Jobs at Djinni

Please note: This role requires working in shifts. If you're interested, I can share a draft schedule with you.

Must:
Knowledge of Kubernetes - RKE, GKE will be a plus
Hands-on experience with preparing automation scenarios using Terraform
Experience with deploying and supporting servers on cloud infrastructure, preferably Google Cloud Platform and Tencent Cloud
Knowledge of T-SQL - MS SQL, PostgreSQL will be a plus

Others:
Experience with Microsoft Windows Server
Experience with Active Directory
Expertise with preparing automation scripts to perform routine tasks using scripting languages (Bash, PowerShell, Python)
Ability to plan new infrastructure requirements and maintain current infrastructure
Understanding of network concepts - firewalls, VPN, peering (for public clouds)
English - intermediate or better

Responsibilities:
System availability and performance monitoring, on the both infrastructure and application levels.
Planned infrastructure and application updates.
New environments deployment.
Changing of the existing infrastructure according to the requirements.
Other tasks related to the system functionality

We are looking for a CRO Manager to help build and optimize web funnels that attract users and boost activation rates. In this role, you will collaborate with analytics, development, and product teams to make a real impact on key user journeys. You will have the freedom to experiment with A/B tests, analyze data through tools like Google Analytics and Hotjar, and bring your ideas to life.

About the product: We have created a social networking web platform that’s genuinely changing how people connect in Tier-1 markets: 1 million users across the USA, Canada, and UK trust us for meaningful relationships that go beyond surface-level matching! Since 2020, we have been the platform for people seeking real connections. Our users enjoy 24/7 communication, seamless content sharing, and a completely ad-free experience. We have found our sweet spot in performance and intuitive design that keeps people engaged and actually connecting with each other.

So, you will be part of an ambitious journey toward our clear goal: becoming one of the Top-5 international social networking platforms globally. We are already succeeding in our current markets, and now we are ready to bring that same thoughtful approach to worldwide scale. Your work will help millions of people find genuine connections. Are you in?

Know someone perfect for this role? Recommend a candidate and receive a $1000 bonus!

In this role, you will

• Analyze website pages and funnels to identify potential areas for improvement
• Support the creation and optimization of landing pages together with the team
• Assist in planning and running A/B tests (from hypothesis to analysis)
• Work with web analytics tools (e.g., Tableau or similar) to understand user behavior
• Contribute to generating data-driven hypotheses for improving conversion rates
• Participate in competitor and user research to better understand audience needs
• Collaborate with user acquisition, product, and development teams

It’s all about you

• 1+ year of experience in CRO, product, digital marketing, design or a related field
• Basic understanding of CRO principles and UX/UI fundamentals
• Comfortable working with data and are motivated to grow your analytical skills
• Hands-on experience with web analytics tools (e.g., Google Analytics, Hotjar, or similar)
• Interested in A/B testing and experimentation, and eager to deepen your expertise in this area
• Proactive, curious, and open to learning
• Manage your tasks effectively and prioritize in a dynamic environment
• An English level of B2 or higher (both written and spoken)

Would be a plus

• Experience with A/B testing tools (e.g., Optimizely, VWO)
• Familiarity with product metrics (CR, retention, activation)
• Experience working with landing pages or performance marketing

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring Process

• Intro call
• Interview with Hiring Manager
• Test Task
• Final Interview
• Reference check
• Offer

We are looking for a Product Marketing Manager to join United Tech and take ownership of a key product direction with a clear impact on conversion results. In this role, you’ll be responsible for building and scaling a systematic approach to analysing, optimizing, and testing landing pages across Facebook and affiliate channels. From the very start, you’ll get the chance to develop and launch multiple landing pages for testing, as well as design and implement data-driven hypotheses aimed at improving key conversion metrics. It’s an opportunity to grow into a Senior role while expanding your scope of responsibilities, driving measurable improvements, and shaping the marketing strategy in a fast-moving, performance-driven environment.

About the product: We have created a social networking web platform that’s genuinely changing how people connect in Tier-1 markets: 1 million users across the USA, Canada, and UK trust us for meaningful relationships that go beyond surface-level matching! Since 2020, we have been the platform for people seeking real connections. Our users enjoy 24/7 communication, seamless content sharing, and a completely ad-free experience. We have found our sweet spot in performance and intuitive design that keeps people engaged and actually connecting with each other.

So, you will be part of an ambitious journey toward our clear goal: becoming one of the Top-5 international social networking platforms globally. We are already succeeding in our current markets, and now we are ready to bring that same thoughtful approach to worldwide scale. Your work will help millions of people find genuine connections. Are you in?

In this role, you will

• Systematically collect and analyse competitor landing pages across different channels
• Evaluate the performance of existing landing pages from both UX and technical stability perspectives
• Formulate clear, data-driven hypotheses for A/B tests tailored to each channel’s specifics
• Prepare detailed specifications for implementation, including event tracking requirements
• Launch and monitor experiments, analyse results, and adjust strategies based on data insights
• Identify and resolve technical issues while ensuring quality control of all implementations
• Collaborate closely with analysts, designers, and developers to ensure smooth testing and execution of changes
• Deliverables in the first 3 months: 5+ landing pages for testing and 3+ implemented hypotheses to improve key conversion metrics

It’s all about you

• 2 years of experience as a Product Marketing Manager or similar role
• Hands-on experience with Tier-1 brands or products
• Proven track record of designing, running, and analysing landing page split-tests
• Solid experience with web2web funnels and UX/UI principles
• Strong analytical skills for interpreting data from multiple sources
• English proficiency B2
• Experience with analytics tools: Google Analytics, Tableau, Microsoft Clarity/Hotjar, etc
• Ability to write clear and structured technical specifications for designers and developers
• Result-oriented, structured, and detail-focused mindset
• Strong communication and collaboration skills, including remote teamwork

Would be a plus

• Experience in the social networking niche
• Familiarity with Facebook or Affiliate web2web funnels

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring Process

• Intro call
• Interview with Hiring Manager
• Test Task
• Final Interview
• Reference check
• Offer

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide
 

About your role: We are looking for a Financial and Compliance Controller. This role offers the scale and complexity of managing financial operations across multiple entities and jurisdictions, ensuring high-quality reporting and compliance with IFRS/US GAAP. You will build and optimize internal controls, financial processes, and reporting frameworks, while overseeing group-level closing, cash flow, and audit readiness. Working cross-functionally with Accounting, Legal, Tax, and Product teams, you’ll drive financial transparency, support budgeting and performance analysis, and contribute to strategic decision-making, directly impacting the company’s efficiency, risk management, and long-term growth.

In this role, you will

• Consolidate and ensure the quality of financial and management reporting (multi-entity, multi-country), including compliance with IFRS/US GAAP
• Design and develop internal control frameworks, manage financial risks, and ensure the reliability of financial processes
• Implement and standardize financial policies, procedures, and reporting methodologies
• Own period-end closing processes and oversee accounting accuracy at the group level
• Coordinate external providers (accounting, audit, corporate services) and ensure audit readiness
• Manage compliance across multiple jurisdictions in close collaboration with Legal and Tax teams
• Develop and oversee the group’s corporate structure, including interaction with registrars and monitoring of substance requirements
• Participate in building and optimizing payment and banking infrastructure, including KYC/KYB processes
• Oversee and coordinate group-level cash flow, including intercompany settlements
• Participate in budgeting, performance analysis (actual vs budget, ROI), and support decision-making processes
• Prepare management reporting and dashboards for C-level stakeholders
• Drive process improvements and initiatives aimed at increasing efficiency and reducing risks
• Collaborate cross-functionally and participate in strategic projects
  
  It’s all about you
• Proven experience in consolidating and ensuring the quality of financial and management reporting (multi-entity, multi-country), including IFRS/US GAAP compliance
• Strong expertise in designing and developing internal control frameworks, financial risk management, and ensuring reliable financial processes
• Hands-on experience with implementation and standardization of financial policies, procedures, and reporting methodologies
• Ownership of period-end closing processes and oversight of accounting accuracy at the group level
• Experience in coordinating external providers (accounting, audit, corporate services) and ensuring audit readiness
• Solid understanding of compliance across multiple jurisdictions and effective collaboration with Legal and Tax teams
• Experience in developing and overseeing corporate structures, including interaction with registrars and monitoring of substance requirements
• Familiarity with payment and banking infrastructure, including KYC/KYB processes, with a track record of optimization
• Experience in overseeing and coordinating group-level cash flow, including intercompany settlements
• Background in budgeting, performance analysis (actual vs budget, ROI), and supporting decision-making processes
• Experience in preparing management reporting and dashboards for C-level stakeholders
• Track record of driving process improvements aimed at increasing efficiency and reducing risks
• Strong cross-functional collaboration skills and experience contributing to strategic initiatives
• English proficiency B2

Would be a plus

• Experience working with ERP systems (SAP, Microsoft Dynamics 365, or others)
• Professional certifications (ACCA, CIMA, CPA), or currently in progress

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview 
• Reference check/Polygraph
• Offer

Your area of responsibility:

- Create designs for SaaS web & mobile apps in Figma 
- Communicate with clients via chat and meetings

Skills and requirements:

- Proficiency with Figma (components/autolayouts/etc.)
- Attention to detail

- Experience with Design Systems

- Portfolio showcasing previous design works

- Good communication skills
 

Will be a plus:

- Experience with Interface Animations 

- Upper Intermediate+ level of English proficiency.
 

We offer:

- Opportunity to work in a highly skilled design team on interesting projects and learn from the best;

- We don't believe in meetings for meetings, so only project-related calls + 1 bi-weekly team call — that's it.

- Competitive salary fixed in USD;

- We need work to be done, not hours to be spent, so until you're on time for meetings & projects look good, your schedule is up to you.

N-iX is looking for a Senior SAP Authorizations/Roles Consultant to join our team for full-time or part-time cooperation.

Our client is one of the largest banks across Ukraine with headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.
 

Responsibilities:

• Gather, analyze, and document roles and authorizations from multiple SAP Landscapes, including AM, BS, and ECC.
• Develop the Auth/Roles Concept and documentation.
• Identify areas for process improvement and provide actionable recommendations.
• Facilitate workshops and meetings with stakeholders.
• Support project delivery by monitoring progress and assisting in issue resolution.

Requirements:

• Bachelor’s degree in Business, IT, or related field.
• Proven experience as  SAP Auth./ Basis Consultant or similar role.
• Strong understanding of the authorization concept across SAP ERP environments.
• Experience with tools such as Jira, Confluence, or similar is a plus.
• Excellent communication.
• Analytical mindset with problem-solving abilities.
• Ability to work with big datasets (SAP environments contain 10000+ roles and authentication to work with).

Nice to Have:

• SAP Basis experience overall
• SAP Certifications

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Company Overview
Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.

About This Role

The Senior Software Engineer, QA is part of the Engineering team and reports to our Manager, Engineering - Blockchain. As Senior Software Engineer, QA, you will be responsible for ensuring the quality, reliability, and scalability of our blockchain products through robust testing strategies, automation, and continuous improvement of our QA processes. As Senior Software Engineer, QA you will partner with software engineers and product managers, to deliver high-quality, secure, and performant products while improving the efficiency and effectiveness of our release lifecycle.
 

Key Responsibilities

• Executing and managing test cases and results, reporting on test and defect metrics.
• Focus on testing (automation and manual) of  mobile applications as long as web and BE.
• Estimating, prioritizing, planning and coordinating testing activities.
• Identifying, recording, documenting thoroughly and track bugs.
• Performing thorough regression testing when bugs are resolved.
• Designing, developing and executing automation scripts using internal automation framework and system.
• Developing and applying testing processes for new and existing products to meet client needs.
• Acting as a strong advocate for quality in the product development and engineering process including test tooling improvements and automation.
• Working with engineers to determine where the bottlenecks are in the existing release process.
• Staying up-to-date with new testing tools and test strategies.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science or related field.
• ~8 years of hands-on manual and automated testing, or ~6 with an advanced degree.
• Experience working in Agile / Scrum environments with rapid iteration cycles and CI/CD-driven release processes.
• Proficiency in Typescript (preferable) or experience in Typescript and proficiency in Java or Python
• Experience with Maestro and Appium for mobile automation
• Hands-on experience designing, building, and maintaining test automation frameworks from the ground up — not just executing pre-built scripts.
• Proven experience testing across mobile (iOS / Android) and web platforms.
• Hands-on with UI automation tools such as Selenium, Playwright, Cypress, Appium, XCUITest, or Espresso.
• Strong API / backend testing experience — REST Assured, Postman, pytest + requests, or equivalent; including contract testing, mocking, and test data management.
• Experience with performance and load testing tools (JMeter, k6, Gatling, or Locust) — including defining KPIs, running tests, and analyzing results.
• Familiarity with security testing fundamentals (OWASP Top 10, XSS, CSRF, SQL injection, authentication / authorization flows).
• Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or CircleCI).
• Familiarity with containerization (Docker) and orchestration (Kubernetes) for spinning up test environments.
• Hands-on with databases — both SQL (MySQL, PostgreSQL) and NoSQL (Redis, MongoDB) — for test data validation.
• Experience with message queues / streaming systems (Kafka, RabbitMQ) and validating asynchronous data flows.
• Proficiency with Git and modern source control workflows.
• Experience with test management and bug tracking tools (JIRA, TestRail, Zephyr, Xray, or equivalent) and clear bug reporting practices.
• Strong collaboration and communication skills, with proven ability to partner closely with developers, product managers, and DevOps engineers in a fast-paced cross-functional environment.
• Self-driven, problem-solving mindset — enjoys breaking things and finding the "why," not just the "what."
• Experience working in FinTech, banking, trading, or other highly regulated environments — with awareness of security and compliance best practices.
• Hands-on experience or strong demonstrable interest in blockchain, crypto, or Web3 products (this role reports into the Blockchain Engineering Manager). Familiarity with concepts such as wallets, transactions, gas, confirmations, smart contracts, testnets, and on-chain data validation tools (e.g., Etherscan, block explorers) is a strong plus.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

About the Role

We are looking for a Regional Database Administrator (DBA) to join our regional IT organization and take ownership of database operations across multiple sites in the region.

The role has a strong hands‑on focus on monitoring, maintaining, optimizing, and automating enterprise‑critical and local database platforms, with special emphasis on Jabil Manufacturing Execution Systems (MES).

You will work closely with Site IT, regional IT, application development teams and global stakeholders to ensure high availability, performance, and scalability of business‑critical databases.

What We Offer

• Transparent and competitive compensation structure, including performance-based bonus opportunities
• Competitive compensation and benefits
• Regional role with high business impact
• Opportunity to work with modern cloud and on-premises technologies
• Direct influence and ownership of databases supporting critical business applications
• Collaborative, international IT environment
• Professional growth and learning opportunities
   

Key Responsibilities : 

Database Operations & Monitoring

• Monitor, maintain, and support Microsoft SQL Server, PostgreSQL, and AWS Redshift environments (on-premises and cloud-hosted)
• Ensure database availability, performance, and reliability in line with SLA and performance requirements
• Maintenance & Automation
• Design, implement, and maintain database maintenance jobs (backup, restore, patching, indexing, housekeeping)
• Maintain data lifecycle processes and introduce data archiving and purging procedures
• Proactively identify opportunities for automation and standardization
• Improve operational efficiency through scripting and tooling
• Ensure database security compliance and lead database updates and migrations

Performance Optimization

• Analyze and optimize database performance, including:

  - Query tuning

  - Index strategies

  - Resource utilizationIdentify and resolve bottlenecks in high-load environments

• Support capacity planning and growth forecasting
• MES Database Focus
• Act as the database subject-matter expert for MES systems
• Ensure MES databases have the required resources, performance, and stability

Work closely with application and MES teams to:

• Optimize complex queries
• Support application changes
• Prevent production issues
• Review database changes

Governance & Best Practices

• Enforce database best practices for security, backup, recovery, and compliance
• Support audits and ensure adherence to corporate IT standards
• Contribute to documentation, runbooks, and knowledge sharing
• Project and Support Involvement
• Collaborate with product teams on database design throughout the SDLC process
• Maintain database projects in Git repositories
• Build and maintain CI/CD pipelines for database projects

• Actively participate in Incident Management and Problem Management within IT SLA requirements

   

Required Qualifications : 

Technical Skills

• Strong experience as a Database Administrator in enterprise environments

• Proven hands-on expertise with:

  - Microsoft SQL Server

  - PostgreSQL

  - AWS Redshift

   

Solid understanding of:

• Building and optimizing SQL queries
• Database design
• High availability and disaster recovery concepts
• Performance tuning and troubleshooting
• Backup and recovery strategies
• Experience with cloud platforms (AWS, Azure)

• Scripting experience (e.g., PowerShell, Bash, SQL, Python) is a plus

   

Professional Experience

• At least 3 years of experience supporting mission-critical production systems
• Background in manufacturing, MES, or industrial IT environments is a strong advantage
• Ability to work across multiple sites and cultures in a regional role

Soft Skills

• Strong analytical and problem-solving mindset
• Proactive, improvement-oriented approach
• Good written and verbal communication skills in English
• Comfortable working independently and as part of a regional/global team

Nice to Have

Experience with:

• Always On, clustering, replication
• Infrastructure-as-Code (IaC) or DevOps practices
• Monitoring tools and alerting platforms
• Familiarity with ITIL and incident, problem, and change management processes

If this opportunity sounds interesting or you have any questions about the role or process, feel free to reach out — we’re happy to share more details.

Joining our team! 

About the role and client:
We’re looking for a talented and detail-oriented Node.js/AI engineer with strong experience in AI and Node development. You'll work with the product team to build AI assisted solutions.

Responsibilities:
- Integrate AI services (LLMs - classification systems, zero-shot, text generation, etc) into new and existing application architectures
- Adjust, refine, and version AI prompts and workflows to improve accuracy, reliability, and real-world performance in production systems
- Collaborate with designers, peers, and management to deliver consistent user flows and experiences
- Thoroughly test and debug code, participate in code reviews, provide documentation, and ensure systems meet quality standards

Requirements:
- At least 5+ years of experience as a full-stack engineer/Back-end engineer;
- Hands-on experience integrating AI or ML services into applications, including prompt design and iteration for LLM-based systems;
- A thorough understanding of how model parameters change output;
- Experience integrating third party APIs;
- Strong proficiency with Node.js, Express, etc and building RESTful and event-driven backend services;
- Comfortable working across multiple codebases and projects simultaneously;
- Experience with databases (primarily SQL) and data modeling for real-world applications;
- Attention to detail and strong testing experience.

Nice-to-Have:
- Knowledge of current AI models/services and their tradeoffs and advanced NLP techniques;
- Experience fine tuning models and building advanced chat bots;
- Familiarity with automated, testing frameworks (e.g., Jest, Cypress);
- Experience with monitoring, logging, and production debugging.

What the client offers:
- Competitive salary + performance bonuses;
- Remote‑first, outcome‑driven culture (potential for hybrid in Kyiv);
- Direct access to leadership, fast decisions, zero corporate layers;
- Opportunity to build and lead the AI function as we scale.

LOOKING FOR CANDIDATES WHO IS READY TO WORK FROM OFFICE IN LVIV!

Job Description

• 4+ years of Front End development experience
• Web UI Application Development
• Javascript / HTML5 / CSS3
• Experience with CLI tools like webpack or other build tools
• Angular 18+ is required
• RxJs, Websockets
• KonvaJS will be a plus
• Agility to adapt to technologies and processes quickly
• Upper intermediate English (written and spoken)
• Ability to work in a fast moving and multicultural environment

Job Responsibilities

• Development and integration of software changes
• Development of HMI
• Common Platform new features design and development
• Defects analysis and fixing
• Writing and performing system integration tests
• Other engineering support and maintenance activities for Common Platform software product
• Be able to work with physical HW to test UI changes
• Take part in the full software development life cycle including development, test, continuous delivery and support

Department/Project Description

Our client is a leading world international company which provides a dynamic, automated printing solution allowing users to create and monitor label printing on large manufactures. Our team is working together with the client as a single unit extending the capabilities of a Common Platform, a microservice-based system which provides a set of services to control printers, including the HMI layer. The main product features include a customizable web browser interface for operators to design labels, manage and monitor printers individually or in groups, access printer dashboards, configure and manage automated printing applications dynamically.

Motorsport Network is currently seeking a Technical Support Engineer to join our team on a full-time basis. This role will primarily involve Office 365 administration, encompassing licensing, SharePoint administration, MS Azure, and Azure Active Directory troubleshooting, as well as providing customer support related to website subscriptions, account access, and payment inquiries. 

JOB DUTIES 

• Providing technical support to internal users across Microsoft 365 applications, including Outlook, Teams, SharePoint Online, OneDrive, Azure, and Azure Active Directory.  
• Managing Microsoft 365 user accounts, licenses, permissions, and access requests.  
• Providing customer support for website subscriptions, including account access, subscription management, payment-related inquiries, and troubleshooting.  
• Managing support requests through Zendesk or a similar ticketing platform and delivering timely, accurate resolutions.  
• Maintaining the Google Workspace environment, overseeing user accounts, groups, permissions, and settings.  
• Investigating and resolving technical issues related to hardware, software, networking, and cloud-based services.  
• Working closely with internal teams to ensure effective IT support across all areas of the business. 
• Rotating shift schedule, 7 days a week (including weekends and public holidays): 10:00 AM–7:00 PM, 4:00 PM–1:00 AM, and day off. 

EXPERIENCE/QUALITIES DESIRED 

• 2 years of experience in providing technical support. 
• Familiarity with website monitoring services like Pingdom or similar platforms. 
• Proficiency in investigating and resolving technical issues, collaborating within and across teams, and utilizing troubleshooting tools and practices. 
• Team-oriented, yet able to work independently; 
• Great interpersonal skills and comfortable communicating with individuals and teams at all levels; 
• Intermediate/ Upper Intermediate level of English and excellent writing skills. 

As we continue to grow and evolve, we are expanding our team to support new initiatives and meet the increasing demand for our services. We’re currently looking for a talented and data-driven Web Analyst who can help us make smarter decisions and take our digital performance to the next level.

What We’re Looking For:

• strong hands-on experience with Google Tag Manager (GTM) and Google Analytics
• proven ability to set up, monitor, and interpret A/B tests using third-party platforms
• experience with app analytics tools like Firebase and Appsflyer
• working knowledge of BigQuery (BQ) and comfort working with large data sets
• a proactive attitude and a knack for solving problems before they impact performance

What You’ll Be Doing:

• setting up and maintaining web analytics tools, including Google Tag Manager and Google Analytics;
• planning, executing, and analyzing A/B and multivariate tests using third-party tools;
• supporting existing scripts and analytics setups, troubleshooting issues, and identifying bugs;
• creating custom dashboards and reports using BigQuery and other tools to help stakeholders make informed decisions;
• working with mobile application analytics platforms such as Firebase and Appsflyer.

What We Offer:

• paid vacations and sick leave;
• remote work — flexibility to work from wherever you’re most productive;
• challenging projects — opportunity to work on exciting and high-impact initiatives;
• employee discounts — enjoy special offers and discounts on our floral and gift products.

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QA experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

HOW YOU WILL MAKE AN IMPACT

• Ensure high-quality standards across all customer support interactions
• Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
• Conduct regular calibration sessions to maintain unified evaluation standards
• Review and validate evaluations, identify discrepancies and improvement areas
• Prepare regular reports (weekly/monthly) on quality performance and key metrics
• Analyze recurring issues and provide actionable recommendations
• Participate in the development and update of QC guidelines, scorecards, and internal standards
• Identify inefficiencies and drive continuous improvement of QC processes
• Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
• Contribute to training initiatives based on QC insights
• Provide structured feedback to improve agent performance
• Handle and review disputed evaluations, ensuring fairness and transparency
• Monitor dispute trends and recommend process improvements
• Work with QC and analytics tools; support implementation of automation and AI solutions
• Ensure data accuracy and effectiveness of quality control tools

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of experience in Quality Control, QA, or Customer Support Quality in Igaming
• Strong understanding of QA processes, scorecards, and calibration
• Experience working with analytics, reporting, and QA tools
• Excellent attention to detail and analytical thinking
• Strong communication and feedback skills
• Ability to manage multiple priorities in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Executive & Lifestyle Assistant (Lisbon Area)

We are looking for a highly organized and proactive Executive & Lifestyle Assistant based in the Lisbon area to provide ongoing operational, personal, and lifestyle support.

This role combines responsibilities of a Personal Assistant, Executive Assistant, and Lifestyle Manager. The assistant will help manage calendars, meetings, follow-ups, partner relations, reminders, expenses, and various day-to-day tasks in Portugal.

Key responsibilities include:

• Calendar and schedule management
• Organizing meetings, calls, reminders, and follow-ups
• Maintaining structured information about partners and contacts
• Coordinating gifts, поздравления, and personal touches
• Handling lifestyle and household-related tasks in Portugal
• Communicating with local service providers and contractors
• Researching, comparing, and organizing solutions
• Tracking expenses, receipts, and reporting

Requirements:

• Based in Lisbon area (Lisbon, Cascais, Oeiras, Estoril, Sintra, etc.)
• Russian or Ukrainian speaker
• Previous experience as Executive Assistant / Personal Assistant / Lifestyle Assistant
• Fluent conversational Portuguese
• Strong organizational and communication skills
• Ability to work independently and solve problems proactively
• Attention to detail and confidentiality
• Willingness to sign NDA

Nice to have:

• English language
• Driver’s license and own car

Format:

• Long-term cooperation
• Around 30 hours/week with potential growth to full-time
• Regular availability and fast response time required

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.

How you will make an impact
 

• Manage and scale teams of Payments specialists (B2C, B2B), including building teams from scratch and driving their development
• Oversee payment operations across 10+ independent brands simultaneously
• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs) using a data-driven approach
• Analyze performance and run A/B tests to improve payment flows and routing strategies
• Design, implement, and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Evaluate risks related to new launches, payment methods, and product changes, ensuring compliance and best practices
• Manage high-value (big winner) cases and influence balance outcomes strategically
• Collaborate cross-functionally with Product, Affiliate, Tech, and Operations teams to resolve payment-related issues
• Own and manage relationships with third-party providers (banks, PSPs, fraud and verification partners), including negotiations

What will help you succeed in this role
 

• 3+ years of experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• Deep understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments

Why you’ll love it here
 

• Flexible working hours and a remote setup, plan your work around your life
• Unlimited vacation days and paid sick leave
• Competitive compensation aligned with your expertise
• Employee referral bonus and gifts for special occasions
• 50% coverage of learning expenses for your professional growth
• Supportive and respectful team environment
• Team-building activities that actually bring people together
• Wellness benefits (sports, gym, yoga, etc.)
• Co-working space reimbursement if you prefer not to work from home