Jobs at Djinni

Project Description:

Our Client is undertaking the most significant digital transformation in its history, with the delivery of a consistent, integrated SAP S/4HANA-based ecosystem and associated technology stack across markets as a cornerstone.

We are looking for Testers – Process and Product Test Support with a background in the fashion industry. They will be the Point of Contact for testing support to the Process Teams and Product Teams. They will support writing test cases with Process Experts and perform dry runs and System Integration Testing (SIT) execution. The engagement starts with Assortment Planning (Impact Analytics) in Q4 2026. Based on the results, it will be extended to a wider scope.

Responsibilities:

* Write Test Cases with the support and mentoring of Process Experts, based on the process documentation and the agreed macro test scenarios.

* Each Test Case has steps, expected results and test data needs.

* Support Test Case Validation with the Process Teams.

* Help the Product Teams prepare and run the functional Dry Runs before SIT.

* Log defects and retest fixes.

* Prepare test sets and test data needs with the Process Teams.

* Execute SIT Test Cases and record results and evidence.

* Log defects, follow them up with the delivery teams and retest.

* Be the first contact for testing questions from the Process Teams and Product Teams.

* Report progress, defects and blockers to the C&A Test Managers.

* Sign-Off stays with the Process Teams (SIT) and the Product Teams (Dry Runs).

Mandatory Skills Description:

* 5+ years of functional and E2E testing on ERP or retail transformation programs.

* Experience testing and writing Test Cases for the fashion industry, ideally in assortment planning, buying, or merchandising.

* Writes clear Test Cases from process documentation, with steps, expected results and test data.

* Has executed SIT and worked closely with Business Users and Process Owners.

* Defect management in Jira or a similar tool for ticketing and project management.

* Clear Communication: Explains test results and defects in plain words to Business Users and Process Experts.

* Collaboration: Works side by side with the Process Teams and Product Teams, and report to the Client's Test Managers.

* Structure and Accuracy: Writes clear Test Cases and keeps test evidence complete.

* Ownership: Acts as the first Point of Contact and follows each defect through to retest.

Nice-to-Have Skills Description:

* Experience with SAP Cloud ALM (Application Lifecycle Management)

* SAP S/4HANA testing experience.

* Experience with TestRail (test and defect management)

* Experience with Signavio (process models)

* ISTQB Foundation certification.

Languages:

English: B2 Upper Intermediate

What You'll Do

Technical Support & Troubleshooting

• Investigate and resolve technical support requests, from basic configuration issues to complex technical incidents (Tier 1–3).
• Troubleshoot Linux-based servers, applications, and services.
• Analyze application logs, system errors, and backend processes to identify root causes.
• Diagnose networking issues involving TCP/IP, DNS, HTTP/HTTPS, and connectivity.
• Assist customers with installation, configuration, upgrades, and maintenance.
• Escalate complex product issues to development teams and collaborate on solutions.
• Document technical issues, solutions, and troubleshooting procedures.

Solution Engineering & Customer Onboarding

• Support new customers during technical onboarding, deployment, and initial configuration.
• Deliver technical product demonstrations and explain product capabilities.
• Understand customer requirements and recommend suitable technical configurations.
• Assist with technical questions during product evaluations and proof-of-concept projects.
• Work with customers and internal teams to ensure successful product adoption.

What We're Looking For

Must-Have Requirements

• 2+ years of experience in Technical Support, Application Support, System Administration, or a similar technical role.
• Practical experience with Linux systems, including command-line operations, services, logs, and troubleshooting.
• Good understanding of networking fundamentals: TCP/IP, DNS, HTTP/HTTPS, ports, and firewalls.
• Experience troubleshooting web applications and investigating technical issues.
• Ability to analyze logs, identify root causes, and solve problems independently.
• Good written and spoken English (B2 level or higher), including the ability to communicate with international customers.
• Strong analytical thinking, attention to detail, and a proactive approach to problem-solving.
• Willingness to learn new technologies and develop customer-facing technical skills.

Nice-to-Have Skills

• Experience with cybersecurity platforms, enterprise software, or SaaS products.
• Familiarity with Docker, virtual machines, or cloud environments.
• Basic understanding of databases, SQL, or REST APIs.
• Experience using tools such as Postman, curl, Wireshark, or similar debugging utilities.
• Knowledge of server security, performance monitoring, and system optimization.
• Previous experience with technical onboarding, customer demonstrations, or pre-sales engineering.
• Familiarity with ticketing systems such as Jira or Zendesk.
• Basic scripting knowledge (Bash or Python).

Our client is seeking a Senior Design Technology Leader to architect and scale an AI-native design and development ecosystem.

This is not a traditional Head of Design role, nor a sandbox for isolated AI experimentation. The core mission is structural: re-engineering the end-to-end product lifecycle so multi-disciplinary teams can move seamlessly from concept to production-ready software at unprecedented speed.

The client has already moved past initial tool testing. They now require a systemic operator who has successfully built, deployed, and scaled production-grade AI workflows, design systems, and cross-functional operating models in real-world environments.

Key Responsibilities

• Systemic Workflow Architecture: Architect and roll out end-to-end, AI-first workflows that unify product design, design systems, and frontend engineering.
• Accelerated Time-to-Production: Compress cycles from initial ideation to validated prototypes, component integration, and production code.
• Bridge Design & Code: Connect Figma/design artifacts directly to production codebases using token-based architecture and component libraries.
• Tooling Evaluation & Integration: Assess emerging AI technologies through a pragmatic lens, filtering hype to integrate tools with high production value.
• Organizational Enablement: Drive cross-functional change management, establishing guardrails and coaching designers and engineers on scalable AI workflows.

• Metrics & Optimization: Track and optimize core KPIs across delivery velocity, iteration friction, and code maintainability.

   

What We’re Looking For

• Proven Production Track Record: Demonstrated experience embedding AI-native systems into active design and software engineering pipelines.
• Hybrid Technical Depth: Strong command of design systems, modern frontend architecture, and the mechanics of design-to-code translation.
• Product & Systems Thinking: Ability to look beyond individual tools and optimize the holistic software delivery lifecycle.
• Pragmatic AI Literacy: Clear distinction between flashy tech demos and production-ready AI capabilities.
• Change Leadership: Hands-on experience driving adoption across design, product, and engineering organizations.

• Communication: Business-fluent written and spoken English.

   

Key Evaluation Criteria (What Matters Most)

The client values concrete proof of deployment over theoretical knowledge. Be prepared to share case studies demonstrating:

1. Before/After Architecture: Baseline workflow vs. the AI-native state you engineered.
2. Infrastructure Built: Specific AI models, internal agentic tools, plugins, or design tokens introduced.
3. Production Integration: How design artifacts dynamically connected to real codebases.
4. Adoption & Scale: Organization-wide adoption rates among engineers and designers.

5. Measurable ROI: Quantifiable impact on iteration cycles and time-to-market.

    

Nice to Have

• Background as a Design Engineer, Design Technologist, or Product Engineer.
• Hands-on experience building custom AI tools, agents, or plugins for internal dev/design teams.

• Mastery of modern AI coding assistants, generative UI tools, and token-based design systems.

   

What Success Looks Like

Success in this role means fundamentally altering how products are shipped. You will eliminate manual handoffs, establish reliable design-to-code connectivity, and establish a repeatable, high-velocity operational model that turns AI into a core competitive advantage.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

We're launching a partnership with one of Europe's fastest-growing hospitality brands, and we're looking for an English-speaking Customer Support Representative to help deliver an outstanding guest experience. In this role, you'll become one of the first agents supporting the project, helping guests with bookings, accommodation access, and other travel-related inquiries while contributing to the successful launch and growth of the support team.

Your future responsibilities include:

• Support guests via inbound calls, OTA platforms (Booking.com, Airbnb), emails, chats, and WhatsApp.
• Assist customers with booking, accommodation access, and reservation-related inquiries.
• Deliver a warm, guest-first experience following hospitality best practices.
• Escalate critical cases such as refunds, legal issues, or negative review risks to the appropriate team.
• Document interactions and work with the client's internal support tools.
• Collaborate closely with teammates to ensure a seamless customer experience.

Working hours (EET time zone):

• Morning: 07:00 - 15:00
• Day: 11:00 - 19:00
• Evening: 15:00 - 23:00
• Late Evening: 19:00 - 03:00
• Night: 23:00 - 07:00

Needed experience & skills:

• English — B2+/C1.
• At least 1 year of experience in Customer Support or Hospitality.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and the ability to make decisions independently.
• Ability to multitask and stay calm under pressure.
• Comfortable working in a fast-changing environment.

Nice to have skills:

• Experience in Hospitality, Travel, OTA, Hotel, or Property Management.
• Strong team player with a collaborative mindset.
• Previous experience working with international customers.

Our Recruitment process:

• Intro call with Recruiter (30 min)
• Test Assignment
• Interview with Hiring Manager (60 min)
• Final call with the client (30 min)

Work with EverHelp is about:

• Opportunity to join an international team and work with global products;
• Fully remote work opportunities depending on your location;
• Career growth opportunities within Customer Support operations;
• 20+ vacation days and 10 sick leaves;
• Internal learning opportunities, professional communities, and knowledge sharing;
• Dynamic environment where you can directly influence processes in a growing support team.

Role Overview

We are looking for a Senior Email Marketing Manager to own our newsletter portfolio, driving engagement, retention, deliverability, and revenue.

You will manage 7–10 newsletters, working closely with writers and designers to optimize content, subscriber experience, and commercial performance. This is an individual contributor role with the opportunity to build and lead a team as the portfolio grows.

Key Responsibilities

• Own the strategy, publishing, and optimization of multiple newsletters.
• Improve key performance metrics, including open rate, CTR, subscriber retention, and revenue.
• Optimize subject lines, content, layouts, CTAs, and publishing schedules.
• Develop subscriber lifecycle, segmentation, and re-engagement campaigns.
• Own email deliverability, including sender reputation, domain health, authentication (SPF, DKIM, DMARC), IP management, and inbox placement.
• Monitor list quality, suppression, and hygiene to maintain healthy databases.
• Optimize newsletter monetization through advertising, sponsorships, and affiliate placements.
• Conduct A/B tests and analyze campaign performance to improve results.
• Ensure all campaigns meet editorial, branding, and quality standards.
• Collaborate with writers, designers, and internal stakeholders to deliver high-quality newsletters.
• Build scalable processes, documentation, and reporting to support portfolio growth.

Requirements

Must Have

• 3+ years of experience in email marketing or newsletter management (managing email campaigns from 100K each).
• Experience managing high-volume email programs or multiple newsletters.
• Strong understanding of email KPIs, segmentation, automation, and lifecycle marketing.
• Hands-on experience with email deliverability, sender reputation, authentication, and inbox placement.
• Experience optimizing newsletter engagement and monetization.
• Strong analytical, organizational, and project management skills.
• Excellent QA skills and attention to detail.
• Experience using AI tools to improve marketing workflows.
• English proficiency at C1 level or higher.

Nice to Have

• Experience with Substack, Ghost or similar email platforms.
• Experience with sponsorship, affiliate, or advertising monetization.
• Background in digital publishing or content-led growth.
• Familiarity with email validation tools such as NeverBounce or ZeroBounce.

We're looking for someone who:

• Takes ownership and works independently.
• Thinks strategically and makes data-driven decisions.
• Has a strong commercial mindset.
• Builds scalable processes and continuously improves them.
• Collaborates effectively across teams.
• Pays close attention to detail and quality.
• Thrives in a fast-paced environment.

What We Offer

Professional Growth

• International and multicultural environment.
• Career development opportunities.
• Learning resources and corporate library.
• Opportunity to work with a high-performing team.
• Access to modern tools and AI technologies.

Benefits

• Competitive salary.
• Performance bonuses.
• 21 paid vacation days.
• 14 paid sick leave days.
• Work-life balance.
• Team events and activities.

Working Environment

• Remote or hybrid work.
• Modern office in Warsaw.
• Complimentary snacks and drinks.
• Friendly and supportive team.

We Look Forward to Meeting You!

If you're passionate about building high-performing newsletters and driving measurable business growth through email marketing, we'd love to hear from you.

OMNICORE is an international product and service company specializing in e-commerce. We create, develop, and manage online businesses for leading retail players in the fashion industry, with a focus on clothing, footwear, and accessories.

We combine consulting, design, web development, content production, marketing, customer service, and operational management to deliver comprehensive and effective omnichannel e-commerce solutions.
For over nine years, we have been helping our partners grow their online businesses. Our clients include  ua.puma.com, adidas.ua, adidas.kz,  adidas.kg, the marketplaces md-fashion.ua, ultra-shop.com, frgroup.kz, frgroup.uz, and others.

Since 2022, the company has expanded its operations to the Republic of Kazakhstan. We provide a full range of services, including eCommerce-as-a-Service (EaaS) and 3PL solutions, becoming a regional fulfillment hub.

We are looking for a DevOps Engineer to strengthen our team.

Requirements:

• At least 3 years of experience as a DevOps Engineer / SRE;
• English – strong Intermediate or higher;
• Experience with HA and HL would be a plus;
• OS: Linux (Ubuntu, Debian, Alpine);
• Application support: PHP (required), JS;
• Infrastructure: Ansible, Terraform, Docker;
• Cloud providers: Hetzner Cloud (strongly required!), GCP;
• Databases:
  • MySQL (standalone, master-slave, Percona cluster)
  • PostgreSQL (standalone, master-slave, Patroni cluster)
  • MongoDB (standalone, replicaset)
  • Elasticsearch (standalone, cluster)
  • Redis (standalone, Sentinel, cluster)
• HTTP/Proxy/LB: NGINX, HAProxy, Varnish, Cloud-managed load balancers;
• CI/CD: GitOps, Bitbucket Pipelines, SonarQube, Dependency-Track;
• Programming: Python, Bash scripting (PHP is a plus);
• Observability: ELK / OpenSearch stack, Prometheus / Grafana stack, Alerts management;
• InfoSec/Security: DevSecOps principles, Vault, Teleport.

Working conditions:

• Full-time, remote format;
• A young team with a great sense of humor;
• Paid vacation (24 calendar days) and sick leave;
• Personal learning & development budget;
• Career growth opportunities;
• Up to 20% discounts on our partners’ products;
• 50% discount on corporate English learning with Preply;
• Payment in UAH, not tied to currency fluctuations;
• Work schedule: Mon–Fri, 10:00 – 19:00. We operate in the Eastern European Time Zone (EET).

OMNICORE is a place where you can become part of a team of professionals, unlock your potential, and grow within dynamic e-commerce projects for international fashion brands.

 Apply now!

Every project we take on starts with a 3D laser scan of an existing building. We need someone who can take that scan, make sense of it, and turn it into drawings and models that architects and engineers can rely on.

This role suits a drafter or modeler with roughly 2 years in the field who knows buildings well and wants to move into Scan-to-BIM work. Point cloud experience is a bonus. We’ll help you get up to speed.

Your day-to-day

• Modeling existing buildings in Revit or drafting them in AutoCAD from point cloud scans
• Delivering as-built floor plans, elevations, sections and simple 3D models
• Comparing your output against the scan and making sure the numbers add up
• Staying in sync with the project team on scope, priorities and deadlines

• Picking up tools and shortcuts that make repetitive modeling faster

   

You’ll fit in if you

• Have 2 or so years of hands-on drafting or modeling for buildings
• Are comfortable working in AutoCAD, Revit, or both
• Can read architectural drawings and quickly understand how a building is put together
• Catch small inconsistencies before anyone else does
• Keep your work organized and your files clean
• Can communicate in English with the team day to day

• Enjoy learning new software

   

Extra points for

• Any Scan-to-BIM or point cloud project experience
• Hands-on time with Autodesk ReCap, CloudCompare or similar
• Dynamo, scripting, or any attempt to automate your own workflow

Strong building and drafting fundamentals matter more to us than a perfect tool match. If that sounds like you, we’d like to hear from you.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for a Risk & Payment Agent, where you’ll play a key role in ensuring secure and efficient payment operations and risk monitoring. Your work will directly contribute to fraud prevention and protecting both players and the business from financial risks.
 

Requirements:

• At least 1 year of commercial experience as a Risk & Payments / KYC Specialist.
• Strong attention to detail and analytical thinking.
• High level of accuracy and responsibility.
• Ability to follow procedures.
• Intermediate English proficiency.
• Hands-on experience working with SOFTSWISS Back Office. 

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 12:00 PM-12:00 AM (midnight).

Desired / Preferred Skills:

• Experience in Risk & Payments, KYC, Fraud Prevention.
• Experience in the iGaming industry.
• Familiarity with payment processing, player verification, and transaction monitoring.

Expected Duties / Tasks:

• Monitor and process deposits, cashouts, pending transactions, and risk-related cases.
• Verify player documents and payment information.
• Handle requests from Support and VIP teams.
• Identify suspicious activity and escalate high-risk cases.
• Document case outcomes and maintain operational statistics.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to develop expertise in fraud prevention and help protect company funds, ensure secure transactions and maintain a safe player environment.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We're looking for a sharp, organized, and proactive GTM Project Manager (PMO) to support the execution engine behind our AWS Go-to-Market practice. You'll work alongside the Director of AWS GTM & Strategic Partnerships and the sales team to keep GTM projects on track, programs moving, and nothing falling through the cracks.

This is a high-impact operations role: you'll be the backbone that keeps our GTM machine running smoothly across dozens of customer engagements, AWS program submissions, and internal workflows.

📍 Work location: remote from Ukraine

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities

• AWS Programs Management :Track and manage customer participation across AWS programs including BOX, BOX AI, ISV Accelerate, credits, and MDF
• AWS Program Form Submissions:Own the end-to-end submission process for AWS program applications, nominations, and funding requests,ensuring accuracy, deadlines, and follow-ups
• Customer Project Follow-Ups:Monitor and drive progress across active GTM customer engagements — flag blockers, chase deliverables, and keep timelines on track
• SFDC Tracking & Reporting:Maintain Salesforce hygiene — update opportunities, track GTM pipeline, log activities, and generate reports for leadership
• Co-Sell Pipeline Operations: Support ACE pipeline management — ensure opportunities are registered, updated, and progressed in coordination with AWS field teams
• Marketplace Operations:Track Marketplace listing progress, transactable offer setup milestones, and Technology Partner onboarding status for customers
• Enablement Coordination: Organize and maintain GTM playbooks, templates, enablement materials, and internal knowledge bases
• Meeting & Stakeholder Coordination:Schedule and prepare for customer meetings, AWS alliance calls, and internal syncs — including agendas, notes, and action item tracking
• Reporting & Dashboards: Build and maintain operational dashboards tracking program status, customer progress, and team KPIs
• Event Support: Coordinate logistics for AWS events, webinars, and co-marketing activities

Requirements

• 2–4 years of experience in project management, operations, or PMO roles,preferably in tech, SaaS, or cloud environments
• Strong organizational skills:you can manage multiple workstreams simultaneously without dropping the ball
• Proficiency with project management tools (Jira, Asana, Notion, or similar)
• Excellent attention to detail: forms, submissions, and tracking require precision
• Strong communication skills:you can coordinate across internal teams, customers, and AWS stakeholders
• Self-starter mentality:you take ownership, anticipate needs, and don't wait to be told what to do
• Fluent in English (written and spoken)

Nice-to-Have:

• Familiarity with AWS Partner Programs, Marketplace, or Co-Sell (ACE)
• Experience with Salesforce (SFDC) — comfortable updating records, running reports, and maintaining data quality
• Experience with AWS Partner Central (APN) or Marketplace Management Portal (AMMP)
• Background in GTM operations, sales operations, or partner operations
• Experience with CRM reporting and dashboard creation
• Hebrew and/or Spanish language skills
• AWS Cloud Practitioner certification or willingness to obtain one

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes
• Soft skills training

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

We are looking for a QA Engineer to test web and mobile projects. We are looking for someone who is attentive, responsible, and able to independently explore new products and tasks.

Responsibilities

• Test websites and mobile applications across different devices.
• Check texts, images, links, layouts, and forms.
• Test key user flows: registration, login, user account, product selection, cart, checkout, and payments.
• Identify bugs and prepare clear bug reports.
• Retest fixes after development changes.
• Create and maintain simple testing checklists for projects.
• Regularly check live websites and applications.
• Research different areas for new projects: find relevant information, review similar products and competitors, compare functionality, and prepare short, structured findings.
• Use AI tools for research and information processing while verifying the results.
   

Requirements:

• Strong attention to detail.
• Basic understanding of web and mobile testing.
• Ability to independently explore a website or application and understand what needs to be tested.
• Good research skills and ability to structure information.
• Ability to quickly understand new products and topics.
• Responsible and systematic approach to work.
• Ability to clearly describe bugs and ask specific questions.
• English sufficient for working with interfaces, documentation, and research.
  
  Working conditions:
• Work schedule from 10:00 to 19:00;
• Remote work;
• Learning English at the expense of the company;
• Compensation for coworking place;
• Ability to switch between projects and try yourself in different roles.
   

The most important qualities for this role are attention to detail, independence, willingness to understand the product, and consistently high-quality work.

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in roles such as Dev, QA,  IT BA, IT PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education in technical  fields (IT or related)
  
      WOULD BE A PLUS: 
• Experince working with CRM systems
• Experience as a IT PM/IT BA  

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

We are looking for a Risk & Fraud Lead who will lead, manage, and develop our Risk & Fraud team, strengthen our risk framework - both at the operational and enterprise level- and contribute to the brand's successful development.

Responsibilities

• Manage and mentor the Risk & Fraud team, overseeing the full employee lifecycle from hiring and onboarding to setting KPIs, performance reviews, and coaching.
• Organize shift schedules and workload distribution to ensure consistent real-time operational coverage.
• Oversee real-time transaction monitoring and act as the ultimate escalation point to review and approve decisions on complex cases and high-risk accounts.
• Lead complex investigations into bonus abuse, fraud networks, and anomalous behavior using advanced techniques (device fingerprinting, IP/geo-location analysis).
• Oversee the end-to-end customer verification process, encompassing standard KYC (ID, proof of address, source of funds) and Enhanced Due Diligence (EDD).
• Own and optimize fraud prevention rules and risk engine settings to balance acceptance rates with fraud prevention.
• Manage end-to-end dispute and chargeback processes, collaborating closely with PSPs on fraud alerts and suspicious transactions.
• Monitor Key Risk Indicators (KRIs) and prepare comprehensive risk reports for senior management, highlighting trends, emerging threats, and mitigations.
• Ensure all risk investigations are accurately documented, tracked (e.g., in Jira), and effectively communicated across internal departments.
• Contribute to the group’s overarching risk governance by helping define risk appetite, tolerance levels, and building scalable policies and escalation frameworks.
• Partner with Legal, Finance, and senior leadership to ensure risk controls comply with jurisdictional regulations and assess risk exposure for new market/product launches.
• Support planning for major incidents (large-scale fraud events, data breaches, regulatory inquiries) and help shape the group's response protocols.
   

Requirements

• 5+ years of experience in Risk, Fraud Prevention, Payments, or a similar role (iGaming industry required)
• 2+ year of experience in a team lead, senior specialist, or supervisory role
• Strong understanding of fraud schemes, risk indicators, and suspicious activity patterns
• Experience with transaction monitoring and fraud detection tools, including rule/engine configuration
• Knowledge of KYC, AML, and regulatory compliance requirements
• Experience reviewing accounts, transactions, and documents to detect potential fraud
• Familiarity with payment methods, including cards, e-wallets, and online payment systems
• Proven people-management and team-leadership skills
• Ability to think beyond day-to-day fraud operations - understanding of enterprise or group-level risk considerations (financial, regulatory, reputational) is a strong plus
• Comfort communicating risk exposure and recommendations to senior stakeholders
• English proficiency at B2 level or higher

At MacPaw, we craft software that makes everyday tech life simpler, cleaner, and more enjoyable. From globally loved products like CleanMyMac and Setapp to emerging cybersecurity tools like ClearVPN and Moonlock, we are building a product ecosystem that reaches millions of people worldwide.

We believe humans and technology can reach their greatest potential together. By fusing high engineering standards, thoughtful design, and practical AI, we rethink how people interact with their devices and shape the daily tech routines of the future.

Working at MacPaw means owning outcomes, not just tasks. We build for global scale from day one, giving you the trust, freedom, and room to experiment.

We are looking for a driven Mobile Affiliate Specialist to manage and grow affiliate channels for Moonlock. In this role, you will recruit and onboard high-performing affiliate partners, negotiate performant commercial terms, and protect program efficiency against ad fraud. If you thrive on scaling mobile traffic across Tier-1 markets, leveraging attribution data, and optimizing campaign ROI, we’d love to meet you!

In this role, you will:

• Recruit, qualify, and onboard new affiliate partners and mobile networks, converting agreements into live, high-producing campaigns.
• Structure performance-based agreements (CPI/CPA caps, payout tiers, volume bonuses, exclusivity terms) and maintain long-term partner relationships.
• Conduct daily performance monitoring, cohort analyses, and custom reporting to evaluate campaign profitability and partner quality.
• Detect and mitigate mobile fraud patterns (click flooding, install hijacking, SDK spoofing) and adjust partner terms or payouts accordingly.
• Track attribution setup and deep link configurations using AppsFlyer, navigating iOS ATT, AAP, and SKAN frameworks.
• Build LTV-to-CAC payback models to reallocate budgets toward partners driving sustained user value rather than just install volume.
• Manage end-to-end partner operations, including onboarding, performance tracking, budget planning, and invoicing with the Finance team.

Skills you’ll need to bring:

• 3+ years of hands-on experience in mobile affiliate marketing, performance-based user acquisition, and managing In-App campaigns.
• Proven track record of actively identifying, qualifying, onboarding, and scaling high-performing affiliate networks, direct publishers, and media partners.
• Strong expertise in commercial negotiations, structuring custom deal terms (CPI/CPA caps, payout tiers, volume bonuses, exclusivity), and contract lifecycle management.
• Practical proficiency with Mobile Measurement Platforms like AppsFlyer (or Adjust), including deep linking, attribution setup, and fluency in navigating iOS ATT, AAP, and SKAN frameworks.
• Deep understanding of mobile ad fraud mechanics (click flooding, install hijacking, SDK spoofing) with a proven ability to detect anomalies, enforce compliance, and protect program ROI.
• Strong analytical mindset and fluency in core mobile KPIs (CPI, CPA, ROAS, D1/D7/D30 retention) paired with the ability to build and analyze LTV-to-CAC payback models.
• Solid background in driving user acquisition for Tier-1 markets and successfully managing monthly budgets of $50k+.
• At least an Upper-Intermediate level of English and fluent Ukrainian.

As a plus:

• Familiarity with affiliate management platforms (e.g., Impact or PartnerStack) and Apple Search Ads (ASA).
• Basic SQL querying skills or experience building automated dashboard reports in Looker Studio.

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

Join a fast-growing cloud security platform protecting AWS, Azure, GCP, and Kubernetes environments in real time. As part of our Web UI QA team, you’ll help ensure the quality of our main console. We’re looking for proactive, curious, and detail-oriented people who take ownership, think critically, and are passionate about delivering a reliable product and growing their QA expertise.

What you’ll do

• Test new features end-to-end across the Web UI and the backend APIs that serve it
• Validate REST APIs: contracts, data correctness, permissions and edge cases
• Read requirements and code changes, find gaps early, and design test cases from them
• Investigate bugs down to the root cause (network, logs, data) and file clear, reproducible reports
• Contribute to the automation suite (Selenide / Rest assured / Java) and test tooling
• Work closely with developers and PMs on release readiness
  
  What we’re looking for
• 1+ years in QA for web applications
• A Computer Science (or related) background, or equivalent hands-on engineering experience
• Solid API testing skills (Postman or similar, HTTP, JSON, auth)
• Able to read and write code (Java or Python) and use Git
• Basic SQL and comfort with browser DevTools
• Engineering mindset: you look for root causes, not only symptoms
• Ownership, consistency, and a long-term attitude
• English at Upper-Intermediate or higher
  
  Nice to have
• Experience with cloud (AWS/Azure/GCP) or Kubernetes
• Background in security products

• Hands-on UI or API automation

  
  We offer

• A product company with real engineering challenges
• A strong QA team and a clear path to growth
• Remote work

A FinTech platform building high-scale payment infrastructure, processing millions of transactions daily. We’re looking for an experienced Strong Middle DevOps / SRE Engineer to strengthen the team.

Key Responsibilities

• Infrastructure & Kubernetes: Design and maintain IaC, manage and troubleshoot EKS clusters, including networking and nodes.
• CI/CD & GitOps: Develop GitLab CI pipelines and onboard new clients following established runbooks.
• Observability: Build dashboards and alerts, and work with SLOs and error budgets in Grafana.
• Reliability & Security: Participate in on-call rotations and incident response, implement Zero Trust / least-privilege practices, and support compliance requirements such as ISO 27001 and SOC 2.

Requirements

• Experience: 5+ years in DevOps/SRE and 2+ years of hands-on production experience with Kubernetes/EKS.
• Tech Stack: Strong AWS knowledge, IaC with Pulumi or Terraform, Oracle Linux, Oracle DB, and GitLab CI.
• Approach: Good understanding of microservices, GitOps, Zero Trust, and observability (Grafana / LGTM stack).
• Ownership: Willingness to participate in on-call rotations with a strong focus on production stability and security.

Nice to Have

• FinTech experience, knowledge of high-scale payment systems, and PCI DSS / ISO 27001 requirements.
• Experience with Cloudflare (WAF, DNS, Workers) and progressive delivery tools such as Argo Rollouts, Flagger, and Kargo.
• TypeScript experience for developing Pulumi components.
• Familiarity with Java, Envoy Gateway, Twingate, Redis, Mimir, Alloy, Loki, and OpenSearch.