Jobs at Djinni

The Defense Procurement Agency (DOT) is a state-owned enterprise responsible for procuring military equipment, ammunition, UAVs, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine's defense capabilities by ensuring reliable procurement and supporting the development of the national defense industry.

Our vision: To become the driving force behind a modern defense procurement ecosystem built according to NATO standards.

We are looking for a Head of Information Security to lead and strengthen our Information Security function across governance, engineering, and security operations. This role combines strategic leadership with hands-on technical expertise, ensuring the continuous development of our Information Security Management System (ISMS), alignment with the NIST Cybersecurity Framework, and the organization's readiness to prevent, detect, and respond to cyber threats.

What You'll Accomplish (First 6–12 Months)

• Ensure continued NIST compliance for DOT Chain and define the roadmap for future security initiatives, including platforms such as Azure AI Foundry.
• Strengthen the security posture of IT Enterprise by implementing and maintaining NIST security controls, establishing regular risk assessments, exception management, and vulnerability remediation processes.
• Build a high-performing security organization with defined OKRs, KPIs, resource planning, and performance management.
• Enhance Azure-based Security Operations by improving monitoring, incident response, vulnerability management, identity governance, and RBAC.
• Lead Red Team and Purple Team exercises (including ransomware readiness and identity compromise scenarios) and translate findings into engineering improvements.
• Establish vendor security governance, including security assessments, NDA/SLA/DPA requirements, and third-party security audits.

Responsibilities

Leadership & Team Management

• Lead both Information Security Governance (ISMS, Risk & Compliance) and Cybersecurity Engineering & Operations.
• Manage, mentor, and develop the Information Security team through structured performance management, OKRs, and individual development plans.
• Collaborate closely with Engineering, IT, Product, and business stakeholders to prioritize security initiatives and protect critical services.

Governance, Risk & Compliance

• Develop and maintain security policies, standards, procedures, and risk registers.
• Lead internal and external security audits and coordinate remediation activities.
• Drive the organization's transition toward NIST-based security practices while maintaining alignment with ISO 27001 where required.
• Own Incident Response Plans (IRP), post-incident reviews, and continuous improvement.
• Ensure compliance with Ukrainian legislation related to information security and personal data protection.

Security Engineering & Operations

• Oversee enterprise security technologies, including:
• Microsoft Sentinel
• Microsoft Defender
• EDR/XDR
• SIEM
• DLP
• PAM
• IAM / Microsoft Entra ID
• MDM
• Lead incident monitoring and response activities.
• Manage vulnerability lifecycle from discovery through remediation.
• Improve identity security through MFA, PIM, Least Privilege, JML processes, Key Vault, secrets management, and centralized logging.
• Define and improve SOC processes, runbooks, SLAs, and operational metrics.

Application Security & Secure SDLC

• Strengthen application security throughout the software development lifecycle.
• Drive Threat Modeling, Security Architecture Reviews, DevSecOps practices, automated code scanning (SAST/DAST), SBOM generation, and CI/CD security.
• Integrate Red/Purple Team findings into engineering roadmaps and development practices.

Vendor Security

• Evaluate and audit third-party vendors integrated with DOT Chain.
• Establish and maintain supplier security requirements, including NDA, SLA, DPA, and third-party security assessments.

Strategy, Reporting & Budget

• Report regularly to executive leadership on security posture, KPIs, risks, vulnerability remediation, and incident readiness.
• Own the Information Security budget and define a 12–18 month security roadmap with prioritized initiatives and measurable business value.

Requirements

Experience

• 5+ years of experience in Information Security or Cybersecurity.
• 3+ years leading Information Security teams and security programs.
• Proven experience implementing enterprise Information Security strategies and governance.
• Hands-on experience with Red Team/Purple Team exercises, attack simulations, ransomware preparedness, and identity compromise scenarios.
• Strong experience implementing and maintaining NIST Cybersecurity Framework and/or ISO 27001.
• Experience building or managing Security Operations (SOC/SecOps), incident response, vulnerability management, and security monitoring.
• Strong Microsoft Azure security expertise, including:
• Microsoft Defender for Cloud
• Defender for Endpoint
• Defender for Identity
• Defender for Office 365
• Microsoft Sentinel
• Microsoft Entra ID
• Azure Key Vault
• Understanding of Secure SDLC, Application Security, DevSecOps, SAST/DAST, CI/CD security, Infrastructure as Code, and secret management.
• Experience securing .NET and PHP application environments is an advantage.

Technical Knowledge

• Strong practical knowledge of:
• NIST Cybersecurity Framework (CSF 2.0)
• NIST SP 800 Series
• ISO/IEC 27001
• Knowledge of Ukrainian regulations related to information security and personal data protection.

Leadership & Soft Skills

• Strong leadership, people management, and stakeholder management skills.
• Experience establishing KPIs, OKRs, and performance management frameworks.
• Ability to balance strategic governance with hands-on technical leadership.
• Excellent communication skills, including the ability to explain technical risks to executive stakeholders.
• Strong analytical thinking and decision-making skills.
• Zero tolerance for corruption.

Preferred Qualifications

• CISSP
• CISM
• ISO 27001 Lead Implementer or Lead Auditor
• Microsoft certifications such as SC-100, SC-200, SC-300, SC-400, or AZ-500.
• Experience working within government organizations or other highly regulated environments.

What We Offer

• Meaningful work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.
• Opportunity to build and lead cybersecurity for one of Ukraine's most strategically important digital ecosystems.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

Responsibilities

• Identify and qualify new leads through outbound prospecting, networking, and inbound follow-up
• Run product demonstrations and present tailored proposals to prospects
• Manage the full sales cycle from first contact to contract signing
• Maintain accurate pipeline data in CRM
• Onboard new clients and ensure a smooth start with the product
• Build long-term relationships and become a trusted partner for key accounts
• Monitor client health metrics and proactively address risks of churn

Requirements

• 2+ years of experience in B2B sales, account management, or customer success — ideally in IT
• Proven track record of meeting or exceeding sales quotas
• Strong communication and negotiation skills
• Ability to understand client business needs
• Experience working with CRM systems (HubSpot, Pipedrive, Salesforce, or similar)
• Upper-Intermediate English or higher for internal communication and documentation
• Ukrainian as the primary language for client communication
• Self-motivated with excellent time management and prioritisation skills

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, and seminars to increase professional skills
• Possibility to work remotely and onsite
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

We are looking for a Functional Analyst for the Microsoft Dynamics 365 Finance and Operations platform to help transform the company’s financial and operational processes using modern technologies. You will join a cross-functional team working on the implementation and optimization of business solutions in the field of finance, logistics, and resource management. If you have experience working with D365 F&O and strive to influence strategic processes, this role is for you.
 

What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders’ needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users’ consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Prepare release notes
• Manage tasks (AzureDevOps/Jira)
   

Your profile

• Upper-intermediate English
• >3 years’ experience with Microsoft Dynamics 365 Finance&Operations implementation and support
• Extensive experience in Microsoft Dynamics 365 Finance&Operations implementation projects
• Strong knowledge of standard D365 functionalities and most of the business processes listed below: 
  • Accounting policy (General Ledger, account structure, period close, etc.)
  • Accounts payable
  • Accounts receivable
  • Manufacturing accounting
  • Inventory accounting (closing and adjustment, inventory revaluation, inventory counting, inventory posting etc.)
  • Cost accounting
  • Tax accounting (understanding of business process flows)
  • Subscription billing (nice to have)
  • Electronic reporting
  • Experience in supply chain management flows is a plus
• Experience working in an integrated environment (and understanding of the approach of working with it)
• Experience with AzureDevops/Jira
• UML/BPMN knowledge is a plus
• Experience in preparing user stories, user manuals, and release notes
• Able to adapt requirements to both technical and business languages
• Experience with the preparation of different types of products and project documentation
• Experience with organizing validation activities (user acceptance testing)
• A technical background is an advantage
• Logical and analytical thinking 
• Independent research on solutions
• A critical thinker, detail-oriented, and self-organized

We are searching for a smart and efficient person with basic Linux experience, understanding of networking principles and at least intermediate English level to join us as a Technical Support Engineer. This role includes providing SRE-level technical support to our clients, monitoring clients’ infrastructure, handling incidents and creating basic documentation on a shift basis (including graveyard shifts).

Our primary area of competence is providing DevOps services and our technical support engineers can take free corporate DevOps course provided by our experienced mentors. The most prominent technical support engineers can be offered a transfer to DevOps department.

Duties:

- Providing 1–3 level technical support services

- Monitoring of Infrastructure and Integrations to other systems

- Incident and escalation reporting

- Reporting status and progress according to the project and company demands

- Creating and updating support and maintenance-related documentation

Mandatory skills:

-Experience with Linux

-Intermediate English level (writing and speaking)

-Basic network protocol knowledge

-Understanding how the Internet works

-Ability to accumulate information and create conclusions

Bonus points for:

- Git experience

- Grafana and Prometheus experience

- Experience with at least one cloud provider (AWS/GCP/Azure/DigitalOcean)

- Understanding of containers

- Understanding of CI/CD and Infrastructure as Code principles

We offer:

-Remote-first working model (with office in Kremenchuk available)

-Accounting support

-Tax compensation

-Paid sick leaves and vacations

-Flexible working schedule

-English classes

-Health insurance

-Sports compensation

-Educational budget

QATestLab is an international provider of independent testing services with 20+ years of experience delivering QA support across multiple industries: from eCommerce, banking and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile and cloud applications.

The position is open for remote work (within Kenya). If you have successfully completed testing courses and have English proficiency at the Upper-Intermediate level — don’t waste a minute — send your CV and become a part of QATestLab!

We expect that:

• You have a strong theoretical background in software testing, supported by completed testing courses
• You possess an Upper-Intermediate level of English and are ready to communicate in English with foreign clients in both oral and written forms
• You understand the role and value of a tester’s work in creating high-quality software
• You understand the product development cycle
• You know the main concepts of testing, types, and testing methods
• You are eager to investigate bugs within real and interesting projects
• You want to work towards results and learn non-stop

It would be a plus:

• Experience using Jira and TestRail
• Knowledge of mobile device testing

Main responsibilities:

• Perform various types of testing
• Log bugs in the bug tracking system
• Create test cases
• Work with technical documentation
• Prepare reports on testing results
• Participate in team meetings
• Communicate with the client team and the client

We offer:

• Cooperation with a reliable company with well-established processes and a positive team atmosphere
• Work with international markets (main clients — North America and the EU)
• A team of experts always ready to help and share knowledge
• Competitive salary with regular reviews based on performance
• 100% compensation for 18 days off
• Flexible cooperation format (starting between 8:00 and 11:00, full-time)
• A well-developed corporate culture, social support system, and an extensive loyalty program.

Who we are

We’re a Ukrainian multi-product company building powerful tools for database management, data connectivity, and productivity — trusted by over 500,000 users across 120 countries.
 

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.
 

We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.
Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many other companies that deserve their place in Fortune-100 and Fortune-500.
 

Whether it’s global companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.
 

Driven by passion, we play a substantial role in shaping the future of data management.

Product you will drive revenue with

Our dbForge and Data Connectivity product lines empower developers, DBAs, and data teams to efficiently manage, analyze, and optimize their data workflows.

Our tools simplify complex database tasks, improve productivity, and support a wide range of database systems and integrations.

You will work with a competitive B2B SaaS product portfolio used by technical professionals worldwide.

Your Responsibilities

Sales Execution

• Own the full sales cycle: from first contact to deal closure
• Work with inbound leads (trial users, website requests) and proactively develop outbound opportunities
• Build, manage, and accurately forecast pipeline to consistently achieve quota

Lead Qualification & Discovery

• Analyze and qualify incoming leads based on business and technical fit
• Conduct structured discovery calls to understand customer needs and use cases
• Convert qualified leads into sales opportunities

Product Demonstration & Deal Management

• Deliver tailored product demos aligned with customer needs
• Prepare and present commercial offers
• Negotiate pricing, terms, and contracts
• Manage mid-market and enterprise deals involving multiple stakeholders

CRM & Pipeline Management

• Maintain accurate and up-to-date records in CRM, ensuring high data quality
• Track leads, opportunities, and deals for full pipeline visibility
• Use CRM insights to improve performance and conversion rates

Cross-Team Collaboration

• Work closely with Product, Marketing, and Customer Success teams

• Provide structured market feedback to contribute to product and sales strategy

   

What you will do

Full-Cycle B2B Sales Execution

• Own the entire sales process: from first contact to deal closure
• Work with inbound leads (trial users, website requests) and outbound opportunities
• Manage pipeline, forecasting, and quota achievement

Customer Engagement & Discovery

• Run discovery calls using structured frameworks (MEDDICC / BANT / SPICED)
• Identify business needs and align them with product value

Deal Management & Negotiation

• Handle mid-market and enterprise deals with multiple stakeholders
• Navigate complex sales cycles and objections

Cross-Team Collaboration

• Work closely with Product, Marketing, and Customer Success teams
• Provide market feedback and contribute to sales strategy

Sales Process Improvement

• Identify bottlenecks in the funnel and suggest improvements
• Contribute to scaling and optimizing sales processes

We’re looking for someone who has experience with:

• 3+ years of experience in B2B SaaS sales
• Full-cycle sales experience (prospecting → closing)
• Strong understanding of sales methodologies (MEDDICC, BANT, SPICED, or similar)
• Experience working with CRM systems (Salesforce, HubSpot, Zoho, etc.)
• Proven experience in pipeline management and forecasting
• Strong negotiation skills (mid-market / enterprise deals)
• Experience selling to technical audiences is a strong advantage
• Basic technical understanding (databases, APIs, cloud concepts)
• Excellent written and spoken English (C1+)

• Strong communication, presentation, and analytical skills

   

Benefits you get:

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you feel like your skills could be useful in other positions or team

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring process

• Recruiter Interview
• Interview with Head of Sales
• Test Task (optional)
• Management interview
• Offer Call

We approve of a flexible approach, so these steps might be changed individually.

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted. The timeframe for feedback between interview stages may take up to 2 weeks.

Your future responsibilities:

• Own the architecture of the authorization platform end-to-end — from design through production operations
• Design and implement sidecar-based authorization mechanisms and policy enforcement engines
• Define authorization models (RBAC, ABAC, ReBAC) and translate business requirements into enforceable policies
• Drive technical decisions on authorization infrastructure — evaluate, select, and integrate tools (OpenFGA, OPA, SpiceDB, etc.)
• Design token exchange and delegation flows (OAuth 2.0 OBO, Keycloak token exchange) for multi-service authorization
• Collaborate with platform, security, and product teams to define access control policies and architectural standards
• Mentor and enable other engineering teams on secure authorization patterns and integration best practices
• Own CI/CD pipelines and infrastructure as code for authorization services — ensuring reliability, observability, and fast delivery
• Lead incident response for authorization-related issues — troubleshoot, resolve, and drive root-cause improvements
• Contribute to technical strategy — ADRs, RFCs, technical documentation, and knowledge sharing across teams
• Leverage AI tools and automation to accelerate development, reduce toil, and improve code quality

Your skills and experience:

• 5+ years of professional Golang development
• Expert-level understanding of Go concurrency patterns, interfaces, and idiomatic Go
• Deep knowledge of authorization models and systems (RBAC, ABAC, ReBAC, Zanzibar-style)
• Hands-on experience with policy engines (OPA/Rego, OpenFGA, or similar)
• Experience designing and operating sidecar-based authorization at scale
• Strong understanding of OAuth 2.0 / OIDC flows, token exchange, and identity federation (Keycloak or similar IdP)
• Experience with PostgreSQL and data modeling for access control
• Ability to design systems for high availability, low latency, and horizontal scalability
• Practical use of AI-assisted development tools (GitHub Copilot, Claude, Cursor, etc.
• Advanced Kubernetes experience (operators, CRDs, admission webhooks, troubleshooting at cluster level)
• Experience designing and maintaining CI/CD pipelines (GitHub Actions)
• Proficiency with ArgoCD for GitOps-based continuous delivery
• Experience authoring and managing Helm charts for complex deployments
• Infrastructure as code with Terraform/Terragrunt — including module design and state management
• Observability setup for authorization services (metrics, tracing, alerting)

Nice to Have

• Experience with Google Zanzibar-inspired systems (OpenFGA, SpiceDB, Authzed) in production
• Experience with service mesh (Istio/Envoy) and integrating authorization at the mesh layer
• Familiarity with MCP (Model Context Protocol) or/and agent-based architectures and their authorization challenges
• Background in platform engineering or developer experience
• Experience with security auditing, compliance standards, or regulated environments (banking/fintech)
• Experience designing multi-tenant authorization with delegation patterns
• Contributions to open-source authorization tooling
• Experience automating workflows with AI-powered tools or building internal developer tooling

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

______________________________________________________________________

Твої майбутні обов’язки: 

• Повний цикл володіння архітектурою платформи авторизації — від проєктування до підтримки в production
• Проєктування та реалізація sidecar-базованих механізмів авторизації та рушіїв застосування політик
• Визначення моделей авторизації (RBAC, ABAC, ReBAC) і трансформація бізнес-вимог у політики доступу
• Прийняття технічних рішень щодо інфраструктури авторизації — оцінка, вибір та інтеграція інструментів (OpenFGA, OPA, SpiceDB тощо)
• Проєктування потоків обміну токенами та делегування доступу (OAuth 2.0 OBO, Keycloak token exchange) для авторизації між сервісами
• Співпраця з платформеними, security- та product-командами для визначення політик контролю доступу й архітектурних стандартів
• Менторинг інших engineering-команд щодо безпечних патернів авторизації та найкращих практик інтеграції
• Підтримка CI/CD-пайплайнів та infrastructure as code для сервісів авторизації — забезпечення надійності, observability і швидкої доставки змін
• Участь у реагуванні на інциденти, пов’язані з авторизацією — пошук і усунення проблем та аналіз root cause
• Внесок у технічну стратегію — ADR, RFC, технічна документація та обмін знаннями між командами
• Використання AI-інструментів та автоматизації для прискорення розробки, зменшення рутини та покращення якості коду

Твій досвід та навички:

• 5+ років професійної розробки на Golang
• Експертне розуміння concurrency patterns, interfaces та idiomatic Go
• Глибокі знання моделей та систем авторизації (RBAC, ABAC, ReBAC, Zanzibar-style)
• Практичний досвід роботи з policy engines (OPA/Rego, OpenFGA або аналогічними)
• Досвід проєктування та експлуатації sidecar-based authorization у масштабованих системах
• Сильне розуміння OAuth 2.0 / OIDC flows, token exchange та identity federation (Keycloak або інший IdP)
• Досвід роботи з PostgreSQL та моделюванням даних для систем контролю доступу
• Вміння проєктувати системи з високою доступністю, низькою затримкою та горизонтальним масштабуванням
• Практичний досвід використання AI-assisted development tools (GitHub Copilot, Claude, Cursor тощо)
• Просунутий досвід роботи з Kubernetes (operators, CRDs, admission webhooks, troubleshooting на рівні кластера)
• Досвід створення та підтримки CI/CD-пайплайнів (GitHub Actions)
• Впевнене використання ArgoCD для GitOps-based continuous delivery
• Досвід написання та підтримки Helm charts для складних деплойментів
• Infrastructure as code з Terraform/Terragrunt — включно з дизайном модулів і керуванням state
• Налаштування observability для сервісів авторизації (метрики, tracing, alerting)

Буде плюсом:

• Досвід роботи з системами на основі Google Zanzibar (OpenFGA, SpiceDB, Authzed) у production
• Досвід роботи із service mesh (Istio/Envoy) та інтеграції авторизації на рівні mesh
• Знайомство з MCP (Model Context Protocol) та/або agent-based architectures і пов’язаними викликами авторизації
• Досвід у platform engineering або developer experience
• Досвід security auditing, роботи з compliance standards або регульованими середовищами (banking/fintech)
• Досвід проєктування multi-tenant authorization із delegation patterns
• Внесок у open-source інструменти авторизації
• Досвід автоматизації workflow за допомогою AI-powered tools або створення внутрішніх developer tools

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Your future responsibilities:

• Integrate security tools and practices into CI/CD pipelines (SAST, DAST, SCA, container scanning, etc)
• Implement security as a service in AWS and Kubernetes environments, enforce security policies across infrastructure and applications
• Implement integrations and perform DevOps tasks for authentication and authorization platforms, collaborate with Golang/Java developers
• Design, implement, and deploy scalable, reliable, and secure devops infrastructure
• Monitor and troubleshoot production systems to ensure optimal performance, low latency, and high availability. Implement and maintain monitoring, logging, and alerting systems
• Automate security checks and compliance validation in deployment workflows
• Own and maintain critical infrastructure and DevOps services end-to-end
• Contribute to technical documentation, security guidelines, and knowledge sharing
• Leverage AI tools and automation to accelerate development, troubleshooting, and security operations

Your skills and experience:

• Proficiency in managing and orchestrating containerized applications with Kubernetes (deployment, scaling, monitoring, security)
• Hands-on experience with Git, AWS, k8s, Vault, Helm, Prometheus, Grafana, PostgreSQL
• Experience with GitOps tools such as Argo CD, Flux, or similar
• Solid understanding of CI/CD pipeline implementation with integrated security scanning
• Knowledge of DevSecOps practices and shift-left security principles
• Experience with security scanning tools (Trivy, Snyk, SonarQube, Checkov, or similar)
• Experience with infrastructure-as-code tools (Terraform/Terragrunt)
• Understanding of container security best practices and image hardening
• Experience with secrets management solutions (HashiCorp Vault, AWS Secrets Manager, or similar)
• Strong problem-solving and troubleshooting abilities
• Solid understanding of Linux systems and networking fundamentals
• Proactive mindset with a sense of ownership and accountability

Nice to have

• Knowledge of OAuth 2.0, OpenID Connect, or similar authentication protocols
• Background in high-availability and secure system design
• Knowledge of network security, firewalls, and zero-trust architecture
• Experience automating security tasks with AI-powered tools or scripts
• Openness to using AI-assisted development tools

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)
  ______________________________________________________________
  Твої майбутні обов’язки: 
• Впровадження безпеки як сервісу в середовищах AWS і Kubernetes, забезпечення політик безпеки в інфраструктурі та застосунках
• Реалізація інтеграцій і виконання DevOps-задач для платформ автентифікації та авторизації, співпраця з розробниками Golang/Java
• Проєктування, впровадження та розгортання масштабованої, надійної й безпечної DevOps-інфраструктури
• Моніторинг і усунення несправностей у продакшн-системах для забезпечення оптимальної продуктивності, низької затримки та високої доступності; впровадження і підтримка систем моніторингу, логування та сповіщень
• Автоматизація перевірок безпеки та валідації відповідності у процесах розгортання
• Повна відповідальність за критичну інфраструктуру та DevOps-сервіси (end-to-end)
• Участь у створенні технічної документації, рекомендацій із безпеки та обміні знаннями
• Використання AI-інструментів і автоматизації для пришвидшення розробки, діагностики та операцій безпеки
• Твій досвід та навички:
• Впевнені навички керування та оркестрації контейнеризованих застосунків із Kubernetes (деплоймент, масштабування, моніторинг, безпека)
• Практичний досвід роботи з Git, AWS, k8s, Vault, Helm, Prometheus, Grafana, PostgreSQL
• Досвід роботи з GitOps-інструментами, такими як Argo CD, Flux або аналогами
• Ґрунтовне розуміння побудови CI/CD пайплайнів із вбудованим скануванням безпеки
• Знання практик DevSecOps і принципів shift-left security
• Досвід використання інструментів сканування безпеки (Trivy, Snyk, SonarQube, Checkov або аналогів)
• Досвід роботи з інструментами інфраструктури як коду (Terraform/Terragrunt)
• Розуміння найкращих практик безпеки контейнерів і харденінгу образів
• Досвід роботи з рішеннями для управління секретами (HashiCorp Vault, AWS Secrets Manager або аналогами)
• Сильні навички розв’язання проблем і діагностики
• Добре розуміння Linux-систем і основ мереж
• Проактивний підхід, почуття відповідальності та власності
• Буде плюсом:
• Знання OAuth 2.0, OpenID Connect або подібних протоколів автентифікації
• Досвід проєктування високодоступних і безпечних систем
• Знання мережевої безпеки, фаєрволів і архітектури zero-trust
• Досвід автоматизації завдань безпеки за допомогою AI-інструментів або скриптів
• Відкритість до використання інструментів розробки з підтримкою AI
• Пропонуємо те, що має значення саме для тебе: 
• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Your future responsibilities:

• Install, configure, patch, and maintain Oracle 19c databases on Linux platforms
• Manage backup and recovery policies using RMAN and ensure database high availability through Oracle Data Guard
• Monitor database health and performance, optimize SQL queries, and manage storage using Oracle ASM
• Participate in a 24/7 on-call rotation (one week per month)

Your skills and experience:

• Oracle Database: hands-on experience administering Oracle 19c databases
• High Availability & Disaster Recovery: proven experience with RMAN (backup and recovery) and Oracle Data Guard (configuration and administration)
• Operating Systems: strong proficiency in Linux, including command-line operations and shell scripting

Nice to have:

• Experience with storage management using Oracle ASM
• Experience working with Oracle Cloud Infrastructure (OCI)
• Experience designing and implementing database backup and recovery strategies
• Familiarity with database monitoring tools such as Zabbix or Prometheus

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

______________________________________________________________________

Твої майбутні обов’язки: 

• Встановлення, налаштування, оновлення (patching) та супровід баз даних Oracle 19c на платформі Linux
• Управління політиками резервного копіювання та відновлення за допомогою RMAN, а також забезпечення високої доступності баз даних із використанням Oracle Data Guard
• Моніторинг стану та продуктивності баз даних, оптимізація SQL-запитів і керування сховищем даних (Oracle ASM)
• Участь у 24/7 on-call чергуваннях: 1 тиждень на місяць

Твій досвід та навички:

• Oracle Database: практичний досвід адміністрування баз даних Oracle 19c
• Висока доступність та відновлення: підтверджений досвід роботи з RMAN (резервне копіювання та відновлення) і Oracle Data Guard (налаштування та адміністрування)
• Операційна система: впевнене володіння Linux (робота з командним рядком, написання shell-скриптів)

Буде перевагою:

• Досвід управління сховищами даних за допомогою Oracle ASM
• Досвід роботи з Oracle Cloud Infrastructure (OCI)
• Досвід розробки та впровадження стратегій резервного копіювання і відновлення баз даних
• Знання систем моніторингу баз даних (наприклад, Zabbix або Prometheus)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Welcome to King Group — a place where the best people from the IT and gambling industries meet to do amazing things together. We operate numerous projects in the iGaming sector in the markets of Ukraine and Tier 1, invest in venture startups.

We are looking for a Head of Business Development (B2B Platform) who will be responsible for acquiring new clients and scaling the partnerships function — from prospecting and closing deals to building long-term relationships with partners.

What you will do:

• Acquire new B2B partners (operators, affiliate teams, investors) interested in launching iGaming products in Tier 1 markets
• Manage the full sales cycle
• Build and manage a pipeline of potential clients
• Present the product as an end-to-end solution for launching and scaling brands
• Develop commercial proposals tailored to partners’ business models
• Lead negotiations at the C-level and close complex deals
• Analyze Tier 1 markets: competition, trends, regulatory and platform constraints
• Leverage client feedback and contribute to product development
• Build long-term partnerships and grow clients post-launch

What we are looking for:

• 3+ years of experience in B2B sales (iGaming, affiliate, fintech, or related regulated / high-risk industries)
• Experience selling complex products or solutions (platforms, white label, performance-based models)
• Understanding of Tier 1 market specifics
• Understanding of user acquisition and monetization models in iGaming
• Strong negotiation and deal-closing skills
• Ability to independently build a pipeline and achieve revenue targets
• English level: Upper-Intermediate or higher

Nice to have:

• Personal network within the iGaming or affiliate industry
• Experience working with White Label solutions in Tier 1 markets

What we offer:

• Work with a real product and have a direct impact on results
• Minimal bureaucracy — fast decision-making and support for strong ideas
• Influence on product and business outcomes, not just task execution
• Freedom in choosing approaches and tools
• Direct collaboration with the business and fast execution of initiatives
• A supportive, results-driven team
• Opportunities to learn and share expertise (mentorship, internships)
• Competitive compensation + full benefits package (health insurance, sports and meal compensation)
• 18 days of paid vacation + additional days off for important life events
• Comfortable office in the center of Kyiv
• Referral bonuses
• Relocation support

HR Manager | 24Play
 

24Play is a Ukrainian GameDev company developing and publishing mobile games since 2019. We’ve launched dozens of titles and reached 100M+ players worldwide. We also provide art, development, and full-cycle production services for global studios, partnering with Ubisoft, Papaya, SayGames, Estoty, Supersonic, and others.

We’re growing and looking for a hands-on HR Manager to join our Kyiv office near Beresteyska.

You’ll support a designated group of employees throughout their journey at 24Play, becoming their go-to person for HR matters. You’ll have ownership of day-to-day HR processes, support during your onboarding, and room to turn your ideas into improvements for our people.
 

What You’ll Do

• Support the employee lifecycle, including onboarding, adaptation, probation tracking and offboarding.
• Help employees navigate everyday HR questions, internal policies, vacation, sick leave, and time-off requests.
• Reinforce our company values through fair, consistent HR practices and clear internal communications.
• Develop and implement initiatives that improve employee experience, engagement, and HR processes.
• Analyze employee feedback and key HR metrics, prepare regular reports, and recommend improvements aligned with the company’s values and goals.
• Keep HR policies and process documentation clear, accessible, and up to date.
• Coordinate team events and recognition activities, including birthday and work anniversary celebrations.
   

What You’ll Bring

• At least 1 year of HR experience, including independently managing HR processes and supporting employee onboarding.
• Practical experience implementing HR initiatives, with examples of your ideas, actions, and results.
• Experience communicating company values and applying them in everyday interactions with employees.
• Strong organizational and communication skills, empathy, and the ability to handle sensitive conversations fairly and confidentially.
• Fluency in Ukrainian and English at B1+ level.
• Confidence using Google Workspace, MS Office, Slack, and similar workplace tools.
• Experience with employee grading systems would be a plus.
   

Why Join 24Play?

• Room to Make an Impact: Take responsibility for your area of HR, suggest improvements, and bring your ideas to life as the company grows.
• Professional Development: Build your expertise in HR processes, employee experience, and AI tools, with opportunities to discuss your individual development interests.
• Support at the Start: Receive guidance during onboarding to get familiar with our people, processes, and culture.
• Official Engagement and Reliable Payments: A gig contract with applicable taxes covered by the company. No payment delays since 24Play was founded.
• Time to Recharge: 24 days of paid vacation, unlimited sick leave, and no overtime required.
• Learning and Team Activities: Free English classes, board games, masterclasses, corporate events, and sports activities.
• Comfortable Workspace: A modern Kyiv office with a spacious lounge, a fully equipped kitchen, a sports zone, and complimentary spa facilities.
   

Working format: Full-time, office-based in Kyiv near Beresteyska.
 

Want to help shape the employee experience at 24Play? We’d love to hear from you — send us your CV!

We are looking for a Senior DevOps Engineer (Network Focus) with a strong hands-on engineering background to join an international product development team for a UK-based client in the RegTech sector. This is a great opportunity for an experienced professional who wants to work on cutting-edge, highly secure cloud network architectures in a fully remote, flexible environment.

Our client is a leader in financial compliance technology, building a cloud-native platform that helps businesses manage, analyze, and secure communication data across multiple channels.
 

What You'll Do:

• Support, maintain, and scale existing cloud infrastructure on Azure with a strong emphasis on network topology, reliability, and security.
• Design, configure, and manage complex Azure networking architectures (VNETs, ExpressRoute, VPN Gateways, Traffic Manager).
• Implement and maintain Infrastructure as Code using Terraform for both compute and advanced networking resources.
• Configure and maintain network security, application protection, and traffic management (including integration with F5 solutions).
• Build and support Kubernetes clusters with a deep focus on container networking (CNI), ingress/egress controllers, and secure cloud networking.
• Participate in the refactoring and modernization of infrastructure to meet strict financial compliance and network isolation standards.
• Configure, optimize, and support CI/CD pipelines for application delivery.
• Set up and maintain deep network monitoring, logging, and alerting systems (e.g., Azure Network Watcher).
• Troubleshoot complex infrastructure and routing issues, and participate in incident resolution.
• Collaborate closely with development teams to ensure smooth deployments and stable, secure environments.
   

Requirements:

• 3+ years of experience as a Senior DevOps with deep, hands-on experience in Azure.
• Advanced knowledge of networking concepts (VNET peering, firewalls, load balancing, routing protocols, DNS, ExpressRoute, VPNs).
• Proficiency in Infrastructure as Code tools, specifically Terraform, for provisioning network and cloud infrastructure.
• Proficiency in Windows and Linux OS.
• Strong understanding of cloud and network security architectures (Zero Trust, NSGs, WAF).
• Experience with containerization and their network integrations (Docker, Kubernetes, Azure Container Apps).
• Knowledge of CI/CD pipelines and automation tools (preferably Azure DevOps).
• Hands-on experience with monitoring network health and infrastructure (Azure Monitor, Network Watcher, etc.).
• Experience in cloud cost management and optimizing network traffic costs.
• Strong problem-solving skills and a proactive mindset in diagnosing complex network-related incidents.

• Strong communication and collaboration skills.

   

Nice to Have:

• Active Azure Networking Certifications (e.g., AZ-700: Designing and Implementing Microsoft Azure Networking Solutions) are highly desirable.
• Hands-on experience with F5 Networks (BIG-IP, LTM, APM, or Advanced WAF) would be a massive advantage.
• Experience with compliance frameworks (e.g., ISO 27001, SOC 2)
   

What We Offer:

• Fully remote work with a flexible schedule, aligned with the project manager.
• A friendly, professional team and a supportive atmosphere.
• Direct collaboration with an English-speaking UK client 
• 20 paid vacation days and 5 paid sick days per year.
• Company events and opportunities for professional growth.
   

If you're an experienced Senior Devops looking for a great product team where you can work on cutting-edge cloud solutions, collaborate with top professionals, and contribute to an innovative SaaS platform, we'd love to hear from you! 

We are currently looking for a Senior Voice AI Engineer, Evaluation and Reliability to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

Senior level, and we mean it. You would own the evidence that this system is safe to put in front of

patients, on your own judgement, and tell us when the answer is no. That isn't a job we can hand to

someone still learning what to measure.

You would not be building a voice stack. We use a third-party voice platform that already handles the

telephony, the speech recognition and synthesis, and the knobs for end-of-speech detection and

interruption. What it does not do is tell us whether any of that is working well enough for patients, and it

gives us no way to check that a change hasn't made things worse. That's the job.

So you'd own the conversation and the evidence about it: how the assistant behaves when a caller

interrupts, corrects themselves or won't answer; how fast the whole thing responds once a round trip to

our backend is in the loop; and the body of test cases we run before every change.

You need

• To have run a phone or voice assistant that took real calls from real users, and to be able to tell us what its response time was and how you measured it. Having built the audio pipeline yourself is fine but not the point — we care that you know what to measure and what good looks like.
• To have tuned a voice system rather than only shipped one: end-of-speech detection, barge-in, how long to wait before assuming the caller has finished. You'd be doing this against a vendor's settings rather than your own code, and their own documentation says clean barge-in can't be guaranteed on phone audio.
• To know what happens to speech recognition accuracy when the audio comes down a phone line instead of a good microphone, and to have measured it rather than read about it.
• A way of testing conversation changes that doesn't rely on listening to a few calls and hoping. This is the centre of the role. Whatever form it took — a replay harness, a scored scenario set, anything — we want to hear how it worked and where it let you down.
• Enough Python to build that harness and the tooling around it.
• We are considering candidates who work through Ukrainian FOP.

Nice to have

• Having worked against a closed voice platform, with the frustrations that brings, rather than only your own stack.
• Telephony background: SIP , WebRTC, Asterisk, Twilio or similar. Useful for knowing why calls sound the way they do, though you would not be running any of it.
• Work with health data, or any other field where getting it wrong has consequences.
• German, though we're not counting on it.

You don't need

• To speak German.
• To have built streaming audio infrastructure, a turn-taking system or a speech pipeline. The platform does that, and rebuilding it isn't on the table.
• To know PHP or anything about our existing backend. Another team builds the endpoints you'd call.
• To have trained a model from scratch.

We are currently looking for a Senior AI Platform and Model Operations Engineer to join a professional German-based product company team that designs innovative eHealth solutions for hospitals.

You will work on a stable healthcare product.

You'd own the models and the platform around them, serving every channel we put in front of a patient.

The phone assistant is first because it's already underway, but it isn't the point of the job. Next is a chat assistant in the patient portal that can answer questions and walk someone through booking an

appointment, and after that whatever channel comes along.

The thing you're actually building is one internal API that every channel calls, so that the rules about what a patient can do live in one place instead of being written three times, slightly differently. The phone assistant and the web chat are two front ends onto the same thing.

Alongside that: moving off the vendor. Right now we pay per minute for speech recognition and language models, and within about a year we want to be running them ourselves — because we're dealing with

patient data, and because we don't want a vendor swapping a model underneath us without telling us.

To be clear about scope: we mean serving open-weight models and adapting them to our domain. We don't mean training a model from scratch.

One thing we want to be direct about. We are not looking for someone to build what we've already decided on. We don't yet know whether running these models ourselves is the right call — we don't have an accuracy figure on real German phone audio, and we don't have a proper cost comparison. Your first job is to produce both, and if they say we should keep paying the vendor for another year, we need you to tell us that plainly. Someone who quietly builds the thing because we asked for it is worse than no hire at all. If being the person who says "the numbers don't support this" makes you uncomfortable, this isn't the job.

You need

• To have put a language model behind an API that more than one product called, and kept it running.
• Streaming responses, timeouts, retries, and errors that tell the caller something useful.
• To have run a speech recognition or language model in production on hardware you were responsible for. Not a notebook, not someone else's API.
• To be able to size and cost it: how many people one GPU will serve at once, what an hour of audio or a million tokens costs you, where it starts to fall over.
• Tool calling in production, and a clear view on where the boundary sits. The assistant will guide patients through booking, which means the model proposes an action and our code decides whether it's allowed. If you've built something where the model was effectively trusted to act, we'd want to talk about what you'd do differently.
• To have dealt with untrusted text reaching a model that can trigger actions. A chat box on a patient portal is a much easier thing to attack than a phone call, and someone will try.
• Experience grounding a model on your own content so it stops inventing things — and honesty about where that still fails.
• Experience fine-tuning or adapting an open-weight model, LoRA or PEFT or something equivalent, and the honesty to say whether it was worth the effort.
• A habit of being suspicious of your own benchmark numbers, especially the good ones.
• To understand that using patient conversations to train a model is a different legal question from using them to answer one. If that distinction is new to you, this role probably isn't the right fit.
• Python and Linux, containers, and a serving stack like vLLM or TGI.
• Enough experience to work without an ML team around you, and to tell a team lead something he'd rather not hear.
• We are considering candidates who work through Ukrainian FOP.

Nice to have

• Quantization, and a view on what it costs you in accuracy.
• Audio processing: sample rates, codecs, what a phone network does to a recording.
• GPU scheduling, Kubernetes.
• Having built something where the same assistant had to behave consistently across more than one channel.
• Having worked somewhere GDPR was taken seriously rather than mentioned occasionally.

You don't need

• To have built a voice assistant, or to know anything about telephony. That's the other role, and the phone channel is only one consumer of what you'd build.
• To speak German.
• To know PHP . You'd define what our backend needs to expose; another team builds it.

About Playtech                               

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. 

Read more about who we are and what we do here: www.playtechpeople.com  

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 
 

Ready to level up your career?

Our innovative BI unit is looking for a passionate Data Scientist to join the team. If you thrive on working with cutting-edge technologies and are eager to enhance our systems, we want to hear from you. Join us to drive impactful projects in a dynamic and forward-thinking environment.

Job Description

Your influential mission. You will...

• Develop production data science applications in Python, end to end.
• Design and develop new AI services from scratch.
• Maintain and enhance current data science pipelines in complex high-load applications.
• Collaborate closely with R&D and DevOps teams.
• Research, invent and adapt machine learning algorithms for dedicated business needs.
• Perform predictive and statistical modelling.
• Perform ad-hoc analyses as required.

Qualifications

Components for success. You...

• Bring a minimum of 4 years of experience as a Python developer (including familiarity with PyCharm, git, and debugging).
• Possess a minimum of 3 years of experience in predictive modeling, preferably within data science production services..
• Have at least 3 years of experience in tabular or time series data analysis in a data developer, or data scientist role.
• Write clean, maintainable, production-ready code, following best practices for testing, reliability, scalability, and code quality.
• Demonstrate proficiency in SQL for data manipulation and visualization.
• Are a strong team player, with excellent communication skills, capable of working collaboratively in a remote environment.
• Have a high level of English proficiency.
• Hold a Bachelor's degree in Engineering, Economics, Mathematics, Statistics, or similar.
   

You'll get extra points for...

• Knowledge of AWS or GCP.
• Master's degree in Engineering, Economics, Mathematics, Statistics, or similar.
• Having experience in direct communication with business.
   

Thrive in a culture that values...

• Engaged User Experiences - We develop personalized recommendations and churn mitigation strategies to keep users coming back for more.
• Data-Driven Decision Making -  We generate insightful reports to empower informed decisions across the organization.
• Cutting-Edge Technologies -  We're constantly exploring and integrating new technologies to enhance our capabilities.
• Responsible Development - We prioritize responsible user experiences through innovative solutions.

Additional information

BI Unit
We're a dynamic and innovative team of 30 developers, with expertise in data science, Python development, data engineering, front-end development, and DevOps. We're passionate about pushing boundaries and developing solutions that make a positive impact.

Join us and be a part of the future!
 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.