Jobs at Djinni

Our Customer:

A global technology company developing real-time video augmentation and rendering infrastructure for broadcast and streaming environments.
 

Responsibilities:

• Design and implement a native video playback extension that augments HLS streams at runtime across platforms such as Android (ExoPlayer), webOS, Roku, and others;
• Build and maintain a cross-platform rendering layer using OpenGL for real-time video frame processing and compositing;
• Integrate GPU-based overlays and visual transformations directly into the playback pipeline with strict frame-accurate synchronization;
• Develop device-aware architecture to handle platform-specific decoding, rendering surfaces, hardware acceleration constraints, and performance tuning;
• Integrate external SDKs and APIs alongside an internal AR/graphics processing pipeline;
• Optimize rendering performance, memory usage, and latency under real-time streaming constraints;
• Collaborate with QA and Product teams to validate rendering accuracy, synchronization precision, and cross-device stability.
   

Required experience and skills:

• Strong experience with Kotlin;
• Strong hands-on experience with OpenGL (mandatory, core skill), including shader programming and GPU pipeline understanding;
• Solid knowledge of real-time rendering concepts (frame buffers, textures, shaders, synchronization, GPU/CPU interaction);
• Experience integrating OpenGL with native video playback surfaces;
• Practical experience with HLS streaming internals and playback customization;
• Strong understanding of video decoding/rendering pipelines and frame timing control;
• Experience with native video players on at least one of the following platforms: Android (ExoPlayer), webOS, RokuTV;
• Experience implementing low-latency video overlays and graphical composition;
• Understanding of hardware acceleration and performance optimization on embedded/TV devices;
• Proven background in full-cycle software engineering (integration, profiling, debugging, optimization);
• English — Upper-Intermediate+.
   

Working conditions

5-day working week, 8-hour working day;

All UA public holidays are days off;

Vacation and sick leave are covered by the company;

Remote work.

Our Customer:

Our client is a fast-growing cybersecurity technology company developing a large-scale platform for simulating cyberattacks and assessing security posture. The product includes complex web interfaces, high-load backend services, and cloud-native components.
 

Your Tasks:

• Design, develop, and maintain advanced frontend features using React and modern JavaScript (ES6+).
• Build complex UI components, interactive dashboards, and scalable, reusable component libraries (including Storybook).
• Own and evolve the frontend architecture, ensuring high performance, maintainability, and a consistent user experience across the platform.
• Optimize rendering behavior and application performance, minimizing unnecessary re-renders and improving perceived UI responsiveness.
• Collaborate closely with product managers, designers, and backend engineers to deliver high-quality features end to end.
• Participate in technical discussions, frontend architecture decisions, and code reviews.
• Integrate frontend applications with backend APIs (Node.js-based services).
• Work with Git-based workflows and CI/CD pipelines to ensure smooth delivery and deployment.
• Ensure clean, testable, and well-documented code following frontend best practices.
   

Required Experience & Skills:

• 5+ years of professional experience in frontend or web development.
• Senior-level expertise in React and the modern frontend ecosystem.
• Excellent command of JavaScript, with a deep understanding of how the language works (execution context, async behavior, data handling).
• Strong experience designing and maintaining reusable UI components and design systems (Storybook or similar).
• Solid understanding of frontend application architecture, state management strategies, and data flow patterns.
• Experience optimizing React applications for performance and scalability.
• Working knowledge of backend integration (REST APIs, Node.js services).
• Experience working with relational and/or NoSQL databases (e.g., PostgreSQL, MongoDB) at an integration level.
• Familiarity with CI/CD pipelines and modern development workflows.
• Strong focus on code quality, testing, and maintainability.
• English — Upper-Intermediate+ (written and spoken).
   

Working conditions

5-day working week, 8-hour working day;

All UA public holidays are days off;

Vacation and sick leave are covered by the company;

Remote work.

We are looking for a motivated Sales Development Representative to join a B2B sales team working with international markets. This is a junior-to-mid level role that offers hands-on experience in global B2B sales, real responsibility, and clear impact on business growth. The position is well suited for early-career professionals with a strong interest in sales, startups, and business development.

Who This Role Is For

• 2+ years of experience as an SDR in a B2B sales environment
• Strong interest in sales, business, and startup ecosystems
• Native or near-native English proficiency (written and spoken)
• Ability to create clear, persuasive outbound messages
• Highly organized, self-motivated, and comfortable working with KPIs
• Strong communication and stakeholder management skills

Role Details

• Full-time position
• Fast-paced startup-style environment with ownership and accountability
• Direct exposure to international customers and global markets

Nice to Have

• Experience selling B2B SaaS or technology products
• Familiarity with CRM systems and outbound sales tools
• Educational background in Business, Economics, or a related field

📍 Location: Remote

🕐 Schedule: Full-time, Sunday to Thursday

🌍 Company: A fast-growing affiliate marketing network connecting advertisers with high-quality leads

We’re looking for a detail-oriented and reliable Billing and Payment Collection Specialist to join our finance team. This is a great opportunity for someone who wants to grow in a remote-friendly, performance-driven environment.

🔧 Responsibilities:

• Assist in managing billing operations, ensuring accurate billing calculations and on-time payments from affiliates and advertisers;
• Maintain and update billing records using Google Sheets;
• Coordinate with advertiser managers and finance teams to capture all costs and revenues accurately;
• Work closely with the sales and finance teams to ensure accurate cost and revenue tracking;
• Handle client billing inquiries (affiliates and advertisers);
• Support in preparing financial reports and analysis;
• Contribute to improving billing workflows and overall team efficiency.

✅ Requirements:

• Experience in finance, billing, accounting, or related roles;
• Strong knowledge of Google Sheets;
• Excellent attention to detail and organization;
• English level: B1 or higher;
• Self-starter with the ability to stay organized and deliver results remotely.

Our team provides quality assurance for mobile games developed by the company. We work closely with game designers, developers, and product stakeholders to ensure high quality, stability, and an engaging player experience across different mobile devices and operating system versions.

We continuously improve our QA processes step by step, focusing on efficient testing practices and product quality.

We are looking for a strong junior Manual QA team member who can perform manual testing of mobile games across different devices and operating system versions.

We work remotely, with formal meetings kept to a minimum — one weekly stand-up, and the rest scheduled based on work needs.

Our focus is on maintaining a balance between game quality and business goals to ensure long-term project sustainability and a positive team atmosphere.

We strive to deliver games that we can truly be proud of :)

Requirements

• 1+ year of experience in Manual QA (experience in iGaming / slot games will be a strong advantage);
• Technical education background (required);
• Experience testing mobile applications or games (real devices/emulators);
• Understanding of slot game mechanics (reels, paylines, bonus features, payouts) or experience testing casino products;
• Good analytical and debugging skills, ability to investigate and clearly describe issues;
• Familiarity with Agile development processes;
• Experience working with Jira, TestRail, Confluence, and Postman;
• Basic knowledge of Unix / command line;
• Understanding of CI/CD processes (nice to have);
• Basic knowledge of Docker/containerization is a plus;

• English — Intermediate or higher;

   

Responsibilities

• Communicate with product owners and developers to ensure alignment with project goals;
• Participate in product development activities from early stages, providing QA feedback;
• Identify, document, and track bugs throughout the development process;
• Develop and maintain test cases, checklists, and bug reports;
• Test the product across different mobile devices and operating system versions;
• Collaborate effectively within the team, maintaining a proactive and results-driven approach;
• Ensure accuracy, responsibility, and attention to detail in all testing activities.

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

Billease is seeking a Deputy Chief Technology Officer (Deputy CTO) who will serve as a senior technical authority and a trusted partner to the CTO. This role requires deep hands-on expertise, a strong theoretical foundation, and proven experience designing, building, and operating complex systems within a fintech environment.

The Deputy CTO will independently drive architectural decisions, ensure platform stability, security, and scalability, and effectively bridge engineering execution with business and regulatory requirements. 

Architecture & Technical Leadership

• Design, evolve, and govern scalable, secure, and highly available architectures.
• Strong experience with microservices, event-driven systems, and modular monoliths, with clear trade-off analysis.
• Deep grounding in design patterns, SOLID principles, and Clean Architecture.
• Lead architecture and code reviews, technical due diligence, and major design decisions.
• Own and maintain architecture documentation (C4, ADRs, diagrams).

Platform, Cloud & Infrastructure

• Hands-on leadership of production Kubernetes environments (EKS/GKE).
• Strong knowledge of Helm, ingress controllers, autoscaling (HPA/VPA), and zero-downtime deployment strategies (blue-green, canary, rolling).
• Deep experience with AWS (VPC, EC2, EKS, RDS, S3, Route53, Load Balancers) and working knowledge of GCP (GKE, Pub/Sub, Cloud SQL).
• Design secure, highly available, cost-efficient multi-AZ cloud architectures.
• Strong understanding of IAM, backups, disaster recovery, and cost governance.

Security & Reliability

• Strong information security mindset aligned with financial-grade standards.
• Experience with encryption (in transit/at rest), key management, secrets storage, VPNs, and secure networking.
• Solid networking fundamentals: TCP/IP, routing, firewalls, DNS, and load balancing.
• Ownership of observability and reliability practices using Prometheus, Grafana, Victoria Metrics, logs, metrics, traces, alerts, and SLOs.

Backend, Data & Messaging

• Strong hands-on experience with Python (FastAPI/Flask/Django) and Golang for high-performance services.
• Deep understanding of Linux and Docker (multi-stage builds, runtime security).
• Experience with messaging and streaming platforms (Kafka, RabbitMQ), including retries, DLQs, and delivery semantics.
• Strong database expertise: PostgreSQL, MySQL, ClickHouse, SQL optimization, and familiarity with NoSQL systems.
• Experience with logging/search stacks (ELK).
• Solid understanding of data warehousing and pipelines (Redshift, Airflow, ETL/ELT, data quality).

Fintech, Payments & Domain Knowledge (Mandatory)

• Proven experience working in a fintech company.
• Strong understanding of regulatory and compliance constraints, risk management, and security requirements.
• Hands-on knowledge of card payment systems (authorization, clearing, settlement), PCI-DSS, payment gateways, and 3-D Secure.
• Understanding of end-to-end transaction flows, reconciliation, and financial reporting.
• Experience supporting collections systems or workflows is a strong advantage.

Mobile & Integrations

• Ability to review and guide high-scale mobile applications (Android: Kotlin/Java, iOS: Swift).
• Experience collaborating with mobile teams on API design, security, performance, and release coordination.
• Strong experience designing and debugging integrations using standard internet protocols (HTTPS, SMTP, SFTP).

Leadership & Ways of Working

• Proven experience leading senior engineering teams and acting as a technical authority.
• Ability to mentor engineers, provide structured feedback, and drive execution.
• Experience hiring and onboarding senior engineers is a plus.
• Strong Agile and delivery management skills (Scrum/Kanban), including backlog prioritization, release planning, risk management, and stakeholder communication.
• Strong Git and CI/CD practices.

We are looking for a Middle .NET Developer to join a long-term full-time engagement. In this role, you will work on the development and enhancement of a large-scale enterprise platform in the logistics and freight management domain. The system has been successfully running in production for over 20 years and continues to evolve with new capabilities, integrations, and optimization tools.

You will collaborate with a distributed engineering team to improve existing functionality, build new features, and contribute to the scalability and reliability of the platform.

Responsibilities:
- Develop and maintain backend functionality using .NET;
- Build and integrate APIs with internal and external systems;
- Contribute to the evolution and optimization of the existing platform;
- Work with Azure cloud infrastructure;
- Support and improve CI/CD pipelines;
- Collaborate closely with developers, QA engineers, and product stakeholders.
 

Tech stack:
- .NET;
- Azure Cloud;
- Azure SQL Database;
- JSON-based APIs;
- CI/CD pipelines (Azure DevOps or GitHub Actions).

Requirements:
- 2–3+ years of commercial experience with .NET;
- At least 1 year of hands-on experience with Azure;
- Experience working with REST / JSON APIs;
- Understanding of CI/CD processes;
- Experience with relational databases (Azure SQL or similar);
- English level: Upper-Intermediate or higher.

We offer:
- Flat hierarchies and short decision paths, openness to new ideas
- Flexible working schedule
- Reimbursement for professional certification
- Annual paid vacation — 18 working days
- Paid sick leave — 10 working days
- English classes
- IT club card — applicable to the Lviv region
- Sport classes compensation
- Comfortable office locations or remote work.

The Mobalytics mission is to create the ultimate gaming companion, providing powerful tools that enable all players to step up their game and be their best self. Over the past few years we have gone from just servicing League of Legends players to empowering players of different genres through Teamfight Tactics, Diablo 4, Path of Exile 1-2, Monster Hunter Wilds, and many more. Even if your favorite game is not on this list, it might just be the next one we’re working on. Millions of users get game advice from our website on a daily basis. We’ve achieved a lot, but there is so much more we can accomplish with the right talent on board. We need razor-sharp, experienced, autonomous, and responsible professionals who can help us grow and evolve from a small adventurous party into a disciplined raid team that can conquer any challenge.

As a Senior Project Manager, you will be responsible for leading multiple cross-functional teams, ensuring the successful delivery of projects within scope, on time, and within budget, and helping us improve our operational and delivery processes.

Responsibilities:

• Lead planning, execution, and delivery of multiple projects within scope, time, and budget - from discovery to launch and post-launch activities.
• Coordinate team work and foster collaboration and synergy.
• Work with the team to break down and decompose projects, and build delivery timelines.
• Manage project scope and trade-offs.
• Identify, assess, and proactively mitigate risks.
• Use project management tools to ensure transparency and track progress.
• Communicate closely with project stakeholders and resource management team to manage expectations and ensure delivery visibility.

Requirements:

• 4+ years of experience in a similar role.
• Strong planning, risk management, stakeholders expectations management and decision-making skills.
• Strong communication skills.
• Strong attention to detail and ability to work in a cross-squad and multi-project environment.
• Hands-on experience building and optimizing the full project lifecycle.
• Proficiency in Agile methodologies and project management best practices, with hands-on experience in selecting and adapting methodologies to fit project needs.
• Proficiency with project management tools (Jira, Confluence, etc.) for planning, tracking, and reporting.
• European time zone.
• Advanced English level.

What we offer:

• Fully Remote Job - we've been a remote company from day one.
• Flexible working hours - except for scheduled meetings, we don’t have a working schedule or the required amount of working hours. Mobalytics is not about time spent on achieving results but about results themselves.
• Salary is paid in USD, no matter where you are in the world.
• 15 Vacation Days + 2 more weeks company-wide vacation in Dec-Jan + 10 Sick Days

If you love games and have a strong desire to create beautiful products for passionate communities of competitive gamers, this is the place for you. We really want to help players be their best selves when playing with others around the world, and you should help us create that environment.

Hi, we’re BetCare 👋
 

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
 

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.
 

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized VIP Manager

with at least an Advanced level of English proficiency and a minimum of 6 months of proven experience in a similar role in the Gambling niche. 

The ideal candidate has a proven track record in a similar role, excellent communication and troubleshooting skills, and a strong customer-focused mentality.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

Main Responsibilities 🦾

• Build trust and maintain long-term relationships with high-value players through personalized communication and exceptional service.
• Drive player engagement through email, chat, and messenger platforms
• Boost player activity and retention by offering personalized bonuses, promotions, and exclusive deals.
• Monitor player behavior and activity to create individualized offers and memorable experiences.
• Work closely with CRM, Marketing, and Payments teams to ensure a seamless and premium VIP journey.
• Track, analyze, and report on key VIP KPIs, providing insights and suggestions for ongoing improvements.
  
   

A Few Musts ❗

• Proven experience as a VIP Manager in the iGaming industry.
• Strong command of English (C1 level); proficiency in German is a strong advantage.
• Outstanding communication skills, with a sharp eye for detail, empathy, and a professional tone.
• Resilience under pressure and confidence in managing high-value, high-demand clients.
• Solid understanding of bonus systems, KYC/verification flows, payment processes, and platform functionality.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• Evening Schedule 15.00-23.00 (UA Time), 5/2. 
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

We’re looking for a recruiter with at least some hands-on experience — ideally, you’ve hired for both technical and non-technical roles and know your way around sourcing platforms. 
As a Recruiter, you’ll take part in building our team from the ground up. We’re hiring developers, designers, marketers, support staff, and more — and we need someone who knows how to find and connect with great talent.

Responsibilities:

• Manage the full hiring cycle: from job posting to providing an interview 
• Source candidates via LinkedIn, Djini, Dou, and other platforms 
• Screen CVs and conduct initial interviews
• Coordinate interviews with hiring teams
• Maintain an organized hiring pipeline

• Work across multiple roles — both tech (e.g., developers, designers) and non-tech (e.g., marketers, ops)

   

What You Bring:

• At least 6–12 months of experience in recruiting (in-house or agency), we also considering without experience 
• Confidence in sourcing and interviewing candidates
• Some understanding of technical roles (e.g., frontend/backend dev, QA, etc.)
• Strong communication skills and attention to detail
• Proactive, independent, and eager to grow
• Experience with recruiting tools like LinkedIn, Notion is a plus

• Good English (from Intermediate)

   

What We Offer:

• Flexible remote work
• Friendly, growing team and clear processes
• Opportunity to grow 
• Competitive salary 

TechMagic is launching a product-focused division to build and scale B2B SaaS applications alongside our core software development services business.

We are looking for our first Product Marketing Manager to take full ownership of product-led revenue growth (MRR) across our growing portfolio of SaaS products, including:

• Invoice Generator
• MagicCV
• MagicScreen

This is a foundational role. You will define how product marketing works at TechMagic - from positioning and go-to-market to experimentation, analytics, and growth loops. The right person will have the opportunity to build and lead the product marketing direction as the portfolio and team expand.

What You’ll Own

You will be responsible for turning our products into clear, differentiated, revenue-generating SaaS businesses.

Product Marketing & Positioning

• Define product positioning, messaging, and value propositions for each product and target segment
• Translate product capabilities into clear customer benefits and use cases
• Own ICP definition, segmentation, and JTBD frameworks
• Develop and maintain core PMM assets: messaging frameworks, landing page narratives, onboarding flows, and sales enablement materials

Go-To-Market & Growth

• Build and execute go-to-market strategies for new launches, features, and pricing experiments
• Partner with SEO, PPC, and SDR teams to drive trial, activation, conversion, and expansion
• Own activation, conversion, retention, and monetization hypotheses
• Collaborate with Product and Engineering to influence the roadmap based on market and revenue insights
  
  Revenue & Data Ownership
• Be accountable for MRR growth metrics, including conversion rates, churn, and LTV
• Define and track north-star and supporting metrics for each product
• Use data to prioritize experiments and double down on what works
• Turn analytics into insights and insights into action

Experimentation & Optimization

Run fast, structured experiments across:

• Pricing & packaging
• Onboarding & activation
• Messaging & positioning
  Channels & funnels

Build repeatable experimentation frameworks and learning loops

Balance speed with rigor—test often, learn fast, scale what wins

AI-First & Modern Marketing Execution

• Leverage AI marketing tools for research, messaging, experimentation, analytics, and automation
• Continuously improve speed, efficiency, and output quality using AI-powered workflows
• Stay ahead of modern PMM and growth tooling trends

Why This Role Is Unique

• You will be the first Product Marketing hire for TechMagic’s product division
• You will shape the entire product marketing function from zero
• Direct influence on product direction, pricing, and revenue growth
• Clear path to becoming Head of Product Marketing as the portfolio scales
• Work closely with C-level leadership and a strong in-house growth team

Requirements

• 3+ years of Product Marketing experience for digital products (SaaS, B2B/B2C apps, or software platforms)
• Proven ability to own product positioning, messaging, and go-to-market strategy end-to-end
• Strong revenue and funnel mindset, with experience impacting activation, conversion, retention, and MRR
• Hands-on experience working closely with Product, Engineering, Growth Marketing, and Sales/SDR teams
• Strong analytical and data-driven mindset, able to translate insights into growth actions and experiments
• Experience running fast, structured experiments across messaging, onboarding, pricing, and channels
• High level of autonomy and ownership - comfortable being the first PMM and building the function from scratch
• AI-first marketer who actively uses AI tools to improve speed, quality, and efficiency of work
• Strategic thinker who is also highly execution-oriented

Foundational Product Marketing Skills

• Market, competitor, and customer research (qualitative & quantitative)
• ICP definition, segmentation, personas, and Jobs-To-Be-Done frameworks
• Messaging frameworks, value propositions, and narrative development
• Funnel and lifecycle thinking (acquisition → activation → revenue → retention)
• Cross-functional alignment and influence without direct authority
• Strong written communication for landing pages, onboarding, lifecycle messaging, and enablement
• Ability to simplify complex products into clear, compelling customer stories

Tools & Platforms Experience

• Analytics & Product: GA4, Mixpanel, Amplitude, Hotjar, Looker, or similar
• Paid Acquisition: Google Ads, Meta Ads, LinkedIn Ads (hands-on or in close collaboration)
• Marketing Automation & Email: HubSpot, Customer.io, Braze, Intercom, Mailchimp, or similar
• Experimentation & CRO: A/B testing tools (VWO, Optimizely, Google Optimize, etc.)
• Design & Collaboration: Figma, Canva, Miro, Notion
  AI & Productivity: ChatGPT, Claude, Jasper, Midjourney/DALL·E, or other AI-powered marketing tools

Nice to Have

• Experience in B2B SaaS, especially product-led growth (PLG) models
• Experience with freemium, trial-based, or self-serve SaaS products
• Experience supporting multiple products or a product portfolio

Interview Stages

1. Pre-screening with the Recruiter
2. Test task
3. Interview with the Head of Marketing and the Recruiter
4. Final interview with CEO

Professional skills:
 ⁃ Experience in iGaming of 2+ years
 ⁃ Experience in building reports in iGaming
 ⁃ SQL experience of 2+ years
 ⁃ Tableau experience of 1+ year
 ⁃ Creation of aggregates

Areas of Responsibility:
 ⁃ Integrations brands into DB
 ⁃ Aggregate external data sources into database schema
 ⁃ Validate data with external reports
 ⁃ Build reports for various departments within the company
 ⁃ Develop logic to distinguish metrics between VIP and casual players
 ⁃ Create notifications for key performance metrics
 ⁃ Optimize predictive models
 ⁃ Identify reasons for changes in key metrics
 ⁃ Find ways to improve key metrics
 ⁃ Create and optimize reports in Tableau and Google Spreadsheets.
 ⁃  Support data integration with Google Spreadsheets

We offer:

- Remote work from anywhere in the world (Mon-Fri from 09:00 to 18:00 Kyiv time)

- Creative and dynamic environment

- The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)

- The minimum amount of bureaucracy, complete freedom, if it leads to it

- Work with the international market and the main focus on Europe; profit

- We compensate: advanced training courses, foreign language courses, etc.

- Paid vacation and sick leave

- Team building

We are looking for a highly organized and detail-oriented Operations Manager Assistant to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day operations, supporting management, and keeping internal processes efficient and compliant. 

🔑 What You’ll Do 

• Oversee and optimize administrative and operational processes 
• Manage document flow, reporting, and internal record-keeping 
• Support HR and finance teams with onboarding, payroll, and compliance tasks 
• Coordinate communication between departments and external partners 
• Monitor KPIs, prepare regular reports, and ensure timely task completion 
• Implement best practices to improve operational efficiency 

✅ About You

• Desire to get experience in a back-office, operations, or administrative manager role 
• Strong organizational and multitasking skills 
• Excellent communication in English (written and verbal) 
• Proficiency in MS Office / Google Workspace (knowledge of ERP/CRM systems is a plus) 
• Understanding of HR, finance, or legal workflows will be an advantage 
• Proactive mindset with strong problem-solving skills  
• Degree in Economics or Statistics is a pus 

🎯 Why Join Us? 

• Competitive salary  
• Remote work  
• Flexible schedule  
• Career growth opportunities  
• Sport compensations  
• Supportive corporate culture 

Про компанію Profisea

Profisea, an Israeli boutique DevOps and Cloud company, has for over nine years been providing end-to-end solutions and support for business. Our teams of highly-skilled professionals draw on their deep industry knowledge and vast technology expertise to deliver top-notch, dynamic and lean solutions to solve various business challenges for companies of any size, from startups to enterprises.

Our mission is to help our clients implement best DevOps practices and design cost-effective and secured cloud architecture to maximize performance, ensure faster deployment, improve the quality of the client’s offering – whether services or products – and reduce time to market.

In 2021, Profisea's team launched a unique AI-based Cloud management platform that allows you to visualize, manage Cloud infrastructure, and reduce your cloud expenses on virtual assets by up to 90%.

Profisea provides state-of-the-art solutions custom-tailored to every type of client, with a full range of services including:

- DevOps as a service (CI/CD, Continuous Monitoring, Infrastructure as a Code, Microservices, Kubernetes, DevSecOps)
- Cloud Computing (Cloud Migration, Cloud Security, Cloud Environment Creation and
- Management, FinOps with ProfiSea Labs, Cloud Security)
- SRE as a service
- NOC as a service
- ALM consulting
If you are planning to migrate to the cloud, thinking about building a transparent CI/CD pipeline or adopting DevSecOps or Kubernetes in your enterprise, Profisea is here to help. We are ready to design your cloud architecture, secure your cloud and make it cost-effective.

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

Why You’ll Like Working With Us

• A small but strong team of 20+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written) and fluent Ukrainian.
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Proven experience working with VIP / premium users (high-value customers).
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00 - 15:00, Afternoon 15:00 - 23:00, Night 23:00 - 07:00.
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.

• Recognition and rewards for great results.

   

How We Hire

1. Test task
2. HR interview
3. Interview with Support Lead

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. Our well-coordinated team of 20+ professionals has successful experience in building and scaling products in the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

Selection stages:

1. Test task
2. HR interview
3. Interview with the Support Lead