Jobs at Djinni

dotcode is looking for a Manual QA Engineer to join our team. This is a great opportunity to join our friendly team and work on an exciting project, contributing to quality assurance processes, test planning, and execution. You’ll be involved in ensuring product reliability, identifying issues early, and collaborating closely with developers and product teams on challenging and meaningful tasks.

Required skills:
● Solid understanding of web and mobile applications testing principles;
● Experience in writing and executing test plans and test cases;
● Ability to create high-quality test documentation: bug reports, checklists, test cases;
● Bug triage skills: reproducing bugs, prioritizing issues, assigning them to relevant teams;
● Strong analytical thinking and attention to detail when identifying root causes of bugs;
● Intermediate English or higher.

Would be a plus:
● Experience with SQL;
● Understanding of API testing (e.g. Postman);
● Familiarity with test design techniques;
● Experience with Cypress. 

Responsibilities:
● Create and maintain test documentation;
● Testing web and mobile applications;
● Collaborate with the development and support team during bug triage and issue resolution;
● Analyze and report on test results and quality metrics.

We offer:
● Competitive salary;
● Flexible working hours;
● Professional development and training opportunities;
● Friendly work environment and office in a convenient location;
● Paid vacations and sick leave.

Hiring flow:
● Call with HR Manager;
● Technical interview;
● Final interview with CEO.

If you have any questions, feel free to contact :)

Project Description

Our customer is a dynamic, growth-oriented company serving an exponentially growing industry.
Customer provides professional grade fixed wireless broadband and microwave solutions for customers around the world. Solutions are deployed in thousands of networks in over 153 countries, with our innovative technologies providing reliable, secure, cost-effective connectivity that’s easy to deploy and proven to deliver outstanding metrics.
Our customer has few development centers: Rolling Meadows, IL, USA and Ashburton, Devon, UK.

Job Description

A Product Support Engineer (PSE) will be part of a world-class, highly motivated, highly skilled team of Technical Support Engineers (TSE) who are committed to support carrier grade wireless equipment and Management System to customers in various verticals starting from WISP to Federal Governments.  This person would have to become part of the engineering team and partner with the engineering team to drive software fixes and solutions to complex issue.

Required Skills:
• BS/MS degree in a technical discipline (Radio/Electrical/Computer Engineering or Telecommunications)
• Minimum of 1+ years of industry experience supporting real-world products or systems
• Understanding of RF architecture and radio-wave propagation (MCS, Power Control, RF link budget calculation )
• Experience in Linux/Network administration
• Understanding and knowledge of L2/L3 networking standards
• Willingness / ability to travel occasionally for customer visits, trainings, etc.
• Ability to multi-task between two or more projects and perform these tasks with velocity
• Upper-Intermediate level of English

Preferred Skills:
• Experience in wireless communications industry (fixed narrowband, broadband, cellular and/or software-defined radio experience is a big plus)
• Understanding of radio-link parameters (SNR, CINR, RSSI, NF)
• Knowledge of digital transmission systems and modulation techniques (MIMO, OFDM, QAM, QPSK and BPSK)
• Knowledge of wireless RF equipment and tools (Network Analyzers, Spectrum Analyzers, Signal Generators and Arbitrary Waveform Generators)
• Experience in the wireless network system test (MAC layer protocols, Security protocols, 802.3 / 802.1 standards,
• Knowledge of traffic testing techniques and tools (IXIA/JDSU/Wireshark/Iperf)
• Experience with following tools: TestRail, Jenkins, Jira
• Ability to develop troubleshooting guides and to effectively mentor as well as learn from team members
• Ability to interface with end customers and operators in training, assisting and troubleshoot product deployments
• Logical mind-set which is essential for efficient debugging of product defects and reported issues
• Good logical communication skills, both verbal and written
• Self-motivated personality and ability to work independently as well as on a team

Job Responsibilities

• Support a series of narrowband and/or broadband outdoor and indoor wireless products and systems
• Analysis of technical requirements and published standards in order to debug customer reported issues
• Reproduce customer reported issues in a laboratory environment
• Formal testing involving test specification, execution, result capture and analysis
• Isolate, reproduce, track and verify bugs
• Timely and accurate reporting of work activity status and issues
• Evaluate RF performance of customer networks to better resolve customer reported issues
• Interface with customers, particularly with high priority escalations.

We are looking for an experienced Employer Brand Manager to join our team and lead initiatives that strengthen and promote our company’s employer brand. This is a strategic role where you will have the opportunity to shape and influence how our organization is perceived by current and potential employees, directly contributing to talent attraction, engagement, and the long-term growth of the company.

Responsibilities

• Develop and execute a global employer branding strategy in collaboration with HR, PR, and marketing teams
• Promote the EVP (Employee Value Proposition) through various channels: social media, media outlets, events, partnerships, internal communication
• Analyze labor market and competitors' employer brand activities, especially within fintech and CFD sectors
• Lead cross-functional projects involving recruitment, onboarding, and employee retention
• Coordinate participation in career fairs, conferences, and university partnerships
• Oversee HR content production: blogs, social media, careers site, internal storytelling campaigns
• Track performance of employer branding initiatives using relevant KPIs (brand awareness, engagement, quality of applicants, etc.)

Requirements

• 3+ years of experience as an Employer Brand Manager / HR Marketing Specialist / Internal Communications Manager
• Experience working in an international or fast-growing company (preferably in fintech, IT, or digital sectors)
• Excellent storytelling, copywriting, and content creation skills
• Hands-on experience with social media, media campaigns, and employer brand messaging
• English proficiency: Upper-Intermediate or higher (both written and verbal)

We offer

• Medical insurance
• 21 days paid vacation days per year
• 10 paid sick leave days per year
• Public Holiday by the Central Bank of Cyprus Public Holiday list
• Flight tickets, hotel or apartment accommodation, migration support for you and your family (if relocating)
• Budget for professional development and language learning
• Budget for healthcare related expenses

PwC is a network of over 328,000 employees in 149 countries focused on providing the highest quality services in the areas of audit, tax advisory, consulting and technology development.

What we offer:
- Official employment;
- Remote work opportunity;
- Annual performance and grade review;
- A Dream team of experienced colleagues and high-class specialists;
- Language courses (English & Polish languages);
- Soft skills development;
- Personal development plan and career coach;
- Corporate events and team-buildings.

Main responsibilities:

• Developing innovative solutions for our clients by leveraging cutting-edge data science, machine learning, and AI technologies;
• Developing intelligent assistants using the latest large language models (e.g., GPT-4, Falcon 2, LLAMA 3, Mixtral), employing Retrieval Augmented Generation techniques, and utilizing agent frameworks (e.g., Langraph, CrewAI);
• Utilizing AI expertise to recommend the most effective technical approaches and solution architectures for addressing business challenges;
• Leading data science project teams of 1-5 members, managing small to medium projects, and overseeing parts of larger engagements under senior supervision;
• Working closely with PwC industry experts, clients, and higher management while actively participating in the proposal-making process within your area of expertise;
• Communicating complex insights in a clear and actionable manner to non-technical colleagues and clients.

Requirements:

• 3+ years of relevant professional experience;
• Solid knowledge of ML/AI concepts: types of algorithms, machine learning frameworks, model efficiency metrics, model life-cycle, AI architectures;
• Knowledge and experience in production grade code development in Python;
• Solid knowledge of SQL;
• Experience with LLMs and related concepts (e.g. RAG, vector DBs, AI agents);
• Understanding of cloud concepts and architectures, with hands-on experience in cloud services (GCP, AWS, Azure);
• Knowledge of CI/CD and DevOps practices;
• Experience with deploying code with Docker / Kubernetes;
• Strong interpersonal and communication skills — essential in day-to-day cooperation with clients and the team;
• Outstanding supervision and mentorship abilities;
• Graduate of Economics, Econometrics, Quantitative Methods, Computer Science, Math, Physics, Operational Research or related discipline;
• Excellent analytical and problem-solving skills, including the ability to independently disaggregate issues, identify root causes and recommend solutions to business problems;

• Proficiency in English, both written and spoken.

   

  Nice to have: 

• Familiarity with MLOps tools (e.g., Azure AI Studio, AzureML, Vertex.AI, SageMaker, MLFlow);
• Knowledge of an extra programming language (e.g. C#, Go, Java);
• Knowledge of Natural Language Processing techniques;
• Experience in banking, retail or consulting;
• Experience in leading project teams.

Why PwC?

We are not just numbers and reports. PwC is the impact you can create through your actions. Our team will help you achieve more, and we are ready to start this journey with you.

Ready for a challenge? Send your resume and join the team that is shaping the future!

We are looking for a Senior Data Engineer to lead a team, improve data practices, and help drive new opportunities and growth.

Would you like to join an experienced team and work with a world-known Customer? We have a fantastic opportunity for an experienced and skilled Senior Data Engineer to participate in the development of a rapidly growing project.

Feel challenged? Then we would like to hear from you!
 

Customer

Our client is a leading global company with years of experience in innovative technologies. By bridging the real and digital worlds with top solutions, they enable the transformation of everyday life for billions of people. Their portfolio of products, services, and solutions is focused on clinical decision-making and treatment pathways.
 

Project

The project’s mission is to enable healthcare providers to increase their value by providing them with innovative technology and services in diagnostic and therapeutic imaging, laboratory diagnostics, molecular medicine, digital health, and enterprise services.

Requirements

• Proven experience in data engineering and hands-on work with cloud computing services, specifically Microsoft Azure
• Strong understanding of data analytics fundamentals, including dimensional modeling, ETL, reporting tools, data governance, data warehousing, and both structured and unstructured data
• Proficiency in SQL and Python
• Hands-on experience with Databricks and PySpark for data processing and modeling
• Familiarity with big data platforms such as Snowflake, BigQuery, etc.; experience with Snowflake is a plus

• Fluency in business English

   

Personal Profile

• Excellent communication skills
  
  Responsibilities
• Work closely with the client (PO) and other Team Leads to clarify technical requirements and expectations
• Provide support where Team Lead’s support is required
• Implement architecture based on Azure cloud platforms (Data Factory, Databricks, and Event Hub)
• Design, develop, optimize, and maintain squad-specific data architectures and pipelines that adhere to defined ETL and Data Lake principles
• Discover, analyze, and organize disparate data sources and structure them into clean data models with clear, understandable schemas
• Contribute to the evaluation of new tools for analytical data engineering or data science
• Suggest and contribute to training and improvement plans related to analytical data engineering skills, standards, and processes
• Participate in pre-sale activities and work with potential opportunities in the data direction

BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter, more confident purchasing decisions.

Our expertise lies in creating review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data in our proprietary tracker system.

What You will do:

• Develop innovative solutions for various projects within the
• company
• Provide ongoing support for existing solutions
• Manage personal development tasks and team member requests
• based on priorities defined by the group manager
• Focus on coding and debugging
• Develop high-quality, reusable code for future use
• Stay up-to-date with current best practices and learn about new technologies
• Collaborate with the team to ensure that project goals and objectives are met

What We Offer:

• 22 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• All necessary technical equipment provided.

Required Experience to Succeed in This Role:

• 3+ years of experience as a Web developer
• Strong knowledge of PHP
• 2+ years of experience with Laravel
• 2+ years of experience with React (or other Frontend framework)
• Proficient in SQL skills and MySQL, PostgreSQL DB
• Proficiency in GIT
• Basic knowledge of JS, HTML&CSS
• Basic knowledge of bash commands and Linux system
• Strong work ethic
• Ability to work independently and manage multiple tasks
• simultaneously
• Must have the ability to research and learn new technologies
• Attention to detail, good time-management skills, ability to handle
• multi-tasking activities
• Intermediate+ English

Steps of the hiring process:

• Recruitment interview.
• Technical interview.
• Test task.
• Final interview with CTO.

🚀 We’re looking for a skilled Node.js Developer to join our core team and help build a fintech product from scratch. This role is ideal for someone who enjoys solving complex backend challenges, designing integrations, and contributing to high-level architecture decisions.

You’ll be working on a live product that directly impacts business outcomes — no abstract tasks or endless MVP loops. Your code will matter.
 

Must-have requirements:

• 5+ years of commercial development experience with Node.js and TypeScript (Nest is optional)
• Deep knowledge of PostgreSQL
• Experience with message queues (RabbitMQ or Kafka)
• Hands-on experience integrating third-party services and designing/writing APIs
• Understanding of distributed systems
• Ability to read architectural documentation, work independently, learn fast, and handle large tasks autonomously
   

Your responsibilities will include:

• Designing and developing product features from scratch
• Building integrations with third-party financial and technical services
• Developing public-facing payment services and internal microservices
• Contributing to key platform-level technical decisions
• Following and promoting best engineering practices within the team
   

Nice to have:

• Experience in the finance domain
• Background working with microservices
• Writing and maintaining automated tests (Unit/Integration/E2E)
• Experience with high-load systems
• Solid understanding and application of OOP, SOLID, DRY, KISS principles
   

🎁 What we offer:

• Work on a real, impactful product — not a pet project
• A strong, critical-thinking team that values initiative
• Transparent communication, flexible hours, hybrid or full remote collaboration
• Space for professional and product growth
• 17 paid vacation days + sick leave
• Medical insurance
• Budget for conferences, workshops, and training
• Free English language courses
• Cozy, modern office in the historical center of Kyiv
   

📩 Sounds like a match? Let’s talk — we’d love to hear from you!

📍 Location: Remote candidates, EU based
💼 Employment type: Full-time
 

We’re looking for a strategic and results-driven Head of Sales to lead and scale our commercial efforts across global markets. You’ll define and execute a winning sales strategy, build high-performing processes and teams, and directly impact our growth trajectory.
 

About us:
Stape — is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Today, we proudly serve more than 100,000 clients worldwide, process over 10 billion daily requests, and are technical partners of Meta and Snapchat.

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Develop and implement a scalable commercial strategy aligned with company goals to ensure sustainable growth and profitability.
• Drive client acquisition through outbound and inbound channels: networking, outreach, referrals, and industry events.
• Build and optimize customer acquisition processes across the funnel.
• Monitor market trends and competitors, identify growth opportunities and develop go-to-market initiatives.
• Lead, inspire, and scale the sales team: set clear goals, track performance, and drive team development.
• Collaborate closely with marketing to enhance lead generation, conversion rates, and revenue.
• Implement a data-driven sales culture, leveraging analytics and automation to improve processes and results.
   

Your background:

• 5+ years of experience in sales or commercial roles, including 3+ years in leadership within SaaS or tech product companies.
• Proven track record of building and scaling both inbound and outbound sales strategies.
• Strong analytical mindset: you rely on data to guide decisions and optimize performance.
• Experience setting up and monitoring KPIs for sales teams.
• Leadership experience: you know how to set direction, motivate teams, and deliver results.
• Strategic thinking with strong execution skills.
• Excellent communication and negotiation skills.
• Fluent English (written and spoken).
   

We offer:

• Innovative product: Make a meaningful difference by contributing to a globally recognized solution that shapes the future of the server-side tracking market.
• Collaborative culture: Thrive in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Career growth support: The company provides a dedicated budget for your professional development.
• Comfortable work environment: The company provides support for necessary equipment to help you create a productive and comfortable workspace.
• Paid parental leave: Paid parental leave is available to support employees during key life moments, helping to maintain a healthy balance between work and family life.
• Work-Life Harmony: Unlimited sick leave, 20 paid vacation days, and official Ukrainian public holidays to help you stay healthy and recharge.
   

Ready to drive our sales to the next level? Submit your CV and let’s get started!

What We Value:
- Upper-Intermediate or higher English proficiency
- Proven experience managing multiple mobile and web development projects
-  Strong client communication and relationship-building skills
-  Solid understanding of the full software development lifecycle
-  Experience working in Agile/Scrum environments
-  Ability to coordinate between clients, design, development, and QA teams

Responsibilities:
-  Managing several mobile and web development projects simultaneously
-  Serving as the main point of contact for international clients
-  Gathering requirements and helping define clear scopes of work
-  Planning, prioritizing, and monitoring project timelines and deliverables
-  Conducting regular meetings and status updates with clients and the team
-  Ensuring project delivery meets quality standards and deadlines

We Offer:
-  Friendly and professional team environment
-  8-hour work schedule (Mon–Fri)
-  Long-term collaboration with interesting and diverse projects

We are looking for a Senior AI/ML to join our client, outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

Project domain: Mobility & Transportation Technology

The project is focused on developing technological solutions for the mobility industry, covering aviation, shipping, and railway transportation. The company leverages modern software and hardware technologies to optimize vehicle management, enhance the efficiency of logistics processes, and improve the user experience.

We expect

• Minimum of 5 years of hands-on experience with Python and related technologies in distributed serverless environments (ideally AWS).
• Solid understanding and practical experience with microservice architecture.
• At least 2 years of experience programming high-performance processes in SQL and/or NoSQL databases.
• Experience  with AWS SageMaker or similar and have:

– deployed scalable ML workloads using SageMaker, RDS, Lambda, and ECS.

– experience with SageMaker Pipelines, Endpoints, and Studio for managing automated workflows and real-time inferencing with the data warehouse.

• You have hands on experience in Time Series Forecasting using one of the following – ARIMA, Prophet, XGBoost, DeepAR.
•  Predictive Analytics: you have built and fine-tuned predictive models for time series tasks such as next-week sales forecasts, handling issues like over/under-prediction on a continuous basis. AB testing on a continuous basis.
• Upper-Intermediate English level.

Nice to have

• Proficiency in .NET Core will be an advantage.

Responsibilities

• To build highly distributed serverless systems.
• Time Series Forecasting and Predictive Analytics: to build and fine-tune predictive models for time series tasks such as next-week sales forecasts, handling issues like over/under-prediction on a continuous basis. AB testing on a continuous basis.
• Building new highly distributed micro & macro-service backend applications for use in the airline industry.
• Working with an existing team of expert engineers & others using technologies such as
• .net core, SQL, AWS lambda, code pipeline CI/CD.
• Implement and maintain continuous integration and continuous deployment procedures to ensure efficient and reliable software delivery.
• Utilize your expertise to build scalable applications that meet performance and reliability requirements.
• Work as a team player, demonstrating a highly motivated, can-do approach to achieve project goals.
• Apply your experience to thrive in a large-scale environment, addressing challenges with efficiency and adaptability.
• Demonstrate experience in writing unit tests to ensure the reliability and maintainability of the codebase.

We offer

  Social package and other bonuses:

• Stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals.
• We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
• Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
• The company promotes growth and encourages initiatives.
• A modern stack of technologies, the opportunity to work at a high load, modern equipment, with constant improvements at the request of employees.
• Top management, open to communication with teams.

A little more information that you may find useful:

• our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
• there is a performance review after each year of our collaboration where we use a skills map to track your growth;
• we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.

  Vacation and sick leave

• 21 working days off a year;
• 5 sick leaves a year.

 What are the stages of selection:

• HR, Client Tech interview, Client Final.

Game Balance Designer (iGaming)
Project-based | Remote
 

OnePlusOne Solutions is looking for a Game Balance Designer to join an ongoing iGaming project. We collaborate with international clients to build high-quality online casino games. The team is small, experienced, and focused on flexibility, quality, and zero bureaucracy.
 

This is not a UX/UI design position — please do not apply if your expertise is in interface design.
 

Responsibilities:

• Develop and balance game math for online casino games
• Analyze gameplay mechanics using basic statistics (mean, deviation, probability, etc.)
• Build win/lose scenarios, reward logic, and gameplay probability flows
• Work closely with developers and artists to implement game logic

Requirements:

• Proven experience balancing game mechanics (especially in gacha, arcade, or hyper-casual games)
• Strong grasp of basic statistical concepts
• Analytical thinking, structured approach, and high attention to detail
• Experience building or fine-tuning in-game economy systems

Nice to have:

• Familiarity with PlayCanvas or PixiJS
• Understanding of the technical side of game development
• Experience in the iGaming industry

Gamzix company, a dynamic player in the iGaming industry:

— was founded in March 2020 with a vision to redefine the world of online slot games

— has already successfully produced 60 slot games

— the team has grown to over 100 skilled professionals and we continue to grow

— two strategically located offices in Europe

— with a strong focus on quality and compliance, we hold the prestigious MGA B2B Critical Supply License

— and certifications from industry leaders iTechLabs and GLI, ensuring the highest standards

 

Hi! 👋

Gamzix is a fast growing game provider in the iGaming industry, known for delivering engaging, high-quality slot games with cutting-edge technology and visual excellence. As we expand, we’re looking for a passionate Senior Front-End Developer
 

Responsibilities:

• Development of complex mechanics for games
• Support for game architecture at a technical level (game implementation)
• Making suggestions to improve the code base on the gaming side
• Working with a cross-competency team
• Estimation of work on game mechanics, meeting deadlines
• Write clean code
   

Requirements:

• 5+ years of front-end software development experience
• 3+ years of experience with Pixi within the gambling/game industry
• Understanding the principles of asynchronous programming
• Understanding of the principles of SOLID, GRASP, KISS, DRY, YAGNI
• Understanding OOP principles
• Stay updated with the latest trends and technologies in frontend development
• Propose and implement innovative solutions to improve the development process
• Experience in developing process automation tools

Hiring process:

• 1st interview — Recruiter
• 2nd — Hiring manager
• 3nd — PM interview
• final interview — CTO, HRD
   

What we offer:

• 7 hour working day 10:00AM — 6:00 PM (with the lunch break)
• Hybrid format of working day
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, fixed in €
• Paid taxes
• State holidays are paid
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• Medical Insurance
• Courses/training reimbursement
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work&life balance
• Opened and friendly communication
• Corporate team buildings and activities

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data

We are currently looking for a Junior/Middle Account Manager to support our Casino Manager team specifically in managing documentation and agreements with game content providers.
 

Key Responsibilities:

• Preparing, reviewing, and coordinating contracts with providers (including NDAs, service agreements, appendices);
• Supporting the negotiation process by tracking terms and ensuring all documentation reflects agreed conditions;
• Handling provider-related documentation flow: tracking contract statuses, collecting signatures, and archiving;
• Gathering and submitting required documents and data for compliance checks;
• Communicating with providers on legal and documentation-related matters (under guidance of Casino Manager or Legal team);
• Maintaining and updating the internal database of provider agreements and documents.

Requirements:

• 1+ year of experience working with contracts, documentation, or in a partner/account management role (in iGaming, fintech, legal, or IT);
• Understanding of basic legal processes: contract preparation, coordination, and signing;
• Strong English skills (B2 or higher) - especially written communication for working with English-language documents and partners;
• Excellent attention to detail and organizational skills;
• Ability to manage multiple document flows simultaneously and work with structured data;
• Basic understanding of the iGaming market and how game providers operate (will be a plus but not mandatory).

Nice to Have:

• Experience working with game/content providers in the iGaming industry;
• Familiarity with contract lifecycle management tools or legal document workflows.

We Offer:

• No bureaucracy in decision-making and the opportunity to directly influence the product/project;
• Opportunities to learn or teach - we support internship and mentorship programs;
• Freedom to bring your ideas to life through your own initiatives;
• A supportive environment and a team that builds truly great products that change the market;
• Competitive salary based on IT/iGaming market standards + a full benefits package);
• A comfortable office in the center of Kyiv (walking distance from Zvirynetska/Lybidska metro) with a panoramic green terrace. The blackout issue is 100% solved;
• Paid vacation - 17 working days per year, with the ability to (almost) unlimitedly carry over unused days from the previous year;
• Extra days off - for special occasions such as weddings, childbirth, emergencies, and more;
• Referral bonus - we truly value when teammates refer their friends. In addition to working with a trusted person, we also reward you with a bonus;
• Relocation support - moving to a new city can be stressful and expensive, so we offer a relocation bonus to make the transition smoother.

Lead Generation Specialist (IT Sales)
Part-time | Remote | Long-term
 

OnePlusOne Solutions is looking for a proactive and detail-oriented Lead Generation Specialist to help us grow our pipeline and bring in new clients through Upwork and other online channels.

We’re a flexible international team working on design, development, and iGaming projects — and we’re looking for someone who’s ready to grow with us.
 

What you’ll do:

• Search and bid on relevant jobs on Upwork from our verified agency profile
• Research and engage potential leads on LinkedIn and other platforms
• Identify and qualify potential clients through multiple channels
• Track and enter lead data and activity in HubSpot
• Keep documentation and reporting organized and up to date
• Conduct intro calls with potential clients and pass warm leads to the team
• Collaborate closely with management to adjust strategies and priorities

Requirements:

• Experience in lead generation and bidding on Upwork
• Confident communication skills for conducting intro calls with clients
• Basic understanding of IT services and outsourcing
• Proficiency in English (B2+ or higher), especially in written and spoken communication
• Attention to detail, structured workstyle, and consistency in reporting
• Experience with HubSpot (or willingness to learn quickly)
• Strong self-management and reliability

Preference will be given to female specialists, but all qualified applicants are welcome.

Format: Part-time, remote
Potential for long-term collaboration and growth

We are looking for a Customer Support team player who will be an integral part of the memoryOS team and deliver exceptional service to our users.
 

We’re a remote team of 30+ diverse, like-minded professionals, united in solving the problem of the forgetting curve.
 

As part of our team, you will manage a high volume of customer messages in Intercom, swiftly resolve issues, and effectively communicate key findings to drive continuous improvement.
 

Your ability to analyze feedback, refine communication approaches, and maintain a top-quality resolution time is essential to our mission of making it easier for people to remember what’s important.
 

Are you ready to have a chance to significantly impact our users’ lives by being part of a revolutionary approach to learning? Apply now!

Who are we?

memoryOS makes it easy for people to remember what’s important. Proven learning and memory techniques are merged with duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as “light years ahead of any other company in memory space.”

What you’ll be working on

• Respond to customer inquiries daily via Intercom promptly and accurately.
• Able to fully function within Intercom. Know how to increase productivity by automating processes, creating macros, and tracking analytics via Intercom to increase productivity metrics like first response time.
• Embed cutting-edge automated response systems with trained AI.
• Troubleshoot and resolve customer issues related to account management, billing, app usage, and more.
• Document valuable customer interactions and feedback to improve the memoryOS experience. Log these and communicate them to the team in a self-regulated manner.
• Continue to train personal customer success knowledge (wisdom) to help ever-better the customer support team how to excel in handling inquiries, resolving issues, and maintaining high customer satisfaction.
• Maintain fast response speed and high customer satisfaction ratings and contribute to overall customer loyalty and retention.
• Collaborate with the Product and Marketing Teams to identify the best insights from feedback. Also, the areas of their application.

You will also get

• Transparent management and regular feedback.
• Significant opportunities for professional growth and impact on product development.
• Enjoy a vacation and paid sick leave days to relax every year.
• Fully remote: you’re free to choose your productive work time and place.

About you

• 3+ years of experience in Customer Success or Customer Support, with at least 1 year in a startup environment.
• Expert proficiency in Intercom, including analytics, macros, and ticketing system management.
• Strong analytical skills with a data-driven approach to problem-solving and process improvement.
• Ability to work independently with responsiveness and high responsibility, stepping up in times of need while collaborating effectively in a team-oriented environment.
• Highly empathetic, patient, and committed to exceptional customer service.
• A strong passion for technology, with a keen interest in learning and teaching others about our product.
• Experience of 2+ years with AI tools (such as ChatGPT) is highly important for information analytics and structuring.
• Proficiently apply Intercom’s tools, like Fin AI.
• Exceptional fluency in English, especially written English (C1)

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step by step for this position:

1. Interview with Recruiter (up to 45 min): Position discussion and check experience.
2. Interview with Recruiter and Team Lead (1 hour): Check basic competencies, culture fit, and a detailed сase approach to identify experience.
3. Debrief interview with CEO and Team Lead (30 min): Summarize experience and assess alignment with the company’s values, culture, and strategic goals.
4. Referral: Recommendations from the previous workplace.
5. Offer call with HR (30 min): Discussion of a Job Offer Proposal.

We look forward to receiving your application!