Jobs at Djinni

Are you a DevOps Engineer interested in building scalable, and secure infrastructure? Do you thrive in both autonomous work and team collaboration, taking area of responsibility and delivering results? If you enjoy working directly with the Customer, delivering high-quality solutions to meet their business needs and exceed expectations, we will be glad to have you as part of our team! 

This is an excellent opportunity for you to work as part of a skilled team in a multi-national environment in the world-leading telecommunications enterprise. 

Customer

Our Customer is one of the top-ranking telecom infrastructure companies globally, with nearly 100,000 employees. It delivers products and services needed for mobile and fixed-line communication, radio networks and transmission networks. More than 40% of phone calls are made through their systems and more than 2 billion people worldwide use their network. 

Project

Our team helps the Customer (telecom provider) to migrate applications to the cloud infrastructure, implement CI/CD, security and administration best practices using modern DevOps tools.  You will be a part of a team bringing the organization's DevOps practices to modern standards to reduce costs and boost efficiency.

Job Description

• Design and implement production infrastructure in AWS or Microsoft Azure within established architectural patterns
• Build and maintain Infrastructure as Code using Terraform, including reusable modules and environment separation
• Develop and improve CI/CD pipelines with automated validation, testing, security scanning, and rollback mechanisms
• Deploy and support containerized workloads using Docker, Kubernetes, and Helm
• Configure cloud networking, IAM/RBAC, workload identities, and secrets management
• Build observability solutions using metrics, logs, and traces
• Investigate and resolve production incidents across cloud platforms, Kubernetes, Linux systems, networking, and application runtime layers
• Conduct root-cause analysis and implement preventive remediation measures
• Review infrastructure and deployment changes prepared by peers
• Clarify technical and operational requirements and translate them into implementable infrastructure solutions
• Prepare technical documentation including architecture diagrams, runbooks, and recovery procedures
• Maintain accurate documentation and operational reporting aligned with production environments

Qualifications

• 2–5 years of hands-on experience supporting production systems and operational environments
• Strong practical experience with AWS or Microsoft Azure
• Strong Terraform expertise, including modules, state management, lifecycle configuration, and CI/CD integration
• Hands-on experience with Kubernetes and Helm
• Experience with CI/CD platforms such as GitHub Actions, GitLab CI/CD, Azure DevOps, or Jenkins
• Practical understanding of security best practices including IAM, secrets management, certificate handling, and container security
• Experience with observability and monitoring tools such as Prometheus, Grafana, OpenTelemetry, CloudWatch, Azure Monitor, ELK, or OpenSearch
• Strong Linux administration and networking knowledge including TCP/IP, DNS, routing, TLS, and performance analysis
• Shell scripting and automation experience
• Basic Python knowledge will be beneficial
• Ability to analyze requirements, identify risks and dependencies, and communicate technical decisions clearly
• Experience using AI-assisted engineering tools responsibly for research, troubleshooting, automation, and documentation
• Strong problem-solving and incident investigation skills
• Upper-Intermediate English level

Will be a plus

• Experience with both AWS and Microsoft Azure
• Experience defining and maintaining SLI/SLO practices
• Knowledge of OpenTelemetry-based observability implementations
• Experience with large-scale distributed production systems
• Python development or advanced scripting skills
• Experience mentoring junior engineers
• Exposure to platform architecture design and cloud governance practices

We're looking for penetration tester/vulnerability researcher who passionate about web/cloud security. Our dream is a hacker who goes deeply in the sources of web browsers, HTTP/HTML standards, Kubernetes internals.

Your primary tasks will be:

- vulnerability assessments of web applications

- vulnerability assessments of GCP/GKE infrastructures

- secure code reviews

- penetration testing

- modification and tuning of fuzzing tools

- development of custom rules and modification of code analysis tools

- modification and tuning of cloud infrastructure audit tools

- developing PoC and provide other extended proofs of vulnerability severity level

- providing guidance and training to software development and operational teams

- developing secure coding standards and rules for IDE/CI tools which support that standards

- developing challenges/skills tests for software development teams

We expect from you:

* experience in shell scripting and python programming

* experience with web-application security testing(far behind the OWASP TOP 10)

* experience with security of OpenID/Oauth2/SAML protocols

* experience with parsing code, including AST representations and grammar parsing

* knowledge of common web application architectures

For sure you need:

* Read PHP/JavaScript code

* have an in-depth knowledge of HTTP protocol

* being familiar with Docker, Kubernetes, GCP tools

* know well acronyms and their appropriate use (CVE, CVSS, CWE :)

* being a fun of PortSwigger blog

* being a CTF player

* have known pentest certifications (OSCP/CEH/BSCP/HTB CPST or similar)

In addition we expect from you:

* being a strong team player

* effectively communicate findings and remediation approaches

* have ability to take ownership of features you ship

* have interest in the feature/product vision

* being self-learner, strong can-do attitude and great interpersonal skills.

* being comfortable with writing documentation (a lot of documentation)

A big plus is:

- Google Cloud certification

- Kubernetes certification

- Terraform certification

- BigQuery SQL perfect knowledge

- SSO, Oauth2, OIDC, SAML experience

Why work at Pakurity?

* We’re a well-funded company from 2014 with several key customers

* We have a pragmatic, ready to change and adopt culture

* We are focused to provide high quality services to our customers and being proactive in their needs

* We have credit of trust from our customers and freedom to choose solutions to address their needs

When you join Pakurity, you can expect:

* Competitive compensation

* Flexible hours and additional study days

* Career growth

In any case if you're passionate about high load/security projects you will be able to grow quickly in terms of financial gain and professional development.

Pakurity is a team of cyber-security professionals. We are based in Ukraine but provide services all over the world. Our core services:

- penetration testing

- incident response

- IT audit

- secure software development trainings

We’re looking for a Senior Native Media Buyer with proven hands-on experience in Taboola / Outbrain and other native platforms, who knows how to scale profitable campaigns and manage high ad spend.

This role is for a true operator — someone who works with data, understands funnels, and consistently delivers results.

What you’ll do

• Launch, optimize, and scale native advertising campaigns
• Manage high-volume budgets with a focus on profitability
• Analyze performance data and identify growth opportunities
• Build and structure campaigns for scalability and efficiency
• Run continuous testing (creatives, angles, funnels)

• Work closely with internal teams to drive performance growth

   

What we’re looking for

• Strong hands-on experience with Native traffic (Taboola, Outbrain, MSN, Mediago, etc.)
• Experience managing $50K+ monthly ad spend (current or recent)
• Proven ability to scale campaigns profitably
• Experience in Crypto or CFD verticals
• Data-driven mindset and strong analytical skills
• Advanced English (Tier-1 / Tier-2 markets)
• Experience with cloaking systems — a plus

What we offer

• Competitive base salary
• Performance-based bonuses
• High earning potential — top performers earn $15K–$50K/month

Interview process

Be ready to show:

• Real campaign performance data
• Budget levels and scaling strategies
• Optimization approach and decision-making logic

👉 We’re not looking for theorists — only for media buyers who can prove results and scale profitably.

• We are seeking a highly skilled and experienced Senior Power BI Developer to join our team. The ideal candidate will have strong expertise in Microsoft Power BI, Snowflake, ETL. This role requires a professional who can design, develop, and maintain enterprise-grade reporting, analytics, and process automation solutions while collaborating closely with business stakeholders and technical teams.
•  

• Responsibilities:

  • Building end-to-end Power BI reports and dashboards.
  • Creating data models and managing relationships between multiple data sources.
  • Understanding star schema and dimensional modeling concepts.
  • Developing DAX measures, calculated columns and KPIs.
  • Performing data transformation and cleansing using Power Query (M Language).
  • Creating interactive visualizations and storytelling dashboards.
  • Report optimization and performance tuning - FlowViz

   

• Mandatory Skills Description:

  • Strong hands-on Power BI experience (5+ years)
  • Snowflake architecture and core concepts.
  • Loading and ingesting data from different sources (Including Raw data)
  • Data transformation and preparation within Snowflake.
  • Understanding of ETL/ELT processes.
  • Working with structured and semi-structured data (JSON, Parquet, etc.).
  • Performance optimization basics (clustering, partitioning concepts, query performance).
  • Writing complex queries using:
  o Joins (Inner, Left, Right, Full)
  o Subqueries
  o CTEs (Common Table Expressions)
  o Window functions
  o Aggregations and grouping
  o Case statements
  • Query optimization and troubleshooting.
  • Data quality validation and reconciliation.
  • Ability to transform, clean and prepare data for reporting.

   

• Nice-to-Have Skills Description:

  • Azure DevOps experience or similar tools experience.
  • Ability to identify manual processes and implement automation solutions that improve efficiency, data quality and reporting reliability

   

• Languages:
  • English: C1 Advanced

Spredo is a leading AI-based platform for automating B2B outreach on Telegram.

Our clients include industry leaders in Web3 and iGaming, such as Hacken, CoinTelegraph, ChainGPT, and others.

Tech Stack

Must Have: Python, React, Docker.

Nice To Have: Claude Code, AI Agents Orchestration

Responsibilities

• Maintain the platform and resolve bugs promptly to ensure smooth operation for clients
• Continuously brainstorm and implement new features
• Communicate directly with clients via Telegram groups to answer technical questions and address reported issues
• Collaborate closely with the Founder and Technical Advisor via Slack, daily syncs, and monthly team calls
• Write documentation and shadow a senior full-stack developer

• Actively leverage tools such as Claude Max to improve development efficiency

   

Growth Opportunities

• Clear path for growth within the team
• Compensation increases based on performance
• Semi-annual performance reviews and adjustments
   

Work Format

• Fully remote position
• Flexible working hours (~30hr/week)
• Work on the weekends is fine
• Designed for university students currently undergoing their studies

We’re looking for a Chief Executive Officer (CEO) to take full ownership of one of AIBY’s core product groups — up to $70M ARR consumer subscription business — and scale it into its next phase of profitable growth.

Your mission – maximize the Net Profit and Long-Term Value (LTV) of your multi-platform portfolio of apps across iOS, Android, and web by aligning product innovation with data-driven performance marketing.

Unlike a solo founder, you aren’t starting from zero. As a Business Unit CEO, you have:

• immediate access to AIBY’s historical data from 70+ apps to see what works
• centralized Legal, Finance, and HR so you can focus 100% on the product and the users
• significant UA budgets and infrastructure already in place

What you will do:

• P&L Ownership: you’re 100% accountable for the revenue, marketing spend, and operational costs of your unit
• Strategic Roadmap: define the “Why” and the “When”. You decide which features to build based on their projected impact on retention and monetization
• Growth & Monetization: work hand-in-hand with your UA Lead to optimize ROAS (Return on Ad Spend) and Payback Periods. You’ll oversee the subscription funnel, A/B testing, and paywall optimizations
• Cross-Functional Leadership: build, structure, and scale a high-performing team across Product, Growth, Marketing, Engineering, and Design
• Resource/ Capital Allocation Strategy: you have the autonomy to decide where to “bet” your resources. If a specific app in your unit is scaling, you pivot the team’s focus there immediately
• Partnership with the Board and Founders: you’re involved in strategic decision-making at the C-level, with direct impact on business metrics, financial results, and the product ecosystem

What you should have:

• 7+ years of experience in product-based B2C businesses (subscription, mobile/web)
• 3+ years in leadership roles with direct P&L ownership (CPO, CMO, GM, CEO, Product Director, Head of Product, Head of Marketing, etc.)
• Product-Marketing Hybrid expertise: you can speak “Engineering” to the devs and “ROAS” to the marketers. You understand how a product change affects ad performance and vice versa
• Proven 0→1 and scale-stage experience: launching new units, restructuring businesses, scaling early-stage products to meaningful revenue, or founding a startup
• Strong financial acumen: you live in the dashboards. You understand the nuances of cohorts, LTV/CAC ratios, and churn rates in a subscription-based model
• Mentality: ownership, clarity, decisiveness, speed, and persistence
• Entrepreneurial mindset

What we offer:

• Full strategic and operational ownership of a multi-million ARR business unit
• Competitive fixed compensation + performance-based bonus + long-term incentive structure
• The opportunity to scale a category-leading product portfolio into a global market-defining player
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

Hi there! Our Magnetics team is currently looking for an Accountant!

🧲 About the role

We are a product company creating global B2C solutions, driving business growth, and delivering products players love. Our team of 100+ is in an active growth phase, expanding markets and creating new roles. The pace is fast, decisions matter, and you’ll work alongside people who truly know what they’re doing.

Our values

Lead from Within: We grow through trust, support, and knowledge sharing. We invest in our people to shape future leaders from the inside.

Growth Mindset: A drive to act, experiment, and learn from mistakes. We value initiative and fast decision-making over rigid processes.

Product Ownership: Personal accountability for user impact. Every role shapes the final product, so we treat our work as our own.

As we continue to grow, we're looking for an Accountant who sees the full picture. Numbers, taxes, payroll and military records all come together in one role, and you’ll own it. You’ll be the person who keeps our LLC compliant and our books clean, and who knows exactly what the Diia.City regime requires.

      What you’ll do

• Run full accounting and tax records for the LLC;
• Keep primary documents in order: check that they exist and are filled in correctly;
• Handle bank operations, payments and settlements with counterparties;
• Calculate and pay taxes and fees;
• Prepare and submit tax and financial reports on time;
• Calculate salaries, vacation pay, sick leave and other payments;
• Make sure we meet Diia.City residency requirements at all times;
• Prepare reports and documents that confirm our compliance;
• Take part in audits;
• Communicate with banks, tax authorities, auditors and other institutions;
• Prepare data and documents for management when they ask;
• Process hiring and dismissals, and file new-hire notifications with the tax office;
• Prepare HR orders for vacations, business trips and more;
• Prepare and maintain employment contracts and, when needed, gig contracts;
• Maintain the staffing table and time tracking;
• Keep military records for employees: notifications, lists and reports
  
  What we’re looking for
• Practical experience running full accounting and tax records for an LLC;
• Required: experience with a Diia.City resident company, preferably one with critical enterprise status;
• Good knowledge of how employees and gig specialists are taxed under Diia.City;
• Solid command of Ukrainian accounting, tax and labor legislation;
• Experience with payroll and reporting;
• Experience with HR document flow;
• Knowledge of military record-keeping rules, or readiness to get up to speed quickly;
• Attention to detail, a sense of responsibility and the habit of never missing a deadline;

• Confident use of accounting software, e-reporting systems, Excel and client-bank
   

  🧲What we offer

• 🗓 Flexible work format. Remote, hybrid, or office: your choice.
• 🏝 20 days of paid vacation.
• 🏥 Health insurance. Coverage across Ukraine + compensation for wellness programs abroad.
• 📚 Learning and development. Corporate courses, workshops, and platform access: all company-funded.

• 🧗🏻 Team building and events. Online and offline, because great products are built by people who trust each other.

  
  
  Are you the ultimate talent magnet? Show us your CV and let's make it a match!

Project Description:

We are seeking a highly skilled and experienced Senior Power BI Developer to join our team. The ideal candidate will have strong expertise in Microsoft Power BI, Snowflake, ETL. This role requires a professional who can design, develop, and maintain enterprise-grade reporting, analytics, and process automation solutions while collaborating closely with business stakeholders and technical teams.

Responsibilities:

• Building end-to-end Power BI reports and dashboards.
• Creating data models and managing relationships between multiple data sources.
• Understanding star schema and dimensional modeling concepts.
• Developing DAX measures, calculated columns and KPIs.
• Performing data transformation and cleansing using Power Query (M Language).
• Creating interactive visualizations and storytelling dashboards.
• Report optimization and performance tuning - FlowViz

Mandatory Skills Description:

Strong hands-on Power BI experience (5+ years)
• Snowflake architecture and core concepts.
• Loading and ingesting data from different sources (Including Raw data)
• Data transformation and preparation within Snowflake.
• Understanding of ETL/ELT processes.
• Working with structured and semi-structured data (JSON, Parquet, etc.).
• Performance optimization basics (clustering, partitioning concepts, query performance).
• Writing complex queries using:
o Joins (Inner, Left, Right, Full)
o Subqueries
o CTEs (Common Table Expressions)
o Window functions
o Aggregations and grouping
o Case statements
• Query optimization and troubleshooting.
• Data quality validation and reconciliation.
• Ability to transform, clean and prepare data for reporting.

Nice-to-Have Skills Description:

• Azure DevOps experience or similar tools experience.
• Ability to identify manual processes and implement automation solutions that improve efficiency, data quality and reporting reliability

✨ Welcome to WinMedia — Driving Innovation in iGaming Products! ✨

We build and develop product solutions in the iGaming industry 🎯. Our team works on in-house products, continuously improves internal processes, and uses data-driven approaches to create engaging experiences that drive player engagement, retention, and long-term growth.

We are currently looking for a CRM / Retention Manager who knows that sending the same bonuses to the same users on repeat isn't a strategy — it's just activity without results. We need someone who can build smart automated campaigns, understand bonus economics, experiment with gamification, and turn bold ideas into measurable business outcomes.

If you know how to keep players engaged, bring inactive users back, and make every campaign serve a clear business goal, we want to hear from you. 🚀

📌 About the Role

We are looking for a Senior CRM / Retention Manager who can take ownership of the CRM strategy and customer lifecycle across our iGaming products.

This role goes beyond setting up campaigns. You'll build automated customer journeys, develop personalized retention and reactivation mechanics, optimize bonus spend, and test new approaches to improve player engagement and business performance.

You'll work closely with Product, Analytics, Design, and Content teams to turn hypotheses into campaigns, measure their impact, and scale what actually works.

🔨 Responsibilities

• Develop and execute the CRM / retention strategy for our iGaming products.
• Build and optimize the entire customer lifecycle: onboarding, activation, retention, reactivation, and churn prevention.
• Design automated CRM campaigns and customer journeys based on player behavior, lifecycle stages, and business goals.
• Segment audiences and personalize communications to improve engagement, conversion, and retention.
• Develop and test retention and reactivation mechanics, offers, and bonus strategies.
• Explore and implement tailored approaches for Tier-1 GEOs.
• Work across CRM channels, including Email, Push Notifications, SMS, In-app messaging, and AI Calls.
• Manage bonus economics and collaborate with Analytics to understand bonus effectiveness, optimize costs, and maximize business impact.
• Develop and implement gamification mechanics to drive player engagement and retention.
• Plan, launch, and analyze A/B tests for communications, offers, bonuses, gamification mechanics, and automated CRM flows.
• Monitor campaign performance and optimize activities based on business KPIs, including retention, NGR, bonus rate, ARPPU, and unsubscribe rate.
• Identify the root causes of declining player activity and develop hypotheses to prevent churn and reactivate users.
• Take ownership of new ideas from hypothesis development and validation to implementation, testing, and optimization.
• Make quick HTML edits to CRM templates and ensure campaigns display correctly across channels.

• Collaborate with Product, Design, Analytics, and Content teams to deliver effective CRM initiatives.

   

✅ Requirements

• Proven experience in CRM, Retention, or Lifecycle Marketing, preferably within iGaming.
• Strong understanding of the iGaming customer lifecycle and retention strategies.
• Experience designing and managing automated CRM campaigns and customer journeys.
• Hands-on experience with audience segmentation and personalized communications.
• Understanding of CRM channels, including Email, Push Notifications, SMS, and In-app messaging.
• Experience with retention and reactivation mechanics, promotional offers, and bonus campaigns.
• Understanding of bonus economics and the ability to evaluate campaign effectiveness from a business perspective.
• Experience planning A/B tests, validating hypotheses, and making data-driven decisions.
• Strong analytical skills and the ability to translate campaign results into actionable improvements.
• Understanding of key metrics such as LTV, churn rate, retention rate, reactivation rate, ARPPU, NGR, and bonus rate.
• Experience working with HTML and making edits to email templates.
• Ability to take ownership, work independently, and turn ideas into measurable results.

• Strong communication skills and the ability to collaborate effectively with cross-functional teams.

   

🎯 It Will Be a Plus

• Experience with CRM platforms such as Customer.io, Smartico, Reteno, or OneSignal.
• Experience with advanced segmentation and behavioral targeting.
• Hands-on experience with AI Calls / voice CRM.
• Experience designing gamification mechanics, such as shops, loot boxes, prize wheels, and other interactive features.
• Experience working with VIP and high-value players.
• Experience with Tier-1 GEOs.
• Strong understanding of bonus economics and experience optimizing promotional budgets.
• Ability to identify hidden reasons behind declining player activity and develop effective retention strategies.

• Experience building CRM processes and infrastructure from scratch or scaling existing setups.

   

🎁 What We Offer

💰 Competitive salary

🌍 Full remote work — work from wherever you're most productive.

🚀 Freedom to experiment, test bold hypotheses, and make decisions without unnecessary bureaucracy.

🎯 Real ownership of CRM strategy, campaigns, and retention performance.

🛠️ The opportunity to work with a full range of CRM channels, automation tools, and gamification mechanics.

📊 A data-driven environment where campaign success is measured by business impact, not just the number of messages sent.

🤝 A collaborative team that values initiative, fresh ideas, and people who take ownership of their results.

😎 A friendly team where work doesn't run away — but the wolf might just be out for a walk.

We're looking for an Application Security Engineer to build security into our day-to-day development process, from idea and architecture through to release and post-release hardening. You'll work closely with product teams, DevOps and infrastructure on an Azure / AKS / GitHub Enterprise / Terraform stack.

What you'll do: 

• Run security reviews at every stage: pre-design, development and post-release hardening
• Build and improve DevSecOps processes in CI/CD (SAST, DAST, SCA, IaC scanning)
• Do threat modeling and secure code reviews
• Strengthen the security of AKS and our Azure infrastructure
• Automate security checks and routine tasks
• Advise developers and act as their Security Champion
   

What we're looking for:

• 4+ years of experience as an Application Security Engineer, DevSecOps Engineer, Security Engineer or Security Champion
• A degree in Cybersecurity, Computer Science, Software Engineering or a related field
• Experience working with product teams or internal development platforms
• Web application security: secure code review, threat modeling, SAST, DAST, OWASP ASVS
• CI/CD and IaC: GitHub Enterprise, securing Terraform code, Trivy, Checkmarx
• Containers: AKS security architecture, Network Policies, Azure Pod Identity
• Supply chain security: SCA, SBOM
• Automation: strong PowerShell and/or Python skills (Azure CLI, REST API)
• English: Pre-Intermediate / Intermediate or higher (enough to read technical documentation and architecture guides)
   

Nice to have

• A successful track record on Bug Bounty platforms
• Experience doing security reviews across the full product lifecycle
   

Who you are

• You love automation: if you've done something twice, it's time to write code for it
• You communicate easily: you get along with developers, infrastructure engineers, PMs and business analysts alike
• You want to grow: you keep learning, take initiative and motivate the people around you
   

What we offer

• A professional team and room to grow in your career
• A competitive salary
• Official employment and social benefits
• Military service deferment (reservation) for eligible employees, in line with current Ukrainian law
• A real say in how projects are managed and how key strategic initiatives are delivered
• A work culture that values initiative, responsibility, leadership and a focus on results

Job Description

1. Ability to work on-site from GlobalLogic’s Lviv office on a regular basis is a mush
2. 2+ years of commercial experience in testing web applications
3. Intermediate (B2) or higher English level – both written and spoken (good grammar, ability to understand native speakers, and respond clearly)
4. Strong understanding of principals & approaches to software testing
5. Experience and confidence in testing task estimation
6. Strong understanding of Agile principles and ceremonies, with practical experience working in Agile environments
7. Basic SQL skills – ability to write simple queries independently
8. Basic REST API testing skills – hands-on experience with Postman and/or Swagger

Job Responsibilities

1. Requirement analysis and task estimation
2. Planning and organizing own work within sprint scope
3. Test scope analysis, researching application logic, and creating comprehensive test suits
4. Executing tests, reporting issues, tracking progress, and maintaining active communication with BAs, developers, and project leadership
5. Reporting results and conducting internal (team-level) and external (client-facing) sprint demo sessions
6. Collaborating with other Scrum teams, Automation QA, and Performance Testing teams
7. Maintaining office hardware environments in operational condition and cooperating with Scrum teams and L3 Support on hardware-related tasks

Department/Project Description

People
USA: Client’s base location, including top management, R&D, several manufacturing facilities, and testing labs.

Ukraine / Poland: GlobalLogic management (project, release, architecture) and 4 Scrum teams with full competencies: Business Analysis, Development, and Testing. Additional teams include Performance Testing, Test Automation, L3 Support, and Design. The Lviv office hosts a large hardware lab. The GlobalLogic team counts 100+ specialists and continues to grow.

Product
We develop a POS solution that enables both attended (employee) and unattended (customer) tunnel car wash services.

There are two hardware labs supporting the U.S. and Canadian markets: Ohio, USA and Lviv, Ukraine. A single hardware set includes multiple points of sale, various sensors, readers, cameras, payment terminals, servers, and automatic gates. The Ukrainian team develops a PWA and a hybrid web application (.NET & Angular) that runs on both hardware and cloud, covering the complete customer flow: from account creation to recognition to sale and car guidance through the tunnel. All embedded development is handled by the client’s team in the USA.

GL Scrum teams have hardware dependencies based on the functional areas they support, therefore on-site presence in the Lviv office is required.

Flow
The project follows SAFe at the product level and base Agile practices with 2-week sprints at the team level. The scope is planned quarterly using SAFe planning principles and maintained in a product roadmap. Each sprint includes mandatory daily stand-ups, grooming, planning, demo, and retrospective sessions.

Releases are scheduled a year in advance and occur every 4 weeks, each including a comprehensive stabilization cycle covering manual, automated, and performance testing.

General Project QA structure
Each Scrum team has its own Manual QA Lead and several Manual QA Engineers, typically 2-3 per team with varying levels of seniority. Across GlobalLogic teams, there are 11 Manual QA, 6 Automation QA, and 5 Performance Engineers, all managed by a single Quality Manager.

On the customer side, there is a QA Director overseeing all of the client’s products - both those developed by GlobalLogic and those handled internally - supported by a pool of 10 Manual QA Engineers. Collaboration between GlobalLogic and U.S.-based QA teams is frequent and closely aligned.

About Us

Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who we’re looking for
We are hiring a Sales Development Representative (SDR) to reach out to schools by phone and open the door to a conversation. Your job is not to sell — it's to generate enough interest in what ClassOwl can do for a school (save staff time, eliminate duplicate data entry, replace multiple disconnected tools) that they agree to a meeting. This role is currently outsourced to an external agency; we're bringing it in-house.
 

Responsibilities

• make outbound calls to schools using Aircall
• follow up persistently on leads in our school database (currently an Excel-based CRM)
• book confirmed appointments directly into the sales calendar, organized by canton for efficient travel planning
• develop and refine an effective call script
   

What we expect

• comfort with outbound cold calling and persistent follow-up
• fluent  German/Italian/French ( at least one of above)
• ability to work independently and consistently hit call and booking targets
• calls per day (typical range: 50–130)
• Appointments with schools booked as a final result 
   

Benefits

• part-time arrangements accepted
• we offer two cooperation formats to choose from — ФОП (standard) and ФОП+ (an extended package with paid vacation, bonuses, and additional compensations); details of each format are discussed during the interview
• flexible schedule and a fully remote team — work from wherever suits you, as long as you can call during school hours in the relevant time zone
• budget for learning and professional development

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.

We are looking for a detail-oriented and proactive Account Manager to take ownership of company-wide service administration, account management, access control, subscriptions, and operational processes across multiple projects and brands.

In this role, you will be responsible for maintaining a centralized service infrastructure, ensuring uninterrupted access to business-critical tools, managing subscriptions and payments, and supporting the launch of new projects.

We are looking for someone who is highly organized, comfortable working with various online platforms, and capable of independently managing processes from start to finish.

     What You Will Do

• Service Inventory & Management
• Build and maintain a centralized registry of all existing and new services across company projects and brands.
• Organize service documentation by project and business direction (B2B, B2C, Platform).
• Maintain accurate information about each service, including its purpose, ownership, users, integrations, subscription plans, costs, and operational status.
• Track associated legal entities, payment methods, billing dates, and service administrators.
• Ensure all service records remain accurate, structured, and up to date.
  
  Account Registration & Setup
• Register and configure accounts across various online services and platforms.
• Complete verification and KYC procedures when required.
• Independently research new platforms, understand their functionality, and complete the setup process.
• Ensure all accounts are registered using corporate email addresses and company-controlled authentication methods.

• Coordinate technical connections and API integrations with relevant teams.

  
  Access & Security Management

• Maintain a centralized and secure credential management system using password managers such as 1Password or Bitwarden.
• Organize secure storage of account credentials, API keys, recovery codes, and 2FA backup information.
• Ensure critical services have at least two authorized administrators.
• Manage access permissions according to employee roles and business requirements.
• Coordinate password and API key rotation according to security policies.
• Ensure two-factor authentication is enabled wherever supported.

• Identify alternative solutions for critical services to minimize operational risks.

  
  Subscription, Billing & Payment Management

• Monitor active subscriptions, billing cycles, invoices, and upcoming payments.
• Maintain a payment calendar to prevent service interruptions.
• Track corporate payment cards linked to services, including expiration dates and spending limits.
• Review subscription plans and ensure they match actual business needs.
• Identify opportunities to optimize costs, eliminate unused subscriptions, and reduce unnecessary licenses.
• Monitor domain registrations, hosting subscriptions, and SSL certificate renewals.

• Coordinate invoice collection and financial documentation with the Accounting team.

  
  New Project & Brand Launches

• Prepare and coordinate lists of required services for new projects and brands.
• Develop standardized service setup checklists for B2B and B2C projects.
• Organize the registration, configuration, and activation of required platforms.
• Coordinate service setup with relevant departments.

• Manage service deactivation, subscription cancellations, and account closures when projects or brands are discontinued.

  
  Process Documentation & Standardization

• Develop and maintain internal guidelines for service registration, configuration, and ongoing administration.
• Create standardized checklists for service onboarding, maintenance, and deactivation.
• Document new services and continuously improve existing procedures.
• Establish a structured process for requesting and approving new tools and subscriptions.

• Maintain clear documentation in Notion, Confluence, Google Sheets, or similar platforms.

  
  Employee Onboarding & Offboarding

• Coordinate the provisioning of accounts and service access for new employees.
• Ensure employees receive the appropriate access permissions based on their roles.
• Revoke access promptly during employee offboarding, in coordination with HR and IT.

• Maintain accurate records of access permissions and service ownership.

  
  Regular Audits & Reporting

• Conduct weekly reviews of upcoming payments, subscription renewals, and service availability.
• Perform monthly subscription audits to identify unused services, unnecessary licenses, and cost optimization opportunities.
• Conduct quarterly access audits to ensure permissions remain appropriate and secure.
• Prepare monthly expense reports broken down by project, brand, and business direction.

• Collect invoices and supporting financial documents for the Accounting team.

  
  Service Support & Incident Management

• Communicate directly with service providers regarding account verification, billing issues, restrictions, refunds, and technical incidents.
• Investigate failed payments, account suspensions, and service disruptions.
• Coordinate issue resolution with providers and internal stakeholders.
• Escalate critical incidents to the appropriate departments.

• Ensure business-critical services remain operational and accessible.

   

  What We Expect

• 1+ year of experience in a similar role, such as Account Manager, Service Administrator, Operations Specialist, or Project Coordinator.
• Hands-on experience registering, configuring, and managing online services and business platforms.
• Strong proficiency in Google Sheets / Excel and Notion / Confluence or similar documentation tools.
• Experience working with password management solutions such as 1Password, Bitwarden, or equivalent platforms.
• Basic understanding of APIs, API keys, webhooks, and integrations (coding skills are not required).
• Experience managing subscriptions, corporate payment cards, invoices, and billing processes.
• Understanding of account security, access management, and two-factor authentication.
• English — Intermediate (B1) or higher.
• Strong organizational skills and attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

What We Value

• Attention to detail: You maintain accurate records and ensure nothing gets overlooked.
• Structured thinking: You enjoy organizing information, building clear processes, and improving workflows.
• Ownership: You take responsibility for tasks and follow them through to completion.
• Problem-solving: You can independently explore unfamiliar services and find practical solutions.
• Proactivity: You identify potential issues before they affect business operations.
• Reliability: You understand the importance of security, confidentiality, and uninterrupted service availability.

We are looking for someone who can bring structure, transparency, and operational efficiency to the management of company services and accounts, ensuring that every tool, subscription, and access permission is properly controlled throughout its lifecycle.

Description

GlobalLogic/Hitachi Digital is partnering with a leading global threat intelligence platform to design and deliver an enterprise-scale Human-in-the-Loop (HITL) AI agent platform. The initiative aims to accelerate expert analyst decision-making by combining generative and agentic AI with human expertise.

As a Senior ML Ops Engineer – GCP, you will play a key role in building and operating the Google Cloud infrastructure behind this platform. Your responsibilities will include infrastructure as code, deployment automation, model serving, automated retraining pipelines, and secure integration with enterprise data systems. You will also lead production operations and Hypercare, ensuring the platform remains reliable, secure, and scalable after go-live. The initial engagement is planned for 4 months, with the possibility of extension depending on project needs.

Fully remote.

Requirements

• 5+ years of experience in DevOps or platform engineering, including at least 2 years supporting ML workloads in production.
• Strong hands-on experience with Google Cloud Platform (GCP) and Terraform.
• Experience with Vertex AI Pipelines, Endpoints, and Model Registry, or an equivalent MLOps platform.
• Experience building CI/CD pipelines using Cloud Build or GitHub Actions, working with containers, and deploying workloads on Kubernetes.

• Experience implementing enterprise security controls, including IAM, secrets management, and network security perimeters.

  Nice to have:

• Experience with inference optimization techniques, such as ONNX and quantization.
• Familiarity with MLflow, LLM observability tools, and data engineering in BigQuery.

• Relevant Google Cloud certifications, such as Google Cloud Professional-level certifications.

   

Job responsibilities

• Design, provision, and manage cloud infrastructure using Terraform, including Vertex AI, Cloud Run/GKE, Pub/Sub, BigQuery, Cloud SQL, Secret Manager, IAM, and VPC Service Controls.
• Build and maintain CI/CD pipelines for services and ML models, including model registry and experiment tracking capabilities.
• Deploy and optimize ModernBERT model serving to achieve low-latency, cost-efficient inference at scale.
• Automate model retraining based on feedback volume or model drift, with validation and approval gates before promoting models to production.
• Build and operate the data infrastructure supporting analyst feedback and precedent data, using BigQuery and a vector store.
• Implement secure, auditable access to the client’s MCP servers, including authentication, token management, and Cloud Logging.
• Establish observability for system performance, inference latency, cost, and model quality; lead Hypercare, production monitoring, and incident response.