Jobs at Djinni

In this role, you will lead the design and delivery of cloud-native integration solutions for enterprise manufacturing systems. You'll work closely with Product Owners, Solution Architects, Site IT teams, and distributed engineering teams to build scalable, secure, and high-quality backend services on AWS.
This is a hands-on technical leadership role where you'll contribute to architecture, mentor engineers, perform design and code reviews, and help shape the technical direction of the platform.

What You'll Do

• Design scalable cloud-native backend architectures using Node.js and AWS.
• Lead the implementation of enterprise integration solutions based on microservices and event-driven architecture.
• Drive architectural decisions and ensure alignment with enterprise standards and best practices.
• Review solution designs, code, APIs, and technical documentation.
• Collaborate with Product Owners, architects, Site IT teams, and offshore development teams.
• Translate business and manufacturing integration requirements into reliable technical solutions.
• Guide engineering teams through implementation and technical challenges.
• Support project planning, effort estimation, and technical risk assessment.
• Ensure security, scalability, maintainability, and compliance across integration solutions.
• Act as the technical escalation point for complex architectural challenges.

Must-Have Skills !!!

• 10+ years of professional software engineering experience.
• Strong commercial experience with Node.js backend development.
• Proven experience leading engineering teams or acting as a Technical Lead.
• Deep understanding of backend architecture and software design principles.
• Strong AWS experience, including cloud-native services.
• Experience with:
• Microservices
• Event-driven architecture
• REST APIs
• Amazon SQS
• Serverless architectures
• Kubernetes
• Hands-on experience with Infrastructure as Code (Terraform preferred).
• Experience designing secure, scalable, enterprise-grade applications.
• CI/CD experience (GitHub Actions or similar).
• Strong communication skills and experience working with distributed international teams.
• Fluent English.

Nice to Have

• Manufacturing or Industrial IT experience.
• OT/IT integration knowledge.
• AWS IoT Greengrass.
• Linux administration.
• Experience working in regulated environments (GxP).
• Pharmaceutical or Life Sciences background.

Tech Stack

• Node.js
• AWS
• Terraform
• Kubernetes
• Amazon SQS
• Microservices
• Serverless
• REST APIs
• Event-driven Architecture
• GitHub Actions / CI/CD

We are looking for a Marketing Project Manager who will own and coordinate full-funnel marketing programs for B2B tech clients. Programs may include inbound and content-led growth, paid acquisition, ABM engagement, lifecycle nurture, and omnichannel campaign execution.

This role combines client ownership, cross-channel performance analysis, alignment of positioning and messaging, and delivery coordination. Our clients (cybersecurity, AI, SaaS, automation, enterprise software) operate in competitive markets where consistent pipeline growth and brand clarity are critical. You will manage multi-channel programs that generate qualified conversations, support SQL creation, and drive revenue growth.

We are looking for a Marketing Project Manager who will own and coordinate full-funnel marketing programs for B2B tech clients. Programs may include inbound and content-led growth, paid acquisition, ABM engagement, lifecycle nurture, and omnichannel campaign execution.

This role combines client ownership, cross-channel performance analysis, alignment of positioning and messaging, and delivery coordination. Our clients (cybersecurity, AI, SaaS, automation, enterprise software) operate in competitive markets where consistent pipeline growth and brand clarity are critical. You will manage multi-channel programs that generate qualified conversations, support SQL creation, and drive revenue growth.

This is a client-facing, strategy-and-execution role combining program management, performance analysis, hypothesis-driven optimization, and cross-functional coordination. You will be hands-on in planning, reporting, and messaging strategy, and will lead specialists for execution across channels depending on client scope.

Key Responsibilities: 

Marketing Strategy, Positioning & Planning

• Develop and manage multi-channel marketing programs aligned with client revenue and pipeline goals.
• Own positioning and messaging work: define or refine value propositions, ICP-specific messaging frameworks, and competitive differentiation narratives.
• Translate positioning into channel-level briefs ensuring consistent message across paid, organic, email, ABM, and social.
• Audit CRM and funnel data to validate ICP segments, identify conversion bottlenecks, and align program priorities with pipeline reality.
• Build structured program roadmaps across inbound, paid, ABM, lifecycle, and content channels.
• Define and test offers by segment (webinars, assessments, demos, reports) and map them to funnel stage.

Program Build, Activation & Coordination

• Translate strategy into a program brief: ICP, offer, messaging, channels, funnel steps, assets, SLAs, and measurement plan.
• Coordinate end-to-end conversion paths: landing pages, forms, email nurture flows, retargeting, and sales handoff.
• Manage execution across omnichannel programs, including:
  • Paid media (LinkedIn, Google, Meta)
  • SEO and content-led inbound
  • Email marketing and lifecycle flows
  • ABM and account engagement
  • Landing page and funnel CRO initiatives
• Own timelines, deliverable quality, resource allocation, and dependency management across the delivery team.
• Ensure messaging consistency across all channels, aligning with value propositions, buyer intent, and segment context.
• Maintain an experiment backlog with hypotheses, priority, expected impact, and learnings.

Performance Analysis & Hypothesis Development

• Build and own a cross-channel performance view: analyze traffic, lead, MQL, SQL, and pipeline data across all active channels.
• Develop data-driven hypotheses on what is working, what is underperforming, and where growth opportunities exist across SEO, paid, email, ABM, and emerging channels.
• Track and actively work to grow traffic and conversions from AI-driven sources (ChatGPT, Perplexity, Google AI Overviews, and similar); treat AI visibility as a measurable channel with its own KPIs.
• Identify funnel bottlenecks and propose specific optimization initiatives across targeting, offer, messaging, conversion, and follow-up.
• Own UTM governance and channel taxonomy; ensure tracking consistency across all programs.
• Own dashboard development and reporting cadence (weekly performance readouts and monthly pipeline reviews).
• Ensure a practical attribution approach per client maturity, document limitations, and maintain consistent measurement.

Client Communication & Ownership

• Act as the primary client contact for marketing programs.
• Present program plans, performance updates, insights, and optimization strategies in a structured, business-focused way.
• Translate data into clear recommendations aligned with client KPIs and commercial goals.
• Manage expectations while proactively identifying growth opportunities and risks.

Project & Cross-Functional Coordination

• Manage timelines and ensure deliverables meet scope, quality standards, and deadlines.
• Allocate and coordinate internal resources (PPC specialists, SEO specialists, designers, copywriters, marketing automation specialists).
• Ensure clear briefs, structured task roadmaps, and ownership across the delivery team.
• Identify operational bottlenecks and maintain workflow momentum.

Performance & Continuous Improvement

• Track and improve program performance across CPL, CPA, MQL-to-SQL conversion, cost per SQL, cost per opportunity, and pipeline contribution.
• Prepare structured monthly reports with actionable insights, decisions, and next experiments.

• Stay current on AI-driven advertising tools, AEO trends, automation, and performance optimization approaches.

   

Must-Have Requirements:

• 5+ years of experience in B2B digital marketing or performance marketing, ideally in an agency environment.
• Experience working with B2B tech clients.
• Strong understanding of full-funnel marketing and pipeline-driven KPIs.
• Hands-on experience managing multi-channel programs including paid, inbound, email, and content channels.
• Experience developing or executing positioning and messaging frameworks for B2B audiences.
• Ability to analyze cross-channel performance, identify patterns, and build structured optimization hypotheses.
• CRM analytics skills in HubSpot and/or Salesforce (funnels, segmentation, campaign reporting).
• Ability to connect program performance to SQL and pipeline outcomes (sourced and influenced).
• Experience with project management tools (ActiveCollab, Monday.com, Asana, Jira, or similar).
• Strong analytical mindset and comfort working with imperfect data.
• Experience managing multiple projects and priorities simultaneously.
• Experience coordinating cross-functional teams.
• Confident client-facing communication skills.
• Professional written and verbal English communication skills.
• Proactive, structured, and results-oriented approach.

Nice to Have Requirements:

• Proven track record of growing traffic or conversions from AI-driven search sources (AI Overviews, ChatGPT, Perplexity, or similar).
• Familiarity with AEO and AI visibility tools (AmIonAI, ScrunchAI, Profound, or equivalents).
• Familiarity with data enrichment tools (Apollo, ZoomInfo, Clay, or equivalents).
• Familiarity with ABM and intent platforms (6sense, Demandbase, RollWorks, or equivalents).
• Experience with GA4 and dashboarding tools (Looker Studio or similar).
• Experience with webinar program operations.

Compensation & Benefits

• Competitive compensation package (salary range provided in the offer)
• Work flexibility — fully remote setup with adaptable hours, and the possibility of hybrid collaboration in part if desired.
• Paid time off — vacation, sick days, and company-wide holidays.
• Professional development — access to HubSpot Academy, internal trainings, individual development plans, and reimbursement for approved external courses (subject to approval).
• Company-provided equipment — including laptop and key resources.
• Performance bonus — recognition tied to results and contribution

Mindset We Value (Our Culture)

• Stay Curious and Always Learning: You eagerly explore new technologies, find fresh solutions, and stay ahead of trends.
• Lead with Energy and Purpose: You bring ambition, bold thinking, and inspire others through impactful decisions.
• Own Your Impact: You take full responsibility for outcomes, balancing priorities and consistently delivering results.
• Place Clients at the Heart: You build trust, anticipate client needs, and exceed expectations.
• Communicate with Clarity: You collaborate openly, ensuring clear, effective communication.
• Embrace Change with Agility: You adapt quickly in dynamic environments and make thoughtful decisions under uncertainty.
• Act with Empathy & Integrity: You foster trust, act transparently, and treat others with respect and honesty.

Why Join 42DM?

• We run dynamic projects in tier-1 tech markets, delivering measurable global impact.
• As a certified HubSpot partner agency, we collaborate with international clients and innovative companies in the B2B tech sector.
• We are a multicultural team, collaborating globally with openness and trust.
• Flat structure and clear processes, without unnecessary bureaucracy.
• We value social responsibility, supporting volunteering initiatives and contributing to charitable causes, with a strong commitment to Ukraine

Candidate Journey

⭕ HR Interview → ⭕ Interview with Team Lead → ⭕ Test Task → ⭕ Final Interview

📩 Send us your CV and let’s create something great together! 

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 

We are an international fintech company operating in the Spanish online lending market since 2025. We are looking for a Meta Media Buyer who will be responsible for launching, optimizing, and scaling advertising campaigns for our mobile application.

We are looking for a specialist who understands the entire user journey—from the first ad impression to app installation, registration, in-app events, and ultimately the final business outcome.

What We Offer

• Competitive salary with performance-based reviews.
• Fully remote work.
• Opportunity to work on our own mobile product and directly influence its growth.
• Access to modern analytics, tracking, and automation tools.
• Direct collaboration with marketing, analytics, design, and development teams without unnecessary bureaucracy.
• Freedom to test new strategies, scale successful campaigns, and implement your own ideas.
• A results-driven team focused on fast decision-making and continuous professional growth.

Responsibilities

• Launch, optimize, and scale advertising campaigns in Meta Ads (Facebook & Instagram).
• Promote our mobile application with a focus on app installs, registrations, and downstream conversion events.
• Analyze the complete user funnel: Impression → Click → Install → Registration → Conversion.
• Optimize campaigns based on in-app events and monitor campaign performance.
• Track and improve key performance metrics including CPI, CPA, CAC, CPE, ROAS, LTV, Retention, and ARPU.
• Work with AppsFlyer or Adjust, ensuring accurate event tracking between the app, MMP, and Meta.
• Test new audiences, creatives, offers, and campaign strategies.
• Analyze traffic quality, identify growth opportunities, and scale successful campaigns.
• Prepare regular reports and collaborate closely with development, design, and analytics teams.

Requirements

• 2+ years of hands-on experience with Meta Ads.
• Proven experience promoting mobile applications.
• Mandatory experience with AppsFlyer or Adjust.
• Strong background in performance marketing.
• Experience working in highly competitive or “gray” verticals such as fintech, lending, loans, crypto, gambling, betting, or similar industries.
• Practical experience running campaigns optimized for installs, registrations, and downstream conversions.
• Solid understanding of Meta SDK, Meta Pixel, Conversions API, and mobile attribution principles.
• Experience optimizing campaigns based on in-app events.
• Strong understanding of key performance metrics and mobile traffic quality analysis.
• Self-driven, analytical, and focused on achieving business results.

Tools You’ll Use

• Meta Ads Manager
• Meta Events Manager
• AppsFlyer or Adjust
• Firebase
• Google Analytics 4
• Looker Studio, Power BI, Metabase, or similar BI platforms
• Excel / Google Sheets
• Keitaro, Binom, RedTrack, or other tracking platforms
• CRM and internal analytics systems

Nice to Have

• Experience in fintech, lending, payday loans, or microfinance (MFI).
• Experience promoting Android APKs or Progressive Web Apps (PWA).
• Hands-on experience with mobile traffic acquisition.
• Understanding of SKAdNetwork, App Tracking Transparency (ATT), and iOS attribution.
• Experience conducting A/B testing for creatives and scaling advertising accounts.
• Experience managing large advertising budgets.
• Understanding of post-conversion metrics such as approval rate, retention, LTV, repeat loans, and repeat purchases.

We are seeking a hands-on Tech Lead / Solution Architect to shape and scale our next-generation iGaming platform. This role blends deep technical expertise, architectural design, and leadership skills to ensure our systems meet the demands of high-volume, real-time, and regulated environments.

Requirements:

• Proven experience in building Monolithic, Microservices, and Event-driven architectures, including decomposition of legacy systems into scalable microservices.
• Designing and implementing high availability (HA), fault-tolerant, and load-balanced solutions for large-scale, high-traffic applications.
• Orchestration Engines: Hands-on experience with workflow orchestration platforms (e.g., Camunda, Temporal) for process automation and distributed workflows.
• Strong expertise in designing scalable database schemas and managing both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) systems with focus on performance optimization and horizontal scaling, Rabbit, Kafka.
• Knowledge of VMware-based infrastructure as well as modern container orchestration platforms (Docker, Kubernetes). Nice to have: Apache Spark, Hadoop.
• Building robust CI/CD pipelines using GitLab CI/CD, enabling continuous delivery and deployment across complex environments.
• Practical development skills in PHP (Laravel, Laravel Octane), Node.js, JavaScript, Next.js, React.
• Setup and integration of monitoring/alerting systems (Prometheus, Grafana, Kibana, ELK Stack, Sentry) for proactive issue detection and performance analysis.
• Deep understanding of automation-first approaches, infrastructure as code, and collaboration between development and operations.
• Proven ability to lead teams, mentor engineers, and align technical decisions with business goals. Skilled at translating business requirements into efficient technical solutions.
• Experience in using AI technologies

Nice to Have:

• Experience analyzing technical risks and defining mitigation strategies.
• Expertise in building PoC (Proof of Concept) and MVP (Minimum Viable Product) to validate business ideas quickly.
• Familiarity with architectural modeling tools (Lucidchart, Draw.io, C4 Model).
• Experience in multi-region deployments and scaling distributed systems across hybrid environments (cloud + on-premise VMware setups).
• Background in designing mission-critical financial, e-commerce, or enterprise-grade systems with strict SLAs and compliance requirements.

Responsibilities:

• Evaluation and clarification of incoming functional business requirements from customers and business analytics in specification format;
• Creation of technical specifications following functional business requirements;
• Building of services and infrastructure architecture according to technical specifications;
• Control of compliance of new solutions to the general architecture;
• Technical risks evaluation for services performance and infrastructure, and potential solutions development for mitigation;
• Services and infrastructure evolving and optimization;
• Performance, security, and stress testing planning and supervision found vulnerabilities and issues resolving;
• Architecture and technical solutions presentation and discussion with technical Leads and members;
• Supervision of technical solutions compliance to project requirements;
• Maintenance of technical documentation and development regulations;
• Requirements analysis, technical design, scope decomposition, and estimation with the technical teams;
• New projects and services of the company evaluation for compliance with the existing regulations and methodologies;
• Mentor development team members and Senior technical staff in the architecture area;
• Establishment and development of new technological practices for the company.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team!

We are seeking a highly skilled senior PHP developer with expertise in Laravel 13 and React, for our enterprise production platform. Our platform provides eCommerce brands with an SMS Marketing system to reach their customers about new products, appointment reminders, and customer service via SMS / MMS. 

The ideal candidate will have a strong background in building web applications with extensive experience in a full-stack capacity, with the ability to focus on backend tasks - as well as being comfortable assisting with the frontend tasks as needed. Local development is handled via Docker on Laravel Sail. 

Note: This position is full-time (contract / remote) as our team is located in the US / EU, but engineering team is based in Ukraine. 

Backend stack:

PHP / Laravel 13 

Frontend stack: 

Inertia v3 SPA with React 19 + TypeScript, styled with Tailwind v4.

You will be tasked with: 

• Building new features & improvements to the platform.
• Implementing integrations using GraphQL / Rest API. 
• Review bugs / issues with the platform based on reports and resolve. 

• Collaborate with existing cross-functional teams to ensure projects are completed successfully over Slack.

  
  Required Skills 

• 5+ years of experience with Laravel / React 
• Solid understanding of LAMP stack
• Experience with GitHub

• Able to work in a fast-paced environment with shifting priorities
   

  Bonus Points 

• Experience building with Shopify's GraphQL / API 
• Experience with B2B SaaS

Digis is seeking a Senior Scala Engineer to join our remote team.
 

About Digis
 

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide.
 

About the Project

The client is a global B2B technology company that provides high-performance platforms for CRM, Payment Gateway, and other products.
 

They build advanced technology solutions for one of the most dynamic and high-load industries in the market.
 

This is a long-term project focused on further development, scaling, and optimization of backend systems that process large volumes of real-time transaction.
 

Responsibilities

• Develop and maintain backend services using Scala.
• Work with Akka Streams / Apache Pekko.
• Build and optimize microservices handling high transaction volumes.
• Integrate third-party payment providers, and cryptocurrency payment methods.
• Improve transaction processing performance and reduce API latency.
• Implement audit logging, event sourcing, monitoring, and distributed tracing.
• Write, test, debug, and maintain high-quality code.
• Participate in code reviews and collaborate with the Tech Lead, developers, QA, and other team members.
• Maintain and update technical documentation.

Requirements

• 5+ years of overall professional software development experience.
• 3+ years of experience with Scala.
• 2+ years of experience with Akka Streams or Apache Pekko.
• Experience with high-load backend systems or microservices.

• English B1+ and above.

   

Project Tech Stack

• Scala
• Akka Streams / Apache Pekko
• Java
• AWS
• NoSQL
• CI/CD pipelines
• REST / gRPC APIs

• Microservices architecture

   

Why This Project May Be Interesting

• Truly high-load, real-time systems: the platform supports around 1.5 million active users monthly, processes around 1 million transactions daily.
• Complex engineering challenges that are difficult to find in an average product company.
• No time tracker and no need to report every working hour.

• Long-term cooperation on a technically strong and scalable product.

   

We are looking for a Junior Frontend Developer who already has real hands-on experience building complete, non-trivial web applications and wants to grow into a strong mid-level engineer.

This role is not for beginners who only followed tutorials. You should have already shipped real projects and understand how modern frontend applications are built and maintained.

Requirements

• at least 6 months of hands-on experience building full-featured, production-like websites or web applications;
• strong knowledge of HTML, CSS, JavaScript;
• confident usage of TypeScript in React projects;
• solid experience with React and modern React patterns (hooks, component composition, state management basics);
• advanced JavaScript fundamentals;
• experience with Tailwind CSS or similar utility-first CSS frameworks;
• ability to write clean, maintainable, and readable code.

Computer Science Basics (must understand)

Layout & UI Skills

• high-quality, responsive layouts
• mobile-first approach
• understanding of layout systems (Flexbox, Grid)
• attention to spacing, typography, and visual consistency

Nice to Have

• experience with Next.js
• experience with Firebase or Supabase
• experience integrating APIs
• basic understanding of authentication flows
• familiarity with testing fundamentals (even minimal)

Mindset & Growth

• ability to learn new technologies independently
• willingness to work with tools you haven’t used before

The Role

You’ll build and maintain the backend services behind our automations. What sets this role apart is how you work: we expect you to ship fast and efficiently by driving AI coding tools rather than hand-writing everything. You frame the problem, point the model at the right inputs and context, own the plan, and run a rigorous final code review. The AI writes most of the code — you’re the engineer who makes sure it’s correct, fast, and production-ready.

We’re looking for someone genuinely strong with modern AI tooling — treating it as a core part of the workflow, not a side experiment — including a solid AI harness with strong automated code validation and verification built in.

Responsibilities

• Design, build, and maintain backend microservices for process automation
• Deliver features fast using AI coding agents: scope the task, prepare inputs/context, define the plan, and review the output critically
• Investigate and reverse-engineer the behaviour of private/third-party APIs
• Integrate automations across the platforms and keep them reliable in production
• Optimize systems for performance, scalability, and reliability

• Collaborate with the team on architecture and technical decisions.

   

Required Expertise

• Solid engineering judgment: able to read, review, and correct AI-generated code and catch subtle bugs
• Strong Node.js / TypeScript backend background for scalable, high-load systems
• Microservices design with high availability and fault tolerance
• Experience with time-series/PostgreSQL workloads (TimescaleDB)
• Event bus and message queue familiarity (Kafka, RabbitMQ, SQS)
• Cloud platform knowledge (AWS, GCP) and containerization (Docker, Kubernetes)
• Problem-solving mindset for high-traffic systems
• Strong, hands-on AI-assisted development skills — daily use of coding agents (Claude Code, Codex, etc.) to write and ship code efficiently

• A robust AI harness with strong code validation/verification, so AI-generated changes are automatically checked before they land.

   

Requirements

• 5+ years of backend engineering experience (Senior level)
• Node.js, TypeScript, JavaScript proficiency
• Proven experience shipping code with AI coding tools
• Ukrainian language: native speaker level
• Full-time, fully remote position

• Global candidates considered

   

Benefits

• 20 vacation days + 10 sick days
• Flexible schedule, fully remote
• Sports, psychology, and health insurance budgets
• Education and English course funding
• Team-building events
• Personal Development Plans

About the Role

We’re looking for a Senior Software Engineer to join a newly forming team that will own one of the most specialised and business-critical domains in our technology landscape — Game Engine.

This role sits at the intersection of engineering, game mathematics, platform, and compliance. You’ll work on the tools, frameworks, and services that enable our mathematicians and game teams to build, validate, run, and monitor game logic in production.

This position is about deep ownership of a very specific technical domain: game engines, mathematical packages, simulation data, RTP monitoring, round details, and integrations with games developed both internally and by external studios.

You’ll be part of a small, experienced team with a high level of responsibility. The impact of this work is direct: incorrect game logic, missing round details, or inaccurate RTP monitoring can affect game delivery timelines, business performance, and regulatory readiness.

If you enjoy working close to complex domain logic, reviewing technical implementations, understanding how games work under the hood, and owning systems where precision matters — this role will feel like home.

Key Responsibilities

• Own, maintain, and evolve Playson’s Game Engine domain
• Work on internal frameworks and libraries used by mathematicians to implement game logic and mathematical packages.
• Review and validate code written by mathematicians, ensuring quality, correctness, maintainability, and proper usage of internal frameworks.
• Contribute to the development and support of game engines used to run mathematical logic within our platform.
• Support integrations with external game studios by helping build wrappers and bridges between third-party game implementations and Playson’s platform.
• Work with data structures and protocols that connect game logic with frontend and backend systems.
• Contribute to RTP monitoring processes, including validation of production transaction data against simulation data and expected mathematical behaviour.
• Support and evolve tools used for mathematical review, simulations, data files, monitoring, and alerting.
• Implement and maintain round details logic required for regulated markets, ensuring that detailed game round information can be correctly provided to partners and regulators.
• Collaborate closely with mathematicians, backend engineers, platform teams, compliance stakeholders, and product representatives.
• Participate in code reviews and technical discussions to ensure a high engineering standard across the Game Engine domain.
• Investigate issues related to game logic, mathematical validation, monitoring, and engine behaviour.
• Participate in minimal on-call responsibilities related to the systems owned by the team, mainly around monitoring, alerts, and domain-specific incidents.
• Take ownership of a highly specialised area where quality, accuracy, and attention to detail are essential.

Requirements

• Strong software engineering experience, ideally in backend, game engine, gaming, gambling, betting, or simulation-heavy environments.
• Solid experience with Node.js/TypeScript, or strong expertise in another OOP language such as C++, Java, C#, Go, or Python.
• Good understanding of software architecture, code quality, testing, debugging, and maintainability.
• Experience reviewing complex code and providing clear technical feedback.
• Ability to understand domain-specific logic and work with technical systems where business rules, mathematics, and engineering are closely connected.
• Strong problem-solving skills and ability to work with complex, non-standard technical challenges.
• Experience working with production systems where reliability, accuracy, and correctness are critical.
• Understanding of backend systems, APIs, data flows, and service-to-service communication.
• Ability to collaborate closely with non-engineering technical experts, especially mathematicians or domain specialists.
• Strong ownership mindset and willingness to become a key expert in a narrow but highly important technical domain.
• Product-oriented thinking, with an understanding that games are the core product and engineering decisions directly affect delivery, quality, and compliance.
• English communication skills sufficient for working in an international environment.

Nice to Have

• Experience in iGaming, gambling, betting, game development, or casino games.
• Experience working with game engines, mathematical engines, simulation tools, or game logic frameworks.
• Background in C++ or experience working with legacy C++ systems.
• Experience with mathematical models, probability-based systems, simulations, random generators, or RTP-related logic.
• Understanding of regulated markets and compliance requirements in iGaming.
• Experience with ClickHouse or other analytical/columnar databases.
• Experience with monitoring, alerting, and production diagnostics.
• Experience with AI-assisted code review or automated validation tools.
• Knowledge of microservices architecture and distributed systems.
• Familiarity with Kafka, gRPC, Kubernetes, or AWS.
• Experience integrating third-party games, external studio products, or wrapper-based solutions.
• Ukrainian language skills would be a plus.

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 3+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌

We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗

Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 💜

Project Information:
The project focuses on building a complex, real-time, multi-component system with deep hardware integrations, strict scope control, and high reliability requirements.

Requirements
● 3+ years of experience as a Business Analyst in IT, with hands-on work on complex systems or integration-heavy projects across multiple domains.
● Strong understanding of the software development lifecycle, with a particular focus on system analysis and integration-driven solutions.
● Proven experience in eliciting and structuring requirements in technically complex environments (interviews, deep-dive sessions with engineers, document and specification analysis).
● Ability to quickly understand complex domains, hardware-related constraints, and evolving system behavior, and translate them into clear, structured requirements.
● Solid stakeholder management skills, including working with technical and non-technical stakeholders under time and responsibility constraints.
● Strong experience in defining and documenting functional and non-functional requirements, including:
— system flows;
— integration requirements;
— business rules and automation algorithms;
— simulation systems;
— constraints and assumptions.
● Experience working with multiple requirement formats: user stories, acceptance criteria, system specifications, sequence diagrams, BPMN/UML, state diagrams.
● Ability to decompose complex end-to-end system flows into clear, testable, and implementation-ready components.
● Confidence in change management: identifying impacts, managing dependencies, and maintaining system consistency when requirements evolve.
● Strong focus on scope control: ability to work strictly within the approved scope, clearly distinguish scope from assumptions, and prevent uncontrolled scope expansion.
● Strong collaboration skills with cross-functional teams: backend, system engineers, embedded/hardware-related teams, QA, and product/project management.
● Ability to reason about business value and risk when working with different solution options in responsibility-heavy and technically complex domains.
● Experience supporting business acceptance testing, system validation, and post-delivery analysis.
● English level: Upper-Intermediate (B2) or higher.
● The candidate must be based in Ukraine.
● Availability to work from Kyiv or readiness to travel to Kyiv up to several times per month when required by the project.

Responsibilities
● Perform business and system analysis activities throughout the full software development lifecycle.
● Elicit, analyze, and formalize requirements for a complex, real-time, multi-component system.
● Describe and maintain end-to-end system behavior, including interactions between subsystems and external integrations.
● Prepare and maintain clear, structured, and unambiguous documentation suitable for engineering, testing, and validation.
● Ensure strict adherence to the agreed scope and requirements baseline throughout the project lifecycle.
● Facilitate requirement clarification and validation sessions with stakeholders and the delivery team.
● Ensure shared understanding of system scope, constraints, and priorities across all involved parties.
● Actively manage requirement changes, dependencies, and risks related to system behavior and integrations, following a clear and disciplined change management process.
● Contribute to internal BA practices, documentation standards, and knowledge sharing within the company.
● Strong ownership mindset, with the ability to proactively drive analysis activities and follow topics through to resolution.
● Adaptability and ability to work effectively in a dynamic environment with evolving requirements, priorities, and incomplete information.
● Flexibility in approaches and ways of working, with the ability to adjust to project needs while maintaining focus on quality and outcomes.

Key Working Principles
● High level of attention to detail when working with requirements, integrations, and system behavior.
● Discipline in following defined scope, processes, and change management rules.
● Ability to notice inconsistencies, gaps, and edge cases early and proactively address them.

Nice to have
● Experience with system analysis, embedded systems, IoT, telecom, or other technically complex domains.
● Understanding of real-time systems, event-driven architectures, or state-based system behavior.
● Experience in presales or early-stage solution definition.


What will you get:
Career growth & projects
● Competitive salary based on your skills and experience, and a benefits package.
● Regular performance appraisals to support your career development.
● Professional development support: online courses, certifications, and study compensation (including English courses).
● A modern tech stack across challenging, long-term projects.

Health & well-being
● Paid vacation (18 working days), public holidays (11 days), and sick leave (15 days).
● VIP medical insurance or sports coverage.

Work environment & flexibility
● Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
● Necessary equipment to perform your work.

Culture & community
● A collaborative and open culture where contributions are recognized.
● Regular corporate online & offline activities.
● Geniusee Charity Fund, making a difference beyond tech.

NuxGame is a leading software development company in the iGaming industry, dedicated to helping businesses enter new markets and strengthen existing brands. Our cutting-edge solutions empower our partners to create standout brands and achieve their business objectives. We are expanding our team and seeking an experienced Team Lead QA Engineer to spearhead our Manual QA team.
 

Your Role:

As the Team Lead QA Engineer at NuxGame, you will be responsible for leading our Manual QA team, strategizing resource allocation, setting priorities, and optimizing both team and project processes. Your leadership will ensure our products meet the highest standards of quality and innovation.

Key Responsibilities:

• Direct and manage the Manual QA team, promoting best practices in QA methodologies.
• Develop and implement advanced training programs for QA methodologies and tools specific to NuxGame's operational needs.
• Engage in strategic planning and execution of test plans to ensure comprehensive coverage of all features and functionalities.
• Foster a culture of continuous improvement, encouraging innovation in testing strategies and processes.
• Lead by example in adopting new technologies and methodologies that enhance product quality and team efficiency.
• Act as a key liaison between the QA team and other departments, ensuring clear communication and collaboration across projects.
• Enhance the QA team's capabilities in test automation, including API and Web Front-End testing, to improve efficiency and coverage.
• Design and monitor key performance indicators for the QA process, ensuring alignment with project goals and timelines.
  
   

What We Expect:

• Over 4 years of experience as a QA Engineer, with significant exposure to web application testing.
• A minimum of 2 years in a leadership role, with proven skills in team management and process optimization.
• Advanced knowledge in teaching and overseeing training processes for various testing sub-types and NuxGame’s toolset.
• Strong analytical skills and the ability to make data-driven decisions.
• Exceptional problem-solving abilities and a detail-oriented mindset.

Desirable Skills:

• Expertise in test automation, preferably with experience in API or Web Front-End testing.
• Familiarity with programming languages such as Python, JS, or TS.

• Experience with Docker and CI tools like Jenkins.

   

What we offer:
We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
• 
  We believe in unlocking the inner potential of each team member within an open and democratic culture.
  
  Waiting for you on our team!

⭐ About BetVam

BetVam is a licensed Ukrainian iGaming operator currently in the active launch phase and building its core business processes from the ground up. We are creating a modern betting and casino platform focused on long-term growth, excellent customer experience, operational excellence, and sustainable player value within a regulated market.

About the Role

We are looking for an experienced Head of Support to build, lead, and scale the entire Customer Support function for our new iGaming project at the pre-launch stage. This is a strategic leadership role responsible for defining the customer support vision, building high-performing teams, implementing best-in-class support processes, and ensuring exceptional player experience across all customer touchpoints. You will work closely with Product, CRM, Payments, Risk, Compliance, and Operations teams to create a world-class support organization that scales with the business.

Responsibilities

• Build and lead the Customer Support department from the ground up.
• Define the customer support strategy, operating model, KPIs, and service standards.
• Recruit, develop, and manage Team Leads, Support Leads, QA Specialists, Trainers, and Customer Support Agents.
• Establish scalable support processes, workflows, and quality assurance programs.
• Ensure excellent customer service across all communication channels, including Live Chat, Email, and Messaging platforms.
• Own customer satisfaction, response times, resolution times, and overall service quality.
• Monitor operational performance and drive continuous improvements through data analysis.
• Develop workforce planning, shift management, and resource allocation strategies.
• Handle high-level customer escalations and ensure timely resolution of critical issues.
• Collaborate closely with Product, CRM, Payments, Fraud, Risk, Compliance, VIP, and Marketing teams to improve the customer experience.
• Build reporting dashboards and present operational performance to senior management.
• Drive automation, AI solutions, self-service initiatives, and knowledge management.
• Ensure compliance with company policies, responsible gaming requirements, and regulatory standards.
• Support business growth by continuously optimizing customer support operations.

Requirements

• 4+ years of experience in Customer Support within the iGaming industry.
• At least 2 years of experience managing Customer Support Managers, Team Leads, or large support teams.
• Proven experience building or scaling customer support operations.
• Strong understanding of sportsbook, online casino, and player lifecycle.
• Experience managing multi-channel customer support operations (Live Chat, Email, Messaging, Social Media).
• Strong leadership, coaching, and organizational skills.
• Experience with customer support platforms such as Zendesk, Intercom, Freshdesk, LiveChat, or similar.
• Strong analytical skills with experience using KPIs, SLAs, CSAT, FRT, ART, and other support metrics.
• Experience managing customer escalations and service recovery.
• Ability to work in a fast-paced startup environment and build processes from scratch.
• English – business level

Nice to Have

• Experience launching a new iGaming brand or supporting a pre-launch project.
• Experience managing multilingual and 24/7 customer support operations.
• Knowledge of Responsible Gaming, AML, and KYC support processes.
• Experience implementing AI-powered customer support solutions and automation.
• Experience working with VIP Support teams.
• Familiarity with Jira, Confluence, Slack, Google Workspace, and workforce management tools.
• Experience managing outsourced or international customer support teams.

Company Offers

• Opportunity to build and lead the entire Customer Support function from the ground up.
• A key leadership role with significant influence on customer experience and operational strategy.
• Work on an exciting licensed iGaming project during its launch phase.
• High level of ownership, autonomy, and direct collaboration with senior leadership.
• Competitive salary package.
• Professional growth and long-term career development opportunities.
• Friendly, ambitious, and collaborative work environment.
• Modern office in Kyiv 

We are a fast-growing product company in the iGaming industry, driven by innovation, creativity, and a passion for delivering exceptional player experiences. Our team brings together talented professionals who embrace challenges, think outside the box, and continuously strive for excellence.

We're looking for a Customer Support Specialist who is passionate about delivering exceptional player experiences, solving complex customer issues, and contributing to the continuous improvement of our support operations. If you enjoy working in a fast-paced product environment, collaborating with cross-functional teams, and making a real impact on customer satisfaction, we'd love to hear from you.
 

What You'll Do:

• Provide professional support to players via live chat and email.
• Handle complex customer inquiries and resolve issues efficiently while maintaining a high level of customer satisfaction.
• Investigate payment, account, verification, bonus, and technical-related questions.
• Escalate technical issues to the Product and Development teams with detailed reproduction steps.
• Collaborate closely with Product, CRM, Payments, and Operations teams to ensure timely issue resolution.
• Prioritize incoming requests according to urgency while meeting internal SLA targets.
   

Knowledge Base & Process Improvement:

• Maintain and improve internal documentation, FAQs, and knowledge base articles.
• Identify recurring customer issues and suggest process improvements.
• Create and update response templates, macros, and support documentation.
• Participate in quality assurance activities to maintain high support standards.
• Share customer feedback with internal teams to improve the overall player experience and product quality.
   

Product & AI Collaboration:

• Review AI-assisted support responses and identify opportunities for improvement.
• Contribute to optimizing automated support workflows and customer communication.
• Help improve support processes as the company continues to scale.

What We're Looking For:

• 1+ year of experience in Customer Support, preferably in live chat, email, or ticketing systems.
• Experience in iGaming, Online Casino, Betting, or another fast-paced digital product environment.
• Excellent written communication skills with a customer-first mindset.
• Strong problem-solving skills and attention to detail.
• Experience working with customer support platforms such as Intercom, Zendesk, Freshdesk, or similar.
• Upper-Intermediate (B2+) English for internal communication.
• Fluent Russian (or another primary customer communication language, depending on target markets).
• Ability to work rotating shifts, including evenings, nights, and weekends.
• Ability to thrive in a fast-paced environment with evolving processes.
   

Nice to Have:

• Experience working with AI-powered support tools and automation.
• Experience creating or maintaining knowledge base documentation and SOPs.
• Understanding of payment systems, KYC procedures, fraud prevention, and player verification.
• Experience with QA processes, ticket reviews, and customer support performance metrics.
• Leadership potential and willingness to mentor teammates as the support team grows.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and expertise.
• Opportunity to join a fast-growing international iGaming product.
• High-impact role with direct influence on customer experience.
• Professional growth and career development opportunities.
• Collaborative, supportive, and ambitious team culture.
• Paid vacation and sick leave.
• Flexible working environment with opportunities to grow alongside the company.
   

Ready to help us deliver an exceptional player experience?

Apply now and become part of the Pelkino team!