Jobs at Djinni

BAS Developer

Requirements:

• Over 4 years of experience
• Proficiency with BAS (Business Automation Software) platform
• Ability to work with HTTP requests (POST, GET)
• Experience in automating actions on websites and web services
• Skills in data extraction from websites and setting up interaction with web services

About Automated Communication Solutions LTD

We help design and automate the customer journey using artificial intelligence. As a result, our clients benefit from increased conversion rates and reduced business costs.

Are you analytical, technically curious, and eager to grow?
If so, we’d love to meet you!

We’re looking for a motivated Junior Manual QA Engineer to join our friendly, fast-paced team. This is a great opportunity for someone with some commercial experience who is ready to expand their skills alongside seasoned QA professionals.

What We’re Looking For (Required Skills):

• At least 4 months of commercial experience as a manual QA engineer.
• Strong technical curiosity and analytical mindset.
• Intermediate or higher English (spoken and written).
• Hands-on experience with test design and documentation (test cases, test suites) from commercial projects, QA courses, or self-study.
• Solid understanding of manual testing theory and practice.

Nice-to-Have Skills:

• Familiarity with SQL.
• Basic understanding of client-server architecture.
• Introductory knowledge of any programming language.

Recruiting process:

• Pre-Screening Interview with a recruiter (30 min).
• Technical Interview (up to 1 hour).

What We Offer:

• A dedicated mentor during probation for a smooth onboarding.
• Supportive team of experienced QA engineers and developers.
• Real opportunities for career growth.
• Exposure to diverse projects and software development processes.
• Free English classes.
• Paid vacation and sick leave.
• Comprehensive medical insurance.

• Flexible remote work.

   

Ready to kick-start your QA journey?
Apply now and join a team that values learning, quality, and collaboration.

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we're looking for:

We’re seeking a Middle Front-End Developer with a strong background in responsive web applications. You'll collaborate with various teams to build user-friendly, scalable systems while adhering to web standards. The ideal candidate is adaptable, detail-oriented, and passionate about software engineering, with a direct impact on enhancing user experience and performance for a global audience.

What you’ll be doing:

• Develop and optimize HTML5 games in collaboration with different teams.
• Write clean, efficient, and maintainable code with a strong focus on user experience.
• Ensure UI/UX designs are both creative and technically feasible.

• Stay ahead of web development trends, implementing innovative solutions to elevate the gaming experience.

   

Who you are and whom we’re seeking:

• 3+ years of experience as a JavaScript/TypeScript Developer;
• Strong knowledges: (Phaser 3 or Pixi.js)
• Strong knowledge of OOP fundamentals and game programming patterns;
• Experience in game development;
• Strong knowledge of Spine
• Proven experience with GSAP
• Ability to write clean code;
• Experience with git;
• Experience working in a team, good communication skills;
• At least intermediate English language proficiency.

Advantages:

• Experience with browser Dev Tools - for performance analysis and debugging

• Portfolio with your own projects on github

   

What we offer:

• A competitive salary
• Flexible work schedule
• Excellent opportunities for career advancement
• A long-term job with a prospect of financial and career growth

• A friendly and positive work environment with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. How many years of experience do you have in front-end development?
2. Please describe your experience and proficiency in HTML, CSS, and JavaScript, and specify your years of experience in HTML5 game development.
3. Please write details about your experience with each of:
   1. TypeScript
   2. Pixi.js
   3. GSAP
   4. Spine
4. Would you agree to do a test task before an interview? This would allow us to evaluate your skills and make an appropriate financial offer to you.
5. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

About Us: 

We are a dynamic and innovative company looking for a Front-end Developer with a strong focus on Angular. Our project’s primary challenge is to the implementation and operation of the platform from data collection through storage and on to processing. We seek individual excellence within collaborative teams.

What will you do:

• Identify requirements. Work with the other IT units to gather and understand requirements
• Develop, optimize and maintain applications
• Conduct automated testing of the software
• The candidate will work in an agile environment with experienced engineers
• Contribute to an automated test suite to work in a continuous integration continuous deployment environment
   

Key Requirements:

• Applications Development
• Software Design
• Understanding Algorithms and Data Structures
• CSS (Bootstrap 5)
• JavaScript || TypeScript
   

General skills set:

• Understanding of OO programming concepts
• Version control systems (Git is a mandatory one)
• General Linux OS skills
• Beginning/intermediate level of English
   

Nice to have:

• Angular
• Understanding of REST/GraphQL
• Understanding of Docker and Virtualization
• SQL
   

Soft skills:

• Lifelong Learning
• Teamwork
• Strong problem solving skills & ability to learn in a fast-paced environment
• Interest in the latest programming trends
• Strong work ethic
• Communication skills
   

Benefits:

• Paid internship
• Flexible work hours
   

What is the hiring process?

We believe that diverse teams build better products and strive to offer equal opportunity to all applicants. If your application is successful you will move through short phases:

• We'll check your CV meets the requirements for the role, which are detailed above.
• We'll arrange a 20-minute online interview with you to talk about you and the role and gauge the relevance of your experience.
• We'll propose you a short technical challenge (homework for 1-2 hours, deadline 1 week)

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- Strong proficiency in HTML/CSS, JavaScript, TypeScript, and backend development with Node.js.
- experience with Node.js, specifically using Express.js and Nest.js frameworks.
- In-depth understanding of networking principles, including RESTful API design and HTTP/HTTPS protocols.
- Hands-on experience working with GraphQL APIs.
- Proficiency in working with various databases such as MongoDB, Redis, MySQL, and PostgreSQL.
- Willingness to deepen knowledge of Object-Relational Mapping tools like Mongoose, Prisma.js, TypeORM, and Sequelize.
- Familiarity with Git version control and practical experience using GitHub in collaborative development environments.

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.

Pixel mindIT – We Code the Future!

Pixel mindIT is a groundbreaking IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Our Key Services:
• Development of innovative web applications
• Mobile apps
• UI/UX design
• IT consulting and support

Why Work with Us?
• Positions available for all levels – from Trainee to Middle
• Corporate apartment for comfortable relocation and accommodation (for candidates from outside Lviv)
• English courses to support your professional growth
• A modern office with high-quality equipment and a comfortable workspace
• A friendly team that fosters professional and personal development
• Competitive salary based on your experience and English proficiency

Join Pixel mindIT– let’s code the future together!

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. 

Currently, we are looking for an experienced Financial & Payment Analyst for Genesis.

Company domain: IT

Location: Kyiv/Remote

Job Type: Full-time

Genesis — is a full-cycle international product ІТ-company. Over 3000 people in 8 countries create products for 400 million users monthly. We are the most high-loaded company in the country and one of the largest partners of Facebook, Google, Snapchat, and Apple in the CEE region.

The rоle has a verу substantial & direct impact оn оverall financial perfоrmance, linked tо prоduct management & business develоpment (nоt related tо the classic treasurу functiоn).

Financial & Paуment Analyst is оne оf the keу pоsitiоns respоnsible fоr оverseeing & imprоving paуment оperatiоns bу analуzing large & cоmplex data sets, drawing insights & cоnclusiоns, cоllabоrating with crоss-functiоnal teams оn the C-level & negоtiating with external cоunterparts: banks, оther financial institutiоns. Yоu will have a verу impоrtant rоle in driving paуment efficiencу thrоugh sоurcing & implementing initiatives elabоrated thrоugh cооperatiоn with variоus prоduct teams.

If уоu are sоmeоne whо thrives in a start-up culture, enjоуs wоrking with crоss-functiоnal teams, enjоуs prоblem-sоlving mоde & result-оriented persоn we want tо hear frоm уоu!

What we оffer:

• Steep learning curve: wоrk оn new exciting Genesis prоduct with nо rоutine tasks — everу daу brings new challenges and оppоrtunities;
• High-impact cоllabоratiоn: Partner directlу with C-level executives frоm the prоject whо lead bу example, inspiring and driving future achievements;
• Career оppоrtunities: be part оf a rapidlу grоwing team, where уоu’ll have theоppоrtunitу tо lead E2E prоject tasks and cоntribute tо оur grоwth trajectоrу.

Respоnsibilities:

• Data analуsis: Analуze & interpret large data sets related tо financial and paуment data tо identifу trends, insights, and оppоrtunities fоr business grоwth.
• Prоcess Optimizatiоn: Develоp and implement streamlined financial and paуment wоrkflоws, leveraging technоlоgу, benchmarking knоwledge & insights tо enhance effectiveness & reduce inefficiencies.
• Business Develоpment: Market analуsis оf paуment prоviders & searching fоr оppоrtunities tо expand and diversifу the pоrtfоliо оf paуment methоds.
• Crоss-Departmental Cоllabоratiоn: Wоrk clоselу with the prоduct, technical & marketing teams tо prоvide financial & paуment insights, influence keу business decisiоns & implement initiatives.
• Repоrting: Create, maintain, and оwn cоmprehensive paуment repоrting, tracking paуment flоw, discrepancies & trends. Ensure repоrts are timelу, accurate, and actiоnable. Present findings and prоvide insights fоr imprоvement.

Hard Skills:

• 2+ уears оf experience in financial services (big-4), financial analysis, management cоnsulting, transactiоns suppоrt;
• Abilitу tо decоmpоse, analуze and interpret large data-sets, keу financial and оperatiоnal business metrics;
• High prоficiencу in Excel (including fоrmulas, pivоt tables, data analуsis tооls, etc.)
• Abilitу tо wоrk cоllabоrativelу with crоss-functiоnal teams.
• Strоng quantitative, analуtical and prоblem-sоlving skills;
• Upper-Intermediate level оf English.
• Knowledge/experience in the Paуment Domain wоuld be a plus.

Benefits:

• Services оf a cоrpоrate dоctоr, and after the prоbatiоnarу periоd — health insurance in Ukraine;
• 20 wоrking daуs оf paid vacatiоn per уear, unlimited sick leave;
• All equipment necessarу fоr wоrk;
• Access tо tоp-tier cоurses, cоrpоrate оnline meetups, lectures, a cоmprehensive librarу, and 11 prоfessiоnal internal cоmmunities fоr career develоpment;
• Cоmfоrtable оffices in Kуiv’s Pоdil district with secure shelters. In the оffices, уоu dоn’t have tо wоrrу abоut the rоutine: breakfasts, lunches, lоts оf snacks and fruits, lоunges, massages and оther benefits оf оffice life are waiting fоr уоu 🙂

We’ll review your CV and everything you have sent us within five working days. If your background meets our needs — we’ll set up a call to get to know each other better. Otherwise, we aren’t quite ready for you at this moment. But no worries — our journey has just started, and we’d love to stay in touch as our team grows and more opportunities emerge. We wish you the best of luck with your aspiration.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Solutions Architect to join our team and help customers succeed with AWS. In this role, you will conduct Well-Architected Reviews and define remediation projects with clear scope and estimations, support customers in publishing their solutions on the AWS Marketplace, and work closely with both existing and prospective clients. This position requires combining technical expertise with strong consulting skills to deliver practical solutions aligned with AWS best practices.

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Conduct AWS Well-Architected Reviews and provide clear, actionable recommendations.
• Define the scope and estimations for remediation projects based on review findings.
• Support customers in publishing and managing their solutions on AWS Marketplace.
• Support the DevOps team's efforts in implementing designed solutions.
• Design and present cloud architecture solutions aligned with AWS best practices.
• Act as a trusted advisor, building long-term relationships with customers and internal stakeholders.

Requirements

• 3+ years of hands-on experience in an AWS environment, including implementation, migration, and maintenance, designing solutions end-to-end
• Experience in conducting meetings with customers as a Solution Architect/DevOps Team Leader
• Excellent written and verbal communication skills in English
• In-depth knowledge of AWS's main services, with an emphasis on Kubernetes and Containers
• Experience with Infrastructure as code (i.e. Terraform, CloudFormation, etc.)
• Experience with Version Control systems (i.e. Git or similar)
• Understanding of SDLC
• Be an innovative teammate who is excited to learn new tools, systems, and best practices

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team

Our client is a remote-first, dynamic international product company in the iGaming field. Currently we’re on the lookout for an experienced Senior DevOps Engineer for their team.

MUST-HAVE'S:

- 5+ years of experience in administering/DevOps role;

- Bare metal servers setup (remote);

- High-load product experience;

- Linux/Unix environment;

- Docker, Docker Swarm and Kubernetes.

OTHER REQUIREMENTS:
- Experience with Cloud solutions (AWS, GCP, or any other);
- Automatic deployment tools such as Ansible, Terraform;
- Proven expertise with databases as: MySQL, PostgresSQL, Redis, Mongo (Clickhouse is a plus);
- Monitoring tools (Grafana/Prometeus/CloudWatch etc.);
- Logging tools (ELK stack etc.);
- Networking: network topologies and common network protocols and services (TCP/IP, DNS, HTTP(S), SSH, SMTP, IPMI, L2/L3 layers);
- Message brokers such as Kafka, RabbitMQ etc;
- Robust skills with CI/CD tools such as Gitlab CI;
- Shell (Bash), Any relevant programming languages, e.g. Golang, Python is a big plus;
- Storage/filesystems: nfs, RBD, Ceph, ext*, xfs, raid*;
- Version Control: Experience administrating version control systems such as GIT.

WE OFFER:

- Possibility of a remote work from anywhere in the world

- Generous days-off policy (vacation, sick leave, days off, holidays)

- Guaranteed performance reviews & career plan development

- Low bureaucracy level, with decisions made quickly

- Open-minded and easy-going management

- Friendly atmosphere among people who love their work.

Looking for a Django/DRF Developer to join the Dataforest team. If you are looking for a friendly team, a healthy working environment, and a flexible schedule ‒ you have found the right place to send your CV.

     Skills requirements:

• 2 + years of experience with Django and it's components;
• Experience with RESTful APIs, DRF and related libraries;
• Experience with Celery and async task management;
• Experience with SQL and query optimisation;
• Experience of writing tests;
• Able to work independently and excellent in communicating challenges and issues;
   

     Optional skills (as a plus):

• Experience with AWS services (EC2, API Gateways, Lambda, SQS);
• Experience with NoSQL databases (Redis, Elasticsearch, etc.);
• Experience of end-to-end implementation for new functionality;
• Experience with payment systems integrations (Stripe, Shopify, Recurly, Paypal, Braintree, etc.);
• Experience with chargeback management tools (Ethoca, RDR, CDRN, etc.);
• Understanding how to handle high load on projects;
  
  Key responsibilities:
• Design, develop and maintain payment gateway and other integrations;
• Design and develop new features and maintain existing functionality.
• Design and develop web applications using Python/Django/Celery.
• Design, develop and maintain RESTful APIs using Django Rest Framework (DRF).
• Write clean and well-structured code that is easy to read and maintain;
• Write and maintain technical documentation.
• Write and maintain unit tests to ensure code quality.
• Optimize and maintain the security, performance, and usability of the applications.
• Collaborate with the PM/Frontend/DevOps/QA and others team members.
  
  We offer:
• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

Global marketing agency ClickDealer seeks an experienced DevOps Engineer who thrives in fast-paced environments, is passionate about automation, and loves digging into infrastructure challenges to join our in-house Technical team! More about the project:

https://clickdealer.com/

What You`ll Do: 

• Support and maintain existing infrastructure and live projects
• Automate deployment processes and integrate releases into cloud and hardware environments
• Set up and verify data backup systems and ensure integrity
• Monitor networks, systems, and services for performance and uptime
• Audit infrastructure resources, hosting platforms, and IP address space
• Administer and optimize email servers
• Troubleshoot system issues and proactively implement improvements
• Participate in infrastructure R&D and help shape our tech evolution

What We’re Looking For:

• 4+ years of experience in Linux system administration (RHEL/Ubuntu)
• Solid experience with AWS services: EC2, RDS, VPC, Route53, S3, SES, Auto Scaling Groups, WAF
• Practical skills in MySQL/PostgreSQL: query writing, optimization, and replica management
• Strong scripting skills in Bash and/or Python
• Hands-on experience with virtualization tools (ESXi, KVM, etc.)
• Understanding of OSI networking layers (especially 4 and 7)
• Familiarity with monitoring tools like Zabbix and TICK Stack
• Working knowledge of containerization tools like Docker

Additional Skills That Will Be a Plus:

• Experience with Kubernetes (especially EKS)
• Terraform skills for managing AWS infrastructure
• CI/CD pipeline experience (preferably Jenkins)
• Knowledge of NoSQL solutions: Redis (with Sentinel), ClickHouse, MongoDB, ELK Stack
• Familiarity with the HDP/CDP ecosystem (Hadoop, HBase, Kafka, Zookeeper)
  
   

What We Offer: 

• Remote work/office with a flexible schedule;
• Competitive salary;
• Paid vacations and sick leaves, 
• 50% compensation for sport activities/sessions with a psychotherapist/courses / English, etc.

Ready to elevate your career and embark on an exciting journey with ClickDealer? Apply now and become part of our global success story!

Hi guys! We are TheWhyKingz, an IT company committed to growth and innovation. As we expand our team, we’re on the lookout for an Affiliate Manager with proficiency in Japanese to help us build impactful partnerships in the Japanese market (Japanese language N1-N2).

What You’ll Do:

• Collaborate with the Japanese market to grow our affiliate program.
• Proactively find, onboard, and maintain relationships with new affiliate partners to drive traffic.
• Negotiate contracts, monitor campaign performance, and optimize for better results.
• Scale profitable partnerships and deliver long-term success.

What We’re Looking For:

• Fluency in Japanese (N1-N2)(native speakers are welcome) and English.
• Prior experience as an Affiliate Manager, preferably in the iGaming industry - will be an advantage.
• A detail-oriented, customer-focused personality with excellent communication skills.
• Problem-solving mindset with a proactive approach to challenges.

Our Hiring Process:

1. Recruiter Pre-screen Interview: Meet with our recruiter to discuss your background.
2. CV Review: Your resume will be reviewed for a strong match.
3. Test Assignment: Show off your skills with a short assignment.
4. Technical Interview: Dive deeper into the role with our Team Lead.

Your benefits will include:

• A cozy office in the city center of Kyiv and the option for remote work;
• Minimal bureaucracy—just results and growth;
• 100% sick-day pay & 17 working days of vacation;
• Regular team-building events to strengthen our community;
• Soft and professional management.

Right now Snotor is looking for a QA engineer (Manual Testing ). We offer IT-outsourcing services all over the world and give you an opportunity to work on interesting and powerful projects.

First of all, we need good, independent specialists

Requirements:

- Hard skills:

• Analyze, validate and review requirements;

• Experience with bug tracking system

• Knowledge of software development process, testing life cycle understanding;

• Experience in creating and supporting testing documentation (test case, bug report, test plan);

• Strong knowledge of software testing theory;

• Good knowledge of browser Dev Tools;

• Extremely detail-oriented, investigator and troubleshooter;

• Good communication skills, team working;

• Knowledge of desktop and web testing;

• Basic knowledge with REST API testing;

• Basic knowledge with SQL

•Good problem-solving abilities and strong passion to learn new things.

- Soft skills:

• Team player, fast learner

• Behavioral flexibility

• Effective communication

• Initiative

• Customer focus

The following will increase your value, as a professional, for us:

• 1+ year as manual QA Engineer experience in web applications;

• 0,5+ year Automate Web UI and API tests (+Mobile Software Testing)

Responsibilities:

• Analyze product requirements and support the development process.

• Analyze and report of test results in collaboration with leads.

Investigate, accumulate, and analyze info from specs, mockups, tickets, chats, and emails for further documentation.

• Provide functional and non-functional (mostly UI and UX, sometimes performance) testing.

• Create, manage, and control test documentation – test-cases, test-reports, checklists, etc.

We offer:

• Salary according to qualifications and experience;

• Official employment;

• 21 working days of paid vacation;

• 14 days paid sick leaves;

• Work on challenging web application projects which we deliver to our

clients from all over the world (North America, Europe, Australia, Asia).

We are a forward-thinking software development company, known for our proprietary core platform and its integral components — Sportsbook, CRM, Risk Management, Antifraud, Bonus Engine, and Retail Software Suite.

Join our team to be part of pioneering solutions that not only streamline the work of thousands of employees in every department but also significantly boost profits and elevate product quality.

Your role with us is a key part of a team shaping the future of software solutions in an impactful and dynamic environment.

Requirements:

• Fluency in English and Portuguese.
• Proven ability to consistently and positively contribute in a fast-paced environment.
• Experience in project management or account management.
• Experience in negotiation.

Will be a plus:

• Bachelor’s and/or Master’s degree preferred
• Proficiency in additional languages, especially Portuguese

Responsibilities:

• Support new partners during and after their launch.
• Maintain strong partnerships with clients.
• Assist other Account Managers in handling partner requests.
• Coordinate the work of IT teams to achieve results for both the partner and the company.
• Conduct product demonstrations and provide partner assistance and training.

Working conditions

• Vacation: 22 working days per year
• Sick leave: 5 paid days per year
• Sick lists: 100% paid with medical certificate up to 10 days per year

• Benefit cafeteria personal limit for health support

   

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

We are seeking a dedicated and passionate Support manager to join our dynamic team. As a Support manager, you will be the face of our company, interacting with our customers and providing them with the best possible experience.

We offer flexible working hours in order to promote a healthy balance between work and personal life.

These hours include

• a morning shift from 06:00 to 14:00(1−2 times per week),
• a day shift from 14:00 to 22:00(1−2 times per week),
• a night shift from 22:00 to 06:00(2+ times per week).

What you’ll do

• Respond to customer inquiries and concerns via email, phone, or chat in a timely and professional manner
• Understand and resolve customer issues and complaints
• Provide product and service information to customers
• Coordinate with other teams to ensure timely resolution of customer issues
• Identify and escalate complex issues to the appropriate team members
• Build new and upgrade established channels, means and processes to improve the customer journey
• Up-sell company products in collaboration with sales teams to ensure growth attainment

What we expect from you

• Advanced English (excellent written and verbal communication skills B2,C1)
• Strong problem-solving skills and the ability to think critically
• Ability to multitask and prioritize tasks effectively
• Strong customer service skills and a passion for helping others
• A fast learner with that remains calm and professional under pressure
• Experience in a customer-facing role is preferred, but not required
• Proficiency in basic computer skills and software
• Flexibility to work non-standard hours, including night shifts, weekends and holidays