Jobs at Djinni

We're looking for a Senior Transformation Strategist to join a fast-growing AI company as the bridge between enterprise executives and an AI operations platform. You'll work directly with COOs, CFOs and operations leaders at major retail and CPG brands. Your job is to find and size the trapped value in their operational data, then turn it into a clear roadmap the platform delivers against. The role suits someone trained at a top-tier consulting firm who has owned real numbers in short, high-stakes cycles such as due diligence, value creation or portfolio operations. You'll combine executive advisory, commercial ownership and hands-on problem-solving, without a partner in the room. It's a rare chance to bring consulting-grade rigour into a product company and shape how AI changes enterprise retail operations.

Details:

• Schedule: Full time
• Location: Hybrid (London office + 3–4 days/week of travel to client sites) or remote in EU
• Start: ASAP
• Duration: Long-term
• English: Fluent

About the project:
The company is a freshly funded Series A startup of about 70 people building an AI operations platform for enterprise retail and CPG brands. Its AI agents work inside clients' operational workflows, automating decisions and unlocking value hidden in complex operational data. After building a strong customer base in Europe, the company is now expanding into the US market. The team combines AI engineering with deep commercial and operational know-how, and this role sits right where the two meet. The culture is fast-moving and builder-oriented, with short decision cycles and a real chance to shape strategy as the company scales.

You have:

• A top-tier consulting background (ideally McKinsey, BCG or Bain), with at least 2 years at Engagement Manager, Project Leader or Principal level
• At least 4 projects in the Retail or CPG domain
• A track record of owning a number (revenue, margin, cost or working capital) in short, high-stakes cycles such as due diligence, value creation or portfolio operations
• Proven commercial and sales skills, including authority-based selling to C-level executives (COOs, CFOs) without a partner present
• Strong executive communication and boardroom presence
• Strong business case modelling and the ability to structure messy data and do the maths live
• Willingness to travel to client sites 3–4 days a week

Nice to have:

• Experience with PE-backed portfolio operations
• Earlier hands-on years inside a retailer or grocer (category, trading, merchandising or supply chain, owning SKUs, suppliers or a P&L line) before moving into consulting
• A builder's streak: a product, startup or operating role you built outside of work
• Daily use of AI tools, with a view on why you pick particular models for particular tasks
• Background at firms like AlixPartners, Alvarez & Marsal, QuantumBlack, Palantir or Celonis

What to do:

• Work directly with customer executives to understand their operations and priorities
• Identify, size and prioritise the trapped value in clients' operational data and workflows
• Build business cases and turn opportunities into a clear, value-driven roadmap for the AI platform
• Own executive relationships and run commercial conversations, including selling to C-level leaders
• Lead short, high-stakes problem-solving cycles from diagnosis to recommendation to measurable impact
• Expand accounts by finding the next set of workflows to automate after the first wins
• Work with product and engineering teams so customer insights shape the platform roadmap
• Drive change management with client stakeholders so the solutions get adopted and keep delivering value
• Support the company's US expansion by building trusted relationships with new enterprise customers

If you are tired of patching up legacy code and want to build something from the ground up, this might be for you.

We are looking for an Embedded Architect to spearhead a complete technological shift. We are sunsetting our Embedded Linux setup and migrating the entire ecosystem to NXP microcontrollers running Zephyr OS. You will be working on this project in close collaboration with our client, a global leader in the home appliance industry.

This is a pure greenfield opportunity where you will write the new architectural blueprint, rewrite the core code from scratch, and strategically guide the porting process. It’s an ideal playground for someone who wants full technical ownership and knows how to push Zephyr to its limits.
 

Requirements
 

• Proven experience as a Software Architect.
• Full lifecycle experience: from Start of Development (SoD) to Start of Production (SoP), including familiarity with production-related topics.
• Strong knowledge of the arc42 framework.
• Expert knowledge of RTOS-based development (preferably Zephyr).
• C++ programming skills and experience in embedded software development.
• Deep embedded software know-how, including hands-on experience or solid understanding of the NXP RW610 wireless MCU.
• Practical experience using AI tools/technologies.
• Experience in connectivity and UI development.
• Expert skills in writing requirements and architectural documentation.
• Basic knowledge of security and encryption.
• iSAQB-F certification and one or more advanced training courses (ARCEVAL, SOFT, or IMPROVE) would be an advantage.
• Good command of English.
• Strong communication and collaboration skills.
   

Job responsibilities
 

• Architect robust and scalable software solutions for embedded systems within the LaundryCare domain
• Design and define the software architecture for M3uC (Microcontroller Unit)-based systems, ensuring modularity and maintainability.
• Develop comprehensive architecture documentation, including design specifications, interface definitions, and technical guidelines.
• Drive the implementation of core software components using C++ in an RTOS environment.
• Ensure adherence to architectural standards and quality gates throughout the software development lifecycle.
• Optimize software performance and resource utilization within embedded constraints.
• Conduct architectural reviews and provide constructive feedback to ensure design integrity and alignment with strategic goals.
• Troubleshoot and resolve complex technical issues related to software architecture and embedded system integration.

Who we are     

We are a Ukrainian multiproduct company for more than 500.000 clients from 120 countries.  

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers' experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.  
   

Product that needs your engagement     

Mobion is a cloud-based white-label platform for ride-hailing and corporate transport services. Launched in 2016 by Devart, it supports operators in 6+ countries and has handled over 20 million rides for 4M+ users and 500K drivers.  

Our ecosystem includes rider and driver apps, a real-time dispatch system, admin dashboards, and branded web portals — all backed by a secure, scalable Azure infrastructure. We offer both SaaS and franchise models to help partners grow fast across regions. 
 

Your future team of professionals     

You will lead and work closely with the Mobion Backend Team, currently consisting of four Backend Developers. In this role, you will combine hands-on engineering with technical leadership, helping the team make sound architectural decisions, improve engineering practices, and deliver reliable backend solutions. 

We value ownership, curiosity, collaboration, and open feedback. You will play a key role in mentoring developers, driving technical improvements, and creating an environment where the team can grow while solving real product and business challenges. 

Your future challenges and opportunities 

Opportunities 

• Lead the technical evolution of a business-critical backend platform used across multiple countries.  
• Shape backend architecture, engineering standards, and technical practices across the team.  
• Modernize a mature Node.js/TypeScript platform while continuing to deliver business value.  
• Mentor Backend Developers and introduce modern engineering practices, including AI-assisted development. 
   

Challenges 

• Balance continuous product delivery with gradual modernization of a complex production system.  
• Reduce technical debt and architectural coupling without disruptive rewrites.  
• Strengthen automated testing, observability, reliability, security, and CI/CD practices.  
• Lead technical change while aligning decisions across Product, QA, DevOps, Architecture, and Engineering teams. 
   

Impact you will make  

As Lead Backend Developer, you will take technical ownership of Mobion’s backend platform, combining hands-on development with architecture, engineering improvements, and team leadership. 

• Lead backend architecture and technical decision-making for the Mobion platform.  
• Combine hands-on Node.js/TypeScript development with technical leadership of the Backend Team.  
• Drive the gradual modernization of legacy components while maintaining platform stability and delivery speed.  
• Improve system performance, reliability, observability, automated testing, and CI/CD practices.  
• Mentor Backend Developers, support technical growth, and strengthen engineering standards across the team.  
• Collaborate with Product, QA, DevOps, and Software Architecture to turn business needs into scalable technical solutions. 
   

Skills we are looking for     

• 5+ years of hands-on backend product development experience with strong proficiency in Node.js and TypeScript.  
• 2+ years of experience as a Team Lead, combining hands-on development with team leadership 
• Strong experience with SQL and NoSQL databases, including PostgreSQL/MySQL and Redis.  
• Experience designing and evolving distributed systems, REST/WebSocket APIs, and event-driven integrations.  
• Experience modernizing legacy systems through incremental refactoring, automated testing, and CI/CD practices.  
• Solid experience with cloud-native production environments, including Azure, Kubernetes, observability, reliability, and application security.  
• Experience driving technical improvements across architecture, code quality, and engineering practices, combined with strong mentoring and leadership skills. 
• Experience or strong practical interest in AI-assisted engineering and spec-driven development.  
• Experience with mobility, logistics, or transportation products is a plus. 

Benefits you get 

• Maintain your work-life balance 

Manage your own working hours with our flexible schedule 

19 days of annual vacation granted on a pro-rata basis 

No overtimes required 

• Hybrid type of cooperation 

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world 

• Stay healthy 

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad. 

15 working days of sick leave per year — because your health is a priority. 

• Grow with us 

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker 

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills 

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team 

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team. 

• Stand with Ukraine! 

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help 

We are a perfect match if you share our values 

We are professionals in our field. 

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks. 

We know how to focus on the product, think big, and at the same time delve deep into the details. 

We create a calm and friendly atmosphere within the company. 

We value the freedom of open and transparent communications. 

Radical honesty is embedded in the foundation of our culture. 

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously. 

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation. 

Our Hiring Process 

• Recruitment Interview 
• Technical Interview 
• Case Interview 
• Offer Call 

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.  

The timeframe for feedback between interview stages may take up to 2 weeks. 

ABOUT THE COMPANY
 

We are a fast-growing iGaming company operating across Tier-1 and Tier-2 markets. Our SEO department is one of the key drivers of user acquisition, focused on building scalable organic growth through technical excellence, high-quality content, strategic link building, and innovative SEO approaches.

As we continue expanding our portfolio, we are looking for an experienced SEO Specialist who can take ownership of multiple projects, identify growth opportunities, and contribute directly to the long-term success of our brands.
 

ABOUT THE ROLE
 

We are looking for an SEO Specialist with hands-on experience in highly competitive niches such as betting, gambling, casino, or other gray-hat industries.

You will be responsible for developing and executing SEO strategies across multiple websites targeting Tier-1 and Tier-2 GEOs. This role combines Technical SEO, Content SEO, Link Building, competitor analysis, and performance optimization.

You will work closely with developer, content team, and link builders while having the opportunity to test new hypotheses, influence SEO strategy, and drive measurable business results.
 

GOALS FOR THE PROBATION PERIOD (FIRST 90 DAYS)
 

• Complete a full SEO audit of assigned projects and identify key growth opportunities;
• Analyze competitors and prepare actionable SEO recommendations;
• Build and implement SEO roadmaps for target GEOs;
• Improve technical SEO health and content performance across managed websites;
• Launch and optimize link-building activities aligned with project goals;
• Successfully contribute to website launches, audits, and content optimization initiatives.
   

WHAT YOU WILL DO
 

SEO Strategy & Analysis

• Develop and execute SEO strategies for websites targeting Tier-1 and Tier-2 markets;
• Conduct comprehensive competitor research and identify growth opportunities;
• Monitor rankings, traffic trends, and algorithm updates, adapting strategies when necessary;
• Analyze SEO performance and provide data-driven recommendations.
   

Technical SEO

• Launch and audit websites from an SEO perspective;
• Prepare technical requirements and tasks for developers;
• Conduct technical SEO audits and ensure timely implementation of recommendations;
• Identify and resolve crawling, indexing, rendering, and site performance issues.
   

Content SEO

• Perform keyword research and build semantic cores;
• Cluster keywords and define content structures;
• Analyze competitor content strategies;
• Prepare detailed content briefs for copywriters;
• Utilize AI-assisted content generation when appropriate;
• Review, edit, and quality-control published content.
   

Off-Page SEO & Link Building

• Audit backlink profiles of owned and competitor websites;
• Develop anchor strategies and link acquisition plans;
• Collaborate with outreach and link-building teams;
• Monitor backlink quality and identify new growth opportunities.
   

Domain & PBN Operations

• Evaluate expired and drop domains sourced by link builders;
• Participate in PBN launches and maintenance activities;
• Assess backlink quality, domain authority, and potential SEO value of acquired domains.
   

Experimentation & Optimization

• Test SEO hypotheses through A/B testing and controlled experiments;
• Analyze test results and scale successful initiatives;
• Track key SEO and business KPIs, including traffic, rankings, conversions, and revenue impact.
   

WHAT WE ARE LOOKING FOR

• 3+ years of hands-on SEO experience;
• Proven experience in betting, gambling, casino, or other highly competitive gray-hat niches;
• Strong understanding of search engine algorithms, ranking factors, and SEO best practices;
• Experience conducting competitor analysis and building SEO strategies based on data insights;
• Deep expertise in Technical SEO, Content Strategy, and Link Building;
• Proficiency with industry-standard tools including Ahrefs, SEMrush, Google Search Console, GA4, Screaming Frog, and similar platforms;
• Basic knowledge of HTML and CSS;
• Experience working with WordPress websites;
• Understanding of expired/drop domains and backlink profile evaluation;
• Experience collaborating with developers, copywriters, and outreach teams;
• Strong analytical mindset and problem-solving skills;
• Self-driven, organized, and eager to learn and experiment.
   

NICE TO HAVE

• Experience working with Tier-1 iGaming affiliate projects;
• Experience with PBN management and deployment;
• Familiarity with AI-powered SEO workflows and content automation;
• Knowledge of CRO (Conversion Rate Optimization);
• Experience with Python, SQL, or SEO automation tools;
• Understanding of large-scale affiliate SEO operations.
   

WHY JOIN US

• Competitive salary pegged to USD;
• Performance-based bonus system;
• Fully remote work environment;
• Flexible working hours;
• Paid vacation and sick leave;
• Opportunities for professional growth and career development;
• Work on competitive international markets and challenging SEO projects;
• Direct impact on business results and strategic initiatives;
• Fast decision-making processes and minimal bureaucracy;
• Supportive team with strong SEO expertise and knowledge sharing culture.
   

ADDITIONAL INFORMATION

If you feel that you may be missing some experience or skills listed above, we still encourage you to apply. We value potential, curiosity, and willingness to learn, and we will be happy to discuss your background during our conversation.

Description

About Project:

Comprised of the Company’s international business units and various direct-to-consumer streaming services, Media & Entertainment Distribution department aligns technology, media distribution and advertising sales into a single business segment to create and deliver personalized entertainment experiences to consumers around the world. 

GL team will be concentrated on building AdTech platform for our customer.

About Company:

Leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. 

Requirements:

• Readiness to work till 12 AM Kyiv time, 11 PM Poland time
• 4+ years of developing and bolstering automated QA systems and associated test strategies;
• Experience working with business-critical customer-facing applications (user interfaces, APIs, and back-end services);
• Excellent communication skills with emphasis on writing detail-oriented documents and communications;
• Strong understanding of object-oriented programming concepts;
• Strong understanding of web UI and services automation testing;
• Strong experience with Python, BDD (behave);
• Knowledge in AWS, CI/CD;
• Experience with AQA reporting tools;
• Strong experience with web application testing tools (Selenium), API testing;
• Deal well with ambiguous/undefined problems. Ability to think abstractly. 
• A proactive approach to tasks.
   

Job responsibilities

• Responsible for designing and implementing build and test infrastructure, creating and enforcing. good engineering practices, and evaluating product quality for various external and/or internal products.
• Conduct research and create Proof of Concepts on new testing technologies/tools/concepts.
• Collecting TA metrics, statistics and reports.
• Design test strategies by analyzing and dissecting complex heavily integrated software systems.
• Develop and contribute to the automated testing efforts for the QA team.
• Design and build scalable, maintainable, and flexible automation test framework.
• Investigate the root cause of issues to assist with finding the most comprehensive and robust solutions.
• Collaborate closely with product, project, and development teams to identify and resolve technical, business, and process-related issues.

Boosty Labs is a premier blockchain development company with broad technical expertise and over 150 highly skilled developers and strategists on the team. Founded in 2017, Boosty Labs has successfully completed 250+ projects and collaborated with numerous industry giants, including Ledger, Consensys, Coinbase, Samsung, MoonPay, and Storj.

We are seeking a Middle Project Manager to oversee the planning, execution, and delivery of Web3 projects. The ideal candidate will have a proven track record in managing technology projects, particularly in the blockchain or Web3 domain. This role requires a balanced mix of technical understanding and exceptional soft skills to manage teams and communicate with stakeholders effectively.

Requirements:
 

•  2-4 years of experience in project management, preferably in the blockchain/Web3 space or software development.
• Deep understanding of Web3 technologies, blockchain principles, and decentralized applications will be a plus.
• Exceptional communication, negotiation, and leadership skills are critical for this role.
• The ability to manage diverse teams, resolve conflicts, and foster a positive work environment is paramount.
• Strong analytical and problem-solving abilities, with a focus on proactive decision-making.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to set up and execute Agile practices
•  A strong commitment to understanding and addressing client needs, ensuring a high level of client satisfaction.

•  Upper-Intermediate English; additional languages are a plus.

   

  Responsibilities:
   

• Run several projects simultaneously                 
• Lead distant cross-functional teams, fostering collaboration and ensuring that all team members are aligned with project goals.
• Set up  and manage clients' expectations , providing minutes of meetings via email or Slack, regular status updates and weekly calls, reporting tools
• Identify potential risks and develop mitigation strategies to ensure project success.
• Define and control project scope, budget  and timeline during SDLC
• Utilizing Agile practiсes on the project and making sure that the team is following them
• Oversee the testing and quality assurance processes to ensure that deliverables meet the highest standards.
• Monitor customer satisfaction; surface growth opportunities and follow-ups. Perform people-management basics: feedback, motivation, conflict resolution.

What we offer: 

• Flexible working format (remote, office, or mix)
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement
• Free English classes
• Psychologist consultations

Recruitment process: Recruitment interview - Technical interview 

• Project Description:

  Looking for new members of Finance Partners team with excellent analytical skills and profound knowledge of all MS Office programs.

   

• Responsibilities:

  • Budgeting, forecasting, reporting by profit/cost centers on a regular basis
  • Analyzing the deviations, investigating the reasons for the latter, providing meaningful comments
  • Preparation of financial/statistical/analytical models and presenting them to stakeholders
  • Ad-hoc financial analysis (what-if analysis; FX, tax, market risk impact analysis etc)
  • Consulting stakeholders on financial questions
  • Constant support of internal systems with financial data

   

• Mandatory Skills Description:

  • Bachelor+ degree in Economics, Banking, Finance or related science
  • 2+ years of experience in Finance, Controlling preferably in an international company
  • Excellent communication skills
  • Advanced MS Office user (especially Excel and PowerPoint)
  • Attention to details, strong analytical and problem-solving skills
  • Strong Excel skills

   

• Nice-to-Have Skills Description:

  - Ability to work without supervision, under pressure of deadlines in a dynamic environment
   - Big4 experience will be a plus
   - VBA will be a plus

   

• Languages:
  • English: B2 Upper Intermediate
  • Ukrainian: C2 Proficient

Department/Project Description

GlobalLogic takes an opportunity to partner with a leading global threat intelligence platform to design and deliver an enterprise-scale, Human-in-the-Loop (HITL) AI agent platform. The initiative centers on accelerating expert analyst decision-making by augmenting high-complexity threat intelligence workflows with cutting-edge generative and agentic AI systems.


Job Description

Essential qualifications

• MSc or PhD in NLP, information retrieval or machine learning with publications, or equivalent industry research experience.
• 5+ years of applied ML, with models in production use.
• Deep experience fine-tuning transformer encoders with PyTorch and Hugging Face.
• Multi-label and imbalanced classification, probability calibration and threshold optimization.
• Learning from user feedback: learning-to-rank, active learning, bandit/exploration methods or counterfactual evaluation.
• Rigorous experiment design and statistical analysis.

Desirable qualifications

• ModernBERT or other long-context encoder models.
• Multi-stage ranking or recommender systems.
• LLM post-training (SFT, LoRA, DPO), reward or judge models, and reranker or embedding fine-tuning.
• Vertex AI Training and Pipelines.
• Experience in security, threat intelligence or fraud.

Job Responsibilities

Key responsibilities

• Fine-tune, evaluate and calibrate ModernBERT for multi-label alert classification and high-recall shortlisting.
• Design the two-stage triage cascade: model thresholds, the hand-off to the LLM, and how each stage is measured.
• Convert analyst feedback into training data through label cleaning, active learning and defined retraining criteria.
• Correct for selection bias through exploration sampling of rejected alerts and counterfactual evaluation.
• Design the dynamic few-shot strategy:
  how decision points are represented
  how examples are selected
  how conflicting or stale human decisions are handled.
• Define the feedback and reward schema with the Lead Agent Engineer.
• Set offline and online evaluation, and review retrained models before production promotion.

Statok is a Cyprus-based regulated brokerage firm specializing in providing access to the US Equities markets. In partnership with best-in-class brokers and fintech companies, we are building a modern, robust trading infrastructure to accommodate high-volume professional clients, both institutional and individual.

We are looking for a Brokerage Specialist based in Larnaca, Cyprus (onsite).

Responsibilities

• Serve as the primary point of contact for clients, assisting them with inquiries related to their accounts, transactions, and brokerage services.

• Provide detailed information and support regarding investment products, trade execution, and account maintenance.

• Address and resolve client issues promptly and professionally, escalating complex cases to appropriate departments if necessary.

• Monitor client positions and account statuses, including uploading client fund values to the web interface. Coordinate with the Operations and Trading departments on client account and transaction issues.

• Oversee and maintain the performance of trading software.

• Receive and transmit client trading orders through trading platforms (applicable only to candidates with a CySEC certificate and based in Cyprus).

• Communicate with external service vendors regarding trading and brokerage matters.

• Troubleshoot emergency cases with external vendors.

• Monitor and assess client risk limits based on the provided methodology.

• Receive and properly record client orders in relation to one or more financial instruments.

• Execute client orders in accordance with order parameters (price, quantity, etc.) determined by the client.

• Ensure adequacy of client funds and perform necessary checks before transmitting client orders for execution.

• Follow order handling policy at all times.

• Follow order execution policy at all times.

Requirements

• Experience in any kind of tech support, preferably in CIFs.

• Experience working with a ticketing system; Jira Service Management will be an advantage.

• Good to have experience in the banking or finance sector.

• English - Upper-Intermediate, Ukrainian - Native.

Nice to have

• CySEC certificate will be an advantage. You may also obtain the certificate during the 6-month probation period.

• Ability to work under pressure.

• Willingness to learn and research information.

What We Offer

• Care from Day One — medical insurance from your first day, including dental care, massage, and professional psychological support.

• Work-Life Balance — 25 days of paid vacation + 30 days of paid sick leave.

• Investment in Your Energy — partial reimbursement for sports and fitness activities.

• Modern Workspaces with full power-backup infrastructure in Larnaca, Cyprus.

• Island Relaxation — up to 14 days per year at the company villa in Cyprus.

Join the Statok team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!

Statok is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted. Thank you for considering Statok as your next career move!!

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy).
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+) / French (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

Requirements:
- 1+ year of experience in Payments, Gaming, Fintech, or related industries
- Basic understanding of payment systems, payment providers, and transaction flows
- Familiarity with AML, KYC, and fraud prevention principles
- Experience processing withdrawals and handling payment operations
- Strong attention to detail and ability to follow procedures consistently
- Analytical mindset with the ability to identify irregularities and suspicious behavior
- Good communication and teamwork skills
- Ability to work under pressure in a high-volume environment
- Experience working in shift-based or 24/7 operations is a plus
- English level: Upper-Intermediate or higher.

Responsibilities:
- Process customer withdrawals accurately and within SLA timelines
- Monitor payment queues and ensure timely transaction handling
- Verify transactions according to internal procedures and compliance requirements
- Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
- Work closely with Risk, Anti-Fraud, Support, and Payments teams
- Handle high-volume transaction workflows efficiently
- Maintain high standards of accuracy and operational quality
- Report recurring issues and suggest process improvements
- Follow AML, KYC, and fraud prevention procedures
- Adapt quickly to changing priorities and operational demands.

We offer:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

GlobalLogic takes an opportunity to partner with a leading global threat intelligence platform to design and deliver an enterprise-scale, Human-in-the-Loop (HITL) AI agent platform. The initiative centers on accelerating expert analyst decision-making by augmenting high-complexity threat intelligence workflows with cutting-edge generative and agentic AI systems.


ONLY FOR CANDIDATES LOCATED IN POLAND, ROMANIA, OR UKRAINE


Job Description

Essential qualifications

• 7+ years of software engineering, including 2+ years building LLM applications in production.
• Production agent systems built with LangGraph, Google ADK / Vertex AI Agent Engine or custom orchestration.
• Hands-on MCP experience, especially the client side: tool routing, authentication and transports (HTTP/SSE).
• Expert asynchronous Python and strong distributed-system design.
• Has taken agents from prototype to production and measured their quality with real users.

Desirable qualifications

• A deep-research or multi-step retrieval agent built and shipped.
• A2A protocol, OpenTelemetry tracing for LLM systems, and GCP (Cloud Run, Pub/Sub, BigQuery).
• Previous technical lead of a team of 4–8 engineers.

Job Responsibilities

Key responsibilities

• Design and build the Shared Foundation:
  agent runtime and orchestration
  MCP client and tool layer
  state and memory
  tracing
  evaluation hooks.
• Instrument every agent decision point (situation, options, choice and later human reward) as the basis for feedback learning.
• Build the deep research agents: planning, iterative search across internal and external sources, synthesis, citation grounding and context management.
• Set engineering standards, lead code review and mentor the team.
• Work with the Solution Architect on security, multi-tenancy and enterprise integration.

The Bit Spilka Charitable Foundation is looking for a SMM Specialist  to help tell the story of our work and grow our presence across social media and digital platforms.

This role blends writing, social media, visual content, human stories, and project outcomes. We're looking for someone who doesn't just produce posts, but knows how to find meaning, spot a strong story, and turn the foundation's work into communication that feels clear, alive, and valuable to our audience.

 

Responsibilities:

• Manage and grow the foundation’s social media channels: Instagram, Facebook, LinkedIn, Telegram, and other relevant platforms;
• Create monthly content plans and organize content publishing across different platforms;
• Develop new content formats and rubrics to increase audience engagement;
• Create content from idea to publication: concepts, copy, visuals, short videos, and final publishing;
• Write content for social media: posts, Stories, short video scripts, and storytelling materials;
• Collect information about the foundation’s projects and turn it into engaging social media content;
• Create photo and video content, including shooting and editing short-form videos (Reels, Stories, Shorts);
• Adapt content for different platforms and audiences;
• Work with Canva, Figma, Photoshop, or similar tools to create visual materials;
• Use AI tools to improve content creation processes: generate ideas, create drafts, improve texts, develop visual concepts, and optimize workflows;
• Analyze social media performance, track content results, and provide recommendations for improvement;
• Follow social media trends and identify new opportunities for content growth.

Requirements:

• 3+ years of experience in SMM, Content Creation, Digital Marketing, or similar roles;
• Experience independently managing social media channels;
• Strong copywriting skills in Ukrainian;
• Strong storytelling skills and ability to turn ideas and information into engaging content;
• Experience creating content from concept to final publication;
• Hands-on experience with Instagram, Facebook, LinkedIn, and Telegram;
• Experience creating short-form video content (Reels, TikTok, Shorts);
• Basic photo and video editing skills;
• Experience working with Canva, Figma, Photoshop, or similar tools;
• Understanding of social media analytics and ability to evaluate content performance;
• Practical experience using AI tools for content creation (ChatGPT, Midjourney, Runway, Claude, or similar);
• English proficiency at Intermediate level or above;
• Ability to work independently, manage multiple tasks, and take ownership of content projects;
• Preferred location Lviv.

Nice to have:

• Experience working with charitable, social, or nonprofit projects;
• Experience creating fundraising or impact-driven content;
• Experience working with international audiences;
• Experience with Meta Ads;
• Experience collaborating with influencers;
• Willingness to travel for content gathering.

Hiring process:
• Intro call with a Recruiter  - Technical Interview - Сollection of recommendations - Offer. 

Why join Bitmedia Labs?
We care about what we build – and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine – delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you – send your CV and join us.
Let’s foster the world together!
 

Job Description
Implement the platform capabilities that enable disparate data sources to be combined, virtualized, standardized, and exposed through a consistent access model without requiring extensive physical consolidation.

Experience with technologies and platforms such as

• Microsoft Fabric, OneLake, Synapse, Azure Data Lake, Purview
• BigQuery, BigLake, Dataplex
• Athena, Redshift Spectrum, Lake Formation, Glue
• Data virtualization, federated query, semantic layer, or data fabric platforms
• Strong Python

Job Responsibilities

• Implementing data virtualization and federation capabilities
• Building federated query services
• Developing semantic and abstraction layers
• Creating reusable APIs and access services
• Performance tuning, scalability, reliability, and operational support
• Contributing to platform design and technology decisions through hands-on expertise

Department/Project Description
Build the core data engineering capability that enables WPP Open applications, AI agents, analytics products, and business workflows to securely discover, access, combine, govern, and activate data across enterprise systems, client environments, media platforms, and third-party providers.

We are seeking four senior engineering specialists who will be responsible for implementation and delivery of key platform capabilities. While architecture leadership is provided by the platform architecture team, these hires are expected to bring deep expertise, contribute to solution design, challenge assumptions, and guide implementation decisions based on industry experience.

Performa is an international HR agency connecting top talent with ambitious companies across iGaming, IT, and Marketing. We help businesses build strong teams and professionals find opportunities where their expertise can make a real impact.

For our client, we are looking for an experienced Operations & Marketing Lead (B2B) to take ownership of B2B demand generation, marketing operations, and go-to-market execution.

Our client is an innovative technology company developing an all-in-one SEO infrastructure management platform for iGaming operators. The platform combines real-time keyword ranking tracking, domain and redirect automation, ban detection, and instant website and satellite building into a single operational environment.

As the company scales its go-to-market activities, this is an opportunity for a hands-on marketing professional to build a predictable B2B pipeline and directly contribute to business growth.

About the Role

As Operations & Marketing Lead, you will take ownership of the end-to-end B2B marketing pipeline, from identifying potential clients and generating qualified demo calls to lead nurturing, CRM management, and performance reporting.

This is a highly hands-on role that combines strategic thinking with practical execution. You will build marketing processes, develop acquisition channels, strengthen the company's market positioning, and ensure effective coordination between Product, Development, and Sales.

You will work closely with the founders and technical teams, translating complex product capabilities into clear messaging that resonates with iGaming operators.

What You'll Be Responsible For

B2B Pipeline & Lead Generation

• Build and manage the end-to-end B2B lead generation pipeline, targeting iGaming operators and relevant decision-makers.
• Develop and execute inbound and outbound marketing initiatives to consistently generate qualified leads and demo calls.
• Identify target accounts, develop outreach approaches, and support lead nurturing throughout the sales funnel.

• Monitor conversion rates and optimize acquisition activities to improve pipeline performance.

   

CRM & Marketing Operations

• Own CRM setup, maintenance, segmentation, automation, and reporting.
• Build structured lead management workflows to ensure accurate tracking and timely follow-ups.
• Maintain CRM data quality and visibility across the marketing and sales funnel.

• Identify opportunities to automate repetitive processes and improve operational efficiency.

   

LinkedIn Strategy & Outreach

• Develop and execute the company's LinkedIn strategy, combining organic content and targeted outbound activities.
• Strengthen the company presence and support founder and team visibility on LinkedIn.
• Build targeted outreach campaigns focused on relevant B2B decision-makers.

• Track LinkedIn engagement, lead generation, and meeting conversion performance.

   

PR, Brand Positioning & Thought Leadership

• Develop and execute PR initiatives to strengthen the company's positioning within the iGaming SEO market.
• Build relationships with relevant industry media, communities, and professional networks.
• Coordinate thought-leadership content and initiatives that demonstrate the company's expertise.

• Ensure consistent product messaging and brand communication across marketing channels.

   

Cross-Functional Coordination

• Act as the operational link between Product, Development, Marketing, and Sales.
• Translate technical product capabilities into clear, commercially relevant messaging.
• Collect market feedback and communicate customer needs and insights to product teams.
• Support Sales with relevant materials, product information, and messaging.

• Coordinate cross-functional activities to keep marketing initiatives aligned with business priorities.

   

Performance Tracking & Reporting

• Track marketing funnel performance, lead quality, conversion rates, and channel effectiveness.
• Build clear reporting processes and dashboards to evaluate marketing activities.
• Identify bottlenecks and improvement opportunities across the acquisition funnel.

• Provide management with actionable insights and performance updates.

   

What We're Looking For

• Proven hands-on experience in B2B marketing, with direct responsibility for building and managing lead generation pipelines.
• Demonstrated success in generating qualified leads and demo calls and moving prospects through the sales funnel.
• Strong practical experience with CRM platforms, marketing automation, lead segmentation, and performance reporting.
• Experience developing and executing LinkedIn organic marketing and outbound outreach strategies.
• Practical experience with PR, brand positioning, and thought-leadership initiatives.
• Ability to independently plan, launch, manage, and optimize marketing activities without relying on a large team.
• Strong operational and analytical skills, with a structured and results-oriented approach.
• Experience collaborating with Product, Development, and Sales teams.
• Ability to understand technical products and communicate their value to a B2B audience.

• Excellent written English and Ukrainian communication skills.

   

Nice to Have

• Previous experience in B2B iGaming marketing, particularly working with casino operators or related technology providers.
• Experience marketing SaaS platforms, SEO technology, or other technical B2B products.
• Hands-on experience with SEO tools such as Semrush, Ahrefs, Google Search Console, or similar platforms.
• Understanding of SEO infrastructure, including domains, redirects, satellite websites, indexing, and ban detection.

• Familiarity with the iGaming operator ecosystem and relevant industry communities.

   

The Company Offers

• Competitive compensation, depending on experience.
• Remote-friendly working environment.
• Opportunity to build and own the company's B2B marketing and go-to-market processes.
• Direct collaboration with founders, Product, and Engineering teams.
• High level of autonomy and ownership over marketing initiatives.
• Opportunity to work with a specialized SEO technology platform in the fast-growing iGaming industry.
• A dynamic environment with short decision-making cycles and a strong focus on execution and measurable results.