Jobs

Since 2018, AdNetwork has been successfully working with direct publishers and advertisers, providing its partners with profitable monetization, high-quality traffic, a wide GEO pool (Tier 1–3, 240+ countries), and a variety of ad formats (banners, popunders, pushes, etc.).
The team consists of 30 people across sales, publishers, development & testing, marketing, and support.

Responsibilities:

• Building the MDB department (planning, team hiring, training, and management);
• Setting up and optimizing ad campaigns (CPM/CPC/CPA) - both external and internal networks;
• Increasing eCPM;
• Managing accounts receivable (payouts);
• Setting up the team’s workflows;
• Analyzing the internal auction for subsequent traffic reselling to other networks;
• Reporting and analytics;
• Testing third-party traffic sources;

• Media buying from external traffic sources.

   

Requirements:

• Experience with POP/PUSH/BANNER/NATIVE traffic;
• Previous experience as a traffic optimizer will be an advantage;
• Previous managerial experience is not required but will be a plus;
• Experience with push subscriber collectors will be a big advantage;
• Experience creating and running funnels (creative + source);
• Experience with trackers (Binom, Voluum, Keitaro, etc.);
• Experience with spy tools;
• Ability to work with autobidders;
• Strong understanding of the market;
• Analytical mindset;

• Experience in specific verticals is not required.

   

Conditions:

• Fully remote work format;
• No micromanagement — focus on results;
• Stable salary in EUR/USDT;
• Regular salary reviews and career growth opportunities (our priority is internal employee growth);
• Employment via FOP/ICA;
• Corporate English classes;
• 28 vacation days and sick leave compensation;
• Tax compensation;
• Psychological support if needed;
• Standard 5/2 work schedule.

About our partner

TheOne is a hybrid exchange that combines liquidity from all CEXs, DEXs, and liquidity aggregators into a unified order book, delivering the best prices via AI routing and enabling access to any token from a single chain-abstraction account. 

Role Overview

As the Marketing Manager at TheOne, you will be responsible for driving high-quality user acquisition through paid, partnership, and other types of campaigns, as well as working on user retention. You will manage the full performance marketing cycle: from channel selection and campaign setup to optimization, analytics, and scaling. The role also involves marketing funnel creation, experimenting with new growth channels, and tailoring messaging for crypto-native audiences. This position requires hands-on experience in crypto performance marketing and a proven track record of scaling campaigns for trading apps, exchanges (CEX/DEX), crypto wallets.

Key Responsibilities

• Funnel Building & Growth Hacking: Design user acquisition funnels, generate hypotheses, and implement innovative mechanics to accelerate growth.
• Traffic Acquisition: Launch, optimize, and scale campaigns across different marketing channels like paid ads, social media, and crypto-specific channels.
• Audience Targeting: Define, segment, and test audiences to improve relevance and conversion rates.
• Messaging & Creatives: Develop and adapt ad creatives and campaign messaging tailored to Web3 users and communities.
• Partnerships & Co-Marketing: Build and manage relationships with external partners, negotiate and align collaboration opportunities, and execute co-marketing campaigns to expand reach and user growth.
• Analytics & Optimization: Track performance metrics, run A/B tests, and continuously optimize campaigns for lower CAC, higher retention and ROMI.

• Market Awareness: Stay updated on crypto market trends, ad platform policies, and competitive strategies.

   

Qualifications

• 3+ years of experience in dedicated crypto marketing management roles
• Proven track record of scaling campaigns for trading apps, exchanges (CEX/DEX), and crypto wallets
• Data-driven approach and experience with campaign analytics tools (Google Analytics, Amplitude, Looker Studio, etc.)
• Deep understanding of crypto user behavior, market dynamics, and trading flows
• Ability to craft and adapt messaging for both crypto-native and mainstream audiences
• Strong knowledge of the crypto market and the Jobs-to-be-Done (JTBD) framework across different crypto user segments

• English level B2–C1 (both written and spoken)

   

We Offer

• Employment in a high-growth crypto product with strong industry backing.
• Team options and performance-based bonuses.
• Full-time remote work or hybrid setup (HQ in Cascais, Portugal).
• Opportunity to shape the growth strategy of a cutting-edge Web3 trading app.

N1 is a neobank founded by a team with 20 years of experience in the banking sector. We develop modern FinTech solutions with a strong focus on customer experience. We are currently looking for a Python Developer who is eager to bring their own ideas, influence the project architecture, and take ownership of their decisions.
 

What we expect:

• 4+ years with Django/DRF in production
• Solid understanding of OOP principles, SOLID, DRY
• Strong knowledge of SQL and experience with relational databases (PostgreSQL)
• Solid experience with Celery + RabbitMQ + Redis
• Clear understanding of HTTP/REST
• Comfort with Docker, CI/CD; basic Kubernetes knowledge
• Experience writing unit and integration tests (pytest, unittest)
   

Nice to have

• FastAPI + async SQLAlchemy (2.x), Pydantic v2
   

Main responsibilities:

• Develop and maintain complex financial backend services
• Optimize architecture and code
• Integrate with external services
• Actively participate in technical and architectural decision-making
   

What we offer:

• Fully remote work
• Flexible schedule
• Hardware if needed
• Minimum bureaucracy, maximum trust
• Opportunity to influence both the product and technical decisions
• A team that respects each other’s time and expertise

We are looking for a business analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions.

✅ Responsibility:

✔️ Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives.

✔️ Provide effective communication to the stakeholders of the project: The BAis the central communicator between the development team and the stakeholders.

✔️ They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.

✔️ Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The BA will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration.

✔️ Define Acceptance Criteria for their Product: The BA must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure

✔️ that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.

✔️ Gap Analysis: By comparing the current state of a business to the desired future state, The BA may identify gaps or areas for improvement. This helps in defining project objectives and goals.

✔️ Change Management: The BA will help manage and support the changes brought about by their or BRO recommendations. This can involve developing change management plans, conducting training sessions, and ensuring a smooth transition to new processes or systems.

✔️ Gather Functional and non Functional Requirements: The BA will ensure that all requirements are gathered and that they meet the Product Managers expectations.

✔️ Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the BA will confirm and agree that the requirements are fit for purpose and use.

✅ Requirements:

✔️ 2-3 years of experience BA/Product Manager

✔️ experience with web dev

✔️ Product development architecture

✔️ Scrum and Agile development methodologies

✔️ User experience principles

✔️ Product backlog management

✔️ Coding and designing (nice to have)

Analytical SkillsAbility to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions.Decision MakingUse technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results.Social Package

📝 Official employment

🏝18 days of vacation

💊 Medical Insurance

🧑🏻‍💻Equipment for work

We are appflame, a product IT company. We create life-changing products that break the rules of the game in the category. Geographically, we are located in Ukraine, but in reality – all over the world.

We are looking for the daring and enthusiastic people. Those who are fans of creating real products and dream of launching and developing cool startups. You have ambitions, and we have comfortable conditions for their implementation.

Your project: Taimi. It is one of the largest, fully inclusive LGBTQI+ dating app. It is carefully designed so that you can explore your sexuality and passion. We and our users believe that people find their attractions and mutuals in a sexually fluid environment with full freedom of choice. Taimi has partnered with Doja Cat, Katy Perry, Lil Nas X, Netflix, The Ellen Show, Rolling Stone Magazine, and more. Taimi today: 27 million users, 76 million matches, 64 million conversations. Find out more about the team by clicking: https://bit.ly/4gAfG8H.

As a LGBTQ+ Dating app, Taimi connects millions across the globe, creating safe and inclusive spaces for the LGBTQ+ community to date online. Your work here can make a real difference.

Our Brand team is searching for a talented Social Media Manager to join us. This role will be instrumental in making Taimi a leader in user engagement, driving growth across platforms, creating compelling content, and building a strong social presence.

In this role, you will:

• Elevate Taimi’s social media presence, particularly on Instagram and TikTok.
• Lead the charge on creative, viral moments to generate positive social media coverage.
• Develop and implement fresh content strategies to boost follower growth and engagement.
• Be a cross-platform storyteller, writing witty, engaging copy and crafting or sourcing visuals.
• Collaborate with our creative team, design team on multimedia content that resonates with our audience.
• Stay ahead of social media trends and constantly experiment with new tactics, replicating what’s most effective.

• Work closely with the Community team to create seamless brand experiences.

   

From you:

• Minimum of 2 years as a social media manager with a successful track record.
• Upper Intermediate/Advanced English.
• Bachelor’s degree in marketing, communications, or a related field.
• Deep understanding of internet culture, trends, and how to drive virality.
• Ability to not only follow brand guidelines but also help shape the tone and strategy across channels.
• Expertise across social platforms, with tailored strategies for each.
• Bonus: Experience with both editorial and corporate brands, design skills, and a knack for social formats and designs.

Your journey to the job offer: message from the recruiter > interview > test > final interview > job offer.

Why appflame?

• Involvement in Ukrainian products that compete with the world's best players.
• The ability to implement your own ideas, not the feeling of a cog in the system.
• Meaningful and useful products, created not just for shareholders to earn money.
• A sense of yourself among your people who are charged with results.
• Work with the global market and a huge audience.
• Direct contact with Snapchat, Facebook, Google, Apple, and access to their best practices.
• Well-established processes and no barriers to growth within the company.
• Transparent evaluation of work based on personal performance indicators.
• Powerful social package and fair compensation.

We provide all conditions for your talents to be fully revealed.

We are loyal to our people. Our loyalty doesn't fade at the end of the working day. We do not leave our people alone with their problems: neither professional nor personal.

Join us.

__________

We are against all types of discrimination, bullying, and stereotypes. We provide equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, age, marital status, health status or any other characteristics.

Position: AI Engineer (Contract)
Duration: 3 months

About the Role:
We are looking for a skilled AI Engineer to join our team for a short-term engagement. The ideal candidate will have strong expertise in AI-driven solutions, particularly in content understanding, document intelligence, and AI search. This role requires hands-on experience with Python, machine learning model development, and Azure services.

Responsibilities:

• Develop and optimize AI models for classification and content/document understanding.
• Work with Azure services such as blob storage, database storage, and functions to support AI solutions.
• Implement and maintain scalable, secure AI workflows.
• Collaborate with developers, clients, and project managers to ensure successful solution delivery.
• Test and measure model accuracy and continuously improve performance.

Requirements:

• Strong experience with AI Foundry, Content Understanding (Document Intelligence), and AI Search.
• Proficiency in Python and classification modeling.
• Solid understanding and hands-on experience with Azure services (blob storage, databases, functions, etc.).

Nice to Have:

• Previous experience with complex document AI analysis, including image-based documents.
• Experience training machine learning models with new datasets.
• Practical knowledge of data and server security on Azure.
• Strong soft skills for effective communication with team members and stakeholders.
• Ability to test and measure model accuracy.
• Solution-oriented mindset with hands-on technical delivery skills.

We are seeking an experienced Mid/Mid+ Data Scientist with expertise in Large Language Models (LLMs) such as GPT, Claude, and related technologies to join our team in Ukraine. The ideal candidate will have a strong background in natural language processing (NLP), machine learning, and deep learning models. They will play a critical role in developing and deploying cutting-edge LLM applications to drive innovation across our product lines.

Responsibilities:

‌

• Design, develop and optimize Large Language Models for various NLP tasks such as text generation, summarization, translation, and question-answering
• Conduct research and experiments to push the boundaries of LLM capabilities and performance
• Collaborate with cross-functional teams (engineering, product, research) to integrate LLMs into product offerings
• Develop tools, pipelines and infrastructure to streamline LLM training, deployment and monitoring
• Analyze and interpret model outputs, investigate errors/anomalies, and implement strategies to improve accuracy
• Stay current with the latest advancements in LLMs, NLP and machine learning research
• Communicate complex technical concepts to both technical and non-technical stakeholders
   

Requirements:

‌

• MS or PhD degree in Computer Science, Data Science, AI, or a related quantitative field
• 4+ years of hands-on experience developing and working with deep learning models, especially in NLP/LLMs
• Expert knowledge of Python, PyTorch, TensorFlow, and common deep learning libraries
• Strong understanding of language models, attention mechanisms, transformers, sequence-to-sequence modeling
• Experience training and fine-tuning large language models
• Proficiency in model deployment, optimization, scaling and serving
• Excellent problem-solving, analytical and quantitative abilities
• Strong communication skills to present technical information clearly
• Ability to work collaboratively in a team environment

• Fluency in Ukrainian and English

   

Preferred:

• Research experience in LLMs, NLP, machine learning
• Experience working with multi-modal data (text, image, audio)
• Knowledge of cloud platforms like AWS, GCP for model training
• Understanding of MLOps and production ML workflows
• Background in information retrieval, knowledge graphs, reasoning

• We are building the platform, which supports various information gathering and processing across the bank and providing access to this data through both private and public cloud approach. The solution will be built from the scratch using the latest technologies.
   

• Responsibilities:

  - Write good and well-tested code using Java
  - Write Test Cases and User/Supporter Documentation of your code
  - Development environment support (mostly automation using Jenkins CI, Bash)
  - Evaluate and adopt new development tools, libraries and approaches to improve quality
  - Perform peer code review of project codebase changes
   

• Mandatory Skills Description:

  - At least 6+ years of experience in the industry of software development
  - At least 6+ years of experience in Java
  - Deep knowledge and usage of SQL (Oracle or PostgreSQL dialects is preferable)
   

• Nice-to-Have Skills Description:

  - Experience with Messaging Systems: RabbitMQ, Kafka, etc.
  - Experience with Kubernetes and Docker
  - Linux user

• One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
  Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
  Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
  Work supposes close cooperation with Customer team located in Houston and following Agile principles.
  Our team is senior, supportive and friendly.
   

• Responsibilities:

  • Collaborate closely with geophysicists, data scientists, and software engineers to
  translate scientific domain requirements into robust on-prem or Cloud software
  solutions.
  • Design, develop, and maintain high-performance applications for geophysical and
  geological data analysis, interpretation and visualization (e.g., seismic, horizon,
  fault, velocity model, etc.)
  • Present architectural designs and technical proposals to the architecture review
  board.
  • Ability to break down development tasks and lay out clear implementation
  roadmaps.
  • Implement and optimize computation algorithms
  • Design and develop both thin and thick client applications that interact with cloud-
  based microservices.
  • Ensure high code quality through unit testing, code reviews, security hardening and
  continuous integration with other domain tools
  • Provide technical support and lead user troubleshooting sessions to resolve issues
  and ensure smooth operation of DSG application.
  • Mentor junior developers and actively contribute to architectural and
  implementation decisions.
  • Embrace Agile/Scrum methodologies, delivering and demonstrating working
  solutions at the end of each sprint
  • Stay current with emerging technologies and trends in geophysical computing and
  software development.
   

• Mandatory Skills Description:

  5+ years in Java development
  Strong Java Core knowledge
   

• Nice-to-Have Skills Description:

  Experience with desktop development (Swing, SWT or Eclipse RCP)
  C++ development
  Practical experience with Eclipse RCP framework
  OSGI knowledge is a plus
  Oil&Gas domain experience is a plus

About the Project

This is a well-established mobile application with a 14-year history and more than 20 million users across 200 countries. The app provides caller identification, detects unknown numbers, automatically blocks spam, telemarketing, and fraud calls, and allows users to record important conversations.

Technology Stack

•  Python, Django, SQLAlchemy
•  PostgreSQL and NoSQL databases
•  Kafka or similar message brokers
•  Docker, Kubernetes
•  AWS, CI/CD, Pytest
•  Clean Architecture, async/await

Responsibilities

• Develop, improve, and maintain robust backend services using Django.
• Design and manage SQL (Postgres) and NoSQL database solutions.
• Write clean, modular, and testable code aligned with clean architecture principles.
• Implement automated testing (unit & integration with Pytest) and maintain CI/CD pipelines.
• Collaborate with frontend teams to ensure smooth system integration.
• Work with data engineers to improve data workflows and platforms.
• Create and maintain event-driven services leveraging Kafka or equivalent tools.
• Use Docker and Kubernetes to containerize and orchestrate services.
• Contribute to DevOps initiatives while operating within AWS infrastructure.

Requirements

• 5+ years of experience in backend engineering with a strong emphasis on Python.
• Hands-on experience with Django; familiarity with FastAPI or Flask is a plus.
• Proficiency with SQLAlchemy or other ORM frameworks.
• Solid knowledge of SQL and NoSQL database design and optimization.
• Background in microservices and event-driven architectures.
• Strong understanding of clean architecture and code quality practices.
• Experience working in containerized environments (Docker).
• Exposure to AWS and DevOps practices is advantageous.
• Excellent problem-solving skills and ability to work independently in a fast-paced environment.
• Passion for technology and continuous improvement.
• Bachelor’s or Master’s degree in Computer Science (or equivalent experience).

Team & Structure

You will join a team of five Python engineers.

Hiring Process

• Introductory call (15 min)
• Technical interview with the CTO & R\&D Manager (~1.5 h)
• Offer

What We Offer

•  Comprehensive medical insurance
•  20 paid vacation days
•  Team-building events and activities
•  Happy hours, snacks, and drinks at the office
•  Flexible options to reschedule workdays if needed

About the Company:
We are collaborating with an Israeli startup in the marketing technology (MarTech) space. The company is building an AI-powered platform that collects information from chatbots to analyze brand awareness and provides actionable recommendations on how to improve it.

The product uses Large Language Models (LLMs) to help businesses understand their customers and make data-driven marketing decisions.

Responsibilities:

• Develop and maintain platform features using Python, Node.js, and React
• Work closely with the AI team to integrate LLM-based solutions
• Build and improve APIs for smooth data exchange
• Collaborate with the team to design and implement new features
• Write clean, efficient, and well-documented code

Requirements:

• Strong experience with Python
• Solid hands-on experience with Node.js and React
• Good understanding of web application development and integrations
• Upper-Intermediate English level or higher for team communication
• Ability to work independently and in a startup environment

Nice to Have:

• Experience working with LLMs or other AI-based solutions
• Understanding of chatbot integrations
• Knowledge of marketing analytics systems

Why Join Us:

• Opportunity to work on an innovative AI-driven product from scratch
• Be part of a fast-growing startup with a global vision
• Fully remote position with flexible schedule
• Real impact on the product and company growth

Your tasks in Webflow Developer position:

• Collaborate closely with our  design team to bring their visions to life.
• Develop and maintain a variety of web projects, including corporate websites, e-commerce sites, and landing pages.
• Work with CMS, animations, and interactions to create dynamic web experiences.
• Communicate and coordinate with team members to ensure project success.
• Ensure responsive and optimized implementation across all devices.
• Optimize website functionality and performance.
• Maintain, troubleshoot, and improve existing Webflow websites.
   

What do we expect from you:

• Proven experience as a Webflow developer of 1 year or more.
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
• Experience with Ahrefs, API, Make.
• Experience with SEO.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest Web trends, techniques, and technologies.
• English: Intermediate.

What we offer:

• Full remote
• Flexible working day
• 50% co-working compensation
• 50% Compensation for English classes
• Compensation for sports or massage
• Compensation for professional education

Hey there!

On behalf of Avlo Research, WeMatch is looking for a skilled and motivated TikTok Ads Manager to join their team and help them grow. 

Avlo Research is an insight-driven digital advertising company with roots in the programmatic space. They are strongly positioned to capitalise on the convergence of data, media, insights and technology to revolutionise how brands connect with consumers. 

Their team loves everything digital, advertising and technology. This passion resonates in their best interest to drive others business.
 

For this role you'll need:

• 1-2+ years of dedicated experience managing high-performance paid advertising campaigns, with significant emphasis on TikTok Ads Manager
• Proven track record of driving substantial ROI and achieving ambitious goals on TikTok.
• Expert-level knowledge of TikTok ad formats, targeting, bidding strategies, measurement, and troubleshooting.
• Advanced analytical and problem-solving skills, capable of interpreting complex datasets and developing sophisticated optimization strategies.
• Deep understanding of the broader digital marketing ecosystem and how TikTok fits into cross-channel strategies.

Soft skills:

• Exceptional project management skills, including the ability to manage multiple complex campaigns simultaneously.
• Strong leadership potential and a desire to mentor others.
• Excellent client-facing communication and presentation skills, with the ability to articulate complex strategies and results clearly.
• Ability to think creatively and strategically to adapt to TikTok's rapidly evolving landscape.
   

Your duties will be: 

1. Develop comprehensive TikTok advertising strategies aligned with diverse company's business objectives (e.g., e-commerce growth, app downloads, brand awareness at scale).
2. Conduct in-depth audience research, competitive analysis, and market trend analysis to inform campaign strategy.
3. Independently set up, launch, and manage highly optimized TikTok ad campaigns, including complex targeting, advanced bidding strategies, and extensive A/B testing frameworks.
4. Proactively monitor, analyze, and optimize campaign performance, identifying advanced trends, opportunities for scale, and areas for improvement.
5. Lead the creative briefing process and provide strategic feedback to creative teams to ensure optimal ad performance on TikTok.
6. Manage substantial ad budgets efficiently, consistently aiming to maximize ROAS and other key company's KPIs.
7. Generate insightful performance reports, provide actionable recommendations, and present results directly to stakeholders.
8. Mentor and provide guidance to Middle and Junior TikTok Ads Managers.
9. Contribute to new business pitches and strategic company's initiatives related to TikTok advertising.

If you’re passionate about TikTok advertising and ready to drive high-impact campaigns in a fast-growing, innovative company, we can’t wait to connect with you!

Your future responsibilities:

• Work closely with Product Owner and Solution Architect to define the Product Stream backlog and the Release Plan
• Ensure that the delivered solution fits the overall IT strategy and IT goals/tasks are reflected in the Product Backlog
• Provide technical and IT-related strategic input for the respective business area
• First escalation instance on IT side for Product Owner and IT (Team)
• Ensure proper involvement of all IT roles, IT resource management for Team
• IT internal alignment of IT standards and documentation required for Team setup
• Accountable for delivery of Product Stream IT deliverables
• Manage IT risks and technical interdependencies
• Timely provision of necessary accesses for team members and access procedures simplification

Your skills and experience:

• Project management experience (2+ years) for large scale IT Projects, successful projects implementation
• Good IT management skills and understanding of IT processes (SDLC, Change Management, Release management, and others)
• Good command of technical English, ability to communicate and negotiate with different management levels
• Strong knowledge of Scrum, Kanban, Waterfall methodology, roles, activities, and process outputs for software development
• Strong organizational and problem-solving competency
• Strong interpersonal/social skills
• Understanding of common IT technologies stack: HW, NW, DB, MW, API, etc.

Will be a plus:

• Experience in the banking or financial sector or an understanding of the basic principles and requirements for doing banking (focus area — Capital Markets\Treasury: Core Banking systems, Trading Platforms, Reporting, FE & BE Apps)
• Technical background with IT practices

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
• At Raif, we support principles of diversity, equality, and inclusivity
• We develop programs to support defenders. You matter at Raif! Want to learn more?

You matter at Raif!

____________________________________________________________________________

Твої майбутні обов’язки:

• Тісно співпрацювати з власником продукту та архітектором рішень для визначення беклогу продуктового потоку та плану релізу
• Переконатися, що рішення, що поставляється, відповідає загальної ІТ-стратегії і ІТ-мети/завдання відображені в белогу продукту
• Забезпечення технічного та стратегічного внеску, пов’язаного з ІТ, для відповідної бізнес-сфери
• Перша інстанція ескалації на стороні ІТ для власника продукту та ІТ (команди)
• Забезпечення належної участі всіх ролей ІТ, управління ресурсами ІТ для команди
• Внутрішнє узгодження ІТ стандартів та документації, необхідних для створення команди
• Відповідальність за доставку ІТ-результатів по продуктовому потоку
• Управління ІТ-ризиками та технічними взаємозалежностями
• Своєчасне надання необхідних доступів для членів команди та спрощення процедур доступу

Твій досвід та навички: 

• Досвід управління проектами (2+ роки) для великомасштабних ІТ-проектів, успішна реалізація проектів
• Хороші навички управління ІТ та розуміння ІТ-процесів (SDLC, управління змінами, управління релізами та інші)
• Хороше володіння технічною англійською мовою, уміння спілкуватися та вести переговори з різними рівнями керівництва
• Знання методології Scrum, Kanban, Waterfall, ролей, дій та результатів процесу розробки програмного забезпечення
• Сильна організаційна компетентність та здатність вирішувати проблеми
• Сильні міжособистісні/соціальні навички
• Розуміння загального стеку ІТ-технологій: HW, NW, DB, MW, API тощо.

Буде плюсом:

• Досвід роботи в банківському або фінансовому секторі або розуміння основних принципів та вимог для здійснення банківської діяльності (фокусна галузь — ринки капіталу/казначейство: основні банківські системи, торгові платформи, звітність, додатки для ІП та БП)
• Технічна освіта в галузі ІТ-практики

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• В Райфі ми підтримуємо принципи різноманіття, рівності та інклюзивності 
• Розвиваємо програми підтримки захисників і захисниць

В Райфі ти маєш значення! 

Innovation Systems is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.
 

Why Innovation Systems? At Innovation Systems, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.
 

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Innovation Systems from onboarding and adoption to expansion and renewal.
 

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets)
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus)
• Strong understanding of customer lifecycle, onboarding, and retention best practices
• Exceptional communication and relationship-building skills
• Comfortable managing multiple accounts (100+) with varying levels of complexity
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms
• Problem-solving mindset and a passion for delivering value to customers
• Ability to explain software features in a clear, engaging, and practical way
   
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.)
   

What We Offer:

• Only remote work
• Work schedule: 16:00 — 00:00 (Ukrainian Timezone)
• Paid vacation (10 days);
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language training;
• Competitive salary.

Вимоги до володіння мовами

English

C1 – Просунутий
 

Про компанію Innovation Systems

When you run your business, no matter the size, you think of it as a whole. While at certain times you might work on some aspects that might need special attention — either client relations, or leads conversion, scheduling or finance, you always need to see the full picture and have access to all the data fast. The solution to your business challenge should be simply at your fingertips at any given moment.

We have designed our system for tree care industry with a modern business in mind that puts its clients’ interests at its heart. We thought of all the features that will help it run smoothly and prompt growth, and be exciting and simple enough for the employees to work with.
As we saw systems existing in the market only cover only one aspect of the business, and leave out other parts. The clients have to go through software integration, juggling multiple interfaces, draw data from different sources.

While working on the software development we have simply put together the wishlist of features that a modern tree care business would need, and ticked off all the boxes.
We have designed a fully comprehensive system loaded with automated and analytical features!

Сайт компанії:
https://innovationsystems.ca/