Jobs at Djinni

Job Description

• 5+ years of professional software engineering experience
  Strong expertise in Node.js and deep understanding of backend system design and development
• Experience with microservices, containerization technologies (Docker, Kubernetes), and cloud platforms (AWS, GCP, or Azure)
• Experience working with databases such as PostgreSQL and caching systems such as Redis
• Experience with asynchronous job processing technologies such as BullMQ
• Experience building and maintaining large-scale distributed systems
• Experience with complex backend services
• On-call support
• Strong sense of ownership, responsibility, and communicational skills
• Familiarity with workflow orchestration platforms such as Temporal is a plus
• Experience with large-scale data processing is a plus
• Experience in cybersecurity companies or working with security-related products is a plus

• Experience in designing and implementing core algorithms is a plus

   

Job Responsibilities
 

● You will be responsible for the full development lifecycle, from design to production
● Writing efficient and scalable backend code using TypeScript and Node.js
● Working with large-scale data processing, integrating with databases, message queues, and cloud environments
● Collaborating with security researchers, DevOps teams, and product engineers to ensure robust security solutions

Department/Project Description
Customer is a dynamic seed-stage startup, backed by seed funding from top-tier venture capital firms and industry leaders. We've already made waves by securing partnerships with Fortune 500 companies, a testament to the trust and confidence they place in our vision

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

As a Growth Product Manager for Creators Platform, you will work on scaling a builder platform that enables creators to launch, manage, and distribute their content and services. You will focus on optimizing acquisition, activation, upsell, and cross-sell funnels through experimentation, research, and user insights.

Your impact:

• Drive product growth by optimizing key metrics across acquisition and activation flows.
• Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights.
• Identify growth opportunities and develop data-driven hypotheses for optimization experiments.
• Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.
   

About you:

• 2+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager).
• Experience working in B2C or subscription-based product.
• Proficient in growth metrics, A/B testing, and data analytics.
• Strong understanding of design principles and copywriting strategies.
• Exceptional verbal and written communication skills.
• Proven experience working with cross-functional team.
• Upper-intermediate or higher proficiency in English.
   

Will be a plus:

• Hands-on experience conducting user interviews.
• Advanced knowledge of digital advertising principles.
   

What you get at BetterMe: 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture. 
Support for sports events. We cover entry fees and encourage the team to compete and participate together.  
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Golang Engineer to join a project where they'll build an AI tourism platform. This is not a traditional coding role. We don’t need coders; we need engineers who build features end-to-end using AI coding tools (Claude Code preferably!).

Details:
- CRITICAL: AI-first delivery: proven, demonstrable experience using Claude Code or similar agentic AI tools is a hard must (specific examples expected on the application).
- Senior Golang Developer, 5+ years of experience, can potentially consider really strong candidates with 4 years of experience
- Hands-on engineering position
- Not a people-management role
- CRITICAL: Lead part: Demonstrable experience of leading delivery within a team: coordinating, breaking work down, representing the team in planning and stakeholder conversations, facilitating outcomes. Someone who has been the de facto tech lead in a squad for several years without ever holding the formal title is absolutely fine too.
- CRITICAL: Strong proficiency in English (Upper-intermediate level or Advanced)
- Full-time
- Fully remote
- Long-term cooperation
- Start: asap, but can be discussed

Ladriam is an email marketing and deliverability team operating in industries where email actually matters at scale — finance, iGaming, gambling, and affiliate.

While most agencies chase DTC brands, Ladriam has built deep expertise where the stakes are higher and the problems are harder. What sets them apart is a rare combination: business-side email marketing knowledge fused with advanced deliverability expertise. Most teams have one or the other. Ladriam has both — and they’ve turned it into two proprietary products with little direct competition on the market:

• Spincit — an email reactivation engine for iGaming operators, built on their unique CUP mechanic
• Personilizer — an in-house deliverability tool the team deploys for clients, not available anywhere else on the market

It’s a tight team of four. The E-mail marketing specialist joining will learn a stack that takes years to assemble elsewhere, in a niche that’s genuinely underserved — with a clear path to Head of Email Marketing as the company grows.

WHO WE’RE LOOKING FOR

An email marketing specialist who wants to own something and not just execute tasks.

What matters most to us isn’t a perfect CV. It’s mindset. You spot problems before anyone asks you to. When you hit something unfamiliar, you don’t freeze — you dig in, test a hypothesis, try again. You’re as comfortable saying “I tried this and it didn’t work” as you are sharing a win. You treat gaps in your knowledge as a to-do list, not something to hide.

Technical skills can be built. This mindset is harder to teach.

What we need from you:

• 3–4 years of hands-on email marketing experience;
• solid working knowledge of at least one major ESP — Customer.io, Klaviyo, Braze, or similar;
• understanding of email deliverability fundamentals;
• comfortable reading campaign data and making decisions based on it;
• strong English communication skills, both written and verbal: you can explain what you did, why, and what you’d do differently;
• experience in iGaming or gambling CRM — a plus, but not a requirement;
• fluent English — must have.

WHAT YOU’LL DO

• contribute to email marketing strategy planning across client campaigns;
• analyse segment and campaign performance, turning data into actionable recommendations;
• plan and execute campaigns across the full customer lifecycle: acquisition, activation, retention, and reactivation;
• build and manage audience segments using behavioural and transactional data;
• run A/B tests on subject lines, content, timing, and CTAs — and actually learn from the results;
• monitor deliverability metrics and resolve issues proactively;
• build automated flows and triggered campaigns using ESP platform tools;
• learn advanced deliverability techniques directly from a specialist — this is a core part of the role.

WHAT LADRIAM OFFERS

• fully remote, async-friendly environment;
• a real path to senior — this role is designed to grow into Head of Email Marketing as the team scales;
• direct mentorship from a deliverability expert and exposure to techniques you won’t find in most agencies;
• competitive compensation based on experience, paid in $.

READY TO APPLY? Send us your CV and a short note — not a cover letter, just a few lines on what drew you to this role and one campaign or problem you’re genuinely proud of solving. That’s it.

We are the only Accounts Payable Automation (AP Automation) software that centers communications on top of the invoice so that AP collaborates better with approvers, vendors, and anyone involved with purchases to quickly resolve issues and questions, resulting in 5x faster approvals.

Automating accounts payable in this way gives users visibility into bill activities, statuses, and ownership with greater transparency and accountability. Audit-ready histories of approved bills are stored in our system, and invoices can be downloaded anytime.

We're a fast-growing startup company looking for talented experienced developers with a headquarter in Israel.

Required Experience:

• Strong and hands-on development capabilities.
• At least 5 years of work experience, preferably more.
• Experience with Java/ C# + React.js - is a must!
• Understanding of fundamental design principles for building scalable applications
• Experience with Agile methodology and strong knowledge of software development best practices
• Proven problem-solving skills and good judgment

Preferred Skills:

• Knowledge of AWS technologies and services
• Knowledge of cloud development principles and NoSql 
• Machine Learning and AI patterns

We are looking for a highly capable Lead AI-First Golang Engineer to join a project where you’ll build an AI tourism platform. This is not a traditional coding role. We don’t need coders; we need engineers who build features end-to-end using AI coding tools.

You’ll use Claude Code and other AI tools to 10x your output, always thinking about how the product or feature you are working on benefits the user.

Also, we have no QA team — you OWN the quality of what you ship!

Regarding Lead responsibilities:

• This is not a people-management role: no one-to-ones, no performance reviews, no coaching responsibilities.
• Every engineer involved in the project already owns their work end-to-end (IC + DRI), so this role is not about “more ownership”.
• A Lead is the spokesperson, coordinator, and facilitator for their pod, internally with product, design, and leadership, and externally with clients. You think product-first, contribute meaningfully in product planning sessions, and represent your pod in those rooms.
• You remain a hands-on backend engineer. The spokesperson, coordination, and facilitation work sits on top of your IC contributions, not instead of them. Expect the majority of your week to still be engineering.

What you’ll actually do:

• Own features end-to-end: from specs to deployment to fixing bugs
• Use Claude Code to generate Golang backend code
• Review AI output for quality and architectural fit
• Fix bugs to learn our codebase, then rapidly build new features
• Make quick decisions on what to build vs buy vs generate with AI
• Talk to customers when they report issues, and ship fixes the same day

Additionally, at the Lead level:

• Be the spokesperson for your pod, internally with PMs, designers, and leadership, and externally with clients and partners
• Coordinate work across the pod: break initiatives into chunks, sequence them, surface blockers, and facilitate hand-offs
• Represent your pod in product planning sessions and bring a strong product-driven point of view to scoping and trade-offs
• Join client meetings when needed to gather context, align on requirements, and report on delivery

Products you will build:

• Platform: data- and AI-focused features, internal tooling, agentic systems
• Integrations: API connections to supplier and business client platforms, data ingestion pipelines, LLM providers

Our stack:

• Backend: Go monorepo (no framework, 3+ services)
• Hosting: PaaS-managed containers, local setup fully mirrors production via Docker Compose
• Tools: Jaeger tracing, Betterstack (Logging, Alerting), Redis Async queue
• Databases: PostgreSQL, Redis
• AI tooling: Claude Code (mandatory)

You are a great fit if you:

• You think in features and architecture, and not in single lines of code
• Get frustrated when development takes weeks instead of days
• Can spot subtle bugs in AI-generated code quickly
• You ship fast, but always verify it actually works
• Have shipped real products that customers actually use
• Think “how can AI build this?” as your first instinct
• (Lead) You’re energized by product planning sessions and have opinions about what the pod should build next, not just how
• (Lead) You’re comfortable being the face of your pod, both in internal planning rooms and on calls with clients

Red flags (don’t apply if):

• You’ve never used Claude Code or similar AI coding tools
• You’re a perfectionist who loves to code
• You need detailed specs before starting
• You see AI as a threat rather than leverage
• You’re outside European/African time zones
• (Lead) You’re looking for a people-management role with one-to-ones, performance reviews and career coaching, but that’s not what this is
• (Lead) You want to lead a team in name but not be hands-on in the codebase
• (Lead) You’d rather avoid client meetings or stakeholder-facing conversations
• (Lead) You think product planning is someone else’s job and you just want the tickets handed to you

You must have:

• Ownership mentality with a strive for elegantly simple, high-quality solutions
• Strive for max quality — you test your own work thoroughly since we have no QA team, everything you ship MUST work
• Product mindset — you care about WHY we’re building something
• Proven experience using Claude Code — share specific examples
• Strong Golang experience — you’ll review AI’s code in these and you must understand how it works
• Passion for simple, secure, and observable systems that perform well even under massive load
• Ability to do on-call once in a while to help maintain our platform’s reliability & uptime
• Broad architectural knowledge of building modern full-stack applications
• Excellent spoken English and a good internet connection for daily video calls
• ⚠️ European or African timezones (±3 hours from CET)
• Available full-time (40 hours/week)

Required at Lead level:

• Multi-year experience leading a pod, squad or similar unit (this is a hard must, not a nice-to-have)
• A genuinely product-driven mindset: you think about user value and business outcomes before implementation
• Comfort facilitating and coordinating a pod without relying on formal authority
• Willingness and ability to take part in client meetings and act as the external face of your pod
• Strong spoken and written communication for planning sessions, stakeholder updates, and client conversations

Summary:

• AI-first delivery: proven, demonstrable experience using Claude Code or similar agentic AI tools is a hard must (specific examples expected on the application)
• Senior Golang Developer, 5+ years of experience, can potentially consider really strong candidates with 4 years of experience
• Hands-on engineering position
• Not a people-management role
• Lead part: Demonstrable experience of leading delivery within a team: coordinating, breaking work down, representing the team in planning and stakeholder conversations, facilitating outcomes. Someone who has been the de facto tech lead in a squad for several years without ever holding the formal title is absolutely fine too.
• Strong proficiency in English (Upper-intermediate level or Advanced)
• Full-time
• Fully remote
• Long-term cooperation
• B2B contract
• Paid vacation and sick leave

Recruitment stages:

• Prescreen interview with a recruitment manager (45min)
• Client interview: 1 hr pre-screen with the Engineering Manager (cultural fit, technical mindset assessment)
• Client assignment: 30min task focused on AI usage
• Final interview with client: up to 1 hr meeting with CTO

About the Role

The company is seeking a highly skilled and experienced Delivery Manager to join its dynamic team. This role is pivotal in ensuring the successful delivery of complex software projects, managing client relationships, and leading project teams. The ideal candidate will be a proactive problem-solver with a strong background in agile methodologies and a proven track record of delivering high-quality solutions on time and within budget. This is a remote position, offering the flexibility to work from anywhere.
 

Responsibilities

• Lead and manage the end-to-end delivery of software projects, ensuring they meet client expectations, scope, budget, and timeline.
• Act as the primary point of contact for clients, building strong relationships and ensuring clear communication throughout the project lifecycle.
• Define project scope, objectives, and deliverables in collaboration with clients and internal stakeholders.
• Develop and maintain detailed project plans, including timelines, resource allocation, and budget forecasts.
• Manage project risks and issues, implementing mitigation strategies and escalating as necessary.
• Facilitate agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) and ensure adherence to agile principles.
• Monitor project progress, track key performance indicators (KPIs), and provide regular status reports to stakeholders.
• Lead, mentor, and motivate project teams, fostering a collaborative and high-performance environment.
• Ensure the quality of deliverables through effective testing and quality assurance processes.
• Identify opportunities for process improvement and implement best practices in project delivery.
• Manage project budgets, track expenses, and ensure financial targets are met.
• Negotiate and resolve conflicts, both internally and externally, to keep projects on track.
• Stay up-to-date with industry trends and technologies to continuously improve delivery capabilities.
   

Requirements

• Proven experience as a Delivery Manager or Senior Project Manager in a software development environment.
• Strong understanding and practical experience with Agile methodologies (Scrum, Kanban).
• Excellent client-facing and internal communication skills.
• Solid organizational skills, including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office and project management software.
• PMP / PRINCE2 certification is a plus.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Ability to lead and inspire cross-functional teams.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with risk management and change management.
• Strong problem-solving abilities and a proactive approach.
• Ability to work effectively in a remote environment.
   

About the Company

The company is a leading provider of innovative software solutions, dedicated to helping businesses achieve their digital transformation goals. With a focus on cutting-edge technology and client satisfaction, the company fosters a collaborative and dynamic work environment where talent thrives. They are committed to delivering exceptional value and building long-term partnerships with their clients.

About Us

We are a fast-growing international startup building a product for the global market. We are looking for a talented individual to join our performance marketing team. We have zero bureaucracy — only hypotheses, testing, and fast-paced decision-making.

Who We Are Looking For

We need someone who can create ads that people actually watch until the very end and click instantly. You understand the difference between just "beautiful" and "effective" — and you always prioritize performance.

Key Responsibilities

• Develop performance-focused video ads and banners for Meta, TikTok, YouTube, and Google.
• Build new creative concepts, delivering several fundamentally different ideas every week.
• Analyze competitors' ads and engineer your own variations that outperform the originals.
• Create UGC-style videos that feel like organic, genuine content rather than traditional ads.
• Integrate AI tools as the core of your workflow, not just as an optional assistant.
• Test, analyze data, iterate, and test again.
• Occasionally assist with landing page designs and pitch materials.

Requirements & Qualifications

• Strong understanding of performance metrics: You know what CTR, hook rate, ROAS, and scroll-stop rate mean, and how design directly impacts them.
• Proven track record in video advertising: You know exactly how to make the first 2 seconds of a video irresistible.
• Advanced proficiency with AI tools for both video and image generation.
• Self-starter mindset: You can conceptualize ideas independently without needing a granular, hand-held brief.
• Thrive in a fast-paced environment with high production volumes.

Technical Stack

Core Stack:

• Video Generation: Runway, Pika, ByteDance Video Tools (Seedream / ModelArk)
• Image Generation: Midjourney, Stable Diffusion
• Video Editing: CapCut, Premiere Pro, After Effects
• VFX / Character Tools: NanBanana, face swap, lip-sync

As a Plus:

• AI Avatars: HeyGen, Synthesia, D-ID
• Voice AI: ElevenLabs
• Any other tools used for scaling and automating UGC production

What We Offer

• Compensation: Competitive salary based on your experience and interview results.
• Performance Bonuses: Real, performance-driven bonuses (not just symbolic ones).
• Flexibility: Fully remote or hybrid work setup.
• Tooling: All necessary AI paid subscriptions and infrastructure are fully covered by the company.
• Career Growth: A clear path to advance into a Lead / Head of Creative role.

About Digis
Digis is a European IT company with 230+ specialists delivering complex products for 70+ clients across the U.S., Europe, and Canada. We operate in a remote-first environment and focus on long-term collaboration, stable projects, and transparent processes.

About the Project

You will join a long-term project HubSpot — one of the most recognized global platforms in CRM, marketing automation, and go-to-market solutions.

The product helps companies identify, acquire, and convert their ideal customers through powerful data-driven solutions.

Requirements

• 5+ years of commercial Ruby development experience
• 3+ years of hands-on commercial experience with React
• 1+ year of experience working with microservices architecture
• Upper-Intermediate or higher level of English

Responsibilities

• Maintain and support the existing Ruby-based system
• Fix bugs and resolve production issues
• Upgrade libraries and dependencies
• Ensure system security and compliance
• Investigate and resolve customer-reported issues
• Work with API architecture improvements (e.g., splitting services)
• Participate in scaling and performance-related tasks

Advantages

• Work on a globally recognized product (HubSpot ecosystem)
• Long-term project
• Strong senior-level team with experienced Tech Lead and structured Product Management
• Well-organized onboarding process with dedicated time and documentation
• Focus on real engineering work (stability, scaling, performance) instead of feature rush
• Low-risk environment: no chaotic product changes, clear tasks and processes

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves (no medical certificate required)
• Compensation for professional courses
• English learning support
• Work equipment
• Transparent communication and processes
• Opportunity to switch projects within Digis
• Legal and accounting support
• Corporate psychologist

Rezono is a performance marketing agency, partnering directly with Meta, Snapchat, Google, Newsbreak. The company provides its clients (publishers, webmasters, arbitrage teams) with ad accounts on all of the platforms mentioned. Moreover, Rezono helps customers optimize campaigns and leverage all the features of platforms to maximize revenue. The company deals with verticals such as home improvement, leadgen, loans, insurance, e-commerce, and mainstream dating.

At the moment, Rezono is searching for a skilled Client Partner, who will help build a strategic approach for new customers' attracting and further growing. 

Your tasks:
- searching and cold outreaching of potential clients - publishing companies, affiliate teams;
- presenting the opportunities of potential cooperation with Rezono to potential clients, building win-win trustful relations;
- representing company at the TOP conferences within the performance marketing industry;
- brand-awareness activities.

You will be a good match, if you have:
- solid expertise in the affiliate marketing industry, deep understanding of the key market players;
- strong hunter's mindset and persistent approach to client attraction;
- vast network of relevant connections;
- a background in attending conferences;
- a well-developed personal brand and recognition.

What we offer:
- 100% remote job;
- flexible types of contract;
- fixed rate + attractive commission paid throughout the entire client lifecycle.

Are you ready to accept this challenge? Let's explore this amazing career opportunity together!

We are Proxy-Seller, a European product IT company providing proxy services for automation, parsing, marketing, and cybersecurity.

We’re looking for a B2B Content Specialist who can help us turn complex technical topics into clear, useful, and conversion-focused content. This role is a great fit for someone who understands B2B funnels, can work confidently with different content formats, and is not afraid to bring their own perspective to the table.
 

What you’ll be responsible for:

• Writing case studies based on interviews with internal team members, focusing on results, client challenges, and how we solved them.
• Creating use cases that translate product capabilities into clear, vertical-specific stories.
• Writing LinkedIn posts for the company and supporting ongoing organic presence across key social channels.
• Creating a landing page and UX copy in close collaboration with the Head of Content and the marketing team.
• Supporting webinar content: promo copy, speaker interview preparation, script refinement, and post-event repurposing.
• Writing gated content such as reports and vertical guides that can later be used across socials, email, and PR.
• Creating YouTube scripts and briefings for video production.
• Writing copy for sales decks and email sequences for onboarding, nurture, trial activation, re-engagement, and win-back flows.
• Helping build or improve automation workflows in tools like n8n, Zapier, or Make.
   

We’re a strong match if you:

• Have 3+ years of experience in B2B content marketing, ideally in a technical or product-led environment.
• Understand B2B funnels and can think in TOFU/MOFU/BOFU terms, not just in isolated pieces of copy.
• Know how to turn a technical product feature, protocol, or use case into marketing-grade content that still feels human and clear.
• Have experience writing different types of content (case studies, website copy, social media posts, and email content).
• Can adapt tone and style for different formats, from technical explainers to storytelling-driven assets.
• Use AI and automation tools confidently in your workflow and are open to improving processes.
• Have advanced English and can write clearly for a technical audience without oversimplifying the message.
   

It would be a plus if you:

• Have experience in the proxy, scraping, anti-detect, or network infrastructure niche.
• Have a background in Linguistics or Marketing.
• Have written YouTube scripts that hold attention and support conversion.
• Have experience with webinar content or owned the content side of a webinar program.
• Have hands-on experience with automation tools such as n8n, Zapier, or Make.
   

What do we offer?

• The chance to work on a wide variety of content formats, from case studies and landing pages to scripts, emails, and campaign assets.
• Close collaboration with the Head of Content, so you’ll have clear ownership but also support in execution.
• The opportunity to work with modern AI and automation tools as part of your daily workflow.
• Full-time remote role with flexible working hours (you can adjust your schedule as long as deadlines are met).
• Education covered by the company (professional courses, corporate English).
• Internal growth & career development — many of our managers and team leads have grown into their leadership roles from within the company.
• Employee referral program.
• Ability to influence processes: we are open to initiatives and improvements
• PTO: 21 calendar days of vacation, 12 days off, 7 days of sick leave (may be more if necessary). Public holidays are days off.
   

We’re looking for proactive people who do not wait for tasks to become urgent before acting, those who are not afraid to stand by their point. If you like bringing clarity to complex topics, collaborating across teams, and improving how content works in practice, we’d be happy to hear from you.
 

Our hiring process:
Intro call with a recruiter → Test task → Technical interview with the team → Offer
 

*We usually review applications within 3−5 business days

We share feedback if we’re able to move forward together. If this role isn’t the right match for now, we’ll keep your resume in our database and gladly reach out when a suitable opportunity comes up

 

Cosmolot is a Ukrainian product IT company that creates and develops an online digital entertainment platform. We build technology-driven solutions with a strong focus on security, transparency, and user comfort.

As a Data Analyst, you will analyze payment and fraud-related data, identify suspicious patterns and risks, and support fraud prevention and payment optimization initiatives through data-driven insights and reporting.

Requirements

• 4+ years of experience as a Payment Analyst, Fraud Analyst, Product/Data Analyst, Risk Analyst, or similar role
• Strong practical knowledge of SQL: CTEs, window functions, aggregations, joins, query optimization
• Experience analyzing payment transactions, payment funnels, success rates, declines, errors and fraud-related metrics
• Practical experience with Power BI
• Strong Excel skills
• Ability to work with large datasets and combine data from multiple sources
• Strong analytical thinking and attention to detail
• Understanding of key payment and fraud metrics (AR, SR) 
• Strong communication skills and ability to clearly present insights to business stakeholders
• Ability to work independently in a dynamic environment

Your Responsibilities

• Analyze payment performance, fraud prevention metrics, and player transaction behavior to support business decisions 
• Investigate suspicious activity, fraud patterns, bonus abuse, multi-accounting, payment manipulation, and other abnormal user behaviors 
• Collaborate with business teams (Product, Payments, Risk & Fraud) on data requirements, analytical insights, fraud prevention, and payment optimization initiatives 
• Collect, prepare, validate, and combine data from multiple sources for analysis and reporting
• Build and maintain analytical reports and dashboards in Power BI for payment, fraud, and transaction monitoring

Nice to Have

• Experience in iGaming, fintech, payments, traffic analytics, or other high-risk industries
• Experience with PSPs, payment providers, aggregators, antifraud or risk management systems
• Knowledge of fraud detection, bonus abuse, or suspicious activity analysis
• Basic experience with Python for data analysis or automation
• Understanding of payment processes (routing, cascading, 3DS, BIN analysis, card, crypto, and alternative payments)

What We Offer

• Work in a strong team of professionals and genuinely supportive people
• Opportunities for professional growth and development
• Flexible working hours
• Medical insurance
• Sports expense compensation
• Psychological support
• Free language classes (English, Spanish, and German)
• 18 working days of paid vacation, paid sick leave, and sick days
• Regular team buildings and corporate events
• All necessary equipment for comfortable work

We are looking for a Senior Backend Engineer (.NET) to join a project - a clinical trial technology platform. It’s designed to digitize, streamline, and accelerate clinical trial operations across the full study lifecycle. The solution represents an end-to-end clinical trial management ecosystem that integrates multiple tools into one platform.

You will collaborate closely with cross-functional teams to deliver robust backend solutions and contribute to architectural decisions in a distributed, cloud-based environment.

What We’re Looking For:

• Strong experience with .NET Core / C# - at least 5 years
• Hands-on experience with Microservices architecture
• Experience in the healthcare domain
• Experience with Event-Driven Architecture
• Solid knowledge of REST APIs design and development
• Experience with SQL / Relational Databases
• Experience working with Microsoft Azure
• Familiarity with Docker and Kubernetes
• Good communication and collaboration skills
• Upper-Intermediate level of English or higher

Your Responsibilities:

• Design, develop, and maintain backend services using .NET Core and C#
• Build and evolve scalable microservices within a distributed architecture
• Develop and maintain RESTful APIs for internal and external integrations
• Participate in system design and architectural discussions
• Collaborate with product managers, frontend engineers, and QA specialists
• Ensure performance, reliability, and scalability of backend services
• Implement event-driven solutions and asynchronous communication patterns
• Write clean, maintainable, and well-tested code
• Participate in code reviews and contribute to engineering best practices
• Troubleshoot, debug, and optimize existing services
• Contribute to CI/CD and containerized deployment workflows

Will Be a Plus:

• Experience with clinical trials or clinical research platforms
• Understanding of regulatory requirements in healthcare environments

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

Why choose Galaktica:

• Minimal bureaucracy - we focus on results;
• Growth through coaching and structured learning;
• Opportunity to build products and launch startups;
• Personalized development paths;
• Flexible work format (remote / office / hybrid);
• Full equipment provided;
• Medical insurance or sports compensation;
• 15 days of paid vacation + unlimited sick leave and one-day offs;
• 70% compensation for foreign language learning;
• 4 corporate events per year;
• Sports activities and team events.
  
   

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.