critical components of the application.
💡 Priority Requirements:
•    Strong experience with MongoDB (preferably MongoDB Atlas) or similar NoSQL databases
•    Azure certifications and/or proven hands-on experience with Microsoft Azure
•    Location preference: candidates currently based outside of Ukraine are highly preferred
________________________________________
Key Responsibilities:
Frontend Development:
•    Proficiency in TypeScript, React, Redux, Redux Toolkit, Material UI, Tailwind CSS, Vite, and ESLint
•    Implement efficient state management and data flow using Redux
•    Ensure a responsive and intuitive user interface for the Sales Configuration Tool
Backend Development:
•    Expert knowledge of Azure Functions (v4.x) and HTML-to-PDF in v3.x, using TypeScript, ESLint, and Jest
•    Build robust APIs and ensure high-performance data processing
Database Management:
•    Deep understanding of MongoDB, especially MongoDB Atlas
•    Proficiency in SQL for reporting database support
•    Ensure data integrity, security, and efficient storage/retrieval
API Integration & Architecture:
•    Experience in API integrations and designing scalable, maintainable architecture
•    Collaborate with cross-functional teams to integrate third-party services
Error Management & Monitoring:
•    Robust error handling in both frontend and backend
•    Familiarity with Azure Application Insights or similar tools
•    Strong in performance monitoring, alerting systems, and root cause analysis
•    Proactive approach to application stability and reliability
•    Ensure documentation of processes and continuous improvement practices
________________________________________
If you're a technically strong developer passionate about building reliable, scalable systems and meet the priority requirements, we’d love to hear from you.

We’re looking for an energetic and organized Marketing Manager to support our marketing activities across two products. This is a role for someone who is eager to grow, enjoys dynamic work, loves coordinating projects, and feels confident turning ideas into clear, structured execution.

WHAT DRIVES US:

✨ Clients First – Their success is our top priority. ✨ Ownership – We take responsibility and follow through until the job is done.

✨ Flexibility – We value people who think flexibly and stay open to new ways of doing things.

✨ Growth Mindset – We learn, innovate, and welcome new ideas.

If these values sound like you, chances are you’ll thrive in our team.

MAIN RESPONSIBILITIES:

• Collaborate with CMO and execute marketing activities according to the plan.
• Coordinate tasks between SMM, designers, copywriters, and external contractors.
• Monitor marketing performance and prepare monthly reports.
• Manage content schedules, track progress, and ensure timely delivery.
• Work on social media activities, PR tasks, and partnerships.
• Coordinate and manage preparations for offline conferences and industry events.

• Participate in brainstorming and contribute ideas for content and promotions.

   

WHAT YOU BRING:

• 1,5+ years of experience in marketing.
• Understanding of digital marketing tools and analytics.
• Initiative, creativity, willingness to develop within the company.
• Experience with AI tools.
• Hands-on experience in any specific marketing area would be an advantage.
• Good communication and organizational skills.
• English level: Upper-Intermediate.

WE OFFER:

🌍 Remote work from anywhere

⏰ Full-time

🌴 Unlimited paid vacation days

🤒 10 paid sick days

🗣 English classes

📚 Take part in conferences worldwide

🎁 Presents from the company

We invite a Senior Software Engineer with strong Node.js expertise and solid AWS knowledge to join our team. You'll work with a trusted leader in the Point-of-Sale industry with over 100,000 global installations. In this role, you’ll contribute to our client’s new initiative focused on creating data mapping between diverse menu order systems and integrating two distinct APIs to ensure seamless and accurate data transfer.

🟩 What's in it for you:

• Collaborate on a high-load, technically challenging backend project, expanding your expertise in API integration, data mapping, and data transformation
• Contribute to a global tech platform offering robust solutions for the restaurant and food service industry
• Influence technical best practices and mentor engineers, promoting a culture of quality and continuous improvement

✅ Is that you?

• 4+ years of commercial backend development experience with deep expertise in Node.js and TypeScript in production environments
• 2-3+ years of AWS experience (EC2, ECS, Lambda, SQS/SNS, CloudWatch, etc.)
• Solid experience with MongoDB
• Proven experience designing, building, and maintaining RESTful APIs
• Strong understanding of backend architecture and service design
• Experience writing unit and integration tests
• Experience with CI/CD pipelines and automated deployments
• Strong ownership mindset and ability to work independently, resolve complex issues, and deliver solutions
• Excellent communication and cross-functional collaboration skills
• Upper-Intermediate+ English level

Desirable:

• Experience mentoring or providing technical guidance to engineers
   

🧩Key responsibilities and your contribution

In this role, you’ll contribute to the design, development, and continuous improvement of high-loaded backend systems and services, ensuring technical quality and delivering bullet-proof solutions.

• Design, build, and maintain high-loaded backend systems and APIs using Node.js and AWS
• Develop new backend features and enhancements for production systems
• Support and troubleshoot production systems to ensure reliability and performance
• Identify and reduce technical debt and implement improvements to maintain code quality and reliability
• Write and maintain unit and integration tests to ensure code quality
• Collaborate with cross-functional teams to define requirements and deliver bullet-proof solutions
• Contribute to the continuous improvement of backend architecture and development practices
• Create and maintain clear, organized development documentation

About the role
 

Aureclip is an international e-commerce marketplace specializing in luxury eyewear.

We offer a curated selection of new and pre-owned designer sunglasses from globally recognized brands including Bottega Veneta, Chanel, Fendi, Gentle Monster, and Gucci.

All products are sourced through trusted suppliers and collectors and undergo independent authentication before being listed on the platform, ensuring transparency and customer protection.

We’re looking for an SMM Manager who will take ownership of our social media and turn content into a real growth and sales channel for the brand.
 

Responsibilities
 

• Develop and execute the brand’s SMM strategy
• Create content plans and scripts for Instagram and TikTok
• Build and optimize content funnels
• Generate viral content ideas
• Work with bloggers and influencers
• Scale UGC (user-generated content)
• Analyze performance metrics and optimize content
• Launch campaigns together with the performance marketing team
• Build and grow the brand community
 

Requirements
 

• 3+ years of experience in SMM
• Strong hands-on experience with Instagram and TikTok
• Understanding of content funnels and social media growth
• Experience working with brands
• Experience creating engaging or viral content
• Strategic thinking and results-oriented mindset
• Portfolio or real cases to share
• English level B2 or higher
 

Nice to have
 

• Experience working with fashion or lifestyle brands
• Experience launching viral video content
• Experience working with bloggers and influencers

What we offer
 

• Work with an ambitious brand targeting the US and EU markets
• Freedom to implement your ideas and experiment with content
• Real ownership of social media growth
• Competitive salary
• Performance-based bonuses
 

Working format
 

Remote | Full-time
Working hours: 10:00–19:00 (Ukraine time / EET)

We are looking for an experienced Sales Team Lead / Head of Sales to build and scale our B2B sales operations. You will define sales strategy, develop and manage a high-performing sales team, and drive both outbound and inbound sales processes. Working closely with marketing, product, and leadership teams, you will be responsible for achieving revenue targets, building strong partnerships, and expanding our presence across key markets and niches.

Requirements:

• 5+ years of sales experience in SaaS, digital marketing, affiliate marketing, lead generation;
• 2+ years experience in sales team management with personal active track of sales records;
• management of teams and individual KPIs, numbers, and analysis of a large amount of information;
• excellent written and spoken English (Advanced level);
• smart strategic thinking and a systematic approach to solving problems;
• independence and a proactive approach in work;
• technical skills in web analytics and experience with CRM and BI systems;
  experience with B2B outbound sales;
• research experience.

Responsibilities:

• build the efficient Sales team for outbound and inbound sales process.
  achieve the revenue and profit targets according to BP;
• focus on the outbound B2B sales process. Full cycle from prospecting to contracting the companies in the specified regions and niches;
• handling inbound inquiries: searching for additional information about the companies, managing CRM database, maintaining corporate online chat, helping to solve sales issues;
• performing product demos and closing deals;
• use a variety of instruments (email, phone, social media) to engage prospects and convert them to customers;
• managing the relationship with TOP strategic partners and scaling cooperation to hit the revenue KPI;
• analyze the performance analytics of buyers, pubs, and campaigns via Tableau and in-house BI tools.

We offer:

• Competitive salary.
• Work with international products.
• Work format - remote.
• Salary, tied to the dollar exchange rate.
• Career growth that you can influence by showing the right results, as we are constantly expanding.

We are a U.S.-based fintech startup operating in the investment and financial services space. Our distributed teams work across Poland, the United States, and Ireland, collaborating on technology-driven solutions related to stocks and investments.

Security, compliance, and the responsible handling of sensitive financial data are central to how we operate, as we build scalable products in a regulated environment.

Responsibilities

• - Manage Kubernetes clusters, rollouts, and scaling.

• - Implement observability using Dynatrace and logging pipelines.

• - Develop IaC using Terraform/Bicep.

• - Monitor SLOs, SLIs, error budgets, and service uptime.

• - Support incident response and root cause analysis.

• - Automate K8s and platform operational workflows.

• - Collaborate with engineering teams on reliability improvements.

Skills

• - Experience understanding in container monitoring, Kubernetes, and cloud native

environments.

• - Strong understanding of application stacks (.NET, Java,, microservices) and Azure platform.

• - Extensive hands-on experience with Dynatrace deployment, configuration, and observability

features (APM, infrastructure monitoring)..

• - Strong Terraform or Bicep IaC experience.

• - Knowledge of reliability engineering principles.

• - Proficient in scripting or automation (Shell, PowerShell, Python, Terraform)

• - Experience with CI/CD deployment strategies.

• - Familiarity with incident management tools (e.g., ServiceNow, Jira)

• - Exposure to observability frameworks and related tooling (Prometheus, Grafana,

CloudWatch, Splunk).

Please read before applying:

The client is building a product in the bank/investment/brokerage systems niche, and their investors have strict security and compliance requirements, where every person will go through a background check.

What does this mean?

Before making an offer, they will check whether you have violated any EU laws.

Why Poland?

The client has teams in the USA, Ireland, and Poland.

For background check — you must be a taxpayer in Poland for 2+ years.

Our client is looking for an experienced Senior Java Engineer.

Role Overview:We are looking for an experienced Java Engineer to join client's backend team, which is working on the back-office platform of a high-load B2B gaming system. Their platform processes millions of transactions daily and supports real-time operations for multiple partners. As the system continues to grow, the engineering team is expanding to improve scalability, performance, and reliability, while gradually evolving parts of the platform from a monolithic architecture toward distributed services. You will work on both new functionality and architectural improvements, helping modernise critical parts of the platform.Technology Stack:Java 8 / Java 17, Spring Framework, MSSQL 2019, Kafka, Redis, distributed services with parts of the system still evolving from a monolithic architecture.Key 

Responsibilities:

• Develop new backend functionality for the platform;
• Improve system performance, scalability, and reliability;
• Participate in refactoring and modernisation of legacy components;
• Contribute to architectural discussions and technical design;
• Investigate and resolve production issues;
• Assess technical feasibility and complexity of business requirements;
• Collaborate closely with backend engineers, technical leads, and product teams

Ideal profile for the position:

• 5+ years of Java development experience;
• Strong understanding of backend architecture and distributed systems;
• Experience working with relational databases and SQL;
• Familiarity with message-driven systems (Kafka or similar);
• Experience in improving or refactoring existing production systems;
• Strong problem-solving and debugging skills;
• Comfortable working in collaborative environments with code reviews and shared ownership of the codebase;
• English level: Intermediate or higher.

The company guarantees you the following benefits:

• Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
• Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision;
• Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers;
• Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location;
• Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
• Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
• Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
• Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
• Referral Bonuses: Refer talented friends and receive a bonus after they successfully complete their probation period;
• Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
• Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
• Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

• HR Interview with the Recruiter;
• Technical interview with the team;
• A 2-hour Final interview with the team.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

We are seeking a Team Lead React/ Node.js to lead a small, high-impact engineering team

responsible for our customer-facing web platform and API, and an internal platform used for AI

model training. This role is both hands-on and leadership-oriented, with a strong focus on technical

ownership, system design, and product-team collaboration.

The ideal candidate combines deep technical expertise in modern TypeScript-based development

with experience guiding engineers, improving workflows, and shipping high-quality features in a

fast-paced startup environment.

Key ResponsibilitiesTeam Leadership

Lead a team of two full stack developers and one QA engineer.

Provide ongoing mentorship, code reviews, and technical direction.

Facilitate Scrum ceremonies and maintain smooth execution of sprints.

Ensure high engineering standards, testing quality, and delivery velocity.

Technical Ownership

Own the development and maintenance of our customer-facing web platform (React +Node.js), external APIs and Internal Platform.

Lead architecture, design, and implementation of backend services using AWS Lambda

(serverless) and containerized workloads on EC2.

Oversee performance, reliability, and scalability of the Postgres RDS database.

Drive improvements to CI/CD pipelines, build systems, testing strategy, and infrastructure

reliability.

Ecosystem & Tooling

Work within a monorepo environment.

Manage Infrastructure as Code using CloudFormation.

Maintain monitoring, logging, and alerting pipelines using Coralogix.

Ensure robust automated testing using Cypress and Vitest.

Maintain Docker-based development environments and EC2 deployments.Cross-Team Collaboration

Partner directly with Product Managers to translate requirements into technical plans.

Coordinate with other engineering teams under the CTO to align architecture, standards, and

shared components.

Key Projects They Will Own

Customer-facing web platform (React + Node.js + AWS) and API.

Internal platform for AI model training, including backend services and supporting tooling.

Ongoing modernization and scaling efforts across the stack.

Culture & Working Style

Scrum-based, iterative development

High autonomy—engineers are trusted to own problems end-to-end

Fast-paced startup with rapid decision-making and high impact

Qualifications

Strong experience with TypeScript across frontend and backend.

Hands-on experience with React, Node.js, AWS Lambda, EC2, Postgres RDS, and Docker.

Experience leading or mentoring engineers.

Solid understanding of CI/CD (GitHub Actions), automated testing, logging, and monitoring.

Ability to work directly with Product and translate requirements into architecture and tasks.

Nice to Have

Knowledge of serverless design patterns.

Experience in performance tuning for Postgres and Node.js.

Hiring Process

Technical screening

Culture and leadership interview with CEO

Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.

DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.

We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.

If this excites you more than it scares you, you are in the right place.
 

The Role

We’re looking for a  Backend Technical Lead to join our new development team within the global VR video streaming ecosystem. This person will lead the new content processing team while staying hands-on.
 

What You Will Do

• Own the architecture and technical direction of the content processing pipeline - upload API, Camunda BPMN workflows, admin panel, and supporting services
• Lead system design for new features and complex changes; create and maintain architecture documentation and ADRs
• Drive code quality, review standards, and engineering practices (testing, CI/CD, code style, operational readiness)
• Lead technical incident response; write post-mortems with clear root causes and follow-up actions
• Identify and manage technical debt - maintain a prioritized backlog and advocate for regular capacity to address it
• Translate product requirements into technical solutions, milestones, and well-decomposed tasks
• Mentor engineers through design sessions, pair programming, and code reviews; reduce key-person risk by spreading knowledge across the team
• Define and maintain SLIs/SLOs for team-owned services; ensure sufficient logging, metrics, and alerting are in place
• Coordinate technical dependencies with other teams (Content Serving, Billing, UGC, DevOps); represent the team in architecture syncs and design reviews
• Evaluate and recommend technologies, patterns, and tools; pilot new approaches where they bring clear benefit
   

What We Are Looking For

• 4+ years of backend software engineering experience with PHP, including demonstrated technical leadership (leading design, mentoring engineers, owning architecture)
• Experience with NoSQL databases (MongoDB or similar)
• Experience with relational databases (PostgreSQL or similar)
• Proficiency in one or more additional languages: Go, Python, Java, or C++
• Experience designing and evolving backend architectures - APIs, data flows, service decomposition
• Strong understanding of testing practices (unit, integration, E2E) and CI/CD pipelines
• Ability to communicate technical trade-offs, risks, and designs clearly to both engineers and non-technical stakeholders
• English B1+ (written and verbal communication)
   

Bonus Points

• Experience with Camunda or similar BPMN/workflow orchestration engines
• Experience with various video formats, media containers, and transcoding pipelines
• Experience defining and working with SLIs/SLOs in production
• Understanding of message brokers and event-driven architectures (RabbitMQ, Kafka, or similar)
   

Tech Stack

• PHP, MongoDB, PostgreSQL, Kubernetes, Docker, CI/CD, Camunda BPMN (Java), Redis, Kafka, RabbitMQ, Go
   

Hiring Process

• HR Screening (30 min)
• Team Interview (1.5 hour)
• Live Coding Interview (1 hour)
• CEO Interview (30 min)
   

💼Explore our hiring process

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

• The chance to be part of a pioneering team in a rapidly evolving industry
• Direct impact on the future of immersive media
• Flexible working hours and remote-first culture
• A team that values initiative, clarity, and collaboration
• Access to all tools and tech you need
• Unlimited DeoVR Premium
• A work environment where ideas matter and people are treated with respect

We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1–3 countries.

Now we are looking for proactive Affiliate Manager!

Responsibilities

• Search, recruit and onboard new affiliates for casino products
  Manage and grow the existing partner base, building long-term relationships
• Negotiate cooperation terms: CPA, RevShare, Hybrid and custom deals
• Launch and scale traffic across different GEOs and sources
• Monitor traffic quality, handle anti-fraud and ensure compliance with brand and offer rules
• Analyze partner performance
• Optimize terms and approaches to grow both volume and traffic quality
• Work with tracking systems and reporting, monitor key metrics on a regular basis
• Prepare and update promo materials for partners together with design and product teams
• Participate in planning launches of new brands, offers and GEO expansions
• Constantly look for new growth and scaling opportunities
• Collect feedback from affiliates and pass insights to product and marketing teams

Requirements

• Experience with TIER-1 Geo from 1 year
• Experience in IGaming (Gambling) is a must

About us:

🏡 Fully remote work
Monday–Friday, 10:00–19:00 (UTC+2) — no commuting, more life.

🌴 Paid vacation & sick leave
Plus a day off on your birthday 🎂

💰 Competitive salary
Your impact and results will be rewarded.

🎓 Internal events & knowledge sharing
Grow your expertise by learning from strong professionals.

🚀 No micromanagement
Flat structure, fast decisions, and open communication with any team member.

📈 Guaranteed professional growth
New skills, new markets, new challenges — we invest in your development.

Join the best!

The Role

We’re looking for a Strong Junior/Middle Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to front-end development using Angular by designing and implementing user-friendly interfaces
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B2+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Experience with Angular (or any other JS) framework

What We Offer

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects.

Apply now!

We're seeking a talented React Developer to join the Retail Broker Web team and contribute to the development of a secure, scalable trading platform. You will play a key role in building and maintaining a modern web application, ensuring high performance, reliability, and compliance while delivering seamless access to trading and account services for users. If you're passionate about modern web technologies and fintech products, we'd love to hear from you!
 

Core Competence:
 

• At least 3+ years of professional experience in web development with a strong focus on React and modern front-end architecture.
• Solid knowledge of TypeScript, Redux, and RxJS for building scalable and maintainable applications.
• Experience in designing, developing, and testing modern web applications.
• Strong understanding of web development principles, performance optimization, and responsive design.
• Proven ability to troubleshoot, debug, and resolve complex technical issues.
• Experience working with Git and within agile development environments.
• Upper-intermediate level of English for effective collaboration within an international team.
   

Preferred Qualifications:
 

• Experience working with design systems and UI component libraries such as MUI or styled-components.
• Familiarity with Express.js and backend communication patterns.
• Experience with analytics and monitoring tools such as Sentry or Google Analytics.
• Prior experience working with fintech, trading platforms, or financial applications.
• Interest in trading, investing, or wealth management products.
   

What We Offer You:
 

• Competitive compensation aligned with market standards and your professional expertise.
• Opportunity to work on a modern fintech product within a collaborative agile team.
• Professional growth through working with modern technologies and scalable systems.
• Flexible work environment with a strong focus on productivity, collaboration, and continuous improvement.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
 

The vacancy is open due to the start of cooperation with a new client in the FoodTech domain.

To support the client’s customers across multiple channels and ensure consistently high service quality, we are expanding the support team and looking for a Customer Support Representative with strong English and German communication skills.

Role Mission

To provide fast, accurate, and customer-oriented support for the client’s users by handling requests via tickets and chat, ensuring high CSAT, meeting SLA targets, and maintaining consistent service quality in daily operations.

Responsibilities:

• Handle customer inquiries via tickets and chat in German and English.
• Provide clear, structured, and empathetic responses while following internal processes and guidelines.
• Maintain a high service quality level and consistently meet SLA requirements (FRT and Time to Close).
• Resolve typical customer issues independently and escalate more complex cases when needed.
• Work with multiple support tools and internal documentation to ensure correct case handling.
• Contribute to maintaining and improving internal documentation and support workflows.
• Ensure accurate communication and attention to detail in customer-facing messages.

Working schedule:

• Monday–Friday
• 12:00 AM – 8:00 AM CET
• Break included

About You:

• 2+ years of experience in Customer Support (chat/tickets).
• German and English at C1/C2 level (written and spoken).
• Strong written communication skills: clear structure, literacy, and attention to detail.
• Fast typing and confidence working in a high-load environment.
• Basic Excel / Google Sheets skills.
• Strong information search skills and ability to work with documentation.
• Ability to stay calm under pressure and handle urgent requests professionally.
• High responsibility and reliability (SLA-driven role).
• Empathy and strong customer focus, especially in complaint handling.

Work with EverHelp is about:

• Opportunity to join a new client project from the early stage and contribute to building stable support operations.
• Work in a dynamic environment with international customers and daily real-life problem solving.
• Professional growth in customer communication, conflict resolution, and working with CRM/support tools.
• Clear performance expectations and measurable KPIs (CSAT, FRT, Time to Close).
• Fully remote work.
• 20 days of paid vacation.
• 10 paid sick leave days (with confirmation).
• Paid training.
• Stable collaboration format and transparent processes.

Submit your resume and join our team!

Our mission is to make learning technology accessible, easy and fun for users across the world! We are creating next-generation education platform for learning software development and intent to become a leading player in that market.

Are you interested in participating in the development of a platform that will be used by millions of users around the world? Do you want to help thousands of people enter the world of programming, data analysis, machine learning? Do you want to work in a team where your opinions and ideas really matter? If your answer to all the questions is yes, it's a match!
Currently we’re looking for a full-time Course Creator!

Responsibilities:

- Designing and creating various types of educational materials
- Monitoring the latest technological developments to quickly create new and, most importantly, relevant materials
- Collecting and analyzing feedback on developed materials
- Proposing and managing innovative ideas to improve not only the content team's performance but also the entire project
- In addition to the mandatory duties, there is the opportunity to engage in additional areas to some extent—like analytics, delve into content for social networks, or work on animations for courses, etc.

Requirements:

- Passion for educating others (experience as a tutor or teaching assistant is a plus)
- It is very important to have a main profile in a technical discipline - mathematics, computer science, or other related fields
- Academic background in mathematics, computer science, or other related fields. We are open to candidates with unfinished degrees (currently in progress)
- Video editing skills are also valued as the platform is moving towards a video format
- Creativity, artistic perspective
- Strong analytical and critical thinking
- English upper intermediate or higher;
- Ability to explain complex concepts in simple language;
- Thorough attention to detail.

What do we offer:

- Work within an ambitious team on a socially impactful education product.

- 20 working days of paid vacation per year, plus public holidays.

- An office with a reliable shelter, generators, satellite internet, and other amenities.

- Access to our corporate knowledge base and professional communities.

- Compensation for English language learning, external training, and courses.

- Medical insurance and full sick leave compensation.

- Company doctor and massage in the office.

- Sports activities: running, yoga, boxing, and more.

We are looking for a skilled Senior UX/UI Designer with expertise in motion design and animation to create engaging casino game experiences. If you understand slot game mechanics, animation principles, and player psychology, we want to hear from you!

Responsibilities

• UX/UI Motion Design — Create high-quality animations and effects for an immersive player experience.
• Game Animation Development — Design animations that enhance slot game mechanics and player engagement.
• Responsive Design — Adapt animations for desktop and mobile platforms.
• Player Psychology & Engagement — Implement animations that maintain excitement without overstimulation.
• Technical Implementation — Integrate animations into HTML5 slot games and optimize performance.
• Compliance & Regulations — Ensure animations meet iGaming regulatory standards.

• Collaboration & Documentation — Communicate effectively with the team and maintain clear documentation.

   

Requirements

Must-Have:

• 3+ years of UX/UI design experience with a motion design focus.
• Strong knowledge of animation principles (Disney’s 12 Principles).
• Experience with Spine 2D, DragonBones for game animation.

• Proficiency in Adobe After Effects, Photoshop & Illustrator.

   

Nice-to-Have:

• Experience with particle effects & VFX for big-win moments.
• Understanding of slot game mechanics and UI clarity.

• Knowledge of HTML5 animation troubleshooting.

   

Why Join Us?

• Work on exciting iGaming projects with a talented team.
• Creative, innovation-driven environment.
• Competitive salary and remote-friendly setup.

If you’re passionate about motion design in gaming, apply now!