Jobs at Djinni

🎯 Role Overview

As a Finance Analyst at TrueLabel, you will take ownership of financial operations and reporting related to Payment Service Providers (PSPs). Working with large financial datasets, cash flows, and provider reports, you will ensure data accuracy, identify discrepancies, and support process automation and optimization. You will collaborate closely with PSPs and internal teams, contributing to transparent financial operations and scalable payment processes.

⚙️ Your Tasks:

• Prepare and submit monthly PSP reporting, including cash flow offloading, transformation, and preparation of raw data for analysis;
• Analyze PSP operations, identify errors or discrepancies in data, and propose effective solutions;
• Maintain active communication with payment service providers regarding reports, discrepancies, and operational questions (English is required);
• Reconcile contractual terms and conditions of payment providers with actual transactional and financial data;
• Develop, maintain, and administer a knowledge base related to PSPs, reporting logic, and financial specifics;
• Work with large datasets and participate in automation of data processing and reporting workflows;
• Collaborate with finance, payments, and technical teams to ensure data accuracy and process efficiency.

👤 Our Criteria:

• Strong analytical skills and experience working with large volumes of financial data (cash flows, PSPs, banks, or similar financial structures);
• Experience communicating with international partners and providers in English;
• Advanced Excel skills, including Power Query, complex formulas, tables, and automation-oriented data processing;
• Ability to create reusable templates for transforming and adapting raw source data;
• High level of responsibility, accuracy, and self-organization;
• Intermediate or higher English (written and spoken);
• 1+ year of experience working with PSPs or a solid understanding of how payment service providers operate is a strong advantage.

💪 Your Strengths:

• A strong drive for continuous learning and professional growth;
• Ability to analyze data, work confidently with numbers, and find solutions in complex or ambiguous situations;
• High level of ownership and accountability;
• Clear and confident communication style.

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

The role
You will lead technical direction and hands-on delivery of cloud-native back-end systems, using AI to accelerate disciplined engineering. Partnering with the Product Manager, who owns business priorities and the product roadmap, you will turn complex, ambiguous goals into clear architectures and achievable delivery plans. You will guide and assist engineers, facilitate shared understanding, and remain close enough to the implementation to diagnose issues and contribute directly.

This role owns technical leadership, mentoring, and delivery accountability. Formal HR performance management is outside its responsibilities.

What you will do

• Analyze business workflows and requirements with clients and the product team. Surface contradictions, missing requirements, risks, and impractical assumptions before directing implementation.
• Lead architecture and technical specification development, including interface contracts and nonfunctional requirements. Establish shared engineering practices and guide the team in applying appropriate controls.
• Deconstruct complex problems into simpler components and incremental delivery plans. Facilitate resolution of ambiguity and competing perspectives so the team understands the chosen approach.
• Direct agentic development tools through bounded tasks and explicit instructions. Review generated changes and retain ownership of code quality and the overall solution.
• Explain architectural tradeoffs in terms of business value, delivery time, operating cost, reliability, and supportability. Choose among serverless, containers, and other deployment approaches based on the problem.
• Build automated validation and diagnostic capabilities. Work with QA and DevOps on release readiness, secure deployment, production support, and learning from incidents.
•  

Required experience and engineering foundations
7+ years of professional back-end engineering experience. The 12-month AI experience requirement below is part of this total.

• Strong computer science and software engineering fundamentals, grounded in substantial hands-on back-end development with a production stack such as C#/.NET, Python, or Node.js/TypeScript.
• Hands-on production experience with at least one of AWS, Azure, or GCP, including serverless compute, messaging, data storage, identity, observability, and deployment.
• Sound understanding of API design, service and module boundaries, SQL and NoSQL data modeling, distributed systems, concurrency, and event-driven processing.
• Practical experience with automated testing, code review, source control, CI/CD, infrastructure as code, application security, and diagnosing production problems.
• Ability to read, critique, debug, and modify code and resolve technical issues independently of AI. You remain accountable for designs, implementations, and outcomes regardless of how they are produced.
• Proven hands-on technical leadership: architectural decisions, mentoring, constructive technical review, and coordinating delivery through influence and collaboration. Strong traditional leadership plus demonstrated individual AI proficiency qualifies.
•  

Required experience with design time AI
Design-time AI means using AI during analysis, design, implementation, testing, and maintenance. We require practical proficiency in rigorous engineering across repeated changes to complex systems.

• At least 12 months of sustained professional AI-assisted software development within your overall engineering experience, including hands-on use of agentic coding tools such as Claude Code, Codex, or comparable tooling.
• Experience delivering production software with AI and maintaining it through multiple subsequent iterations. You can explain your specifications, architectural choices, change controls, validation, and lessons from failures. Vibe coding alone does not meet this requirement.
• Ability to apply disciplined, specification-driven development: clarify ambiguity with the appropriate owners, expose assumptions, define technical designs and acceptance criteria, and keep specifications, contracts, decisions, and implementation aligned.
• Effective delegation to AI: decompose work into bounded tasks, provide relevant context and constraints, anticipate misinterpretation, define acceptance criteria, and critically review outputs. Use adversarial review to challenge assumptions and surface gaps.
• Ability to discuss choosing models for analysis, implementation, and review based on capability, reliability, latency, and cost, and managing context and token consumption in development workflows.
• Understanding of how architectural boundaries, explicit interfaces, and contracts contain change. Explain how you would prevent or detect unintended rewrites, assess downstream effects, and maintain a complex application across iterations.
• Ability to discuss validation controls, their limitations, and when particular controls are mandatory or implementation choices. Recognize that AI-generated code and tests can share mistaken assumptions and explain how you would challenge them.

• Ability to describe how specific tools and workflows preserve shared project context and enable another engineer to continue the work. Willingness to learn and work with Altus Nova Assistant (ANA), Altus Team AI, and the AI technologies and frameworks we develop.

   

Required runtime AI understanding
Runtime AI means AI capabilities operating within deployed solutions. You must meaningfully discuss the concepts below and outline a basic production workflow. Practical runtime AI implementation experience is a strong advantage.

• Explain model limitations, context management, retrieval, structured outputs, tool use, and cloud-based agentic workflows, with the ability and commitment to mature into production implementation.
• Distinguish functionality best implemented with deterministic code from work suited to LLM reasoning. Discuss how the approaches can be combined within reliable systems.
• Discuss workload routing among models based on capability, reliability, latency, and cost. Explain context and token management and guardrails for budgets, retries, and agent execution limits.
• Discuss safeguards that reduce and detect hallucinations, including grounding, output validation, evaluation, and appropriate abstention or escalation when evidence is insufficient.
• Distinguish generating a recommendation from executing an action. Discuss least-privilege access, human review and approval, rejection paths, failure handling, observability, and recovery.

• Discuss protecting client information in development tools and runtime systems, including secrets management, prompt injection, untrusted retrieved content, and restrictions on agent access to tools and systems.
  You will lead selection and design of technical controls for the team, engaging relevant specialists when a solution requires deeper expertise.

   

Communication and collaboration
- Strong spoken and written English is required. You must explain complex concepts in plain language, listen carefully, ask precise questions, and communicate effectively with client executives, subject-matter experts, and engineering teammates. Constructively challenge flawed specifications and work with their owners to resolve them.
- You must help others reason through ambiguity, incorporate differing perspectives, and build a shared understanding of the architecture and delivery plan. Delegation requires clear guidance, appropriate review, and support for the people doing the work.
- You will work with Product Managers, Business Analysts, architects, designers, front-end engineers, QA, and DevOps. We value constructive debate, clear decisions, and helping teammates succeed. Engineers engage directly with clients, participate in planning and estimation, demonstrate their work, document decisions, and track time accurately. Production reliability is a shared priority.

Preferred experience

• C#/.NET development and experience adapting across back-end languages and frameworks.
• Production AI workflows, including model routing, retrieval, evaluations, human approval, and cost controls.
• Legacy modernization, third-party integrations, or business-critical systems in complex client environments.

• Guiding teams in AI-assisted engineering and improving shared development workflows.

   

How we assess candidates
Our process includes a collaborative, real-time whiteboard session where you analyze unfamiliar problems, clarify ambiguity, and explain your approach with the interviewers. Candidates who pass complete a practical task using AI and walk the team through the resulting specifications, implementation, and validation. You must demonstrate independent reasoning, understand the outputs, and be able to take responsibility for the outcome.

Elbax is a fast-growing IT company building digital products without borders. Day after day, our team of experts works tirelessly to ensure our web and mobile applications not only meet but exceed user expectations.

The Role & Our Philosophy

We are looking for an SEO Specialist with an Entrepreneurial Mindset. We need a Middle+/Senior expert who is ready to be "hands-on" at every stage: from deep competitor analysis and coding tasks to site deployment and AI pipeline configuration. You are the owner of the result, evaluating SEO success not just by rankings, but by business growth and bottom-line impact.

Key Responsibilities:

• End-to-End SEO Management: Take full responsibility for project promotion in Tier-1 markets.
• Technical Execution: Independently deploy WordPress sites, handle basic coding tasks, and perform comprehensive technical audits.
• Research & Strategy: Conduct deep competitor analysis, identify growth opportunities, and rigorously test SEO hypotheses.
• Content & AI: Develop content strategies, including hands-on generation and refinement of copy using OpenAI/Claude, and maintain strict quality control of search results.
• Link Building: Design link-building strategies, source high-quality donors, and manage link equity distribution.
• Analytics: Monitor performance via GA4 and Google Search Console with a sharp focus on ROI and conversion rates.

Our Expectations:

• Experience: 2+ years in the iGaming niche (mandatory) with a portfolio of verified successful cases from the past year. We are also open to candidates from other high-competition niches (Crypto, Essay, etc.).
• Entrepreneurial Spirit: The ability to make independent decisions, justify strategies, and take full accountability for outcomes.
• Tech Stack: Proficiency in Ahrefs, Semrush, Screaming Frog, and WordPress.
• AI-Native: Proven experience using OpenAI, Claude, and other AI tools to automate SEO workflows.
• Hands-on Approach: A willingness to dive deep into the details (code, copy, settings) rather than just delegating tasks.

What We Offer:

• Professional Freedom: Minimal bureaucracy—if an idea is sound, we implement it immediately.
• Resource Base: Access to all necessary premium services and tools.
• Performance-Driven: A transparent bonus system tied directly to your achievements.
   

Ready to build the future of SEO with Elbax?

If you combine technical expertise with entrepreneurial drive and are ready to deliver results for Tier-1 projects, we want to see your CV.

We will promptly review your experience and reach out to discuss the details. Join the Elbax expert team!

Meet Elbax! We make cool mobile apps, and people have downloaded our stuff over 50 million times. Our favorites to make? Photo/video editors.

We are looking for a proactive and detail-oriented Influencer Marketing Manager to help grow our mobile apps through TikTok creator partnerships.

Responsibilities:

• Search for relevant TikTok creators using TikTok One and other platforms.
• Find creators that match our target audience and budget.
• Prepare campaign briefs for creators.
• Reach out to creators and communicate with them throughout the collaboration process.
• Negotiate pricing and collaboration terms.
• Track conversations and maintain an organized outreach database.
• Coordinate with our marketing team to ensure campaigns launch smoothly.
   

Requirements:

• Experience with influencer outreach, creator partnerships, or digital marketing is a plus.
• Excellent written English.
• Strong communication and negotiation skills.
• Familiarity with TikTok and social media creators.
• Highly organized and able to manage multiple conversations at once.

What We Offer:

• Fully remote position.
• Flexible working hours (We are considering candidates for both full-time and part-time positions) 
• Long-term collaboration.
• Opportunity to work with a fast-growing mobile app company.

Computer Vision Engineer

About Farsight Vision

Farsight Vision develops AI-powered geospatial intelligence solutions for defence and security operations. The platform transforms raw aerial and sensor data into real-time 3D environments, actionable analytics, and AI-assisted operational scenarios, enabling enhanced situational awareness, mission planning, and faster decision-making for both human operators and autonomous systems.

We operate at the intersection of computer vision and GIS, and if that interests you, read on.

We are looking for an experienced Computer Vision Engineer to own the design, development, and deployment of advanced CV algorithms – with a particular focus on GIS applications, image synthesis, and real-time perception pipelines. This is a hands-on engineering role in a startup where theoretical knowledge without execution has no value. You will work across the full pipeline: from data collection and preprocessing through model development and production deployment.

Responsibilities

• Design, develop, and deploy production-ready computer vision algorithms for image and video analysis in GIS-related applications
• Build end-to-end perception pipelines – data collection, preprocessing, model development, deployment, and monitoring
• Integrate CV components into operational products in close collaboration with cross-functional engineering teams
• Optimize algorithms for performance, reliability, and scalability in real-time and resource-constrained environments
• Develop and deploy Visual Place Recognition (VPR) systems for geo-localization and scene understanding tasks
• Implement and optimize CV algorithms on embedded and hardware-accelerated platforms, ensuring stable and efficient inference at the edge
• Process and analyze large-scale datasets for model training, validation, and continuous improvement
• Diagnose and resolve complex issues across computer vision applications in production
• Contribute to internal research, exploring emerging techniques in image synthesis, manipulation, and applied ML.

Requirements

• Expert-level Python – this is our primary engineering language. You must be comfortable writing clean, efficient, production-quality Python code
• 5+ years of hands-on experience in computer vision and applied machine learning
• Deep working knowledge of core CV and ML libraries: OpenCV, PyTorch, TensorFlow, and related tooling
• Solid understanding of machine learning, deep learning, and model development workflows end-to-end
• Hands-on experience with Visual Place Recognition (VPR) algorithms and techniques, including descriptor-based retrieval, sequence matching, and localization under varying conditions
• Proven ability to port, optimize, and run CV/ML models on embedded devices and edge hardware (e.g., NVIDIA Jetson, Raspberry Pi, or similar platforms)
• Proven experience with image processing, model training, and evaluation methodologies
• Ability to translate research into reliable engineering outputs with minimal supervision
• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field – or equivalent demonstrable experience
• Strong analytical thinking and clear communication in a cross-cultural, fast-moving team.

Nice to have

• Experience with graphics APIs: OpenGL, OpenGLES, or Direct3D
• Background in graphical algorithms, 3D rendering, or computational geometry
• Familiarity with embedded systems or hardware-accelerated processing (TensorRT, ONNX Runtime, OpenVINO)
• Experience with VPR frameworks such as NetVLAD, SuperGlue, or HLoc

Security Eligibility

Our platform is actively used by the Armed Forces in live operations. As an Estonian-Ukrainian defense technology company handling sensitive operational data, we have a responsibility – legal, ethical, and practical – to ensure the integrity of everyone on our team. 

All candidates must be able to confirm the following:

• Neither you nor your close relatives (parents, spouse, siblings, children) reside in Russia, Belarus, or temporarily occupied Ukrainian territories
• You have no regular personal, financial, business, or professional contact with individuals in those territories
• You consent to a deeper security verification if the process advances to later stages

If any of the above criteria are not met, please do not proceed with your application.

Why Farsight Vision

We are a startup operating under real-world conditions – our product is in active deployment, and the pace reflects that. We are not building for a demo. Estonia is one of the most digitally advanced and defense-conscious countries in Europe – and Tallinn is increasingly home to serious defense tech. If you want to work on a problem that is hard, urgent, and consequential, this is the right place.

Flexible working hours. Paid vacation and sick leave. Direct access to founders and leadership

Application Process

1. Submit your CV and a brief cover letter explaining your interest and relevant experience
2. Complete a technical assignment designed to reflect the real problems we solve
3. Interview with our technical team and leadership

Job Description 

We are seeking an experienced AWS Data Engineer / Data Platform Developer with 3–5 years of experience in data engineering, database development, and cloud-based application development.
The role focuses on designing, developing, and supporting scalable data platforms and cloud solutions using AWS, Snowflake, Amazon Redshift, SQL, and Python, while ensuring strong performance, reliability, security, and compliance.
The ideal candidate should have hands-on experience with:
 - Snowflake and Amazon Redshift
 - Strong SQL skills, including complex queries, stored procedures, UDFs, database objects, and performance optimization
 - Strong Python skills for data processing, scripting, integration, and automation
 - ETL/ELT pipeline development and data integration
 - Data modelling, data warehousing, and data lake concepts
 - Performance tuning, monitoring, troubleshooting, and production support
 - Data quality, reliability, and data integrity practices
 - Technical documentation and system specification development
Nice to have experience includes:
 - Familiarity with AWS services and cloud architecture
 - AWS Lambda
 - Node.js
 - REST API development and integration
 - Security concepts, authentication, authorization, and access management
 - CI/CD practices
 - Cloud-native and microservices-based architectures
 - Infrastructure as Code practices
 - Relevant AWS certifications such as AWS Certified Data Engineer – Associate or AWS Certified Solutions Architect
The successful candidate should demonstrate strong attention to detail, analytical and troubleshooting skills, effective communication with technical and business stakeholders, the ability to work independently and collaboratively, adaptability, ownership, and a continuous learning mindset.

Job Responsibilities

• Design, develop, document, and support scalable data and cloud solutions aligned with architecture standards and business requirements.
• Build and maintain ETL/ELT data pipelines and data processing workflows.
• Develop and support data solutions using Snowflake, Amazon Redshift, SQL, and Python.
• Design and maintain data lakes, data warehouses, databases, and related data platform components.
• Develop and optimize SQL queries, stored procedures, UDFs, views, and other database objects.
• Develop Python-based data processing, integration, and automation solutions.
• Develop and support REST APIs and cloud-based services using AWS technologies in scalable and microservices-oriented architectures.
• Participate in system and production deployment planning and support production releases.
• Monitor, troubleshoot, and optimize data pipelines, databases, APIs, and cloud services to improve performance, reliability, and scalability.
• Identify functionality, performance, or data quality deficiencies and implement improvements to data handling, integrity, conversion, storage, and system behavior.
• Implement data quality, validation, monitoring, and governance mechanisms.
• Ensure solutions comply with applicable security, regulatory, and company standards, including authentication, authorization, access management, and data protection requirements.
• Support compliance with standards and frameworks such as HIPAA, SOC 2, and ISO 27001, where applicable.
• Evaluate existing platform capabilities and determine whether standard functionality or custom development is required to address business needs.
• Create and maintain detailed technical documentation, system specifications, architecture documentation, and operational procedures.
• Collaborate with technical teams, architects, business stakeholders, and external technology vendors.
• Support testing, deployment, maintenance, and continuous improvement of platform components.

Department/Project Description

The project focuses on developing and supporting a scalable cloud-based data platform for healthcare and robotics data.

The platform enables efficient data storage, processing, transformation, and analytics using Snowflake, Amazon Redshift, SQL, Python, and AWS services. It is designed to support reliable data workflows, automation, and integration across multiple data sources while maintaining high standards of performance, security, and scalability.

The team is responsible for developing and optimizing data solutions, automating data processing workflows, monitoring platform performance, troubleshooting data-related issues, and supporting reliable production deployments.

Rezono is a performance marketing agency with direct partnerships with Meta, TikTok, Snapchat, Google, and NewsBreak. The company provides its clients — including publishers, webmasters, and media buying teams – with access to advertising accounts across these platforms.

In addition, Rezono helps clients optimize their campaigns, make full use of each platform’s capabilities, and maximize performance and revenue. The company works with such verticals as home improvement, lead generation, loans, insurance, e-commerce, and mainstream dating.

Rezono is currently looking for an experienced Client Partner to develop a strategic approach to client acquisition, build long-term relationships, and grow the company’s client portfolio.

Your tasks:

• identifying and reaching out to potential clients, including direct advertisers, independent media buyers, and media buying teams;
• presenting Rezono’s solutions to prospective clients and building trusted, mutually beneficial relationships;
• representing the company at leading performance marketing conferences and industry events;

• supporting clients throughout the cooperation lifecycle and identifying opportunities for further growth.

   

You will be a good match if you have:

• solid experience in the affiliate marketing industry and a deep understanding of its key players;
• a strong hunter mindset and a persistent, proactive approach to client acquisition;
• an extensive network of relevant industry contacts, particularly among businesses working with Meta and TikTok;
• experience attending industry conferences and building professional relationships in person;
• an established personal brand and recognition within the industry.

We will give priority to candidates with experience working for ad account providers or performance marketing agencies.

What Rezono offers:

• 100% remote work;
• a fixed salary plus an attractive commission paid throughout the entire client lifecycle;
• a collaborative and transparent working environment;
• the opportunity to join the team at an early stage, shape internal processes, and grow into a leadership role;
• a comprehensive benefits package;
• business trips to meet partners and attend industry events.

Ready to take on the challenge? Let’s explore this career opportunity together.

Overview

Imagine this: you build projects from scratch, from IoT devices to smart solutions for energy and security. We’re looking for an Embedded Engineer. Lviv, relocation support provided! No legacy, with a team that truly helps you level up. If you’re interested in growing in low-level Embedded development.

Main Responsibilities

— Participate in the full embedded software life cycle: design, implementation, code reviews, documentation, testing, and validation

— Analysis and systematic problem-solving for SW-reported issues

— Cooperate with electrical engineers

Mandatory Requirements

— 1-3 years of professional experience

—C/С++ Programming Language on embedded systems

— Experience with STM32/SiLabs/Rigado/Microchip microcontrollers

Interfaces and protocols (UART, I2C, SPI, ModBus, CAN, USB, Ethernet,

etc.)

— Embedded Real-time operating systems

— Experience with Linux

— Experience in image, video, and signal processing

— Version control systems, task tracking systems

— Understanding of electrical schematics

Would be a plus

— Experience in networking: TCP, UDP, MQTT, TLS

— Understanding of cloud connectivity/IoT concepts and applications

— Automated and regression testing

We offer

— Competitive salary with regular reviews

— Modern projects with cutting-edge technologies

— Excellent space for your personal and professional development

— Low level of bureaucracy with a lack of multi-level management

— Attractive work environment: The modern and stylish office with ergonomic workstations, creative zones, and innovative spaces

— Paid vacations and sick leaves

— Accountant support

— Educational Events

— Free English classes

— Amazing team buildings

Department/Project Description

Join a global, cross-functional team building an enterprise insurance product with integrated e-billing functionality.

We are looking for an experienced Cloud Network Engineer to scale and secure our infrastructure. You will drive cloud network automation across AWS and Azure, writing clean Terraform, Python, and Bash code to streamline deployments, enhance system reliability, and automate day-to-day operations.

Must Have:

• Next-gen firewall administration/configuration (Palo Alto preferred)
• WAF administration (Barracuda SaaS preferred; other top-tier vendors considered)
• Azure networking — VNets, UDRs, ExpressRoute, vWAN, API Management networking, hub-and-spoke
• AWS networking — VPCs, Transit Gateway, ALB/NLB, Direct Connect, Route 53, VPC endpoints, hub-and-spoke
• Network design and architecture experience

Nice to Have:

• Meraki APs, switches, and edge devices
• Scripting — Terraform, Bash, Python, Azure/AWS CLI, PowerShell

Job Responsibilities

Support and develop existing network management solution.

Design, automate, and secure hybrid cloud connectivity (VPN/Direct Connect) between AWS, Azure, and datacenter systems.

Build and maintain scalable IaC modules using Terraform, integrating them directly into automated deployment pipelines.

Write robust Python and Bash automation to streamline daily operational workflows, compliance tracking, and provisioning.

Partner closely with DevOps, SRE, and development teams to ensure network architecture meets product security and scaling requirements.

Implement proactive network monitoring, troubleshooting, and enforcement of security baselines.

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

Meet Your Future Team

We have an open management culture where leaders share a clear product vision rather than simply assigning tasks. We believe people do their best work when they understand where the team is going and why their contribution matters. Initiative is always welcome, and everyone is encouraged to share ideas, suggest improvements, and influence how things are built.

Ready for a career upgrade? About the Role

We are looking for a Senior Customer Success Manager to join a function that is actively evolving and shaping its standards, methodologies, and best practices. This is not “just another position” — it is an opportunity to help build a mature Customer Success practice, including communication standards, Customer Health methodologies, expectation management frameworks, and partnership approaches for brands operating across 50+ markets.

You will work at the intersection of client communication, product thinking, operational management, and strategic partnership. In close collaboration with Product, Delivery, and Operations teams, you will ensure transparent communication, successful feature adoption, and achievement of clients’ business goals.

This role is ideal for someone who combines strong relationship-building skills with operational ownership, analytical thinking, product mindset, and the ability to navigate complex technical products.

Our Ideal Customer Success Manager

Our ideal Customer Success Manager is someone who:

• Builds long-term partnerships with brands, ensuring clients feel guided toward business outcomes rather than simply being managed.
• Understands the full business context of each client, including their strategy, licensing specifics, operational model, and seasonality, and incorporates this knowledge into decision-making.
• Acts as the single point of entry for all client requests, filtering, structuring, and refining business needs and expected outcomes before involving Product or Delivery teams.
• Owns requests end-to-end. Even when a request extends beyond the platform and requires external partners, they remain accountable and coordinate execution through completion.
• Communicates proactively and transparently regarding roadmaps, plans, ETAs, risks, blockers, and delivery changes, not only at epic level but also for individual initiatives.
• Translates technical releases into business value, helping clients understand how platform changes impact their operations and which metrics should be monitored.
• Uses Feature Adoption Management as a strategic tool, identifying adoption gaps, understanding why brands bypass platform capabilities, and proactively addressing them through documentation, demos, and value-driven recommendations.
• Owns Customer Health management by collecting signals such as adoption trends, escalations, and recurring requests, identifying risks early and acting before they become conflicts.
• Serves as a mediator between clients and the platform, communicating reasoned product decisions rather than simple resource constraints.
• Leads onboarding of new B2B clients, maintains documentation, delivers demos in collaboration with Product Owners, and educates brands on platform configuration and licensing-specific functionality.
• Closes the feedback loop by identifying recurring pain points, conducting root cause analysis, and transforming customer insights into actionable product recommendations.
• Produces both internal and client-facing reporting tailored to different audiences.
• Contributes to building the Customer Success function by defining standards, methodologies, playbooks, and sharing best practices across the team. As a Senior, they set the bar rather than simply follow it.

What We Are Looking For

• 3+ years of experience in Customer Success, Account Management, Product Operations, or similar B2B client-facing roles.
• Experience with iGaming products, platforms, or B2B/B2C operations, along with a strong understanding of brand economics and licensing considerations.
• Experience supporting complex technical products or SaaS platforms with integrations.
• Ability to manage multiple brands, priorities, and cross-functional teams simultaneously without losing focus.
• Strong ownership mindset — when a request comes in, you focus on driving it to a successful outcome rather than determining whose responsibility it is.
• Analytical and systems-oriented thinking, with the ability to understand solution feasibility based on data flows and component ownership.
• Ability to quickly immerse yourself in client business context, platform capabilities, and operational processes.
• Strong stakeholder management and meeting facilitation skills.
• Understanding of SDLC and the product development lifecycle, allowing you to act as a true partner to Product Owners rather than simply a requirements messenger.
• Intermediate or higher level of English, both written and spoken.

What We Value in a Customer Success Manager

• You are a business partner, not a ticket administrator.
• You become a trusted point of contact during difficult situations, whether involving delays, incidents, or challenging decisions.
• You maintain complete awareness of the status and priorities across your portfolio.
• You build trust between clients and delivery teams, ensuring productive collaboration rather than friction.
• You are eager to help scale the function by sharing knowledge, refining standards, and contributing to team growth.

How We Measure Success

• Brands in your portfolio experience predictable, transparent communication with no surprises around ETAs or status updates.
• Every request has a clear owner, status, and action plan; nothing gets lost.
• Customer Health is actively managed, with risks identified and addressed before escalation.
• Feature Adoption continuously grows, with clients actively utilizing the platform capabilities they invest in.
• Recurring customer pain points become structured inputs for product improvements.
• The standards and methodologies you create are adopted across the Customer Success function and become part of how every new CSM operates.

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!

What’s next?

• HR interview
• Final interview
• Background Check
• If it’s a match — Offer

Feel like this is the right fit? Send your resume—we’re waiting for you!

Due to team expansion and product growth, we are looking for a Risk Manager with strong analytical skills to effectively develop and implement the product in line with the company’s strategic goals and customer needs.

Responsibilities

• Monitor market conditions in real time to ensure the seamless operation of trading platforms
• Manage risks associated with clients' trading operations
• Assess user trading activity and implement anti-fraud measures
• Collaborate with other departments (customer support, IT, product team) to ensure efficient client interaction
• Conduct analytics and gather statistics on user trading activity

Requirements 

• Experience working with Excel
• English level – Intermediate 
• Bachelor’s degree in Finance, Economics, Mathematics, or a related field
• Ability to quickly analyze large volumes of data and make decisions
• Ability to work in a fast-paced environment with high responsibility

Will be a plus

• Experience in a similar role in the financial or CFD industry
• Experience working with trading platforms (MetaTrader, cTrader, or similar)
• Deep understanding of financial risks and experience working with CFD

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Sounds interesting? Apply now and let’s have a talk!

Statok is a Cyprus-based regulated brokerage firm specializing in providing access to the US Equities markets. In partnership with best-in-class brokers and fintech companies, we are building a modern, robust trading infrastructure to accommodate high-volume professional clients, both institutional and individuals.

We are looking for a Back Office Specialist based in Cyprus, available to visit our Larnaca office (hybrid model : 3 days in the office, 2 days remote).

Responsibilities

• Perform daily back-office operations in accordance with the Company’s internal policies and applicable regulatory requirements.
• Process and monitor clients’ deposits, withdrawals, security transfers.
• Distribute corporate actions.
• Perform daily reconciliations of client balances, bank accounts, prime-brokers, custody.
• Investigate reconciliation issues, transaction discrepancies, failed payments, and other operational issues and ensure timely resolution.
• Maintain accurate records of client transactions and supporting documentation.
• Liaise with banks, payment service providers, liquidity providers, custodians, and other counterparties where required.
• Support the proper handling and safeguarding of client funds in accordance with the Company’s procedures and applicable requirements.
• Cooperate with Compliance, Finance, Dealing, Client Services, and other departments on operational and regulatory matters.
• Prepare daily, weekly, and monthly operational reports and provide information required for management and regulatory reporting.

Requirements

• 1-3 year of experience in Operation/Back Office roles.
• Excel skills.
• Analytical mindset to be ready to work with finance, numbers.
• Attentive to detail and ready to work under pressure.
• Willingness to learn and research information.
• English - Intermediate (speaking must), Ukrainian/Russian - Native.

Nice to have

• Knowledge of the Cyprus investment services environment and familiarity with CySEC regulatory requirements would be considered an advantage.

What We Offer

• Care from Day One — medical insurance from your first day, including dental care, massage, and professional psychological support.
• Work-Life Balance — 25 days of paid vacation + 30 days of paid sick leave.
• Investment in Your Energy — partial reimbursement for sports and fitness activities.
• Modern Workspaces with full power-backup infrastructure in Larnaca, Cyprus.
• Island Relaxation — up to 14 days per year at the company villa in Cyprus.

Join the Statok team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!Statok is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note that only shortlisted candidates will be contacted. Thank you for considering Statok as your next career move!!

About Us

Altum is a Ukrainian IT software development house providing technical expertise to digital agencies and startups across the US and Western Europe. We focus on innovation, scalability, and quality to help businesses grow.

DevOut Labs, part of Altum, is a white-label WordPress development team building high-quality websites for US marketing agencies. Although the hiring process is managed by Altum, this position is open specifically within the DevOut Labs team.

Learn more about us: devoutlabs.com

Job Overview

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will work closely with design and development teams to create functional, visually appealing web resources that align with client goals. This remote position offers the opportunity to work on engaging projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance site functionality and user experience (UX).
• Optimize websites for speed, performance, and responsiveness across all devices.
• Collaborate closely with designers and fellow developers to implement designs and website functionality.

• Communicate effectively with project managers and clients to provide status updates and gather feedback.

   

Requirements:

• Proven experience as a WordPress Developer, backed by a strong portfolio of past projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Deep understanding of WordPress architecture, theme creation (theming), and plugin development.
• Experience working with popular WordPress plugins and frameworks.
• Ability to work independently and efficiently in a remote work environment.

Nice to Have:

• Experience with ACF Pro.
• Hands-on experience with Webflow or Shopify.
• Experience with front-end frameworks (e.g., Bootstrap or Foundation).
• Knowledge of basic SEO principles and accessibility standards.
• Experience with other CMS platforms (e.g., Drupal, Joomla) is a plus.
•  

Шукаємо Senior / Lead Software Engineer (Data), який допоможе будувати й масштабувати production-grade data systems: пайплайни, сервіси та storage-рішення для збору, обробки, зберігання й доставки даних. Це роль для інженера з сильним software engineering mindset, який вміє працювати не лише на рівні реалізації, а й на рівні архітектури, data modeling, reliability, performance та technical leadership. Очікуємо, що людина зможе брати end-to-end ownership за критичні data workflows і впливати на стандарти команди.
 

Обовʼязки:

• Проєктувати, розробляти та підтримувати batch/streaming data pipelines і data services.
• Приймати технічні рішення щодо ingestion, orchestration, storage, трансформацій і delivery.
• Будувати ETL/ELT-рішення з використанням Python, Airflow, Cron.
• Інтегрувати дані з API, логів, NoSQL, IoT/embedded-джерел та внутрішніх сервісів.
• Проєктувати схеми зберігання, моделі даних і структури баз даних.
• Оптимізувати рішення з погляду performance, scalability, cost та maintainability.
• Забезпечувати data quality, observability, reliability і стабільність production-процесів.
• Планувати та реалізовувати міграції даних між платформами й форматами.
• Документувати схеми, трансформації, data lineage та ключові технічні рішення.
• Брати участь у code review, design discussions, incident resolution.
• Менторити інших інженерів і розвивати engineering standards у data-напрямку.
   

Вимоги:

• Значний досвід як Senior / Lead Software Engineer, Data Engineer або Backend Engineer у data-intensive середовищі.
• Сильний Python і досвід побудови production-ready рішень.
• Досвід роботи з Apache Airflow.
• Досвід роботи з MongoDB або іншими NoSQL-рішеннями.
• Сильне розуміння проєктування баз даних і data models: schema design, indexing, normalization/denormalization.
• Досвід роботи з великими обсягами даних, high-throughput або streaming workloads.
• Досвід із Azure Blob Storage або аналогічними object storage.
• Впевнене знання SQL та оптимізації запитів.
• Глибоке розуміння ETL/ELT, incremental processing, datalake/warehouse principles.
• Розуміння testing, observability, fault tolerance, idempotency, recovery для data systems.
• Досвід із Git, CI/CD, production deployment.
• Досвід технічного лідерства, mentoring, design review і роботи зі стейкхолдерами.
   

Буде плюсом:

• Snowflake, Elasticsearch
• Kafka або інші streaming-платформи
• Grafana / Prometheus
• Ansible або інші IaC / automation tools
• Power BI
• Досвід із cloud DWH, governance, lineage, internal data tools
  
  Надаємо бронювання*
  Офіс з повноцінним укриттям*

About Noltic

Noltic is a Salesforce Summit Consulting Partner and Crest ISV Partner, trusted by clients since 2017. 

Beyond consulting, we build and sell our own products on Salesforce AppExchange - 100% native apps that passed Salesforce Security Review and are rated 5.0 by customers:

• Documate - automated generation of quotes, invoices and proposals from Salesforce data.

• Dokobit by Signicat - legally binding e-signatures for European contracts, right inside the CRM.

• Tracky - field history and SLA tracking for audit automation.

• CheckMyNumber - phone number validation and formatting for every country.

• Cloud File Uploader - file uploads from multiple sources directly to Salesforce.

Job Description
 

We are looking for a Product Sales Manager who will own the sales of Noltic's AppExchange products - from the first call to a signed deal and its renewal. You will run product demos, build the sales strategy for each product, close new B2B customers and grow existing accounts.

This is a hands-on, quota-carrying sales role. You will work closely with our product and engineering teams, but product management and marketing are not part of the scope - your focus is pipeline, demos and revenue.

Key Responsibilities

• Own the full sales cycle for our products: prospecting, qualification, discovery, demo, proposal, negotiation and close.
• Run product demos - tailor each demo to the prospect's Salesforce org, use case and industry.
• Build and execute the sales strategy per product: ideal customer profile, target segments and regions.
• Manage pipeline from inbound AppExchange leads, events and partner referrals; keep forecasts and opportunities accurate in Salesforce.
• Co-sell with the Salesforce ecosystem - build relationships with Salesforce Account Executives, Sales Engineers, Salesforce Partners and other ISVs to source and close joint deals.
• Cross-sell to Noltic's consulting clients together with our delivery and account teams.
• Grow existing accounts - own renewals, license expansion and upsell; hand over new customers smoothly to onboarding and support.
• Bring the customer's voice back - share objections, lost-deal reasons and feature requests with the product team.

Requirements

• 3+ years of B2B product sales experience - selling SaaS or software products, as an Account Executive, Sales Manager or similar.
• Proven track record of closing deals end-to-end and meeting or exceeding a sales quota.
• Strong demo and presentation skills: you can show a product live and tie it to the customer's business value.
• Experience building a sales strategy: target segments, outreach sequences, pipeline goals.
• Hands-on experience with a CRM (Salesforce preferred) for pipeline management and forecasting.
• Experience selling to international customers in the US, UK or EU markets.
• Self-starter who can work with a high level of autonomy in a growing product line.
• English level C1.

Optional

• Previous exposure to Salesforce projects/products or CRM environments

How success is measure

• Total annual recurring revenue of the product portfolio you own, plus net new ARR (new + expansion − churn)
• Gross revenue churn and logo churn on renewals, alongside net revenue retention (NRR)