Jobs at Djinni

Our client is an international product-based IT company specializing in the iGaming industry, with its own affiliate program and in-house products in online casino, betting, and poker. The company has been successfully operating for more than 12 years, building strong positions in the CIS market while continuing global growth and expansion.

We are currently looking for an Affiliate Manager (SEO).

📋 Key responsibilities and your contribution:

• Manage and develop relationships with SEO affiliates and webmasters.
• Scale current affiliate partnerships and attract new SEO partners.
• Negotiate traffic deals and commercial terms with partners.
• Monitor and improve channel profitability (ROI, LTV, FTD quality).
• Analyze affiliate traffic performance and identify growth opportunities.
• Work closely with analytics, product and SEO teams.
• Participate in industry conferences and networking events.

📚 Your qualifications:

• 2+ years of experience in Affiliate Management / SEO Affiliate Management within iGaming.
• Experience working with SEO affiliates and webmaster partnerships across CIS GEOs.
• Understanding of on-page / off-page SEO principles and practical experience with Ahrefs and Semrush.
• Understanding of CPA / RevShare / Hybrid, Listing Fee / Flat Fee / FIX models.
• Experience in product companies or affiliate teams within iGaming.
• Strong communication and negotiation skills.

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

We're CBD Local — an SEO & growth agency that has worked with US CBD/hemp brands for 8 years. We're scaling and looking for a Sales Manager / Account Executive who can run negotiations on equal footing — confident, mature, no "let me discount that for you." 💼

This isn't cold spam. It's quality meetings, building trust, and handling tough objections from clients who know their numbers.

What you'll do:

🎯 Run meetings with US clients (Zoom, in English)

🤝 Communicate at business-owner level

🧩 Handle complex messages and objections

📑 Prepare proposals together with the team

💬 Guide the client from first touch to a signed deal

You're a fit if you:

• Have experience selling services / B2B (digital, marketing or IT preferred)

• Speak fluent English (B2+) and hold your own with American clients

• Are a mature, self-respecting professional

• Listen, argue your case, and close without pressure

What we offer:

💰 Trial rate $800 → base $1500 + KPI bonuses. $3000–5000/month total with commission

🌍 Warm leads and international clients — no dialing cold lists

🏡 Remote work, flexible schedule

📈 Transparent bonus and growth system

If you can run a conversation so the client wants to buy — write to us. 🤝

We're CBD Local — an SEO & growth agency with 8 years in the US CBD/hemp niche. We're not looking for someone to just maintain existing processes — we want someone who'll make them better. 🔧

Building & improving processes — your tasks:

🧩 Build and optimize the processes between clients and the internal team

🤝 Work with the Project Manager to improve the agency's internal processes

📑 Create and maintain clear documentation, checklists and SOPs

🔎 Find bottlenecks in the team's work and propose solutions

⚙️ Automate routine processes together with the team

✅ Make sure all processes are followed and understood by everyone

🚀 Improve the Customer Journey — from the first call to contract renewal

Working closely with the Project Manager:

The Project Manager owns internal task planning, team workload, deadlines and execution of internal processes.

The Customer Success Manager owns client communication, managing client expectations, transparency, relaying client priorities to the team, and making sure the client always understands project status and gets value from our work.

These two roles work hand in hand and share responsibility for successful project delivery.

You're a fit if you:

• Have experience in customer success / account / project management

• Speak fluent English (B2+) — clients are US-based

• Love order, documentation and clear processes

• Are proactive: you see a problem, you bring a solution

What we offer:

💰 $1500 base + KPI bonuses based on process volume

🌍 International clients and a grown-up, professional team

🏡 Remote work, flexible schedule

📈 Real impact on how the whole agency runs

If turning chaos into a clean system is your thing — this role is for you. 🎯

We are looking for a Microsoft Dynamics 365 Business Central Functional Consultant to join our partner's growing UAE practice. This is a role for someone who knows Business Central inside out — from requirements gathering through implementation, configuration, and ongoing support — and who understands how the UAE market shapes that work (localization, VAT, regional business practices, and client expectations).

Details
Schedule: Full-time
Location: Remote in EU/UAE
Duration: Long-term
Type of collaboration: Full-time employment
English: Fluent

About the role
You will work directly with clients to gather and analyze business requirements, then translate them into configured, working Business Central solutions. This spans the full functional consulting lifecycle: discovery and requirements workshops, solution design, configuration, testing, go-live support, and post-implementation support. You'll partner with technical consultants and developers where customization is needed, but your core value is functional depth — you know the modules, the standard capabilities, and where configuration ends and development begins. Experience with the UAE market specifically (VAT compliance, regional business processes, local client base) is a strong plus given the partner's regional focus.

You have

• Microsoft Certified: MB-800 Functional Consultant certification – MUST!
• Strong expertise in Business Central functional consulting, implementation, configuration, and support
• Experience gathering business requirements and translating them into Business Central solutions
• Experience working with, or based in, the UAE market
• Fluent English

What to do

• Run requirements-gathering workshops and discovery sessions with clients
• Translate business requirements into Business Central functional designs and configurations
• Configure Business Central modules (finance, sales, purchasing, inventory, and related areas) to meet client needs
• Support implementation projects end-to-end, from design through go-live
• Provide functional support and troubleshooting for existing Business Central clients
• Collaborate with technical consultants/developers on customizations and integrations
• Advise clients on best practices, including UAE-specific requirements (e.g., VAT)

• Project Description:

  The position is in TAM SSC (Talent Acquisition and Management Shared Services Center) - an international department responsible for supporting HR and administration processes for different countries within the company.
  Our team: a cross-regional and cross-cultural team of ~20 people based in 3 countries (Ukraine, Serbia, India).
  Technologies used: MS Excel as the main tool, MS Word, MS PowerPoint, and Internal Systems.

• Responsibilities:

  • Qualified HR services implementation for employees in different regions (countries) of DXC Luxoft presence.
  • Support, organization, and performing of different types of HR personnel processing in foreign company's locations (onboarding, transfers, vacations, sick leaves, terminations) - (there is specially prepared good supervision program for newly hired employees to teach and help them to cope with subtle details of international personnel processing).
  • Employees' files handling in internal informational systems.

• Mandatory Skills Description:

  • Graduate with work experience in HR area more than 1 year.
  • Fluent English (written/spoken).
  • Knowledge of MS Excel, experience in preparation of presentations in MS PowerPoint as well as working knowledge of MS Outlook and MS Word.
  • Proactive, well-organized, and result-oriented person.
  • Mature personality, excellent communication, and organization skills.
  • Readiness to work overtime if needed.
  • Strong task management.

• Nice-to-Have Skills Description:

  Work experience in a large multinational company.
  Knowledge of the German language.

• Languages:
  • English: B2 Upper Intermediate
  • German: B2 Upper Intermediate

Who We Are

Adaptiq is a technology hub that builds, scales, and supports R&D teams for innovative, fast-growing product companies across various industries.
 

About the Product

Our client is a product-focused technology company building a cloud-native platform that helps organizations create, integrate, and operate secure applications powered by blockchain and distributed ledger technologies.

The platform includes scalable backend services, APIs, and infrastructure components designed for high-load, production-grade environments. The engineering team develops resilient distributed systems and blockchain-based services, solving complex challenges around scalability, availability, performance, and security.

You will work closely with product, platform, infrastructure, and security teams to deliver reliable software used in business-critical environments.

About the Role

We are looking for a Senior Backend Engineer to develop and maintain scalable backend services for blockchain-based applications and distributed systems.

You will work with microservices, APIs, asynchronous communication, event-driven architectures, and integrations with multiple blockchain ecosystems. The role provides full ownership of backend components, from technical design and implementation to deployment, monitoring, and further optimization.
 

Key Responsibilities

- Design and implement scalable backend services for blockchain-enabled applications and distributed systems.
- Develop and support APIs, microservices, and core platform components throughout the full software development lifecycle.
- Build integrations with blockchain networks, external infrastructure, and third-party platforms.
- Research and evaluate new blockchain technologies and architectural solutions.
- Improve the scalability, reliability, performance, and security of production systems.
- Collaborate with product, platform, infrastructure, and security teams to deliver production-ready solutions.
- Take full ownership of features, from initial design to deployment and continuous improvement.
 

Required Skills and Experience

- 7+ years of professional experience in backend software development.
- Strong commercial experience with Node.js and TypeScript.
- Proven experience designing scalable backend services, APIs, and production-grade microservices.
- Solid knowledge of distributed systems, asynchronous communication, and event-driven architectures.
- Commercial experience working with several blockchain ecosystems, including both EVM-compatible and non-EVM networks.
- Good understanding of blockchain principles, transaction processing, smart contracts, and decentralized architectures.
- Strong knowledge of secure software design and reliable production system development.
- Practical experience using AI-assisted engineering tools such as Claude Code, Cursor, GitHub Copilot, or similar.
- Bachelor’s degree in Computer Science or a related technical discipline, or equivalent practical experience.
- Demonstrated ability to deliver software from technical design through production deployment.

Nice to Have

- Experience developing products within high-scale distributed platforms, fintech, or cloud-native environments.
- Familiarity with cloud infrastructure, containerization, and Kubernetes.

Why Join Us

- 20 paid vacation days per calendar year, in addition to the official public holidays of your country of residence.
- Full accounting and legal support in all countries where we operate.
- Fully remote work, including a powerful workstation and access to a co-working space when needed.
- Competitive compensation with annual performance and salary reviews.
 

AI-native Web Developer

We're looking for a developer who uses AI as their primary development tool. For us, it's not about how many lines of code you write by hand—it's about how quickly you can turn ideas into working products using modern AI tools.

What You'll Do

• Develop new features and rapidly build prototypes using Claude Code, Codex, and similar AI tools.
• Turn ideas and rough requirements into working code in a short time.
• Develop and maintain PHP-based functionality.
• Continuously improve the product based on user and team feedback.
• Use LLMs not only for code generation but also to build AI-powered features, automations, and integrations.
• Work independently, make technical decisions, and take ownership of delivering complete solutions.

What We're Looking For

• Commercial experience with PHP development.
• Hands-on experience using AI tools as your primary way of developing software.
• Strong proficiency with AI coding tools such as Claude Code, Codex, or similar.
• Solid understanding of how to work effectively with LLMs: writing high-quality prompts, evaluating generated code, and refining it when needed.
• Good knowledge of web development fundamentals (HTML, CSS, JavaScript, HTTP, REST APIs).
• Ability to quickly understand and work with existing codebases, including legacy and AI-generated code.
• Self-motivated, proactive, and results-oriented.
• Willingness to quickly learn and adopt new technologies and tools.

Nice to Have

• Experience working with multiple AI agents simultaneously.
• A portfolio of projects built primarily with AI-assisted development.
• Experience rapidly building MVPs and prototypes.
• Experience integrating LLM APIs such as OpenAI, Anthropic, Google Gemini, or similar.

What We Offer

• Fully remote work.
• Minimal bureaucracy and fast decision-making.
• Access to cutting-edge AI development tools provided by the company.
• Challenging projects where you can directly influence the product's evolution.
• A team that values speed, initiative, and modern AI-driven development practices.

We are seeking an experienced Senior Full Stack Engineer to build and maintain high-performance, end-to-end features across our platform — from scalable backend microservices to rich, responsive user interfaces. You'll work on high-impact projects including real-time messaging systems, cloud infrastructure, and video streaming technology, collaborating across the stack to design, implement, and optimize new features that shape the future of our product.

Key Responsibilities:

• Design, develop, and maintain scalable microservices using NestJS or Go, and build the Angular frontends that consume them.
• Implement real-time communication features end-to-end, leveraging Kafka and MQTT for messaging and Sockets (native & Socket.IO) for low-latency interactions on both server and client.
• Build dynamic, high-performance UIs with Angular and TypeScript, applying reactive programming with RxJS and state management via Redux / NgRx.
• Translate Figma designs into intuitive, responsive, well-crafted UI components.
• Collaborate with DevOps to deploy and operate services across GCP and AWS environments.
• Work on video streaming solutions and integrate video protocols (e.g., RTMP, HLS, WebRTC) across delivery and playback.
• Implement and optimize APIs to ensure high availability, performance, and scalability.
• Contribute to architectural decisions, code reviews, and mentoring of junior engineers.
• Stay current with emerging technologies and integrate them into development workflows.

Required Qualifications:

• 5+ years of full stack engineering experience, with strong depth on both backend and frontend.
• Backend: 3+ years with NestJS or GO; experience with microservices architecture and distributed systems.
• Frontend: strong proficiency in Angular and TypeScript, with in-depth knowledge of reactive programming / RxJS and Redux / NgRx state management.
• Proficiency with messaging systems such as Kafka or MQTT.
• Hands-on experience with Socket.IO or native socket programming for real-time applications.
• Experience with cloud platforms GCP and AWS.
• Solid understanding of containerization, with exposure to Kubernetes.
• Strong proficiency in JavaScript/TypeScript (Node.js); Go or Rust a plus.
• Familiarity with CI/CD pipelines and version control (Git).
• Experience with databases (SQL/NoSQL) and caching technologies (e.g., Redis).
• Proficient in interpreting and implementing UI/UX designs in Figma.

Preferred Qualifications:

• Experience with video streaming protocols (HLS, RTMP, WebRTC).
• Proficiency in Go or Rust for high-performance backend services.
• Experience with React.
• Experience in an agile environment with a strong emphasis on continuous improvement.
• Knowledge of security best practices for API design, data protection, and infrastructure.

Hey! 💚

We are SemMedia, a team specializing in editing wedding videos for international markets, including the USA, Canada, England, Australia etc.

Our team is looking for talented and experienced editors to join our team, working on Highlights (4−9 min), Full Films (21 min-1 h), and/or Teasers (30-60 sec), and sometimes other types of videos.

Responsibilities:

Your task involves editing American wedding videos in various formats (Highlights, Full Films, Teasers, etc.), filmed in stunning locations with elegant ceremonies, focusing on sincere guest greetings, without unnecessary competitions or distractions.

Requirements:

• Proficiency in Adobe Premiere Pro or FCPX, or DaVinci Resolve is required.
• Proficiency in English sufficient to understand spoken language (for selecting and arranging speeches).
• Timely completion of work with strict adherence to deadlines is expected.
• A powerful computer (or laptop) and high-speed internet (minimum 200 Mbps, with 500–1000 Mbps recommended) are necessary.
• We highly value self-discipline, responsibility, and openness to constructive criticism.

Will be a plus:

• Experience in editing American weddings.

Responsibilities:

• You'll be editing weddings (Highlights, Full Films, Teasers etc) set in stunning locations, featuring elegant ceremonies, heartfelt guest greetings.

We offer:

• Remote work with a flexible schedule.
• Competitive salary.
• Opportunity for professional growth.
• Achievement-based bonuses.
• Gifts for Birthdays and St.Nicolas Day.
• A dynamic, growing team always exploring new formats and striving for continuous improvement.
• Regular online meetings.

We are looking for editors with experience in wedding editing or those who work at a high or above average level. If you're just starting your journey in editing, please use your motivation to learn and grow, and we will surely cross paths in the future! 

We look forward to seeing you at SemMedia! 💚

We are looking for a Senior SEO Specialist with a strong focus on high-quality content and the architecture of large-scale websites. Therefore, we are more than happy to consider candidates from both iGaming (review sites) and large-scale clean (white-hat) niches (media, finance, sports, travel, and large e-commerce) who are looking to pivot into a high-yield vertical.

Requirements:

• Experience with large-scale projects: A proven track record of promoting websites with 1000+ pages (large content portals, marketplaces, financial or travel resources, pharma, news).
• Deep expertise in On-Page and Content: A strong understanding of how site structure, internal linking, and semantic clustering impact SEO. Ability to build sites optimized "for people," not just search bots.
• High-Competition niche experience: Ability to compete in SERPs for high-frequency, highly competitive keywords.
• AI-savvy approach (a big plus): Experience in workflow automation and utilizing tools like Claude Code, OpenClaw, or similar.

Responsibilities:

• Develop, optimize, and scale the structure of large-scale content projects (review sites).
• Shape the content strategy, oversee content quality, and coordinate with writers/editors.
• Continuously analyze competitors, identify new growth vectors, and test SEO hypotheses.
• Monitor search engine updates and promptly adapt strategies accordingly.

What We Offer:

• Work on large-scale international projects with solid budgets backing quality improvements.
• Minimum bureaucracy and micro-management—we value results over hours logged.
• A strong team of experts and ample opportunities for professional growth.
• Fully remote work format with a flexible schedule.

Note to applicants: If you don't have prior experience in iGaming, but you excel at driving growth for massive portals in white-hat niches through structure and content, please apply! We will happily get you up to speed with the industry specifics.

About 3DLOOK
3DLOOK is a leader in AI-powered body measurement technology. Our proprietary computer vision platform transforms two smartphone photos into accurate 3D body measurements and body composition data used by global brands in apparel, healthcare, fitness, and wearables. We build scalable AI solutions that solve real-world problems for enterprise customers worldwide.

About the Role
We're looking for a Senior Backend Engineer to design, build, and scale the backend services powering our AI platform. You'll develop high-performance APIs and distributed systems, optimize cloud infrastructure, and collaborate with Product, AI, Mobile, and DevOps teams to deliver reliable, scalable solutions used by enterprise customers.

Responsibilities
- Design, develop, and maintain scalable and reliable backend systems, services, and
APIs.
- Translate business requirements into scalable, reliable, and maintainable solutions.
Improve the reliability, observability, and performance of existing systems.
- Troubleshoot production issues and perform fixes or enhancements.
Integrate third-party APIs and cloud services.
- Write clean, maintainable, and well-tested code.
- Participate in code reviews, release processes, and contribute to engineering best practices.
- Contribute to CI/CD pipelines and deployment processes.
- Work with containerized applications and Kubernetes-based deployments.
- Collaborate closely with cross-functional engineering teams.

Qualifications
Required
- 5+ years of commercial Python development experience.
- Strong knowledge of Python 3.x and the standard library.

- Excellent knowledge of Django and its ecosystem.
- Deep understanding of concurrent programming (multithreading, multiprocessing, asyncio).
- Experience with asynchronous frameworks (FastAPI, aiohttp)
- Strong understanding of OOP, SOLID, DRY, and KISS principles.
- Deep understanding of RDBMS(PostgreSQL) and NoSQL systems.
- Experience working with ORMs (Django ORM, SQLAlchemy).
- Experience designing and building distributed systems.
- Experience with AWS services, containerization, Git, and CI/CD pipelines.
- Experience with Celery, Redis, RabbitMQ, or similar messaging systems.
- Experience integrating third-party APIs.
- Experience writing automated tests using pytest and unittest.
- Experience working in Agile/Scrum environments and participating in code reviews, design discussions, and release cycles.
- Ability to write clean, structured, and maintainable code.
- Upper-Intermediate (B2+) English or higher with strong written and verbal communication skills.
- Experience using AI-assisted development tools to improve development productivity and code quality.
- Comfortable leveraging modern AI tools for code generation, debugging, documentation,
testing, and research while maintaining high engineering standards.
- Ability to effectively use AI-powered development tools to accelerate software delivery
and improve engineering efficiency.
 

Location
- Fully remote.
- Comfortable collaborating across European and US time zones.

We are looking for a talented and experienced UX/UI Designer with a deep understanding of the iGaming industry. Our goal is to create engaging, intuitive, and seamless gaming experiences for players.

If you have a clear grasp of player psychology, online casino and slot game interface logic, know how to build a strong visual hierarchy, and create user-friendly interfaces across all devices — we’d love to welcome you to our team!

Key Responsibilities

• Create intuitive interfaces for iGaming products (slots, crash/instant games, lobby, tournaments, leaderboards, etc.) with a focus on player engagement and retention.
• Develop wireframes, interactive prototypes, and detailed user journey scenarios.
• Design interfaces that scale seamlessly and perform flawlessly across both desktop and mobile platforms (iOS, Android).
• Research player behavior, analyze feedback, and continuously improve screens to enhance visual clarity without overloading the user.
• Work closely with Game Designers, Product Managers, the Art Team, and Developers.
• Create basic animation concepts, screen transitions, or visual effects to enhance the overall player experience and hand off assets to animators.

Requirements

• 3+ years of commercial UX/UI design experience, with a significant portion specifically in iGaming (slots and instant games).
• Deep understanding of slot and instant game mechanics, UI logic, and player psychology.
• High proficiency in design tools: Figma, Adobe Photoshop, Illustrator.
• Strong portfolio showcasing complex interface solutions, screen flow logic, and work with UI kits.

Nice to Have

• Experience with Spine 2D, After Effects, or DragonBones for creating micro-interactions or VFX (e.g., Big Win celebration effects).

What we offer

• Fully remote format
• Opportunity to build new game products from scratch
• Direct collaboration with product stakeholders and decision-makers
• Fast decision-making and startup-like environment
• A chance to influence the future portfolio of instant and crash games

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

• A next-generation cross-asset data management platform to provide globally consistent data and innovative tools to support business strategy for trade/sales clients that is built on big data architecture, highly scalable, and cloud-ready. The platform enables industry-leading analytics, client reporting, regulatory compliance, surveillance, supervisory reporting, and data science solutions (data flame). The project tech stack: Apache Spark, Hive, Java, Scala, Spring, SQL, Kafka, Hadoop.
  
  We are looking for a strong Senior Java Developer with Big Data experience (Hadoop, Spark) capable of build the design and establish the framework in order to expose and distribute the Risk data to wide variety of consumers including Finance, Front office Risk Systems, Trading Systems, Back office and Account systems. This should cover low latency access and Streaming, Push / Pull mechanisms depending on the type of consumers.
  
  The role of the Senior Java Developer involves working with strong development teams (3 Senior Java Developers), the opportunity to work with big data improving knowledge in this domain utilizing the resources of an international bank.

   

• Responsibilities:

  • Design and build frameworks for ingesting/modeling the complex Risk data
  • Develop Low latency caching to service Front office risk systems

• Mandatory Skills Description:

  • At least 7 years of experience in software development, including professional backend software development experience;
  • Strong Knowledge of the Java programming languages
  • Understanding Java dependency injection frameworks, preferably Spring
  • Strong SQL skills
  • 2+ year of Big data development with extensive hands-on experience with Spark programming
  • Strong knowledge of big data technologies like Hadoop (Hive) and Spark
  • Understanding Data governance
  • Should be familiar with algorithms and design patterns
  • Understanding of distributed systems.
  • Understanding of CI/CD workflow.
  • Familiarity with the Linux environment, including scripting skills

   

• Nice-to-Have Skills Description:

  • Databricks and cloud services, preferably aws/gcp
  • Experience with in-memory databases and caching
  • Data modeling: fact, dimension tables, SCD
  • Understanding of open table formats: iceberg, delta lake, hudi
  • Understanding of open file formats: parquet, orc
  • Job Orchestration tools like Autosys or Airflow
  • Financial background (where possible)

   

• Languages:
  • English: B2 Upper Intermediate

We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage team and work directly with the C-suite to set KPIs, build systems, and drive growth.

Responsibilities

• Build and execute half-year and full-year marketing strategies.
• Define and track KPIs for performance, lead generation, and team productivity.
• Lead weekly planning, execution monitoring, and monthly reporting of all marketing efforts.
• Systemize the lead acquisition + lead management flow.
• Spot growth opportunities, test new channels, and scale what works.

Qualifications

• 3+ years in digital marketing, with a proven strategic and team leadership background.
• Experience in Affiliate Marketing and paid performance channels (Google, Meta).
• Strong analytical skills — confident with dashboards, KPIs, and reporting.
• Proficiency in applying AI tools for work tasks.
• PR and partnership management experience is a plus.
• Upper-intermediate English (B2).

We Offer

🌍 Remote work from anywhere 🌴 Unlimited paid vacation days 🤒 10 paid sick days 🗣 English classes 📚 Take part in conferences worldwide

You are a person who loves watching tables, review that everything works.
You were a spider in your previous life and you hate it when some thread does not work.
You love finding any issues in the system and drilling in the issues as far as you can.
You enjoy working in untypical hours. [ Evening shifts ] [ Early morning shifts ]
You feel that you can make streaming services work seamlessly. By addressing issues as fast as you can.
Join the content experts team to watch content and content tools to deliver the best quality possible with no threads broken.

Requirements:

• Understanding of Product Support/Technical Support workflow
• Good English language skills (Intermediate/B2 level or higher, both spoken and written)
• Strong knowledge of ticketing systems and troubleshooting workflows
• Familiarity with monitoring and logging tools such as Jira, Grafana, Kibana, and Datadog
• Knowledge of basic networking concepts

 Good to Have:

• Experience with automation scripting or advanced technical support
• Basic knowledge of cloud computing platforms
• Understanding of web applications, server architecture, and HTTP/REST APIs
• Familiarity with incident management principles and best practices

Job responsibilities:

Shift Details & Work Schedule:
– Hours: 30–40 hours per week
– Shifts: 6:00 AM – 3:00 PM or 2:00 PM – 11:00 PM, Monday through Sunday
– Note: Flexibility is required. Shifts may include 8–12 hours on weekends and/or additional night shifts based on client requests
 

Key Responsibilities:

• During your shift, you will be responsible for monitoring, triaging, and escalating issues during non-regular working hours
• Monitor content streaming tools to identify and report any system issues
• Monitor content delivery tools to detect and troubleshoot transcoding errors
• Ensure third-party vendor tools and integrations are working seamlessly
• During monitoring downtime, review streaming content and provide quality feedback