Jobs at Djinni

We are looking for an architect-consultant for building processes and development - project-based for 2-3 months 
It is important that the candidate has a wide range of technologies and frameworks and experience as an independent expert in building projects.
Technology stack: JavaScript, C#, React, TypeScript, .Net, PHP, Node.js (Others would be a plus)
Employment 2-3 hours, willingness to write code and implement architectural solutions.

Relevant Software is a full-cycle digital product development company. For 12 years on the market, we have delivered more than 200 projects in industries like FinTech, PropTech, Construction, Healthcare, Retail, and Media.

We are looking for an active, motivated, and result-oriented young specialist to join our Business Development Team to execute the lead generation process. You will be responsible for outbound strategy creation and execution, communication with potential leads, working with sales objections, and the lead nurturing process.
 

Responsibilities:

• Work closely with Sales and Marketing teams on the development of ideal customer profile, identifying the value proposition and creation of template messages for outbound campaigns;
• Lead the process of communication with prospects, starting from initial response from the lead, nurture the relationship to cause the interest in our services and set up introduction calls for further discussion of cooperation opportunities;
• Effectively handle sales objections to increase conversions through the sales funnel;
• Research on leads to identify touch points for personalized communication strategy, find out potential match between company’s expertise and target account;
• Manage data for prospects within CRM, ensuring all communication is logged, information is accurate and documents are attached;
• Take part in generating ideas for outreach campaigns, new sources of potential leads.
   

Required skills:

• 2+ year work experience on Lead Generation or Sales Development Representative position with strong knowledge of the IT outsourcing industry and a proven track record;
• Understanding of software development lifecycle and IT outsourcing business needs;
• Systematic and accurate in work and attention to detail;
• High level of research skills to easily find the touchpoints between customer profile and the company’s expertise, identify potential needs;
• Creative approach to writing sequences, avoiding canned phrases;
• Strong desire to learn new things and keep up with the latest industry trends;
• Level of English: Upper Intermediate (B2).
   

We offer:

• Competitive compensation based on your skills, experience, and performance;
• 20 working days of annual paid vacation and 5 days of sick leave;
• 3 additional days off for special occasions;
• Experienced colleagues with 95% of middle and senior engineers;
• Possibility to work from anywhere in the world;
• Exciting projects involving the newest technologies;
• Accounting as a service;
• Flexible working approach.

Who we are  

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact. 

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments. 

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment. 

The Role 

As a Front End Developer, you will work within a cross-functional team to build interactive SPA dashboards using a modern tech stack. Beyond coding, you will be an integral part of the product cycle: participating in early-stage feature discussions, providing valuable feedback, and ensuring high product quality. You will be responsible for following design guidelines, implementing Figma mockups with precision, and writing comprehensive front-end tests. 

This is a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects. 

What you'll be doing  

• Developing new features and extending existing ones in React. 
• Modernizing existing components according to new guidelines. 
• Ensuring test coverage with Vitest. 
• Contributing to feature discussions and product strategy. 
• Proposing and implementing improvements to the Frontend DX. 
• Supporting our Go-based BFF microservice when needed. 
• Working in a modern NX-based monorepo environment. 

This role will be a great fit if you have:  

• 5+ years of mastery in React and the modern JS/HTML/CSS stack. 
• Deep expertise in TypeScript, React v19, React-Query, and TanStack Router. 
• Experience building Micro frontends using NX, Yarn workspaces, and TSC. 
• A background in testing with Vitest and React-Testing-Library. 
• Proficiency in English  
• Experience managing workflows in Jira. 

We would also appreciate: 

• Experience with AG-Grid, React-Hook-Form, or D3.js. 
• Skills in Golang (specifically for BFF extensions). 
• Handling external integrations (Google, Meta, etc.). 

Interview Process 

Candidates can expect the following steps in our interview process: 

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background. 
• Technical Interview with Tech team (1 hour): A virtual interview with the UI Team Lead and/or other Team members, focused on your technical expertise, past experience, and problem-solving approach. 
• Offer: after completing the interview process, successful candidates will receive an offer. 

Typical base salary pay range:   

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status. 

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Senior Product Manager to join our dynamic team.

A product organization has an immediate opening for a Senior Product Manager on a core commercial solutions team. The team is responsible for the company’s most successful product line, used by thousands of businesses worldwide. This highly visible role plays a key part in defining and executing a sales automation solution. The ideal candidate is innovative, strategic, a strong communicator, and comfortable driving execution, with a clear bias toward action. The role reports to a senior product management leader.

Impact you will make in the role:

- Define and evolve the product vision, strategy, and roadmap

- Design, document, and present business cases

- Inspire the team to deliver on product roadmaps bringing new products and outcomes to the market

- Implement best-in-class product management practices

- Analyze market trends and performance drivers to identify new product and growth opportunities

- Leverage data to optimize the product suite

- Establish consistent, sustainable customer input points to steer product direction, feature design, and prioritization

- Develop and monitor product KPIs and metrics driving the business feedback loop

- Prepare and present product-related updates for different levels in the organization

- Participate in trade shows, demos, customer meetings, and conferences to evangelize our products

- Support the sales team with product information, messaging, and positioning

- Participate in the creation and evolution of marketing and sales tools

- Identify potential partners or complementary solutions that may benefit the product

Requirements

- 5+ years of experience in Product Management

- A great presentation style, teamwork, and communication skills

- Demonstrated experience leveraging analytics to define product direction

- Strong product management skills, including roadmap planning, business case creation, prioritization, negotiation, and consensus-building

- Strong technical knowledge and experience working closely with technical staff

- Very strong attention to detail

- Ability to interact with partners, customers, and staff professionally

- Thoughtful promotion of iterative process improvement

- Experience with agile software development

- Experience in customer relationship management and customer experience management preferred

- Experience with sales or solution consulting is an asset

- Experience in data science, machine learning, and AI large language models (LLMs)

- Ability to apply modern AI/ML methodologies to product strategy, feature design, and automation use cases

- Understanding of model lifecycle, data pipelines, and evaluation metrics for ML-powered features

Job Description

• At least 3 months of experience as a QA
• Good understanding of SDLC, QA processes and artifacts, bug's life cycle;
• Location: Lviv, Ternopil or Ivano-Frankivsk
• Ability to write and maintain test cases/test suites/checklists, document and troubleshoot errors;
• Understanding of test methodologies and approaches;
• Good understanding of Agile methodologies;
• Ability to learn quickly and grow in the technical area;
• Analytical mind and problem-solving aptitude;
• Analytical mind and problem-solving aptitude;
• A self-directed professional, highly motivated, energetic, and able to easily switch between assignments. Ready to challenge and able to work independently

Job Responsibilities

• collaborating with engineers, SDETS, and project on client features;
• developing automated tests that run on TV players and testing the functionality of various Ad products on the streaming platform;
• converting manual test cases into reliable, repeatable automated tests;
• debugging failing tests to improve product and automated test quality;
• writing test cases, test suites, and checklists;
• test environment setup and maintenance;
• running of existing automation and analysis of test results;
• implementing the new automation tests, fixing existing test scripts under supervision;
• reporting and verification issues

Department/Project Description

Our client is the leading American company that pioneered the TV streaming platform, connecting consumers to streaming content through its operating system and devices. It develops and sells a range of hardware, such as streaming players, branded smart TVs, and audio products, while also licensing its OS to other TV manufacturers. The company generates revenue through device sales, platform services, licensing, advertising, and subscriptions facilitated through its platform.

• Client sells various hardware, including streaming players and sticks, that allow users to access streaming services on their TVs.
• Client also sells smart TVs that come with its own operating system pre-installed, often referred to as its top streaming platform in the US and Canada;
• This is the foundation of the company's platform, powering both its own devices and TVs from other manufacturers that license the software.
• A free, ad-supported streaming platform that offers a mix of on-demand and live content.
• Provides digital advertising services to help businesses reach consumers on its platform.

The main work streams are software and device testing as well as developing an automation framework and tests for the advertising domain.

Job Description

- At least 8 years of experience in virtualization and cloud infrastructure (VMware, KVM, OpenStack). 

- Extensive hands-on experience with OpenStack administration, deployment, and operation in a production environment.

- Proven experience administering VMware vSphere (ESXi, vCenter) and ability to analyze source infrastructure for migration.

-Deep knowledge of compute, networking (including NSX or equivalent), and storage (Ceph or similar) technologies on both VMware and OpenStack platforms

- Proficiency in Linux administration and shell scripting experience (Python, Bash, Ansible, Terraform).

- Experience with containerization (Docker, Kubernetes). Experience with Ceph or other storage backends a plus.

- Demonstrated experience in cloud migration projects, specifically from a proprietary platform to OpenStack or a similar open-source cloud will be a big plus.

- Strong troubleshooting, communication, and documentation skills.

- Certifications such as Certified OpenStack Administrator (COA) or relevant vendor-specific cloud certifications are a plus.

- Upper-Intermediate or higher English level.

- Experience working with Japanese clients is a big plus.

Job Responsibilities

The candidate will be responsible for defining the migration strategy, ensuring data integrity, and optimizing the workloads for the OpenStack architecture. You responsibilities will include, but will not be limited to:

- Design and implement workload discovery, assessment, and migration roadmap from VMware to OpenStack environment.

- Deploy and configure OpenStack components (Nova, Neutron, Glance, Cinder, Keystone).

- Migrate workloads (VMs, templates, volumes) from vSphere to OpenStack compute nodes.

- Reconfigure networking and storage for compatibility with OpenStack architecture.

- Collaborate with DevOps and automation teams to streamline migration using scripts and APIs.

- Develop automation scripts (e.g., using Python, Ansible, or Terraform) to streamline the migration process and infrastructure provisioning.

- Ensure network and security parity between the source (VMware) and destination (OpenStack) environments.

- Troubleshoot and resolve complex issues related to data transfer, networking, and workload compatibility during the migration.

- Train and mentor internal teams on OpenStack operations and best practices.

- Create operational documentation and conduct handover to infrastructure teams.

Department/Project Description

Our client is a leading telecommunications and internet service provider based in Japan, offering a range of innovative solutions including network services, cloud computing and security solutions to businesses and individuals. By leveraging the technological expertise gained through providing Internet connectivity services, the company has expanded its business portfolio as a total solutions provider, offering outsourcing services that include cloud computing, Wide-Area Network (WAN) services, systems integration services, and more.

The client is transitioning from a VMware-based private cloud to an OpenStack infrastructure to reduce licensing costs, gain open-source flexibility, and improve integration with containerized workloads. The project includes designing, deploying, and executing migration strategies for VMs, storage, and networking services from VMware to OpenStack.

We are TopTraff, a media buying team working with spend-based offers in the iGaming niche, primarily across Tier-3 geos. One of our key projects is an in-house product that we are actively developing.

Our team already consists of 50+ people, including media buyers, technical specialists, and designers. Our current main focus is scaling the business, which is why we are expanding the team.
At the moment, we are looking for a Team Lead for the Facebook direction.

Team Lead Responsibilities:

• Managing and developing the Facebook team;
• Scaling existing setups and finding new ones;
• Building, optimizing, and improving team processes;
• Analyzing performance and making strategic decisions.

Requirements:

• Proven cases from the last 3 months (successful campaigns, scaling, creative performance);
• Hands-on traffic buying experience is mandatory — we do not have team leads who do not buy traffic themselves;
• Previous experience as a Team Lead or Head;
• Strong experience with creatives: from setting tasks to analysis and scaling;
• Ability to scale and optimize campaigns in a systematic way.

We Offer:

• Remote work or the option to work from our office in Cyprus — your choice;
• A strong team ready to handle design and technical support;
• The opportunity to work at scale and with stability.

If you want, I can also:

• adapt this for LinkedIn,
• make it more sales-driven, or
• simplify it for direct messages.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevOps, FinOps, and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We seek a Full Stack Team Lead to spearhead our R&D efforts, managing a senior team of 4 Full Stack developers and 3 Automation QAs. You will balance high-level technical execution of internal products that automate complex FinOps processes. A key priority is migrating our legacy monolith to microservices in parallel with a high-velocity feature backlog. To drive efficiency, the company fully covers all premium GenAI subscriptions.

📍 Work location: Remote Lviv

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Maintaining exceptionally high standards for quality and work excellence while accelerating team velocity to handle a growing backlog of internal business process automations.
• Leading daily team operations, including stand-ups and tracking project timelines to ensure monthly delivery milestones.
• Driving hands-on development (70-80%), handling complex technical tasks and setting a high standard for code quality.
• Architecting and executing the migration of legacy JavaScript codebases to modern TypeScript microservices.
• Utilizing Cursor and other high-end GenAI models (e.g., Claude) to generate high-quality code and maximize development velocity.
• Collaborating with Product Owners and Stakeholders to translate high-level business requirements into technical roadmaps.
• Mentoring senior developers, providing technical guidance, and conducting code reviews, as well as interviewing and hiring new employees to scale the team effectively while maintaining architectural integrity.

Requirements

• Proven experience as a Team Lead or Tech Lead with a strong hands-on approach.
• Mandatory experience managing Fullstack engineers in Agile/dynamic environments (Kanban/Scrum) with a focus on maintaining high standards and frequent release cycles.
• Deep expertise in the Fullstack Javascript ecosystem, specifically Node.js, NestJS, Fastify, and React.
• Expert knowledge of TypeScript and experience with microservices architecture.
• Excellent experience with AWS services and a clear understanding of Cloud environments.
• Proficiency in using Generative AI tools for code generation (e.g., Cursor, Claude) and a mindset that prioritizes AI-assisted efficiency over manual coding.
• Interest in FinOps and Business Logic, with the ability to dive deep into financial calculation processes and billing automation.
• Written and verbal communication skills in English for collaborating with international stakeholders.
• Proactive and independent work style, capable of delivering under real project constraints and managing a senior-level team.
• Knowledge of PostgreSQL and modern ORMs/Query builders (e.g., Prisma).
• Experience with legacy migrations (specifically moving away from Strapi or vanilla JS) - an advantage.
• Excellent problem-solving skills

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• English classes
• Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognising the value you bring to our team.

Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a Middle 2D Animator.

Responsibilities:

• Create high-quality 2D animations for game characters, effects, and UI/game elements using Spine 2D and Adobe After Effects.
• Animate and upgrade existing assets — improving timing, transitions, and visual quality.
• Develop animations from scratch based on concept art and design briefs.
• Optimize animations and assets for performance and smooth integration into the game client.
• Prepare exports (JSON, atlas, sprite sheets) and cooperate with developers during integration.
• Maintain and update internal documentation related to animation workflow, naming conventions, and export processes.
• Participate in animation and art reviews, ensuring stylistic and technical consistency.
• Mentor junior animators and provide feedback to improve overall animation quality.

Required Skills:

• 4+ years of professional experience creating 2D animations for games.
• Strong expertise with Spine 2D (rigging, constraints, skins, events, export).
• Proficient in Adobe After Effects for creating visual effects and motion graphics.
• Confident use of Adobe Photoshop (sprite preparation, cleanup, compositing).
• Ability to create animations for various elements: characters, objects, UI, and effects.
• Understanding of animation principles (timing, squash & stretch, anticipation, easing).
• Experience preparing optimized assets for real-time engines (draw calls, atlas sizes, compression).
• Strong teamwork and communication skills.
• Ability to work independently and meet deadlines.

Preferred Skills:

• Experience in slot games, casual games, or crash games.
• Familiarity with Unity and Spine runtime integration.
• Experience with Adobe Illustrator or vector animation tools.
• Understanding of performance optimization in mobile and HTML5 environments.
• Creative mindset and attention to visual storytelling.

Competencies:

• Creativity & Aesthetic Sense – ability to translate ideas into visually compelling animation.
• Technical Precision – ensuring smooth exports, rig efficiency, and runtime performance.
• Collaboration – communicates clearly, works effectively in cross-functional teams.
• Initiative & Learning Orientation – proactive in finding new techniques and improving workflows.
• Accountability – delivers tasks on time, maintains high quality standards.

• Mentorship – shares knowledge and supports less experienced team members.

   

What we offer:
Rewards & Celebrations:

• Quarterly Bonus System
• Team Buildings Compensations
• Memorable Days Financial Benefit

Learning & Development:

• Annual fixed budget for personal learning 
• English Language Courses Compensation

Time Off & Leave:

• Paid Annual Leave (Vacation) - 24 working days
• Sick leave - unlimited number of days, fully covered

Wellbeing Support:

• Mental Health Support (Therapy Compensation)
• Holiday Helper Service

Workplace Tools & Assistance:

• Laptop provided by Company (after probation)

Work conditions:

• Remote work from EU
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation
• Business trips to Bratislava every 3-6 months (company provides compensation of expenses)

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create. 

Sounds like you? Let’s connect! We’re just one click away.

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 700+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

Right now, we’re looking for an Investment Analyst who will join the team of our corporate investment fund Burner. 
 

What is our Investment Analyst going to work with?

• Proactively source new investment opportunities. Develop relationships with target companies and their founders.
• Cover the investment analysis process, including: initial information request, basic financial statement analysis and preparation of a financial models, market research, drafting of potential deal terms, and further negotiations.
• Monitor and analyze portfolio companies’ financial and operational performance to ensure they meet their growth objectives.
• Serve on advisory boards of portfolio entities, organizing and actively participating in board meetings, budgeting, forecasting processes, and reporting.
• Collaborate with Boosta`s internal departments, including finance, legal, marketing, product, and service teams.
   

What skills and experience does our Investment Analyst have?

• 1+ year of experience on the same or related positions
• Analytics fundamentals (data handling)
• Basic financial modeling and company valuation fundamentals
• Accounting fundamentals

• Presentation skills

   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Test Task
• Step 4: Bar-Raising Call 
• Step 5: Reference check.
• Step 6: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

📍 Real Media — Marketing Agency

Real Media — Full-cycle marketing. STRATEGY / SMM / PR / AI / DIGITAL / EVENTS

We monetize creativity and build ideas that drive business forward. We work with in-house brands and partner projects across various GEOs, have strong teams, and a full infrastructure to execute marketing campaigns of any complexity.

🚀 We are currently expanding into the LATAM market, and therefore we are looking for a strong CMO who understands this region, its audience, cultural specifics, and effective marketing tools.

🚀 Key Responsibilities:

• Develop and implement the overall marketing strategy of the agency.
• Build positioning and strengthen the Real Media brand.
• Lead marketing expansion and growth in the LATAM market.
• Manage all promotion channels (digital, PR, content, partnerships).
• Drive lead generation and develop inbound client flow.
• Oversee the marketing budget and evaluate channel performance (ROMI, CAC, LTV).
• Manage the marketing team: goal setting, KPIs, and development.
• Analyze the market, competitors, and industry trends.
• Contribute to the development of new services and product packaging.
• Work closely with the sales department to increase conversion and revenue.

✅ Requirements:

• 3+ years of experience in a Head of Marketing / CMO role.
• Mandatory experience in digital, performance, or marketing agencies.
• Hands-on experience working with the LATAM market.
• Proven cases of scaling marketing and growing lead generation.
• Strong strategic thinking and analytical skills.
• Experience managing teams.
• Understanding of B2B marketing.
• Ability to manage budgets and measure performance.
• English — required.
• Spanish — required.

💼 We Offer:

• A key role in expanding the agency into a new international market.
• Real impact on Real Media’s growth strategy.
• Work with strong digital teams and a full marketing infrastructure.
• Competitive fixed salary + performance-based bonuses.
• Freedom in choosing tools and implementing ideas.
• Work format: remote / hybrid / office — negotiable.

📩 If you’re ready to build strong marketing in LATAM with us, we’d love to connect.

Ixilix is a technology-driven company that builds high-quality solutions and long-term partnerships. Our team is growing, and we are looking for a  Senior Game developer.

Responsibilities:

• Integrate and support browser games based on the PIXI.js library.
• Develop new games from scratch (with commercial experience).
• Creating a game engine from scratch (with commercial experience).
• Develop and optimize high-performance applications using PIXI.js.
• Compose clean, efficient, and dependable code.
• Conduct code reviews and ensure compliance with coding standards.

• Optimize game performance by identifying and eliminating bottlenecks

   

Required Skills:

• 6+ years of experience as a Front-End developer, including slots development.
• Proficiency with JavaScript (Advanced Level), Typescript.
• Strong experience with PIXI.js.
• Strong development experience (GSAP, Spine, etc).
• Solid understanding of OOP, SOLID principles, DI (Dependency Injection), client-side architecture, and design patterns.
• Strong experience with WebSockets, socket.io, etc.
• Experience with game optimization.
• Familiarity with GIT rebasing schema and submodules
• English B1+

• Ukrainian C1+

   

Preferred Skills:

• Knowledge of Node.js.
• Experience with library React 18 version
• Strong experience with States systems (like Redux, MobX, etc) + experience with StateMachine on Slots.
• Familiarity with RxJS.
• Experience with PostMessage and WebWorkers.
• Experience with HTML, CSS.

• Experience working with slot schema environments

   

Competencies:

• Strong problem-solving skills, especially in critical situations.
• Leadership qualities and team collaboration.
• Analytical and communication skills.
• Initiative and proactive attitude towards improvement

What we offer:

Rewards & Celebrations

• Quarterly Bonus System
• Team Buildings Compensations

• Memorable Days Financial Benefit

   

Learning & Development

• Annual fixed budget for personal learning 

• English Language Courses Compensation

   

Time Off & Leave

• Paid Annual Leave (Vacation) - 24 working days

• Sick leave - unlimited number of days, fully covered

   

Wellbeing Support

• Mental Health Support (Therapy Compensation)

• Holiday Helper Service

   

Workplace Tools & Assistance

• Laptop provided by Company (after probation)

   

Work conditions:

• Remote work from EU
• Flexible 8-hour workday, typically between 9:00 - 18:00 CET
• Five working days, Monday to Friday
• Public holidays observed according to Ukrainian legislation

• Business trips to Bratislava every 3-6 months (company provides compensation of expenses)

   

At Ixilix, we value transparency, trust, and ownership. We believe that great results come from people who care - about their work, their team, and the impact they create. 

Sounds like you? Let’s connect! We’re just one click away.

We are opening a position for a Team Lead in our Service Delivery Department at WOW 24−7.

This role is key to ensuring exceptional service delivery, strong team performance, and seamless client communication.

The Team Lead will oversee daily operations of multiple shared or dedicated projects, monitor KPIs, drive process improvement, and coach agents to achieve excellence in quality, productivity, and compliance.

The role requires a proactive, data-driven leader who combines analytical thinking, people management, and client-facing communication skills.
 

Requirements:

• Minimum 1+ year of experience as a Team Lead, Supervisor, or QA/SME in a BPO or customer service environment
• Strong knowledge of operational KPIs (SLA, AHT, FRT, QA, utilization, etc.)
• Excellent leadership, communication, and conflict management skills
• Experience managing remote and multicultural teams
• Strong analytical skills and proficiency in Excel/Google Sheets dashboards and reporting
• Experience with CRM and helpdesk systems (Zendesk, Gorgias, Intercom, Freshdesk, etc.)
• Upper-Intermediate English (B2+) level or higher, both written and spoken
• Strong understanding of ISO 9001 / 27001 compliance principles and data protection.
   

Responsibilities: 
🔹 Daily Operational Management

• Ensure all agents are logged in and working via RDP; check readiness and technical accessibility
• Monitor SLA, backlog, and open cases, adjusting daily actions to maintain KPIs
• Review team attendance, schedule adherence, and workload balance
• Conduct daily stand-ups, communicate priorities, and address urgent escalations
• Track internal correspondence and client escalations, ensuring timely resolution.
• Ensure all incident reports and shift reports are completed daily
• Supervise new hire onboarding, training, and shadowing sessions
   

🔹 Performance & Quality Management

• Monitor all key customer service metrics (AHT, FRT, Resolution Rate, Escalation Rate, etc.)
• Track and report SLA breaches; prepare corrective action plans
• Conduct 1:1 coaching sessions, feedback, and QA follow-ups
• Analyze team and individual statistics; identify trends and initiate improvements
• Review and submit monthly KPI and project statistics by the 1st day of each month
• Collaborate with QA to maintain and improve service quality and accuracy
   

🔹 Leadership & Communication

• Maintain transparent, motivational communication within the team
• Conduct regular team meetings and ensure psychological safety and engagement
• Support HR with attrition and absenteeism management
• Handle client communication regarding performance, updates, and improvement actions.
• Participate in client meetings, providing KPI reviews and operational insights
• Manage onboarding/offboarding processes and ensure full compliance with internal policies
   

🔹 Reporting & Compliance

• Prepare daily, weekly, and monthly reports (shift reports, SLA breaches, KPIs, project stats)
• Ensure adherence to ISO, data protection, and client-specific compliance rules
• Maintain accurate data in Hurma, Academy Ocean, and project dashboards
   

🔹 Continuous Improvement

• Initiate and lead process improvement projects to increase efficiency and quality
• Update and maintain knowledge bases and training materials in Academy Ocean
• Proactively identify risks, escalations, and opportunities for improvement
• Support cross-functional collaboration with QA, HR, CSM, and Onboarding teams
   

Would be a plus:

• Experience in tech support projects
• Experience in multi-project / shared team environments
• Familiarity with project profitability and utilization management
   

Work conditions:

• Remote work
• The probation period is 2 months
• Flexible days off (2 per week)
• Standard business hours with flexibility based on project needs: Monday to Friday, 10:00−18:00
• 18 paid vacation days per year to rest and recharge
• 15 paid sick leave days to cover unforeseen situations
• An open and friendly team where ideas and initiative are truly valued
• The opportunity to influence processes and suggest improvements that make work more comfortable and effective.

About Digis
Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We partner with clients from the US, UK, and EU to build long-term development teams and provide transparency, stability, and continuous professional growth for all our engineers.

About the Project
Our Client is a Belgian startup building low-latency machine learning systems that predict how markets react to breaking news and real-time social signals. The platform processes high-frequency data streams and delivers predictions in under 200ms. You will join an execution-driven engineering team and play a key role in ensuring system scalability, reliability, and cost efficiency.

Tech Stack
Cloud: AWS
Automation & Tooling: Python
Database: PostgreSQL
Monitoring: Datadog
Other: CI/CD, REST APIs, Slack, ClickUp

Requirements

• 5+ years of experience as a DevOps Engineer
• 3+ years of hands-on experience with AWS
• Strong recent experience with Python (automation, tooling, pipelines)
• English level: Upper-Intermediate+

Responsibilities

• Design, maintain, and optimize AWS infrastructure for scalability, reliability, and cost efficiency
• Improve and maintain CI/CD pipelines and release workflows
• Automate infrastructure and operational processes using Python
• Support and optimize ML and data processing pipelines
• Implement monitoring and observability practices
• Collaborate closely with engineers on system reliability and architecture
• Participate in infrastructure planning and optimization

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves (no medical documents required)
• Personalized development plan + training compensation
• English courses compensation
• Work equipment if needed (PC/laptop/monitor)
• Flat, transparent internal communication
• Ability to switch between projects and technologies inside Digis
• Full accounting and legal support
• Free corporate psychologist sessions

Our partner - productive company in security domain is looking for

C++ Engineer 

Job Requirements

We are seeking a talented C++ developer to join our team. 

Minimum Qualifications:

• C++11 або С++14 або С++17, (stl, boost, curl), Multithreading, REST API, JSON, Microsoft Graph API (Oauth2)

Preferred Qualifications:

• Microsoft Azure (AD, AP registration)