Jobs at Djinni

We are looking for a Python /C++ Software Engineer to join our autonomous systems control team.

This role is a strong fit for an engineer who is comfortable with mathematics, and is interested in growing into control engineering for autonomous systems.

We consider engineers at Middle+ level.

Responsibilities:

• Develop and maintain control and decision-making algorithms for autonomous guidance
• Perform testing in simulation environment and in real life
• Analyze system behavior and logs
• Navigate through research papers and algorithm descriptions in field of autonomous systems and apply them in practice

Required qualifications:

• 3+ years of software development experience in ML, robotics, simulation, gamedev or other algorithmically intensive domains
• Strong programming skills in Python and C++
• Hands on experience with concurrent and parallel programming
• Mathematical background, including: linear algebra (vectors and matrices, coordinat systems and transformations) calculus (derivatives and integrals)

Would be an advantage:

• Control theory fundamentals
• Olympiad programming
• Signal processing
• Machine Learning
• Mavlink
• Simulation tools (Gazebo, AirSim)
• ITL, HITL testing
• X4, Betaflight, ArduPilot

What We Offer:

• Opportunity to work on cutting-edge embedded products
• Competitive salary and benefits
• Flexible working model (remote / hybrid / onsite)
• Professional growth and learning opportunities
• Collaborative and engineering-focused culture

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌
We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗
Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 💜

About the project:
The project is a profitable and established fintech company operating in the high-risk payments industry with a proven product-market fit and a growing customer base. As the company scales, it is expanding its merchant onboarding and integration capabilities to improve onboarding speed and customer experience. As a Technical Support & Merchant Onboarding Specialist, you will help merchants successfully integrate and go live by coordinating onboarding activities, providing technical guidance, and collaborating closely with internal teams.

Requirements:
 

• 2+ years of experience in Technical Support, Merchant Onboarding, Customer Success or Technical Account Management
• Strong understanding of payment gateway / PSP onboarding processes
• Experience guiding customers through:
  • Sandbox & production account setup
  • API documentation and integration flows
  • Webhook configuration and troubleshooting
  • Apple Pay / Google Pay setup
  • Wallet and settlement configuration
  • KYC / KYB onboarding processes
• Ability to identify onboarding blockers and proactively drive resolution
• Experience managing multiple onboarding flows and product configurations
• Strong stakeholder management and cross-functional collaboration skills
• Excellent communication skills with both technical and non-technical audiences
• Experience working with Jira, ClickUp, CRM, or ticketing systems
• Strong analytical and problem-solving skills

Responsibilities:
 

• Proactively drive merchant onboarding processes from kickoff to go-live
• Act as the primary point of contact for merchants throughout onboarding
• Coordinate onboarding timelines, milestones, and weekly check-ins
• Guide merchants through onboarding activities including:
  • Sandbox & production account setup
  • API documentation walkthroughs
  • Webhook configuration and validation
  • URL whitelisting
  • Apple Pay & Google Pay setup
  • Wallet and settlement configuration
  • Payment method validation
  • KYC / KYB processes
• Track onboarding progress and validate onboarding-related tasks across Jira, ClickUp, or similar tools
• Identify blockers, coordinate with internal teams, and proactively drive resolution
• Maintain onboarding consistency across multiple merchant and product configurations
• Validate onboarding readiness and coordinate go-live activities
• Contribute to onboarding process improvements and documentation standardization

Nice to have:
 

• Experience with Stripe, SumUp, Adyen, Checkout.com, Worldpay, or similar payment platforms
• Experience in fintech, payments, or SaaS environments
• Experience with onboarding documentation and process standardization
• Experience reviewing API requests, webhooks, and integration flows
• Experience working in Support + Implementation hybrid roles
• SQL or basic log analysis skills would be a plus

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

At Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌
We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗
Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.
Join us and make an impact 

Requirements:

• 3+ years of experience building applications using Python;
• Working experience with FastAPI (Flask/Django experience is transferable);
• Good knowledge of relational databases (SQLite, PostgreSQL) and SQLAlchemy: data modeling, schema design, writing efficient queries;
• Hands-on experience with AI tools in the development workflow (Claude Code, Cursor, GitHub Copilot, or similar code assistants);
• Experience using LLMs for generating realistic, internally consistent mock/synthetic datasets;
• Experience with RAG, Langchain, or Llama
• Experience with code quality tooling (Ruff, linters) and writing clean, maintainable, well-structured code;
• Ability to learn new technologies quickly.
• At least Upper-intermediate
• Experience with AWS services and infrastructure.

Responsibilities

• Backend development: Design, implement, and maintain server-side logic, RESTful APIs, and system integrations in Python.
• System integration: Build and maintain interfaces with third-party services, data sources, and internal components.
• Code maintenance: Refactor existing modules for improved performance and maintainability; address technical debt and resolve bugs.
• Database interaction: Develop and optimize queries, schema structures, and data manipulation processes across SQL/NoSQL systems.
• Testing: Write unit tests and contribute to automated testing frameworks to ensure code reliability and quality.
•Collaboration: Actively participate in team ceremonies, including sprint planning, daily stand-ups, and code reviews; coordinate with QA, DevOps, and frontend engineers.
• Documentation: Maintain comprehensive and up-to-date technical documentation, including API specifications, deployment guidelines, and design decisions.
• Planning: Provide technical input during effort estimation and assist in decomposing development tasks as part of agile delivery.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Coworking compensation.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

We are looking for an experienced Growth Marketing Manager who can take ownership of customer acquisition and growth channels.

Responsibilities:

• Develop and execute a growth marketing strategy focused on customer acquisition and scaling growth channels.
• Identify, test, and launch new acquisition channels and growth opportunities.
• Develop SEO initiatives and identify opportunities to increase organic traffic.
• Analyze and optimize performance marketing activities (paid campaigns, traffic acquisition, conversion rates).
• Work with marketing analytics: analyze traffic sources, funnels, user behavior, and channel performance.
• Manage influencer marketing activities and collaborate with opinion leaders to develop new promotion channels.
• Develop PR initiatives and external partnership marketing activities.
• Organize and coordinate company participation in relevant industry conferences, exhibitions, and professional events.
• Identify networking opportunities, build industry relationships, and represent the company at relevant events.
• Develop affiliate marketing channels, work with CPA networks, and manage partnership programs.
• Identify growth opportunities within fintech, Web3, crypto, and other technology-driven industries.
• Build and implement marketing automation processes to improve efficiency and scalability.
• Establish tracking and reporting processes to measure marketing performance and support data-driven decisions.
• Continuously test growth hypotheses, analyze results, and scale successful marketing channels.
• Collaborate with business, product, sales, and other teams to achieve company growth objectives.

Requirements:

• Proven experience in Growth Marketing, Performance Marketing, Digital Marketing, or a similar role.
• Strong understanding of SEO fundamentals and organic growth strategies.
• Hands-on experience with paid acquisition channels and performance advertising.
• Understanding of marketing analytics, funnels, attribution, and conversion optimization.
• Experience working with influencers, PR, and partnership channels.
• Experience with affiliate marketing, CPA networks, or traffic arbitrage is a strong advantage.
• Ability to work with data and make decisions based on measurable results.

Nice to Have

• Experience in fintech, Web3, crypto, payments, or other technology-driven industries.
• Experience with high-risk / grey verticals.
• Existing network within affiliate, performance marketing, or fintech communities.
• Experience building automated marketing processes and scalable systems.

Sales Engineering role – Full Time – Hybrid (Kyiv/Warsaw)

Why we exist:

Swarmer develops software that makes drones autonomous and allows them to operate together, in large, coordinated teams — no pilots needed. Our technology has been battle-tested in Ukraine— the world’s most intense proving ground for drone warfare.

In March 2026, we became the first Ukrainian defense startup to go public on NASDAQ, following a $15M Series A — the largest investment in a Ukrainian defense tech company since the start of the war.

Working at Swarmer means operating at the intersection of engineering rigor and frontline reality. The problems and environments are complex, and the stakes are very real. We built this software to enable democratic nations to defend themselves.

If you are motivated by building resilient systems that matter and by seeing the direct impact of your work, you’ll find purpose here.

What we’re looking for:

We are looking for a Field Applications Engineer with a strong embedded systems background who can operate comfortably across customer-facing technical sales, technical communications, and hands-on engineering support.

This role is ideal for someone who can bridge engineering depth with clear customer communication and help articulate complex technical concepts to both technical and non-technical audiences.

What you’ll do:

• Support pre-sales technical engagements with customers and partners
• Answer technical customer questions during evaluations, procurement, and integration discussions
• Translate customer requirements into clear technical recommendations and solutions
• Develop technical materials and written responses for proposals, grant applications, customer documentation, and partner communications
• Work closely with engineering and product teams to accurately communicate product capabilities and limitations
• Assist with hardware setup, integration, and field support when needed
• Represent the company in customer meetings, industry events, and technical discussions

What we need:

• BS/MS in Electrical Engineering, Computer Engineering, Computer Science, or related field
• 3+ years of experience in a technical pre-sales, solutions engineering, or FAE role
• Strong embedded systems background, including firmware/hardware integration
• Comfortable working with PCB hardware, embedded devices, and drone systems
• Excellent verbal and written communication skills
• Ability to explain complex technical topics clearly and concisely
• Confident, extroverted, and comfortable interacting directly with customers and partners
• Strong technical writing skills, including the ability to contribute to proposals, grant applications, and customer-facing technical documentation
• Practical, hands-on mindset; effective in both lab and field environments

Would be an advantage:

• Experience with drones, robotics, RF systems, or edge AI platforms
• Familiarity with Linux-based embedded systems
• Experience supporting enterprise, defense, or government customers
• Exposure to wireless communications, telemetry, or autonomous systems
• Experience contributing to technical proposals, SBIRs, grants, or RFP responses

Working Model & Travel:

For this role, close collaboration with engineering, product, and integration teams is essential.

• Location: Kyiv or Warsaw
• Work model: Hybrid role (mandatory requirement)

Travel is a significant part of the role. Candidates should expect up to ~50% travel

What you’ll get:

• Your work ships fast and gets used. Direct operational feedback from frontline users in weeks, not years
• A fast-paced environment with minimal bureaucracy and no “process for the sake of process”
• Competitive salary and a comprehensive benefits package (insurance, paid sick leave, 20 paid days off per year, military reservation, corporate lunches in the office)
• Flexible hybrid work

How’s the hiring process going:

 Recruiter Screen →  Interview with the Team →  Technical Interview →  Final Interview →  Skip-level Interview (optional) →  Security Check →  Offer

Interested? Let’s connect and discuss the details!

Remote – B2B – Full-time

Industry: HealthTech

Team: Marketing, Paid Social (Meta)

Location: Worldwide, with hubs in Warsaw and Paris, open to remote

Voodoo’s gaming hub in Paris — Aura team members are welcome there!

We’re a team built by founders who’ve scaled Voodoo (€625M revenue). We’ve secured seed capital from top-tier investors behind BeReal, Deel, Voodoo, and AppLovin—and are now taking on an AI-driven health app to own the next big category in health & fitness.

You’ll work side-by-side with the Creative Lead—a performance-minded leader with hands-on experience. You’ll work on turning ideas into high-performing video ads. You’ll take ownership of competitive research, creative production, and rapid pivoting.

 About the Product

Aura is an AI-powered wellness coach that helps people understand and improve their health based on real data — not guesswork.

The product combines lab testing, biomarker analysis, and AI-driven insights to identify what’s actually affecting a person’s energy, focus, mood, and overall well-being. Instead of generic advice, Aura provides personalized recommendations (nutrition, supplements, lifestyle) tailored to each user’s biology.

 Strategic Creative Production

• Create high-performing ads—leading the entire process from concept to final delivery.
• Collaborate closely with motion and graphic designers on concepting, execution, and iteration.
• Own key creative KPIs, including ROAS, CPA, success rate, and profit per creative.
• Analyze competitors with spy tools and translate findings into testable ad angles.

 Required Hard Skills

• 1+ years in a creative production role within a performance marketing environment.
• Strong background in ideating creatives for Meta, TikTok, and other performance platforms.
• Proven experience producing high-performing video ads with $50k/creative spend for Meta (Facebook/IG).
• Confident working with spy tools to reverse-engineer competitor strategies.
• Fluent in creative compliance policy for health & fitness ads on Meta.
• B1+ level English (work in English daily).
• Experience launching new products/flows/brunches from scratch and scaling them to $100k+/month would be a huge plus.

 Soft Skills We Value

• Speed & Persistence. You move fast, run constant creative tests, and keep momentum even when early results miss the mark—knowing that breakthroughs often come right after setbacks.
• Autonomy. You can run creative cycles independently and don’t wait for direction.
• Responsibility. You care deeply about results and treat metrics like ROAS and CPA as key indicators of your impact—not just numbers on a dashboard.
• Curiosity. You’re constantly analyzing, researching, and pivoting for new angles.
• Thrives in early-stage companies and sees the 0→1 phase as the moment to shape the foundation.

 What your typical week looks like:

• Launch and test multiple new creative hypotheses
• Brief designers and iterate on creatives daily
• Analyze performance (ROAS, CPA, CTR) and kill/scale fast
• Research competitors via Ad libraries and spy tools
• Work on improving funnels, quizzes, and angles

 This role is NOT for you if…

• You’ve never produced a creative that spent >$50k/mo profitably.
• You are a pure Project Manager (no hands-on work)
• You optimized existing funnels but never built from scratch
• You prefer stable, predictable environments over fast-paced startups
• You need layers of structure or a big team to operate effectively.
• You’re not comfortable being the main point of contact for motion designers.

 Why Join Aura

1. Work with exceptional founders and team members. Aura is built by founders who previously scaled companies to hundreds of millions in revenue, alongside engineers and team members from companies like Meta and Netflix.

2. Real ownership and impact. You’ll work in a small team where your ideas and execution directly shape the product, strategy, and company growth.

3. Fast execution, no bureaucracy. Aura moves quickly — ideas turn into experiments and real product changes in days, not months.

4. Accelerated career growth. You’ll have the opportunity to take on leadership responsibilities early and expand your role as the company grows.

5. Build the future of preventive health. Aura sits at the intersection of major trends — AI in healthcare, longevity, and personalized wellness — helping people improve their health and energy.

 Benefits

1. Salary: Competitive B2B compensation based on experience – we’re really flexible here!
2. Bonuses: Performance-based bonuses and fast salary reviews
3. Time Off: 33 paid days/year (vacation, sick leave, flexible public holidays), accruing at 2.75 days/month after 3-month probation
4. Wellness: Aura Body Battery Program — quarterly in-house doctor consultation (lab reviews + guidance)

 Hiring Stages

1. Intro Call with Recruiter (30 min)
2. Interview with Creative Lead & CMO (60 min)
3. Test Task
4. Test Task Review Call (30–45 min)

Interested? Let’s connect and discuss the details!

Requirements:

Own end-to-end testing for an FDA-regulated Android application in diabetes care. You will design risk-based tests, automate critical user flows, and ship compliant, high-quality releases for global markets. Work closely with Android developers, QA, Product, and Regulatory as a senior individual contributor.

Minimum Qualifications

• 5+ years in software testing, including mobile; 2+ years focused on Android.
• Good knowledge of testing methodology, test development, and test execution.
• Strong software skills in Python, with the ability to create and maintain automated tests in a custom client framework.
• Hands-on Android environment setup: Android Studio/SDK, emulators/devices, adb, Gradle; ability to perform one-time setup and ongoing
  maintenance.
• Version control and CI/CD: Git; ability to configure and run jobs in Jenkins/Bamboo (working with existing pipelines).
• Experience with test management and traceability in Agile/Scrum environments.
• Familiarity with medical software regulations and standards (IEC 62304, ISO 14971, FDA) and creating verification evidence.

Nice to Have

• Experience with mobile UI automation frameworks (e.g., Appium or similar concepts).
• Network and API testing (e.g., proxy tools, REST).
• Localization/i18n testing, accessibility (TalkBack), and performance profiling.
• Perforce exposure.
• Experience with device labs or cloud device providers.

Job Responsibilities

Develop, maintain, and execute automated and manual test suites for the Android app using the client’s internal mobile test framework (custom, conceptually similar to common mobile automation stacks).
Create test plans, test cases, and test reports; define entry/exit and gating criteria for releases.
Build, stabilize, and monitor regression and smoke suites; ensure green builds and rapid failure isolation.
Configure and run automation in existing CI pipelines (e.g., Jenkins/Bamboo); investigate failures and triage defects with logs and artifacts.
Analyze requirements and influence design for testability; identify coverage gaps and add use cases accordingly.
Ensure end-to-end traceability and compliance-ready verification evidence in collaboration with Quality and Regulatory.
Partner daily with Android engineers, QA, Product, and Scrum Master to drive release readiness.
Participate in design reviews and continuous improvement of the test process.

Department/Project Description

Join the Android Engineering team delivering safety-critical, regulated mobile software for diabetes care. You will focus on product quality and reliability for international markets, with domain onboarding provided to accelerate your impact. Framework development is out of scope for this role; you will use and configure the existing internal framework to achieve high coverage and reliable automation.

Working schedule: till 9 pm

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

ABOUT THE COMPANY
 

We are a fast-growing iGaming company operating across Tier-1 and Tier-2 markets. Our SEO department is one of the key drivers of user acquisition, focused on building scalable organic growth through technical excellence, high-quality content, strategic link building, and innovative SEO approaches.

As we continue expanding our portfolio, we are looking for an experienced SEO Specialist who can take ownership of multiple projects, identify growth opportunities, and contribute directly to the long-term success of our brands.
 

ABOUT THE ROLE
 

We are looking for an SEO Specialist with hands-on experience in highly competitive niches such as betting, gambling, casino, or other gray-hat industries.

You will be responsible for developing and executing SEO strategies across multiple websites targeting Tier-1 and Tier-2 GEOs. This role combines Technical SEO, Content SEO, Link Building, competitor analysis, and performance optimization.

You will work closely with developer, content team, and link builders while having the opportunity to test new hypotheses, influence SEO strategy, and drive measurable business results.
 

GOALS FOR THE PROBATION PERIOD (FIRST 90 DAYS)
 

• Complete a full SEO audit of assigned projects and identify key growth opportunities;
• Analyze competitors and prepare actionable SEO recommendations;
• Build and implement SEO roadmaps for target GEOs;
• Improve technical SEO health and content performance across managed websites;
• Launch and optimize link-building activities aligned with project goals;
• Successfully contribute to website launches, audits, and content optimization initiatives.
   

WHAT YOU WILL DO
 

SEO Strategy & Analysis

• Develop and execute SEO strategies for websites targeting Tier-1 and Tier-2 markets;
• Conduct comprehensive competitor research and identify growth opportunities;
• Monitor rankings, traffic trends, and algorithm updates, adapting strategies when necessary;
• Analyze SEO performance and provide data-driven recommendations.
   

Technical SEO

• Launch and audit websites from an SEO perspective;
• Prepare technical requirements and tasks for developers;
• Conduct technical SEO audits and ensure timely implementation of recommendations;
• Identify and resolve crawling, indexing, rendering, and site performance issues.
   

Content SEO

• Perform keyword research and build semantic cores;
• Cluster keywords and define content structures;
• Analyze competitor content strategies;
• Prepare detailed content briefs for copywriters;
• Utilize AI-assisted content generation when appropriate;
• Review, edit, and quality-control published content.
   

Off-Page SEO & Link Building

• Audit backlink profiles of owned and competitor websites;
• Develop anchor strategies and link acquisition plans;
• Collaborate with outreach and link-building teams;
• Monitor backlink quality and identify new growth opportunities.
   

Domain & PBN Operations

• Evaluate expired and drop domains sourced by link builders;
• Participate in PBN launches and maintenance activities;
• Assess backlink quality, domain authority, and potential SEO value of acquired domains.
   

Experimentation & Optimization

• Test SEO hypotheses through A/B testing and controlled experiments;
• Analyze test results and scale successful initiatives;
• Track key SEO and business KPIs, including traffic, rankings, conversions, and revenue impact.
   

WHAT WE ARE LOOKING FOR

• 2+ years of hands-on SEO experience;
• Proven experience in betting, gambling, casino, or other highly competitive gray-hat niches;
• Strong understanding of search engine algorithms, ranking factors, and SEO best practices;
• Experience conducting competitor analysis and building SEO strategies based on data insights;
• Deep expertise in Technical SEO, Content Strategy, and Link Building;
• Proficiency with industry-standard tools including Ahrefs, SEMrush, Google Search Console, GA4, Screaming Frog, and similar platforms;
• Basic knowledge of HTML and CSS;
• Experience working with WordPress websites;
• Understanding of expired/drop domains and backlink profile evaluation;
• Experience collaborating with developers, copywriters, and outreach teams;
• Strong analytical mindset and problem-solving skills;
• Self-driven, organized, and eager to learn and experiment.
   

NICE TO HAVE

• Experience working with Tier-1 iGaming affiliate projects;
• Experience with PBN management and deployment;
• Familiarity with AI-powered SEO workflows and content automation;
• Knowledge of CRO (Conversion Rate Optimization);
• Experience with Python, SQL, or SEO automation tools;
• Understanding of large-scale affiliate SEO operations.
   

WHY JOIN US

• Competitive salary pegged to USD;
• Performance-based bonus system;
• Fully remote work environment;
• Flexible working hours;
• Paid vacation and sick leave;
• Opportunities for professional growth and career development;
• Work on competitive international markets and challenging SEO projects;
• Direct impact on business results and strategic initiatives;
• Fast decision-making processes and minimal bureaucracy;
• Supportive team with strong SEO expertise and knowledge sharing culture.
   

ADDITIONAL INFORMATION

If you feel that you may be missing some experience or skills listed above, we still encourage you to apply. We value potential, curiosity, and willingness to learn, and we will be happy to discuss your background during our conversation.

Job Summary

We are seeking a highly organized and detail-oriented professional to support project planning, execution, and control. This role combines the functions of a coordinator and junior project manager and requires strong communication skills, multitasking, and a proactive approach to problem solving.
The primary objective of this position is to ensure the smooth running of projects by coordinating teams, monitoring deadlines, maintaining documentation, and supporting communication with clients and stakeholders.

Key Responsibilities:
- Assist in planning and tracking project progress to ensure adherence to deadlines and key milestones.

- Communicating complex information in a clear and understandable manner.

- Communicating and collaborating with internal and external teams to ensure completion of tasks and alignment with project objectives.

- Monitoring data quality and promptly escalating risks or issues that may impact scope, timelines, or quality.

- Providing regular project updates to clients and stakeholders, aligning expectations, and ensuring transparency.

- Maintaining and updating key project documentation: budget reports, trackers, meeting minutes, delivery schedules.

- Monitoring production KPIs (speed, quality), conducting random quality checks to maintain consistent results.

- Identifying and escalating scope changes at client request to the appropriate internal teams.

- Organizing and conducting meetings with the team/clients to agree on goals, discuss issues, and discuss project status.

- Assisting in resolving project issues and optimizing work processes to improve efficiency.

Requirements:

- Higher education in business, IT, or a related field (preferred)
- Experience in project coordination, operations, or support
- Understanding of the project lifecycle and basic Project Management principles
- Excellent planning, organization, and multitasking skills
- Strong communication skills, ability to clearly communicate information
- Ability to handle risks and problems, results-oriented
- Experience with project management tools (JIRA, Trello, Asana)
- Skills in working with spreadsheets, reports, and calculations
- Mandatory language requirements

Fluency in English and Russian/Ukrainian (oral and written)
will be an advantage

• Experience in data annotation or markup;
• Understanding of Agile/Scrum, Kanban;
• Experience working with cross-functional teams;
• Basic knowledge of IT processes and software development.
   

Keymakr is a leading provider of high-quality data annotation services for machine learning and artificial intelligence applications. We specialize in delivering accurate and scalable annotation solutions that empower businesses to develop cutting-edge AI models. Our team is dedicated to excellence, innovation, and customer satisfaction.

We are looking for a motivated Junior Python Software Engineer to help build, maintain, and improve internal tools and services. This role offers a great opportunity to grow your technical skills while contributing to real-world projects and automation processes.

Technical Skills:

• 2+ years of experience in Software development  
• 1+ years of practical experience with Python.
• Knowledge of RESTful API design and implementation.
• Experience in scripting and automating workflows, including working with APIs for task automation.
• Understanding of software design principles, particularly SOLID.
• Basic knowledge of Linux systems and familiarity with the Linux command line.
• Proficiency with version control systems (e.g., Git, GitHub, Bitbucket).
• Practical experience with web frameworks like Flask, Django, or FastAPI.
• Familiarity with Celery, Redis, and RabbitMQ.
• Hands-on experience with containerization tools like Docker.
• Skilled in writing unit and integration tests.
• Knowledge of cloud platforms (e.g., AWS, Azure, GCP)

Problem-Solving Skills:

• Strong analytical thinking and problem-solving capabilities.
• Ability to debug, troubleshoot, and optimize code effectively.

Nice-to-Have Skills:

• Basic understanding of frontend technologies (HTML, CSS, JavaScript).
• English at an intermediate level or higher (to read and understand technical documentation).
• Familiarity with Agile development methodologies.
• Understanding of CI/CD pipelines and DevOps practices.

Responsibilities:

• Developing and maintaining tools and applications for the company’s infrastructure.
• Designing, supporting, and maintaining internal services.
• Transforming and storing data in various formats (e.g., JSON, XML, CSV).
• Automating workflows using APIs.
• Researching, configuring, and integrating third-party software into company processes.
• Providing general IT support and troubleshooting.

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re building the operational systems that keep our supply chain, vendors, warehouses, and finances aligned.

That’s where you come in.

We’re looking for an Invoice & Supply Sync Manager who can bring structure, accuracy, and visibility to the flow of invoices, purchase records, shipping documents, inventory updates, and vendor communication.

This role sits at the intersection of supply chain operations, accounts payable coordination, document management, and cross-functional follow-up. It’s not just about keeping files organized — it’s about making sure the right information reaches the right people at the right time, so decisions can be made clearly and operations can keep moving.

Now — who are we looking for?

You’re highly structured, detail-oriented, and proactive. You like clean trackers, clear documentation, reconciled numbers, and well-managed follow-ups. You’re comfortable working with invoices, purchase orders, vendors, warehouses, internal teams, and accounting systems — and you know how to spot when something doesn’t match.

You can manage multiple moving parts without losing the details, and you’re calm enough to follow a discrepancy through until it’s resolved.

What You’ll Be Doing

• Collect, review, and organize vendor invoices and supporting documents
• Verify invoice details against purchase orders, receiving records, approved pricing, and shipment documentation
• Track invoice approval status, payment readiness, missing documents, and open discrepancies
• Coordinate with Finance and Accounting on coding issues, payment schedules, invoice questions, and backup documentation
• Maintain invoice tracking logs, payment schedules, and organized records for accounting and audit purposes
• Coordinate inventory-related documentation between suppliers, warehouses, fulfillment centers, freight providers, and internal teams
• Track inbound shipments, freight invoices, receiving confirmations, inventory discrepancies, and related follow-ups
• Support reconciliation of purchase orders, goods received, supplier invoices, inventory adjustments, and logistics costs
• Follow up on missing invoices, packing lists, BOLs, proofs of delivery, receiving confirmations, and inventory updates
• Keep communication records, escalation notes, and open operational items clearly organized
• Update operational and accounting systems with accurate invoice, supply, and inventory-related data
• Maintain organized digital filing structures for invoices, shipping documents, vendor records, and reconciliation materials
• Support reporting related to AP aging, supply costs, freight expenses, inventory variances, and open purchase orders
• Assist with month-end close processes and reconciliation procedures

What You Bring

• 2+ years of experience in accounts payable, supply chain coordination, operations administration, inventory support, logistics support, or a similar role
• Strong attention to detail and excellent organizational skills
• Experience working with invoices, purchase orders, vendor communication, and supporting documentation
• Understanding of basic accounts payable workflows and approval processes
• Ability to compare records, identify discrepancies, and follow up until issues are resolved
• Confidence working with spreadsheets, trackers, digital folders, and operational systems
• Ability to manage multiple priorities, deadlines, and communication threads at the same time
• Strong written and verbal communication skills
• English proficiency required
• Proactive, structured, and solutions-oriented approach to daily operations

Nice-to-Haves

• Experience with QuickBooks, NetSuite, Bill.com, or similar accounting / ERP systems
• Experience with Amazon, Shopify, TikTok Shop, or e-commerce operations
• Background in e-commerce, CPG, manufacturing, logistics, fulfillment, or inventory-heavy environments
• Understanding of inventory reconciliation, freight costs, and warehouse documentation
• Advanced Excel or Google Sheets skills
• Experience supporting month-end close or audit preparation

Why Work With Us

Behind every clean customer experience is a team making sure the operational details are accurate, visible, and under control.

You’ll help us strengthen the systems that connect our suppliers, warehouses, operations, and finance teams — making sure invoices, inventory updates, shipping documents, and payment workflows move clearly and reliably.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you’re structured, detail-oriented, and ready to bring clarity to the systems behind a fast-growing brand — we’d love to hear from you.

Let’s make things worth remembering.

We are looking for a QA Engineer to join our team and help ensure the quality of our web apps, and Shopify / Shopify App solutions . If you enjoy digging into details, improving user experience, and catching issues before users do - we’d be happy to talk.

Key Responsibilities

• Test web applications and Shopify apps across different features and user flows.
• Create structured test cases, checklists, and scenarios.
• Perform functional, regression, UI/UX, acceptance, cross-browser, and cross-device testing.
• Verify the correctness of Shopify store interactions with our apps (install flows, permissions, data sync, app UI).
• Collaborate with developers to identify, document, and confirm bug fixes.
• Participate in release QA to ensure stable updates and deployments.
• Suggest improvements to QA processes and product quality.
• (Optional) Build simple automated tests for critical flows.

Requirements

• 2+ years of experience in Manual QA.
• Experience in E-commerce is preferred. 
• Solid understanding of how modern web applications work.
• Experience with API testing.
• Ability to test user flows and UI with attention to detail.
• Strong communication skills and the ability to work in a team.
• Ability to write clear and reproducible bug reports.

Work capacity: At least 4 hours per day.

Office or Remote