Jobs at Djinni

Stay Group is an innovative marketing company on a mission to help businesses acquire their target customers and create effective solutions in the iGaming and entertainment industries. We develop tools that allow our partners to scale their products, optimize processes, and improve performance.

We are currently looking for a Technical Specialist to support the team in managing technical integrations, postback setups, CRM operations, and automation of internal processes.
 

Key Responsibilities:

• Close work with Affilka by SoftSwiss:
• Set and assign commisions, integrate postbacks, set Landing Pages and provide tracking links to the team/Partners
• To be present  by request at chats with Partners and assist with integration process, doing the s2s tests, and setting the deals
• Research and Analyze API doc and implement the solution in providing tg_bot that will automatically do inegration and giving the deal details
• Сlose work with CRM system Nethunt: change cards' status etc.
• Assist the team in terms of technical questions/support
   

Requirements:

• 1+ year of experience in a similar position (Affiliate Manager Assistant / Technical Support /
• Integrations Manager / iGaming operations). Experience in iGaming or affiliate marketing will be a strong advantage.
• Strong understanding of affiliate tracking systems, postbacks and conversion tracking.
• Experience working with Affilka (SoftSwiss) or other affiliate platforms will be a big plus.
• Experience with S2S postbacks, testing conversions and troubleshooting tracking issues.
• Familiarity with CRM systems (experience with NetHunt will be an advantage).
• Understanding of affiliate deals, commissions, CPA / RevShare / Hybrid models.
• Ability to communicate with partners during technical integrations and setup processes.
• Basic technical skills: ability to work with URLs, parameters, tracking links, tokens, macros.
• Experience with Telegram bots or automation tools will be a plus.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Good problem-solving skills and ability to independently find solutions.
   

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Location: Remote / Europe / CIS
Employment: Full-time
 

From merchant settlements to PSP integrations, from reconciliation flows to financial strategy - this is where fintech finance meets high-risk payments.

Within the SolveX fintech holding, we are launching a new payment company focused on iGaming and other high-risk industries.
The company will provide payment infrastructure for merchants operating in complex markets: processing, settlements, multi-PSP routing, and global payment orchestration.

To lead the financial architecture of this business, we are looking for a Chief Financial Officer (CFO) who understands the mechanics of payment flows, reconciliation logic, and financial risk management in a high-volume fintech environment.

This role requires deep expertise in payment operations finance, settlements, reconciliation, and financial control across multiple PSPs and partners.

Your Mission

Build and lead a financial system that ensures accuracy of settlements, transparency of payment flows, and financial stability in a high-volume payment environment.

You will oversee everything from PSP settlements and merchant reconciliations to financial strategy and operational finance structure.

What You Will Do

Financial Strategy & Leadership

• Define and execute the financial strategy of the company
• Build the financial structure for a fast-growing payment business
• Support strategic decisions on markets, partners, and payment infrastructure
• Work closely with CEO and leadership on scaling the company

Payment Finance & Settlements

•  Oversee merchant settlement flows and payout structures
• Manage reconciliation of transactions across PSPs, payment gateways, and banking partners
• Ensure accuracy of processing volumes, commissions, fees, and payouts
• Monitor settlement cycles and payment provider balances
• Control financial flows between merchants, PSPs, and internal infrastructure

Reconciliation & Financial Control

• Build and oversee reconciliation processes across payment systems
• Ensure daily, weekly, and monthly reconciliation of: PSP balances, merchant settlements, payment gateway reports, internal transaction ledgers, fiat and crypto payment flows (bank accounts, wallets, and on-chain transactions)
• Identify discrepancies in payment flows and resolve them quickly
•  Implement financial controls for high-volume transaction environments

Reporting & Financial Transparency

•  Develop internal financial reporting for leadership and investors
• Track revenue streams, processing volumes, margins, and partner commission
•  Build forecasting models based on transaction flows and payment volume
•  Prepare financial reports for holding management and partners

Risk Management

• Identify operational and financial risks in payment flows
• Ensure financial stability across multiple PSPs and acquiring partners
• Monitor exposure related to chargebacks, rolling reserves, and settlements
• Work closely with compliance and operations teams

Process & Financial Infrastructure

• Build structured finance processes suitable for a payment infrastructure company
• Design reconciliation and reporting systems between PSPs, merchants, and internal platforms
• Implement financial monitoring tools and controls

• Coordinate with accounting and external finance partners where needed

   

Ideal Candidate Profile

Experience & Background

• 7+ years in finance leadership roles
• Experience as CFO / Head of Finance / Finance Director in fintech, payments, or iGaming
• Strong understanding of payment flows, PSP infrastructure, and settlement mechanics
•  Experience working with high-risk merchants (iGaming, crypto, forex, etc.) is a strong advantage
• Experience managing finance in high-volume transaction environments

Hard Skills

• Deep understanding of payment settlements and reconciliation
• Experience with PSP reporting and payment provider financial flows
• Financial modeling and forecasting in transaction-based businesses
• Strong knowledge of financial controls and operational finance
• Experience working with multi-currency payment systems

Soft Skills

• Structured and analytical mindset
• Ability to build finance systems from scratch
• Comfortable operating in a fast-moving fintech environment
• Ownership mentality - numbers must always reconcile
• Clear communicator between finance, operations, and leadership

Why Join US?

• Opportunity to build the financial architecture of a new payment company
• Direct involvement in high-risk payment infrastructure
• Work with experienced fintech operators within the SolveX ecosystem
• High-impact executive role with strategic influence
• Remote-first, performance-driven culture

If you understand how payment flows actually work - from transactions to settlements - and can bring financial clarity to high-risk fintech operations, we would love to talk.

Join a team that makes changes and meets business goals!

We value responsibility, open communication, technical common sense, and working together toward real results. If you’re looking to grow in a strong team and see the impact of your work — you’re in the right place.

Must have

• React, Next.js, Node.js, Fastify, TypeScript, MySQL, AWS(cost and usage, EC2)
• A result and client-oriented approach
• Strong Communication and presentation skills

• Intermediate English

   

Requirements:

• React.js
• TypeScript
• Tailwind CSS
• Node.js (Express.js/Fastify/Hono Framework)
• Cron Jobs
• SQL
• S3-Compatible Object Storage (AWS S3, MinIO)
• Experience in designing ci/cd pipelines
• AI

Would be a plus

• Next.js
• GraphQL
• MongoDB
• Elasticsearch
• Redis Auth0 OpenAI API
• Experience in building RAG agents

Key responsibilities

• Development and maintenance of the web application interface.
• Frontend integration with APIs.
• Performance optimization and interface responsiveness.
• Working with modern frameworks (Vue/React).
• Participation in code reviews and collaboration with the team (backend, QA).
• Integration of AI functionality for media content creation, including a user-friendly interface to manage the content creation process.
• Working with APIs of AI services for video generation and processing.

We offer

• competitive salary and bonuses
• an opportunity to work on interesting projects with a team of experts
• professional and personal growth through the company’s encouraging program
• feedbacks from supervisors and team members on a regular basis
• flexible working hours to provide you with life-work balance
• flexible vacation policy
• paid sick leaves
• English/Psychology classes

We’re a growing product team building modern web solutions in the fintech and entertainment domains.

We’re looking for a motivated Junior/Middle React / Node.js Developer who’s eager to learn from experienced mentors and grow into a strong Full-Stack Engineer.

📍 Location: Warsaw, Poland (on-site)
🕐 Start: ASAP
 

Requirements:

•  1–3 years of experience with React, Node.js, and TypeScript
•  Understanding of RESTful APIs and CRUD operations
•  Experience with PostgreSQL or MongoDB
•  Good knowledge of HTML5, CSS3 (and preprocessors like SCSS)
•  Familiarity with Git and Agile development
•  English: Intermediate or higher (spoken communication required)

Nice to have:

• Familiarity with CI/CD pipelines
• Basic Docker or AWS experience

Responsibilities:

• Development and maintenance of Front-end applications using React and Web Components;
• Development Backend using Node.js
• Optimization of application performance and scalability.
• Testing and debugging of code.
• Participation in technical discussions and collaborative development.

CONDITIONS:

— The trial period lasts 3 months;

— 15 vacation days per year included (1.25 days are charged every month);

— 5 sick days per year included.
 

We offer:

• On-site position in Warsaw
• Mentorship from senior developers
• Real growth path from Junior to Middle level
• Friendly team and stable environment
• Competitive salary (discussed individually)

💬 If you are ready to join our team and work on exciting projects in Full-Stack development using React / Node.js, we invite you to submit your resume. Join us and showcase your talent in building high-quality, scalable web and mobile applications.

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

We are looking for a Trainee/Junior DevOps to join our friendly team!

You will be a part of an experienced team, working closely with Client engineers from around the world.

Required Skills:

• Must - Knowledge of networking (TCP/IP)
• Must - Knowledge of Linux
• Knowledge of cloud providers (GCP/Azure/AWS)
• IaC (Terraform), Pulumi
• Basic knowledge of SQL and NoSQL databases
• Basic knowledge of any scripting language (Powershell/Bash/Python)
• Basic understanding CI/CD processes and DevOps concepts (Jenkins/CircleCI/GitAction)
• Basic knowledge of containerization and virtualization (Docker/Oracle/VMWare)
• Kubernetes
• Ansible

Responsibilities:

• Be responsible for software releases, configuration, monitoring and support of all production system components and infrastructure.
• Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.
• Work with users to understand and gather their needs in our catalogue. Then participate on the required developments.
• Manage several streams of work concurrently.
• Get in touch with our teams abroad to deploy and adapt existing European and Asian tools.
• Bring a passion to stay on top of DevOps trends, experiment with and learn new CI/CD technologies

We offer:

• Competitive salary
• Interesting and challenging projects
• Future career growth opportunities
• Paid sick leave and working day vacation
• Friendly team of professionals
• Delicious coffee biscuits and tea for your good mood
• The company covers 50% of the cost of courses you need

Look, we’re not hiring a "Social Media Manager" to check boxes and post on a schedule. We need someone to own our presence and turn this brand into a powerhouse. If you live by a strict content calendar and wait for a Jira ticket before you write a single caption - this isn't the place for you.

We need a hunter. Someone who spots a trend at 2 AM, sees the deep narrative where others see "boring finance" and knows how to turn fintech expertise into the kind of content people actually save to their folders.

What’s the vibe?

• You are the Voice: You own the full loop. Strategy, weird new formats, distribution - all of it.
• Idea Machine: We want you to come to us with "we need to talk about X", not wait for us to tell you what’s trending.
• Constant Beta: We’re down for any wild experiment as long as it moves the needle on reach and loyalty. If it works, it works.

The visual side (Important!) 🎨

We don’t have a designer, and we aren't planning on getting one. We’re doubling down on tech, so AI is your entire creative department. You need to be a wizard with Midjourney, Runway, Pika, and whatever new model dropped this morning. We’re building our SMM on a 100% AI stack because that’s where the world is going. If you can’t prompt your way out of a paper bag, we’re not a match.

You’re our person if:

• You’re dangerously autonomous. You see a gap, you fill it. No hand-holding.
• You actually get the 2026 algorithm. You know why things go viral today, not what worked three years ago.
• You’re an AI nerd. You track every update and probably have 50 tabs open of new neural tools right now.

• You genuinely give a damn about fintech and where technology is headed.

   

We aren't here to teach you "Marketing 1.0" We want a pro who’s already crushing it but wants a bigger, weirder, more complex stage to play on.

The Deal:

• Total Carte Blanche: Zero bureaucracy. If you have a vision, you have the green light.
• Actual Impact: You’ll be the one deciding how the whole industry perceives us.
• The High-Growth Grind: Deep tech, fast moves, and zero boredom.

Sound like you? Hit us up. Send over your portfolio or links to the accounts you’ve built. Bonus points if you include a "flex" of something cool you’ve built using AI.

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for an HR Systems & Automation Specialist to join our team. This role focuses on building and improving automated HR workflows, optimizing HR systems, and driving HR technology initiatives across the company.

Responsibilities:

• Design, implement, and optimize automated HR workflows using HiBob and other HR systems.
• Lead HR process automation initiatives and identify opportunities to reduce manual work across PeopleOps.
• Manage integrations between HiBob and other internal and external systems (ATS, LMS, payroll, finance, and communication tools).
• Manage and improve data flows between HR systems, ensuring accuracy, consistency, and reliability.
• Execute and oversee data migrations between HR systems with proper quality control.
• Participate in HR tech and PeopleOps automation projects, including initiatives involving AI solutions.
• Collaborate with HR and other teams to translate operational needs into scalable system and automation solutions.

• Provide technical guidance and support to the HR team on system-related processes.

   

Requirements:

• Proven hands-on experience working with HiBob.
• 3+ years of experience working with HRIS / HR Tech systems.
• Hands-on experience using no-code automation tools (e.g., N8N, Make, Slack workflows, Asana workflows, webhooks, triggers) to automate HR processes.
• Advanced understanding of APIs and system integrations.
• Experience managing integrations and data flows between systems.
• Experience executing or supporting data migrations between HR platforms.
• Experience working with or implementing AI-based tools.
• Strong understanding of the full HR lifecycle — from hiring to compensation.
• Strong analytical skills and attention to detail.

• English: Upper-Intermediate or higher (spoken and written).

   

Nice to have:

• Experience with other HRIS platforms.
• Experience building automation workflows across multiple business systems.

• Experience working with PeopleOps or HR transformation projects.

   

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Hello! We are looking for a Business Administration Intern to join our team, consulting company, CanSolveIt®.  

Remote, part – or full-time. 

CanSolveIt® is a consulting company that provides services on change management and business process optimization. We work with leaders in the construction and energy industry internationally, primarily in the European and North American markets. 

As a Business Administration Intern at CanSolveIt®, you will help maintain order across the company’s operational processes. You will be responsible for collecting, organizing, and accurately storing expense‑related documents while adhering to clear guidelines and consistent file‑naming standards. We are looking for someone who is highly attentive to detail, works in a structured manner, and can uphold documentation practices that meet our high standards of accuracy and organizational discipline.

What we offer: 

• Remote work. 
• Flexible schedule (min 20 hours per week). 
• Opportunities to grow professionally and personally (workshops, work sessions, potential external education and conferences). 
• Paid leave (24 calendar days + 10 public holidays). 
• Small and outstanding team. 
• Exciting challenges, possibility to be a part of business practices of the European and American market. 

Responsibilities: 

• Keep Microsoft structured and up to date, i.e., MS Teams, SharePoint and OneDrive.
• Data entry into Swiss accounting software based on primary accounting documents.
• Recording and verifying financial transactions to ensure accuracy.
• Maintain communication with company IT, accounting, or legal partners for admin questions. 
• Keep track of all licenses and memberships.
• Keep track of the employee’s business and travel expenses if applicable.
• Keep track of marketing and other admin expenses.

Requirements: 

• Strong analytical skills with the ability to synthesize complex information and provide actionable insights. 
• Basic knowledge of accounting principles.
• Interest in Swiss accounting regulations and compliance.
• Excellent written and verbal business communication skills in Ukrainian and English (Intermediate+).   
• We expect you to be a proactive service-oriented doer with great attention to detail and healthy perfectionism when it comes to documents. It is a long-term position, so you should really enjoy a different kind of operational work to thrive in this role. As a team, we praise high standards of work ethics and will expect the same from you. 

Nice-to-Have Skills: 

Experience working with Smartsheet, Office 365, Excel, SharePoint

Social Networks 

CanSolveIt | Website 

Recruiting Process: 

1. Screening interview with HR  (1 hour)
2.  Interview with the CEO and Technical interview  (1 hour)

3. Interview with Team  (30-45 min)

    

Join the CanSolveIt® team and be part of a dynamic consulting firm that drives positive change and innovation within the construction and energy management industries.

We are looking for a highly organized and proactive Project Administrator (PMO) to support the operational coordination of our consulting delivery team.

This role goes beyond traditional administrative support. It requires someone who actively contributes to operational processes, helps maintain delivery discipline, and proactively identifies potential issues, bringing them to the attention of the team.

You will work closely with Project Managers, Service Delivery Managers, and Consulting teams to ensure that project processes, reporting, and communication standards are consistently followed.

This position is designed as a career growth path toward Project Manager or Service Delivery Manager roles. 
The successful candidate will gain hands-on experience with delivery governance, operational management, and customer-facing activities while working within an experienced international team.

Key Responsibilities

Operational Delivery Control

• Monitor incidents and service activities to ensure compliance with agreed SLAs and customer communication standards
• Identify deviations or risks and proactively escalate them to the Service Delivery Manager

Reporting and Operational Transparency

• Coordinate team timesheet collection and ensure its completeness and accuracy
• Prepare operational reports supporting project and service management decisions

Project Process Support

• Support Project Managers in managing ServiceNow requests and operational workflows
• Create and maintain structured work items and tasks in Azure DevOps

Meeting and Communication Coordination

• Participate in project meetings and prepare clear and structured meeting minutes
• Track follow-ups and ensure agreed actions are properly documented and assigned

Project Delivery Documentation

• Document and maintain process guidelines and operational instructions
• Help ensure that delivery processes are consistently followed across teams

Operational Support for Management

• Assist Service Delivery Managers and Project managers with operational coordination
• Support resolution of day-to-day project management and delivery questions

Candidate Profile

We are looking for someone who demonstrates:

• Strong English communication skills (B2 or higher) — both written and spoken
• Bachelor’s degree in Business Administration, Management, Project Management, IT, or a related field
• Familiarity with project management tools (e.g., Azure DevOps, ServiceNow, Jira, or similar)
• Understanding of project management principles and methodologies
• Strong sense of ownership and accountability for assigned processes and tasks
• Proactive mindset with the ability to identify and address issues independently
• Confidence in professional communication, including the ability to clearly explain decisions when interacting with customers
• High attention to detail and strong organizational discipline
• Motivation and ambition to grow into delivery management roles

Professional Growth Opportunities

This role offers a strong career development path within delivery and consulting.

You will gain practical experience working with various delivery methodologies and frameworks, including:

• Agile
• Waterfall
• Hybrid delivery models
• Microsoft Success by Design framework

You will also gain exposure to service delivery best practices, including ITIL, building a strong foundation for future Service Delivery Manager or Project Manager career.

Additionally, the position provides opportunities to expand your technical expertise in the Microsoft ecosystem, including:

• Microsoft Power Platform
• Microsoft Dynamics 365

Synergy Beam Solutions is innovating the future of telecommunications for modern call center operations. As we launch our next-generation platform, we're seeking a passionate and sharp Tier 1 Customer Support Engineer to join our fully Remote LATAM team.

You will be the front line of technical support for our clients across Latin America, responsible for resolving issues, documenting solutions, and ensuring every customer interaction is exceptional.

What You'll Be Doing:

• Own the Customer Experience: Serve as the primary point of contact (L1) for our business and communication application users, delivering timely and professional support.
• Investigate and Resolve: Efficiently troubleshoot, reproduce, and document customer issues end-to-end within our ticketing system.
• Drive Process Improvement: Identify and report on recurring technical issues, contributing insights to reduce future problems and enhance product stability.
• Build Knowledge: Maintain and expand our internal Knowledge Base and refine IT process templates for better team efficiency.
• Communicate Clearly: Translate complex technical issues into clear, actionable updates for customers, ensuring swift incident resolution.

What You Bring to the Team:

• Experience: At least 1 year in a dedicated Technical Support, Helpdesk, or IT role.
• Technical Acumen: Proven ability to troubleshoot application workflows, understand business logic, and utilize tools like Google Chrome Developer Tools.
• Communication: Exceptional customer communication skills (written and verbal).
• Language: Professional working proficiency in English (B2/Upper-Intermediate or higher).
• Mindset: Highly reliable, organized, and detail-oriented, with the flexibility to cover shifts needed to support our LATAM client base.

Great to Have (Bonus Skills):

• Familiarity with monitoring and logging tools such as Prometheus, Grafana, Kibana, or the ELK stack.
• Basic understanding of Jira, SQL, HTTP/API fundamentals, or VoIP systems.
• Experience with Kubernetes or general containerized environments.

Required languages

English C1 - Advanced

Product Manager

<<< 100% remote / Full time / English CV >>>

We’re hiring a Project Manager to join Us

ScrumLaunch is a software development company supporting fast-growing US startups across various industries. With locations in Los Angeles, CA, and Portland, OR, the company is looking to hire a Project Manager to play a crucial role in onboarding new clients, ensuring smooth communication between internal teams and clients, and defining processes to drive company growth.

In this role, you will collaborate closely with the company founders and software team leaders. The ideal candidate should possess excellent interpersonal skills and a passion for continuous learning and professional development. A career at ScrumLaunch promises to be fast-paced, dynamic, and never dull.
 

Requirements

• 3+ years of product ownership experience;
• A minimum of 3 years of hands-on experience in Software development (Web&Mobile projects);
• Business-oriented person with a mindset suited to product management;
• Practical knowledge in Scrum, Kanban, and eXtreme Programming (XP);
• Strong background in developing project workflows;
• Experience in project estimation and task prioritization under tight deadlines;
• Proficiency in Web and Mobile technologies;
• Familiarity with project management tools such as Trello, JIRA, etc.;
• Advanced English proficiency;
• Be available to communicate with customers in PST/EST time zones.
   

Responsibilities

• Initiate new projects and implement efficient project management processes;
• Identify project needs by interviewing project stakeholders;
• Create project and task requirements;
• Defining the product vision, strategy, and roadmap.
• Managing/ prioritizing the project backlog;
• Market research and competitive analysis;
• Project team management (Design, Development, QA);
• Contribute to improving PM processes for ongoing projects;
• Balance project scope and timeline to deliver optimal solutions;
• Resolve issues and conflicts effectively;
• Build strong relationships with clients and stakeholders through effective people management;
• Meet and exceed client expectations;
• Onboard and train new team members.
• Please note that the hiring process includes a test assignment.
   

Work conditions

• Opportunities to work on diverse and challenging projects;
• A supportive and collaborative team environment.
• 12 vacation days per year;
• 5 sick days per year;
• Access to therapist and psychologist support for mental well-being.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Senior SMM Manager to join our team!

Requirements:

- At least 3 years of experience in SMM (IT, Marketing preferably);
- Strong copywriting skills in English (B2+);
- Proficiency in working with SMM analytical tools;
- High level of accuracy and strong attention to detail;
- Strong visual awareness, knowledge of current trends and tools in social media, and the ability to easily navigate and track content trends;
- Excellent communication skills and a willingness to work in a team;
- Deep understanding of audience behavior and engagement mechanics;
- Ability to develop strategies and independently manage projects.

Will be plus:

- Experience in mobile shooting and creating native content (stories, reels, TikTok).
- Experience in launching advertising campaigns on social media.

Responsibilities:

- Develop and implement a social media content plan aligned with the SMM strategy and overall marketing goals;

- Create and manage content, including expert-level texts that highlight product and industry knowledge;

- Adapt content to suit the specifics of each platform and target audience;

- Track and analyze SMM metrics, competitor data, and ad campaign effectiveness to optimize performance;

- Collaborate with cross-functional teams (design, PR, marketing) to create cohesive content;

- Stay up-to-date with the latest SMM trends, news, and best practices, particularly those relevant to the iGaming industry;

- Deliver clear, concise reports and presentations that showcase achieved KPIs.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🗣Free internal English courses;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

We are looking for a Payment Operations Specialist to support and maintain the company’s payment infrastructure and operational financial processes.

This role is for someone who understands how online payment systems, banking procedures, and account verification processes work. The key goal is to ensure operational stability, timely execution of payments, and proper coordination with financial partners.

You will be responsible for maintaining payment accounts, monitoring their status, ensuring compliance with verification procedures, and executing payments according to the approved schedule.

What You Will Do

• Maintain operational infrastructure for payment activities
• Work with payment system and banking accounts
• Handle and monitor verification procedures
• Track account statuses and respond to operational limitations
• Ensure timely fund transfers and allocation
• Prepare and follow payment schedules
• Monitor account balances and liquidity
• Execute payments according to plan
• Communicate with financial partners and counterparties
• Support internal operational finance processes

Area of Responsibility

• Stability of payment operations
• No critical operational disruptions
• Timely execution of financial obligations
• Proper handling of verification procedures
• Operational risk minimization

We Expect From You

• Experience working with online payments, banks, or fintech services
• Understanding of risk-control logic in payment systems
• High level of attention to detail and accuracy
• Ability to follow established procedures and guidelines
• Calm reaction to operational limitations or account restrictions
• Strong organizational skills and operational discipline

Why you’ll feel comfortable with us

• Clear expectations.
• Real impact on outcomes and metrics.
• Opportunity to grow expertise in fintech and payment systems.
• A sensible team that values quality and accountability.

The Opportunity

We’re looking for a Chargeback Lead who does more than just "process claims." We need a strategist who can navigate the entire dispute lifecycle, from deep-dive investigations to high-stakes bank escalations.

In this role, you won’t just be following a script. You’ll be the person taking ownership of our case strategies, talking directly to banks about account freezes, and researching how chargeback frameworks operate as we break into new global markets. You’ll combine operational grit with the big-picture thinking needed to set the standards for our entire chargeback function.

What Your Day-to-Day Will Look Like

• Case Ownership: You’ll independently manage your own portfolio, selecting and analyzing transactions to build airtight, strategically positioned evidence packages.
• Bank Relations: You’ll be our voice with banking partners, handling sensitive communications regarding frozen funds, account restrictions, and complex appeals.
• Market Research: As we expand, you’ll dive into the regulations and banking practices of new geographies to ensure our dispute framework is ready for prime time.
• Process Evolution: We want you to find the friction. You’ll develop internal workflows, refine case preparation standards, and leverage AI tools to make our operations faster and smarter.
• Collaboration: You’ll work closely with Accounting, and Tech teams to ensure our financial recovery efforts are seamless.
• Mentorship: As the function grows, you’ll have the chance to guide and mentor junior team members, shaping the future of the team.

What We’re Looking For

• Experience: You have at least 3 years under your belt in chargebacks, disputes, or payment operations.
• Communication: Your written English is sharp and professional. You know how to talk to banks in a way that gets results.
• Strategic Mindset: You don’t just see data; you see the logic behind chargeback requirements and know how to handle high-risk escalations.
• Tech-Savvy: You’re comfortable with spreadsheets and internal systems, and you’re genuinely excited about using AI to enhance your workflow.

• Ownership: You’re someone who takes initiative. You don’t wait for a manual; you help write it.

   

Why You’ll Love Working With Us 

We value accountability over bureaucracy. Here, you’ll have real influence over our financial outcomes and the freedom to shape your own processes. You’ll be exposed to complex international fintech environments where your decisions actually move the needle. If you're looking for a place where "smart decision-making" is more than just a buzzword, you'll fit right in.

BitHide is an enterprise-grade crypto wallet for businesses worldwide, created in response to market needs. Around 10 years, we’ve been building secure, scalable, and privacy-focused crypto payment infrastructure, operating in 5 countries with a global team.

We need someone who doesn't just run training sessions — but builds knowledge systems. Someone who can take a complex blockchain product, reverse-engineer it into structured learning, and scale that knowledge across a global team through automation and smart design. If your idea of L&D is a well-architected system that drives measurable business outcomes — not a slide deck — read on.

Our product is deep, niche, and in demand globally. Your goal isn't just to teach — it's to make every person on the team sharper, faster, and more autonomous. We value results and professionalism — and we're ready to reward accordingly.

Your scope of responsibility:

• Own the full L&D cycle — from diagnosing knowledge gaps to designing programs, delivering them, and measuring impact
• Build proprietary learning programs from scratch: Sales Excellence, Product Deep Dives, Web3 Compliance, Soft Skills — you don't wait for a template, you create the standard
• Run and scale the LMS ecosystem (TalentLMS or equivalent) — automate tracks, customize journeys, ensure knowledge is accessible 24/7
• Facilitate live workshops and webinars — you hold the room, translate complexity into clarity, and make people want to come back
• Develop a product understanding at the level of a Product Owner — you know BitHide well enough to teach it, not just describe it
• Implement and track learning metrics (ROI, Knowledge Retention, Completion Rate) - you operate on data, not on feel

Who we're looking for:

• A professional with 3+ years in L&D/Training exclusively inside product-driven IT companies — not corporate training, not consulting, product
• A domain insider with hands-on understanding of Crypto / Blockchain / FinTech - you've built learning in these industries, not just read about them
• An LMS expert with practical platform experience TalentLMS or equivalent — you know how to turn software into a seamless tool, not a frustration
• An instructional designer and practitioner in one — you independently write scripts, build long-reads, produce interactive video, and create modules that actually work
• A structural thinker with zero tolerance for chaos — your systems have logic, hierarchy, and clarity baked in from day one

Why BitHide

• Join a global FinTech product that’s truly reshaping the market landscape
• Work with smart minds on complex challenges — we’re not “playing startup,” we’re building the infrastructure of the future
• Be part of a team free from toxicity — only open dialogue, mutual respect, and real professionalism
• Receive fair compensation — clear structure, results-driven rewards, and flexible reviews
• Grow with us — clear goals, transparent career paths, no unnecessary bureaucracy
• Enjoy support — English classes, continuous learning, gym benefits, and family bonuses
• Key specialists get relocation support to Cyprus
• Instant review of your CV — because time matters

Smart people. Big challenges. A business that builds the industry.