Jobs at Djinni

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client looking for a backend-heavy engineer to architect the infrastructure that turns vague human intent into precise, autonomous agent actions.

The product leverages AI to automate development workflows and dramatically increase R&D productivity. Already in production with active customers, the team is now scaling both the technology and impact.

Key Requirements:
🔹 7+ Years Experience: Deep expertise in engineering high-stakes software;
🔹 Scale-Tested: 3+ years on a customer-facing team. Proven track record of delivering complex features for production systems and solving high-impact bugs in mature environments;
🔹 Stack: Expert Python (Django preferred), proficient React;
🔹 Cloud & DevOps: Experience with AWS and CI/CD pipelines;
🔹 Databases: Strong knowledge of MySQL (or equivalent relational DBs); experience with graph and vector databases is a plus;
🔹 AI Native: Power user of Claude and Cursor; comfortable leveraging AI tools in daily workflows;
🔹 Agent Expert: Proven experience building AI agents in production; able to move beyond basic prompts to create reliable, deterministic agentic systems;
🔹 API & Testing: Skilled in building and consuming APIs; experience with automated testing frameworks (e.g., PyTest);
🔹 Frontend: Solid understanding of JavaScript/TypeScript and modern frontend frameworks;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Orchestrate: Develop production-grade AI agent workflows that manage their own validation loops;
🔹 Architect: Build Python services that bridge the gap between high-level requirements and technical execution;
🔹 Streamline: Create systems that allow developers to manage a fleet of autonomous workstreams, eliminating the manual coordination that stalls modern R&D;
🔹 Customer Impact: Rapidly address customer feedback by fixing bugs and implementing new requirements, ranging from small UI tweaks to complex backend features;
🔹 Feature Development: Design and deliver new capabilities for the platform, especially deep AI-driven features and integrations with customer systems;
🔹 End-to-End Ownership: Take full responsibility for tasks from initial concept through to production deployment, including testing and validation;
🔹 Collaboration: Communicate directly with customers as needed to understand their needs, present solutions, and gather feedback;
🔹 Product Mindset: Actively participate in product discussions, propose improvements, and help shape the direction of the platform;
🔹 Proactive Problem Solving: Identify potential issues and opportunities for improvement before they become bottlenecks;

Interview stages:
🔹 HR Interview;
🔹 Technical Discussion ;
🔹 Practical Session ;
🔹 Team Fit Conversation ;
🔹 Final Review;
🔹 Reference Check;
🔹 Offer;
 

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring, dynamic work culture.

Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Core Responsibilities

• Onboarding & Training: Onboard new support agents using internal guidelines and knowledge base materials; conduct structured training sessions to ensure full product, process, and tools proficiency before agents go live.
• Knowledge Base Management: Maintain and update training materials, scripts, in line with product and policy changes; ensure the team always operates from current documentation.
• Team Performance Oversight: Monitor day-to-day agent activity, track KPIs, and identify performance gaps; provide timely feedback, coaching, and corrective guidance.
• Chat & Quality Review: Regularly audit agent conversations across all channels (live chat, emais); score interactions against quality rubrics and deliver structured feedback.
• Scheduling: Build and manage shift schedules for the support team, ensuring full coverage across all time zones and shifts while balancing team workload.
• Task Management: Assign tasks and priorities to agents based on queue load and business needs; coordinate daily team stand-ups and briefings.
• Reporting: Prepare regular performance reports (daily, weekly, monthly) covering key metrics: CSAT, FCR, SLA compliance, and individual agent stats; present findings to management.
• Escalation Handling: Act as the first escalation point for complex or sensitive player cases; liaise with Antifraud, Billing, and Retention teams to resolve issues efficiently.
• Process Improvement: Continuously identify workflow inefficiencies and propose improvements to increase team performance and player satisfaction.

Requirements

• Minimum 2 years of experience in customer support, with at least 1 year in a team lead, senior, or supervisory role.
• Strong written and verbal English communication skills (B2+ level) 
• Proven ability to train, coach, and develop support agents from onboarding through to independent performance.
• Experience with quality assurance processes: chat auditing, scoring, and structured feedback delivery.
• Confident working with CRM, helpdesk, and scheduling tools (LiveChat, Zendesk, Intercom, or similar).
• Strong organizational skills — able to manage schedules, task distribution, and reporting simultaneously.
• Data-oriented mindset: ability to read performance dashboards, identify trends, and translate numbers into action plans

Nice to Have

• Background in iGaming, betting, or FinTech — Tier-1 market experience is a strong advantage.
• Familiarity with KYC / AML procedures and responsible gambling frameworks.
• Experience working with distributed remote teams across multiple time zones.
• Additional language skills beyond English.

Remote Work Conditions:

• Fully remote position
• Personal equipment required (PC/laptop + stable internet connection)
• All work and communication tools provided by the company

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

• Work Schedule Monday-Friday: 10-19

   

Job Summary

We are looking for a data-driven and proactive CRM & Retention Manager to build, develop, and scale the CRM function for a fast-growing CS2 skins gambling product. In this role, you will own the retention strategy across the full user lifecycle, from onboarding and activation to engagement, churn prevention, and winback. You will work closely with product, marketing, and analytics teams to create personalized, automated, and performance-driven CRM campaigns that improve retention, increase user engagement, and drive long-term user value across key iGaming markets.
 

Required Qualifications:

• 3+ years of experience in CRM, Retention Marketing, Lifecycle Marketing, or a similar role within the iGaming industry.
• Proven experience working with Tier-1 and Tier-2 markets.
• Hands-on experience launching and optimizing CRM campaigns across email, push notifications, SMS, and in-app messaging.
• Strong understanding of lifecycle marketing, user segmentation, user journeys, and retention mechanics.
• Experience building automated lifecycle flows, including onboarding, activation, engagement, retention, churn prevention, and winback journeys.
• Ability to segment audiences using behavioral, product, and transactional data.
• Strong analytical mindset with the ability to make decisions based on performance metrics.
• Experience working with key CRM and product metrics, including D1/D7/D30 retention, churn rate, LTV, ARPU, conversion rate, engagement rate, and reactivation rate.
• Experience running A/B tests, analyzing results, and scaling successful CRM initiatives.
• Ability to identify churn drivers and develop retention hypotheses to reduce churn and reactivate users.
• Strong collaboration skills and experience working with product, marketing, analytics, and creative teams.
• Proactive, independent, and motivated to build CRM as a strategic growth function rather than just a communication channel.
• Fluency in Ukrainian or Russian and proficiency in English for technical collaboration in a remote/global team setting.
• Ability to work within the CET/EET time zone.

Your Advantage:

• Experience with CS2 skins trading, skins gambling, online casinos, betting, or related iGaming products.
• Experience working with LATAM and CIS markets.
• Understanding of email deliverability, sender reputation, and messaging performance optimization.
• Experience with mobile apps, subscription products, performance-driven products, or high-frequency transactional platforms.
• Basic understanding of SQL, analytics tools, data structures, and product analytics.
• Experience with advanced personalization, dynamic content, and automated lifecycle journeys.
• Strong product thinking and ability to connect CRM initiatives with broader user experience improvements.

Ideal Candidate

The ideal candidate is a hands-on CRM and retention specialist with a strong iGaming background and a deep understanding of how to influence user behavior across the lifecycle. You are comfortable working with data, building segmentation logic, launching multi-channel campaigns, and continuously testing new hypotheses to improve retention and monetization. You think strategically but execute quickly, understand the psychology of iGaming users, and know how to turn CRM into a measurable driver of business growth. You are proactive, independent, commercially minded, and excited to build scalable CRM systems for a competitive CS2 skins gambling product.

Key Responsibilities

• Build and own the CRM and retention strategy across all stages of the user lifecycle.
• Plan, launch, optimize, and scale CRM campaigns across email, push, SMS, and in-app channels.
• Design and implement automated lifecycle journeys, including onboarding, activation, engagement, retention, churn prevention, and winback flows.
• Segment users based on behavioral, product, transactional, and engagement data.
• Personalize communications to improve activation, conversion, retention, engagement, and reactivation.
• Analyze CRM performance using key metrics such as D1 / D7 / D30 retention, churn rate, LTV, ARPU, conversion rate, engagement rate, and reactivation rate.
• Run A/B tests across messaging, timing, offers, channels, and audience segments.
• Identify churn patterns and develop CRM hypotheses to reduce churn and bring inactive users back.
• Work closely with product, marketing, analytics, design, and content teams to improve the user journey.
• Translate user behavior insights into actionable CRM campaigns and lifecycle improvements.
• Continuously optimize communication frequency, channel mix, personalization logic, and campaign performance.
• Build reporting dashboards and performance feedback loops for CRM activity.
• Develop CRM as a strategic growth function that contributes directly to user retention, monetization, and long-term product success.

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Test Assignment (Optional).
   3. Technical Interview with Marketing Manager - 1.5 hr.
   4. Final Interview with CPO - 1 hr. 
3. Job Offer
4. Referrals: Employment and Background Check

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Professional courses/certifications (200 EUR per year).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• Values-driven culture with a friendly and supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
   

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you, send over your CV and let’s talk!

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Responsibilities

• Creating high-performing creative content for various advertising platforms
• Participating in creative brainstorming sessions, analyzing competitors

Requirements

• At least 1 year of experience in a similar role (for junior candidates, we may consider applicants without IT experience but with design experience in other fields)
• Basic knowledge of animation, video editing, composition, and color theory.
• Experience with AI tools (Runway, Magnific, Lovart, and others)
• Proficiency in Adobe After Effects and Premiere Pro
• Experience with Illustrator and Photoshop

Would be a plus 

• You stay in sync with the latest social media trends, design innovations, and motion graphics techniques, as well as new AI tools, to create relevant and engaging content.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

The Business Analyst (BA) within the IT team acts as a critical bridge between business stakeholders and technical teams, ensuring that business needs are accurately translated into effective technology solutions. Working closely with finance, operations, and regional teams, the BA gathers, analyzes, and documents requirements, aligning them with organizational goals and regulatory standards.

This role involves collaborating with cross-functional teams to identify process improvements, define functional specifications, and support the delivery of IT initiatives that enhance financial systems, reporting, and operational efficiency. The BA plays a key role throughout the project lifecycle - from initial discovery and requirements gathering to testing, implementation, and post-release support.
 

Key responsibilities include:

• Partnering with business stakeholders to understand needs, challenges, and opportunities
• Translating business requirements into clear functional and technical specifications
• Facilitating communication between business and IT teams to ensure shared understanding
• Supporting solution design, testing (UAT), and implementation activities
• Ensuring compliance with financial regulations and regional (LATAM) requirements
• Identifying process optimization opportunities and driving continuous improvement
   

The ideal candidate combines strong analytical thinking with excellent communication skills, has experience in financial services, and ideally in credit/lending companies.

We are looking for a Junior Network Engineer to join us.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Key tasks:

• configuration of network equipment;
• new network setups;
• network monitoring;
• basic troubleshooting;
• network documentation.

Requirements:

• basic understanding of:
  • LAN/WAN;
  • dynamic routing principle;
  • network troubleshooting;
• attitude towards learning.

Will be a plus:

• experience with various network equipment;
• experience in telecom and/or datacenter networking.
• certifications from network equipment and software vendors;
• work in a team of professionals at an international level; 
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

We offer:

• certifications from network equipment and software vendors;
• work in a team of professionals at an international level; 
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

We are looking for a Manual QA Engineer due to expansion of our team.
 

Servers.com is a global IaaS hosting platform providing a full range of computing, storage, and networking services for US, Europe, and Asia customers. 
Our main product is a management system of various hosting services, including a customer portal and internal admin panels.

Responsibilities:

• Manual functional, regression, and integration testing of the web service and related systems.
• Collaboration with developers and the product team to clarify requirements and testing scenarios.
• Development and maintenance of test cases, checklists, and testing documentation.
• Validation of integrations with infrastructure components (servers, switches, load balancers, Kubernetes, OpenStack).

• Bug reporting and verification before releases.

   

What we expect:

• Experience in a similar position for two years.
• Knowledge of web applications and distributed systems testing.
• Experience with bug tracking systems (e.g., Jira).
• Basic knowledge of SQL, HTTP, and networking.
• Linux user/administrator experience.

• English level sufficient for reading and writing documentation.

   

It will be a plus:

• Exposure to Kubernetes, OpenStack, or cloud environments.
• Familiarity with automation testing tools.

• API testing experience.

   

We offer:

• Work in a team of professionals at international level.
• Comfortable working conditions.
• Opportunity to practice and improve your English.
• Competitive salary and all necessary equipment.
• Remote work from Bratislava with the possibility to use our co-working space.

• Support of legalization in Slovakia if needed.

   

We are looking for a technical support engineer in Bratislava.

This position is also suitable for Junior-level professionals.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
– you know what components a modern computer consists of;
– you understand the basic principles of the Internet and computer networks.

Will be an advantage:
– experience with Linux operating systems (Ubuntu, CentOS, Debian);
– basic knowledge of working in the Linux terminal;
– experience in installing Windows/Linux OS from the ground up.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

We are looking for a technical support engineer in Bratislava.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
​– you have a deep understanding of how the Internet and networks work;
​– experience with Linux operating systems (Ubuntu, CentOS, Debian);
​– knowledge of working in the Linux terminal.​

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

Remote – B2B – Full-time

Industry: HealthTech

Team: Marketing, Paid Social (Meta)

Location: Worldwide, with hubs in Warsaw and Paris, open to remote

Voodoo’s gaming hub in Paris — Aura team members are welcome there!

We’re a team built by founders who’ve scaled Voodoo (€625M revenue). We’ve secured seed capital from top-tier investors behind BeReal, Deel, Voodoo, and AppLovin—and are now taking on an AI-driven health app to own the next big category in health & fitness.

You’ll work side-by-side with the Creative Lead—a performance-minded leader with hands-on experience. You’ll work on turning ideas into high-performing video ads. You’ll take ownership of competitive research, creative production, and rapid pivoting.

 About the Product

Aura is an AI-powered wellness coach that helps people understand and improve their health based on real data — not guesswork.

The product combines lab testing, biomarker analysis, and AI-driven insights to identify what’s actually affecting a person’s energy, focus, mood, and overall well-being. Instead of generic advice, Aura provides personalized recommendations (nutrition, supplements, lifestyle) tailored to each user’s biology.

 Strategic Creative Production

• Create high-performing ads—leading the entire process from concept to final delivery.
• Collaborate closely with motion and graphic designers on concepting, execution, and iteration.
• Own key creative KPIs, including ROAS, CPA, success rate, and profit per creative.
• Analyze competitors with spy tools and translate findings into testable ad angles.

 Required Hard Skills

• 1+ years in a creative production role within a performance marketing environment.
• Strong background in ideating creatives for Meta, TikTok, and other performance platforms.
• Proven experience producing high-performing video ads with $50k/creative spend for Meta (Facebook/IG).
• Confident working with spy tools to reverse-engineer competitor strategies.
• Fluent in creative compliance policy for health & fitness ads on Meta.
• B1+ level English (work in English daily).
• Experience launching new products/flows/brunches from scratch and scaling them to $100k+/month would be a huge plus.

 Soft Skills We Value

• Speed & Persistence. You move fast, run constant creative tests, and keep momentum even when early results miss the mark—knowing that breakthroughs often come right after setbacks.
• Autonomy. You can run creative cycles independently and don’t wait for direction.
• Responsibility. You care deeply about results and treat metrics like ROAS and CPA as key indicators of your impact—not just numbers on a dashboard.
• Curiosity. You’re constantly analyzing, researching, and pivoting for new angles.
• Thrives in early-stage companies and sees the 0→1 phase as the moment to shape the foundation.

 What your typical week looks like:

• Launch and test multiple new creative hypotheses
• Brief designers and iterate on creatives daily
• Analyze performance (ROAS, CPA, CTR) and kill/scale fast
• Research competitors via Ad libraries and spy tools
• Work on improving funnels, quizzes, and angles

 This role is NOT for you if…

• You’ve never produced a creative that spent >$50k/mo profitably.
• You are a pure Project Manager (no hands-on work)
• You optimized existing funnels but never built from scratch
• You prefer stable, predictable environments over fast-paced startups
• You need layers of structure or a big team to operate effectively.
• You’re not comfortable being the main point of contact for motion designers.

 Why Join Aura

1. Work with exceptional founders and team members. Aura is built by founders who previously scaled companies to hundreds of millions in revenue, alongside engineers and team members from companies like Meta and Netflix.

2. Real ownership and impact. You’ll work in a small team where your ideas and execution directly shape the product, strategy, and company growth.

3. Fast execution, no bureaucracy. Aura moves quickly — ideas turn into experiments and real product changes in days, not months.

4. Accelerated career growth. You’ll have the opportunity to take on leadership responsibilities early and expand your role as the company grows.

5. Build the future of preventive health. Aura sits at the intersection of major trends — AI in healthcare, longevity, and personalized wellness — helping people improve their health and energy.

 Benefits

1. Salary: Competitive B2B compensation based on experience – we’re really flexible here!
2. Bonuses: Performance-based bonuses and fast salary reviews
3. Time Off: 33 paid days/year (vacation, sick leave, flexible public holidays), accruing at 2.75 days/month after 3-month probation
4. Wellness: Aura Body Battery Program — quarterly in-house doctor consultation (lab reviews + guidance)

 Hiring Stages

1. Intro Call with Recruiter (30 min)
2. Interview with Creative Lead & CMO (60 min)
3. Test Task
4. Test Task Review Call (30–45 min)

Interested? Let’s connect and discuss the details!

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: German language. 

Job Details:

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: English language. 

Job Details:
 

Location: The candidate must be located in Ukraine, as the company provides work equipment (laptop and headset).

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.

Job Responsibilities

• Processing deposits, withdrawals and refunds based on the established policies and procedures
• Ensuring compliance with the company’s anti-money laundering procedures
• Assisting internally all departments with any issues to client funds
• Performing other ad hoc tasks as requested
• Record keeping of executed transactions
• Identify potentially unusual, suspicious, or fraudulent transactions and refer these to the Compliance department
• Reconciliation between bank accounts and PSP to CRM
• Issue, review and follow up on various financial reports as per applied procedures (daily, weekly, monthly)

Job Requirements            

• Demonstrated work experience in a similar role
• Advanced Excel skills (dynamic tables, pivot tables and macros)
• Excellent verbal and written communication skills in English
• Efficient and strong detail oriented
• Computer and numerically literate
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
7am - 4pm
9am - 6pm
3pm - 12am

Vacation - unpaid

Location: Ukraine

Equipment: Yes

Obriy AI у пошуку досвідченого Business Development Manager для розвитку продукту на міжнародних ринках.

Про роль

Ми шукаємо BDM, який буде відповідати як за inbound, так і за outbound sales: працювати з вхідними лідами, самостійно генерувати нові можливості, проводити демо продукту та закривати угоди.

Основні ринки: Nordics, Baltics, Portugal.

Фокус продукту — Enterprise-компанії у сферах e-commerce, retail, fintech, telecom із великим навантаженням на support/contact center.

Обов'язки

• Обробляти inbound-ліди із сайту, вебінарів, акселератора та партнерських каналів
• Кваліфікувати компанії відповідно до ICP
• Самостійно будувати outbound pipeline
• Проводити outreach перед конференціями та працювати з лідами під час і після івентів
• Проводити demo calls та discovery meetings
• Готувати follow-up та комерційні пропозиції
• Закривати нових клієнтів і виконувати sales targets
• Вести CRM та pipeline
• Працювати з up-sell / cross-sell у перші місяці співпраці
• Взаємодіяти з marketing та product-командами
• Аналізувати конкурентів (Zendesk AI, Intercom Fin, Wonderful AI)
• Передавати customer feedback у product team

Наш ICP

Ми працюємо з Enterprise-компаніями:

• e-commerce
• retail
• fintech
• telecom

Що для нас важливо

• Досвід у B2B SaaS sales / business development
• Досвід роботи з outbound sales
• Розуміння enterprise sales cycle
  
  Впевнена англійська для sales-комунікації (Рівень С) 
• Вміння проводити discovery та demo calls
• Системність у роботі з CRM та pipeline
• Проактивність і ownership mindset
• Буде плюсом:
• досвід продажу AI / SaaS-продуктів
• досвід роботи з Nordics / Baltics / EU markets
• участь у міжнародних конференціях
  
  Що ми даємо
• Compensation:
  • fixed: $3000/month
  • commission: 10% від нових продажів (далі 7%)
• Remote-first формат
• Full-time
• Доступ до:
  • CRM
  • Clay
  • Apollo
  • LinkedIn Sales Navigator
• Підтримка CEO, leadgen та marketing team

• Готові ICP, outreach templates та pitch materials

  
  
  KPI на probation period

• 1-й місяць
• від 1 нового клієнта

• від $3500 MRR
  
  KPI на probation period
  1-й місяць – 1.5 місяця (ramp / pipeline build)
  0–1 нових клієнтів (допустимо 0 закритих угод)
  ≥ $15,000 pipeline value (qualified opportunities)
  ≥ 20 активних лідів у pipeline
  ≥ 50 target companies у ICP базі
  
  Фокус: побудова якісного outbound + inbound pipeline та розуміння ICP.

  
  2-й місяць

• 2–3 нових клієнти
• від $7000 MRR
• Також:
• 20 активних лідів у pipeline
• база з 50 target companies
  
  Обов’язковий milestone
  мінімум 1 закрита угода до завершення probation
  Це ключова перевірка здатності конвертувати pipeline у revenue.
  
  2-й місяць (conversion & scale)
  2–3 нових клієнти (закриті або в фінальній стадії угоди)
  ≥ $50,000 pipeline value (qualified opportunities / deals in progress)
  ≥ 20 активних лідів у pipeline
  стабільна конверсія SQL → Closed deals
  
  Важливо: $50,000 — це сумарна вартість активних та кваліфікованих угод у роботі (pipeline / late-stage deals), а не обов’язково вже закритий revenue.
  
  Фокус: стабільне закриття угод і прогнозований sales performance на основі реального pipeline.
   
• Формат роботи
• Full-time
• Remote-first
• 5 working days/week
  
  Як податися
• Надсилайте:
• CV
• короткий опис релевантного досвіду
• кейси / результати в B2B sales (якщо є)

About Altum

Altum Software is a technology company building AI-powered infrastructure for sales and business process automation. We design and develop internal systems that replace routine processes with autonomous AI agents — ranging from lead qualification pipelines to customer communication systems.

We are a small team of experienced professionals who move fast and build products that actually work in production. We have zero corporate bureaucracy and no pointless meetings — just exciting technical challenges and a true sense of ownership over what you create.

About the Role

We are looking for a Software Engineer to join our AI automation infrastructure development team. You will work on scalable systems: managing concurrent sessions, orchestrating background jobs, integrating LLMs into real-world workflows, and ensuring system stability when it matters most.

This is a hands-on engineering role with real architectural responsibility. You will work directly with the founding team and have a complete understanding of product decisions.

What You Will Do

• Build AI SDR systems: Develop autonomous agents that manage communication pipelines, qualify leads, and move them through the sales funnel without human intervention.
• Develop browser automation infrastructure: Build systems that interact with web platforms on behalf of AI agents — managing sessions, actions, and anti-detection bypass logic at scale.
• Integrate LLMs (Claude API): Implement real-time message classification, context-aware response generation, and handle conversations across hundreds of active threads simultaneously.
• Build a task orchestration layer: Design queues, background workers, and concurrency handling to ensure the entire system runs reliably under heavy load.
• Integrate with external tools: Connect the infrastructure with CRMs, calendar booking services, messaging platforms, and notification systems.
• Design internal AI agents: Create agents that autonomously handle repetitive customer success tasks and hand off the conversation to a human only when necessary.

Requirements

• 2+ years of commercial experience in backend or fullstack development.
• Deep understanding of system design: Queues, background tasks, concurrency, fault tolerance, and error handling.
• Experience with relational databases (PostgreSQL or similar).
• Strong ability to integrate third-party APIs and quickly figure out unfamiliar documentation.
• Systems thinking: You see how individual components come together into a reliable, cohesive whole.
• Genuine interest in AI tools: You follow industry trends and love experimenting with new tech.

Nice to Have

• Experience with Playwright, Puppeteer, or any other browser automation framework.
• Knowledge of anti-detect browser concepts or browser fingerprinting.
• Prior experience working with LLM APIs (Claude, OpenAI, etc.).
• Understanding of bot detection mechanisms and strategies to bypass them.
• Experience with Redis / BullMQ or similar task queue systems.

Who We Are Really Looking For

Technical skills are important, but they aren't everything. We need someone who learns fast, takes ownership without being micromanaged, and genuinely enjoys working at the intersection of AI and automation. You don't necessarily need prior experience in this specific niche — but you must be the kind of engineer who looks at a complex system and wants to understand how it works from top to bottom.

Let's talk?